Axis Bank Complaints & Reviews

I clear all my dues on my credit cards but in CIBIL it showing written off, IF ANY DUES I WILL CLEAR PLEASE PROVIDE THE DETAILS AND CLEAR STATUS IN CIBIL .MY CLOSED CARD NOS: [protected], [protected], in noc also they written written off but dues is nill, i wrote mails from six moths to customerxar of axis bank there is no responce.please help me with cibil clearance .thanking you

When I am trying to register for the first time the customer ID is showing as Invalid user credentials. When I connected to customer service they are saying that need to connect with banking team. when they connecting to banking team again the call is going to the same credit card team.

I did take a loan from Axis bank credit card, where did paid the remaining amount earlier than paying all the installments.

When I paid for the full amount(11th Aug) they haven't said that there will be over-limit charges on paying the full loan at one go. so I have called their customer care and they said that over-limit charges will be reverted back to the credit card within 3 working days on the first call.

After three working days, I have called they said that It does 10 working days, not 3 working days.

I called after 10 working days again on 24th August so they said that they have raised a request to revert back over-limit charges(Rs. 2017.61) and it will take another 2 working days. but it didn't till today(27/08/2021). Then Just before 5 Minutes, I have got the text that the issue has been resolved. But I haven't been credited with over-limit charges.

I am requesting you to you please look into this matter.

Loan amount was 150000rs

I had made one transaction of amount rs 400/-via gpay on 25/07/2021 to Flipkart. The money got deducted from my account successfully. My bank kotak has shared the rrn/transaction number, Flipkart bank account number in which the money got credited and their ifsc code. I have shared the received information to Flipkart but still they are saying that they have not received the money.

Kotak customer care has shared the below details with me.

The given account number is suspense/secret account of axis bank. Axis bank is neither passing the money to the beneficiary (Flipkart) nor refunding back to the customer (Me).

I had made one transaction of amount rs 400/- via gpay on 25th July, 2021 to Flipkart. The money got deducted from my account successfully. My bank kotak has shared the rrn/transaction number, Flipkart bank account number in which the money got credited and their ifsc code. I have shared the received information to Flipkart but still they are saying that they have not received the money.

Kotak customer care has shared the below details with me :

The given account number is suspense/secret account of axis bank. Axis bank is neither passing the money to the beneficiary (Flipkart) nor refunding back to the customer (Me).

My account was closed with message BRN-TO ACCT CLOSED IN FULL AND FINAL SET. And yhe balance show is zero. Please help immediately, I need my money as soon as possible.

I have returned product on 08/08/2021 and the price of order is 1498 and this is order id :[protected] and the date of initiation is[protected]still my refund has been not credited and this is the reference number:-088406

In the year 2012 I joined the co. And they opened salary account # [protected] with Axis bank but not a single salary credited as co wrap up within a week. After few years I have joined another co. And they also opened salary account with Axis bank # [protected] which I am still operating. Until last year I came to know about the previous account for which they charged amount form my existing account without my knowledge. When I called customer service than I come to know that I have one salary account which was opened in the year 2012 which convert to saving account and charges deducted for not maintaining min balance which is now showing negative balance ₹1815.71 and they lien this amount from my existing salary account. My concerns is no correspondence no call from bank in regards to the previous account in 8 years until it came to picture last year. However I am holding active salary account with them from 2014 or 2015 than why I haven't notified earlier in order to settle the dues and they realised after 9 years that is really weird. Please help me!!!

Hi,

I have returned an item that i purchased online from Myntra. They have processed the refund and was said that refund will be reflected in account
Within 7-10 days. It's been more than 15 days, still amount is not credited to my Axis account.
Please refer the screenshot attached for more information.

I would like to know on the status of the refund amount and when it will
Get credited to my account.

Thanks in advance,

Divya

Dear bank
I have cleared all the dues and oustandings but still bank didn't provide me the noc of my credit card.kindly help me to provide the same asap
Details are given below
CC no [protected]
CC no [protected]
Name Ajay singh
Contact no [protected]
Mail ID. [protected]@gmail.com

I had ordered LOOKNBOOK ART Navy Blue Ready to Wear Lehenga & Choli with Dupatta on 27th March, 2021 and the price of the product was ₹4069.00 and the Order ID is # 1168738 [protected]. I had returned the product and 7th April, 2021 was the date of refund initiation. I still haven't received my refund yet. The refund reference number is : 30005110861086215967668

Following transaction details had been attached. Can you please let me know weather the amount was credited to OYO Or not.

Amount has been deducted from my account and havent reached to them according to them

Please help

Hi my name is Sunita Saha. Axis bank has informed me that my consolidated charges applied is -6327 rupees which was showing as negative balance on 28th July 2021, I transferred rupees 7020 and it got auto debited from my account and I got an email from Axis bank that my available balance is 693.03 after paying the consolidated charges later I transferred more funds to my axis account and it was working fine until 22nd aug 2021 an amount of rupees 14375.65 got auto debited without any prior notice and when I called bank they are saying consolidated charges, you can’t withdraw such a huge amount without my permission.

Your mobile number is not updated with us for online transactions axis bank, even though it is registered. Everything like Gpay, Phonepay, works fine but the moment I go for international banking, the message pops up.

I have been receiving all sorts of messages as my mobile number is registered. I even face issues while logging through the customer-id on the axis website. The same message pops "your mobile number is not updated with us for online transactions axis bank" .

Bank debit arong 550 charges need clarification
[protected]

Axis bank is displaying the following numbers as credit card customer care: [protected]/[protected]. Both numbers are not working. If something goes wrong with my card, I can not get any help from Axis Bank unless I visit a branch. This is definitely not acceptable

I have negative balance as I didn't used the account in 1 year, I gave bank account closure form in Byculla Branch - Axis Bank where I have my account. They are saying clear negative balance & then close the account.
By mistake some people are depositing money in this account & they are deducting amount continosuly & still balance showing negative.

Bank: Axis Bank
Name: Vishnumurti Bral
A/C No: [protected] (Savings Account)
Branch: Byculla

I got debited with 1699 /- without prior notice on Aug 03 2021. And the reason behind complaint is that we closed the account 3 to 4 months back by paying all formalities and dues. But still deducting amount in the name of protection policy is not legal. So please consider above information to resolve the issue and refund my amount.

Why are you deduct my 3000 amount without any updates . You did not updated us for this at the time of account opening. I want to return my money back . Otherwise sue you .

Recently I got a credit card but every time I do an online transaction it shows "Your mobile number is not updated with us for online transaction".

Have talked multiple times to customer executive and each one of them said that your number is registered. Even then it is throwing this error.
Been fed up with this and talking to customer executive who charge heavy amount on call.
Will cancel the credit card if this is not resolved now.