Axis Bank Complaints & Reviews

Sir, I have written this same complaint to Axis bank Nodal Officer .
It was an honour being your customer since 4 years and paying my EMI every month but the last EMI payment experience was like a nightmare haunted by regular calls from your phone executive bearing phone number [protected] pressurising me to pay my EMI and accusing me of not maintaining my balance but Let me make a crystal clear explanation regarding the same, first...

My axis bank a/c no - [[protected]] has been debited by 1899.00/- for oneassist membership.
I cancelled the OneAssist and still the money was deducted thereafter and now my mobile number seems hold no policy. Why is that money deducted after the cancellation of memembership? This is second time in a row and this pure fraud.

Regards
Bhavana Priya

Yesterday I was depositing 10000 rupees but only 5000 rupees was successfully deposited. Rupees 3000 was returned to me by the machine but 2000 rupee note was retained by the machine. I registered a complaint with I'd SAK[protected] attaching the receipt along with the application. Today I got a message that my request has been rejected.I didn't got any money back and don't know what to do next. I need help.
Mobile [protected]

Sir,
Yesterday morning I was depositing 10000 rupees but only 5000 was deposited successfully. I got 3000 rupees back but a 2000 rupee note was retained by the machine. I also got a slip with the serial no of note. I complained according to the process and attached the required receipt of retained note but today I got a message from bank that my dispute request has been rejected.I don't know how they can do that. I need help.

Dear team,

I would like to get in detail about my credit card payments done already and i want to know how much amount i have to pay. Many times your executives called me, i called on customer care also. There was no use.

Now i am not able to speak to you customer care executive as there is no option on customer care number [protected] and [protected].

My Registered phone number is [protected] and email is [protected]@gmail.com

Kindly solve this issue asap.

Regards

BIBIN PS.

Sir mere sath fraud hua h
mene axis Bank se loan liya tha feb 2020 me rasmi ([protected]) name ki ladki ne mere pass call kiya tha pre approved loan ke liye to mene loan le liya jo ki mere office aa bhi thi loan ke liye, 2.54 lakh ka sath me usne mujhe bina btaye max life ki policy dedi bina bataye or us time mujhe btaya ki 5 year ka loan h to bank ki sequirity ke liye apko insurance jaruri h to mere account se 6460 ka ammount deduct ho gya tha but mujhe pta nhi tha ki policy bechi h in logo ne mujhe or 8 feb 2021 me 6460 ka amount fir se deduct kr liya to fir me bank me gya to mujhe btaya gya ki jo aapka ammount deduct hua h uske liye aapko max life health insurance ke office jana padega, bha jakar mujhe pta chala ki rasmi ([protected])ne mujhe policy bechi h wo bhi galat tarike se bina kuch bataye wo bhi health insurance ke liye nhi Cancer se related kuch policy bechi h wo bhi 5 years ke liye means 6460 mera per year deduct hoga
To sir mera complaint yhi h ki mujhe mere pese bapas mile jo ki 2 bar deduct ho gya h(6460*2= 12920rs)

Policy no.[protected]
Neelesh sahu

Hi
Today in evening around 6;30 P.M I deposited a sum of Rs 31000 in ATM through Dwarka Mor ATM Terminal ID-CPRH69611. But unfortunately the amount is not credited in the account. As soon as the cash was deposited in the machine, ATM screen showed unserviceable. I have reported the concern on Axis Customer care number on call. Please look into the matter.
NAME-Anmol Sethi
Contact-[protected]

App id : C1-[protected]-C1
I've been trying to check the status but that tracker won't allow me nor it is going forward, i request you to please look into it.

I have no loan on my bank account still there is some amount which is taken from my account and I don't know how to get my money back.
this happen with me previously as well and I didn't get my money back again from bank for this first time auto deduction and today it is 2nd time that there is 590/- are automatically
deducted from my bank account and when I checked on statement that amount is showing as lien amount. I don't know on what bases bank holding my money.

I would like to inform you that i have been already opened the savings account in my account debited the amount rs-354/ against debit card annual charges i request the amount for waive off charges. Plz refund this amount.
this is not fare i am not satisfied with your dealings plz refund me full debited amount.

My account is debited with 885 rs as annual charges. they are deducting it annually. this is second time. while creating account they did't inform anything. now if i want to close the account then closing charges is 590 rs. this is too horrible. they are not responding well.

My axis bank account no[protected].i went to the branch to close my account.but they are not allowing me to close my account by raising frivolous issues like i have a axis bank forex card-

I applied for a credit card but i did not receive the card because the delivery boy couldn’t understand the address. But after a few days a bill was generated in which i was charged the annual fee and membership fee along with 18% gst. Also i was given a late payment fee.
I called axis bank and they said they will send the card again but it has still not reached me and it is in temporary block mode. It has given me so much hassle, i just want my late payment fee to be reimbursed and to cancel the card but axis bank wont let me.

I'm using a Liberty salary account. Without my permission some amount is getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS. why you guys charge me for using a debit card. While opening this Liberty salary account I was informed that there are no charges for Swiping but actually, they are charging.

I need a proper response for this and I need my money back.

Fraud done in my credit card in the month of August ending, bank committed that we will investigate your issue and refund you if possible. Already provided a complaint copy in cyber cell burhanpur District (MP). Still not getting response.

Why am I harassed?
I am badly burdened and harassed by credit card department for paying the credit card bill which I have not even activated. I am getting a bill every month and it is getting increased 1000rs every month as late charges, debit interest and GST for the thing I have not even activated. Also getting so much harassed by the recorded IVR of 10 calls/day minimum. What does the Axis bank think about themselves?
I have requested for the cancellation of the card last month with the request number 64676756 and how the bill is getting generated even after blocking??
When I have visited the bank not even branch manager was ready to help. What type of customer service they are giving?
Calling the customer care is another hazarded work. Never ever get connected to the right department. If connects to the right department, the person who attends the call will be clueless on what is happening to the account and never be able to solve the query.
Axis bank is a fraud company.

Opened SB a/c 9210******3109 at Kanchipuram branch on 25/01/2021.ATM kit had been sent to my Aadhar address at Ayyampet which is invariably returned noting that door locked.The same is not received by the Kanchipuram branch since Home branch is wrongly entered as Neyveli vadakuthu instead of Kanchipuram.Pl look into the matter and be sure of delivering the kit to Kanchipuram branch and make necessary corrections regarding Home branch.

vijayaraghavan K.

[protected]

My Lien Amount of 20000 is not getting release from last 2 week.
I have tried almost all the possible way to getting to bank to all your customer care number everyon is just transfering the call saying this is not their department.

Very nonsense and unprofessional behaviour from the axis bank. I have never thought about this kind of experience from the axis bank.

Please release my lien of 20, 000 also I have applied for 2 IPOs and it was 30000 thousand I dont know why it is showing 20, 000 lien amount and also not getting released from last week.

I provided all possible support proofs for credit card bill payment of 5000/-, then too support Axis bank Team on facebook isn't doing their part in reversal of charges since a month.

1) SR number shared by Axis support team on messenger: 65358761.
2) Chat reference id: interaction number[protected]

Dear Sir/Mam,

Hope you're doing well.

I am getting threats calls from your executives or debt collectors regarding a personal loan which is closed from my side. The executives are calling my relatives and using foul language and threats against them.

Please find below the details of your executive.

Mr. Atul Gupta
Contact# +91 [protected]

Request you to please take necessary action.

Thank you,

Regards,
Bhupendra Chauhan