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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 111

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B
brraut1969
May 10, 2021
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Address: GOVIND 46 NANDANVAN colony old by pass AMRAVATI

Dear Sir I Have a customer for HITACHI PAYMENT SERVICE MCRM 2393
Sir have Regular basic ATM CASH COLLECTION FOR YOUR Branch but our DASTUR NAGAR BR AMRAVATI CASHIER MR JIVANSING JANDIN behaviour not appropriate I have waited 1hr in que but people back of mine was done there work but I was waiting for my turn even I was filling ill please appect my request and take strict action agains him thanks Regardless BHAUSAHEB RAUT MCRM 2393 HITACHI PAYMENT SERVICE
Aug 16, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2021
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and are open to help you! Please DM us your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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    jobbenny
    May 9, 2021
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    Address: Kalathilparambu, Peringodu, Kalamassery P.O

    I am paid all the due amounts . . but the lien is still there . . my amount not reflected on my account, i am contacted nearby branches and customer care but no use
    Aug 10, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 20, 2021
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused and are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      Babli7ds
      May 8, 2021
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      I have a Axis ASAP account which I cannot access by mobile banking. They deduct amount for debit card but does not send it to my address. Now they have blocked my all debit card incluiding my virtual debit card also. Now I can not access the account by any process. I have balance in the account but they are deducting it continuously in different way of charges. I contacted with customer services they told me to visit my quoted branch of axis bank. But after I visited the branch they told me that any information or details of this account can not be accessible by branch. Now I am extreemly helpless to retrive my diposited money from the account. Please, help me in any way as possible. My name is Babli Das, account no is. [protected], branch Tufanganj, IFSC UTIB0003972
      May 30, 2021
      Complaint marked as Resolved 
      As per their policy after closing of Account nothing can be done to re-open that. Even if they close your account without concerning you. However after complaining here they contacted me to collect DD of remaining balance of my account and I have collected that.
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 21, 2021
      Axis Bank Customer Care's response
      Hi, we have checked and observed that your account ending with 9239 has been closed. Please visit the nearest Axis Bank branch for further assistance. Regards, Team Axis Bank
      May 30, 2021
      Updated by Babli7ds
      Finally I got DD of my closed account from the branch. This is happen only after complaining about the problem.
      Finally I received DD of my closed account from the bank.
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        A
        ankit.taneja2009
        May 8, 2021
        Feb 13, 2024
        This thread was updated on Feb 13, 2024
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        UPI amount debited but the merchant did not receive the amount

        This is regarding the UPI transaction which I did on March 27th, 2021 of Rs. 1320 via Paytm.
        The transaction got successful from my end and the amount got debited from my savings bank account (HDFC) but the merchant didn't receive the amount in his account. Due to this, I have to again make a payment of Rs. 1320 with my other card.

        After so many follow-ups with the HDFC bank, I have got the below details about the transaction....
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        AbhayRanjan2
        May 7, 2021
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        Address: PATNA

        My Salary account in axis bank and I have also used a axis bank credit card I have not paid dues amount since last 2 month because lost the job due to covid19 ..I have searching the job after that paid the dues amount but axis bank outstanding amount negetive in my saving account I have not set any auto debit in this saving account...
        Axis Bank customer support has been notified about the posted complaint.
        May 13, 2021
        Updated by AbhayRanjan2
        My Salary saving account marked as lien due to non payment of credit card dues i have talk to customer care he said that pay minimum dues then remove lien in your account and also recovery agent repeated same word after that I have pay minimum dues 2970 rs my credit card no 7008 after sometimes full outstanding credit card balance debited in my saving account... Without my consent and information how to withdraw my saving account balance this is not a legal . I have not set any auto debit in saving account and also I am not signed any documents with these terms and conditions.

