Axaway Emerging Solutions Complaints & Reviews

Dear Mam,

Hope this email finds you well!

Customer satisfaction is always a number one priority for us. I'm deeply sorry that wasn't clearly demonstrated to you. I appreciate you letting me know about your negative experience. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you.

In continuation we are providing some facts:-

1.The consultation we are providing you is for TFWP(Temporary Foreign Worker Program) mentioned on the first page of your evaluation(also mentioned on the previous evaluation) it's not a Work Permit.

2.The Salary which we mentioned is the report is always verified with the slab of the sub category according to Canada Wage Rate.I am providing you a pdf with links by which you can verify Canada wage methodology.

3.We had provided you a service advisor category because that sub category is in high demand and also have a better wage rate than in Hospitality, Now we have provided you the subcategories as per your interest.

4.We have taken only 3 days from you and even you didn't signed the evaluation because you are not clear that either you will pursue further or may ask for some change so how can a employer can confirm you anything in the same time period.

5.We value our customer time and money both that is the reason we always provide our customer written assurance that we will charge consultation fees only if the applicant is satisfied otherwise its totally refundable and its also mentioned on your receipt.So there is no question of waste of money.

6.INDEED is definitely not a official source.JOB BANK CANADA is the only reliable source if you planning for Canada.so we never took any reference from any private website.

7.We are genuine and licenced consultants ( GOVERNMENT APPROVED LICENCE NUMBER-61/M.C-2) for sure as fake consultants never replies to the customer and we will try our best to get a 5 star rating from you and we have full confidence for that.

We appreciate your flexibility and understanding as we tackle this unforeseen issue. And thank you for your patience.If you would like to give me a call, you can reach me any time i would be very happy to speak with you and to assist you further.

I look forward to hearing from you,

Sincerely,

Anika Khanna
Customer Feedback Department
Axaway

Dear Yogesh,

Thanks for your email to notify us of the difficulties you have been experiencing with our Services recently.
We are very sorry for such destabilizing encounters you have been faced with. One of our strengths is the way we respond to our customers promptly. Therefore, your recent experience is unjustifiable and we will do our best to ensure this never happens again. Already, we are discussing and working with our expert team to ensure our customer get their work done in time. One of our representative will call you within 24 hour and will discuss in detail regarding your file processing.

Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.

Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.

Thank you for your patronage.

Sincerely,
Anika Khanna
Customer Feedback Department
Axaway

i am davinder singh matharu from Ludhiana model-town we come to hear about axaway emerging solutions from one of my friend prabhjot singh gill who was quite satisfied with the axaway services due to his reference we had applied our daughter case through them and that was the best decision we got all our approvals done in seven months and received the golden letter from Canada and few days latter visa was done.

thanks to axaway

5 star rating is Perfect for this team.

My experience with the team is quite good as in the difficult and long times of visa processing the answer all my queries. We can't thank you enough for your attentiveness to our concerns and for providing advice that best suit our process which made the process finalize in acceptance and within the time-frame you stated right from the beginning. I had many questions throughout this process (trust me it was a lot) that were answered immediately and patiently.Their in-depth knowledge and step-by-step follow-up made the whole process proceed smoothly all along. This is what makes them the finest in their field.

The entire team worked with sincerity and submitted my application in a timely manner.Over all it was a hassle free and smooth process.

Thank you TEAM for your terrific service and support !!

SAVINDER CHOUHAN
SOUTHAMPTON, England

Totally Satisfied
i am aman babbar we had applied our brother visa application from axaway and we received my brother visa in few months in stating we become impatient and was having so many queries but at the end they proved their point with a positive approval. Babbar family will always be a goodwill ambassador for Axaway Emerging Solutions.

My Name is Manpreet Kaur Sodhi from sector 40 Chandigarh. i had applied spousal visa for Canada they reviewed are application prior to submission. axaway stepped right in and helped us push it through.we just got our approval and are very great full to axaway.

My name is Piyush Mehar from Nangal, Punjab
i got my visitor visa in 3, June 2019 so from my point of view there services are good and they informed me timely about all the documents required.

happy with the service.