Axis Bank Complaints & Reviews

Hi

I cannot use unparliamentary language here. If I had to use you will feel to commit suicide. I have got so much frustrated. If you cannot do proper service just close. I have been associated with Axis Bank from 2012. The only reason why I still associated with you is the support that branch people.

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 28, 2020

Verified Support

Hi, we regret the inconvenience caused. Please provide us with details of your concern along with your contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Chinsurah khadina more

Chinsurah khadinamore brach me atm me 3din s3 deposit nehi ho raha hai

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Iv been using axis bank long time
But now recently there was minus balance showing in my account and i couldnt find any transactions in my statement.and this is second time axis bank is doing with customers and it was not a small amount

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I ordered an axis fastag in the beginning of the month and have not yet received it, though the money has been deducted from my account. A wallet has been created but the physical tag is still missing, nor have i got a communication regarding its status. Whats the point of having a wallet, if i dont have my physical tag.

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S

Srinivasa Velagala

Sep 26, 2020

Even the same thing happened with me. These people are useless. You might have spent Rs 200, just feel that you gave it to b****r. In my view b****rs are better.

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Address: Ulhasnagar - Thane - Maharashtra

I am writing this complaint regarding excess amount rs.10650/- deducted from my axis bank account without any intimation or permission,

Already there are no jobs businesses are closed due to covid and here banks are stoling money from people,

I am really disappointed from this incident as a priority customer,

Axis bank located in ulhasnagar branch in thane district maharashtra state, no one is helping for this incident they are just lieing that they will resolve the issue,

Even i met with branch manager no positive response from branch,

Kindly look into this matter,

This is like fraud is going on now,

Kindly contact me

[protected]

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 25, 2020

Verified Support

Hi, we request you to share your registered contact number for further assistance. Regards, Team Axis Bank

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Address: Axis Bank, Chinsurah Branch, Municipality, Chinsurah R S, Chinsurah, West Bengal 712101

Hi,

I write to express my displeasure against an axis bank employee. Her name is debanjana and the branch concerned is the chinsurah branch. I maintain a savings account with this branch. She tricked me and raised an application for a credit card on my behalf. Whereas, all the time, she continued to tell me that she's actually cancelling out the credit card offer that's in my name.

I trusted her until one fine day, i received a statement from axis bank with charges for joining the credit card. The statement was dated sep 15, 2020 and it carried a charge of inr 590. This was ridiculous because i received a charge for a credit card that i did not ask for and did not even receive.

When i called debanjana back about this, she refused to accept the issue. Rather, she turned abusive and told me if i wanted i could just close my account with the bank. I have decided to close my savings account with the axis bank chinsurah account, following this conversation with her. However, i would request some strong action to be taken against her, because this is not the type of treatment one would expect from a bank employee.

Thanks,
Rupkatha

Aug 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2020

Axis Bank Customer Care's response Hi, we request you to share wih us your contact details to get further assistance. Regards, Team Axis Bank

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 25, 2020

Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 25, 2020

Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

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Kindly please remove lean on my axis bank savings account

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surya t

Sep 25, 2020

Account no:[protected]

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surya t's [Complaint's author] reply, Sep 25, 2020

Its a salary account so kindly please remove lean.If credit card outstanding is there then try to deal in another way not this way.So, kindly please remove lean on my account no. 918010065488651

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What is the hell you are deducting this cnsolidated charge from my account in this pandemic. What you people are thing, i do not job at this moment and you are showing so much disloyalty.

I want my money back orelse i wont pay any single peny in next i am telling you

If you deduct this useless deduction, seriously i will block the card. You should not pressurize and should not deduct money from our account without intimating me.

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I am rishab ware having account with axis bank my account is in lien because credit card dues not paid on time due pandemic covid i got a call day before to pay minimum due i agreed but when i tried to pay suddenly account balance is showing in lien this is very pathetic kind of service which has been happened without informing or reminding the customer i am always trying to reach customer helpline no agents are ready to process all are requesting to contact branch and when i visited branch they said to contact helpline no as if now system is down what kind of service is this shameful can't help people in resolving simple things just to remove lien and debit whatever minimum due and refund whatever remains the same also i have written letter to the branch still no action why this is so need to action on priority

Aug 14, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2020

Axis Bank Customer Care's response Hi, we request you to kindly provide us with your registered contact details for further assistance. Regards, Team Axis Bank

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Address: AP

Hello axis bank,

Who gave you rights to lock my amount from my savings account? If i am savings amount in axis bank doesn't mean that you have any rights to take action on my money. With out any notice or intimation, my amount was locked as lien. I am not a slave for axis bank to gave call you mutiple times, roaming around to axis bank. You dont have any rights to touch my money with out my permission. Until and untill i agree. Its very shame-full on doing such kind of frauds with valuable customers. I am calling many times and no one is responding. Raised many disputes and closing by commenting on their own with out knowing me.

