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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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S
Sailesh Dhalwal
from Gurgaon, Haryana
Mar 17, 2021
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I am not using my axis bank account from last 2 years. When i saw my account status and balance, it shows thousands of negative balance and axis bank is continously deducting charges and maintaining my negative balance account.

I have complaint multiple time to axis bank but axis bank is not closing my account and said to pay complete charges.

My question is why bank doest not close unused bank savings/current accounts when it is unused and when customer is not maintaining account since last 2 years?
Axis Bank customer support has been notified about the posted complaint.
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    sudin.dalvi
    Mar 16, 2021
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    I am Sudin V Dalvi, an account holder in your bank for the last 4 years. My home loan account number is PHR[protected] Kapur Bavdi BranchThane. I want to bring this to your kind attention that the staff in your bank branch miss guided to its valuable customers. I am sure Not only me, but many other people are also unsatisfied due to the same reason.

    I applied to the home loan department for a bank loan of 38 lakhs to purchase resale property in Mara road.

    Your employee Mr Girish Joshi is appointed to help me to complete home loan documentation & submission activity. On the initial stage he helps me a lot but after submission of the home agreement copy, his attitudes completely change. He stops picking my phone calls and gives no proper reply. Finally, he approved my loan, but he forgot to submit documentation regarding Pradhan Mantri awas yojana.

    He took 1000/ Rs for stamp paper. But no documents submitted from your end, after following with Mr Sidharth Mahale & Pramod. They also took 800/- rs for submission of new documents for Awas yojana. But with utter disappointment I wish to inform you that unfortunately till date I have not received any of the above-mentioned things.

    And apart from this, I just checked with the Home loan department customer care team for Shubh Arambh Home loan benefit. As per given information by your team it automatically skips after every four-year based on the EMI repayments. But again, big disappointment my name is not in the list of said schemes.

    Thus, I want to request you to kindly look into this matter and help me above mentioned issues
    Axis Bank customer support has been notified about the posted complaint.
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      Pawan Chamling
      Mar 16, 2021
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      Address: unique market

      Dear sir or madam with due respect and humble submission that i pawan rai darjeeling west bangal pin code no 734101.that i had apply for the closed of my account seence 2018 but till now it has not been done and the amount has increase to 60000 both account for which I'm not responsible for this amount as i had already applied for the closed account.non of the member of axis bank even the meneger is sowing any support its been 1000 time i visited the bank bet no help from them so i expect from your side to be solve my issue.
      Axis Bank customer support has been notified about the posted complaint.
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        R
        Rohan Siraj
        Mar 16, 2021
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        Address: NO 1 GST ROAD CHENNAI SINGAPERUMAIL KOIL - 603209

        My name is Rohan Siraj I am working in Welcomhotel Gst Road Chennai, I am having salary account but there was a debit of Rs 1094 + 18% gst on my account on 13/03/2021. As my hotel was closed from March 2020 to October 2020 so salary was not credited to my account but I am receiving salary from December 2020 till present but still there is a debit from my account and no intimation was given to me. Last month also there was a debit of Rs 690 after that I had submitted a letter in Chengalpat branch for converting my Savings Account to Salary but there was no response from their side and still debit is going on, I request you to kindly reverse the amount debited.
        Axis Bank customer support has been notified about the posted complaint.
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          Bagchi
          from Kolkata, West Bengal
          Mar 16, 2021
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          Address: Golpark Kolkata

          The most negative bank in this country whose pen fumbles to process a personal Loan of Rs 50000 for its customer maintaining salary account with axis bank Golpark branch itself
          Axis Bank customer support has been notified about the posted complaint.
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            G
            Gangadharan Munusamy
            from Noida, Uttar Pradesh
            Mar 15, 2021
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            Address: 10 Sivaraj Street, Thiruneermalai, Chromepet

            Hi Axis Bank,

            My account under below customer id debited with Rs.3500 and it is showing in an Fixed deposit account, Kindly break the FD and return my cash to my savings account

            Customer ID:[protected]

            Mobile: [protected]

