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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 110

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J
Jortan
May 12, 2021
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Address: BEHIND BARI PATAN DEVI MANDIR

Today, May 12, 2021
I get a message from the axis bank that i get charge of amount: Rs.1699/- on my credit card. I am aware of this charge and bank never inform me about this charge called ECPP ASSISTANT. I am frauded by the axis bank. Please help me in this case and bank didn't respond of my call.
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team
Hi, we regret the inconvenience caused and are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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    Roshan Narsindani
    May 12, 2021
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    Axis Credit Card payments was fully paid well before my due date but still you deducted 2806 Rs against BRN Payment. Please revert the amount deducted.
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      Rash2611
      May 12, 2021
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      Resolved

      Online fraud regarding job

      Address: Hyderabad
      Website: quikrjobplacementservice.in

      I applied for data entry jobs on your website, the I received a text on whatsapp saying that my resume has been shortlisted for a data entry job in axis bank . They send me a link (on that link I found this email Id), they said that I just had to pay Rs 29 I gave my details and card details too . But when I actually got the otp they said that its for Rs 4929 to be debited, I typed the otp without seeing and at first the otp was said to be...
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      prasengupta
      from Hyderabad, Telangana
      May 11, 2021
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      Hi Sir,
      My name is Prasen Gupta Veeravelli. I'm an axis bank customer for 8 years. Today I went to one of the non-home branches in Khammam the branch name is Khammam Wyra road branch to deposit the cash.
      So this is a story that happened today.
      I'm in the queue for depositing the money, the cashier(Mr. M Babu) is speaking with some random regular customers for about 2min nothing related to the transaction. I'm in the queue when my turn came he told me there will be extra charges for depositing the cash as it is not the home branch.
      I just asked him for a min and called my brother and speaking to him about the charges, I don't know randomly this guy got frustrated and shouting me saying take your money and go out and speak or deposit the money. It's ok but why doesn't he tell me in a polite way ?. I told him the same thing, why don't you tell it in a polite way ?. He shouted telling me you're not the account holder of this branch. so si that means he will not give me respect?. And then the argument with him started that asked him to maintain your politeness with customers they come near you. He started using very bad cuss words.
      I felt really angry and asked him to come out and speak in the same way he spoke in the cabin. Then another guy showed up. Telling that not argue with him like that I told him to understand who is the one shouted first ?. he told that he is the Manger for that branch and asked me to right the complaint. I have written the complaint and left the branch.
      below are the details.
      Cashier(who miss behaved): Mr. M Babu.
      Manager: Ch. Krishna Kumar
      Branch: Wyra Road Khammam.
      Location: Khammam.
      IFSC CODE OF THE BRANCH: UTIB0000273
      My mobile number: [protected].

      I would like to bring this to your notice to take enough action on the behavior. It's not proper bankers' behavior to use those words. And this actions should be an answer for all the employees that customer can do anything if your disrespecting him.
      Regards, Veeravelli Prasen Gupta
      Axis Bank customer support has been notified about the posted complaint.
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        P
        prasengupta
        from Hyderabad, Telangana
        May 11, 2021
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        Address: H NO: 9-11-95, Kaman Bazar, oppsite to Gella Function hall, Khammam, Khammam(Urban)

        Hi Sir,
        My name is Prasen Gupta Veeravelli. I'm an axis bank customer since 8 years. Today I went to one of the non-home branches in Khammam the branch name is Khammam Wyra road branch to deposit the cash.
        So this is a story that happened today.
        I'm in the queue for depositing the money, the cashier(Mr. M Babu) is speaking with some random regular customers for about 2min nothing related to transaction. Im in the queue when my turn came he told there will be extra charges for depositing the cash as it is not the home branch.
        I just asked him for a min and called my brother and speaking to him about the charges, I don't know randomly this guy got frustrated and shouting me saying take your money and go out and speak or deposite the money. Its ok but why don't he tell me in polite way ?. I told him the same thing, why don't you tell it in polite way ?. He shouted telling your not the account holder of this branch. so si that mean he will not give me the respect to me ?. And then the argument with him started that asked him to maintain your politness with customers they come near you. He started using very bad cuss words.
        I felt really angry and asked him to come out and speak in the same way he spoke in the cabin. Then the another guy showed up. Telling that not argue with him like that I told him to understand who is the one shouted first ?. he told that he is the Manger for that branch and asked me to right the complaint. I have written the complaint and left the branch.
        below are the details.
        Cashier(who miss behaved) : Mr. M Babu.
        Manager : Ch. Krishna Kumar
        Branch: Wyra road Khammam.
        Location : Khammam.
        IFSC CODE OF THE BRANCH: UTIB0000273
        My mobile number: [protected].