If you are not releasing my money at the earliest, i am going to post your fraud actions on all forums and proceeding by raising complaint to rbi obsudum.

I am not leaving you at all if you are not releasing my amount.

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Hi team,
Facing issue with axis bank, bank is deducting amount like

1. Pos decline 59rs, i didn’t done any transaction and complaint in bank, then still no update.
2. Secondly again today i got message your a/c *04 is debited by rs. 118 on 24sep20. Avbl bal: rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call for dispute.

Not getting support from bank.

Pls support

Rahul kumar
#[protected]

Aug 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 25, 2020

Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 25, 2020

Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 25, 2020

Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

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Address: Axis Bank ambika tower agari nagar Jijamata road pumphouse Andheri East Mumbai 400094

Respected sir/ madam i have saving account at axis bank and also one credit card lone. Because of pendamic time i can't pay emi therefore they deduct my 16000 amount as lien balance and saying pay minimum balance amount than they will give my 16000 but now this time i am not in situation to pay there minimum amount balance and they also aded intrest on intrest which can be levied by supreme court on 28th september but they didn't wait they cut my all amount now what should i do i can't understand please help me please.

Sep 26, 2020

Complaint marked as Resolved

No step taken by bank they didn't give my money in my account in this pendamic time they are heartless.

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Hi
Yesterday i checked my account and my balance was around 1200 rs but from today morning it's showing as -11, 964. I have checked the statements in the mobile app and i have not received any information about why my account is in minus.

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My name is viveksingh chauhan, i have been charged for payment bounce charges of ₹1112.59. I have been charged this amount without pending a single paisa in my last bill.

I had converted some amount (55k) in emi for 6 months and for that i had a discussion with the executive of axis bank customer care in detail about the remaining amount payment.

I have activated auto debit functionality in my all cards, but she doesn't ask me to stop auto debit function.

And they charged me payment bounce charges and ask me to pay the charges.

I am using axis bank cards since 2013 and i never face such problem even auto debit functionality is enabled since day one in my credit cards.

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Address: Andhra Pradesh

Yesterday 2400 rs was deducted as lien amount from my axis savings account with out any intimation. I went to bank and requested to release 2400 rs as we all facing financial issues during this covid pandemic. I am axis bank customer since 10 yrs and with out my permission and confirmation sending credit cards with card as opened seals. Gave complaint by directly going to bank as i dont want any credit card and the seal was opened. Axis bank...

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Hi
I have subscribed for sgb tranche for year 2020 series vi. I have got the confirmation receipt through email. But i haven't got my certificate till date.

Please help me in getting the certificate.

Thanks.

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Address: Ahmedabad

Since last one week i am continuously calling your customer care numbers to remove lien amount from savings account.

My credit card outstanding amount of rs.37097/- was not paid only for last month due on[protected] and after just 10 days you have put lien on my savings account.

Savings account is in minus now and credit card account is not credited with deducted lien amount of rs.37097/-.

Now...

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I have never been so humiliated i was expecting professional response but that was not the case with axis that charge me every month and my zero balance account goes minus 500 every month your reps can't explain why.. Do i go to the nearest bank to raise a complaint.. Or is this how you treat customers i deserve an answer for being foolish and choosing axis bank. Call me now [protected]
Again i regret choosing axis bank and i do not deserve this

Axis Bank customer support has been notified about the posted complaint.

