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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026

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Axis Bank reviews & complaints page 111

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Address: PATNA

My Salary account in axis bank and I have also used a axis bank credit card I have not paid dues amount since last 2 month because lost the job due to covid19 ..I have searching the job after that paid the dues amount but axis bank outstanding amount negetive in my saving account I have not set any auto debit in this saving account...

Axis Bank customer support has been notified about the posted complaint.

May 13, 2021

Updated by AbhayRanjan2 My Salary saving account marked as lien due to non payment of credit card dues i have talk to customer care he said that pay minimum dues then remove lien in your account and also recovery agent repeated same word after that I have pay minimum dues 2970 rs my credit card no 7008 after sometimes full outstanding credit card balance debited in my saving account... Without my consent and information how to withdraw my saving account balance this is not a legal . I have not set any auto debit in saving account and also I am not signed any documents with these terms and conditions.

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Axis bank sathi selection zale. Tumcha ata interview aahe . Tumhi interview sathi tayar ahat ka . Mng maza call var interview zala. 2 days ni call karun sagital tumch selection zal ahe .ata tuhmala registion and account opening paise bharve lagtil .tyna natar tuhmla sarv prcoess samjel.
Ha no var call ala hota 1) [protected] rakesh
2) [protected]
Ha Mail I'd - [protected]@outlook.com

Kamesh Quikr Phone pay [protected] ha var payment kel aahe . Ha rakesh person ni dila
750
3350
5500

Aug 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2021

Axis Bank Customer Care's response Hi, we assure you that Axis Bank or its partner never demands money in the recruitment process. Further, we request you to get in touch with the remitting bank from which the amount has been debited and raise a dispute against the referred transaction. Regards, Team Axis Bank

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Address: C4 Resturant, Near Jambuni Bus stand Bolpore. West Bengal India.

Sir

All papers and formalities was completed to open a current bank account at Srinekatan, Bolpore, Birbhum, West Bengal for a new Restaurant named as C4., on 20/04/2021.

Your Bank manager Mr Arindam Basu Phone number [protected] had promised me to get the account immediately. But he has failed to do so. Till today he is unable to open the same.

We need your help as we will loose business waiting for the account and the swapping machine for the Restaurant C4 at Bolpore.

It looks there is a foul play in the process.

Regards
Pro[censored]jjal Kesh
[protected]
ujjal.[protected]@gmail.com

Axis Bank customer support has been notified about the posted complaint.

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Address: Calicut

Even though I have paid more than my dues before the due date, I was charged some amount. I got the message saying "INR 233.39 debited from A/c no. XX8809 on[protected]:46:37 IST at BRN-Card Payment. Avl Bal- INR 15409.58. Call [protected] if not done by you." Are you fooling me???

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Address: house no. 261,st no. 17, Rattanpura, Phagwara, Near shiv mandir

Bank has deducted BRN charges without my notice even when i am already paying annual card charges for my credit card and my sues are always clear before due date. Bank is fooling customer with all the false deductions without even informing the customer and later their customer service is so pathetic that no one from customer service is reachable or call does not connect at all.

Aug 15, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2021

Axis Bank Customer Care's response Hi, thanks for writing in! Please refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-1.aspx for more information. Regards, Team Axis Bank

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Address: Bagul building alandi road shrikrushna mandir sant tukaram nagar vitthal park pune city maharashtra 411039

My privious companies PF is pending due to name correction request is not accepting by axis securities ltd due to that i can not able to withdrwal my both (2 companies ) PF From UAN portal plzz help as soon as posible i need it very argently due to medical reason

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Address: Rk circle 2993 nashik,maharashtra

I am employee of axis bank & I was maternity leaves within that time I operated one private surgery, about my surgery I told to our operation head he assured me to section of leaves and told to drop a mail to her and HR also and i gone though but unfortunately she forget to email HR and inform them because of that I got termination letter, but she can't accept her mistake and higher authority can't recognize her mistake, due to that my career on edge please address of this problem on priority basis, without my mistake I suffer such a things

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

May 6, 2021

Verified Support

Hi, we will help you sort this out. Please DM us your contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Rkemp's [Complaint's author] reply, May 6, 2021

[email protected]
This is my email id kindly email me

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Address: Kharak kalan, Bhiwani

Dear sir here is wrong with me @AxisBank Dear Sir Yesterday Night My balance 24000 but now show -66000+ why sir this is wrong with me It's my new account only before 1 month's I have not any loan it's your mistakes please resolve 😭😭 https://t.co/aJfBpMbRmS

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Hi,

A deduction of 2999 has happened under the transaction named as BRN-PYMT-CARD. I don't have any current outstanding dues on my credit cards or anything else. Can I know why this transaction has happened?

