Claimed

Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
Resolved
6562
Unresolved
6453
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 115

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Locs
Apr 11, 2021
Report
Copy

Address: Dalhousie, Kolkata, West Bengal

Hi,

I was an employee of Axis Bank 3 months back, due to a pandemic situation every business model was down, the lockdown has been in crisis shape for everyone, eventually, my seniors or my direct reporting manager Mrs Aramita Banerjee had started to push me like anything to put down my paper, tried many times to discuss the issue and to work on my ability but she always refused to take the initiative. Instead of helping to be the team leader, she crossed my client to sell the banking product to gain her pocket. No senior person was helped me or listened to me, instead, I have been told that you cannot go against the cluster level people and my reporting manager, been mentally tortured for no reason even the topic was out of the case but I had been tortured with abusive language.
Axis Bank customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jagan san
    Apr 10, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Axis Bank tindivanam branch

    Sir,
    My name is Jagadeesan Sampath,
    My account number is [protected],
    I deposited Rs6000 (six thousand rupees)
    On 2nd April 2021, but cash stuck during counting.
    I complained to the near branch they said it will be credited within 7 days, but still now money not been credited.please help me to refund my amount.
    Aug 9, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 13, 2021
    Axis Bank Customer Care's response
    Hi, as checked, we wish to inform you that an amount of INR 6000/- has credited to your bank account ending with 6056 on 12th April '2021. We regret the inconvenience caused. Regards, Team Axis Bank.
    Hi, as checked, we wish to inform you that an amount of INR 6000/- has credited to your bank account ending with 6056 on 12th April '2021. We regret the inconvenience caused. Regards, Team Axis Bank.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sukriti Priya
      Apr 9, 2021
      Report
      Copy

      An axis demat account is opened in my salary account without my consent. An amount of Rs. 510 on 03/04/2021 & Rs.100 on 09/04/2021 got debited.
      Request you for full refund of money as well immediate closure of axis demat account.
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sukriti Priya
        Apr 9, 2021
        Report
        Copy

        Axis demat account has been opened without my consent. Now, on 3rd april, 2021 amount of Rs. 510 got and today an amout of Rs. 100 got debited.
        I want full refund of my money debited and closure of demat account.
        Request to help me in this regard.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Banshi lal Lohar
          Apr 9, 2021
          Report
          Copy

          Sir,
          Yesterday I had recharged my bsnl mobile [protected] through my axis a/c but phone does not recharged and money debited Rs. 1999/-.

          Please see below

          INR 1999.00 debited from A/c no. 037606 on[protected]:42:04 IST at PUR/87021783/[protected]. Avl Bal- INR 23164.43. Call [protected], if not done by you.

          I want to know reason?
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sachin Padale
            Apr 9, 2021
            Report
            Copy

            My name Nilesh, Credit card settlement loan no. [protected].
            Above said settlement done on 17.07.2019.
            Same were reflecting in my cibil due to settled status. Please close this error and clear as close for resolving my issue.

            Please do the needful.
            Mail id : nilesh.[protected]@gmail.com
            Mob No. [protected]
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhanu4299
              from Hyderabad, Telangana
              Apr 8, 2021
              Resolved
              Report
              Copy
              Resolved

              Mobile App & Net banking not working

              Not able to use Axis mobile App and Net banking, when I try to login in mobile App, error message pops saying, your registration has been terminated, please visit nearest branch. I went to Axis Bank several times and they don't know why I'm getting this message. Same problem with Net banking also.

              Please resolve this issue, as I'm getting
              problem's. I'm attaching screen shot for your reference.

              Thanksbr...
              Helpful
              3 other people found this review helpful
              3 found this helpful
              1 Comment
              Report
              Copy
              R
              Rigveda
              Apr 8, 2021
              Report
              Copy

              Hi Sir/ma'am,
              I am not getting registered in axis application. Its showing "generic failure" & "sms sending failure".

              I don't want this type of services to be in banks. Please resolve the issue & dont make the issue big.

              Please see the procedure to resolve the issue.

              Thanking you
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Roshan RB
                Apr 8, 2021
                Resolved
                Report
                Copy
                Resolved

                Hi. This is regarding the amount deducted from my savings account (Rs. 885) stating as axis direct charges on 03-04-21. I have been given false information in the Beginning of opening the account, that no fees will be charged in demat accounts. And I haven't used that demat account even once since It's been opened. The bank executive who came to assis me in opening the account gave false information about the demat accounts and now charges are being levied on it. Please take strict action on the false marketing strategies of axis bank executives. And request you resolve the issues for the same and get the refund.
                Aug 7, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Srimonto
                  Apr 8, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Kolkata

                  I have a salary a/c in axis bank kolkata branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (2nd april 2021) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this and i want my money back to my acct.