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          Sayali bhongale
          May 5, 2021
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          Axis bank sathi selection zale. Tumcha ata interview aahe . Tumhi interview sathi tayar ahat ka . Mng maza call var interview zala. 2 days ni call karun sagital tumch selection zal ahe .ata tuhmala registion and account opening paise bharve lagtil .tyna natar tuhmla sarv prcoess samjel.
          Ha no var call ala hota 1) [protected] rakesh
          2) [protected]
          Ha Mail I'd - [protected]@outlook.com

          Kamesh Quikr Phone pay [protected] ha var payment kel aahe . Ha rakesh person ni dila
          750
          3350
          5500
          Aug 9, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 10, 2021
          Axis Bank Customer Care's response
          Hi, we assure you that Axis Bank or its partner never demands money in the recruitment process. Further, we request you to get in touch with the remitting bank from which the amount has been debited and raise a dispute against the referred transaction. Regards, Team Axis Bank
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            P
            Prof Ujjal Kesh
            May 5, 2021
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            Address: C4 Resturant, Near Jambuni Bus stand Bolpore. West Bengal India.

            Sir

            All papers and formalities was completed to open a current bank account at Srinekatan, Bolpore, Birbhum, West Bengal for a new Restaurant named as C4., on 20/04/2021.

            Your Bank manager Mr Arindam Basu Phone number [protected] had promised me to get the account immediately. But he has failed to do so. Till today he is unable to open the same.

            We need your help as we will loose business waiting for the account and the swapping machine for the Restaurant C4 at Bolpore.

            It looks there is a foul play in the process.

            Regards
            Pro[censored]jjal Kesh
            [protected]
            ujjal.[protected]@gmail.com
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Shameer_101
              May 5, 2021
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              Address: Calicut

              Even though I have paid more than my dues before the due date, I was charged some amount. I got the message saying "INR 233.39 debited from A/c no. XX8809 on[protected]:46:37 IST at BRN-Card Payment. Avl Bal- INR 15409.58. Call [protected] if not done by you." Are you fooling me???
              Axis Bank customer support has been notified about the posted complaint.
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                pallshin
                May 5, 2021
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                Address: house no. 261,st no. 17, Rattanpura, Phagwara, Near shiv mandir

                Bank has deducted BRN charges without my notice even when i am already paying annual card charges for my credit card and my sues are always clear before due date. Bank is fooling customer with all the false deductions without even informing the customer and later their customer service is so pathetic that no one from customer service is reachable or call does not connect at all.
                Aug 15, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 06, 2021
                Axis Bank Customer Care's response
                Hi, thanks for writing in! Please refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-1.aspx for more information. Regards, Team Axis Bank
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                  shweta1808
                  May 4, 2021
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                  Address: Bagul building alandi road shrikrushna mandir sant tukaram nagar vitthal park pune city maharashtra 411039

                  My privious companies PF is pending due to name correction request is not accepting by axis securities ltd due to that i can not able to withdrwal my both (2 companies ) PF From UAN portal plzz help as soon as posible i need it very argently due to medical reason
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    Rkemp
                    May 4, 2021
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                    Address: Rk circle 2993 nashik,maharashtra

                    I am employee of axis bank & I was maternity leaves within that time I operated one private surgery, about my surgery I told to our operation head he assured me to section of leaves and told to drop a mail to her and HR also and i gone though but unfortunately she forget to email HR and inform them because of that I got termination letter, but she can't accept her mistake and higher authority can't recognize her mistake, due to that my career on edge please address of this problem on priority basis, without my mistake I suffer such a things
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi, we will help you sort this out. Please DM us your contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    Rkemp's [Complaint's author] reply, May 6, 2021
                    [email protected]
                    This is my email id kindly email me
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                      Pardeep8950
                      May 4, 2021
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                      Address: Kharak kalan, Bhiwani

                      Dear sir here is wrong with me @AxisBank Dear Sir Yesterday Night My balance 24000 but now show -66000+ why sir this is wrong with me It's my new account only before 1 month's I have not any loan it's your mistakes please resolve 😭😭 https://t.co/aJfBpMbRmS
                      Axis Bank customer support has been notified about the posted complaint.
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                        Srujana Chipilla
                        May 4, 2021
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                        Hi,

                        A deduction of 2999 has happened under the transaction named as BRN-PYMT-CARD. I don't have any current outstanding dues on my credit cards or anything else. Can I know why this transaction has happened?
                        Axis Bank customer support has been notified about the posted complaint.
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                          Kavampally Vinay
                          May 3, 2021
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                          Resolved

