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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 103

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Shrutika Raut
Jun 20, 2021
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Address: Warud

Respected Authority,

I have Axis Bank account which was inactive after I left the job in 2019. In the last month I checked account balance which was approx -800.00. I accepted that charge instead of opening new account for using banking services. In this month I can see on 12th June bank has debited 4800.00 as consolidated charge and 875.00 GST. I didn't received any prior communication, any intimation, SMS or email even after deduction. It was like done intentionally for hiding from customer. My only question to Bank is why do they show nominal charge until account doesn't have balance. & suddenly debit the account once money deposited.
In this situation we are trying to save something for medical emergencies & Bank want to earn easy money.
I am a housewife not earning anything. How will I recover this loss?
Kindly help me get my money back.

Thanks & regards
Shrutika
+3 photos
Aug 11, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2021
Axis Bank Customer Care's response
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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    Hariom83
    Jun 19, 2021
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    Address: B-341 jai vihar phase-2, Najafgarh, Delhi 110043

    I have received a amount of Rs. 57607/- in my account as a loan of Rs. 163000/-approved by Aruna Asaf ali road, Branch, Delhi and also issue an Insurance of about Rs. 2000/-. I can't understand that how bank issued a loan without any request of customer. I think a cheater gang is running in branch who approved loan for his personal benifits on behalf of documents given to bank employee for any other purpose.

    Please solve my problem and take action against difaulters involve in such type of rackets in Asaf Ali road branch, Delhi.
    Aug 13, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Jun 19, 2021
    Updated by Hariom83
    Take action on my complainy
    Verified Support
    Jun 20, 2021
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      Rahul6299
      Jun 19, 2021
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      Address: Aurangabad

      This merchant tell me that I double your amount in 1 months but his fraud and block me I mistakely payment 65000 so I lost my money 65k
      Axis Bank customer support has been notified about the posted complaint.
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        MD Yadulla
        Jun 19, 2021
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        Address: Sai Nagar, Old hafeezpet, Miyapur

        Hi,

        I have a salary account in axis bank. Previous an amount of 500 rs has has been deducted from my account for consolidated charges recently on 12 june 1478+578 amount is deducted from my account is for consolidated charges what the hell is this a bank literally every month facing this kind of issues I just want to close this account and I'm requesting you please refund my amount.
        Aug 6, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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          shyam4560
          Jun 18, 2021
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          I spend over two lakhs annually. But I have been given a limit of only Rs 15, 000 on a credit card. So how can I spend two lakhs annually on such a limit only This means that I only have to pay an annual cost of Rs 500 for a limit of only Rs 15, 000. I have HDFC and ICICI Credit Card with limit of 180, 000 and 70000 but only 15, 000 limit was given by Axis Bank.My credit score is also good and I pay my bills on time. At the current limit I cant even buy a good mobile.I request the bank to increase my limit. So I can use the card properly. Otherwise I have to close the such card.
          Last 4 Digit of CC 3827
          Aug 6, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit... Regards, Team Axis Bank
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            K
            Krissh Nexus
            from Powai, Maharashtra
            Jun 18, 2021
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            Address: Navi Mumbai Sanpada

            Today i.e 18th Jun'2021, I have received a text from Axis Bank for a debit of INR 25 towards an adjustment from my Axis FasTag wallet, It is been over a week that I have not stepped out from my house and I do not understand what is this charges for. I tried contacting AxisBank but could not connect with any phone banker.
            Aug 6, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Hi, we request you to write and liaise up with etc.[protected]@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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              Devesh Kr Trehan
              from Ghatampur, Uttar Pradesh
              Jun 18, 2021
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              Hi,

              I had applied for an Axis Bank Axe Credit Card, for which I received reference number C1-[protected]-C1 on the 15th of June 2021. With a message that the executives will get in touch.

              However I cant find their customer care Id, the process is so complicated and it doesn't work if you don't have a registered email id, and that in turn requires a bank account with axis.

              So I who doesn't have or want to open an axis bank account and simply wants to use the credit card facilities cant contact then and their application status page is horrific. It just doesn't work and doesn't freaking use the same header/titles as the details you enter so one you don't know what the error is and two I have a pic of the application reference and yet it says wrong id.

