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Updated: Dec 8, 2025
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C
Chandangkp
Jun 25, 2021
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Regarding settlement of credit and personal loan

Dear sir/madam,
This is to inform you that I am undergoing a financial issue due to which I am unable to clear the debts of my credit card payments. My credit card no is [protected]. I am negotiating a settlement with all the creditors on this regard.

In the past one years, I have been facing financial hardships due to loss of old job, medical conditions and treatment of my wife. the medical bills of hospital and...
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ashish9193
Jun 25, 2021
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Iam being harassed from axis bank representative sanpada loan center from past 2 months and he is saying everyday that next day loan will get disbursed.I have my sanctioned letter of loan amount with all the proofs required.I have even contacted regional manager of the same branch, he was very active at start but after some days he too started responding like the agent.I didnt knew such kind of people are kept by bank of this stature.

I am really helpless and dont know what is happening as i have already invested my hard earned money.
Axis Bank customer support has been notified about the posted complaint.
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    yogesh2016
    from KANPUR, Uttar Pradesh
    Jun 25, 2021
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    Dear Sir,

    I have a personal loan from Axis bank, and I continue to pay this EMI month wise, after that my axis bank saving a/c is going in lien why ? I do not understand when I am paying this amount on monthly basis from netbanking due to a/c lein, then why not remove my lien from personal a/c.

    please look this deeply and remove lien from my a/c no [protected] cust ID[protected]

    Personal Loan A/c No : PPR[protected]

    Need reply as soon as possible.
    Aug 16, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2021
    Axis Bank Customer Care's response     Hi, we wish to inform you that lien has been removed from his account. Regards, Team Axis Bank
    View replies
    Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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      yogesh2016
      from KANPUR, Uttar Pradesh
      Jun 25, 2021
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      Dear Sir, I am using a axis bank saving a/c, due to credit card loan, our a/c is in Lien, but I have settled my credit card loan amount on April 21 month, but No any hearing from axis bank loan department, after more conversation on mail and phone also. please help on this. my details are given below :

      Credit card No [protected]
      Saving A/c No [protected]

      thanks and regards,

      Yogesh Sharma
      Mob [protected]
      Aug 20, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 26, 2021
      Axis Bank Customer Care's response       Hi, we request you to share the screenshot of settlement letter for us to check and assist you further. Regards, Team Axis Bank
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        P
        phoenix1618
        from Jaipur, Rajasthan
        Jun 25, 2021
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        I am from Chennai, Tamil Nadu, India. I received a replacement card today and found that my last name was misspelt on the card. It was correctly spelt on the letter that came with the card.

        As per the advised card safety measures listed on Axis bank, I contacted customer care informing them of the discrepancy. However, they informed me that another card with the correction will not be issued for another month. The nodal officer email ids listed are not reachable either.

        I request you to kindly resolve this problem by issuing me a new card with the correct details soon.
        Jul 7, 2021
        Complaint marked as Resolved 
        The bank official informed that the maximum number of printable characters on the card reached.
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 26, 2021
        Axis Bank Customer Care's response         Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
        Jul 07, 2021
        Updated by phoenix1618         Should I message on facebook? what details are required?
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          anithagm gm
          Jun 25, 2021
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          IMPS failed and 45000 rs debited from my account on yesterday

          Your dispute links are not working and how you have resolved the issue, credit my 45000 back to account. without resolving dont close the issue.
          Very bad customer service
          I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
          My account no [protected],...
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          anithagm gm
          Jun 24, 2021
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          Your dispute links are not working
          I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
          My account no [protected], Kindly rectify the issue as soon as possible.
          Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
          Take this issue as high priority and resolve it as soon as possible
          +2 photos
          Jun 25, 2021
          Complaint marked as Resolved 
          How you have resolved this complaint. i didnt get my money 45000 to my account .then how it is resolved, Credit my 45000 to the axis account 910010008909621 . name arun ramasamy dob 11051984 phno 8943742558. Very bad customer service, without resolving the issue . your are closing the issue. I need to talk to customer relationship manager and need to raise the issue.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 26, 2021
          Axis Bank Customer Care's response           Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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            anithagm gm
            Jun 24, 2021
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            My IMPS transaction got failed today, I have transferred 45000, amount debited through IMPS but beneficiary didn't received the money . Thisi is urgent take necessary action return back my 45000 soon in my savings account.
            My Account number : [protected]
            Name : Arun Ramasamy
            DOB : 11/05/1984.

            This issue i am facing second time very bad IMPS service, risk service to transfer money . Rectify the IMPS issue and give back my money 45000 to my account, .
            +2 photos
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Sorong
              Jun 24, 2021
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              Address: Mal Bazaar, West Bengal

              My monthly statement showed a reduction of Rs 10, 000( ATM cash) from my account on 14th May but I have not performed this action. My ATM card was in my possession at all times. I did not receive any message or email of the ATM transaction and hence was completely unaware of it.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Amit3536
                Jun 24, 2021
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                Dear Team,

                I have taken Flipkart Axis credit card since 4 years back but haven't faced any issue to do the payment and haven't delay for late payment but since 3-4 months without getting any reminder text message they are taking charges like late payment fee, debit interest GST and etc. Three consecutive months facing same issue and every month getting updated statement like 950 rs for late payment.

