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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Address: Flat no.19, g bdg swamisamarthnager bhosari pune.26

Dear sir,
I Had paid credit card payment on 4.6.2021
but up to till now .may credit card transaction
payment not received. I am sending screen shot
of my payment . Please clear may payment as early
possible.My Transaction id[protected] Rs -2761.76
and[protected]RS -5307.07.

Thanks& Regards,
Mr. Sanjay Vitthal Utagikar
Axis Bank customer support has been notified about the posted complaint.
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    Sandeep5996
    Jun 7, 2021
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    Address: Good Luck Hotel, Gulbarga (Kalaburgi)

    Hi

    The bank is fooling its customer by not mentioning the additional charges even after continuously asking for the same.

    A deduction of Rs 4179 (Brn-pymt-card-[protected]) is done from my account([protected]) without prior information and there is no intimation of this deduction as well.
    Axis Bank customer support has been notified about the posted complaint.
    Jun 12, 2021
    Updated by Sandeep5996
    I am still dint get any response from Axis Bank support.
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      Address: Flat no.19, g bdg swamisamarthnager bhosari pune.26

      I Had paid credit card payment on 4.6.2021
      but up to till now .may credit card transaction
      payment not received. I am sending screen shot
      of my payment . Please clear may payment as early
      possible.
      Axis Bank customer support has been notified about the posted complaint.
      I Had paid credit card payment on 4.6.2021
      but up to till now .may credit card transaction
      payment not received. I am sending screen shot
      of my payment . Please clear may payment as early
      possible.
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        sujeetk048
        Jun 7, 2021
        Resolved
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        Resolved

        Address: sec- 14 Gurgaon haryana 122015

        The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

        The bank has also deducted the money from my saving account linked with my credit card statement that the bill is not paid even though the bill was paid well in advance before the due date.

        A deduction of Rs.1206.12 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

        I've paid all bills and charges before or on time always. Still, such deductions are being done.
        Jun 7, 2021
        Complaint marked as Resolved 
        Finally, we have received payment on my Credit card.
        Axis Bank customer support has been notified about the posted complaint.
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          nili1
          Jun 7, 2021
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          Dear sir/madam
          I have opened my axis asap savings account on 30th may 2021 online and received costumer id & account number with virtual Visa card as well. When i have tried to activate internet banking through costumer id & Visa card number then it says that invalid credentials. Kindly help me activate my account.
          Axis Bank customer support has been notified about the posted complaint.
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            Rachnaramya
            Jun 7, 2021
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            Address: Bangalore

            Dear Professional courier team,

            This is to inform you that we have dispatch one courier on dated 17.04.2021 via AWB no:BLR[protected]. The address was mentioned over envelope was of Muzaffarpur district( BIHAR) however its has been booked for Bhagalpur district (Bihar).
            When i contacted the professional courier Bangalore they ask me to contact Bhagalpur (Bihar ) courier person and this all is happening from last one month and I am not getting any reply. Is it my duty to call concern place or courier personal duty to booked it correctly?????
            From Last one month i am not getting any reply or any movement for delivering the courier.I have contacted to mob no:[protected] and that employee is responding rudly.

            The consignment to be reached urgently hence intervein in this matter else i have to take hard step against this, and i will complain in proper forum.
            Consignee address
            Rekha Kumari
            W/0 Ashok kumar singh
            Principal Raj narayan singh college
            Balughat
            District: Muzaffarpur
            State: bihar
            Pin: 842001
            Contact no: [protected]/[protected]
            Axis Bank customer support has been notified about the posted complaint.
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              Rizwan_k
              Jun 6, 2021
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              Address: Karnataka bellery 583101

              Dear axis bank team,

              I paid on amazon using my axis bank debit card on date 22/05/2021 with an amount of inr 72990/-. Later this order was cancelled and amazon has generated a refund for this amount with refund reference no(RRN) 022311 on[protected]. However, i have not received the refund from your end yet. Request you to please see in this matter as soon as possible it's emergency case
              Axis Bank customer support has been notified about the posted complaint.
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                Arunima Bhattacharya
                Jun 6, 2021
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                Mu card was blocked 6 days ago and after that I had called to know how it can be resolved. I was told that an Axis Bank agent has MISTAKENLY blocked my card and that it will be fixed in 3 working days. I kept waiting and calling for updates. Each time I was given a new date and time of resolution but nothing happened. I have spoken to multiple people after calling the Complaint Redressal Desk but in vain. I am tired and exhausted yet nothing has been done to resolve my issue. I am unable to make any online transaction or use my UPI id. It is frustrating and annoying to see that the customer service has nothing to offer. And no other number provided by the bank seem to work
                Axis Bank customer support has been notified about the posted complaint.
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                  Akash13579
                  Jun 5, 2021
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                  Resolved

