Axis Bank Complaints & Reviews

I have tried to pay Rs. 1800/- through my debit card but the amount has not been credited to the receiver's account and at the same time the balance has been deducted from my account..

Name Arun Kumar Neeraj
A/C No. [protected]
Date & Time of Trans. 21.12.2020 12:52 PM

I had done settlement for my loan but still lien amount is reflecting in my account. Please help

My emp id- 127914
Name- Arunendra Singh Parihar
Sol id- 655
Branch- Sidhi (Madhya Pradesh)
Duration from 2016 to 2017.
Circle- Raipur chattisgarh

Hi,

I was using 2 axis bank credit cards with a combined limit of INR 4, 30, 000. All of a sudden I got to know that the credit limit of both the cards have been merged and this was done without sharing any information about the same with me or taking my permission. I had made purchases using both the cards thinking that my credit limit was INR 4, 30, 000 and now I am in a fix since both my cards are showing negative balances. I have called their customer support several times and spoken through their chat services as well but none were able to provide any solution. I am very disappointed with the services of Axis Bank and would want to sue them for such indifferent behavior against its customers.

It was on October when I have applied for axis bank Flipkart credit card and it is now December and I am yet to receive the credit card.

There is no support at all from the executive at all and I never thought that axis bank is having such worthless support.

Sir, My previous complaint reference number is 62625254. I have lodged several complaints with the axis bank since the amount of Rs 2 lakh 89 thousand has been liened/blocked in my axis bank account.
It started when I subscribed for the IPO of Happiest minds through axis bank internet banking in the month of September. I subscribed for it once through ASBA mode. I was not alloted the Happiest minds shares in the allotment process. After that I opened a Demat account through axis direct app and I subscribed for a small case in which the minimum investment amount was about 57 thousand.
Few days after I had subscribed for the small case they started sending me some account statements of axis direct in which there were transactions in very technical language. The account statements are attached for reference. After that one day the balance shown in my account started deducting and about 2 lakh 89 thousand Rupees were shown less in my account
On the same day I lodged the online complaint with the axis bank customer care and they gave me this reference number. After that I checked my official account statement and it showed that 2 lakh 89 thousand as lien amount in my account. I could not understand the term and I visited the nearest axis bank branch and they assured me that I have not been cheated and I have clicked on smallcase or the IPO several times by mistake and my amount has been blocked and it will get released after some time
After that I waited for a few days and again sent an email on axis bank customer care about my grievance and since then I have sent numerous emails on various occasions as my amount was not blocked even after a long time. The customer service people reply in some technical language and they do not clarify why my amount is blocked or how is it blocked, so that I can proceed further. They write in every email to visit the nearest branch for any help
I visited the nearest Branch, they gave me the customer care number of axis direct and axis bank. I tried to contact the customer care on numerous occasions but they never picked the phone it was always busy or something else. I visited my account branch i.e Asaf Ali Road and shared my problem showing them my emails and account statements and they stated that they could not understand the problem and asked me to visit the head branch at Barakhamba Road as there will be a Demat account expert. I visited the Barakhamba Road Branch and met with the customer care executive and shared my problem and then met with a Demat account expert and shared my problem. He asked me to email my grievance on the mail address of axis direct help. I sent the email
Sir I have sent numerious emails to both axis bank customer care and axis direct customer care regarding my grievance. I have visited my nearest branch, my account branch and head branch to resolve my problem but till now no one has told me what went wrong with my account.
Sir I subscribed for IPO through axis bank internet banking, I subscribed for small case through axis direct app which I later unsubscribed. Everything I have done is through some axis bank mode.As you can see I am in great pain and have tried to resolve my complaint through every possible platform but it has not been resolved yet.
Please be kind to reply to some of my below mentioned queries and please resolve my grievance at the earliest as it is already about 3 months.
(1) Why my amount of Rs 2 lakh 89 thousand is blocked.
(2) How did it get liened in my account.
(3) Thruogh which AMC my amount has been liened.
(4) What on earth I have to do to unblock my amount.
(4) If any amount is deducted by axis direct app, please provide details.

Dear Sir/ Madam,
I would like to request you that I am Dilip Kr Biswas, credit card holder of axis bank . I have received Update credit card of axis bank under credit card no is [protected] but till date not received pin no. when i try to contact customer care but there reply me credit card no is invalid That's way now am facing big problem so request you please solve my problem as soon as possible...

Regards
Dilip Kr Biswas

I was approached by your staff for the said card with a promise of Lifetime Free Membership but just now i have received a statement dated 11/10/2020 showing Joining Fee and Annual Fees (Rs.500/- each) which is not acceptable to me.

