Axis Bank Complaints & Reviews

My home branch is at Vadodara but in this period of Corona we have moved to Halol . Today I submitted duly filled closure form with Debit cards & surplus blank cheques to Halol branch . I have auto FD facility with my account. Branch Manager of the branch wants me & my wife to visit the branch for the procedure of closing . We don't want to go out during this Corona period.

Axis Bank customer support has been notified about the posted complaint.

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Address: Bangalore branch

I am extremely fed up with the way this bank functions. I had taken up a home loan in 2014 and back then the EMI was around 24-25k but as the years passed, the EMI amount decreased. In the past few months of 2021 all EMI amounts have been between 13k-14k-15k however for July, they have been sending incorrect emi payment amount for rs 22878. This left me perplexed. I email them, their email services have been migrated. I tweet to them they give me random responses. Now, they have even stopped responding on Twitter. Surprisingly even after raising queries their messages with the wrong EMI amount haven’t stopped. Banks like this take customer grievances forgranted.

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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I have never used my demat account and it came free with my salary account.
Yesterday it got deducted with Rs 737.5 without any prior knowledge or information.
I need full refund for this.

Registered number: [protected]

Aug 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2021

Axis Bank Customer Care's response Hi, we request you to write on [protected]@axisdirect.in for further process. Regards, Team Axis Bank

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Dear Team,

Request to confirm final status of Transfer Transaction ID : AXMB[protected]. It was debited from my account but not credited yet in beneficiary account

Dear Customer, INR 28000 debited from A/c no. XX3702 on[protected]:25:43 IST at NEFT/MB/AXMB[protected]/Umesh Kh/BANDHA. Avl Bal- INR 40000.00.

Kindly resolve the same.

Warm Regards
Umesh Khurana
[protected]

Aug 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Jul 02, 2021

Updated by Umesh kh This is a very poor banking services. I m following last 24 hours.. how could u get license from rbi if you don't give my transaction done ..very very poor
Umesh Khurana
[protected]q

Jul 02, 2021

Updated by Umesh kh When it is resolved.. I want my amount back such a poor group

Jul 02, 2021

Updated by Umesh kh Resolved it fast

Jul 02, 2021

Updated by Umesh kh Otherwise I will make mark to Supreme authorities RBI how they give u banking license

Jul 02, 2021

Updated by Umesh kh When it was resolved

Jul 02, 2021

Updated by Umesh kh U were misguiding custtomers

Verified Support

Jul 03, 2021

Axis Bank Customer Care's response Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx to raise the dispute. Regards, Team Axis Bank

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Address: WEST BENGAL

My a/c-
debited rs.1699/- for ecpp assist charge.
This amount deduct from my a/c without my knowledge.
Pls help to refund my deduct amt.

Card no-4641********4495
my name-nurul hoque
contact no-[protected]

Axis Bank customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Jul 23, 2021

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team

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Address: AHMEDABAD

Dear Sir,

Pls note Again suddenly Axis Bank has been deducted Rs.600 + 18% GST ( May 21 & June 21 ) from my Savings account which opened against personal loan and also as a NiL balance.

Now axis bank deducted consolidated charges huge amount..!!

I have complaints to customer care but the executive did not provide me proper details and also did not acknowledge my complaints. They asked to go to...

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I am writing in with regards to the harrasment and mental trauma me and my entire family is going through from Axis bank and it's associates.

A person named Manjunath. C from Aricent Business Solution walked into my house regarding my outstanding loan #PPR[protected] on the 15/06/2021 asking me to make an immediate payment right away. I did explain him my situation and the reason for me to default on the account however the...

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Address: Raghobpur miltola altapur uttardinajpur, Botolbari to rasakhwa

Castomar sarvice

Axis Bank customer support has been notified about the posted complaint.

