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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 114

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J
jagan san
Apr 10, 2021
Resolved
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Address: Axis Bank tindivanam branch

Sir,
My name is Jagadeesan Sampath,
My account number is [protected],
I deposited Rs6000 (six thousand rupees)
On 2nd April 2021, but cash stuck during counting.
I complained to the near branch they said it will be credited within 7 days, but still now money not been credited.please help me to refund my amount.
+2 photos
Aug 9, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2021
Axis Bank Customer Care's response
Hi, as checked, we wish to inform you that an amount of INR 6000/- has credited to your bank account ending with 6056 on 12th April '2021. We regret the inconvenience caused. Regards, Team Axis Bank.
Hi, as checked, we wish to inform you that an amount of INR 6000/- has credited to your bank account ending with 6056 on 12th April '2021. We regret the inconvenience caused. Regards, Team Axis Bank.
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    Sukriti Priya
    Apr 9, 2021
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    An axis demat account is opened in my salary account without my consent. An amount of Rs. 510 on 03/04/2021 & Rs.100 on 09/04/2021 got debited.
    Request you for full refund of money as well immediate closure of axis demat account.
    Axis Bank customer support has been notified about the posted complaint.
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      Sukriti Priya
      Apr 9, 2021
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      Axis demat account has been opened without my consent. Now, on 3rd april, 2021 amount of Rs. 510 got and today an amout of Rs. 100 got debited.
      I want full refund of my money debited and closure of demat account.
      Request to help me in this regard.
      Axis Bank customer support has been notified about the posted complaint.
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        B
        Banshi lal Lohar
        Apr 9, 2021
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        Sir,
        Yesterday I had recharged my bsnl mobile [protected] through my axis a/c but phone does not recharged and money debited Rs. 1999/-.

        Please see below

        INR 1999.00 debited from A/c no. 037606 on[protected]:42:04 IST at PUR/87021783/[protected]. Avl Bal- INR 23164.43. Call [protected], if not done by you.

        I want to know reason?
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Sachin Padale
          Apr 9, 2021
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          My name Nilesh, Credit card settlement loan no. [protected].
          Above said settlement done on 17.07.2019.
          Same were reflecting in my cibil due to settled status. Please close this error and clear as close for resolving my issue.

          Please do the needful.
          Mail id : nilesh.[protected]@gmail.com
          Mob No. [protected]
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
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            B
            Bhanu4299
            from Hyderabad, Telangana
            Apr 8, 2021
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            Resolved

            Mobile App & Net banking not working

            Not able to use Axis mobile App and Net banking, when I try to login in mobile App, error message pops saying, your registration has been terminated, please visit nearest branch. I went to Axis Bank several times and they don't know why I'm getting this message. Same problem with Net banking also.

            Please resolve this issue, as I'm getting
            problem's. I'm attaching screen shot for your reference.

            Thanksbr...
            +1 photos
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            R
            Rigveda
            Apr 8, 2021
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            Hi Sir/ma'am,
            I am not getting registered in axis application. Its showing "generic failure" & "sms sending failure".

            I don't want this type of services to be in banks. Please resolve the issue & dont make the issue big.

            Please see the procedure to resolve the issue.

            Thanking you
            Axis Bank customer support has been notified about the posted complaint.
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              R
              Roshan RB
              Apr 8, 2021
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              Resolved

              Hi. This is regarding the amount deducted from my savings account (Rs. 885) stating as axis direct charges on 03-04-21. I have been given false information in the Beginning of opening the account, that no fees will be charged in demat accounts. And I haven't used that demat account even once since It's been opened. The bank executive who came to assis me in opening the account gave false information about the demat accounts and now charges are being levied on it. Please take strict action on the false marketing strategies of axis bank executives. And request you resolve the issues for the same and get the refund.
              Aug 7, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                S
                Srimonto
                Apr 8, 2021
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                Address: Kolkata

                I have a salary a/c in axis bank kolkata branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (2nd april 2021) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this and i want my money back to my acct.

                Acc number- [protected]
                +1 photos
                Aug 13, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 11, 2021
                Axis Bank Customer Care's response
                Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                  K
                  Kanak Vashisht
                  Apr 8, 2021
                  Resolved
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                  Resolved

                  Used to hold a credit card of axis bank n i made the payments as well always on time n later on from past few months . I was not able to make the payments n i tght to settle the amount by making a payment in one shot. I called up so many times to there customer service n I visited the branch as well but every the answer used to got that I have to wait for 4 days in order to get the settlement letter. I was under impression that they will give me the letter however all of sudden without giving me any prior notice they just blocked my salary account . I was not able to withdraw my money from my account only. Still I was showing my patience and again I contacted that release my account and take ur payments give me the letter. But they are not taking it seriously I guess. Its been 1 week ago again that i waited to get my account realased. Its my company account I cant even change my bank a/c. I manage to get my salary through checks from past 1 year. But now even my company cant do that as its againts policy. Im stuck in a worst stiuation where bank is not even bothered how there customers are being treated. Im already make the payment on 31.03.2021 but they deduct again that amount from my account and apply lien, still they are not bothered. Please help me out...what shld i do...it's urgent please do something bcoz I have two little children and I am only one earing person.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 11, 2021
                  Axis Bank Customer Care's response
                  Hi, we regret the inconvenience caused and open to help you! Kindly share your mobile number registered with us. Also share the details of branch you have approached, so we may assist you at the earliest. Regards, Team Axis Bank.
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                    S
                    Siddharthpadhy27
                    Apr 7, 2021
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                    Address: Bhubaneswar

