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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 133

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P
Prince Jeyam
Dec 15, 2020
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Address: 2A, 38th street, korattur , chennai-80

Sir, i lost my job during lockdown. I had an emi in my credit card. As i lost my job, i was unable to pay for 3 months. but i totally settled the amount 4 th month. here comes the problem.
Now i was charged 1999 for debit interest and gst 359 rsfor that interest, and late payment fee(1200) also.
this is unfair.
RBI has announced not to get interest for the late payment. but this people are knowingly charging the amount.
Take necessary action on this fraudsters
Note: I spoke with this customer care.they are replying its mentioned in their policy. You do anything.
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    shiva satya
    from Hyderabad, Telangana
    Dec 14, 2020
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    I have saving account in Axis bank india . From past two months they are charging with negative balance of 800 & 2000 rs . I spoke with there customer care but that would n't worked it well . I am making transitions and the account is still active i have zero loans . Why i am charging with negative balance.
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      Diwas mishra
      Dec 14, 2020
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      On 10th October I had done a payment for college fees . Now it come to notice that fees was not credited in college account. sms received as:- You have successfully done a payment of Rs. 1562 using EasyPay for University of Allahabad Regular Fees. Your unique reference number is 70597536.
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        R
        rajendragaba48
        from Powai, Maharashtra
        Dec 14, 2020
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        Address: S.C.O.No. 195&196 distt.shopping centre,urban estate jind,126102,Haryana, Branch code-000725

        Dear sir, i am rajendra having account in axis bank, jind branch(haryana) as, i lost my personal wallet in which, i have debit card of my account, due to which i withdraw all money from my account, and due to which my account was inactive for a period of 8 month, and few days back for the closure of the account as it is inoperative for me, so the branch employee stating that i'll renew your account from 10, 000 to 2500 minimum balance, i think that it will lead to open a new account, also they don't have any authority to change bank credentials bcoz it was in another bank branch, i even ask for additional charges but they told that no charges will be levy, as i'm not much educated so, i gave my consent and after some days deposited 25000 ruppees, but after some days they deducted 4200 rupess +gst as minimum balance charges of old account, when i asked these deduction sfrom manager of your bank, they behave very rudely and they don't even proper reply to me, this is very unfair.when i told him that i will register a complaint against him he said that go and lodge a compalint as this has not affect on him.
        Axis Bank customer support has been notified about the posted complaint.
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          A
          Amrita Mahto
          Dec 13, 2020
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          From my account consolidated charges was rs 1076.82 and again gst also rs 193.83.

          Please look towards this
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            V
            vijith vb
            from Powai, Maharashtra
            Dec 13, 2020
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            I have noticed that Axis bank was deducting Consolidated charges from my bank account every month. So I contacted them. The first executive was insulting me and I called them again and I discussed my concerns.

            They said they deducted money from my account because I swiped my card more than five-time in the machine. But the fact was, as the situation is like this ( Pandemic ) I was not using my ATM card and my all transaction was online ( Using google pay and Axis mobile App ).

            They concluded that they are helpless.
            But as a customer where should I go? What I should I do?
            Axis Bank customer support has been notified about the posted complaint.
            Dec 13, 2020
            Updated by vijith vb
            Axis Bank Branch details

            Axis Bank
            Sona Tower, No 8, 32nd E Cross Rd, 4th Block,
            Jayanagar, Bengaluru, Karnataka 560041
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              R
              Rehoboth
              Dec 13, 2020
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              Friends Stop using AXIS BANK
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                R
                Rehoboth
                Dec 13, 2020
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                Address: Chennai

                Iam holding Axis bank around 3years. From lockdown time onwards every month around 600plus will be deducting From my account.2times I visited branch. Fraud bank doesn't resolve. Iam going to close this account.dear friends please Stop using Axis 🏦 because these private bank stealing money from poor people. Fraud bank is AXIS. Today again dash 🏦 deducted 700Rupes

