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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 103

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A
AMKsu
Jun 24, 2021
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Brn-pymt-card

Address: whitefield branch bangalore

I have got a call from the axis bank executive she have told all the details of the credit card ..Then she asked if i want to continue with the card .i said no, , , , then she said you need to tell me the otp to cancel you card ...After doing the card started debiting 3000 rs per month ...i went and spoke to the bank ...The manager suggested to not use the account ... I did not have any work in the pandemic and after that i got 45 kin my...
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anithagm gm
Jun 24, 2021
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Dear Axis team,
I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
My account no [protected], Kindly rectify the issue as soon as possible.
Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
Take this issue as high priority and resolve it as soon as possible
Thanks
Aug 6, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-... and raise a dispute for the referred transaction. Regards, Team Axis Bank
anithagm gm's [Complaint's author] reply, Jun 24, 2021
The above link is not working, refund my 45000 to my account, This is kind of bad response from your side. Take this as high priority not a small money
I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
My account no [protected], Kindly rectify the issue as soon as possible.
Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
Take this issue as high priority and resolve it as soon as possible
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    S
    Sarang Implement
    Jun 23, 2021
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    Address: Bhuj kutch

    My saving account was open in axis bank and creat fd for bank account but without any information and without any intimation bank was close my bank accounts.and fraud with my bank guarantee security.
    Aug 7, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 26, 2021
    Axis Bank Customer Care's response
    Hi, we request you to visit the nearest Axis Bank branch for further assistance. Regards, Team Axis Bank
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      AnshuPriti
      Jun 23, 2021
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      Address: Tilak Nagar Branch, Jaipur

      Being and ex-employee of Axis bank, i have to resign from the post of Deputy Manager, due to my Health conditions in year 2018, From Tilak nagar branch, Jaipur.
      As a part of settlement, 3 months salary was deducted by Axis bank and i was informed that my experience certificate will be provided.

      Even after deducting all the settlement from my account ( also provided with Nil dues letter), bank HR is not issuing me with my Experience certificate, stating that my Manager logged my resignation as VAS, which i am completely unaware off.
      After numerous mails to HR department, Nodal office and circle office, No positive response is being provided by AXIS Bank, till now. Local HR Department is refusing to provide Experience certificate.
      Aug 6, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Hi, we regret the inconvenience caused and are open to help you! Please DM us your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        Paresha Sharma
        Jun 22, 2021
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        I have not received my amazon refund till now, is AXIS BANK CHEATING ME
        Aug 10, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 23, 2021
        Axis Bank Customer Care's response
        Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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          mj221
          Jun 21, 2021
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          Address: Asif Ali Branch

          Please find attachment below
          Aug 11, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 23, 2021
          Axis Bank Customer Care's response
          Hi, we request you to contact our DEMAT support team at[protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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            archkenny09
            Jun 21, 2021
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            Credit card

            Address: Undri, Kad nagar, Pune

            Axis Bank — Credit card EMI

            Respected sir
            My self Archana I am an axis Bank customer for last 6 years and I also was using 3 axis Bank credit card Because of the pandemic my financial condition was bad and not able to paid the pending bill.
            But because of daily call and customer care for bill due amount i had arranged the amount and settle all my 3 cards on 31st Mar'21 n 1st week of Apr 21. I have all my receipt...
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            devendra Kandari
            from Agra, Uttar Pradesh
            Jun 20, 2021
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            Address: Dehradun Rajpur Road Branch
            Website: application.axisbank.co.in/webforms/axis-support/index.aspx?cta=axis-support-header&_ga=2.4619121.377661631.1624212354-765568904.1624212354

            A horrible experience with axis bank, their given mail ID at web page is showing error message, customer care is bogus mostly wont respond . So customer should take corporate officials personal e mail ID to raise a complain for banking related issue . What is option left when customer care and they will not respond .

