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Updated: Mar 13, 2026
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N
nurul.hoqur2638
Jul 1, 2021
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Address: WEST BENGAL

My a/c-
debited rs.1699/- for ecpp assist charge.
This amount deduct from my a/c without my knowledge.
Pls help to refund my deduct amt.

Card no-4641********4495
my name-nurul hoque
contact no-[protected]
Axis Bank customer support has been notified about the posted complaint.
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Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team
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    chirag9999
    from Pune, Maharashtra
    Jun 30, 2021
    Resolved
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    Resolved

    Wrong Charges Debited From my Savings Account two times

    Address: AHMEDABAD

    Dear Sir,

    Pls note Again suddenly Axis Bank has been deducted Rs.600 + 18% GST ( May 21 & June 21 ) from my Savings account which opened against personal loan and also as a NiL balance.

    Now axis bank deducted consolidated charges huge amount..!!

    I have complaints to customer care but the executive did not provide me proper details and also did not acknowledge my complaints. They asked to go to...
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    suraj machaiah
    from Bengaluru, Karnataka
    Jun 30, 2021
    Resolved
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    Resolved

    *****Harassment & Threat by Recovery Agents****

    I am writing in with regards to the harrasment and mental trauma me and my entire family is going through from Axis bank and it's associates.

    A person named Manjunath. C from Aricent Business Solution walked into my house regarding my outstanding loan #PPR[protected] on the 15/06/2021 asking me to make an immediate payment right away. I did explain him my situation and the reason for me to default on the account however the...
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    Masud Alom
    Jun 29, 2021
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    Address: Raghobpur miltola altapur uttardinajpur, Botolbari to rasakhwa

    Castomar sarvice
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Sommya
      Jun 29, 2021
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      I was not able to pay my personal loan EMI from axis bank this month..for which they debited the EMI amount from my account..Nd the balance came in negative..then today when money was credited to my account..then this negative balance was debited first amounting to 8499..then I paid the overdue amount of this month EMI also..that means either 8499 rs has been deducted twice from my account or they have locked my amount as lein against EMI of rs 8499..as now I have paid the outstanding due..so they should refund this 8499 rs in my account back..
      Aug 12, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2021
      Axis Bank Customer Care's response       Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        manid2
        from Bengaluru, Karnataka
        Jun 28, 2021
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        ECS NACH transaction fee

        Hello Sir

        This is in reference to the ECS NACH transaction fees charged by Axis Bank.

        I noticed these charges being applied in every month's consolidated charges.
        It is always 25 rs and going through my bank account statement for the last
        1 year I found that these charges are applied since November 2020.

        As I have enabled ECS payment for Mutual Funds SIP from ClearTax ELSS schemebr...
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        B
        Babai_2021
        Jun 27, 2021
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        Resolved

        I have a Axis Neo Credit Card ending with 1489 in the name of Mrs. Pampa Chandra.
        Right now I have Total Ourstanding of that particula Credit Card Rs. 2, 00, 000.
        But due to pendamic situation I'm unable to paid my Dues. Each and Every Day I get calls from Call Center. Several months I have charged Late Payment Fees as well Interest.
        Now I can't able to pay any Bill Amount further. My financial condition very bad and going to wrost.
        In this situation I want a permanent solution by Settlement of Credit Card.
        I'm able to pay 10% - 20% maximum of my Total Outstnding. Also that amount I want to pay in installments.
        Please look into matter priority basis.
        Jul 13, 2021
        Complaint marked as Resolved 
        Dear Axis My problems it's not resolved. How to mark it is resolved and it is really resolved then please prove me necessary steps regard this. Thanks Pampa Chandra
        Axis Bank customer support has been notified about the posted complaint.
        Jul 02, 2021
        Updated by Babai_2021         Dear Axis Bank

        Still I not get any reply from your end. Can you please look this matter on priority basis.

        Thanks
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          J
          jafjsk
          Jun 26, 2021
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          Resolved

          Address: Hunasamaranahalli, Bengaluru

          I have salary account with Axis bank & an Axis bank credit card. due to delay in salary i was unable to make payment on time. when i got salary, Axis has put my salary amount in Lein, when I called customer care to remove the Lein, they refused & they asked me to arrange some other money & to make the payment through other sources.
          Now Whatever money I had axis put them on hold & I requested them to transfer the Lein amount to credit card so that balance would be cleared, but all their executives are refusing for it. Axis wants me to arrange money from other sources & to make payment from other account, once payment is cleared they will removed.

          How can I make payment when Axis hold my payment?
          Aug 12, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Jun 29, 2021
          Updated by jafjsk           I have made the payment through other methods. still lien in my account is not removed by Axis Bank.
          Verified Support
          Jul 01, 2021
          Axis Bank Customer Care's response           Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            S
            SUNNYDAYAL S
            Jun 26, 2021
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            Address: 1ST MAIN ROAD

            Not ever bank
            Axis Bank customer support has been notified about the posted complaint.
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              C
              Chandangkp
              Jun 25, 2021
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              Regarding settlement of credit and personal loan

              Dear sir/madam,
              This is to inform you that I am undergoing a financial issue due to which I am unable to clear the debts of my credit card payments. My credit card no is [protected]. I am negotiating a settlement with all the creditors on this regard.

              In the past one years, I have been facing financial hardships due to loss of old job, medical conditions and treatment of my wife. the medical bills of hospital and...
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              ashish9193
              Jun 25, 2021
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              Iam being harassed from axis bank representative sanpada loan center from past 2 months and he is saying everyday that next day loan will get disbursed.I have my sanctioned letter of loan amount with all the proofs required.I have even contacted regional manager of the same branch, he was very active at start but after some days he too started responding like the agent.I didnt knew such kind of people are kept by bank of this stature.