                Do refund my money back or else I will go for any level
                Axis Bank customer support has been notified about the posted complaint.
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                  thisis_kaurmanpreet
                  Dec 13, 2020
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                  This is Manpreet having saving account in your chatt (Mohali) Axis Branch.This Month my account have monthly average balance even more than monthly average balance then why more than 1000 rupee deducted from my account as consolidated charges and didn’t inform me about deduction of money from account via message or email.As I search from google and define in axis bank service fee is very less.I cannot afford such charges any further.It’s a request please as soon as possible. Revert back my money which is deducted from my account.
                  +1 photos
                  Axis Bank customer support has been notified about the posted complaint.
                  Is this some kind of joke? I have 2 accounts 1 is mine and another is my sister's at Shivaranjani branch, Ahmedabad, India. from last 12 months more than 400-500 rs. are getting deducted from our account even if we have more than 12000 rs. in our account. Even they don't inform us anything. Suddenly I come to know 6000 disappeared from both accounts on the name of monthly charges.

                  I want some action on this.
                  6000 rs. deduction is not a joke and it is still continuing from both my accounts.

                  they give us 100 rs. for 6 months FD on the name of interest and deducts 500 everymonth on the name of monthly charge.
                  What a hypocrisy!!!
                  I want reply asap my money is still getting deducted.
                  I had more than 12000 on my both accounts and after 1 year when I show the list of transactions on app every month 400+ got deducted as a charge.

                  I am expecting some reply from you ASAP
                  I had more than 12000 on my both accounts and after 1 year when I show the list of transactions on app every month 400+ got deducted as a charge.

                  I am expecting some reply from you ASAP
                  I had more than 12000 on my both accounts and after 1 year when I show the list of transactions on app every month 400+ got deducted as a charge.

                  I am expecting some reply from you ASAP
                  I had more than 12000 on my both accounts and after 1 year when I show the list of transactions on app every month 400+ got deducted as a charge.

                  I am expecting some reply from you ASAP
                  I had more than 12000 on my both accounts and after 1 year when I show the list of transactions on app every month 400+ got deducted as a charge.

                  I am expecting some reply from you ASAP
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                    Rishabhkumarsingh
                    from Powai, Maharashtra
                    Dec 13, 2020
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                    Address: Dayal pur delhi 94
                    Website: Chrome

                    I m rishabh i got a msg that 270 rs deducted for consolidate charges why axis bank deducted these type of charges i want my money back
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                      O P Sah
                      from Powai, Maharashtra
                      Dec 13, 2020
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                      I have saving account (rural area) with Axis Bank for over many years. In month of November 2020, I noticed that Rs. 1699.87 with 18% GST charges Rs. 305.98 in total Rs. 2005.85. In past time I also noticed so many consolidated charges by Axis Bank. It is disappointing. Please look into matter and suggest how these charges can be reverted.
                      Regards,
                      Axis Bank customer support has been notified about the posted complaint.
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                        nandhana
                        Dec 13, 2020
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                        Ive been charged nearly 2000 rupees in the name of consolidated charges. i need to maintain 2500 but i had lot more than tat. i dunno why they have charged me
                        Axis Bank customer support has been notified about the posted complaint.
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                          Kuttan CR
                          Dec 12, 2020
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                          Address: Rachin cr chandini kozhikode

                          Very bad miss behaving response to loan centre staff
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                            Kamalesh_samanta
                            Dec 12, 2020
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                            Address: West bengal

                            Axis bank recently deduct 6333 rupees recovery charges for my 5years old salary account (which was not maintaining by me for last 3years) from my another account with out any information. But that old account balance was -617 rupees so why deduct 6333 rupees? I visited 2-3 branches but they couldn't show me the proper statement of 6333 rupees.. Also after deduct 6333 rupees still my old account balance shows same -617 repees.. Why it is not still adjusted? Very ridiculous experience with axis bank.. I decided to close my all 3 axis bank account..
                            Axis Bank customer support has been notified about the posted complaint.
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                              Pradeesh Janardhan
                              Dec 12, 2020
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                              Address: Indiranagar, Bangalore

                              I was charged ₹-849 after for non transaction and today they have deducted ₹1k from my account saying as consolidated charges. Is this some kind of joke or stealing public money in this form ? I would like to raise a complaint and I need clear explanation about the money and I need the refund for this unconditional charge. We rely on bank for safety and benefit but i see there is Dakoit pull happening. [protected]@gmail.com is my Gmail I'd, like to hear through this email. I can send you my contact details if I receive reply to the above mentioned email address. Frustrated customer 😰
                              Axis Bank customer support has been notified about the posted complaint.
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                                vaibhavwane
                                Dec 12, 2020
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                                Address: Dahisar east