        I would like to bring this to your notice to take the enough actions on the behaviour. Its not a proper bankers behaviour to use those words. And this actions should be an answer for all the employees that customer can do anything if your disrespecting him.
        Regards, Veeravelli Prasen Gupta
        Aug 7, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 21, 2021
        Axis Bank Customer Care's response
        Hi, we have noted your feedback for further review. Regards, Team Axis Bank
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          Sandip Kumar Roy
          from Bengaluru, Karnataka
          May 11, 2021
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          Hello,
          Thw below Transaction has not been authorized by me.
          What is this about?

          INR 118 debited from A/c no. XX on[protected]:54:28 IST at Sign. Verf. Chrgs Mandate Regst/ Stop. Avl Bal- INR ... Call [protected] if not done by you.
          Axis Bank customer support has been notified about the posted complaint.
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            G
            geoster
            May 11, 2021
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            Address: Bangalore

            I have done a IMPS transfer on 10th May 2021, and the money was debited, I got the SMS of Debit. But the money did not get credited to Beneficiary ICICI account even afer 24 Hrs.

            You can contact me on [protected] or [protected]@gmail.com.

            I cannot share the Account number details in a open forum like this, So please contact me.
            Aug 11, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 21, 2021
            Axis Bank Customer Care's response
            Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. We regret any inconvenience caused. Regards, Team Axis Bank.
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              B
              brraut1969
              May 10, 2021
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              Address: GOVIND 46 NANDANVAN colony old by pass AMRAVATI

              Dear Sir I Have a customer for HITACHI PAYMENT SERVICE MCRM 2393
              Sir have Regular basic ATM CASH COLLECTION FOR YOUR Branch but our DASTUR NAGAR BR AMRAVATI CASHIER MR JIVANSING JANDIN behaviour not appropriate I have waited 1hr in que but people back of mine was done there work but I was waiting for my turn even I was filling ill please appect my request and take strict action agains him thanks Regardless BHAUSAHEB RAUT MCRM 2393 HITACHI PAYMENT SERVICE
              Aug 16, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 21, 2021
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience caused and are open to help you! Please DM us your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                J
                jobbenny
                May 9, 2021
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                Resolved

                Address: Kalathilparambu, Peringodu, Kalamassery P.O

                I am paid all the due amounts . . but the lien is still there . . my amount not reflected on my account, i am contacted nearby branches and customer care but no use
                Aug 10, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 20, 2021
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused and are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  B
                  Babli7ds
                  May 8, 2021
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                  I have a Axis ASAP account which I cannot access by mobile banking. They deduct amount for debit card but does not send it to my address. Now they have blocked my all debit card incluiding my virtual debit card also. Now I can not access the account by any process. I have balance in the account but they are deducting it continuously in different way of charges. I contacted with customer services they told me to visit my quoted branch of axis bank. But after I visited the branch they told me that any information or details of this account can not be accessible by branch. Now I am extreemly helpless to retrive my diposited money from the account. Please, help me in any way as possible. My name is Babli Das, account no is. [protected], branch Tufanganj, IFSC UTIB0003972
                  May 30, 2021
                  Complaint marked as Resolved 
                  As per their policy after closing of Account nothing can be done to re-open that. Even if they close your account without concerning you. However after complaining here they contacted me to collect DD of remaining balance of my account and I have collected that.
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 21, 2021
                  Axis Bank Customer Care's response
                  Hi, we have checked and observed that your account ending with 9239 has been closed. Please visit the nearest Axis Bank branch for further assistance. Regards, Team Axis Bank
                  May 30, 2021
                  Updated by Babli7ds
                  Finally I got DD of my closed account from the branch. This is happen only after complaining about the problem.
                  Finally I received DD of my closed account from the bank.
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                    ankit.taneja2009
                    May 8, 2021
                    Feb 13, 2024
                    This thread was updated on Feb 13, 2024
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                    Resolved

                    UPI amount debited but the merchant did not receive the amount

                    This is regarding the UPI transaction which I did on March 27th, 2021 of Rs. 1320 via Paytm.
                    The transaction got successful from my end and the amount got debited from my savings bank account (HDFC) but the merchant didn't receive the amount in his account. Due to this, I have to again make a payment of Rs. 1320 with my other card.

                    After so many follow-ups with the HDFC bank, I have got the below details about the transaction....
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                    A
                    AbhayRanjan2
                    May 7, 2021
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                    Address: PATNA

                    My Salary account in axis bank and I have also used a axis bank credit card I have not paid dues amount since last 2 month because lost the job due to covid19 ..I have searching the job after that paid the dues amount but axis bank outstanding amount negetive in my saving account I have not set any auto debit in this saving account...
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    May 13, 2021
                    Updated by AbhayRanjan2
                    My Salary saving account marked as lien due to non payment of credit card dues i have talk to customer care he said that pay minimum dues then remove lien in your account and also recovery agent repeated same word after that I have pay minimum dues 2970 rs my credit card no 7008 after sometimes full outstanding credit card balance debited in my saving account... Without my consent and information how to withdraw my saving account balance this is not a legal . I have not set any auto debit in saving account and also I am not signed any documents with these terms and conditions.