As per SMS received from you on 16/12/2020, a sum of Rs.590/- is to be deposited by 04/01/2021. What is this? As i have not used the card even once till now nor set PIN, I request you to cancel the card with immediate effect under intimation to me.

Thanks
Aashit Mittal
[protected]

I recently opened one NRE Savings A/c in the Axis bank - Telibagh, Lucknow branch. I was issued two debits cards from the bank even when there wasn't any need for the issue of the second card. After clarification with my relationship manager she had admitted that the other card was wrongly issued to me by bank's mistake. My account has been debited for the 'debit card issue charges' for both the cards even though I did not request for the...

Mai 2017 me apke bank dwara creadit card banya hu jisme mujhe ye bola gyaki apko koi charges ni lagea ..22 oct ko mere account se paisa cut gya bina mujhe koi jankari ki..mahodav ji se nivedan h mere coplain ki sunvai kre anytha mai dusre tarike se complain krungsa

Dear sir madam I am relieved from Axis Bank from my service on 30july 2020 and applied for PF withdrawal but yet mye pf settlement has not received kindly look into the matter

I have two credit cards from axis bank and had a separate credit limit. but for October month, my credit card transaction is getting declined continuously and I noticed that the limits on the cards reflect a negative balance. I contacted customer support and the executive informed me that the limits were merged on both my cards" This was done without giving any prior intimation at all. While I ask for the prior intimation they informed me the bank has full discretion to make any changes without informing the customer" I ask the executive to register a complaint regarding the same and they keep refusing to register a complaint. Merging of the credit limit without any prior notice leaving me completely stuck with how to make the payment!

295 INR charges deducted from my account. Later, when I called their customer care team, Veena Begum from their team, Hyderabad confidently confirmed that these charges would be reverted by Dec 15, 2020 to my account. But later, when I did not see the revert I again contacted axis customer care on Dec 17 and that is when they started denying any reversal.

And started talking round-2 to me. Very disappointing. Bas customer ko bewakoof ban rahe hai

I want my reversal of 295 INR ASAP, else I will close out my account in Axis soon.

Account/user details
Name- Jaspreet Singh Chawla
Account#- Ending in 7690
Mob#- [protected]
Email- [protected]@gmail.com

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of Rs.997 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still, such deductions are being done.

I have a 0 balance salary account at Theatre road branch, Kolkata. I lost my job . Hence whatever small amount that was left in the account was withdrawn by your bank on account of service charge. Then I visited the branch to close the account.
To my utter dismay I was told to pay Rs 315 to close the account . T
Should I be ethically or logically charged to close the 0 balance salary account by paying from my pocket when there is no job and I have not taken any amount from the bank.

I hope my issue will be resolved at the earliest

I am Sankar Kuppuswamy, .

Issue:
On 12th Dec 2, through GPay we made a payment to [protected] to JK Snacks .. Rs .. 4805.. We received the UPI confirmation - UPI/[protected]/aavin milk dec/94440618. and transaction completed on 14 Dec 20. However, when checked with JK Snacks the amount is not deposited to their bank account attached to this number [protected] GPAY account XXXXXXX0477 TMBL and not with AXIS Bank. br...

Hi,

My account was charged with BRN-PYTM Card charges in the months of November and December for Rs 503 and Rs 3873 respectively
without any notification. My credit card bills were payed well in advance of the due date.

Kindly look into this and reverse the charges made....

I have two home loans and a savings account in Axis bank. There is also an online facility in the savings account. I am not able to see my home loans online, for this I was asked to convert multiple IDs into single IDs, by filling a form and taking an application. Many times, I was called to the branch and filled in forms saying that your mobile number is not registered. Even after doing everything, even after mailing it to the nodal officer,...

Hi Team,

Axis bank has deducted 3082.90 rs from my account yesterday on 14 th of December without any proper email or notification for that deduction, please help regarding this.

BRN pymt card

• Presently unable to understand the revival of pre-settled/closed Saving A/c without any prior intimation and/or acknowledgment
• Parallel creation of new saving account in same name Mohd Shahabuddin Khan. and revival of pre-settled/closed Saving A/c No., A/c Holder’s Name: Mohd Shahabuddin Khan.
• Deduction of amount of Rs. 53820.45 (Rs. 18820.45 & Rs. 35000 in two different declaration statements) from the mentioned Current A/c without any prior intimation
• Deduction of amount of Rs. 2289.13 from the mentioned Saving A/c without any prior intimation.
• Unnecessary coaxing for repeated Branch Visit causing unnecessary wastage of time and money, since myself is presently working at Jamshedpur (i.e. Approx 850Km from Rewa Branch)
• Presentation of false solutions and misguiding your customers vide hidden clauses and non-disclosure of facts and figures in appropriate time.