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L
lleenniinn
from Chennai, Tamil Nadu
Sep 23, 2020
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I have never been so humiliated i was expecting professional response but that was not the case with axis that charge me every month and my zero balance account goes minus 500 every month your reps can't explain why.. Do i go to the nearest bank to raise a complaint.. Or is this how you treat customers i deserve an answer for being foolish and choosing axis bank. Call me now [protected]
Again i regret choosing axis bank and i do not deserve this
Axis Bank customer support has been notified about the posted complaint.
Sep 23, 2020
Updated by lleenniinn It's the same template I got last time and no one bothered Calling me... Let's try this once again. [protected] after 2 pm
Sep 25, 2020
Updated by lleenniinn Never received any calls from you.. STOP FALSE PROMISES
Sep 26, 2020
Updated by lleenniinn I am still waiting for a call.. If you do not care you do not commit.. I don't have a choice but to upload all the stupid responses I got from AXIS bank rep over the phone... Please enjoy I will also shoot a mail to your headquarters and every media available
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Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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lleenniinn's [Complaint's author] reply, Sep 26, 2020
I am still waiting for a call.. If you do not care you do not commit.. I don't have a choice but to upload all the stupid responses I got from AXIS bank rep over the phone... Please enjoy I will also shoot a mail to your headquarters and every media available
9840116574
lleenniinn's [Complaint's author] reply, Sep 26, 2020
Listen to the robotic reply your reps give when askined for information.. I've recorded it all
lleenniinn's [Complaint's author] reply, Sep 26, 2020
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Axis Bank
Axis Bank — stealing money and the agents don't know why i was charged..
lleenniinn on Sep 23, 2020
Mark as Resolved

I have never been so humiliated i was expecting professional response but that was not the case with axis that charge me every month and my zero balance account goes minus 500 every month your reps can't explain why.. Do i go to the nearest bank to raise a complaint.. Or is this how you treat customers i deserve an answer for being foolish and choosing axis bank. Call me now 9840116574
Again i regret choosing axis bank and i do not deserve this
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Complaint Status
[Sep 23, 2020]
Axis Bank customer support has been notified about the posted complaint.
Updated by lleenniinn Sep 23, 2020

It's the same template I got last time and no one bothered Calling me... Let's try this once again. 9840116574 after 2 pm
Updated by lleenniinn Sep 25, 2020

Never received any calls from you.. STOP FALSE PROMISES
Updated by lleenniinn Sep 26, 2020

I am still waiting for a call.. If you do not care you do not commit.. I don't have a choice but to upload all the stupid responses I got from AXIS bank rep over the phone... Please enjoy I will also shoot a mail to your headquarters and every media available

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Complaint comments 1 Comment Updated: Sep 26, 2020
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Axis Bank Customer CareVerified
Sep 23, 2020
Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
Reply
lleenniinn's [Complaint's author] reply, 2 minutes ago

I am still waiting for a call.. If you do not care you do not commit.. I don't have a choice but to upload all the stupid responses I got from AXIS bank rep over the phone... Please enjoy I will also shoot a mail to your headquarters and every media available
9840116574
lleenniinn's [Complaint's author] reply, 0 minutes ago

Listen to the robotic reply your reps give when askined for information.. I've recorded it all
Axis Bank
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+91 22 2764 8000
Axis Bank Website www.axisbank.com
Axis Bank Address Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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    L
    lleenniinn
    from Chennai, Tamil Nadu
    Sep 23, 2020
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    Call me now [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      hemendra.pro
      from Tonk, Rajasthan
      Sep 23, 2020
      Resolved
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      Resolved

      my fixed deposit do not break by bank

      Address: Axis Bank Branch Deoli Dist Tonk (Raj) 304804

      I had fixed deposit at axis bank branch deoli (Tonk-raj-304804) in the month of february. Now i need money and my fixed deposit has not been broken by the bank and no satisfactory answer is being given by the bank. Today i have 7 days of going to the bank in this regard. With this, how will the trust of the bank be maintained? May you help me and please break my fixed deposit as soon as possible.in this regards i sent a mail to concern (Attached...
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      M
      Mtiwari
      from Gurgaon, Haryana
      Sep 22, 2020
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      Address: Axis Bank

      Axis bank is the most worst bank for loan, i have already paid my remaining amount for my car loan and the loan is also closed but struggling to get noc from last 20 days.

      I have escalated this to many level but got nothing and they are keep saying that go to axis loan center and ask for noc.

      While i have email from them saying that they will send my noc on my email within two working days and that tow working days has been already gone weeks ago.

      Now when i call to customer care every time they are repeating the same thing that we can't do anything from here you need to go to loan center to get your noc.

      There mobile app is not working properly.

      Their actions are completely opposite that whatever they are saying on call or emails.

      Seeking your help to get my noc.
      Axis Bank customer support has been notified about the posted complaint.
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        R
        rasmita d
        Sep 22, 2020
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        I just want to know why every month the consolidation charge is being deducted from my account.
        It should be deducted annualy.
        I had raised a compliant on this, again and again i can not compliant.
        Kindly stop all this nonsense in this pandemic.
        Hardly i m able to pay the credit card payment.
        There is no emi, you have mentioned there is emi bounced, what is this nonsense.
        Kindly do not do this, or else i will deactivate thi saccount.
        Axis Bank customer support has been notified about the posted complaint.
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          PV RAMKUMAR
          Sep 22, 2020
          Resolved
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          Resolved

          Address: Flat No. 305, 10-89, Jyothi towers, JJ Nagar, Alwal, Hyderabad 500010, TS

          Can i know why brn-pymt amount deducted from my account without any intimation? Request for refund. I don’t have any credit cards of axis bank.

          Ref: brn-pymt-card-[protected] — dated 19th sept'20 for rs. 2483.93

          My account no. Axis bank - [protected]
          Aug 7, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          View replies
          Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
          Reply
          Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            D
            Dileep singh gaharwar
            Sep 22, 2020
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            Address: Pandri raipur C.G

            I'm pay credit card bill as per bank customer care number [protected]
            Date 5-09 2030 pay all due payment
            why You debit interest charge apply ???
            I'm try to call customer care but don't receive the call continues ring only

            Kindly confirmed??
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
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              Pankajku1212
              Sep 22, 2020
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              Address: Boriwali ic colony andheri east

              Consulate charge refund request
              +1 photos
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                Abhilash M.P
                Sep 22, 2020
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                Address: Hilite business park calicut

                Hello I am receiving bill without using or activating my axis bank credit card

                Customer care dont know any thing about it and they are insisting to pay the full amount it is some thing around 4000 rs
                +2 photos
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                  Vidya Patekar
                  Sep 22, 2020
                  Resolved
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                  Resolved

                  6000 rupees deducted consolidated charges, penalty charges every month

                  Address: Axis Bank ,thane utalsar nagar

                  Axis bank is deducting money in name of consolidated charges every month, in about 3 month i had paid 6000 rupees, directly it state 18 % gst 2800 rupees in a month, fed up of this issue, i had open salary account in axis, but now i think its to close the account then this cheat account, common man cant afford this if this is a case, really disgusting and fraud in name of axis bank, they will loose customer if this continue. Monthly 3000...
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                  P
                  pijushroy1985
                  from Mumbai, Maharashtra
                  Sep 22, 2020
                  Resolved
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                  Resolved

                  Dear sir/madam,
                  First time i mailed to [protected]@axisbank.com for closer my credit card ending *9 on 18th aug 2019 after a failer telephonic call to the credit card department. That time credit time balance is zero. Closer not done it your end.
                  Visit barrackpore axis bank branch on 26 aug '19 and form submit for the closing of a credit card. After that, i found a credit card dis attached to my saving accounts.
                  On march 2020 i get alert for payment due in the month of feb. When i closed the credit card, how the bank charge on this card. Again i send mail on march 2, 2020.
                  Gets no response from your ends.
                  Again i call customer care and generate request number 61839770. Last week when i called customer care, they ask me my card is blocked but i need to pay the charged amount.

                  Then i highlight everything to nodal officer mr caesar pinto, and ask him why the bank charged annual fees, interest, late payment charged on my card whcih i blocked almost 1 year ago.
                  Get a meaningless reply from him - "your card is blocked, please discuss with customer care for further." totally avoid the payment related matter.

                  Again i got a bank statement for due in my credit card.

                  My concern is, why customers need to pay on blocked charges on a credit card?

                  Try two times to submit complain in rbi through this link https://cms.rbi.org.in/rbi/VividFlow/run/rbi#RbiNewLayout but unable to do due to technical error and asked to try later.
                  +5 photos
                  Jun 20, 2022
                  Complaint marked as Resolved 
                  Resolved
                  Axis Bank customer support has been notified about the posted complaint.
                  Sep 23, 2020
                  Updated by pijushroy1985                   Getting Mail from ThirdParty but showing AXISBANK LOGO & TEMPLATE

                  Sep 30, 2020
                  Updated by pijushroy1985                   Hi Axis Bank Team,

                  You are not solve the complain and every month you wrongly charged Interest, Late Fee on Anuual Charged on 1 year ago block card.

                  Please solve this dispuit

                  RBI Complaint No: [protected]
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                    P
                    [email protected]
                    Sep 21, 2020
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                    Without any information consolidated charge deduct huge amount
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                      Nitun Pachauri
                      Sep 21, 2020
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                      Axix bank deducted rs. 5000 as consolidated charges without any prior intimation.
                      I want this money to be refunded back.

