Axis Bank Complaints & Reviews

My account number is-[protected]
And I have fasgtag from axis bank. Today I get massage for auto swap charged- rs 800
Bug I never go any toll road within 1 month then how they can auto sweep

My contact number-[protected]

Hi,

I have my Axis Savings/Salary account from last 4years +, Last two years i did not used that card. So that i had a plan to surrender the same by paying the negative balance. +91 [protected](Registered Mobile Number)

Meantime In my current organization requested to keep open the Axis Bank account for the salary purpose. So that i was requested to bank officers on[protected]at Ananth Nagar Branch, Electronic City Phase 2, Bangalore). Shall i continue this account after paying the negative amount. Hence he confirmed, I have shared the account details to my organization.

Salary got credited on my Axis account on[protected], Negative balance got cleared. Happily started using Axis account.

Suddenly last sunday[protected]:57 Consolidated Charges has been debited amount Rs16, 580.30 without of any intimation. I got scared and started reaching phone banking officer. I reached phone banking officer sharp 18:23, Officer not having any sufficient details to answer me, She asked me to reach after 60mins.

Again i dialed phone banking officer 19:23, But i got connected officer sharp 20:00. He confirmed that is valid charge. He unable to process and refund and i requested him to transfer to their senior officer.

Their Senior officer (Neha) has confirmed nothing can do by themselves. She recommended me to visit near by branch for the same.

I have reached bank on monday[protected], I have checked one of the lady bank officer about the same. After explaining the history.

She given the clarity, If we want to close the account they will not charge any consolidated amounts, We can pay our old negative balance and close it.

If incase you want to continue as a customer of Axis bank. That is your bad, You have to pay the consolidated charges as per the bank that too no prior intimation.

And finally she recommended me to close the account.

How good response from the bank.

I want my money back, i will not wait for 24 hours or 48 hours.

Regards

Venkateshbabu

+91 [protected]
+91 [protected](Registered Mobile Number)

Hii I compliant about my vechile number updation since 3 month Nobody is responding I think axis bank FASTAG service is vvvv worst I vl never buy again and throw out that... please don't buy axis bank FASTAG kachada services ......

I have had a salary account in Axis bank since 2015.
On Monday (19/10/2020), I received a message saying total Rs.1890(excl GST) has been deducted from my account as consolidated charges and Rs. 340.20 being GST for these charges. I tried to reach out to customer care through email, but no use, didn't receive any reply from them.

I ordered axis bank debit card 1 month ago. The charges for the card has been deducted, but still i didn't received the card. All my online transactions are pending due to this.

Axis Bank

I think you have to review your banking services and specially customer care service.
No one knows the actual solution for freez amount or lien amount process. Even senior executives also don't have type of knowledge regarding this.
Every one said go to branch submit the form bank will decide after 45 days.
I think your are going to fool us by saying this type of words.
Its an shame full things which you have done.

First you freeze amount then you said pay your credit card bill how it is possible.

I already paid my all bill of credit card. & the co. Charged extra money to me.
And also it affect my credit score.
And now days due to my cibil detected low., thatsway no one other company gave me any type of loan.
Only beacause of #axisbank services.
So many time i try to contact their assistant but they not responding.
I have only 1 Q.to #axisbankcreditcard manager, .if i already paid my all bill, then why you show me the extra amount? And why i pay extra money?

I am having two different credit cards and each cards having own credit limit. For last few days my credit card transaction are getting declined continuously and i noticed that the limits on the cards reflects in negative balance. I contacted the customer support and the executive informed that the limits were merged on both my cards" This was done without giving any prior intimation at all. While i ask for the prior intimation they informed the bank have full discretion to make any changes without informing the customer" I ask the executive to register a compliant a regarding the same and they keep refusing to register a compliant. Merging of the credit limit without any prior notice leaving me completely stuck with how to make the payment!

Due to this

I opened savings account in Axis bank.. then I applied for credit card
I am a big corporate employee, holding 4 other credit cards too from different banks... i provided them all documents like payslips, id cards, bank statements etc... still my credit card application is declined .. no reason mentioned.. no one in call center/ branch knows why it has been rejected..
absolutely pathetic service from bank

22/10/2020
Chhattisgarh Baloda Bazar Branch Manager "Dushyant" has no manners and doesn't know how to talk to customers.
I was trying to open my first account and I thought Axis Bank would be great but they showed how they treat their customers

I have had salary account in axis bank and which was converted to savings account because i was resigned to my job.so post 3 or 6 months, my account was converted to savings account.however i didn't use this bank account after my resignation.i just wanted to close this bank account.so i visited the nearest axis bank branch for the closure of bank account.And bank employees are saying as long as i have negative balance in the account l, i...

Money fraud transactions 4000 amount credit by fake company

Dear Sir/ Mam,

Myself Nitin Laxman Mane, Mob no. [protected], having Credit card no.[protected].
Total outstanding for above mentioned card was 33, 138 Rs. I have paid as following.
5th Aug 2020- Rs 4140
6th Aug 2020- Rs 11, 000
18th Aug 2020- Rs 4, 000
1st Oct 2020- Rs 13, 998.89
Total amount paid is Rs 33, 138.89
I have cleared all the outstanding . The status of above...

