Axis Bank Complaints & Reviews

Address: WEST BENGAL

My a/c-
debited rs.1699/- for ecpp assist charge.
This amount deduct from my a/c without my knowledge.
Pls help to refund my deduct amt.

Card no-4641********4495
my name-nurul hoque
contact no-[protected]

Axis Bank customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Jul 23, 2021

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team

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Address: Raghobpur miltola altapur uttardinajpur, Botolbari to rasakhwa

Castomar sarvice

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I was not able to pay my personal loan EMI from axis bank this month..for which they debited the EMI amount from my account..Nd the balance came in negative..then today when money was credited to my account..then this negative balance was debited first amounting to 8499..then I paid the overdue amount of this month EMI also..that means either 8499 rs has been deducted twice from my account or they have locked my amount as lein against EMI of rs 8499..as now I have paid the outstanding due..so they should refund this 8499 rs in my account back..

Aug 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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I have a Axis Neo Credit Card ending with 1489 in the name of Mrs. Pampa Chandra.
Right now I have Total Ourstanding of that particula Credit Card Rs. 2, 00, 000.
But due to pendamic situation I'm unable to paid my Dues. Each and Every Day I get calls from Call Center. Several months I have charged Late Payment Fees as well Interest.
Now I can't able to pay any Bill Amount further. My financial condition very bad and going to wrost.
In this situation I want a permanent solution by Settlement of Credit Card.
I'm able to pay 10% - 20% maximum of my Total Outstnding. Also that amount I want to pay in installments.
Please look into matter priority basis.

Jul 13, 2021

Complaint marked as Resolved

Dear Axis My problems it's not resolved. How to mark it is resolved and it is really resolved then please prove me necessary steps regard this. Thanks Pampa Chandra

Axis Bank customer support has been notified about the posted complaint.

Jul 02, 2021

Updated by Babai_2021 Dear Axis Bank

Still I not get any reply from your end. Can you please look this matter on priority basis.

Thanks

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Address: Hunasamaranahalli, Bengaluru

I have salary account with Axis bank & an Axis bank credit card. due to delay in salary i was unable to make payment on time. when i got salary, Axis has put my salary amount in Lein, when I called customer care to remove the Lein, they refused & they asked me to arrange some other money & to make the payment through other sources.
Now Whatever money I had axis put them on hold & I requested them to transfer the Lein amount to credit card so that balance would be cleared, but all their executives are refusing for it. Axis wants me to arrange money from other sources & to make payment from other account, once payment is cleared they will removed.

How can I make payment when Axis hold my payment?

Aug 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Jun 29, 2021

Updated by jafjsk I have made the payment through other methods. still lien in my account is not removed by Axis Bank.

Verified Support

Jul 01, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: 1ST MAIN ROAD

Not ever bank

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Iam being harassed from axis bank representative sanpada loan center from past 2 months and he is saying everyday that next day loan will get disbursed.I have my sanctioned letter of loan amount with all the proofs required.I have even contacted regional manager of the same branch, he was very active at start but after some days he too started responding like the agent.I didnt knew such kind of people are kept by bank of this stature.

I am really helpless and dont know what is happening as i have already invested my hard earned money.

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Dear Sir,

I have a personal loan from Axis bank, and I continue to pay this EMI month wise, after that my axis bank saving a/c is going in lien why ? I do not understand when I am paying this amount on monthly basis from netbanking due to a/c lein, then why not remove my lien from personal a/c.

please look this deeply and remove lien from my a/c no [protected] cust ID[protected]

Personal Loan A/c No : PPR[protected]

Need reply as soon as possible.