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Address: Kohir mandal, venkatapur,H.NO.1-62/1

From Amazon I should get two refunds of rupees 82900 and 139000, where I ordered iPhone 12 128 GB and iPhone 12 pro max 258 GB variant and cancelled1 it on 15 April and they intiated refund and I have got refund reference numbers those are[protected] and[protected] but I still didn't got refund from axis Bank

My bank account details
Account number - [protected]
Phone number - [protected]
Email- [protected]@gmail.com

Aug 8, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2021

Axis Bank Customer Care's response Hi, thanks for writing in! Please refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise the dispute. Regards, Team Axis Bank

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Axis bank debited BRN card payment withiut telling me ….they didn’t inform me abt anything
Nd the Contact no. they gave me to contact them about it….not available

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

May 6, 2021

Verified Support

Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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We had submitted all relevant document in the nearest branches, but still the account has been frozen.

1. Satyajit bandyopadhyay - 1st wk of march- online at jorhat branch,
1. Nupur bandyopadhyay- 13th march 21, offline at jorhat branch,
3. Bholanath banerjee -15th march '21 offline at kalyani branch,
4. Arati banerjee - 15th march '21 offline at kalyani branch,

result in:-
a. 16th march'21 account was reopened,
b. 29th april'21 account was refreezed due to rekyc of joint holders,

why these harrasment arises to me like old prevelige customers. Further, my demat account also had been frozen from last five years though i have submitted all relevant documents online & offline no. Of times at the nearest axis direct rm/branch.

We need action asap.

Account no. [protected], utin0000005
pan: acvpb 9298a
[protected]

regards,

satyajit bandyopadhyay

Aug 13, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2021

Axis Bank Customer Care's response Hi, we wish to inform you that we have escalated your concern via service request number: 67300418 and will get back to you at the earliest. Regards, Team Axis Bank

Verified Support

May 21, 2021

Axis Bank Customer Care's response Hi, we have checked and understand from our concerned team that the PAN updation shall be processed and updated shortly. Further bank official has contacted you and updated in this regard. Kindly contact bank official for further assistance. Regards, Team Axis Bank

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I have a salary account in Axis Bank, Guwahati branch, as informed by Axis Bank while opening the account, the debit card, credit card & demat account were totally free of cost for lifetime & no charges will be levied on them as it is a salary account.
Today (1st May 2021) while checking my transaction history I found that INR-885 has been debited from my account without my knowledge. But I didn't buy / sell any stocks from this a/c, so why this charged?

I demand proper justification with all brake up of this charge from axis bank and I want my hard-earned money back from Axis Bank as soon as possible.

Subhadip Kundu
+[protected]

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

May 6, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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Address: West Bengal

Today rupees 885 is deducted from my savings account by axis direct. I'm not using any axis demat account till now. Thought the amount is deducted from my savings account. Please refund my money asap.

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Hello I have a Salary Account with Axis Bank and DMAT account with Zerodha. I have never used DMAT account with Axis nor I have completed any transactions with Axis Direct but my account was debited of 885Rs on 01/05/2021.
Axis bank refused reversing the amount stating account charges but I haven’t used this DEMAT account ever.
This is a fraud and need a assistance to get this corrected.

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

May 6, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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Address: Bagalot

I am having SB account with axis bank last 6 Years many times bank has charges in the name Consolidated but i was ignored. But today also amount is debited Axis Direct which not at related me. I have less amount some amount was kept in account for for Covid treatment in that condition Bank is Debited amount so what i do for my treatment?

Request bank to refund the amount its very badly needed for me but not yet response.
if i call customer care they vl say cal to this number.. always skip my call
Charges Details:
01/05/2021- AXIS DIRECT Rs. 885
18/04/2021- 525+GST

Aug 22, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2021

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

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Today I received a message that 885 rs is debited from my axis account as Axis bank..not sure why it is...after I call call support got to know it was for Demat account..I have never used my Demat account and suddenly they are deducting and even I remember when it was opened that time they said it will a free along with my account. What kind of service is this.

Aug 7, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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M

[email protected]

May 1, 2021

I will be complaining this to Banking ombudsman.

M

[email protected]

May 3, 2021

I still not received my amount from axis bank...

Axis Bank Customer Care

from Pune, Maharashtra

May 6, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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Address: Bangalore /Mumbai

I need to change my communication address for my savings account but axis is asking to produce voter card or driving licence at the communication address.
we are transferrable employees and such id are not possibpe to be changed everytime.
Please help

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My account has been debited with the Amount of 885 Rs on[protected]on the basis of Axis Direct Transaction.

I have never used Demat Account for the last 3 years and never invested a single rupee from it then why you guys have deducted this money?

And more annoying is when I called Axis direct customer care immediately after deduction they were not available on[protected] bcos its Saturday and share market is closed then how could you deduct money??

I want my money back ASAP. without taking customer in confidence how could you deduct money i haven't got any mail before for the same deduction like this is to be deducted monthly or yearly. directly deducted.

Refund immediately!!!

Aug 7, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2021

Axis Bank Customer Care's response Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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Lately on April 2020, there was a deduction of Rs 885 from my savings account in axis towards some entity named Axis Direct. When enquired about this fraud transaction, i was told it was charges for maintaining a demat account, which doesn't make any sense because i have never opened a demat account with axis. Axis bank should answer why is there a demat account in my name without my knowledge/consent.

Kindly help me resolve this issue of closing fraud accounts and return me the deducted amount towards that.

Aug 7, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2021

Axis Bank Customer Care's response Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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