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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 114

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D
Draman
Apr 13, 2021
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Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/12.04.2021... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra
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Axis Bank customer support has been notified about the posted complaint.
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    Ravi0078
    Apr 13, 2021
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    Resolved

    On 9th April, I tried to deposit money Rs. 18, 500 in ATM bank but transaction got timed out and my money stuck in ATM. I have been waiting for revert about my complaint. But axis bank is not replying. I have proof of transaction timed out and receipt of left notes.
    +1 photos
    Apr 17, 2021
    Complaint marked as Resolved 
    Problem resolved after continuous follow up with customer support team.
    Axis Bank customer support has been notified about the posted complaint.
    Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atm-cdm-4.as... for more information on the referred topic. Regret the inconvenience caused. Regards, Team Axis Bank
    Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atm-cdm-4.as... for more information on the referred topic. Regards, Team Axis Bank
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      Draman
      Apr 13, 2021
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      Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/NON... At 12/04/2021
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      Axis Bank customer support has been notified about the posted complaint.
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        Draman
        Apr 13, 2021
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        Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/12.04.2020... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
        I want to know about it as well as get the refund
        +1 photos
        Aug 7, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 14, 2021
        Axis Bank Customer Care's response
        Hi, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the referred topic. Regret the inconvenience caused. Regards, Team Axis Bank
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          phoenix12345
          Apr 12, 2021
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          Unwarranted charge

          Address: USA

          I was charged INR 143.98 in the entry below.
          TIPS/SCG/NON
          MCC/07.04.21/LEETCODE.COM 143.98
          I bought a product from this website a few days ago for USD$127, and I was charged a much higher rate than the market rate. In addition, I see now this 143.98 billed to my account. Can you explain this charge? Please reverse this charge because you have already charged me for the dollar to rupee conversion....
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          Bikramsen Mishra
          Apr 12, 2021
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          Address: satyabhama nivas, satyanagar,puri Odisha

          I Bikramsen Mishra A/c No-[protected] has deposit my saving Account thorugh Atm in Trimurti Height Grand Road, puri at 8.10 pm in 9/12/2021.due to technical earror my deposit amount not show in my account.
          Axis Bank customer support has been notified about the posted complaint.
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            A
            Abdul_887745
            Apr 12, 2021
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            Address: Mumbai

            My Account everyday problem Mony Transfer please completely Solution
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
            Apr 12, 2021
            Updated by Abdul_887745
            In my account every other third day or problem is happening, neither money is being transferred nor deposit is being made

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              L
              Locs
              Apr 11, 2021
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              Address: Dalhousie, Kolkata, West Bengal

              Hi,

              I was an employee of Axis Bank 3 months back, due to a pandemic situation every business model was down, the lockdown has been in crisis shape for everyone, eventually, my seniors or my direct reporting manager Mrs Aramita Banerjee had started to push me like anything to put down my paper, tried many times to discuss the issue and to work on my ability but she always refused to take the initiative. Instead of helping to be the team leader, she crossed my client to sell the banking product to gain her pocket. No senior person was helped me or listened to me, instead, I have been told that you cannot go against the cluster level people and my reporting manager, been mentally tortured for no reason even the topic was out of the case but I had been tortured with abusive language.
              Axis Bank customer support has been notified about the posted complaint.
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                J
                jagan san
                Apr 10, 2021
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                Address: Axis Bank tindivanam branch

                Sir,
                My name is Jagadeesan Sampath,
                My account number is [protected],
                I deposited Rs6000 (six thousand rupees)
                On 2nd April 2021, but cash stuck during counting.
                I complained to the near branch they said it will be credited within 7 days, but still now money not been credited.please help me to refund my amount.
                +2 photos
                Aug 9, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 13, 2021
                Axis Bank Customer Care's response
                Hi, as checked, we wish to inform you that an amount of INR 6000/- has credited to your bank account ending with 6056 on 12th April '2021. We regret the inconvenience caused. Regards, Team Axis Bank.
                Hi, as checked, we wish to inform you that an amount of INR 6000/- has credited to your bank account ending with 6056 on 12th April '2021. We regret the inconvenience caused. Regards, Team Axis Bank.
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                  S
                  Sukriti Priya
                  Apr 9, 2021
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                  An axis demat account is opened in my salary account without my consent. An amount of Rs. 510 on 03/04/2021 & Rs.100 on 09/04/2021 got debited.
                  Request you for full refund of money as well immediate closure of axis demat account.
                  Axis Bank customer support has been notified about the posted complaint.
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                    Sukriti Priya
                    Apr 9, 2021
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                    Axis demat account has been opened without my consent. Now, on 3rd april, 2021 amount of Rs. 510 got and today an amout of Rs. 100 got debited.
                    I want full refund of my money debited and closure of demat account.
                    Request to help me in this regard.
                    Axis Bank customer support has been notified about the posted complaint.
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                      Banshi lal Lohar
                      Apr 9, 2021
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                      Sir,
                      Yesterday I had recharged my bsnl mobile [protected] through my axis a/c but phone does not recharged and money debited Rs. 1999/-.