                  Acc number- [protected]
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 11, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kanak Vashisht
                    Apr 8, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Used to hold a credit card of axis bank n i made the payments as well always on time n later on from past few months . I was not able to make the payments n i tght to settle the amount by making a payment in one shot. I called up so many times to there customer service n I visited the branch as well but every the answer used to got that I have to wait for 4 days in order to get the settlement letter. I was under impression that they will give me the letter however all of sudden without giving me any prior notice they just blocked my salary account . I was not able to withdraw my money from my account only. Still I was showing my patience and again I contacted that release my account and take ur payments give me the letter. But they are not taking it seriously I guess. Its been 1 week ago again that i waited to get my account realased. Its my company account I cant even change my bank a/c. I manage to get my salary through checks from past 1 year. But now even my company cant do that as its againts policy. Im stuck in a worst stiuation where bank is not even bothered how there customers are being treated. Im already make the payment on 31.03.2021 but they deduct again that amount from my account and apply lien, still they are not bothered. Please help me out...what shld i do...it's urgent please do something bcoz I have two little children and I am only one earing person.
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 11, 2021
                    Axis Bank Customer Care's response
                    Hi, we regret the inconvenience caused and open to help you! Kindly share your mobile number registered with us. Also share the details of branch you have approached, so we may assist you at the earliest. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Siddharthpadhy27
                      Apr 7, 2021
                      Report
                      Copy

                      Address: Bhubaneswar

                      My ASAP account closed without any prior intimation. I have already done my KYC at branch but it closed saying that my KYC not done.
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Resolved
                        Report
                        Copy
                        Resolved

                        There has been 2 deductions done from my axis bank account mentioning that the deduction are due to Dmat account.
                        However I am shouting like hell to each customer care executive that i do not have any DMAT account. They gave me axis direct number which says to enter mobile number and when i enter it, they say it is incorrect mobile number. In anyways i am not able to close this DMAT account.Can the bank help.
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 08, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          K R Suma Rao
                          Apr 6, 2021
                          Report
                          Copy

                          Hi Team,

                          I could see a deduction of 90000/- in my account for the BRN Payment card which is not opted or informed.

                          Kindly look into this and refund as soon as possible
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gangadhar sake
                            Apr 6, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Unauthorized transaction was done with my credit card in 2014 Oct.
                            Card was blocked and informed Axis bank team to help me to sort it out.
                            After several mail communications had with Axis bank team, all the payment is completed as directed by Axis bank team and sent hard copy of all the documents.

                            Since it is not updated by Axis bank in relevant records properly, the subject disputed amount was still shown as due amount for few more days event after blocking the CC.

                            Now its affecting my CIBIL score.

                            I request AXIS bank to help me to sort this issue.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, we regret the inconvenience caused and open to help you! Kindly share your mobile number registered with us, so we may assist you at the earliest. Regards, Team Axis Bank.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              belgaonkarsantosh
                              Apr 6, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hello Sir/Madam

                              I had done NEFT transaction of Rs.2000/- on 02-Apr-2021. But due to some fault in Axis bank internet banking system two transactions for a single request were executed. My account number ends with 1786.

                              Could you please help me to reverse duplicate NEFT transaction executed by fault in Axis bank internet banking system.

                              Thanks,
                              Santosh
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... ​Regards, Team Axis Bank.
                              belgaonkarsantosh's [Complaint's author] reply, Apr 15, 2021
                              Hi,
                              I have already raised complaint on Axis bank site mentioned above but transaction reversal has not been done yet.
                              Thanks
                              Santosh
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Avinash.abhi
                                Apr 6, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Dear team

                                In my account there will be a payment done without my interference (if it is credit card related there is due still reflecting in my app which is paid manually by me) and there is no much information provided by the bank under payment description how can I know that this payment done for so and so plz help me to resolve this issue
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 06, 2021
                                Axis Bank Customer Care's response
                                Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-statement-1.aspx ​Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  hack1g0
                                  Apr 5, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Moradabad

                                  I have also received same message from naukri.com

                                  From (mahira sharma)
                                  Apr 6, 2021
                                  Complaint marked as Resolved 
                                  mahira sharma • Email address:[email protected] Phone no:- ‪+91 72173 17035‬(mahira sharma)
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Apr 05, 2021
                                  Updated by hack1g0
                                  ‪phone no:- +[protected]‬(Mahira sharma)
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    prashanth kumara
                                    Apr 5, 2021
                                    Report
                                    Copy

                                    Dear team,

                                    I have received following message today and yesterday
                                    which says
                                    Hello! Your a/c no. 209997 has been debited by rs. 118 on 4th and 5th Apr'21. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

                                    I don't think i have issued any such mandate.
                                    Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

                                    Reg mobile no:
                                    [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      nath79
                                      Apr 5, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: my email id is [email protected]

                                      Sir, my name is Ranganadh. on sataurday i.e. 03.04.21i gone to Jaleswar(balasore dist, odisha) axis bank CDM to deposit money of 100000/- through machine. But my money stuck in machine.. after this machine continuously counting the money after that a message dislplay that atm service us unavailable. today i complaint in branch the told me to it takes 7 -8 days . So please help me to solve issue
                                      at the earliest beacause one lakh is very huge amount to me
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 06, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx ​Regards, Team Axis Bank.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit