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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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R
RAO pankajyadav
Jul 8, 2021
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Address: Axis bank sec -58

Sir my home loan is running in axis bank sec-58
Loan account number-PHR[protected]
Matter is that my last disbursement is under process from 6 months but not proceeding I very upset for behavior of bank employees they are not properly responding to me and builder is also forcing me for money what can do please help me
Axis Bank customer support has been notified about the posted complaint.
Jul 08, 2021
Updated by RAO pankajyadav
I have call Mr lokesh and Mr dinesh bank employee several times they alway say will done it 2 day but not working
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    A
    Adani@123
    Jul 7, 2021
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    The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
    The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
    I request you take a strict action against the bank so that they donot fool the poor and innocent people around
    Axis Bank customer support has been notified about the posted complaint.
    Jul 07, 2021
    Updated by Adani@123
    mobile no [protected]
    Verified Support
    Jul 08, 2021
    Axis Bank Customer Care's response
    Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
    Jul 09, 2021
    Updated by Adani@123
    [protected]
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      DR HARSH CHAMOLI
      Jul 7, 2021
      Resolved
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      Resolved

      I have applied through Flipkart for credit card. My application was rejected without knowing the reason. I contacted my axis bank branch manager even he dint helped me. My reference number is 11555783. Even on chat they dint helped me. Not good service by axis bank
      Aug 12, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 08, 2021
      Axis Bank Customer Care's response
      Hi, as per our records, we regret to inform you that your Axis Bank Credit Card application was not approved as per Bank's internal norms. The above decision has been taken after careful consideration of your application on its merit in line with Axis Bank's internal policies and operating procedure. Regret any inconvenience caused. Regards, Team Axis Bank
      What are internal norms of bank. I have filled my all details as prescribed by bank.I want to no the reason . Being prime Customar no benefits.
      Mera credit card ki limit increase karana hai. Please. Main ek salaried person. Mujhe limil increase chahiye. Nehi to me axis bank ka credit card block karke dusre bank ka credit card lena hai.
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        P
        Priya Bandhyopadhyay
        Jul 7, 2021
        Resolved
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        Resolved

        Dear Sir/mam,

        A job recruiter, name Gopal Roy ( he introduced himself by this name) offered me by phone and tells about recruitment in your bank. He charged 200/- from me today and said, within 2 days i'll get call from the recruiters. I already have paid money through online banking and submitted my cv and aadhar, through WhatsApp; but getting no response from him, till now. Even he didn’t log in Whatsapp to see my e-docs, till now.

        Here are the details :
        Name : Gopal Roy
        Ph no. [protected]
        Whatsapp no. [protected]
        S.B.I...NAME-GOPAL ROY.
        AC/NO- [protected].
        IFSC CODE-SBIN0012706.
        Sep 1, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 26, 2021
        Axis Bank Customer Care's response
        Hi, thanks for writing in! We assure you that Axis Bank or its partner never demand money in the recruitment process. Please be cautious and avoid paying money to anyone. We request you to refer to the following link to know more about the available opportunities: https://www.axisbank.com/careers/index. Regards, Team Axis Bank
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          F
          Farid07
          from Jorhat, Assam
          Jul 7, 2021
          Resolved
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          Address: Lakhimpur, Assam

          Dear Sir,
          For last 2 years I have been harrased by your bank executives every month by calling me for another persons loan. My mobile is been added in the loan account of some person namely Ikram Hussain. Please as now I have been getting tratning calls from your executives for draging me to court if I do not repay the loan which I have not taken.
          Aug 8, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 08, 2021
          Axis Bank Customer Care's response
          Hi, we request you to share the number from which you are getting calls along with your contact number for us to check and assist you further. Regards, Team Axis Bank
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            T
            tonytonypaul
            Jul 7, 2021
            Resolved
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            Resolved

            Credit Card Fraud Transaction

            Dear Sir / madam,
            This is an urgent complaint regarding a fraudulent transaction executed via my Axis Bank Credit Card for total INR 31, 493.94 on the 15th June, 2021. I'm learned about this transaction only on 22nd June, 2021. For past 5 months i never used my credit card. Yesterday when i check the Axis bank phone banking app that i learned about the Fraudent transaction that happened against my card. And the status of the card...
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            A
            Azizkhan@123
            Jul 7, 2021
            Resolved
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            Resolved

            On my earlier complaint it shows that axis bank notified me but i don't receive any notification
            Aug 8, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              Azizkhan@123
              Jul 6, 2021
              Resolved
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              I have registered my complaint earlier of amount debited from my account as a fastag recharge without any information I want to get back INR 4646 to my account as this payment is made without prior information and also is not of my use
              Aug 8, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
              Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                V
                vishwardhan parmar
                Jul 6, 2021
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                I opened an ASAP account with AXIS bank last year (2020) with temporary address.
                The account was closed without even informing me and I had good amount in my account.
                I visited nearest branch of Bank, and has been told that you will have to ask branch you registered, which is not possible for me go .
                The amount has not been received by me in any form not can i call their toll free no. as they have unregistered it.

                If they can show lot of enthusiasm in asking for opening account, why is there not a concern to inform once before closing or asking for reversal of amount?

                Let me know, how can I get my credit amount.
                Aug 8, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                vishwardhan parmar's [Complaint's author] reply, Jul 7, 2021
                Contact no.-8269677293
                Email id- [email protected]
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                  Azizkhan@123
                  Jul 6, 2021
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                  Address: 56 Vishwakarma park laxmi nagar

                  Respected sir,
                  INR 4646 is debited from my account as fastag recharge through phone pe upi without any information about this recharge.
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    rejeeship
                    Jul 6, 2021
                    Resolved
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                    Resolved

                    Hi,
                    I had taken a personal loan using axisbank credit card. I am not able to get personal loan and emi details from the axis bank app. I tried customer care people for help. But they are not responding. The phone number they have is useless. It is costly to contact them through phone. So how can I get emi details?
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 06, 2021
                    Axis Bank Customer Care's response
                    Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      Tabisharfee
                      from Mumbai, Maharashtra
                      Jul 6, 2021
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                      I get 20 to 30 calls everyday from an axis bank operator just to remind my credit card due date. So far I've blocked around 150 numbers of them then too they manage to call me from new number. Apart from 20 calls from new number, there is 70 miss call from block listed number. If we calculate 90 calls a day just for a reminder. Are you guys insane.I have always pay my dues on time. I've informed there representative also but they gave the same rebuttal 'your issue will bhi resolved'. But they keep calling me. Please resolve my issue.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2021
                      Axis Bank Customer Care's response
                      Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      Jul 07, 2021
                      Updated by Tabisharfee
                      My number is [protected]
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                        D
                        Dwip Jyoti
                        from Mumbai, Maharashtra
                        Jul 6, 2021
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                        Resolved

                        Address: TOWN-SARTHEBARI, DIST-BARPETA,STATE-ASSAM

                        Sir,
                        with due respect and humbly submission i beg to state that i am a customer of Axis bank. i am a loan holder of this Bank .my loan account number is-LNR[protected] . i pay my Emi in time . every month my Emi money is deducted from my account in time. I pay my Emi money from my HDFC Bank account through ECS. But today i get a call from Axis Bank.I got a call from this number[protected] They told me that my previous emi is not paid in time. in that reason they imposing Rs -50 as a fine in this month of EMI. But my EMI money is deducted from my HDFC Bank account in time In what reason they imposing this fine? if you see my EMI paid list you will be see that i paid my EMI in time.This branch is doing a huge corruption in my EMI amount.please help me and take necessary action against this corruption.i enclosed my previous emi paid statement in the following.
                        Aug 27, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 26, 2021
                        Axis Bank Customer Care's response
                        Hi Dwip Jyoti, we wish to inform you that there are no charges levied on your loan account. Regards, Team Axis Bank
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                          H
                          hitakshi dave
                          Jul 6, 2021
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                          Address: Chembur
                          Website: axis bank

                          I paid all my amount of Credit card, but then too system was showing paid only 70 percent. so i went to branch, there no one helped me, i emailed that there no reply, i tweeted and talk to the assistance, there too they didnt help me, i lost my mobile number from which it was registered. then someone visited to my home and started asking for money, click photos of house. i even offered them settlement but no response, also the office is closed, i requested them that i want to visit office. but there also no reply. now they have directly send me legal notice. i dont want to pay more because of the neglience of the staff of bank.
                          Axis Bank customer support has been notified about the posted complaint.
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                            D
                            Dhurub
                            Jul 6, 2021
                            Resolved
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                            Resolved

                            Address: AXIS BANK LIMITED Corporate Office “Axis House”, 7th Floor, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025

                            Hi,

                            I am the client of axis bank from 2013 however always feel happy with the services.

                            Bank offered a credit card and I have used later some debit charge due to not paid EMI on time so bank has started Debeting balance.

                            I have paid approx more then thrice of what I have received from the bank and same paid after getting job as promise to customer representative of Axis bank.

                            Before two months I have paid total amount however till the time I have not received NOC after multiple times dropping mail and Personally visited Axis bank branch.

                            I have been selected in Top College ( IIM ) and need Education loan asap, Government bank requested to share NOC from Axis bank Then only they will provide a loan However axis bank not supporting to provide NOC Branch requesting to talk with customer care and customer care saying to drop mail, I have personally mailed more then 10 times by the process of axis bank however there is no response from entire axis bank team.