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I was not able to pay my personal loan EMI from axis bank this month..for which they debited the EMI amount from my account..Nd the balance came in negative..then today when money was credited to my account..then this negative balance was debited first amounting to 8499..then I paid the overdue amount of this month EMI also..that means either 8499 rs has been deducted twice from my account or they have locked my amount as lein against EMI of rs 8499..as now I have paid the outstanding due..so they should refund this 8499 rs in my account back..

Aug 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Hello Sir

This is in reference to the ECS NACH transaction fees charged by Axis Bank.

I noticed these charges being applied in every month's consolidated charges.
It is always 25 rs and going through my bank account statement for the last
1 year I found that these charges are applied since November 2020.

As I have enabled ECS payment for Mutual Funds SIP from ClearTax ELSS schemebr...

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I have a Axis Neo Credit Card ending with 1489 in the name of Mrs. Pampa Chandra.
Right now I have Total Ourstanding of that particula Credit Card Rs. 2, 00, 000.
But due to pendamic situation I'm unable to paid my Dues. Each and Every Day I get calls from Call Center. Several months I have charged Late Payment Fees as well Interest.
Now I can't able to pay any Bill Amount further. My financial condition very bad and going to wrost.
In this situation I want a permanent solution by Settlement of Credit Card.
I'm able to pay 10% - 20% maximum of my Total Outstnding. Also that amount I want to pay in installments.
Please look into matter priority basis.

Jul 13, 2021

Complaint marked as Resolved

Dear Axis My problems it's not resolved. How to mark it is resolved and it is really resolved then please prove me necessary steps regard this. Thanks Pampa Chandra

Axis Bank customer support has been notified about the posted complaint.

Jul 02, 2021

Updated by Babai_2021 Dear Axis Bank

Still I not get any reply from your end. Can you please look this matter on priority basis.

Thanks

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Address: Hunasamaranahalli, Bengaluru

I have salary account with Axis bank & an Axis bank credit card. due to delay in salary i was unable to make payment on time. when i got salary, Axis has put my salary amount in Lein, when I called customer care to remove the Lein, they refused & they asked me to arrange some other money & to make the payment through other sources.
Now Whatever money I had axis put them on hold & I requested them to transfer the Lein amount to credit card so that balance would be cleared, but all their executives are refusing for it. Axis wants me to arrange money from other sources & to make payment from other account, once payment is cleared they will removed.

How can I make payment when Axis hold my payment?

Aug 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Jun 29, 2021

Updated by jafjsk I have made the payment through other methods. still lien in my account is not removed by Axis Bank.

Verified Support

Jul 01, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: 1ST MAIN ROAD

Not ever bank

Axis Bank customer support has been notified about the posted complaint.

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Dear sir/madam,
This is to inform you that I am undergoing a financial issue due to which I am unable to clear the debts of my credit card payments. My credit card no is [protected]. I am negotiating a settlement with all the creditors on this regard.

In the past one years, I have been facing financial hardships due to loss of old job, medical conditions and treatment of my wife. the medical bills of hospital and...

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Iam being harassed from axis bank representative sanpada loan center from past 2 months and he is saying everyday that next day loan will get disbursed.I have my sanctioned letter of loan amount with all the proofs required.I have even contacted regional manager of the same branch, he was very active at start but after some days he too started responding like the agent.I didnt knew such kind of people are kept by bank of this stature.

I am really helpless and dont know what is happening as i have already invested my hard earned money.

Axis Bank customer support has been notified about the posted complaint.

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Dear Sir,

I have a personal loan from Axis bank, and I continue to pay this EMI month wise, after that my axis bank saving a/c is going in lien why ? I do not understand when I am paying this amount on monthly basis from netbanking due to a/c lein, then why not remove my lien from personal a/c.

please look this deeply and remove lien from my a/c no [protected] cust ID[protected]

Personal Loan A/c No : PPR[protected]

Need reply as soon as possible.