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                      S
                      Sayali bhongale
                      May 5, 2021
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                      Resolved

                      Axis bank sathi selection zale. Tumcha ata interview aahe . Tumhi interview sathi tayar ahat ka . Mng maza call var interview zala. 2 days ni call karun sagital tumch selection zal ahe .ata tuhmala registion and account opening paise bharve lagtil .tyna natar tuhmla sarv prcoess samjel.
                      Ha no var call ala hota 1) [protected] rakesh
                      2) [protected]
                      Ha Mail I'd - [protected]@outlook.com

                      Kamesh Quikr Phone pay [protected] ha var payment kel aahe . Ha rakesh person ni dila
                      750
                      3350
                      5500
                      +1 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 10, 2021
                      Axis Bank Customer Care's response
                      Hi, we assure you that Axis Bank or its partner never demands money in the recruitment process. Further, we request you to get in touch with the remitting bank from which the amount has been debited and raise a dispute against the referred transaction. Regards, Team Axis Bank
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                        P
                        Prof Ujjal Kesh
                        May 5, 2021
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                        Address: C4 Resturant, Near Jambuni Bus stand Bolpore. West Bengal India.

                        Sir

                        All papers and formalities was completed to open a current bank account at Srinekatan, Bolpore, Birbhum, West Bengal for a new Restaurant named as C4., on 20/04/2021.

                        Your Bank manager Mr Arindam Basu Phone number [protected] had promised me to get the account immediately. But he has failed to do so. Till today he is unable to open the same.

                        We need your help as we will loose business waiting for the account and the swapping machine for the Restaurant C4 at Bolpore.

                        It looks there is a foul play in the process.

                        Regards
                        Pro[censored]jjal Kesh
                        [protected]
                        ujjal.[protected]@gmail.com
                        Axis Bank customer support has been notified about the posted complaint.
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                          Shameer_101
                          May 5, 2021
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                          Address: Calicut

                          Even though I have paid more than my dues before the due date, I was charged some amount. I got the message saying "INR 233.39 debited from A/c no. XX8809 on[protected]:46:37 IST at BRN-Card Payment. Avl Bal- INR 15409.58. Call [protected] if not done by you." Are you fooling me???
                          Axis Bank customer support has been notified about the posted complaint.
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                            pallshin
                            May 5, 2021
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                            Resolved

                            Address: house no. 261,st no. 17, Rattanpura, Phagwara, Near shiv mandir

                            Bank has deducted BRN charges without my notice even when i am already paying annual card charges for my credit card and my sues are always clear before due date. Bank is fooling customer with all the false deductions without even informing the customer and later their customer service is so pathetic that no one from customer service is reachable or call does not connect at all.
                            +1 photos
                            Aug 15, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2021
                            Axis Bank Customer Care's response
                            Hi, thanks for writing in! Please refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-1.aspx for more information. Regards, Team Axis Bank
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                              shweta1808
                              May 4, 2021
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                              Address: Bagul building alandi road shrikrushna mandir sant tukaram nagar vitthal park pune city maharashtra 411039

                              My privious companies PF is pending due to name correction request is not accepting by axis securities ltd due to that i can not able to withdrwal my both (2 companies ) PF From UAN portal plzz help as soon as posible i need it very argently due to medical reason
                              Axis Bank customer support has been notified about the posted complaint.
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                                Rkemp
                                May 4, 2021
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                                Address: Rk circle 2993 nashik,maharashtra

                                I am employee of axis bank & I was maternity leaves within that time I operated one private surgery, about my surgery I told to our operation head he assured me to section of leaves and told to drop a mail to her and HR also and i gone though but unfortunately she forget to email HR and inform them because of that I got termination letter, but she can't accept her mistake and higher authority can't recognize her mistake, due to that my career on edge please address of this problem on priority basis, without my mistake I suffer such a things
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi, we will help you sort this out. Please DM us your contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Rkemp's [Complaint's author] reply, May 6, 2021
                                [email protected]
                                This is my email id kindly email me
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                                  Pardeep8950
                                  May 4, 2021
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                                  Address: Kharak kalan, Bhiwani

                                  Dear sir here is wrong with me @AxisBank Dear Sir Yesterday Night My balance 24000 but now show -66000+ why sir this is wrong with me It's my new account only before 1 month's I have not any loan it's your mistakes please resolve 😭😭 https://t.co/aJfBpMbRmS
                                  +2 photos
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Srujana Chipilla
                                    May 4, 2021
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                                    Hi,

                                    A deduction of 2999 has happened under the transaction named as BRN-PYMT-CARD. I don't have any current outstanding dues on my credit cards or anything else. Can I know why this transaction has happened?
                                    Axis Bank customer support has been notified about the posted complaint.
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