            Grievance portal is design in such a way that you cant raise a service request . Matter need to be inform finance ministry to check the bank system related customer contact and complain related bank services and support .
            Aug 5, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 23, 2021
            Axis Bank Customer Care's response
            Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              Zehra Vasanwala
              Jun 20, 2021
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              I am not aware why the account was debited. Not even being shown in the bank statement
              Axis Bank customer support has been notified about the posted complaint.
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                Shrutika Raut
                Jun 20, 2021
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                Address: Warud

                Respected Authority,

                I have Axis Bank account which was inactive after I left the job in 2019. In the last month I checked account balance which was approx -800.00. I accepted that charge instead of opening new account for using banking services. In this month I can see on 12th June bank has debited 4800.00 as consolidated charge and 875.00 GST. I didn't received any prior communication, any intimation, SMS or email even after deduction. It was like done intentionally for hiding from customer. My only question to Bank is why do they show nominal charge until account doesn't have balance. & suddenly debit the account once money deposited.
                In this situation we are trying to save something for medical emergencies & Bank want to earn easy money.
                I am a housewife not earning anything. How will I recover this loss?
                Kindly help me get my money back.

                Thanks & regards
                Shrutika
                Aug 11, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 21, 2021
                Axis Bank Customer Care's response
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                  Hariom83
                  Jun 19, 2021
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                  Address: B-341 jai vihar phase-2, Najafgarh, Delhi 110043

                  I have received a amount of Rs. 57607/- in my account as a loan of Rs. 163000/-approved by Aruna Asaf ali road, Branch, Delhi and also issue an Insurance of about Rs. 2000/-. I can't understand that how bank issued a loan without any request of customer. I think a cheater gang is running in branch who approved loan for his personal benifits on behalf of documents given to bank employee for any other purpose.

                  Please solve my problem and take action against difaulters involve in such type of rackets in Asaf Ali road branch, Delhi.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Jun 19, 2021
                  Updated by Hariom83
                  Take action on my complainy
                  Verified Support
                  Jun 20, 2021
                  Axis Bank Customer Care's response
                  Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    Rahul6299
                    Jun 19, 2021
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                    Address: Aurangabad

                    This merchant tell me that I double your amount in 1 months but his fraud and block me I mistakely payment 65000 so I lost my money 65k
                    Axis Bank customer support has been notified about the posted complaint.
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                      MD Yadulla
                      Jun 19, 2021
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                      Resolved

                      Address: Sai Nagar, Old hafeezpet, Miyapur

                      Hi,

                      I have a salary account in axis bank. Previous an amount of 500 rs has has been deducted from my account for consolidated charges recently on 12 june 1478+578 amount is deducted from my account is for consolidated charges what the hell is this a bank literally every month facing this kind of issues I just want to close this account and I'm requesting you please refund my amount.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                        shyam4560
                        Jun 18, 2021
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                        I spend over two lakhs annually. But I have been given a limit of only Rs 15, 000 on a credit card. So how can I spend two lakhs annually on such a limit only This means that I only have to pay an annual cost of Rs 500 for a limit of only Rs 15, 000. I have HDFC and ICICI Credit Card with limit of 180, 000 and 70000 but only 15, 000 limit was given by Axis Bank.My credit score is also good and I pay my bills on time. At the current limit I cant even buy a good mobile.I request the bank to increase my limit. So I can use the card properly. Otherwise I have to close the such card.
                        Last 4 Digit of CC 3827
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit... Regards, Team Axis Bank
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                          Krissh Nexus
                          from Powai, Maharashtra
                          Jun 18, 2021
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                          Address: Navi Mumbai Sanpada

                          Today i.e 18th Jun'2021, I have received a text from Axis Bank for a debit of INR 25 towards an adjustment from my Axis FasTag wallet, It is been over a week that I have not stepped out from my house and I do not understand what is this charges for. I tried contacting AxisBank but could not connect with any phone banker.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi, we request you to write and liaise up with etc.[protected]@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                            Devesh Kr Trehan
                            from Ghatampur, Uttar Pradesh
                            Jun 18, 2021
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                            Resolved

                            Hi,

                            I had applied for an Axis Bank Axe Credit Card, for which I received reference number C1-[protected]-C1 on the 15th of June 2021. With a message that the executives will get in touch.

                            However I cant find their customer care Id, the process is so complicated and it doesn't work if you don't have a registered email id, and that in turn requires a bank account with axis.

