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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 118

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S
Stuti Mehrotra
Mar 23, 2021
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Salary account in negative balance

I have an salary account with axis bank and i am working past 1.3 year.
My salary account is in negative balance which should not happen.
Please resolve the issue on high priority as j am about to get my salary.
It in negative balance of -29454 rs...
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Vabh
Mar 23, 2021
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Address: Mumbai

I received a Axis bank credit card but that time they didn't informed about that I need to pay initial amount for 1 year so I accepted the card and I didn't use it till now.so I didn't check the payment details now the amount is increased to 9, 440 rupees because of fine I think so .I don't want the card anymore and I'm not responsible for this .I'm not ready to pay the amount .I already raised a compliant the request .when I call customer care they continuously said its processing .Please make immediate action .The amount will be increased every month .Once this month end its increased to around 9, 440
Axis Bank customer support has been notified about the posted complaint.
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    Kaviyasri Prabhakaran
    Mar 23, 2021
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    I received a Flipkart credit card but that time they didn't informed about that I need to pay initial amount for 1 year so I accepted the card and I didn't use it till now.so I didn't check the payment details now the amount is increased to 5450 rupees because of fine I think so .I don't want the card anymore and I'm not responsible for this .I'm not ready to pay the amount .I already raised a compliant the request number is 66000709.when I call customer care they continuously said its processing .Please make immediate action .The amount will be increased every month .Once this month end its increased to around 6000.
    Axis Bank customer support has been notified about the posted complaint.
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      Ratan789
      Mar 23, 2021
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      NACH/ECS charges

      Hello Sir,

      This is in reference to the charges made on my account for NACH/ECS charges by Axis Bank as per their communication about these charges it been clearly stated-*Does not include MF SIP, Insurance premium payment, Bill payments". And I only have 3 mutual Fund SIP goes into my account nothing apart from that. And I have communicated the same to them as well and despite of this update I was charged 25rs Plus 18% GST...
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      karan2284
      from Delhi, Delhi
      Mar 22, 2021
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      Sir,
      Im Using axis bank savings account by the name of Karan Duggal of which account no is [protected].My branch is kundli sonipat.Sir For last few months this bank is charging me unethically.As we know in hard times like COVID they made my life hell.They are charging 3000 to 4000 Rs per month for consolidated charges and other charges which are not explained.Please help me to get my money reverted back to my saving account
      Axis Bank customer support has been notified about the posted complaint.
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      No one from the bank turned till now
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        bhaskar17
        from Bengaluru, Karnataka
        Mar 22, 2021
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        I was not interested in taking life insurance as an additional thing for my home loan but I was told that it is mandatory to process the home loan.

        I have asked for written confirmation along with RBI guidance and I am yet to receive. can anyone confirm if life insurance is mandate for home loan
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        Axis Bank customer support has been notified about the posted complaint.
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          Sukkun
          Mar 22, 2021
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          I attempted a recharge of Rs.1500 to my FASTAG account through my Axis debit card. The money has been debited from my account but no recharge has been done.
          Axis Bank customer support has been notified about the posted complaint.
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          The Axis Bank is providing one of the WORST FAST TAG Services. No one should use it. On 11th February 2021 my Fast Tag Account was Double Debited by R110 cash and Rs.110 to my Fast Tag Account at 10.25 AM on Mumbai Nashik Expressway at Arjunali Toll. Then Rs.25 debited to my Fast Tag Account being Adjustment on 16th February 2021. Since 9th February 2021 I was not able to Recharge my Account of MH 47 AB 9377 ([protected]) on 18th February 2021, even though I have Fast Tag with low balance I have to pay double Toll Rs.220 at Ghoti on Mumbai Nashik Expressway. Apart from this I have to wait in 2KM que. In spite of sending mails and complaints on Helpline even after one month neither my Fast Tag a/c is credited by Rs.245 nor still I am able to Recharge my Fast Tag Account. The amount is small bu the Volume is very big thus daily Crores of Rupees on account of Double Debit Goes the Rough Toll Operators Account. If the Bank penalize the Toll Operators for such Double or Unauthorized Debits then they will not do such malpractices.
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          The Axis Bank is providing one of the WORST FAST TAG Services. No one should use it. On 11th February 2021 my Fast Tag Account was Double Debited by R110 cash and Rs.110 to my Fast Tag Account at 10.25 AM on Mumbai Nashik Expressway at Arjunali Toll. Then Rs.25 debited to my Fast Tag Account being Adjustment on 16th February 2021. Since 9th February 2021 I was not able to Recharge my Account of MH 47 AB 9377 ([protected]) on 18th February 2021, even though I have Fast Tag with low balance I have to pay double Toll Rs.220 at Ghoti on Mumbai Nashik Expressway. Apart from this I have to wait in 2KM que. In spite of sending mails and complaints on Helpline even after one month neither my Fast Tag a/c is credited by Rs.245 nor still I am able to Recharge my Fast Tag Account. The amount is small bu the Volume is very big thus daily Crores of Rupees on account of Double Debit Goes the Rough Toll Operators Account. If the Bank penalize the Toll Operators for such Double or Unauthorized Debits then they will not do such malpractices.
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            Suraj Nazare
            Mar 22, 2021
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            Address: House No 308 Kalepadal Railway Crossing Hadapsar Pune 411028.

            Hi Team,

            Please be informed that I have raised the request for the deduction of the interest rate of my home loan account PHR[protected] however there seems to no action has been taken from your end.

            hence the last step is to change the home loan to SBI bank account if by 48 hours I will not received any call please Share me the document to change the home loan to other bank account.

            Regards,
            Suraj Nazare.
            Axis Bank customer support has been notified about the posted complaint.
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              A
              anniyanforhindu
              from Coimbatore, Tamil Nadu
              Mar 21, 2021
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              Overdraft account closure

              Address: Coimbatore

              Sir / madam, I need assistance or need this escalated to next level. Some serious confusion with your end. I visited the loan center and they said overdraft cannot be closed here I visited loan center in nanjundapuram and I met Mr Sadik, he directed me to go to laxmi mills branch, I visited laxmi mill brach Coimbatore and met Mr Surender who was the executive gave us form for overdraft account closure. We filled it and he said over draft...
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              bhasindheeraj
              Mar 21, 2021
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              I have transferred 2050rs yesterday (20 March). So the amount was debited but beneficiary not credited. I repeated the same transaction again and same thing happened.
              Kindly look into this. Its been around 24hrs, Amount is not refunded yet nor credited to beneficiary.
              Axis Bank customer support has been notified about the posted complaint.
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                Pankajkraj76
                Mar 21, 2021
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                I am not able to track my credit card status, , , Thank you for applying for Axis Bank Flipkart Credit Card. Your app ID is C1-[protected]-C1.

                Please tell my credit card Status
                Axis Bank customer support has been notified about the posted complaint.
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                  V
                  Vijay Kumar Chawla
                  Mar 21, 2021
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                  Address: Axis Bank Phullanwal Branch Ludhiana

                  I am having an account with Axis Bank from last many years. My account was freezed without any prior notice to me, prior intimation to me and even my credit card payment was declines which was regularly auto debit from my account. This was really shocking for me and moreover I am having joint account and KYC of first account holder as stated by bank is complete. I was at the time out of station for official duties and was required card for payments and on the basis of declining payment by bank my card has also been blocked. This is a clear cut insult to me. I sent my son and the staff at Phullanwal branch Ludhiana did not behave properly with him. Numerous mails have been sent but no action. I request that stern action must be taken against person at fault .
                  Axis Bank customer support has been notified about the posted complaint.
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                    Vijay Kumar Chawla
                    Mar 20, 2021
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                    Address: Ludhiana Punjab

                    I am having a joint account at AXIS Phullanwal Ludhiana branch for last so many years. All of a sudden my account is freezed and my credit card payment declines which was auto debit. Mental trauma for me. Nobody is there to solve the issue. Only getting recorded messages.
                    Axis Bank customer support has been notified about the posted complaint.
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                      Ekramriya
                      Mar 19, 2021
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                      Address: Hazaribag

                      Dear Axis Bank,

                      I use axis card last 2 years but now i am very irretate to your card serivices like without information transaction done without information credit card all bills to move on my personal account and my account get minus and freeze also this is not right thing if you do not change your serivces then i close my account and also refer to my family, friend and collegues do not open an account in Axis Bank.

                      My resigterd mobile number is [protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
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                      Dear Customer,

                      We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                      Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                      Regards
                      CPP Team
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                        sanjeev-JAIN-14068
                        from Mumbai, Maharashtra
                        Mar 19, 2021
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                        There was fraud transaction done on the 11.01.2021 it was reported to bank and police complaint done and credit dispute form submitted to BANK. Subsequently the card was blocked immediately the fraud transaction was done by Amazon-Axi. i did not share with anyone.
                        on14.03.2021 there was 3 fraud transaction done despite the card being blocked bank again writes that they are not responsible and it done by me.
                        They advised me to file a new complaint with police.

                        -
                        Axis Bank customer support has been notified about the posted complaint.
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                          Anilkt
                          from Vadodara, Gujarat
                          Mar 19, 2021
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                          Address: Axis Bank Manjhalpur Vadodara

                          Dear sir
                          MY salary accounts have been blocked for want of KYC of secondary accounts handler. however secondary handler KYC submitted on 07 Mar 2021 but still my accounts not unblocked.

                          Such cases happening every year and I am feeling being hrashed by Axis bank Manjhalpur, Vadodara for which bank I am customer.

                          My account no last five digit is 29494 .

                          Kindly confirm unblocking as I am unable to make any transaction neither digital nor ATM even my EMI also not being paid through TCS.

                          Regards
                          Anil Kishor Tiwari
                          Mobile NO last four digit 9097
                          Axis Bank customer support has been notified about the posted complaint.
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                            Satish_Pandey
                            Mar 18, 2021
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                            Hi, i have saving account in axis bank & when i checked my balance they have deducted 250 rs from my account written as Consolidated Charges.
                            Please help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples
                            Axis Bank customer support has been notified about the posted complaint.
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                              Vj Jalandra
                              Mar 18, 2021
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                              Amount deducted of rs 7777 but I could not join the contest on 18 march in DEN VS CHA MATCH
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                              Axis Bank customer support has been notified about the posted complaint.
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                                Vinayakkadam
                                Mar 18, 2021
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                                Not received NOC against my Credit card loan all payments

                                Dear Sir / Madam,

                                PFA file of my Axis neo credit card no-[protected] loan payment receipt.
                                I have required NOC of this credit card loan closure for my SBI loan disbursement.
                                Due to this my Noc my disbursement process is stop & my developer has been giving me interest on my current slab value.

                                I am trying to receiving NOC from last seven days from axis bank all services like customer care...
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                                Ravikiran Hiremath
                                Mar 17, 2021
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                                Axis Bank PTL/scg.Visa.Pos.Dt 15.03.21

                                Address: 9538769239

                                Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 150321. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the...
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