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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 119

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R
Ratan789
Mar 23, 2021
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NACH/ECS charges

Hello Sir,

This is in reference to the charges made on my account for NACH/ECS charges by Axis Bank as per their communication about these charges it been clearly stated-*Does not include MF SIP, Insurance premium payment, Bill payments". And I only have 3 mutual Fund SIP goes into my account nothing apart from that. And I have communicated the same to them as well and despite of this update I was charged 25rs Plus 18% GST...
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karan2284
from Delhi, Delhi
Mar 22, 2021
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Sir,
Im Using axis bank savings account by the name of Karan Duggal of which account no is [protected].My branch is kundli sonipat.Sir For last few months this bank is charging me unethically.As we know in hard times like COVID they made my life hell.They are charging 3000 to 4000 Rs per month for consolidated charges and other charges which are not explained.Please help me to get my money reverted back to my saving account
Axis Bank customer support has been notified about the posted complaint.
No one from the bank turned till now
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    bhaskar17
    from Bengaluru, Karnataka
    Mar 22, 2021
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    I was not interested in taking life insurance as an additional thing for my home loan but I was told that it is mandatory to process the home loan.

    I have asked for written confirmation along with RBI guidance and I am yet to receive. can anyone confirm if life insurance is mandate for home loan
    Axis Bank customer support has been notified about the posted complaint.
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      Sukkun
      Mar 22, 2021
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      I attempted a recharge of Rs.1500 to my FASTAG account through my Axis debit card. The money has been debited from my account but no recharge has been done.
      Axis Bank customer support has been notified about the posted complaint.
      The Axis Bank is providing one of the WORST FAST TAG Services. No one should use it. On 11th February 2021 my Fast Tag Account was Double Debited by R110 cash and Rs.110 to my Fast Tag Account at 10.25 AM on Mumbai Nashik Expressway at Arjunali Toll. Then Rs.25 debited to my Fast Tag Account being Adjustment on 16th February 2021. Since 9th February 2021 I was not able to Recharge my Account of MH 47 AB 9377 ([protected]) on 18th February 2021, even though I have Fast Tag with low balance I have to pay double Toll Rs.220 at Ghoti on Mumbai Nashik Expressway. Apart from this I have to wait in 2KM que. In spite of sending mails and complaints on Helpline even after one month neither my Fast Tag a/c is credited by Rs.245 nor still I am able to Recharge my Fast Tag Account. The amount is small bu the Volume is very big thus daily Crores of Rupees on account of Double Debit Goes the Rough Toll Operators Account. If the Bank penalize the Toll Operators for such Double or Unauthorized Debits then they will not do such malpractices.
      The Axis Bank is providing one of the WORST FAST TAG Services. No one should use it. On 11th February 2021 my Fast Tag Account was Double Debited by R110 cash and Rs.110 to my Fast Tag Account at 10.25 AM on Mumbai Nashik Expressway at Arjunali Toll. Then Rs.25 debited to my Fast Tag Account being Adjustment on 16th February 2021. Since 9th February 2021 I was not able to Recharge my Account of MH 47 AB 9377 ([protected]) on 18th February 2021, even though I have Fast Tag with low balance I have to pay double Toll Rs.220 at Ghoti on Mumbai Nashik Expressway. Apart from this I have to wait in 2KM que. In spite of sending mails and complaints on Helpline even after one month neither my Fast Tag a/c is credited by Rs.245 nor still I am able to Recharge my Fast Tag Account. The amount is small bu the Volume is very big thus daily Crores of Rupees on account of Double Debit Goes the Rough Toll Operators Account. If the Bank penalize the Toll Operators for such Double or Unauthorized Debits then they will not do such malpractices.
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        Suraj Nazare
        Mar 22, 2021
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        Address: House No 308 Kalepadal Railway Crossing Hadapsar Pune 411028.

        Hi Team,

        Please be informed that I have raised the request for the deduction of the interest rate of my home loan account PHR[protected] however there seems to no action has been taken from your end.

        hence the last step is to change the home loan to SBI bank account if by 48 hours I will not received any call please Share me the document to change the home loan to other bank account.

