Axis Bank Complaints & Reviews

I hold a salary account with axis bank. i was in real shock to see Rs 3600/- being deducted as consolidated charges on my account. if this was applicable the same should have been deducted last quarter also. no proper response from Customer service on this. how Do i recover this?

I was forced to buy insta debit card from the AXIS bank branch kk nagar chennai though my previous card expired and due to covid restriction AXIS call center executive asked me to get from nearest branch with free of cost as it is replacement of my old card. but the kk nagar branch manage and staff acted greed get me money for that. after that till today that insta card doesnt work properly getting error while using on ATM . Again written compaint raised but the staff lost my letter and raised again till today no response from them . every time i visit the branch the employees pretend to dont know me .

I have a 5-year loan with you guys and June 5th was the last EMI. Like in the past (5 years), I did maintain s sufficient balance in my account from May 27, 2021. However, I have been getting charged consolidated charges every now and then without any actual reason.
On May 27, 2021, I transferred 3225rs to my savings account and till June 5, 2021 the EMI was not deducted and suddenly on June 12, 2021, I noticed 2 new charges, 235rs & 1466rs.
I am still not aware of what happened to 3225rs balance in my account and currently it is showing negative balance of 1466.32rs. Also, the EMI for June 5, 2021 was around 2250rs but now it is showing as 3149rs.
I have been getting calls from your COLLECTION TEAM and I did explain all this to more than 10 people and every time they assured me that it will be taken care, but nobody bothered to resolve the issue.
I tried calling your CUSTOMER SERVICE team, I do not have my DEBIT CARD and I chose CUSTOMER ID option and every time they tell me that my account is not authorized even though I am ready to authenticate it.
Due to COVID reasons and health issues of my family members, I am unable to visit our banks to resolve this, hence, writing an email thinking that someone from AXIS BANK will help me in this.

Hi,
I have saving account in axis bank & when i checked my balance they have deducted 525rs include GST 99 every month from my account written as Consolidated Charges.plz help me to get my money back, If not, I want to close my bank account as early as possible, i can't bare these type of charges i am a daily labour. deducting money from innocent peoples without telling peoples worst thing i hate it.

Sir i am chinmaya Rout, open a account in axis bank at sanandapasi axis bank, gondia, dhenkanal, odisha, 759016, my account balance was 45000 in 12/06/2021, but in13/06/2021 350 rupee+63 rupees GST will deducted from my account, SO i request to refund my deducted money, please help me,

I had done transaction from my account(axis bank) to my mothers account as it was a lockdown, I did online transaction I, e on 22nd may, money was deducted from my account never credited to my mother I wrote mails from customer service to nodal officer to everyone, called to their relationship managers, everyone will give nonsense never gave solution to my problem it is impossible to get them answer your phone, for every mail comes automated response from 20days, I tried everything please help ms

I received a message that 59 rupees were debited from my account for Sign verf chrgs. I do not think that I have authorized any request of this sort. Can you look into this.

Rs 1185 is debited from my Axis Bank canor business current account . The reason stated is consolidated for previous month . They have already deducted in the name of consolidated amount charged frequently without proper justified reason. They don't have any price break up also . Please resolve asap .

Date : 14.06.2021

3 items that I ordered and payment was done but then I canceled the order and the refund for the amount I paid for the product was initiated by nykaa but not credited to my account by my bank
reference no for item 1:[protected]
reference no for item 2:[protected]
reference no for item 3:[protected]

Sir i mir mazhar ali s/o mir hussain ali, residence of yakutpura gachi chabutra, hno 22-4-674 hyd ts 500023, sir i have opened a current account in axis bank since past two months they deducted 15000 from my account as consliated charges, when i reached the home branch they told me about trasanction deposits of non home branches n made excuses and when i said them to close my account they just said they cant close my account i have to wait for one year sir this is a clear bank mafia here in hyderbad we are loosing our hard own money like emis i request you to please accept my complaint and refund my money

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account
A deduction of rs 235.88 (Brn-pymt-card-) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.

Sir, I am chinmaya Rout open a account in axis bank last 23 may 2021, at- sanandapasi axis bank, gondia, district-dhenkanal, pin-759016, Odisha, my account balance is 45000 today, today 350rupees and 63 rupees GST Will be deducted from my account, I will request to refund deducted money to my bank account, my account number-[protected].

They called and offered job in nearer to my place and asked me to pay 10 rupees through online they gave me a link and through that link at first my payment got failed in many times and they took all my amount nearly 1500 through the account plz do something to refund my amount plz help me.

Dear All,

This is to inform that I am putting case on above subject, I have paid the amt wht ever statement is given.In which one of the customer care person called and she(Shruthi) said Before paying total amt you can covert EMI, I have not agreed, But she(Shruthi ) employed in axis bank customer care loan departement, forced and make me into critical situation, and she told there are no charges applied on it again U can cancel, and pay the amt, I have not agreed. you want i can give my also gave her personal mobile([protected]) and hoven to me and there will not be Any charges, you can convert into EMI, But she (Shruthi) made all wrong caluculations EMI, which are not actual bill generated, She made unbilled some EMI, and actual bill EMI.now they have charge.
Please take immediate action, which I can give Any information about this issues

Thanks and Regards,

Venugopal
[protected]

I am using the axis bank fast tag from last two years, but all off a sudden the unable to recharge the account .When contacted to customer care every time the are asking different requirement.Asking kyc detials even it is updated in portal.very poor service ...

Hi,

My axis account as a salary account when i was working as a intern in a company for 3 months in 2018 and after that i have not used this bank account for more than 3 years and i had lost my atm and passbook also

Recently in June i activated the same account after contacting their consumer care and only due which was there was -1, 777/- and i paid that and put my savings of 30, 000/- to the account, yesterday bank has debited 9, 000 Rps under consolidated charges. And charged shows that for those inactive years per month 600 has been charged and converted to savings account

Now i dint have any communication in this abt the MAB but is been debited, as a middle class family i can't afford to lose this. Please help me getting the refund.

Thanks

Unjustificable deduction of rs 911 and 173 from my ac [protected]

My self Rajeev Kumar wadhwa please resolve my issue that axis bank has debited my hard money as my account was in minimum balance.

Axis bank is fooling its customer by not mentioning the additional charges even after continuously asking for the same.

A deduction of Rs 4179 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

Dear sir, I went to open a Axis bank account, but an employee took my documents, took Rs 7000 from me, and my account was not opened. Now the bank employee is not returning my money and is calling me to the bank every day.