Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Jul 18, 2026
Complaints 13017
Resolved
6562
Unresolved
6455
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 133

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kirit6061
Mar 12, 2021
Report
Copy

Address: Axis Bank Limited

Dear Sir / Madam,

This is in reference to the subject matter.

In the month of October, 2020 we bought a car from Maruti Suzuki dealers in Ahmedabad (Gujarat). I also got Auto Loan sanctioned from Axis Bank in October 2020. Today (i.e. 12th March, 2021) once again my monthly installment got bounced back.

I have a loan account with Axis bank and monthly installment is getting deducted from my current account (i.e. UCO Bank). In the month of December, 2020 I had a sufficient balance in my account though EMI of the same month wasn't deducted from the account and bank people started calling me regarding the same. Even though I tried my best to resolve everything but they don't understand the problem. Last month (i.e. February 2021) I personally visited Axis Bank, Bapunagar Branch, and resolved the issue. At that time, they informed me that after sanctioning your loan you have to pay every 1st Installment thru Cheque.

Last month I have cleared everything and again it has started this month again. This month (i.e. March 2021) my EMI doesn't get thru even though I have sufficient balance in my account. Due to this my CBIL score also gets affected and who will clarify for the same that just because of bank issues my CBIL score got the negative score.

Every now and then visiting a bank is impossible for a senior citizen. I am already crossed 60 years and it is very frustrating to visit a bank nowadays. In this pandemic time at least help senior citizens so they can complete their work leave the premises as soon as possible. On the top, their behavior was very pathetic. Even the Security guard wasn't helpful to us, his language was too rude to listen to.

I kindly request you to look into the above matter carefully and please don't harass your client like this. For your reference, attaching photos Repayment Schedule and bank Statement of mine, where it's clearly showing that with sufficient balance Axis Bank didn't deduct my December month EMI for my account.

I hope you understand my situation and provide me a proper and permanent solution for the above matter.

Thanking you in advance and your reply is awaited.

Regards,

Kirit Panchal
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    parikshith.kulkarni
    Mar 12, 2021
    Report
    Copy

    Website: retail.axisbank.co.in/wps/myportal/rBanking/axisebanking/axis.retail.forex/axis.feba.FOREX/!ut/p/a1/jZJbU4MwEIV_DS-dsVkIg8G3UFsMyM2SKfDiYO1UtFwG0svPb4oPVRnRfcvsd2bPng3KUIKyKj8U21wUdZXvLu_MeMbh

    Hello Sir,

    I'm trying to to do international transfer from my Axis bank account to a US based bank. I added payee and it's already activated. Now, i'm getting error when i try to make a payment.

    Problem shown :We are having difficulties processing your request. Please try again.

    Please resolved it asap. Because i have to do some urgent transaction.

    Please contact to me at [protected], if registered number is not reachable. Also you, can mail me on [protected]@gmail.com

    Thanks & regards,
    Poornima
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Srinath_97
      Mar 11, 2021
      Report
      Copy

      I Paid my Electricity Bill on 8/2/21
      The Amount was debited from my Paytm Bank account
      But the payment was not successful and still now i didn't get the refund
      The receipient bank was Axis bank
      I called axis bank customer care they didn't response properly
      I checked in TNEB website, they show me that the transaction was been failed
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kasem mallick
        Mar 11, 2021
        Report
        Copy

        Address: Axis Bank Berhampore,Murshidabad,west bengal,742101

        My account is freezed without informing me, I had not received any mail or sms, it is freezed from 2nd March, my saving account is nois [protected], it is joint account, I went to bank and got the news that my wife's kyc is not updated, on 3rd March I had submitted addhar and pan card but how long I had to suffer, already I had given fine because my 2 loan auto debit was bounced.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hiraypankaj
          Mar 10, 2021
          Report
          Copy

          I have been wrongly charged TIPS Twice First with Rs. 4.68 with header TIPS/SCG/MCC/07.02.21/HPCL COCO VASNA second for Rs. 4.72 with header TIPS/SCG/MCC/07.03.21/YOGI PETROLIUM
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akanksha Arun
            Mar 10, 2021
            Report
            Copy

            My Axis bank account has been deducted of 484 rupees reason being brn card payment without prior notice. I would like to know what are the charges in full transparency. I tried to contact the customer care but I did not receive any satisfactory response from them. Please get this looked into at your earliest.
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akanksha Arun
              Mar 10, 2021
              Report
              Copy

              Address: India

              Hi I have been charged 484 rupees for BRN card payment without any prior notice about the charges. I would like to know about this charge with full transparency. Also, I tried mailing customer care to know about the same, but I have not received any satisfactory response. Please get this looked into at your earliest.
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Q
                qwerty0010
                Mar 10, 2021
                Report
                Copy

                This is disgusting, getting too many calls (Atleast 2-3 calls/day) from Axis bank and their consultancies for personal loans and credit card. A day is starting and ending with Axis bank call. Hope you can understand how they are irritating. I didn't apply for loan/credit cards in any axis anywhere.
                Couldn't understand how bank got my numbers.
                Kindly remove my number (+91 - [protected], +91-[protected]) from your database. Expecting from now not to get any call till i apply for loans.

