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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 123

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N
Naveenasrcrp
from Noida, Uttar Pradesh
Feb 26, 2021
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I own a credit card with axis banl and on february 5th ther's a charge of 607.44INR+109.34GST It says its for auto debit payment bounce..the point is i never told any bank employe or have never turned on auto debit on my credit card.this is completely a intentional cheating and usually i recive my bill on 15th ecery month 14th i ordered a product and cancelled it immediately for some personal reasond 15th i got my bill and 16th i got a refund for that product from the seller even though i got the complete refund amount on my card axis people told me that i have to pay minimum charges to avoid penalties my even though my outstanding is technically zero i was forced to pay outstanding amount of 18k this is complete misleadimg because of that i faced mental pressure i want my bounce charge money to be refunded back to my card or ill be taking this case further in the high court.my registered mobile no is [protected]
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    surendra shinde
    from Noida, Uttar Pradesh
    Feb 26, 2021
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    I hava taken auto loan from axix bank but unfortunately repayment not possible from 2016 to 2019 but now I am ready to pay by instalment my phone number is[protected]
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      V
      vineethart
      from Kottayam, Kerala
      Feb 25, 2021
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      From my axis account, an amount of Rs 1599/- was debited for one assist service on 25/02/2021 without any intimation.
      I hadn't requested any such service. Please revoke that service and refund my money.
      Axis Bank customer support has been notified about the posted complaint.
      this is my contact no: [protected]
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        S
        sairohith123
        Feb 25, 2021
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        I have two AXIS Bank Credit Cards, each having a limit of 35K. I've converted both of them into EMI in the months of November/December on AXIS Bank's offer for the complete amount I was due until then. I kept paying the EMIs, and the amount was getting credited and was usable, as I was promised by the team converting them to EMI.. until December and the first week of January.
        Later, one of them started getting declined despite me paying the EMI and refilling it up. I checked to find out that both of the credit cards had an equal negative balance. And the EMIs that I'm paying are going into that negative amount, rendering the cards unusable. When I make a payment to the cards, I see the old balance coming up, but I can't see that balance anywhere else (App, Netbanking).

        I have called up customer care twice about this, and once they say it's because of government rule, and the other time that it's their internal policy of merging the cards to the highest limit of the cards. This has been very troublesome for me from a financial viewpoint and would like it to be resolved as soon as possible.
        Axis Bank customer support has been notified about the posted complaint.
        Mar 20, 2021
        Updated by sairohith123
        This problem hasn't been resolved yet.
        Request you to look into the same.
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          R
          Rahul67890
          Feb 24, 2021
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          Address: Bangalore

          I opened salary account with Axis in 2016 and they also opened DEMAT account without my consent. Axis started sending me messages and charged Annual Maintenance charges. Then they started deducting money from my Bank account directly. I raised complaint many times but they aren't responding properly. Now since I kept the account Dormant, they have now reporting the Fund balance in Negative in Bank and DEMAT account. I have never used the DEMAT and requested many times to close this. I want this accounts closed and charged reversed. Please help.
          Axis Bank customer support has been notified about the posted complaint.
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            G
            guru latha
            Feb 24, 2021
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            I am trying to login to Internet banking. But it is showing as invalid user credentilas eventhough entering correct CUSTOMER ID
            +1 photos
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              A
              abhay manna
              Feb 24, 2021
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              Address: At. Kaithkhola,Dist. Bhadrak,Pin-756171.Mob.8018010021

              Transaction amount through swipe machine & sattlement anount dose not match in maximum cases. After inform to the bank authourity they are not gave any solution from it.I bound to decided surrendered your swipe machine & also quit my current A/C. And also request to provide A/C statement.
              Axis Bank customer support has been notified about the posted complaint.
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                T
                Tarun Bhorhari
                Feb 24, 2021
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                Dear Customer, Mandates reference No: UTIB[protected] issued to RELIANCE NIPPON LIFE INSURANCE CO LTD with value 2689 and frequency Adhoc is accepted for the account number ending with XXXXXXXXXXX4599 . In case of any issues please get in touch with your branch.
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  AS Nagarathna
                  Feb 24, 2021
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                  Address: No.52, 17th main, 5th cross kurubrahalli Bangalore

                  I have took loan from other banks but axis bank it's my beneficiary account, other bank after applied morotorium given acknowledgement number then to morotorium period they done cheque presentation in axis bank account it's not my mistake but am getting penalty charges up to 60, 000

                  Kindly refund the charges

                  Further details pls contact [protected]
                  +1 photos
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                    H
                    Feb 23, 2021
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                    My salary account in Axis bank has been converted to savings account (Without informing me ). When my debit card got expired, I called several times to customer care representative for same but did not get any fruitful response . Due to which I have stopped using my axis bank account. So I request to you please close my account because I do not want to use this account and when I logged in this account I see the balance munus(-806) so I request you please take action against this company and close my account as soon as possible thank you account holder pone no: [protected]
                    a/c : xxxxxx7364.
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                      S
                      Sangala Nagarani
                      Feb 23, 2021
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                      Address: Hyderabad

                      I opened salary account in Axis and its the worst every decision i made, their app sucks always and i shifted to HDFC later which i am happy but I deposited amount through Cash depositing machine as that is the nearest ATM to us and immediately someportion of the amount is blocked as lien amount i am not sure what that mean, I dont have any overdue credit balance or nothing.
                      Axis Bank customer support has been notified about the posted complaint.
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                        somnathghosh68
                        Feb 23, 2021
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                        Address: 2 no mahaprobhupara lane Ranaghat Rathtala Nadia. West bengal india