                  Hi, I applied for Flipkart Credit Card on 29/05/2021 and same is approved on 31/05/2021. Even got SMS with Ref No 10990967 from AXIS bank on 01/06/2021 that I will receive dispatch details after 48 hours but today 05/06/2021, I did not receive the card or dispatch details yet.
                  Jun 6, 2021
                  Complaint marked as Resolved 
                  Received. Thanks
                  Axis Bank customer support has been notified about the posted complaint.
                  Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    amit2.chandravanshi
                    Jun 5, 2021
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                    Address: 1667, LAXMAN VIHAR GALI NO 8 GURGAON

                    Dear sir,

                    i have to purchse a mobile redmi note 10 pro form amazon under excange policy on dated 14 may 2021, that time some issue in the phone so i have to return that product to amazon, after return amazon refund 5500 rs excange value in my amazon pay wallet and rest 13499/- refund initiate to orginal payment method, as per amazon credit timeline 3rd june but i have no recived any amount, than i have to call on amazon customer care he said to me amazon refunded your amount to your bank with this refund refrence no[protected], you can contact with your bank than i have call to my bank axis he said no any transction reflect from amazon in your a/c...

                    Please help me now i am very disipointed with the both service

                    regard's
                    amit singh
                    [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      Suvosmit
                      Jun 4, 2021
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                      This is bloody frustrating, I had Axis Bank credit card and for some bizzare unknown reason that card was not accepting Emi transaction online. Now after complaing to the customer care, they suggested to block and replace my card. So I accepted the resolution and my card was replaced with a new card. Now the stupidest and annoying thing is happening with this new card. Whenever I try to do any online transaction, it is saying " Your mobile number is not updated with us for online Transaction" ARE U Bloody Kidding Me ?? My mobile number was already registered and working fine with previous Card. Also in this new Card, I can receive OTP to change my card pin etc. Then how the hell it is not updated ?? Fix ur Bizzare system. Also I already called Customer Cares. Still this is not fixed.. Frustrating. Lesson learnt.
                      Axis Bank customer support has been notified about the posted complaint.
                      Jun 04, 2021
                      Updated by Suvosmit
                      Fix this issue. My phone number is already registered.

                      Hi,

                      Is this solved?
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                        shyam4560
                        Jun 4, 2021
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                        I am non axis bank customer and i have axis bank credit card.I Can't Login in Mobile Banking, Regarding this issue I have already drop a mail but They could not get resolved it. All the details like Credit Card Number, Expire Date, ATM pin are correct then message show " Entered Custid or Login Credentials are not matching "

                        I have tried with net banking but nothing happened. Showing error " Invalid User Credentials" On Customer Care Call Or at Chat support all possible way to solve issue I tried but problem still exits.
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 06, 2021
                        Axis Bank Customer Care's response
                        Hi, we are open to help you. Please DM the screenshot of the error for us to assist you. Regret any inconvenience caused. Regards, Team Axis Bank.
                        I Am non axis bank customer and i have axis bank credit card.I Can't Login in Mobile Banking, Regarding this issue I have already drop a mail but They could not get resolved it. All the details like Credit Card Number, Expire Date, ATM pin are correct then message show " Entered Custid or Login Credentials are not matching "

                        I have tried with net banking but nothing happened. Showing error " Invalid User Credentials" On Customer Care Call Or at Chat support all possible way to solve issue I tried but problem still exits
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                          As i have myzone credit card and ive been told that there is no any other charges of Credit card will be taken . but recently i had a msg of debited 147.49 rs as BRN-Card Payment from my saving account. and i have internet banking also so when i login there is also due payment of 147.49 rs as there is no mention that what is this payment for??

                          as i know there is free card and i want that money bank....
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                          Deepakkr1056
                          Jun 4, 2021
                          Resolved
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                          Resolved

                          Regarding BRN-card payment transaction

                          Just few mins back 1688 rupees has been deducted from my axis bank saving account.

                          I am not aware for what reason that has been deducted.that is a huge amount which is deducted without stating any reason and notification.

                          Kindly help me in this....
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                          Deepakkr1056
                          Jun 4, 2021
                          Resolved
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                          Resolved

                          Just few mins back 1688 rupees has been deducted from my axis Saving account.

                          I am not aware for what reasons that has been deducted.
                          Can you please notify me how come suddenly this much amount got debited.
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 06, 2021
                          Axis Bank Customer Care's response
                          Hi, thanks for writing in! Please refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-1.aspx for more information. Regards, Team Axis Bank
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                            partheebhan
                            Jun 3, 2021
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                            Address: no18,manavallanagar,thiruvallur district,Tamilnadu

                            Hi my name partheebhan.

                            my mutual fund account portfolio currently not showing . me activate account from axis app. i check my porfolio details from the app. now showing the app no folio created, if investment is not done.

                            but me check the app for the systematic plans option

                            my sip details showing on un registered sips option ...

