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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 102

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Y
yogesh2016
from KANPUR, Uttar Pradesh
Jun 25, 2021
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Dear Sir, I am using a axis bank saving a/c, due to credit card loan, our a/c is in Lien, but I have settled my credit card loan amount on April 21 month, but No any hearing from axis bank loan department, after more conversation on mail and phone also. please help on this. my details are given below :

Credit card No [protected]
Saving A/c No [protected]

thanks and regards,

Yogesh Sharma
Mob [protected]
Aug 20, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2021
Axis Bank Customer Care's response
Hi, we request you to share the screenshot of settlement letter for us to check and assist you further. Regards, Team Axis Bank
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    phoenix1618
    from Jaipur, Rajasthan
    Jun 25, 2021
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    I am from Chennai, Tamil Nadu, India. I received a replacement card today and found that my last name was misspelt on the card. It was correctly spelt on the letter that came with the card.

    As per the advised card safety measures listed on Axis bank, I contacted customer care informing them of the discrepancy. However, they informed me that another card with the correction will not be issued for another month. The nodal officer email ids listed are not reachable either.

    I request you to kindly resolve this problem by issuing me a new card with the correct details soon.
    Jul 7, 2021
    Complaint marked as Resolved 
    The bank official informed that the maximum number of printable characters on the card reached.
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 26, 2021
    Axis Bank Customer Care's response
    Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
    Jul 07, 2021
    Updated by phoenix1618
    Should I message on facebook? what details are required?
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      anithagm gm
      Jun 25, 2021
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      IMPS failed and 45000 rs debited from my account on yesterday

      Your dispute links are not working and how you have resolved the issue, credit my 45000 back to account. without resolving dont close the issue.
      Very bad customer service
      I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
      My account no [protected],...
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      anithagm gm
      Jun 24, 2021
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      Your dispute links are not working
      I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
      My account no [protected], Kindly rectify the issue as soon as possible.
      Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
      Take this issue as high priority and resolve it as soon as possible
      +2 photos
      Jun 25, 2021
      Complaint marked as Resolved 
      How you have resolved this complaint. i didnt get my money 45000 to my account .then how it is resolved, Credit my 45000 to the axis account 910010008909621 . name arun ramasamy dob 11051984 phno 8943742558. Very bad customer service, without resolving the issue . your are closing the issue. I need to talk to customer relationship manager and need to raise the issue.
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 26, 2021
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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        anithagm gm
        Jun 24, 2021
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        My IMPS transaction got failed today, I have transferred 45000, amount debited through IMPS but beneficiary didn't received the money . Thisi is urgent take necessary action return back my 45000 soon in my savings account.
        My Account number : [protected]
        Name : Arun Ramasamy
        DOB : 11/05/1984.

        This issue i am facing second time very bad IMPS service, risk service to transfer money . Rectify the IMPS issue and give back my money 45000 to my account, .
        +2 photos
        Axis Bank customer support has been notified about the posted complaint.
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          Sorong
          Jun 24, 2021
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          Address: Mal Bazaar, West Bengal

          My monthly statement showed a reduction of Rs 10, 000( ATM cash) from my account on 14th May but I have not performed this action. My ATM card was in my possession at all times. I did not receive any message or email of the ATM transaction and hence was completely unaware of it.
          Axis Bank customer support has been notified about the posted complaint.
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            A
            Amit3536
            Jun 24, 2021
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            Dear Team,

            I have taken Flipkart Axis credit card since 4 years back but haven't faced any issue to do the payment and haven't delay for late payment but since 3-4 months without getting any reminder text message they are taking charges like late payment fee, debit interest GST and etc. Three consecutive months facing same issue and every month getting updated statement like 950 rs for late payment.

            I had paid 3400 for 2000 billed amount, now they have added extra facility to take the interest for Unbilled amount too.

            Because of Axis bank system issue i need to pay late payment for every month. Card end (0351)

            Thanks,
            Amit Kumar
            Aug 6, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit... Regards, Team Axis Bank.
            Amit3536's [Complaint's author] reply, Jun 28, 2021
            Dear Team,

            Yet to receive no update at your end.
            I think it's better to disable this credit card.Kindly provide the process to disable this card.

            Thanks,
            Amit Kumar
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              Albert Louis
              Jun 24, 2021
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              My money was not credited to my account
              +1 photos
              Aug 12, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 25, 2021
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                AMKsu
                Jun 24, 2021
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                Brn-pymt-card

                Address: whitefield branch bangalore

                I have got a call from the axis bank executive she have told all the details of the credit card ..Then she asked if i want to continue with the card .i said no, , , , then she said you need to tell me the otp to cancel you card ...After doing the card started debiting 3000 rs per month ...i went and spoke to the bank ...The manager suggested to not use the account ... I did not have any work in the pandemic and after that i got 45 kin my...
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                anithagm gm
                Jun 24, 2021
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                Dear Axis team,
                I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
                My account no [protected], Kindly rectify the issue as soon as possible.
                Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
                Take this issue as high priority and resolve it as soon as possible
                Thanks
                Aug 6, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-... and raise a dispute for the referred transaction. Regards, Team Axis Bank
                anithagm gm's [Complaint's author] reply, Jun 24, 2021
                The above link is not working, refund my 45000 to my account, This is kind of bad response from your side. Take this as high priority not a small money
                I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
                My account no [protected], Kindly rectify the issue as soon as possible.
                Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
                Take this issue as high priority and resolve it as soon as possible
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                  S
                  Sarang Implement
                  Jun 23, 2021
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                  Address: Bhuj kutch