Aug 16, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2021

Axis Bank Customer Care's response Hi, we wish to inform you that lien has been removed from his account. Regards, Team Axis Bank

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 26, 2021

Verified Support

Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank

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Dear Sir, I am using a axis bank saving a/c, due to credit card loan, our a/c is in Lien, but I have settled my credit card loan amount on April 21 month, but No any hearing from axis bank loan department, after more conversation on mail and phone also. please help on this. my details are given below :

Credit card No [protected]
Saving A/c No [protected]

thanks and regards,

Yogesh Sharma
Mob [protected]

Aug 20, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we request you to share the screenshot of settlement letter for us to check and assist you further. Regards, Team Axis Bank

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I am from Chennai, Tamil Nadu, India. I received a replacement card today and found that my last name was misspelt on the card. It was correctly spelt on the letter that came with the card.

As per the advised card safety measures listed on Axis bank, I contacted customer care informing them of the discrepancy. However, they informed me that another card with the correction will not be issued for another month. The nodal officer email ids listed are not reachable either.

I request you to kindly resolve this problem by issuing me a new card with the correct details soon.

Jul 7, 2021

Complaint marked as Resolved

The bank official informed that the maximum number of printable characters on the card reached.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Jul 07, 2021

Updated by phoenix1618 Should I message on facebook? what details are required?

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Your dispute links are not working and how you have resolved the issue, credit my 45000 back to account. without resolving dont close the issue.
Very bad customer service
I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
My account no [protected], Kindly rectify the issue as soon as possible.
Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
Take this issue as high priority and resolve it as soon as possible

Jun 25, 2021

Complaint marked as Resolved

why your are resolving the issue, i didnt get my money 45000 to my account. without getting you are resolving the issue. This is very bad customer service. credit 45000 to my account 910010008909621

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank

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Your dispute links are not working
I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
My account no [protected], Kindly rectify the issue as soon as possible.
Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
Take this issue as high priority and resolve it as soon as possible

Jun 25, 2021

Complaint marked as Resolved

How you have resolved this complaint. i didnt get my money 45000 to my account .then how it is resolved, Credit my 45000 to the axis account 910010008909621 . name arun ramasamy dob 11051984 phno 8943742558. Very bad customer service, without resolving the issue . your are closing the issue. I need to talk to customer relationship manager and need to raise the issue.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 102

Problem in closing my SB A/C No : 013010101183771

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Home loans

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AXISDIRECT deduction

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For a debit tra8

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Ecpp charge rs.1699/- deduct from credit card a/c

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Wrong Charges Debited From my Savings Account two times

*Harassment & Threat by Recovery Agents

Castomar sarvice

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My account balance not matching with the statement of my account

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ECS NACH transaction fee

Credit Card

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My Salary Account is in Lein & Axis asking me to make payment from other money

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Not ever

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Regarding settlement of credit and personal loan

Extreme delay in loan disbursement

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Personal Loan A/c No PPR088303084693 (Saving A/c is in lien due to Personal Loan after Regular payment monthly) Not remove Lien

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Axis bank saving a/c 133010100162685 Lien not remove by credit card dept

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Name misspelled on atm card

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IMPS failed and 45000 rs debited from my account on yesterday

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IMPS money transfer fails , 45000 debited from my account

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Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 102

Problem in closing my SB A/C No : 013010101183771

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Home loans

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AXISDIRECT deduction

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For a debit tra8

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Ecpp charge rs.1699/- deduct from credit card a/c

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Wrong Charges Debited From my Savings Account two times

*****Harassment & Threat by Recovery Agents****

Castomar sarvice

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My account balance not matching with the statement of my account

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ECS NACH transaction fee

Credit Card

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My Salary Account is in Lein & Axis asking me to make payment from other money

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Not ever

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Regarding settlement of credit and personal loan

Extreme delay in loan disbursement

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Personal Loan A/c No PPR088303084693 (Saving A/c is in lien due to Personal Loan after Regular payment monthly) Not remove Lien

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Axis bank saving a/c 133010100162685 Lien not remove by credit card dept

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Name misspelled on atm card

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IMPS failed and 45000 rs debited from my account on yesterday

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IMPS money transfer fails , 45000 debited from my account

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*Harassment & Threat by Recovery Agents