              I am really helpless and dont know what is happening as i have already invested my hard earned money.
              Axis Bank customer support has been notified about the posted complaint.
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                Y
                yogesh2016
                from KANPUR, Uttar Pradesh
                Jun 25, 2021
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                Resolved

                Dear Sir,

                I have a personal loan from Axis bank, and I continue to pay this EMI month wise, after that my axis bank saving a/c is going in lien why ? I do not understand when I am paying this amount on monthly basis from netbanking due to a/c lein, then why not remove my lien from personal a/c.

                please look this deeply and remove lien from my a/c no [protected] cust ID[protected]

                Personal Loan A/c No : PPR[protected]

                Need reply as soon as possible.
                Aug 16, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 12, 2021
                Axis Bank Customer Care's response                 Hi, we wish to inform you that lien has been removed from his account. Regards, Team Axis Bank
                View replies
                Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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                  Y
                  yogesh2016
                  from KANPUR, Uttar Pradesh
                  Jun 25, 2021
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                  Dear Sir, I am using a axis bank saving a/c, due to credit card loan, our a/c is in Lien, but I have settled my credit card loan amount on April 21 month, but No any hearing from axis bank loan department, after more conversation on mail and phone also. please help on this. my details are given below :

                  Credit card No [protected]
                  Saving A/c No [protected]

                  thanks and regards,

                  Yogesh Sharma
                  Mob [protected]
                  Aug 20, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 26, 2021
                  Axis Bank Customer Care's response                   Hi, we request you to share the screenshot of settlement letter for us to check and assist you further. Regards, Team Axis Bank
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                    P
                    phoenix1618
                    from Jaipur, Rajasthan
                    Jun 25, 2021
                    Resolved
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                    Resolved

                    I am from Chennai, Tamil Nadu, India. I received a replacement card today and found that my last name was misspelt on the card. It was correctly spelt on the letter that came with the card.

                    As per the advised card safety measures listed on Axis bank, I contacted customer care informing them of the discrepancy. However, they informed me that another card with the correction will not be issued for another month. The nodal officer email ids listed are not reachable either.

                    I request you to kindly resolve this problem by issuing me a new card with the correct details soon.
                    Jul 7, 2021
                    Complaint marked as Resolved 
                    The bank official informed that the maximum number of printable characters on the card reached.
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 26, 2021
                    Axis Bank Customer Care's response                     Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    Jul 07, 2021
                    Updated by phoenix1618                     Should I message on facebook? what details are required?
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                      A
                      anithagm gm
                      Jun 25, 2021
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                      Resolved

                      IMPS failed and 45000 rs debited from my account on yesterday

                      Your dispute links are not working and how you have resolved the issue, credit my 45000 back to account. without resolving dont close the issue.
                      Very bad customer service
                      I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
                      My account no [protected],...
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                      anithagm gm
                      Jun 24, 2021
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                      Your dispute links are not working
                      I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
                      My account no [protected], Kindly rectify the issue as soon as possible.
                      Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
                      Take this issue as high priority and resolve it as soon as possible
                      Jun 25, 2021
                      Complaint marked as Resolved 
                      How you have resolved this complaint. i didnt get my money 45000 to my account .then how it is resolved, Credit my 45000 to the axis account 910010008909621 . name arun ramasamy dob 11051984 phno 8943742558. Very bad customer service, without resolving the issue . your are closing the issue. I need to talk to customer relationship manager and need to raise the issue.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 26, 2021
                      Axis Bank Customer Care's response                       Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                        anithagm gm
                        Jun 24, 2021
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                        My IMPS transaction got failed today, I have transferred 45000, amount debited through IMPS but beneficiary didn't received the money . Thisi is urgent take necessary action return back my 45000 soon in my savings account.
                        My Account number : [protected]
                        Name : Arun Ramasamy
                        DOB : 11/05/1984.

                        This issue i am facing second time very bad IMPS service, risk service to transfer money . Rectify the IMPS issue and give back my money 45000 to my account, .
                        Axis Bank customer support has been notified about the posted complaint.
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                          Sorong
                          Jun 24, 2021
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                          Address: Mal Bazaar, West Bengal

                          My monthly statement showed a reduction of Rs 10, 000( ATM cash) from my account on 14th May but I have not performed this action. My ATM card was in my possession at all times. I did not receive any message or email of the ATM transaction and hence was completely unaware of it.
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            Amit3536
                            Jun 24, 2021
                            Resolved
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                            Resolved

                            Dear Team,

                            I have taken Flipkart Axis credit card since 4 years back but haven't faced any issue to do the payment and haven't delay for late payment but since 3-4 months without getting any reminder text message they are taking charges like late payment fee, debit interest GST and etc. Three consecutive months facing same issue and every month getting updated statement like 950 rs for late payment.

                            I had paid 3400 for 2000 billed amount, now they have added extra facility to take the interest for Unbilled amount too.

                            Because of Axis bank system issue i need to pay late payment for every month. Card end (0351)

                            Thanks,
                            Amit Kumar
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            View replies
                            Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit...⇄ Regards, Team Axis Bank.
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                            Amit3536's [Complaint's author] reply, Jun 28, 2021
                            Dear Team,

                            Yet to receive no update at your end.
                            I think it's better to disable this credit card.Kindly provide the process to disable this card.

                            Thanks,
                            Amit Kumar
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                              Albert Louis
                              Jun 24, 2021
                              Resolved
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                              Resolved

                              My money was not credited to my account
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 25, 2021
                              Axis Bank Customer Care's response                               Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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