Sep 23, 2020

Updated by lleenniinn It's the same template I got last time and no one bothered Calling me... Let's try this once again. [protected] after 2 pm

Sep 25, 2020

Updated by lleenniinn Never received any calls from you.. STOP FALSE PROMISES

Sep 26, 2020

Updated by lleenniinn I am still waiting for a call.. If you do not care you do not commit.. I don't have a choice but to upload all the stupid responses I got from AXIS bank rep over the phone... Please enjoy I will also shoot a mail to your headquarters and every media available

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 23, 2020

Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

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lleenniinn's [Complaint's author] reply, Sep 26, 2020

I am still waiting for a call.. If you do not care you do not commit.. I don't have a choice but to upload all the stupid responses I got from AXIS bank rep over the phone... Please enjoy I will also shoot a mail to your headquarters and every media available
9840116574

lleenniinn's [Complaint's author] reply, Sep 26, 2020

Listen to the robotic reply your reps give when askined for information.. I've recorded it all

lleenniinn's [Complaint's author] reply, Sep 26, 2020

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Axis Bank
Axis Bank — stealing money and the agents don't know why i was charged..
lleenniinn on Sep 23, 2020
Mark as Resolved

I have never been so humiliated i was expecting professional response but that was not the case with axis that charge me every month and my zero balance account goes minus 500 every month your reps can't explain why.. Do i go to the nearest bank to raise a complaint.. Or is this how you treat customers i deserve an answer for being foolish and choosing axis bank. Call me now 9840116574
Again i regret choosing axis bank and i do not deserve this
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Complaint Status
[Sep 23, 2020]
Axis Bank customer support has been notified about the posted complaint.
Updated by lleenniinn Sep 23, 2020

It's the same template I got last time and no one bothered Calling me... Let's try this once again. 9840116574 after 2 pm
Updated by lleenniinn Sep 25, 2020

Never received any calls from you.. STOP FALSE PROMISES
Updated by lleenniinn Sep 26, 2020

I am still waiting for a call.. If you do not care you do not commit.. I don't have a choice but to upload all the stupid responses I got from AXIS bank rep over the phone... Please enjoy I will also shoot a mail to your headquarters and every media available

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Axis Bank Customer CareVerified
Sep 23, 2020
Verified Support

Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
Reply
lleenniinn's [Complaint's author] reply, 2 minutes ago

I am still waiting for a call.. If you do not care you do not commit.. I don't have a choice but to upload all the stupid responses I got from AXIS bank rep over the phone... Please enjoy I will also shoot a mail to your headquarters and every media available
9840116574
lleenniinn's [Complaint's author] reply, 0 minutes ago

Listen to the robotic reply your reps give when askined for information.. I've recorded it all
Axis Bank
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Complaints9803
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Axis Bank Phone
+91 22 2764 8000
Axis Bank Website www.axisbank.com
Axis Bank Address Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Call me now [protected]

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Address: Axis Bank Branch Deoli Dist Tonk (Raj) 304804

I had fixed deposit at axis bank branch deoli (Tonk-raj-304804) in the month of february. Now i need money and my fixed deposit has not been broken by the bank and no satisfactory answer is being given by the bank. Today i have 7 days of going to the bank in this regard. With this, how will the trust of the bank be maintained? May you help me and please break my fixed deposit as soon as possible.in this regards i sent a mail to concern (Attached...

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Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 146

Your internet banking is the worst private internet baking I have ever seen

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Not deposit

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Showing minus balance

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fastag not delivered

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excess amount deducted for locker / fraud

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account fraud done by axis bank employee debanjana

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Remove lien on my account

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i am complaining about consolidated charge.

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Removing lien from account

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blocked my savings amount

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amount deduction without reasons

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Lien my amount

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account is in minus

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unnecessary payment bounce charges

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deducted 2400 rs as lien amount without intimation

not got certificate for sgb subscription 2020 series vi

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lien on my savings account on behalf of credit card outstanding

stealing money and the agents don't know why i was charged..

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Stealing money and the agents don't know why I was charged..

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my fixed deposit do not break by bank

Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 146

Your internet banking is the worst private internet baking I have ever seen

Post your Comment

Not deposit

Post your Comment

Showing minus balance

Post your Comment

fastag not delivered

Post your Comment

excess amount deducted for locker / fraud

Post your Comment

account fraud done by axis bank employee debanjana

Post your Comment

Remove lien on my account

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i am complaining about consolidated charge.

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Removing lien from account

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blocked my savings amount

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amount deduction without reasons

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Lien my amount

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account is in minus

Post your Comment

unnecessary payment bounce charges

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deducted 2400 rs as lien amount without intimation

not got certificate for sgb subscription 2020 series vi

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lien on my savings account on behalf of credit card outstanding

stealing money and the agents don't know why i was charged..

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Stealing money and the agents don't know why I was charged..

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my fixed deposit do not break by bank

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