                            So I who doesn't have or want to open an axis bank account and simply wants to use the credit card facilities cant contact then and their application status page is horrific. It just doesn't work and doesn't freaking use the same header/titles as the details you enter so one you don't know what the error is and two I have a pic of the application reference and yet it says wrong id.

                            It is a tiresome time and energy wasting total harassment of a website that they have setup. Atleast the email id and phone number should be clearly in bold available. 90% of the banks have it.

                            Kindly help.

                            Best Regards,

                            Devesh Kr Trehan
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 20, 2021
                            Axis Bank Customer Care's response
                            Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://www.axisbiconnect.co.in/axisbankloanstatusenquiry/web/retail/getloanaccountnumber.aspx Regards, Team Axis Bank.
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                              konniraviteja
                              Jun 17, 2021
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                              Address: Plot No 32, D, No 7/5/23, Beach Rd, Pandurangapuram, Visakhapatnam, Andhra Pradesh 530003

                              Hi, myself konni raviteja from visakhapatnam andhrapradesh,

                              when i was in need of a bank account, in the year 2018 i came across axis instant account where i can get bank account by submitting aadhar and pancard through axis bank portal, when i gave my address, name, aadhar and pan card details very next minute i got a call from axis bank representative saying that i have to do internet transcaction where i have to pay 3000 rupees to get account details but i refused to pay money that time due to financial problem, and opted for another bank .

                              Later in 2021, i have joined in tech mahindra where i have chosen axis bank salary account, days pass by i came to known that i have an account with my name so the axis bank people said to activate the previous account so that later u can activate ur salary account.

                              I have activated my previous account and started to use for two months.. during this month june of 2021 i have been charged with 7681.33 rupees as consolidated charges..i have reached to the axis bank branch but the representative said that i didnt maintained minimum balance for 3 years so they deducted the amount, but, i never used axis bank earlier because i didnt paid 3000 rupees to use axis bank account in the year 2018, i didnt used netbanking, i didnt used any axis card or upi payments still they blaming me for not using the bank account in 2018, 2019, 2020.

                              im earning just 10000 rupees in which they deducted 7681.33 rupees... please refund my money.
                              Axis Bank customer support has been notified about the posted complaint.
                              Jun 21, 2021
                              Updated by konniraviteja
                              axis bank is number one fraud bank who loots money by charging heavy unnecessary charges upon low wage salary people
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                                kalpeshbarot23
                                Jun 17, 2021
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                                Credit card EMI

                                Address: AXIS BANK LIMITED Corporate Office “Axis House”, 7th Floor, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025

                                Respected sir
                                My self kalpesh BAROT I am axis Bank customer since last five years and I also using axis Bank credit card too. My account number is [protected] and my credit card last 4 digit is 3085 . respected Sir on date 13/06/2021 I have purchased an electronic item with r.s 33990 from patel electronics modasa and I have also invoice too and payment mode selected 12 month EMI . According to EMI PRINCIPAL your bank have to cut...
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                                Anshaggarwal
                                Jun 16, 2021
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                                I have placed the order of wife modem on 4 june 2021 . But due to some issues i have canceled it on 10 june 2021. After cancelation refund was initiated by amazon of rupees 1699 which have to credited in my bank account till 15 june but i have not received till now
                                Refund Refrence number
                                74056631162116108648674
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Cyber Crime Amritsar City
                                  Jun 15, 2021
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                                  A Complaint has been received in this office from Kamaljeet Kaur W/O Manjinder Pal Singh R/O House Number 13 Kanpur Kale Chehhettra Road, Amritsar City. In which complainant stated that an anoymous person fraudulently withdrew an amount of Rs. 1, 13, 999/- from his saving account number [protected] and credit card number [protected] and complainant did not receive any message or mail from bank for detectation of amount .So regarding this fraud kindly tell us that why are you not send the message to the complainant when his amount is detected from his account and provide us the transaction inflow and out flow information on this mail [protected]@punjabpolice.gov.in
                                  Axis Bank customer support has been notified about the posted complaint.
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