                I had paid 3400 for 2000 billed amount, now they have added extra facility to take the interest for Unbilled amount too.

                Because of Axis bank system issue i need to pay late payment for every month. Card end (0351)

                Thanks,
                Amit Kumar
                Aug 6, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                View replies
                Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit...⇄ Regards, Team Axis Bank.
                Reply
                Amit3536's [Complaint's author] reply, Jun 28, 2021
                Dear Team,

                Yet to receive no update at your end.
                I think it's better to disable this credit card.Kindly provide the process to disable this card.

                Thanks,
                Amit Kumar
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                  Albert Louis
                  Jun 24, 2021
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                  My money was not credited to my account
                  +1 photos
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 25, 2021
                  Axis Bank Customer Care's response                   Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                    AMKsu
                    Jun 24, 2021
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                    Resolved

                    Brn-pymt-card

                    Address: whitefield branch bangalore

                    I have got a call from the axis bank executive she have told all the details of the credit card ..Then she asked if i want to continue with the card .i said no, , , , then she said you need to tell me the otp to cancel you card ...After doing the card started debiting 3000 rs per month ...i went and spoke to the bank ...The manager suggested to not use the account ... I did not have any work in the pandemic and after that i got 45 kin my...
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                    anithagm gm
                    Jun 24, 2021
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                    Resolved

                    Dear Axis team,
                    I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
                    My account no [protected], Kindly rectify the issue as soon as possible.
                    Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
                    Take this issue as high priority and resolve it as soon as possible
                    Thanks
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    View replies
                    Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-...⇄ and raise a dispute for the referred transaction. Regards, Team Axis Bank
                    Reply
                    anithagm gm's [Complaint's author] reply, Jun 24, 2021
                    The above link is not working, refund my 45000 to my account, This is kind of bad response from your side. Take this as high priority not a small money
                    I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
                    My account no [protected], Kindly rectify the issue as soon as possible.
                    Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
                    Take this issue as high priority and resolve it as soon as possible
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                      S
                      Sarang Implement
                      Jun 23, 2021
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                      Address: Bhuj kutch

                      My saving account was open in axis bank and creat fd for bank account but without any information and without any intimation bank was close my bank accounts.and fraud with my bank guarantee security.
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 26, 2021
                      Axis Bank Customer Care's response                       Hi, we request you to visit the nearest Axis Bank branch for further assistance. Regards, Team Axis Bank
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                        AnshuPriti
                        Jun 23, 2021
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                        Address: Tilak Nagar Branch, Jaipur

                        Being and ex-employee of Axis bank, i have to resign from the post of Deputy Manager, due to my Health conditions in year 2018, From Tilak nagar branch, Jaipur.
                        As a part of settlement, 3 months salary was deducted by Axis bank and i was informed that my experience certificate will be provided.

                        Even after deducting all the settlement from my account ( also provided with Nil dues letter), bank HR is not issuing me with my Experience certificate, stating that my Manager logged my resignation as VAS, which i am completely unaware off.
                        After numerous mails to HR department, Nodal office and circle office, No positive response is being provided by AXIS Bank, till now. Local HR Department is refusing to provide Experience certificate.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        View replies
                        Hi, we regret the inconvenience caused and are open to help you! Please DM us your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          Paresha Sharma
                          Jun 22, 2021
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                          Resolved

                          I have not received my amazon refund till now, is AXIS BANK CHEATING ME
                          +1 photos
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 23, 2021
                          Axis Bank Customer Care's response                           Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                            M
                            mj221
                            Jun 21, 2021
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                            Resolved

                            Address: Asif Ali Branch

                            Please find attachment below
                            +1 photos
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 23, 2021
                            Axis Bank Customer Care's response                             Hi, we request you to contact our DEMAT support team at[protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                              archkenny09
                              Jun 21, 2021
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                              Resolved

                              Credit card

                              Address: Undri, Kad nagar, Pune

                              Axis Bank — Credit card EMI

                              Respected sir
                              My self Archana I am an axis Bank customer for last 6 years and I also was using 3 axis Bank credit card Because of the pandemic my financial condition was bad and not able to paid the pending bill.
                              But because of daily call and customer care for bill due amount i had arranged the amount and settle all my 3 cards on 31st Mar'21 n 1st week of Apr 21. I have all my receipt...
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                              devendra Kandari
                              from Agra, Uttar Pradesh
                              Jun 20, 2021
                              Resolved
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                              Resolved

                              Address: Dehradun Rajpur Road Branch
                              Website: application.axisbank.co.in/webforms/axis-support/index.aspx?cta=axis-support-header&_ga=2.4619121.377661631.1624212354-765568904.1624212354

                              A horrible experience with axis bank, their given mail ID at web page is showing error message, customer care is bogus mostly wont respond . So customer should take corporate officials personal e mail ID to raise a complain for banking related issue . What is option left when customer care and they will not respond .

                              Grievance portal is design in such a way that you cant raise a service request . Matter need to be inform finance ministry to check the bank system related customer contact and complain related bank services and support .
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 23, 2021
                              Axis Bank Customer Care's response                               Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                Z
                                Zehra Vasanwala
                                Jun 20, 2021
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                                I am not aware why the account was debited. Not even being shown in the bank statement
                                Axis Bank customer support has been notified about the posted complaint.
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