                            Now Time is too late and if not get noc then not able to receive loan and will not able to pay the college fee.

                            I want to take legal action against axis bank for such fraud activities he is not sharing NOC and moving customer here and there and forcing customer to take loan from axis bank only.

                            its third graded team of loosers, I dropped mail to CEO and few member of axis bank then they have blocked my email id to send any mail to them I will have to take legal action against this fraud bank
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 08, 2021
                            Axis Bank Customer Care's response
                            Hi, we wish to inform you that we have escalated your concern and you shall be responded shortly. Regards, Team Axis bank.
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                              Sid8282
                              Jul 6, 2021
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                              Hi Sir,

                              My name is Siddharth Rao. Currently I am leaving in United Kingdom. I am leaving here from 3rd October 2020.

                              I have a account of axis Bank in Sama Savli branch Vadodara. My account is showing in minus rs. 7000. I have blocked my credit card before I came in UK . Every month minus amount in my account is increasing. I talk to one the lady name Manisha in branch(warasiya branch Vadodara - where my locker available ) but she has not helped me. It was my sellery account .Every month so many charges are showing in my account in minus. I am writing you because I am not getting any help from you. I never used my credit card from 2nd September 2020. Why there are this issue . I have read somewhere and I know RBI Rule that it's not allowed to show minus amount in saving account. Every month My credit card bill increasing without any usage .For what I have to pay ? I have clear my all credit card bills before I came UK. I am also going to close my all family members account held in Axis. Really frustrating. I have never seen this kind of Problem and false charges in my another ICICI Bank Account . Hope someone can resolve this.

                              My email id - [protected]@gmail.com
                              My UK number -±[protected]
                              MY ACCOUNT NUMBER- [protected]

                              Branch - Sama savli Vadodara.

                              iFSC code -UTIB0000013

                              Holder name - Siddharth Rao
                              Axis Bank customer support has been notified about the posted complaint.
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                                PrashantKoli
                                Jul 6, 2021
                                Resolved
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                                Resolved

                                Dear Axis Bank,

                                I have taken screen shot before Emi and after emi paid and after payment of emi my principal is increased by 7k it is not acceptable something is wrong please correct from day one. You have given me lot of harassment and charges and sach shocks please stop. Please correct all from day one and send me updated. Loan a/c PPR[protected]

                                Note . Screen shot attached as a proof.
                                Aug 30, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Jul 06, 2021
                                Updated by PrashantKoli
                                I have sent screen shot proof through mail as well

                                Verified Support
                                Jul 26, 2021
                                Axis Bank Customer Care's response
                                Hi Prashant, we have raised your concern via SR number 68547654 and shall be responded shortly. Regret the inconvenience caused. Regards, Team Axis Bank
                                Verified Support
                                Jul 28, 2021
                                Axis Bank Customer Care's response
                                Hi Prashant, we regret for the inconvenience caused. As per Service Request number 68547654, we understand that bank official has contacted you and addressed your concern regarding EMI. Trust your issue has been resolved. Regards, Team Axis Bank
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                                  Address: Nandigama

                                  Dear sir I am Raghu pavan Empcode:204739 Nandigama branch I am started with Career successfully running As asst manager because some small issues I put with my resignation My manager has already apporve small thing escalate with the management easily not give Any chanse prove by the Cases.i request kindly with draw my resignation and Apporve By L-1 manager Suresh Kumar emp code:202623 please give me the importance of employees.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    arjun400
                                    Jul 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: Jagraon

                                    My wife is working in Axis Bank. She is working from last 2 years. She is pregnant now and 3rd trimster has been started. She is harrassed by her branch head for sales on daily basis and said her to go out from branch at 7:30 PM because she is on cashier seat till 3:30. First of all, She is in opereation department. We know sales is mandatory She come from branch around avereage 8:00 PM on regular basis. Enviorment in AXIS BANK is too worst and How can someone survive in that kind of enviourment.

                                    Thats why, unemployment is increasing day by day in india. Management is too worst.

                                    Please suggest what should i do
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Hi, we will help you sort this out. Please DM us your contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                      PrabhatAlok
                                      Jul 5, 2021
                                      Resolved
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                                      Resolved

                                      In 2017, I opened Saving account in AXIS bank but without my consent they opened Demat account. I was not knowing that they have opened any demat account along with my saving account. After 4 years they deducted approx 735 rs as per demat account charge.
                                      When I called to axis direct they are saying they are not going to close my demat account and not going to refund money.
                                      Its a fraud because they have deducted money after 4 years and now they are saying account opened in 2017 only. They have opened my account with fake gmail ID.
                                      They have created fake gmail ID for me.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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