              It is a tiresome time and energy wasting total harassment of a website that they have setup. Atleast the email id and phone number should be clearly in bold available. 90% of the banks have it.

              Kindly help.

              Best Regards,

              Devesh Kr Trehan
              Aug 7, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 20, 2021
              Axis Bank Customer Care's response
              Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://www.axisbiconnect.co.in/axisbankloanstatusenquiry/web/retail/getloanaccountnumber.aspx Regards, Team Axis Bank.
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                konniraviteja
                Jun 17, 2021
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                Address: Plot No 32, D, No 7/5/23, Beach Rd, Pandurangapuram, Visakhapatnam, Andhra Pradesh 530003

                Hi, myself konni raviteja from visakhapatnam andhrapradesh,

                when i was in need of a bank account, in the year 2018 i came across axis instant account where i can get bank account by submitting aadhar and pancard through axis bank portal, when i gave my address, name, aadhar and pan card details very next minute i got a call from axis bank representative saying that i have to do internet transcaction where i have to pay 3000 rupees to get account details but i refused to pay money that time due to financial problem, and opted for another bank .

                Later in 2021, i have joined in tech mahindra where i have chosen axis bank salary account, days pass by i came to known that i have an account with my name so the axis bank people said to activate the previous account so that later u can activate ur salary account.

                I have activated my previous account and started to use for two months.. during this month june of 2021 i have been charged with 7681.33 rupees as consolidated charges..i have reached to the axis bank branch but the representative said that i didnt maintained minimum balance for 3 years so they deducted the amount, but, i never used axis bank earlier because i didnt paid 3000 rupees to use axis bank account in the year 2018, i didnt used netbanking, i didnt used any axis card or upi payments still they blaming me for not using the bank account in 2018, 2019, 2020.

                im earning just 10000 rupees in which they deducted 7681.33 rupees... please refund my money.
                +1 photos
                Axis Bank customer support has been notified about the posted complaint.
                Jun 21, 2021
                Updated by konniraviteja
                axis bank is number one fraud bank who loots money by charging heavy unnecessary charges upon low wage salary people
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                  K
                  kalpeshbarot23
                  Jun 17, 2021
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                  Credit card EMI

                  Address: AXIS BANK LIMITED Corporate Office “Axis House”, 7th Floor, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025

                  Respected sir
                  My self kalpesh BAROT I am axis Bank customer since last five years and I also using axis Bank credit card too. My account number is [protected] and my credit card last 4 digit is 3085 . respected Sir on date 13/06/2021 I have purchased an electronic item with r.s 33990 from patel electronics modasa and I have also invoice too and payment mode selected 12 month EMI . According to EMI PRINCIPAL your bank have to cut...
                  +5 photos
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                  Anshaggarwal
                  Jun 16, 2021
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                  I have placed the order of wife modem on 4 june 2021 . But due to some issues i have canceled it on 10 june 2021. After cancelation refund was initiated by amazon of rupees 1699 which have to credited in my bank account till 15 june but i have not received till now
                  Refund Refrence number
                  74056631162116108648674
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                    Cyber Crime Amritsar City
                    Jun 15, 2021
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                    A Complaint has been received in this office from Kamaljeet Kaur W/O Manjinder Pal Singh R/O House Number 13 Kanpur Kale Chehhettra Road, Amritsar City. In which complainant stated that an anoymous person fraudulently withdrew an amount of Rs. 1, 13, 999/- from his saving account number [protected] and credit card number [protected] and complainant did not receive any message or mail from bank for detectation of amount .So regarding this fraud kindly tell us that why are you not send the message to the complainant when his amount is detected from his account and provide us the transaction inflow and out flow information on this mail [protected]@punjabpolice.gov.in
                    +4 photos
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                      sauvik.ghosh
                      Jun 15, 2021
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                      Address: Kolkata

                      I hold a salary account with axis bank. i was in real shock to see Rs 3600/- being deducted as consolidated charges on my account. if this was applicable the same should have been deducted last quarter also. no proper response from Customer service on this. how Do i recover this?
                      Axis Bank customer support has been notified about the posted complaint.
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                        Velaaa
                        Jun 15, 2021
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                        Address: KK nagar chennai

                        I was forced to buy insta debit card from the AXIS bank branch kk nagar chennai though my previous card expired and due to covid restriction AXIS call center executive asked me to get from nearest branch with free of cost as it is replacement of my old card. but the kk nagar branch manage and staff acted greed get me money for that. after that till today that insta card doesnt work properly getting error while using on ATM . Again written compaint raised but the staff lost my letter and raised again till today no response from them . every time i visit the branch the employees pretend to dont know me .
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          Vishwa Vantagudi
                          Jun 15, 2021
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                          I have a 5-year loan with you guys and June 5th was the last EMI. Like in the past (5 years), I did maintain s sufficient balance in my account from May 27, 2021. However, I have been getting charged consolidated charges every now and then without any actual reason.
                          On May 27, 2021, I transferred 3225rs to my savings account and till June 5, 2021 the EMI was not deducted and suddenly on June 12, 2021, I noticed 2 new charges, 235rs & 1466rs.
                          I am still not aware of what happened to 3225rs balance in my account and currently it is showing negative balance of 1466.32rs. Also, the EMI for June 5, 2021 was around 2250rs but now it is showing as 3149rs.
                          I have been getting calls from your COLLECTION TEAM and I did explain all this to more than 10 people and every time they assured me that it will be taken care, but nobody bothered to resolve the issue.
                          I tried calling your CUSTOMER SERVICE team, I do not have my DEBIT CARD and I chose CUSTOMER ID option and every time they tell me that my account is not authorized even though I am ready to authenticate it.
                          Due to COVID reasons and health issues of my family members, I am unable to visit our banks to resolve this, hence, writing an email thinking that someone from AXIS BANK will help me in this.
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                            nagendra somanapalli
                            Jun 15, 2021
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                            Hi,
                            I have saving account in axis bank & when i checked my balance they have deducted 525rs include GST 99 every month from my account written as Consolidated Charges.plz help me to get my money back, If not, I want to close my bank account as early as possible, i can't bare these type of charges i am a daily labour. deducting money from innocent peoples without telling peoples worst thing i hate it.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                              Chinmaya Rout
                              Jun 14, 2021
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                              Address: Axis bank, at-sanandapasi, gondia, district-dhenkanal. Pin-759016, odisha

                              Sir i am chinmaya Rout, open a account in axis bank at sanandapasi axis bank, gondia, dhenkanal, odisha, 759016, my account balance was 45000 in 12/06/2021, but in13/06/2021 350 rupee+63 rupees GST will deducted from my account, SO i request to refund my deducted money, please help me,
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                                Aksh jomey
                                Jun 14, 2021
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                                I had done transaction from my account(axis bank) to my mothers account as it was a lockdown, I did online transaction I, e on 22nd may, money was deducted from my account never credited to my mother I wrote mails from customer service to nodal officer to everyone, called to their relationship managers, everyone will give nonsense never gave solution to my problem it is impossible to get them answer your phone, for every mail comes automated response from 20days, I tried everything please help ms
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Preetam Roy
                                  Jun 14, 2021
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                                  I received a message that 59 rupees were debited from my account for Sign verf chrgs. I do not think that I have authorized any request of this sort. Can you look into this.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Smruti Prakash Sethy
                                    Jun 14, 2021
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                                    Address: Samatrapur , Bhubaneswar

                                    Rs 1185 is debited from my Axis Bank canor business current account . The reason stated is consolidated for previous month . They have already deducted in the name of consolidated amount charged frequently without proper justified reason. They don't have any price break up also . Please resolve asap .

                                    Date : 14.06.2021
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                                      Divva
                                      Jun 14, 2021
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                                      3 items that I ordered and payment was done but then I canceled the order and the refund for the amount I paid for the product was initiated by nykaa but not credited to my account by my bank
                                      reference no for item 1:[protected]
                                      reference no for item 2:[protected]
                                      reference no for item 3:[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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