                  My saving account was open in axis bank and creat fd for bank account but without any information and without any intimation bank was close my bank accounts.and fraud with my bank guarantee security.
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 26, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to visit the nearest Axis Bank branch for further assistance. Regards, Team Axis Bank
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                    AnshuPriti
                    Jun 23, 2021
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                    Resolved

                    Address: Tilak Nagar Branch, Jaipur

                    Being and ex-employee of Axis bank, i have to resign from the post of Deputy Manager, due to my Health conditions in year 2018, From Tilak nagar branch, Jaipur.
                    As a part of settlement, 3 months salary was deducted by Axis bank and i was informed that my experience certificate will be provided.

                    Even after deducting all the settlement from my account ( also provided with Nil dues letter), bank HR is not issuing me with my Experience certificate, stating that my Manager logged my resignation as VAS, which i am completely unaware off.
                    After numerous mails to HR department, Nodal office and circle office, No positive response is being provided by AXIS Bank, till now. Local HR Department is refusing to provide Experience certificate.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi, we regret the inconvenience caused and are open to help you! Please DM us your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      Paresha Sharma
                      Jun 22, 2021
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                      Resolved

                      I have not received my amazon refund till now, is AXIS BANK CHEATING ME
                      +1 photos
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 23, 2021
                      Axis Bank Customer Care's response
                      Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                        mj221
                        Jun 21, 2021
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                        Address: Asif Ali Branch

                        Please find attachment below
                        +1 photos
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 23, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to contact our DEMAT support team at[protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                          archkenny09
                          Jun 21, 2021
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                          Resolved

                          Credit card

                          Address: Undri, Kad nagar, Pune

                          Axis Bank — Credit card EMI

                          Respected sir
                          My self Archana I am an axis Bank customer for last 6 years and I also was using 3 axis Bank credit card Because of the pandemic my financial condition was bad and not able to paid the pending bill.
                          But because of daily call and customer care for bill due amount i had arranged the amount and settle all my 3 cards on 31st Mar'21 n 1st week of Apr 21. I have all my receipt...
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                          devendra Kandari
                          from Agra, Uttar Pradesh
                          Jun 20, 2021
                          Resolved
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                          Resolved

                          Address: Dehradun Rajpur Road Branch
                          Website: application.axisbank.co.in/webforms/axis-support/index.aspx?cta=axis-support-header&_ga=2.4619121.377661631.1624212354-765568904.1624212354

                          A horrible experience with axis bank, their given mail ID at web page is showing error message, customer care is bogus mostly wont respond . So customer should take corporate officials personal e mail ID to raise a complain for banking related issue . What is option left when customer care and they will not respond .

                          Grievance portal is design in such a way that you cant raise a service request . Matter need to be inform finance ministry to check the bank system related customer contact and complain related bank services and support .
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 23, 2021
                          Axis Bank Customer Care's response
                          Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            Zehra Vasanwala
                            Jun 20, 2021
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                            I am not aware why the account was debited. Not even being shown in the bank statement
                            Axis Bank customer support has been notified about the posted complaint.
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                              Shrutika Raut
                              Jun 20, 2021
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                              Resolved

                              Address: Warud

                              Respected Authority,

                              I have Axis Bank account which was inactive after I left the job in 2019. In the last month I checked account balance which was approx -800.00. I accepted that charge instead of opening new account for using banking services. In this month I can see on 12th June bank has debited 4800.00 as consolidated charge and 875.00 GST. I didn't received any prior communication, any intimation, SMS or email even after deduction. It was like done intentionally for hiding from customer. My only question to Bank is why do they show nominal charge until account doesn't have balance. & suddenly debit the account once money deposited.
                              In this situation we are trying to save something for medical emergencies & Bank want to earn easy money.
                              I am a housewife not earning anything. How will I recover this loss?
                              Kindly help me get my money back.

                              Thanks & regards
                              Shrutika
                              +3 photos
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 21, 2021
                              Axis Bank Customer Care's response
                              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                                Hariom83
                                Jun 19, 2021
                                Resolved
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                                Resolved

                                Address: B-341 jai vihar phase-2, Najafgarh, Delhi 110043

                                I have received a amount of Rs. 57607/- in my account as a loan of Rs. 163000/-approved by Aruna Asaf ali road, Branch, Delhi and also issue an Insurance of about Rs. 2000/-. I can't understand that how bank issued a loan without any request of customer. I think a cheater gang is running in branch who approved loan for his personal benifits on behalf of documents given to bank employee for any other purpose.

                                Please solve my problem and take action against difaulters involve in such type of rackets in Asaf Ali road branch, Delhi.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Jun 19, 2021
                                Updated by Hariom83
                                Take action on my complainy
                                Verified Support
                                Jun 20, 2021
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  Rahul6299
                                  Jun 19, 2021
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                                  Address: Aurangabad

                                  This merchant tell me that I double your amount in 1 months but his fraud and block me I mistakely payment 65000 so I lost my money 65k
                                  Axis Bank customer support has been notified about the posted complaint.
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