Axis Bank Complaints & Reviews

I have made the payment as requested by the bank for Cibil Masking. The Card was written off, I had reached out to them and made the payment as requested on 28th April 2021. I was told they would update the Cibil in 15 business days. The cibil is not updated yet. I have called them more than 20 times asking for an update and I get only one response stating it would be done in 4/5/14 etc(each agent comes up with a diff date) business days. Its been two months and I still get the same response and the call is disconnected on purpose every single time. Today alone i called 7 times only to get disconnected every time the call was supposed to get transferred to some manager! The banks customer care is always busy, im sure lots of complaints pouring in ! the worst service ever!!!

Axis bank has debited Rs. 26.55 for using the debit card for filling the diesel at petrol pump. There is no prior communication from Axis bank that using the debit card at petrol pump is chargeable. Request to give proper explanation. the transaction is mentioned as PTL/SCG.VISA.POS/02.07.21.

I want my credit cards end with 2866 & 0761 NOC please send it on email.

Dear team
Kindly send soft copy of NOC of my both credit cards ends with 2866 and 0761 on my email.

Thank you

Complaint 1 Credit Card Payment double time deducted from my SB ac No[protected] Dated : 2.7.2021 & 3.7.2021Amt or Rs.5367.36 this type of dedication twice if you can check my account last six month entry. because of i have losses approx. Rs.4500/- i am requested to you credit this amount immediately, otherwise i can go to the legal action.
Complaints 2. Amount note credit as per contract note.
As per my Demat Axis Contract NOTE NO[protected] DT 29.6.2021 AMT RS -7219.18 and axis direct are credit my account Rs.6923.28. PL BALANCE AMOUNT IMMEDIATELY CREDIT TO MU SB ACCOUNT.
Note : This type of the problem no of time u can check the accounts.

COMPLAINT 3. Demat Balance not show the amount and share quantity
are mismatches from portfolio and demant a/c.

I am using ring mobile app last one month and starting owards i complaint continues to axisdirect customer care no so many time if you want u can check the my ERN No's.
Last two day back one of the supervisor Mr.swapnil hold my line 3-4 hrs and transfer the line all executive and all are asking the same story again and again and all account related clarification but still i am facing the same problem and losses of 5-6 lacs because of you staff not qualified.
already send the screen short but no reply.

I forgot my netbanking pwd and unable to reset using debit card as it was expired.
I tried phone and online option but those are pathetic and chargeble. I tried chargeble phone service but Alexa doesn't understand me properly.
Finally, I went to Thubarahalli Bangalore branch where they did not solved my problem and forced me to take a new card by charging 600 rs.
This branch head was a lady who was very rude and asked me to come after few days, so they will internally resolve this issue.
I purchased new debit card of 600 rs and try to set pin but service was dpwn and activation was done.
After struggling 4 hours and paying 600 rs., I was unable to reset my pwd.
These axis bank people are playing badly with customer.

Collect ID
PTM202106131749546410132021

Transaction ID T2106130813444829153914

paid to
paytm[protected]@paytm

Debited form Axis bank ***996809
UTR:[protected]
Amount Rs. 249.00

Yester day morning around 7.30 I placed order for Taj mahal tea form Amazon purchase.

while in the process the application went off and amount of Rs. 650 debited from my account.

and no notice of purchase place in amazon app.

date 2/7/2021

Transaction id INB/[protected]/PAYU.IN

My father died recently. so we applied to close his both current and savings account that was there in axis bank shimoga home branch. but even after many months it is not closed. due to insufficient balance, amount upto 4000 rs is deducted from the current account as penalty. they are not closing but they are deducting amount from the bank. i request reimbursement of the deducted amount.

One of your employee from lucknow area have done lots of abuse with a girl
His name is deepak bisht used mobile number alloted from axis bank [protected]

And now blocked all number from where we are reaching to him.

Please take a strict action against him else we are going to lodge a complaint against the branch for protecting such employee in their branch.

We do have all screenshot if you need.

Transfer account and change communication address

I have submitted a request for PF withdrawal for which Axis Bank account details were provided by me to the PF application form. The withdrawal request status now says "Claim Settled" and also received SMS like the amount will be credited in 3 working days.

After waiting for 4 working days, went to axis bank madipakkam branch at counter no 4 to enquire about the status. But they said we are not able to track this kind of information. Even I only asked about the cheque leaf status for which they can check and tell. That was also not properly answered. Now waiting for the amount to get credited to my account. Hope it will get credited.

Sir I Anurag Bansal is your costumer, my salary account is in axis bank sanganer branch, according to loan department they said that I have 1300000 pre approved car loan on my salary account.. after so many calls I made a mind set to purchase a car, I need 350000 loan for car, they said that it is a digital process loan will be available after half an hour... They submitted the application by my mobile and now it's taking 2-3 days, I am on leave due to this only, it is a mental harrasment that what is pre approved when it's taking normal time... Who will pay for my 3 days leave... Even it's not confirmed till now... Even when I went to branch then 1 of axis employee said there will be no impact after 1 account closure... You may do what ever u want... Shame on the system.. it's not about laon... It's your system where no buddy want to work in time...kindly try to understand my situation... I assure you I'll leave the axis bank if it's not happy with costumer like me..

Regards
[protected]

Hi,
I transferred 1, 00, 000 today and ended up in suspect status.
Ref#:[protected]
Could it be resolved ASAP please.
Thanks
Sriram

Hi,

I initiated a transfer for 1, 00, 000. Ref#[protected]. This shows as suspect. Could you please resolve this ASAP.

Thanks

Dear team,

I have received following message on 29th June, 2021 which says
Message at 5.04pm -
INR 59 debited from A/c no. XXXXXX on[protected]:59:04 IST at Sign verf chrgs.Avl Bal- INR xxxx. Call [protected] if not done by you - Axis Bank

I have not issued any such mandate.
Please let me know the reason for the above mentioned charges. And if it's a fake something could you please stop it immediately?

My home branch is at Vadodara but in this period of Corona we have moved to Halol . Today I submitted duly filled closure form with Debit cards & surplus blank cheques to Halol branch . I have auto FD facility with my account. Branch Manager of the branch wants me & my wife to visit the branch for the procedure of closing . We don't want to go out during this Corona period.

I am extremely fed up with the way this bank functions. I had taken up a home loan in 2014 and back then the EMI was around 24-25k but as the years passed, the EMI amount decreased. In the past few months of 2021 all EMI amounts have been between 13k-14k-15k however for July, they have been sending incorrect emi payment amount for rs 22878. This left me perplexed. I email them, their email services have been migrated. I tweet to them they give me random responses. Now, they have even stopped responding on Twitter. Surprisingly even after raising queries their messages with the wrong EMI amount haven’t stopped. Banks like this take customer grievances forgranted.

I have never used my demat account and it came free with my salary account.
Yesterday it got deducted with Rs 737.5 without any prior knowledge or information.
I need full refund for this.

Registered number: [protected]

Dear Team,

Request to confirm final status of Transfer Transaction ID : AXMB[protected]. It was debited from my account but not credited yet in beneficiary account

Dear Customer, INR 28000 debited from A/c no. XX3702 on[protected]:25:43 IST at NEFT/MB/AXMB[protected]/Umesh Kh/BANDHA. Avl Bal- INR 40000.00.

Kindly resolve the same.

Warm Regards
Umesh Khurana
[protected]