I am yogesh from punjab. On 31 may, i submitted the fees for canada workpermit at axaway emerging solution at mohali phase-2. At first, they started my process with delay. They told me that my assessment will given in 4 months, but no response from their side after 4.5 months. They never called me for any detail, and when i call them they always tell me another date. They are having a very non responsive behaviour, which is not good for the company. You must clear your customer with the progress of the case. I am very blank with the progress of my case and it seems nothing is being done on their side. Was this information helpful? | 
Thanks for your email to notify us of the difficulties you have been experiencing with our Services recently.
We are very sorry for such destabilizing encounters you have been faced with. One of our strengths is the way we respond to our customers promptly. Therefore, your recent experience is unjustifiable and we will do our best to ensure this never happens again. Already, we are discussing and working with our expert team to ensure our customer get their work done in time. One of our representative will call you within 24 hour and will discuss in detail regarding your file processing.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
Thank you for your patronage.
Sincerely,
Anika Khanna
Customer Feedback Department
Axaway