                          Address: Kohir mandal, venkatapur,H.NO.1-62/1

                          From Amazon I should get two refunds of rupees 82900 and 139000, where I ordered iPhone 12 128 GB and iPhone 12 pro max 258 GB variant and cancelled1 it on 15 April and they intiated refund and I have got refund reference numbers those are[protected] and[protected] but I still didn't got refund from axis Bank

                          My bank account details
                          Account number - [protected]
                          Phone number - [protected]
                          Email- [protected]@gmail.com
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 06, 2021
                          Axis Bank Customer Care's response
                          Hi, thanks for writing in! Please refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise the dispute. Regards, Team Axis Bank
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                            Vipandeep
                            May 3, 2021
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                            Axis bank debited BRN card payment withiut telling me ….they didn’t inform me abt anything
                            Nd the Contact no. they gave me to contact them about it….not available
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              Satyajit Bandyopadhyay
                              May 3, 2021
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                              Resolved

                              We had submitted all relevant document in the nearest branches, but still the account has been frozen.

                              1. Satyajit bandyopadhyay - 1st wk of march- online at jorhat branch,
                              1. Nupur bandyopadhyay- 13th march 21, offline at jorhat branch,
                              3. Bholanath banerjee -15th march '21 offline at kalyani branch,
                              4. Arati banerjee - 15th march '21 offline at kalyani branch,

                              result in:-
                              a. 16th march'21 account was reopened,
                              b. 29th april'21 account was refreezed due to rekyc of joint holders,

                              why these harrasment arises to me like old prevelige customers. Further, my demat account also had been frozen from last five years though i have submitted all relevant documents online & offline no. Of times at the nearest axis direct rm/branch.

                              We need action asap.

                              Account no. [protected], utin0000005
                              pan: acvpb 9298a
                              [protected]

                              regards,

                              satyajit bandyopadhyay
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 10, 2021
                              Axis Bank Customer Care's response
                              Hi, we wish to inform you that we have escalated your concern via service request number: 67300418 and will get back to you at the earliest. Regards, Team Axis Bank
                              Verified Support
                              May 21, 2021
                              Axis Bank Customer Care's response
                              Hi, we have checked and understand from our concerned team that the PAN updation shall be processed and updated shortly. Further bank official has contacted you and updated in this regard. Kindly contact bank official for further assistance. Regards, Team Axis Bank
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                                Subhadip420
                                May 2, 2021
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                                I have a salary account in Axis Bank, Guwahati branch, as informed by Axis Bank while opening the account, the debit card, credit card & demat account were totally free of cost for lifetime & no charges will be levied on them as it is a salary account.
                                Today (1st May 2021) while checking my transaction history I found that INR-885 has been debited from my account without my knowledge. But I didn't buy / sell any stocks from this a/c, so why this charged?

                                I demand proper justification with all brake up of this charge from axis bank and I want my hard-earned money back from Axis Bank as soon as possible.

                                Subhadip Kundu
                                +[protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                                  DeyTanmoyd
                                  May 1, 2021
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                                  Address: West Bengal

                                  Today rupees 885 is deducted from my savings account by axis direct. I'm not using any axis demat account till now. Thought the amount is deducted from my savings account. Please refund my money asap.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    MayurScherry
                                    May 1, 2021
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                                    Hello I have a Salary Account with Axis Bank and DMAT account with Zerodha. I have never used DMAT account with Axis nor I have completed any transactions with Axis Direct but my account was debited of 885Rs on 01/05/2021.
                                    Axis bank refused reversing the amount stating account charges but I haven’t used this DEMAT account ever.
                                    This is a fraud and need a assistance to get this corrected.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                                      Raviramunayaka
                                      May 1, 2021
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                                      Address: Bagalot

                                      I am having SB account with axis bank last 6 Years many times bank has charges in the name Consolidated but i was ignored. But today also amount is debited Axis Direct which not at related me. I have less amount some amount was kept in account for for Covid treatment in that condition Bank is Debited amount so what i do for my treatment?

                                      Request bank to refund the amount its very badly needed for me but not yet response.
                                      if i call customer care they vl say cal to this number.. always skip my call
                                      Charges Details:
                                      01/05/2021- AXIS DIRECT Rs. 885
                                      18/04/2021- 525+GST
                                      Aug 22, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 06, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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