            Hope this will be resolved soon

            Thanks,
            Gangadharan
            Axis Bank customer support has been notified about the posted complaint.
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              Sreeja Kundu
              Mar 15, 2021
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              I had ordered an item of Rs 932 from Amazon which was cancelled. The refund for the same was initiated by Amazon on 6th March 2020. The time frame for a refund to be reflected nin the customer's account is 3-5 business days. After the stipulated period of time when the refund was still not reflected in my account I contacted the Amazon support who sent me a mail and a reference number that the refund had been initiated and asked me to contact the customer care for my bank, that is Axis bank. Axis bank is yet to receive my calls or solve the issue.
              Axis Bank customer support has been notified about the posted complaint.
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                Y
                Y.Sai Shankar
                Mar 15, 2021
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                SAI SHANKAR
                Employee id 52813
                Axis bank
                Cso
                I have left Axis bank in OCTOBER 2020.but till date Axis bank not given me, experience letter and reliving letter.

                So kindly do needful on urgent basis.

                Thank's
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Sachin Saware
                  Mar 15, 2021
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                  Complaint as mention in the subject line, I am trying to reach axis bank for last 3-4 hours but nobody answering. tried customer care, the associate who processed my loan, but no response.

                  It is showing that the loan has been disbursed and my first EMI is on 5th April. how can this happen?

                  you guys are looting us, I wanted to raise complaint about the same in the consumer forum.

                  please call me asap on [protected].

                  this is the worst experience I have had with bank, I am customer from last 6 years.

                  really frustrated
                  Axis Bank customer support has been notified about the posted complaint.
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                    prashantmehra
                    Mar 15, 2021
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                    Shortfall Lien For FinAnce Charges

                    Address: Pune

                    PHR[protected] : 25337 x 2
                    PHR[protected] : 8518 x 2
                    Shortfall in consolidated charges : 1798.63

                    Total : Rs. 69508.63

                    Why are these charges and extra amount shown . Even the call center agents calling for payment are not able to clarify why the above amount is shown pending when my EMIs are cleared on 05.03.2021

                    Kindly resolve this as my salary is expected in 2/3 days and even after...
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                    F
                    falakkhan
                    Mar 14, 2021
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                    I am holding a Savings Account (salary account) in Axis bank for the past 2 years. I wish to bring to your notice that an amount of 699INR has been withdrawn from my account on 14th March 2021 which has not been executed by me.

                    The transaction came to light accidentally when I took a printout of the mini-statement of my account to date for my perusal. I did not receive any SMS or e-mail alert for the same.

                    Also, Axis bank converted my Salary account into a regular saving account during pandemic situations while knowing that a lot of people lost their jobs in a pandemic, so how can they receive a salary on a regular basis to maintain a zero balance salary account.
                    I am very disappointed by this action.
                    Also, Axis bank unlinked my mobile number without my permission from my bank account

                    I request you to take up this matter urgently to help me recover my money and my Salary account
                    Axis Bank customer support has been notified about the posted complaint.
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                      V
                      Vikash_axis
                      Mar 14, 2021
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                      Axis bank is a scam. They are a group of scammers formed bank.
                      They are charging GST on the bank account and on a monthly basis they use to charge 200+ for GST.

                      Now they are charging 900+ as consolidated charges.

                      Is it some kind of joke?
                      is it their father's money?
                      can deduct any money from the user's account?
                      Axis Bank customer support has been notified about the posted complaint.
                      True bother unwanted deducted the amount no information nothing fraud Bank
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                        R
                        ROHIT FITNESS COACH
                        Mar 14, 2021
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                        Address: Punjab, Amritsar (IFSC-UTIB0003710)

                        Hi Rohit
                        I have salary account in your branch (IFSC - UTIB0003710) Amritsar. But without any information had convert to my account in savings account.
                        After few days they have decutced consolidated charges (13/2/21)600+108rs GST18% from my account. I was in real shock to see & visit in your branch.
                        His/Her said that after two days closed your account and left balance transfer to DD 366.34 ...
                        But once again (13/3/21)310.46+55.88 GST 18% decutced my account
                        Why are closing account to decutced charges
                        I request you kindly look in to the matter and refund my balance as possible as soon
                        Looking forward to your cooperation

                        #Thanks
                        #Regards : Rohit
                        Axis Bank customer support has been notified about the posted complaint.
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                          ganeshnatha
                          from Chittur, Kerala
                          Mar 14, 2021
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                          Address: 9, ATC road Sai Nagar Ambattur industrial estate Chennai 600058
                          Website: www.axisbank.com

                          Axis Bank is No 1 cheating and forgery bank india, amount deducted from my savings account unnecessary, don't save your money axis bank.No.1 fraud bank.india
                          Axis Bank customer support has been notified about the posted complaint.
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                            C
                            chirag9999
                            from Pune, Maharashtra
                            Mar 14, 2021
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                            Address: Ahmedabad

                            Dear Sir,

                            Pls note today suddenly Axis Bank has been deducted Rs.600 + 18% GST from my Savings account which opened against personal loan and also as a NiL balance.

                            Now axis bank deducted consolidated charges huge amount..!!

                            I have complaints to customer care but the executive did not provide me proper details and also did not acknowledge my complaints.

                            I have never this type of bank who debited the huge amount charges in the name of Consolidated Charges..!!!

                            is it as per RBI rules? if yes, I want to know in written or otherwise i will file an official complaint to RBI with copy marks to Axis Bank.

                            if customer not maintain Rs.10000 than which bank is charged Rs.600 + GST?

                            only Axis Bank did the same.

                            if they do not refund my Rs.600 + GST I will definitely close the account, loan and credit card also.

                            CC: Dear All concern, please do not use axis bank in future.

                            Regards
                            Chirag
                            Axis Bank customer support has been notified about the posted complaint.
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                              subbireddy299
                              Mar 14, 2021
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                              Address: Axis bank, Korattur

                              I have an salary account. Now it is Feb 2021 270+48 and March 2021 270+48 suddenly deducted from my account without prior information that as consolidated charges for a/c. So kindly return my deduction amount.this is not First time.2020 March also debited 670 that time also Iam compliant against fraud axis bank.no response.plz Return my deducted amount
                              Axis Bank customer support has been notified about the posted complaint.
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                                DineshTanwar
                                Mar 14, 2021
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                                Address: Mira Road

                                I have salary account with Axis Bank which i am not using more then a year, on Saturday mistakenly i had transferred Rs. 1 Lakh and when i was trying to transfer messaged came account is inactive and today morning i saw Rs. 51000 debited in that account in name of Consolidated charges, even though i am not using the account more than a year how come they can charge the consolidated charges, kindly reverse the charges.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Pvijayalakshmi
                                  Mar 14, 2021
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                                  The kolors care center is a cosmetic organisation. I have approached
                                  them to take a cosmetic treatment on 27/02/2021. They have said me about their treatment plan and the cost. I've asked them for the installments. I've made a very clear statement that only after one trail session, if i get satisfied withj their result; I'll be paying the whole amount. But the kolors care center have manipulated me with their soft words and without my intimations they've deducted the whole about of RS.76, 800/- from my credit card. Now the kolors care center is not ready to refund my amount an they've converterd this whole amount in to EMI policy. I've also requested the AXIS BANK not to proceed with this unauothersizedtransaction. But now I've received an SMS from the AXIS BANK to pay EMI LOAN due for this month. I kindly request you to take necessary action against kolors care center and AXIS BANK to not to release this funds.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Binod thomas
                                    from Mumbai, Maharashtra
                                    Mar 14, 2021
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                                    Address: Paragon polimer product private limited

                                    13/3/2021 consolidated charges are much higher
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Sam_Ansari
                                      Mar 13, 2021
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                                      Address: Sangam Vihar

                                      Hi,

                                      I have withdrawal A certain amount from axis bank atm, But I got an torn 500 note.

                                      ATM Location Mehrauli Andheria Mor.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      I have withdrawal A certain amount from axis bank atm, But I got an torn 500 note.

                                      ATM Location Mehrauli Andheria Mor
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