                            show me conduct customer executive .person telling me my folio details and my account balance ..but person dont know why not my account not showing..
                            then customer executive inform conduct demate provider. so me asking sir i am open my mutual fund account for axis app.so who is the provider.
                            person tell search the google...
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 06, 2021
                            Axis Bank Customer Care's response
                            Hi, we request you to contact our phone banking team at [protected] for further assistance. Regards, Team Axis Bank
                            Jun 06, 2021
                            Updated by partheebhan
                            I have already contacted customer care executive, the ask meet to contact my demate provider.
                            I have all so sent mail to 5 paisa.com (demat account provider) . Regarding this matter. But I didn't got any reply from them
                            Jul 18, 2021
                            Updated by partheebhan
                            currently portfolio not showing

                            who is the responsible person..

                            axis mf customer care department not give correct reason..

                            how can i search my portfolio .currently missing my account ..
                            currently portfolio not showing

                            who is the responsible person..

                            axis mf customer care department not give correct reason..

                            how can i search my portfolio .currently missing my account ..
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                              Ramanamurthy.kondeti
                              Jun 3, 2021
                              Resolved
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                              Resolved

                              I Ramanamurthy Kondeti and I am a Axis bank customer (Axis Bank Account No: [protected]), Bangalore and tried to withdraw the amount of 9000/- rupees by using my Axis Bank debit card in HDFC bank ATM (ATM ID: S1ANBG78) on 02/06/2021 at around 07:00 PM. I did not get the amount, but amount got deducted from my account.

                              Name: Ramanamurthy Kondeti
                              AXIS Bank Account No: [protected]
                              HDFC ATM ID: S1ANBG78
                              Date of Transaction: 02/06/2021
                              Time of Transaction: Around 07 PM on 02/06/2021

                              Kindly reverse my money on high priority.

                              If I pay my loan's for 1 day late, do you agree AXIS Bank?

                              Kindly revert my amount on high priority and request you to support poor people like us.

                              Please do not mark as resolved without resolving the issue.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 06, 2021
                              Axis Bank Customer Care's response
                              Hi, please refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx for more information. Regards, Team Axis Bank
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                                Ramanamurthy.kondeti
                                Jun 3, 2021
                                Resolved
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                                Resolved

                                Dispute ATM Transaction

                                I Ramanamurthy Kondeti and I am a Axis bank customer (Axis Bank Account No: [protected]), Bangalore and tried to withdraw the amount of 9000/- rupees by using my Axis Bank debit card in HDFC bank ATM (ATM ID: S1ANBG78) on 02/06/2021 at around 07:00 PM. I did not get the amount, but amount got deducted from my account.

                                Name: Ramanamurthy Kondeti
                                AXIS Bank Account No: [protected]
                                HDFC ATM ID: S1ANBG78br...
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                                Santhosh777
                                from Vadodara, Gujarat
                                Jun 3, 2021
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                                Dear Sir/Madam:

                                From Axis Bank, Vellore/Ranipet collection executive continuously called from 28/05/2021 to till date, 21 times. and today he visited my home and behaving rudely with my aged parents, even he didn’t check that we already paid emi on 31st itself in bank, in Tamilnadu there is lockdown till 7th june 2021 but i know for essential service employers can work(bank employee) is govt allowed you to send bank executive to customer house/visit to collect money or threatening? He rudely answered im having bank employee id card, i came from bank only like that, bank itself sending this type of 3rd party rowdies to customers home with bank id card’s ? We filling case about his behaviour in local police station. Unacceptable in lockdown period.

                                His name: Udhaya Kumar
                                His Number : [protected]
                                Axis Bank Executive like that he telling.
                                Ranipet Branch/Vellore Axis Branch Person
                                Tamilnadu.

                                Please take necessary action to above person and connect me anytime.
                                Thanks
                                With Regards
                                Santhoshkumar K
                                Ranipet
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 06, 2021
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Jun 13, 2021
                                Updated by Santhosh777
                                My Loan Account Number: LPR[protected]
                                My Registered Mobile Number: [protected]

                                I have sent so many mails and visited vellore branch to change my number but there is no response. even my father visited vellore branch to ask loan statement to calculate overdue and all. They didn’t respond too. We don’t know for whom we have to contact for all those things.

                                Please update my number : [protected]

                                Your’s
                                santhoshkumar k
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                                  Artara
                                  from Mumbai, Maharashtra
                                  Jun 3, 2021
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                                  Resolved

                                  Address: J.M road Pune
                                  Website: www.axisbank.com

                                  INR 811.26 debited from A/c no. XX9257 on[protected]:40:49 IST at AXISDIRECT/T991521/[protected]/02 06.

                                  I am not using this AXIS DIRECT. Still suddenly 811 rs for it debited from my account. How axis can do this without intimation. I am just using axis for only as saving account. But always they misbehaving with customers. Last time axis deducted for credit card...which I never use. One more time they deducted as it for debit card insurance money. It's fraud transaction they doing it their own.
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 06, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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