        Regards,
        Suraj Nazare.
        Axis Bank customer support has been notified about the posted complaint.
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          A
          anniyanforhindu
          from Coimbatore, Tamil Nadu
          Mar 21, 2021
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          Overdraft account closure

          Address: Coimbatore

          Sir / madam, I need assistance or need this escalated to next level. Some serious confusion with your end. I visited the loan center and they said overdraft cannot be closed here I visited loan center in nanjundapuram and I met Mr Sadik, he directed me to go to laxmi mills branch, I visited laxmi mill brach Coimbatore and met Mr Surender who was the executive gave us form for overdraft account closure. We filled it and he said over draft...
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          bhasindheeraj
          Mar 21, 2021
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          I have transferred 2050rs yesterday (20 March). So the amount was debited but beneficiary not credited. I repeated the same transaction again and same thing happened.
          Kindly look into this. Its been around 24hrs, Amount is not refunded yet nor credited to beneficiary.
          Axis Bank customer support has been notified about the posted complaint.
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            Pankajkraj76
            Mar 21, 2021
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            I am not able to track my credit card status, , , Thank you for applying for Axis Bank Flipkart Credit Card. Your app ID is C1-[protected]-C1.

            Please tell my credit card Status
            Axis Bank customer support has been notified about the posted complaint.
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              V
              Vijay Kumar Chawla
              Mar 21, 2021
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              Address: Axis Bank Phullanwal Branch Ludhiana

              I am having an account with Axis Bank from last many years. My account was freezed without any prior notice to me, prior intimation to me and even my credit card payment was declines which was regularly auto debit from my account. This was really shocking for me and moreover I am having joint account and KYC of first account holder as stated by bank is complete. I was at the time out of station for official duties and was required card for payments and on the basis of declining payment by bank my card has also been blocked. This is a clear cut insult to me. I sent my son and the staff at Phullanwal branch Ludhiana did not behave properly with him. Numerous mails have been sent but no action. I request that stern action must be taken against person at fault .
              Axis Bank customer support has been notified about the posted complaint.
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                V
                Vijay Kumar Chawla
                Mar 20, 2021
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                Address: Ludhiana Punjab

                I am having a joint account at AXIS Phullanwal Ludhiana branch for last so many years. All of a sudden my account is freezed and my credit card payment declines which was auto debit. Mental trauma for me. Nobody is there to solve the issue. Only getting recorded messages.
                Axis Bank customer support has been notified about the posted complaint.
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                  E
                  Ekramriya
                  Mar 19, 2021
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                  Address: Hazaribag

                  Dear Axis Bank,

                  I use axis card last 2 years but now i am very irretate to your card serivices like without information transaction done without information credit card all bills to move on my personal account and my account get minus and freeze also this is not right thing if you do not change your serivces then i close my account and also refer to my family, friend and collegues do not open an account in Axis Bank.

                  My resigterd mobile number is [protected]
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                  Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                  Regards
                  CPP Team
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                    sanjeev-JAIN-14068
                    from Mumbai, Maharashtra
                    Mar 19, 2021
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                    There was fraud transaction done on the 11.01.2021 it was reported to bank and police complaint done and credit dispute form submitted to BANK. Subsequently the card was blocked immediately the fraud transaction was done by Amazon-Axi. i did not share with anyone.
                    on14.03.2021 there was 3 fraud transaction done despite the card being blocked bank again writes that they are not responsible and it done by me.
                    They advised me to file a new complaint with police.

                    -
                    Axis Bank customer support has been notified about the posted complaint.
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                      Anilkt
                      from Vadodara, Gujarat
                      Mar 19, 2021
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                      Address: Axis Bank Manjhalpur Vadodara

                      Dear sir
                      MY salary accounts have been blocked for want of KYC of secondary accounts handler. however secondary handler KYC submitted on 07 Mar 2021 but still my accounts not unblocked.

                      Such cases happening every year and I am feeling being hrashed by Axis bank Manjhalpur, Vadodara for which bank I am customer.

                      My account no last five digit is 29494 .

                      Kindly confirm unblocking as I am unable to make any transaction neither digital nor ATM even my EMI also not being paid through TCS.

