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Axis Bank Complaints & Reviews

www.axisbank.com

2.6

Updated: Dec 8, 2025

Complaints 13002

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6561

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6441

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Address: h no 22 -4-674 yakutpura gachi chabutra hyderabad ts

Sir i mir mazhar ali s/o mir hussain ali, residence of yakutpura gachi chabutra, hno 22-4-674 hyd ts 500023, sir i have opened a current account in axis bank since past two months they deducted 15000 from my account as consliated charges, when i reached the home branch they told me about trasanction deposits of non home branches n made excuses and when i said them to close my account they just said they cant close my account i have to wait for one year sir this is a clear bank mafia here in hyderbad we are loosing our hard own money like emis i request you to please accept my complaint and refund my money

Aug 6, 2021

Complaint marked as Resolved

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 15, 2021

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct...⇄ . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

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Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account
A deduction of rs 235.88 (Brn-pymt-card-) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.

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Address: At/po-laulai, ps-nihalprasad, district-dhenkanal, pin-759016, odisha

Sir, I am chinmaya Rout open a account in axis bank last 23 may 2021, at- sanandapasi axis bank, gondia, district-dhenkanal, pin-759016, Odisha, my account balance is 45000 today, today 350rupees and 63 rupees GST Will be deducted from my account, I will request to refund deducted money to my bank account, my account number-[protected].

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Jun 13, 2021

Updated by Chinmaya Rout Plz solve my account problem

Jun 14, 2021

Updated by Chinmaya Rout Please solve my axis bank consolidated charge prblm

Jun 19, 2021

Updated by Chinmaya Rout Plz solve my problem

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Address: Punjab is the caller location

They called and offered job in nearer to my place and asked me to pay 10 rupees through online they gave me a link and through that link at first my payment got failed in many times and they took all my amount nearly 1500 through the account plz do something to refund my amount plz help me.

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Address: Flat no 108,manikalyan appartment,Asrao nagar,hyderabad,500062

Website: www.axisbank.support

Dear All,

This is to inform that I am putting case on above subject, I have paid the amt wht ever statement is given.In which one of the customer care person called and she(Shruthi) said Before paying total amt you can covert EMI, I have not agreed, But she(Shruthi ) employed in axis bank customer care loan departement, forced and make me into critical situation, and she told there are no charges applied on it again U can cancel, and pay the amt, I have not agreed. you want i can give my also gave her personal mobile([protected]) and hoven to me and there will not be Any charges, you can convert into EMI, But she (Shruthi) made all wrong caluculations EMI, which are not actual bill generated, She made unbilled some EMI, and actual bill EMI.now they have charge.
Please take immediate action, which I can give Any information about this issues

Thanks and Regards,

Venugopal
[protected]

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I am using the axis bank fast tag from last two years, but all off a sudden the unable to recharge the account .When contacted to customer care every time the are asking different requirement.Asking kyc detials even it is updated in portal.very poor service ...

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Hi,

My axis account as a salary account when i was working as a intern in a company for 3 months in 2018 and after that i have not used this bank account for more than 3 years and i had lost my atm and passbook also

Recently in June i activated the same account after contacting their consumer care and only due which was there was -1, 777/- and i paid that and put my savings of 30, 000/- to the account, yesterday bank has debited 9, 000 Rps under consolidated charges. And charged shows that for those inactive years per month 600 has been charged and converted to savings account

Now i dint have any communication in this abt the MAB but is been debited, as a middle class family i can't afford to lose this. Please help me getting the refund.

Thanks

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Address: Kanjirappally

Unjustificable deduction of rs 911 and 173 from my ac [protected]

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Jun 13, 2021

Updated by Tijo George Erurickal unjustificable deduction of rs 911 and 173 from my ac [protected]

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Address: House no 641, sector 9A

My self Rajeev Kumar wadhwa please resolve my issue that axis bank has debited my hard money as my account was in minimum balance.

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 15, 2021

Verified Support

Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Axis bank is fooling its customer by not mentioning the additional charges even after continuously asking for the same.