                Thanks,
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shubh5555
                  Mar 10, 2021
                  Report
                  Copy

                  Please revert back the extra deduction amoumt after the cut of taxes and others and also need to show the statements of my account
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shubh5555
                    Mar 10, 2021
                    Report
                    Copy

                    Brief details about why deduct extra amount in my account so please revert back extra deduction after the cut of taxes.
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      JITENDER kumar nagat
                      Mar 10, 2021
                      Report
                      Copy

                      Address: VPO RAJIAWATA TECHIL NAINWA pincode.323801, Hemraj nagar, dhakado ka jopda

                      I am a student.
                      Mene ptet ka form fill kiya tha
                      Sir mere account se mony kat gya
                      Pr mera challan fail aa rha hai
                      Or kal 10 March form ki last date hai
                      Or mere pass money bi nhi hai
                      Please help me
                      Details about challan and payment
                      Upi..[protected]@ybl
                      Transection i'd ..
                      T2103091033493407683263
                      Collect i'd
                      AXIe1b140e2304649eb872b86ed07094925
                      Upi reffri.[protected]
                      Please action immediately.
                      I hope you helpful
                      Axis Bank customer support has been notified about the posted complaint.
                      My name is ruhani and meine aaj ptet ki College fee bhari thi 22000/- mere account se paise kat gaye hai but transaction failed aa rha hai so what should I do please help me?!!
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Suresh Kumar Doddi
                        Mar 9, 2021
                        Report
                        Copy

                        Address: Begumpet Branch, Hyderabad

                        I am unable to transfer funds from my account. it seems to be freeze.

                        Access to the Menu is not available. Please contact Bank Administrator
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          NAVEEN CHANDRAK
                          from Bengaluru, Karnataka
                          Mar 9, 2021
                          Report
                          Copy

                          Address: Axis bank, Mangalore branch

                          The amount Rs 500 has been deducted from my account towards the cheque return charges and the NACH
                          transaction fees for the towards the "HDFC Bank Limited with the mandate reference number:
                          UTIB[protected]."In this regard I want to mention that I have not given any debit instruction to
                          deduct money from HDFC bank as ACH charges. I have already closed my Home loan account with HDFC ltd on
                          date 25th December 2020. you have deducted Rs 500 without any reason. This is totally fraud from axis
                          bank side. It is totally not acceptable. If you will not deposit the above money I will close my axis
                          bank
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ashok Kumar Majji
                            Mar 8, 2021
                            Report
                            Copy

                            Hello Team,

                            I have received couple of messages on 3/6 & 3/8 which says

                            INR 118 debited from A/c no. XX1888 n 06/03/21 11:42:24 IST
                            at sign. Verf. Chrgs mandate regst/ stop. Call [protected] if not done by you.

                            INR 118 debited from A/c no. XX1888 n 08/03/21 01:32:14 IST
                            at sign. Verf. Chrgs mandate regst/ stop. Call [protected] if not done by you.

                            I haven't issued any such mandate.Hence i would be requesting you to please check and help me on this. And if it's a fake or something could you please stop it immediately?

                            Please let me know if you need any further information on this.

                            Thanks &Regards,
                            Ashok Kumar.
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              PratikLilhare
                              from Indore, Madhya Pradesh
                              Mar 8, 2021
                              Report
                              Copy

                              Address: Axis Bank - BalaghatVASANT VIHAR GR. FLOOR, OPP.-KESHAV PLAZA, HANUMAN CHOWK, 481001, Tel no: 07632-244666

                              Hello, 15 days back on 22/02/2021, I opened my salary account in Axis bank, still it is not activated. Although I have submitted all the required documents. I am also contacting concerned person of my branch, his name is sohel (contact: [protected]), he is giving me faulty promise every day. Branch is Axis bank, Balaghat.
                              Name- Pratik Lilhare
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pallavi Gawali
                                from Mumbai, Maharashtra
                                Mar 6, 2021
                                Report
                                Copy

                                I have applied credit card on Dec 2020 & I got married on 6th January so my address has changed, this is the reason card returned.
                                But I visited AXIS Vikhroli branch and shared all the reasons with them. They said we will apply to return credit card in Kurla branch and they also provide me one receipt. They told me someone will call you from Kurla branch to receive your card.
                                But I didn't get call from anyone. I just received message as 1234.48 amount need to pay before 8March.

                                My question is why they are asking for money if I didn't received that card.
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  E
                                  esPrashant
                                  from Junnar, Maharashtra
                                  Mar 6, 2021
                                  Report
                                  Copy

                                  Again today fastag toll deducted twice, ie. At chandwad toll plaza and again at Dhule ( Laling ) toll plaza, if Rs.135 deducted at chandwad toll then next dhule toll should not be deducted... 😠, Sending here screenshots of text messages..
                                  Please revert my extraa amount to my fastTag account as soon as possible,
                                  This is happening to me third time now...
                                  If I didn't get my excess money back, then I have to go to consumer court and media also...
                                  Prashant Sanghavi
                                  [protected]
                                  Car no. MH 15 GF 8313
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    tilak raj atri
                                    from Delhi, Delhi
                                    Mar 6, 2021
                                    Report
                                    Copy

                                    Tilak raj a/c no -[protected] date[protected]/- a/c se debit kiss bass per kar diya mere a/c se koi bhi debit note nahi ho plz
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Deepspanneer
                                      Mar 6, 2021
                                      Report
                                      Copy

                                      The bank has charged Rs.354 last year(2020) - I raised the issue with the branch manager but there was no response! As well as this year Rs.354 is debited. Why is it debited when I was told no charges apply for my account??? why the bank manager nor the employees are able to give an answer or explanation for the same?
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vijay Kumar Swearo
                                        from Noida, Uttar Pradesh
                                        Mar 5, 2021
                                        Report
                                        Copy

                                        Address: H NO 1-6 TALLARAM VILLAGE CHEVELLA MANDAL RANGAREDDY

                                        24 Jan 2021 I was do the payment via Paytm mobile solution Pvt Ltd throw the Axis bank debit card it shows failed but amount was debited my Axis bank account still not refund received kindly refund me
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit