Axis Bank Complaints & Reviews

Dear Sir,
I used my axis bank ATM card to withdraw the money at fincare ATM in sivaganga, pin code 630561, Tamilnadu. The amount deducted is Rs 1000 (one thousand only). But the money did not come.
The amount was deducted from my axis bank SB account. Kindly do the needful. DATE : 11.01.2021, MONDAY, TIME 10:46 AM
The following message I received via mobile.
INR 1000.00 debited from A/c no. 862619 on[protected]:46:51 IST at CASH-ATM/FA025501/[protected]. Avl Bal: INR 1000.02. Call [protected], if not done by you.
Response code 91
NAME : S ANTONY RAJA
BANK : AXIS BANK, Bank A/c No. : [protected]
BRANCH : IRUTTUPALLAM
COIMBATORE- PINCODE 641114

I am writing this with regards to my credit card bill payment. My Credit card number is 4641-XXXX-XXXX-0383. I recently received a bill of amount Rs. 35000.

This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 30% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as I get the confirmation from your side.

I have already paid 4600Rs as discussed with your staff that it is required for settlement and remove negative balance from my personal account.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Abhishek

I went axis bank atm near old sanghi at 14:03 hrs on Sunday [10/01/2021]. I tried to withdraw rs: 5000 first time and 5000 second time but the atm doesnt dispense the cash, even i didnt cash counting sound also. Atlast after 3mins atm displayed transaction timeout.
But i received debit message of rs: 5000 & 5000 to my mobile. Till now i didnt received cash refund. Kindly look into this issue as soon as possible.
Ac. No:[130813]
Mail. Id: [protected]@gmail.com
Mobile. No: [protected]INR
mobile deducted message : 5000.00 debited from A/c no. 130813 on[protected]:03:52 IST at CASH-ATM/SPAN87110/621. Avl Bal: INR 395124.92. Call [protected], if not done by you.
INR 5000.00 debited from A/c no. 130813 on[protected]:06:08 IST at CASH-ATM/SPAN87110/622. Avl Bal: INR 390124.92. Call [protected], if not done by you.

Submitting a complaint

On the home page of axisbank their is an ad for clayton watch cost 2499 can be claimed by paying only the shipping charges. Subscribed to this and got an code from axis bank and paid the shipping charges (499 inr) on 31.05.2019 but the product is not yet delivered till now. Called the axis bank no proper response, saying it is a merchant issue.
Called the flatworld rewards, it is always switched off. Emailed but response. Looks like this a scam and i see one more member affected.

[order #10518] (July 17, 2019)
Product quantity price
Clayton noble silver metal watch
Male
1 unit
₹2, 499.00
Subtotal: ₹2, 499.00
Discount: -₹2, 499.00
Shipping:
₹499.00 via flat
Rate
Payment method: axis netbanking
Total: ₹499.00

I had ordered fasttag from Axis Bank for vehicle number MH26AF0704 on 26th December and they promised to deliver the same within 7 days.

Even till today I have not received it. Their fasttag customer care number is always busy and I am completely unaware about what to do next.

Even on BlueDart site it is showing that shipment is not yet handed over to them.

I have purchased sovereign gold bond on dated 08 /07/2020 and my application number is 65551336.but not given any documents.so please help me for my documents

Hi,

I'm using card last 2 years and i have paid the Regularly Bill before due date but last month I left the job because of Contacts Terminated that's why I'm paid the bill after due date. I have received statement in the month as mentioned is late fees charges and GST but i haven't no money because of i have no job. So please request you to the late fees charges reversal Asap on the priority basis.

My contact no is [protected] and card last 4 digit no is 0092

I have applied for axisbank fastag for my vehicle no.KL40G8001 and Rs 1000/- was deducted automatically and transferred tto fastag wallet. Kindly stop/disable autosweep from my account.

I paid my property tax to Mahanagarpalika Indore amount deducted from SBI account but I received SMS from Mahanagarpalika failed. I am attaching screen shot of my bank account mini statement and SMS from nagarpalika.

I have account in axis bank from the year 2008 with Kolkata, Kakurgachi Branch. i surrender this account with my debit card, cheque book with account closure form and never used that account and i am went out of state for working in my home town. I received every month account statement one day I called customer care to know about that closed account. But they denyed to give me any information by phone. need to come to own branch. Now i am went to my local branch for asking the status of account they told you have negative balance for not maintaining minimum balance we kept negative balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks.