A deduction of Rs 4179 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

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Address: Shirpur

Dear sir, I went to open a Axis bank account, but an employee took my documents, took Rs 7000 from me, and my account was not opened. Now the bank employee is not returning my money and is calling me to the bank every day.

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 13, 2021

Verified Support

Hi, we regret the inconvenience caused and are open to help you! Please DM us your contact number along with branch details and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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My name is pradeep budhwar and i have a salary account in axis bank huda complex branch rohtak by same name. On axis bank mobile app i have chosen a option of block and replace debit card. There it was showing that there is a fees of rs 200 of replacing the card. But after some days rs 1770 was deducted from my account without my consent. Nor i have received a debit card. I am very much annoyed with this unauthorized transaction. Refund the requisite amount to my account and issue a debit card to me through my bank branch

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 15, 2021

Verified Support

Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank

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Address: saroor nagar

10, 126 rupees were deducted from my axis bank savings account unneccesarily as consolidated charges please refund my amount into my bank account other wise i will take a strict legal action with my advocate

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From Axis Bank Credit Card, i spent 1750 rupees and pay all my dues before the last date. but continuously they are deducting amount from my account. total 8700 rupees they have deducted from my account for no reason. i talk to customer care but no response from there. i am really afraid that how can they do this and in future when they want they can do the same. strict action should take against them.

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I am a librarian.My mother gave me 2010 rupees. What Axis Bank took the money as consolidation charges 1703.39 and gst 306.61 rupees. Now my account balance is zero can I get a refund of consolidation charges please
My account number is [protected] and IFSC code is UTIB0000438

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 12, 2021

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct...⇄ . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

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My account no is [protected]
IFSC code - UTIB0000803
My registered mobile number is [protected].

Rs.3114 has benn deducted from my account today & Rs.560 was also deducted for GST.

I am traveling right know.i am from medical equipment.
What I have to do !?
Facing real harsh trouble..!?

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Address: No 53, Madhusudan Banerjee Rd, Shibachal, Nimta, Kolkata, West Bengal 700049

Near about 2 months earlier i had mate with a person basically a sales agent of axis bank and paid him 4000 rupees through gpay at that time he claims it will be open within 72hours but now its been 2months but the account still is not active I have received an insta kit which contains passbook account number and a debit card. Daily i called that agent to know about the status of my account he says it will be open shortly because of some issue. So it will be very helpfull to me if you take serious steps against this.
Branch Name - Axis Bank Nimta
Agent Name - Bapi Mondal

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 12, 2021

Verified Support

Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Baranilpur basak para.burdwan,west bengal,pin-713103

Same thing happened to me..I also sent 221 rupees to their account.. After 2 days someone called me and told I've to pay 1900/- and 6500/-rupees and that amount will be refunded to my salary account.. This made me doubt so I didn't pay .. After that they send me a Job confirmation letter which was totally fake..

[protected] (Rahul Barman)
[protected]
[protected] (joy)
[protected]

[protected](Sajal Sarkar)
[protected](partha majhi)
[protected](atanu mukherjee)

+[protected]
[protected]

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Address: Baranilpur basak para burdwan

Same thing happened to me..I also sent 221 rupees to their account.. After 2 days someone called me and told I've to pay 1900/- and 6500/-rupees and that amount will be refunded to my salary account.. This made me doubt so I didn't pay .. After that they send me a Job confirmation letter which was totally fake..

[protected] (Rahul Barman)
[protected]
[protected] (joy)
[protected]

[protected](Sajal Sarkar)
[protected](partha majhi)
[protected](atanu mukherjee)

+[protected]
[protected]

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Address: B76, Bank ColonyMahesh Nagar extn. , Jaipur

I have a salary account from last 5 years. And from last six month. Axis Bank charged on the name of consolidation charges 20000 rs. And they deducted this amount with informing me. I complain to branch manager of Jaipur main branch but he was not do any this for that. Please help me out for the same.
Saurabh Sharma
[protected]

Aug 9, 2021

Complaint marked as Resolved

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 11, 2021

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct...⇄ . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

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