Aug 16, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2021

Axis Bank Customer Care's response Hi, we wish to inform you that lien has been removed from his account. Regards, Team Axis Bank

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 26, 2021

Verified Support

Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank

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Dear Sir, I am using a axis bank saving a/c, due to credit card loan, our a/c is in Lien, but I have settled my credit card loan amount on April 21 month, but No any hearing from axis bank loan department, after more conversation on mail and phone also. please help on this. my details are given below :

Credit card No [protected]
Saving A/c No [protected]

thanks and regards,

Yogesh Sharma
Mob [protected]

Aug 20, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we request you to share the screenshot of settlement letter for us to check and assist you further. Regards, Team Axis Bank

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I am from Chennai, Tamil Nadu, India. I received a replacement card today and found that my last name was misspelt on the card. It was correctly spelt on the letter that came with the card.

As per the advised card safety measures listed on Axis bank, I contacted customer care informing them of the discrepancy. However, they informed me that another card with the correction will not be issued for another month. The nodal officer email ids listed are not reachable either.

I request you to kindly resolve this problem by issuing me a new card with the correct details soon.

Jul 7, 2021

Complaint marked as Resolved

The bank official informed that the maximum number of printable characters on the card reached.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Jul 07, 2021

Updated by phoenix1618 Should I message on facebook? what details are required?

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Your dispute links are not working and how you have resolved the issue, credit my 45000 back to account. without resolving dont close the issue.
Very bad customer service
I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
My account no [protected], Kindly rectify the issue as soon as possible.
Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
Take this issue as high priority and resolve it as soon as possible

Jun 25, 2021

Complaint marked as Resolved

why your are resolving the issue, i didnt get my money 45000 to my account. without getting you are resolving the issue. This is very bad customer service. credit 45000 to my account 910010008909621

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank

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Your dispute links are not working
I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
My account no [protected], Kindly rectify the issue as soon as possible.
Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
Take this issue as high priority and resolve it as soon as possible

Jun 25, 2021

Complaint marked as Resolved

How you have resolved this complaint. i didnt get my money 45000 to my account .then how it is resolved, Credit my 45000 to the axis account 910010008909621 . name arun ramasamy dob 11051984 phno 8943742558. Very bad customer service, without resolving the issue . your are closing the issue. I need to talk to customer relationship manager and need to raise the issue.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank

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My IMPS transaction got failed today, I have transferred 45000, amount debited through IMPS but beneficiary didn't received the money . Thisi is urgent take necessary action return back my 45000 soon in my savings account.
My Account number : [protected]
Name : Arun Ramasamy
DOB : 11/05/1984.

This issue i am facing second time very bad IMPS service, risk service to transfer money . Rectify the IMPS issue and give back my money 45000 to my account, .

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Address: Mal Bazaar, West Bengal

My monthly statement showed a reduction of Rs 10, 000( ATM cash) from my account on 14th May but I have not performed this action. My ATM card was in my possession at all times. I did not receive any message or email of the ATM transaction and hence was completely unaware of it.

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Dear Team,

I have taken Flipkart Axis credit card since 4 years back but haven't faced any issue to do the payment and haven't delay for late payment but since 3-4 months without getting any reminder text message they are taking charges like late payment fee, debit interest GST and etc. Three consecutive months facing same issue and every month getting updated statement like 950 rs for late payment.

I had paid 3400 for 2000 billed amount, now they have added extra facility to take the interest for Unbilled amount too.

Because of Axis bank system issue i need to pay late payment for every month. Card end (0351)

Thanks,
Amit Kumar

Aug 6, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 25, 2021

Verified Support

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit...⇄ Regards, Team Axis Bank.

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Amit3536's [Complaint's author] reply, Jun 28, 2021

Dear Team,

Yet to receive no update at your end.
I think it's better to disable this credit card.Kindly provide the process to disable this card.