My account debited 7908
I don't have any BRN CARD and not activated any subscription why axis bank debited amount... Plz help 🙏🙏🙏

Dear Sir / Madam,

This is in reference to my AXIS Bank Credit Card No. [protected] and my mobile number [protected]. ( Incident Month September 2020)

I'm a 8 years old customer to Axis Bank and Regularly Pay the payment on time, Axis Bank Charged so much interest in Moratorium period, Due to Covid-19 I'm facing some financial difficulties due to that I couldn't pay the entire outstanding amount, So I have requested Axis Bank to Convert entire Outstanding into EMI and They Converted 6 EMI for the upcoming months.

In the Next Month Bill I see Rs.13000 was charged, I was shocked and I have contacted axis bank customer care and said I have converted entire outstanding to EMI then why I have been charged for 13000 and They have said that Rs.92 was not converted, so we charged Rs.13000 as interest, This was not informed me at the time of EMI conversion or later period.

I was contacted customer and wrote numerous email to the Axis Nodal Officers, I got reply like process. Its seems to be no one care about the customer in axis bank.

Its been frustrating, 1000% Interest charged, no one from Axis Bank ready to accept the mistake and revert the same, instead they try defend each one of them.

I couldn't pay these unrealistic charges from Axis Bank, Please requesting you guys to respect the customers with reasonable charges.

Every time I am try to login in axis net banking it is showing Invalid user credentials.

Hi,

I have my Axis Savings/Salary account from last 4years +, Last two years i did not used that card. So that i had a plan to surrender the same by paying the negative balance.

Meantime In my current organization requested to keep open the Axis Bank account for the salary purpose. So that i was requested to bank officers on[protected]at Ananth Nagar Branch, Electronic City Phase 2, Bangalore). Shall i continue this account after paying the negative amount. Hence he confirmed, I have shared the account details to my organization.

Salary got credited on my Axis account on[protected], Negative balance got cleared. Happily started using Axis account.

Suddenly last sunday[protected]:57 Consolidated Charges has been debited amount Rs16, 580.30 without of any intimation. I got scared and started reaching phone banking officer. I reached phone banking officer sharp 18:23, Officer not having any sufficient details to answer me, She asked me to reach after 60mins.

Again i dialed phone banking officer 19:23, But i got connected officer sharp 20:00. He confirmed that is valid charge. He unable to process and refund and i requested him to transfer to their senior officer.

Their Senior officer (Neha) has confirmed nothing can do by themselves. She recommended me to visit near by branch for the same.

I have reached bank on monday[protected], I have checked one of the lady bank officer about the same. After explaining the history.

She given the clarity, If we want to close the account they will not charge any consolidated amounts, We can pay our old negative balance and close it.

If incase you want to continue as a customer of Axis bank. That is your bad, You have to pay the consolidated charges as per the bank that too no prior intimation.

And finally she recommended me to close the account.

How good response from the bank.

I want my money back, i will not wait for 24 hours or 48 hours.

Regards

Venkateshbabu

+91 [protected]
+91 [protected](Registered Mobile Number)

I am writing to complain on behalf of my friend who received a suspicious job offer from persons claiming to be from the HR department of your bank. They contacted my friend via SMS after she started looking at job postings on Quikr. When she called the number a man asked for her educational qualifications and asked her to send a copy of her certificates over WhatsApp. When she did that, they got in touch with her again today (over WhatsApp),...

Dear Sir,

I have account(A/C [protected]) with AXIS bank at branch Hewett road Lucknow.

In 20 Sep 2020 statement, consolidated charges for A/C of Rs. 1694.92/- is deducted and GST Rs. 305.08 is deducted...And also In 18 Oct 2020 statement, consolidated charges for A/C of Rs. 6945.05/- is deducted and GST Rs. 1250.11 is deducted How this amounts being deducted ?? Can you please help me to short out this matter ???Plz return me the whole amount without delay

Reply by return will be very much helpful ...

Regards,

Vinod Kumar Yadav
( [protected] Email:[protected]@gmail.com)

I used to be a credit card holder with Axis Bank. I was making payments on time. One year back, In July 2019, an online fraud happened on my account of Rs 31500. I notified the bank on the very same day and I asked me to register an FIR and submit the dispute form which I did. But after that I contacted so many times to get the status of my request but every time I was told that they are working on it. All I wanted to take the fraudulent amount off with the interest charges on it which that never did. Then I started getting harassment calls from recovery and their legal division and requested them to take the fraudulent amount off with the interest charges and send me the statement I will pay within 24 hours. But they completely ignored it. I have still all the documents(FIR, dispute form ect) which are proof of my honesty. Even the Investigation officer in Cyber crime sent so many emails but never got any revert. Today I have received a legal notice from some O M Gujar law chamber threatening to pay Rs.87056 which I not liable to pay. This completely mental harassment that too during this pandemic. I am intended to pay the amount which showed up on my Aug 2019 statement after removing all the interest changes which happened because of the fraudulent transaction which was never taken care off by the bank. Please find attached documents which I mentioned in comment box. Can I expect some justice?

regards
Pooja Bhasin