Axis Bank Complaints & Reviews

Hi,

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 7452 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.

I am holding account no. [protected] in Axis Bank Rampur and to my surprise every time this TD making and breaking game is going on without my permission. A TD of 2, 50, 000 was done in March when I visited branch I was convinced to continue that saying that it was special offer from bank.
Now that TD has been cancelled on its own as per message received on 24-05-21 and another TD has been done as per message received on 01-06-21 with new TD number.

Hi,

There was a fraudulent transactions happened from my account without my concern or OTP today on 2nd June 2021 at 10.44am in the morning

Transaction ID: ECOM PUR/GOOGLE *Smart[protected]/020621/10:44

I lost INR 3990/- I never deal with this site for any transactionin the past.
Request you to help me and refund back my money . Let me know how do i go about this and i[censored] need any more information on this

I have been unable to close my overdraft account even after requesting for closure multiple times during this pandemic. My home branch for this account is in Bangalore. But I have left Bangalore 3 years ago and can no longer go back there.

My name is Avneet Kaur. I have savings account as well as same account is my salaried account with your bank(Chandigarh Branch). It was working fine till Feb 2021. After Feb 2021 the bank has been deducting charges every month in the name of consolidated charges without any prior intimation and also I am not getting any intimation post deduction. In month of May nearly Rs.5300 has been deducted from my account without any intimation. I got no message about deduction and also when I requested for mini statement there was no mention of Rs. 5300 in that. So, from March till May nearly Rs.[protected] has been deducted from my account. Please in such hard times it's tough to survive and it's really sad when hard earned money is deducted like this. Kindly look into the matter and refund my entire amount as I was saving it for payment of school fee.

Regards
Avneet

Deducted money without my consern
I am a Axis Bank Credit Card holder. I got a message 01/06/2021 Rs.1, 699.00 was spent for ECPP ASSISTANCE SERV without my permission. I don't want this service so please Refund my amount Rs 1699 and please stop this service id

Hi Sir,
I have cleared all the due for my Axis credit card asked for NOC to the customer service. It's been a month but still no response from the bank or any exicutive. Please advise when will be getting it.

Thanks,
Subramanyam
+91 [protected]...

I’m being charged ₹1899 for one assist service which I haven’t even availed. I would like to have my refund back asap.

I don't why the customer care contact number is the for the axis bank..I tried calling a lot of but it never got connected, I m using a credit card of axis which is also linked with my salary account, when the customer care executive called me regarding the credit card I was just asking him about the emi..but he/she automatically generated the emi for 6months, and to which I didn't payed that properly...and now when I open my savings account it is showing around -52000approx,
What is this at least you have to inform me about the deduction, even I am paying clearing my credit card bill, and today the remaining balance 1972 had been deducted as(BNR-PYTM-CARD)
I tried a lot of times to speak to your customer care executive but it never got connected

I, Shikha Singh(customer id:[protected] have a saving account no.[protected] in Axis bank, Mukharjee nagar Delhi branch.(Branch code:1838). I cheated by you Axis bank employee Vikas Rai.
Axis bank branch Mukharjee nagar (branch code 1838) employee Vikas Rai who recently transfer other branch, cleared my returned cheque (due to 12-Drawers signature differ error) cheque no. 048348, dated 15/02/21 without my concern in-connivance with against party for his illegal brokage. Vikas Rai also misguides for home loan and took 5 lakhs cheque. I was cheated by Axis bank through Vikas Rai.

My account was charged Rs. 750 + GST as late payment fee for credit card bill, My account was moved to negative balance without any prior notification. When the customer care was contacted they took a sweet time of 30 mins to tell me to make the payment. I did make the payment and I was told the account will be active within ONE working day after payment.
After 2 days, the issue was not resolved. When connected to the customer care, took almost 1 Hour, 15mins, to speak to 3 level managers and yet was promised to resolve the issue by EOD. Did not happen.
Waited another day and no results.
The 4th day after payment, the morning I checked it was unresolved. In the afternoon when checked it was active but there was a deduction of Rs 1063.51 under BRN-PYMT-CARD transaction. They have already charged a late payment fee, they have blocked the account for almost a week and what the hell ios this deduction now?????

Greetings,
I have put debit card emi for mobile.
They told us that they will take the emi on 2nd every month. But they have taken on 29th without prior information. And also they said 1350rs will be refunded after taking the emi amount. But still not refunded.
If I call to customer care they are forwarding the calls nicely...I couldn't get even single information about the emi deduction.
Now I want to close my debit card loan. But I don't know where to ask. Nobody giving the information properly.

My account has taken the lien amount ..i have paid the minimum due after 20 days due to corona positive..after quarantine i paid minimum due..but it does not uplift my lien amount.. also i have credited some money in my savings account and half of the money is reduced in the name of lien amount...now its showing i have to pay the total credit card amount to release lien amount . So. Wer is the amount i paid ..i contacted customer care they ask me to go to home branch when went there they told me to go to main head branch..due to this covid time they cannot find a solution and telling me to go here there.. i was paying minimum amount past three years and now for a ten days delay they hold my money..

I, R.Santhalakshmi having account number [protected] at Dharmapuri Branch, Tamilnadu had trying to deposit the amount of Rs.16, 000/- ( Rs.500x32) on 28th May 2021 around 6:00 to 6:30pm at Axis Bank, ATM centre, Nethaji Bye Pass Road, Dharmapuri-636701, Tamilnadu.
While depositing, money got stucked in the deposit machine. Amount not credited in my account. Kindly request to check and do the credit of the amount of Rs.16, 000/-

Sir, i have ASAP saving account in axis bank but i stopped using it for several months nearly 1-2 year now my account balance is reflecting -1390 inr. When i talked to customer care they told me to visit branch and when i visted branch they denied and they told that they cannot do anything i have to pay the debt -1390 whereas according to rbi rule bank can not impose negative charge once balance touches to zero

Hi, my refund or Rs.11630 from Amazon has to come in my axis bank account but it has not come yet.I had talked to amazon regarding this, but it is done from there end and they have even provided me the refund reference number
Refund Reference No.- 74056631140113984786675
I have not received my refund, axis bank help me in this matter because i think it's an issue from your side.

My Lein amount which was around Rs. 31000 is disappeared from my account

Sir my name us yadaiah jadala, a/c no.[protected], 1 week back my salary is credited in my savings account 98000 around immediately account is liened because of my axis credir card minimum amount due 41483/: is liened. But it was not adjusted iny credit card and my card is inactive what is this previously 3 times account liened but within 24 hours amount asjusted on my credit card this time vary badly settle full amount otherwise lien amount not released like that u r beheavior, this pandamic situation salaries not coming bussiness not running no other income is there this situation bank is doing too much punishments gave to cuatomers. Kindly remove lien in my account i want money urgent for hospital

Dear Sir, I have ordered a chair on amazon on 23rd feb 2021 through Phonepe(linked with my axis bank a/c)amounting 7378/-.But I didnot get this product till now and they also told me that they have initiated refund but axis bank didnot credit money on my account.Kindly help as soon as possible.
A/c no-[protected]

Hi, I applied for Flipkart Credit Card on 05/05/2021 and same is approved on 18/05/2021. Even got SMS with Ref No 17608938 from AXIS bank on 19/05/2021 that I will receive dispatch details after 48 hour but today 26/05/2021, I did not received card or dispatch details yet.

App ID: C1-[protected]-C1