                      If there were any charges i should have been notified prior to the deduction so i could have taken an informed decision.

                      I have had very bad experience with the bank.
                      Axis Bank customer support has been notified about the posted complaint.
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                      Can I get an update on this please, its been a week and I have got no help.

                      The bank can't just steal peoples' hard earned money like this and not be held accountable.

                      Any kind of deduction made from someone's account should be transparent. You can't deduct money just like that without any clue to the customer and say in response that this is how it is.
                      I have had experience with other banks as well, and that's not how this works.

                      This is kind of a fraud you are doing with your customers and that too in pandemic times.
                      Reply
                      Can I get an update on this please, its been a week and I have got no help.

                      The bank can't just steal peoples' hard earned money like this and not be held accountable.

                      Any kind of deduction made from someone's account should be transparent. You can't deduct money just like that without any clue to the customer and say in response that this is how it is.
                      I have had experience with other banks as well, and that's not how this works.

                      This is kind of a fraud you are doing with your customers and that too in pandemic times.
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                        karan keshav
                        Sep 21, 2020
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                        Hi my name is karan keshav,

                        Today i received a message of RS 1750 debited from my account for consolidate charges. It is a salary account and i dont know why bank deducted that much of amount from my account. i want my money back.
                        I request to axis bank please return my amount in my account ASAP.

                        Regards,
                        Karan Keshav
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
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                        Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
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                          TANVI GOYAL
                          Sep 21, 2020
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                          I have left axis bank with effect from january 2020. As per my offer letter, my pf balance would automatically be credited to my saving account maintained with the bank. But the amount is still not credited. Additionally, i have being writing to the bank from months now for crediting my pf balance but i am not getting responded.
                          Axis Bank customer support has been notified about the posted complaint.
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                            R
                            Rameshraja Rameshraja
                            Sep 21, 2020
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                            Address: Salem

                            Consolidated charges been charged
                            Hi. I have been charged month consolidated charges of rs.826.20 +gst of 148.72rs. Its my savings account. Please return as soon as possible.
                            Name:-
                            Rameshraja loganathan
                            Account number:-
                            [protected]
                            Ifsc:-
                            Utib0004598
                            Axis bank
                            +1 photos
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                              Kk solanki
                              Sep 21, 2020
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                              Address: SURAT gujrat

                              Hi I'm kishan my axis bank account rs is 4000 but today bank debited my 4000 rs as consolidate charg every month debited consolidated charge debited from my bank account
                              +2 photos
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                                aman_8128
                                Sep 21, 2020
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                                Address: C 202 Shiv Shakti villa deldva gam dindoli

                                Sir mera itna charge lag raha hai ki main kya batau main har month 10000 se 12000 sirf charge. Bhar raha hu aaj bhi meraa 12586 rs - huaa hai aur last month 9600 kuch huaa tha uske last month 4200- aise sir kitne charge dene hoge
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                                  Narasimha V
                                  Sep 19, 2020
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                                  Address: Vinayaka residency float 304 penthouse,, 242 jaya nagar, kukatpally,hyderabad,

                                  I hold a salary account in axis bank from 2015
                                  [protected], suddenly bank behaving like vultures, i hold two credit cards which are interlinked with this account, in this covid we missed minimum payments of credit cards, showing this as a reason axis bank kept my account in lean, i paid minimum balance of credit cards then also they are asking me to pay full credit card amount to get rid lean account and remove block on using credit credit,
                                  If i ask customer care what is this why u guys still hold my account my cards after paying minimum balance, they are saying rbi guidelines all the #
                                  Please take my request seriously and please solve these issues,
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Sep 19, 2020
                                  Updated by Narasimha V                                   hold a salary account in axis bank from 2015
                                  [protected], suddenly bank behaving like vultures, i hold two credit cards which are interlinked with this account, in this covid we missed minimum payments of credit cards, showing this as a reason axis bank kept my account in lean, i paid minimum balance of credit cards then also they are asking me to pay full credit card amount to get rid lean account and remove block on using credit credit,
                                  if i ask CUSTOMER care what is this why u guys still hold my account my cards after paying minimum balance, they are saying RBI guidelines all the ###
                                  please take my request seriously and please solve these issues,
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                                  Hi, we wish to inform you that the cards are blocked due to non-payment of dues within the bill date. Please pay the outstanding on the card to further remove lien from account. Regards, Team Axis Bank
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                                    Manirathnam8
                                    Sep 19, 2020
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                                    Hello, l tried depositing from axis cdm machine (Perundurai) into my axis bank account. One 500 rupees note was retained and i received a receipt of the same with the serial number. Could you let me know why the note was retained and refund me the cash?
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