                      Please see below

                      INR 1999.00 debited from A/c no. 037606 on[protected]:42:04 IST at PUR/87021783/[protected]. Avl Bal- INR 23164.43. Call [protected], if not done by you.

                      I want to know reason?
                      Axis Bank customer support has been notified about the posted complaint.
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                        Sachin Padale
                        Apr 9, 2021
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                        My name Nilesh, Credit card settlement loan no. [protected].
                        Above said settlement done on 17.07.2019.
                        Same were reflecting in my cibil due to settled status. Please close this error and clear as close for resolving my issue.

                        Please do the needful.
                        Mail id : nilesh.[protected]@gmail.com
                        Mob No. [protected]
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                          Bhanu4299
                          from Hyderabad, Telangana
                          Apr 8, 2021
                          Resolved
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                          Resolved

                          Mobile App & Net banking not working

                          Not able to use Axis mobile App and Net banking, when I try to login in mobile App, error message pops saying, your registration has been terminated, please visit nearest branch. I went to Axis Bank several times and they don't know why I'm getting this message. Same problem with Net banking also.

                          Please resolve this issue, as I'm getting
                          problem's. I'm attaching screen shot for your reference.

                          Thanksbr...
                          +1 photos
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                          Rigveda
                          Apr 8, 2021
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                          Hi Sir/ma'am,
                          I am not getting registered in axis application. Its showing "generic failure" & "sms sending failure".

                          I don't want this type of services to be in banks. Please resolve the issue & dont make the issue big.

                          Please see the procedure to resolve the issue.

                          Thanking you
                          Axis Bank customer support has been notified about the posted complaint.
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                            R
                            Roshan RB
                            Apr 8, 2021
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                            Resolved

                            Hi. This is regarding the amount deducted from my savings account (Rs. 885) stating as axis direct charges on 03-04-21. I have been given false information in the Beginning of opening the account, that no fees will be charged in demat accounts. And I haven't used that demat account even once since It's been opened. The bank executive who came to assis me in opening the account gave false information about the demat accounts and now charges are being levied on it. Please take strict action on the false marketing strategies of axis bank executives. And request you resolve the issues for the same and get the refund.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                              S
                              Srimonto
                              Apr 8, 2021
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                              Resolved

                              Address: Kolkata

                              I have a salary a/c in axis bank kolkata branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (2nd april 2021) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this and i want my money back to my acct.

                              Acc number- [protected]
                              +1 photos
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 11, 2021
                              Axis Bank Customer Care's response
                              Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                                Kanak Vashisht
                                Apr 8, 2021
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                                Resolved

                                Used to hold a credit card of axis bank n i made the payments as well always on time n later on from past few months . I was not able to make the payments n i tght to settle the amount by making a payment in one shot. I called up so many times to there customer service n I visited the branch as well but every the answer used to got that I have to wait for 4 days in order to get the settlement letter. I was under impression that they will give me the letter however all of sudden without giving me any prior notice they just blocked my salary account . I was not able to withdraw my money from my account only. Still I was showing my patience and again I contacted that release my account and take ur payments give me the letter. But they are not taking it seriously I guess. Its been 1 week ago again that i waited to get my account realased. Its my company account I cant even change my bank a/c. I manage to get my salary through checks from past 1 year. But now even my company cant do that as its againts policy. Im stuck in a worst stiuation where bank is not even bothered how there customers are being treated. Im already make the payment on 31.03.2021 but they deduct again that amount from my account and apply lien, still they are not bothered. Please help me out...what shld i do...it's urgent please do something bcoz I have two little children and I am only one earing person.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 11, 2021
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused and open to help you! Kindly share your mobile number registered with us. Also share the details of branch you have approached, so we may assist you at the earliest. Regards, Team Axis Bank.
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                                  Siddharthpadhy27
                                  Apr 7, 2021
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                                  Address: Bhubaneswar

                                  My ASAP account closed without any prior intimation. I have already done my KYC at branch but it closed saying that my KYC not done.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    Resolved
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                                    Resolved

                                    There has been 2 deductions done from my axis bank account mentioning that the deduction are due to Dmat account.
                                    However I am shouting like hell to each customer care executive that i do not have any DMAT account. They gave me axis direct number which says to enter mobile number and when i enter it, they say it is incorrect mobile number. In anyways i am not able to close this DMAT account.Can the bank help.
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 08, 2021
                                    Axis Bank Customer Care's response
                                    Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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