I have been using flipkart axis card from past 2 years. Due to lockdown i have applied for moratorium. On september 2020 i got a call stating that i have to make immediate payment i was unable to make any payment. I have requested that im out of the state and cant make any payment as per now. And immediately my card stopped showing up in credit card section in internet banking. Im unable to see outstanding balance or any other details whatsoever as it says apply for a new card. Where did my card details go? My account was put on hold for 32000. Later on november 4th 2020 i have paid 35500 which was the full amount as they said including 10500 intrest. Later my account was still on hold for a week and 4000 have been deducted when i have transfered in my account. I didnt get the extra money that got deducted. Neither i got my card back. When i contacted the bank they said its premanently blocked. Nobody is helping me out even after paying the full amount. All i need is my credit card to should show up in my internet banking so that i can access autodebit. Its so unfair that in the times of pandemic these banks are playing with people charging heavy intrest and even after paying that there is no use. Customer care is pathetic and the bank employees dosent even know what 100% on auto debit means. Sheer useless.

My application has been decline for last three month before, but not accept my application i recently update the details. please accept my application reference number is C1-[protected]-C1 . please update application status datails in email

I bought this card two months back, but axis bank. But I couldn’t make online payment after setting. Though I raised request many times, Axis bank is not responding me. Each and every time checking with nearest bank manager is very in convenient for me. In the nearest branch, nobody answering except manager. I paid for this card also.

I raised request to block this card four/five years ago when it was stolen by somebody and some amount of also stolen by same person. I don’t want the status hotlisted and I need the status permanently blocked instead of hotlisted. Usually the status should be permanently blocked.

I raised request to AXIS BANK

I raised request to block this card four/five years ago when it was stolen by somebody and some amount of also stolen by same person. I don’t want the status hotlisted and I need the status permanently blocked instead of hotlisted. Usually the status should be permanently blocked.

I bought this card two months back, but axis bank. But I couldn’t make online payment after setting my PIN. Though I raised request many times, Axis bank is not responding me. Each and every time checking with nearest bank (Madambakkam, Chennai) and its manager is very in convenient for me. In the nearest branch, nobody answering except manager. I paid for this card also.

Sir, I left my job due to covid pendemic and fails to maintain balance in account, I send account closure form with unused cheque and card to bank and request them to close the account by courier as I am unable to contact them.. I have not received any response against my letter, I contacted by customer care and they refused to close my account untill I clear the negative balance but my friend told me that it is against RBI guidelines to charge customers account creating negative balance.. they have not informed me about the penalty amt. or negative charge at the time of opening my account.. kindly help me in this matter..

A deduction of rs 100 (Brn-pymt-card-[protected]]) is done from my account without prior information and there is no intimation of this deduction as well.

Sir,
I added 800 rupees to my account at 2:57 pm, the balance has not come yet, showing the available balance -101 please check as soon as.

Respected Sir/madam,

I Ruban Dutta would like to bring your kind attention that recently I have been immensely being bullied with unethical, intimidating & coercive behavior from one of the loan recover agents appointed by Axis Bank. (backed up by call recordings to support further)

Long story short (against me), post March 2019 credit card dues have been outstanding but somehow also managed to clear my small amount of minimum dues (even after opting for moratorium) upto some amount but since September I have been unable to pay my monthly dues as I have zero source of any income now. Hit hard by the pandemic.

I know defaulting is not an ideal situation from my side but all I have tried to convince is that the default is temporary and the repayment would soon become regular. (starting from February 2021)

Now here comes the recovery agent. There are many recovery agents I have been getting call from various number but one person/lady against which i received a call has turned into a nightmare. She started from defaming me, speaking coercive & including threats like (ab aap dekhiyega kya karti hu) and lot more. (ready to share call recording). Humiliation at personal level and several unethical ways to extort money like "make it by 3pm immediately or face the consequences, then she calls and says make it by 5pm right now, & then states make it by 11pm in a rude aggressive and with a bully tone which is not at all acceptable.

From the very first day i have never missed any calls from any loan recovery agent and have been cooperating and requesting for some time means i have already stated that as I have been hit by pandemic as well as jobless I will be starting my regular easy monthly emis from February. I am willing to restructure but they are continuing forcing me to pay a sum of 3690 immediately which at the time is impossible. Also I believe that defamation and humiliating of one's status over the phone is very unfair and not acceptable.

My Service request number of axis bank for restructuring or reconsideration[protected]

Complain registered service number[protected]

Always willing to cooperate but the third parties (agents) not willing to listen. As i said i don't have any complains regarding any agents except the one that I'm complaining for. I have already shared her number to the concerned department.

This has to stop sir. We all are civilized people and have got civil rights. Everyone os believed to behave in a civilized manner. I urge you to please look/investigate into this matter or else the harassment and irregular calls and bully will keep continuing against me from the respected lady. (agent)

(recordings are with me, I can forward)

Looking forward for your cooperation sir.

Thanking you

Your's sincerely
Ruban Dutta
[protected]