                    My ASAP account closed without any prior intimation. I have already done my KYC at branch but it closed saying that my KYC not done.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Resolved
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                      Resolved

                      There has been 2 deductions done from my axis bank account mentioning that the deduction are due to Dmat account.
                      However I am shouting like hell to each customer care executive that i do not have any DMAT account. They gave me axis direct number which says to enter mobile number and when i enter it, they say it is incorrect mobile number. In anyways i am not able to close this DMAT account.Can the bank help.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 08, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                        K
                        K R Suma Rao
                        Apr 6, 2021
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                        Hi Team,

                        I could see a deduction of 90000/- in my account for the BRN Payment card which is not opted or informed.

                        Kindly look into this and refund as soon as possible
                        Axis Bank customer support has been notified about the posted complaint.
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                          G
                          Gangadhar sake
                          Apr 6, 2021
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                          Resolved

                          Unauthorized transaction was done with my credit card in 2014 Oct.
                          Card was blocked and informed Axis bank team to help me to sort it out.
                          After several mail communications had with Axis bank team, all the payment is completed as directed by Axis bank team and sent hard copy of all the documents.

                          Since it is not updated by Axis bank in relevant records properly, the subject disputed amount was still shown as due amount for few more days event after blocking the CC.

                          Now its affecting my CIBIL score.

                          I request AXIS bank to help me to sort this issue.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi, we regret the inconvenience caused and open to help you! Kindly share your mobile number registered with us, so we may assist you at the earliest. Regards, Team Axis Bank.
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                            belgaonkarsantosh
                            Apr 6, 2021
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                            Resolved

                            Hello Sir/Madam

                            I had done NEFT transaction of Rs.2000/- on 02-Apr-2021. But due to some fault in Axis bank internet banking system two transactions for a single request were executed. My account number ends with 1786.

                            Could you please help me to reverse duplicate NEFT transaction executed by fault in Axis bank internet banking system.

                            Thanks,
                            Santosh
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... ​Regards, Team Axis Bank.
                            belgaonkarsantosh's [Complaint's author] reply, Apr 15, 2021
                            Hi,
                            I have already raised complaint on Axis bank site mentioned above but transaction reversal has not been done yet.
                            Thanks
                            Santosh
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                              Avinash.abhi
                              Apr 6, 2021
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                              Resolved

                              Dear team

                              In my account there will be a payment done without my interference (if it is credit card related there is due still reflecting in my app which is paid manually by me) and there is no much information provided by the bank under payment description how can I know that this payment done for so and so plz help me to resolve this issue
                              +1 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 06, 2021
                              Axis Bank Customer Care's response
                              Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-statement-1.aspx ​Regards, Team Axis Bank.
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                                H
                                hack1g0
                                Apr 5, 2021
                                Resolved
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                                Resolved

                                Address: Moradabad

                                I have also received same message from naukri.com

                                From (mahira sharma)
                                +1 photos
                                Apr 6, 2021
                                Complaint marked as Resolved 
                                mahira sharma • Email address:[email protected] Phone no:- ‪+91 72173 17035‬(mahira sharma)
                                Axis Bank customer support has been notified about the posted complaint.
                                Apr 05, 2021
                                Updated by hack1g0
                                ‪phone no:- +[protected]‬(Mahira sharma)
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                                  prashanth kumara
                                  Apr 5, 2021
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                                  Dear team,

                                  I have received following message today and yesterday
                                  which says
                                  Hello! Your a/c no. 209997 has been debited by rs. 118 on 4th and 5th Apr'21. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

                                  I don't think i have issued any such mandate.
                                  Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

                                  Reg mobile no:
                                  [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    nath79
                                    Apr 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: my email id is [email protected]

                                    Sir, my name is Ranganadh. on sataurday i.e. 03.04.21i gone to Jaleswar(balasore dist, odisha) axis bank CDM to deposit money of 100000/- through machine. But my money stuck in machine.. after this machine continuously counting the money after that a message dislplay that atm service us unavailable. today i complaint in branch the told me to it takes 7 -8 days . So please help me to solve issue
                                    at the earliest beacause one lakh is very huge amount to me
                                    +2 photos
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2021
                                    Axis Bank Customer Care's response
                                    Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx ​Regards, Team Axis Bank.
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                                      Arsath Javid
                                      Apr 5, 2021
                                      Resolved
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                                      Resolved

                                      From my account INR 885 Deducted from axis direct without my knowledge. I called Axis Customer care (Toll free number[protected] and they told me to contact this number (Toll free Number[protected] since Saturday to till now i tried to reach them they are not answering all the line is busy, any i called the axis customer care and they suggested me to drop a mail to [protected]@axisdirect.in

                                      Till not haven't received any update on this. Everyone time is precious. Look into this complaint with full pledged and resolve.
                                      +1 photos
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 06, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
                                      It's been 3 working days, I haven't get any response from your end.
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