                                My 2000 note retained by axis bna machin serian no old 304700
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                                  Dipendra Pratap Singh
                                  from Powai, Maharashtra
                                  Dec 11, 2020
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                                  Address: Dipendra Singh

                                  I was Traveling from Jhansi (UP ) to Kalpi (UP) on 21st Nov 2020 via my personal vehicle no - UP14DE0094 with Fastag Id-[protected] and there are total 3 toll gate (as per below details) which I had crossed to complete my journey from source to destination place but the first toll gate Semri has deducted the double amount (100 rupees 2 times for single journey) whereas the tariff is 100 rupees only for single journey at that toll palza.

                                  First toll gate at Uttar Pradesh NH27 Semri Old NH25 Jhansi Orai
                                  Second toll gate Uttar Pradesh Ait Poonch Orai
                                  Third toll gate Uttar Pradesh Usaka Chamari Orai Barah

                                  If you will check my journey details with date & time of same day of 21st nov 2020, I had travelled towards Kalpi (destination) and all 3 toll gate were crossed in continue way but 1st toll gate has deducted the amount twice.

                                  I had raised the request but Bank denied for refund.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    A
                                    ajay.km
                                    from Powai, Maharashtra
                                    Dec 11, 2020
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                                    Resolved

                                    HI
                                    RESPECTED SIR,

                                    My self M.Ajay kumar, I am Axis Bank customer since 7 yrs, am using salary account only, actually after left one company and joined other one that company also they gave axis account, so am using that one, in that also I left from that company again, even am using till now Same account I maintained balance and transaction also every month am doing, suddenly deducted money through in my account, we felt very bad, and If we are anything wrong then one or two if any notification and warning Letter somthing they should sent after that if we are not respond then deducted means it's okay, but without any intimation and nothing did anything wrong deducted means it's very feeling bad sir, please understand sir in customer side also, actually branch department is not supported and not respond,
                                    So that's why personally I mail to you

                                    Thanks for your patience to read this mail

                                    please as soon as possible. Revert back my money which is deducted from my account.

                                    Regards

                                    Your axis bank customer

                                    Account no : [protected]
                                    Ajay kumar M
                                    [protected]
                                    [protected]@gmail.com
                                    +1 photos
                                    Feb 20, 2021
                                    Complaint marked as Resolved 
                                    Not resolved my issue, still.am not received money back please cross check once 🙏
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Ruksar01
                                      from Powai, Maharashtra
                                      Dec 11, 2020
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                                      18th October 2020 - 830rs missing from my account and there is no info in statement.
                                      6th November[protected]rs missing from my account and there is no info in statement .
                                      When I call customer care or chat with them, they are asking to visit nearest branch in this covid. To reach to branch I need to spend money. Why should I spend money when the mistake is from bank. Their team is not proper, their maintenance is not proper.
                                      and why is bank not responding through online, why is Axis bank behaving like this . I need my amount and info on why the amount is deducting without any info in statement. Immediate refund and info is required.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        A
                                        Anupama Padmanabhan
                                        from Bengaluru, Karnataka
                                        Dec 11, 2020
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                                        I have a Fast Tag with Axis Bank with the following wallet ID - [protected].

                                        On 27/November/2020, I had done a recharge of Rs 1000/- from my husband's HDFC account. The amount has been debited from the A/C but is not reflecting as my Fast Tag balance.

                                        I have written an email and raised a case on their website on 3rd December 2020 but did not receive any response from the team. Today when I finally escalated the issue, they have the nerve to tell me that my KYC is incomplete and hence they have withheld the funds. This is absolutely ridiculous. First of all I never got any emails/intimation indicating that my KYC is pending and this is the account I have from last 3 years. If my KYC is incomplete, they should have not allowed me to recharge and not harass me after my money has been deducted.

                                        I have travelled to Kolhapur on an emergency and now I find that I cannot use my wallet to return to Bangalore because of some non-sense logic the bank has used.
                                        Axis Bank customer support has been notified about the posted complaint.
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