                        I have a SI fecility between my current account and my CC account. some reason this system is stoped. and i tell Shunvankar Shinah [protected]. mr Abir [protected], koushik ghosh [protected]. about my problem meny time.. i deposite money dated 10/1/2021. approx 9 lakh. but i am not opparate my money.. and the SI system is not working. till now what can i do. or what is fault from my side?
                        Axis Bank customer support has been notified about the posted complaint.
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                          R
                          Rathod varsha
                          Feb 23, 2021
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                          Address: GUJRAT

                          I have wrong transferred 4000 rs.by using phon pay in your axis bank account holder that person phon no. Is [protected] on dated 17 feb.2021name of person vikas patel, Branch code is utib0002245 .please refund money me as soon as possible, my BOI Acc. No. [protected], Varsha rathod from indore.
                          Thanku
                          Axis Bank customer support has been notified about the posted complaint.
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                            Stuti Mehrotra
                            Feb 23, 2021
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                            I am an employee in axis bank and already my account is in negative balance and day by day the amount is increasing it was -250 and its -4442
                            And salary account should not be in negative balance
                            Please clear the issue
                            +1 photos
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                            Please update the status
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                              J
                              J Prabhakaran
                              Feb 23, 2021
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                              Name-J Prabhakaran
                              Ph -[protected]
                              Credit card ending XX8149 and XX2779

                              Iam having good relationship with axis bank and holding axis bank accounts and credit card... there was multiple visit by Collection guys to home in this covid situation...they do not wear mask and even id card also.

                              threatening phone calls..
                              calling on Sundays more than 10times..even I'm on medical leave.but still getting torture .

                              Now dues are paid..but still collection manager (prasanna) approach and field guys(Ravi) is strongly condemned and unprofessional.

                              Collection Phone call Number[protected].(Saranya)

                              Regards
                              J Prabhakaran
                              Axis Bank customer support has been notified about the posted complaint.
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                                P
                                pleasurekumar
                                Feb 22, 2021
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                                Dear Axis bank,

                                I have an issue with fund transfer "Access to the Menu is not available. Please contact Bank Administrator"

                                Kindly resolve.
                                +1 photos
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                                  Prema kumari Anandaraj
                                  Feb 22, 2021
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                                  I received message on 15th February 2021, as upgrade debit card has been delivered, but unknowingly on January 19, 2021 while emerging to take money at ATM instead of clicking NO button by mistake I have selected YES which contains the message for upgrading debit card but later I didn't receive any confirmation message to my mobile, and Rs.885 got deducted from my axis bank account.

                                  Kindly I request you to cancel the upgrade debit card and refund the money to my account as soon as possible.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    L
                                    Logistics Orelia
                                    Feb 22, 2021
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                                    Resolved

                                    Dear Sir,

                                    I am the Axis Bank Credit Card Holder, on dated 18.02.2021 an amount of Rs. 1699/- has been debited from my card as ECPP Service Charges.

                                    This amount has been debited without my permission, Request you to arrange the same amount credit in my card.
                                    +1 photos
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Kindly confirm when will i get my amount back, still not credited to account.
                                    Dear Sir

                                    Still i have not received the credit of Rs. 1699/-, please confirm.
                                    Dear Sir,

                                    Still i am waiting for your response
                                    Dear AXIS Bank Team

                                    Still i have not received my amount back.
                                    Dear Sir,

                                    Still my debited amount of Rs. 1699/- not back to my card.
                                    Dear Customer,

                                    We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                                    Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                    Regards
                                    CPP Team
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                                      F
                                      farz01
                                      Feb 22, 2021
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                                      Hi Team,

                                      I had a card with you guys 3 or 4 yrs ago. One of my friend had used the credit card amount but didn't pay the amount back, Now when I check my cibil it is shown in negative, I had lost my Job as well and hence couldn't pay the amount. The card hasn't been settled. I wish to settle the credit Card Account, so that there is no impact on my CIBIL. I have not been able to get in touch with anyone who can help me with this as I don't have registered mobile number with me.So kindly help me out to settle my card amount. If there is a bright chance where I can pay 20% and settle the card that would be a great help. As Its not possible for me to afford more than that. kindly check and update me.

                                      My card number :.
                                      I don't have any other details of my card. so kindly check and revert me back on the same.

                                      Thanks and regards,
                                      Farzana Begum
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Vivek Joseph
                                        Feb 22, 2021
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                                        Address: Patel chowk, Begusarai
                                        Website: Axis bank

                                        I had put ₹9800 in cash deposit machine but the money got stuck and the transaction was unsuccessful, I waited for almost 10-15 minites but the money did not come back from the ATM machine then I rushed to the branch manager and she asked me to fill a form of dispute issue, I filled the form and she asked me to wait for 24 hours but the money did not come back into the account, then again on first working day of the week I went to the bank and again filled that form after that she told me that it will take 3+3 days for the money to flash in my account but it didn't come.

                                        Account no.- [protected], Laxmi wheat pvt.ltd., Mobile no.-[protected]

                                        I request you to please get my issue solved as soon as possible.

                                        I shall be obliged to you.

                                        Vivek kunar
                                        +1 photos
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