Thanks,
Amit Kumar

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My money was not credited to my account

Aug 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank

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Address: whitefield branch bangalore

I have got a call from the axis bank executive she have told all the details of the credit card ..Then she asked if i want to continue with the card .i said no, , , , then she said you need to tell me the otp to cancel you card ...After doing the card started debiting 3000 rs per month ...i went and spoke to the bank ...The manager suggested to not use the account ... I did not have any work in the pandemic and after that i got 45 kin my account as that is the only saving i have in 5 years of the work suddenly i notice that bank have brn-pymt-card have debited all my money without even informing me about any transaction nor i get any message from the bank that it have been debited ..

This is such a negligence from the bank kindly get me my money back as i have only that as my saving

Jun 29, 2021

Complaint marked as Resolved

The Complaint is not at all resolved then how have you marked as resolved please dont play with our life it is a very hard earned money

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 25, 2021

Verified Support

Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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AMKsu's [Complaint's author] reply, Jun 28, 2021

Hi sir my registered mobile no is 8971525890 I hope you resolve this issue iam a very poor man i am depending on this money .. As i have no more savings

A

AMKsu

Jun 29, 2021

The issue is not resolved how can you resolve it . Can you please tell me over that

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Dear Axis team,
I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
My account no [protected], Kindly rectify the issue as soon as possible.
Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
Take this issue as high priority and resolve it as soon as possible
Thanks

Aug 6, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 24, 2021

Verified Support

Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-...⇄ and raise a dispute for the referred transaction. Regards, Team Axis Bank

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anithagm gm's [Complaint's author] reply, Jun 24, 2021

The above link is not working, refund my 45000 to my account, This is kind of bad response from your side. Take this as high priority not a small money
I am facing issue in IMPS bank transfer .take necessary action to resolve IMPS gateway, again i will not be using this gateway of transfer . Today i have transfered 45000 and it fails, this same issue i have faced a few weeks back.
My account no [protected], Kindly rectify the issue as soon as possible.
Raise a concern to the banking domain gateway issue .check the gateway network protocols and clear the temp files stored on gateway.
Take this issue as high priority and resolve it as soon as possible

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Address: Bhuj kutch

My saving account was open in axis bank and creat fd for bank account but without any information and without any intimation bank was close my bank accounts.and fraud with my bank guarantee security.

Aug 7, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2021

Axis Bank Customer Care's response Hi, we request you to visit the nearest Axis Bank branch for further assistance. Regards, Team Axis Bank

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Address: Tilak Nagar Branch, Jaipur

Being and ex-employee of Axis bank, i have to resign from the post of Deputy Manager, due to my Health conditions in year 2018, From Tilak nagar branch, Jaipur.
As a part of settlement, 3 months salary was deducted by Axis bank and i was informed that my experience certificate will be provided.

Even after deducting all the settlement from my account ( also provided with Nil dues letter), bank HR is not issuing me with my Experience certificate, stating that my Manager logged my resignation as VAS, which i am completely unaware off.
After numerous mails to HR department, Nodal office and circle office, No positive response is being provided by AXIS Bank, till now. Local HR Department is refusing to provide Experience certificate.

Aug 6, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 24, 2021

Verified Support

Hi, we regret the inconvenience caused and are open to help you! Please DM us your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 115

Ecpp charge rs.1699/- deduct from credit card a/c

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Castomar sarvice

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My account balance not matching with the statement of my account

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Credit Card

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My Salary Account is in Lein & Axis asking me to make payment from other money

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Not ever

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Extreme delay in loan disbursement

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Personal Loan A/c No PPR088303084693 (Saving A/c is in lien due to Personal Loan after Regular payment monthly) Not remove Lien

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Axis bank saving a/c 133010100162685 Lien not remove by credit card dept

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Name misspelled on atm card

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IMPS failed and 45000 rs debited from my account on yesterday

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IMPS money transfer fails , 45000 debited from my account

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IMPS axis bank transfer

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Unknown reduction of money from account

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Unwanted money deducted by Axis bank due to their system issue

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My transaction was not successful

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Brn-pymt-card

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IMPS axis bank transfer

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Stop my saving account without inform.

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Not providing experience certificate to ex-employee

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