                      Regards
                      Anil Kishor Tiwari
                      Mobile NO last four digit 9097
                      Axis Bank customer support has been notified about the posted complaint.
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                        Satish_Pandey
                        Mar 18, 2021
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                        Hi, i have saving account in axis bank & when i checked my balance they have deducted 250 rs from my account written as Consolidated Charges.
                        Please help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples
                        Axis Bank customer support has been notified about the posted complaint.
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                          Vj Jalandra
                          Mar 18, 2021
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                          Amount deducted of rs 7777 but I could not join the contest on 18 march in DEN VS CHA MATCH
                          Axis Bank customer support has been notified about the posted complaint.
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                            Dear Sir / Madam,

                            PFA file of my Axis neo credit card no-[protected] loan payment receipt.
                            I have required NOC of this credit card loan closure for my SBI loan disbursement.
                            Due to this my Noc my disbursement process is stop & my developer has been giving me interest on my current slab value.

                            I am trying to receiving NOC from last seven days from axis bank all services like customer care...
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                            Ravikiran Hiremath
                            Mar 17, 2021
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                            Axis Bank PTL/scg.Visa.Pos.Dt 15.03.21

                            Address: 9538769239

                            Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 150321. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the...
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                            Drharry
                            Mar 17, 2021
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                            Credit card fraud transaction

                            Address: 815/2 housing board colony, GTB nagar jalandhar

                            I had done a transaction on 23rd oct 20 from my credit card which got materialised without any OTP and was done 3 transaction of 7888rs in lieu of one transaction. I immediately reported to axis bank regarding same. Merchandise returned me one transaction which i reported back to axis bank and now one 7888rs money dispute was still left which axis bank charged me without intimating me. I am now not able to contact axis bank as half of the...
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                            rajatbajaj0919
                            Mar 17, 2021
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                            Address: THE ADMISSION COUNCIL, PARTAP ROAD MOGA, PUNJAB. PIN CODE : 142001

                            Hello Sir/Mam,
                            My self Rajat Bajaj, I am connected with axis bank from last 2 - 3 years, i have my companies current account and saving account, credit cards and one car loan with this bank and i have around 10-15 salary account of my staff in your bank and have a very good relation since i am connected with you. From past 6-7 month like after this covid situation i am going through some financial issues like almost everybody is facing, i am paying my credit card bills and car loan on time but i have one credit card for which i am unable to pay my debts from last 2 months, i am getting calls from card department regularly and i have paid some amount as they asked me to pay, now today i received a call from one of your credit card payment recovery boy Name : Rahul Shrivastav, according to him his designation is AM holding employ code BT4010263 called me from mobile number [protected], i told him my situation and asked him for sometime for the payment as the financial issue is still going on but he started abusing me in return he used such words that not me but anyone who will hear that will burst out of anger, he used that "apni biwi bhej de mere pass mai bill dedunga" "teri aukaad nahi hai chutiye" tera baap se lelunga" "apni maa chudaa bhonsdike" "tere khaandan ki maa chod dunga" yes i felt bad after hearing these statements from him, we belong to educated families, and doing business and if somebody is failed topay his dues the bank is taking interest for the same and that too such a big amount and yeah i am accepting that i am going through some financial cricis and i will pay my debts asap, i am not running for it, but its not the right way to talk to you customers. You guys can check my bank statements of the last few years, I am such a valuable customer but this is not the right way. I hope whoever is reading this will understand the whole situation. i am attaching my details below :

                            Current Account
                            Name : The Admission Council
                            Account number :[protected]
                            ifsc code : UTIB00003366

                            Saving Account
                            Name : Rajat Bajaj
                            account number : [protected]
                            ifsc code : UTIB0003366

                            Auto Loan : AUR[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              M
                              Miller Jackson
                              Mar 17, 2021
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                              Axis Bank has no care for its CUSTOMER whatsoever. Circulating our private information to scammers. I keep getting calls from people pretending to be from Axis Bank asking me to get a credit card.

                              Despite telling them to take me off the list as I'm a student and can't afford a cc, they keep calling me like ###. I receive about 3-4 calls a day.

                              Axis Bank has little to no concern for their CUSTOMER's privacy. They just care about making money off of our private information.

                              Pathetic.
                              Axis Bank customer support has been notified about the posted complaint.
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