Avenues India — payment deducted but ticket not booked on irctc

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	www.irctc.co.in

H,

I booked ticket from irctc using your pay, ent gateway on 20th july 2017. From my citi credit card. Payment was deducted form my credit card but ticket not booked. Requesting you to please check with your account team and refund my account. I also attached statment screen shot of my card.

My irctc user id is ashuverma3

Thanks
Ashutosh verma

[protected]