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Axis Bank Complaints & Reviews

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Last updated May 18, 2024
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Axis Bank reviews & complaints page 146

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Hi team,

I have been using axis credit card from 2010 (Last 10 years).

Hence i want to report this matter to you. Please look into this issue asap and provide me a resolution of this matter.

Details of this issue -

I purchased an amazon product on 20th feb 2020 with the amount rs. 2745 now, due to covid 19 and personal reasons, i requested for product return as it was damaged and...
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Rohit.Rajarshi
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Fastag issue

Dear sir i have paytm fastag in my vehicle and no. Mp21 g 1721 and still not working due to nhai told me your axis bank tag activated and axis bank already emailed me your axis bank tag deactivated. And i m suffer at every toll plaza with my new paytm fastag. Kindly do needful and resolve my issue as soon as possible...
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D
deepakgarg0425
from Kurukshetra, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cibil score down due to one active account

Address:Kundli

Dear sir/madam

I had a axis bank credit card

[protected]

In august/september 2019 i lost that card.
Then i block and replaced that credit card with new one

[protected]

One active account is standing in credit report against that credit card
[protected]

Plz look in matter and help me....
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S
sp garg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted telemarketing calls

Address:JIND HARYANA

Dear sir
i am not a customer of your bank but the telemarketing branch of jind haryana frequently calls me regarding new plans and offers.I am not interested in such plans and feel very disturbed.Please ask them not not to call my numbers [protected].[protected] and [protected].I have dnd also still they are calling me. If this does not work then i will have to approach the ombudsman or rbi.
Thanks....
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Address:Khan Market Branch Delhi

My debit account it debited with inr 2, 18, 298/- by a fraudulent and i never got an otp or sms notification from the back. The account was debited on 7th sep 2020 at 5:33am, it was debited by ecom pur/amazon seller services/560005 please have my hard earned money back as this was not initiated by me. I reported this back within 0-3 working days, and filled police fir too. I am so much worried as all my hard earned money is now gone. Attaching...
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Your nabagran br (2920) debited my sb a/c. No.[protected] for rs.354/- on 13.4.2020 and again rs.354/-on 27.4.2020 towards annual debit card chages. I visited the branch twice but they failed to give me a satisfactory reply. Please explain why you have debited the amount twice. If you have wrongly debited the amount, please refund the same to my account....
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T
Teenakrishna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour

Hello,

My salary din't got credited in axis bank and i have requested my employer to reinitiate the transaction and they did it and said bank has rejected it twice. I have contacted bank nearly 20 times and no proper response is provided. admist covid they asked me to complete kyc going to nearest branch and i did that too but still i dint get salary. when calling their agents they are intentionally cutting the call after...
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M
murari kumar singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is deducted from your savings account for the loan account and is not deposited in your loan account

Last time, forty thousand rupees was deducted from the savings account, but twenty seven thousand rupees have been transferred to the loan account, it has not yet come into the account and the same problem is always to solve this problem, for which Mr. Mann will always be grateful to you. Vishwas Murari Kamar Singh Mobile Number [protected]...
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V
Vipin_123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consolidated charge dabit

Address:AXIS BANK LTD ALWAR BY PASS BHIWADI

I visited to axis bank branch alwar by pas road to deposit the cash amount of rs 2.5 lakhs at the time of deposit the cashier acknowledge me that there will be charges is applicable on the deposit of above amount because my account is of axis bank phool bagh branch after that i left the counter because of deposit charges. After wards cashier cashier come out and asked me to deposit of rs 2 lakh in by paas branch without any charges and i...
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Dear Team,
I am unable to login to my account due to session time out issues. I have mailed to the concerned team as well. Please look into the issue as soon as possible....
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Address:Salem

I am using the axis credit card from last 2 years and now have some financial problem to pay the amount on regular basis due to my job change. So i hereby request you to convert the balance outstanding amount into 24 month EMI. It’s easy to pay the bill on monthly basis.
Otherwise its difficult to pay the monthly amount. I request you to please do the needful....
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V
Vijaybhakte
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axis bank credit card application

Dear team,
Please find the below details:

Name : vijay bhakte
Dob:30/05/1987
Application reference number: c1-[protected]-c1

Last 12th aug 2020 i have applied for credit card and i have received sms on same time 12.08.2020 your credit card has been approved and axis bank executive will call you shortly to schedule an appointment for kyc documents to be pickup and then on 21st aug 2020...
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A
Arkabrata Datta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Welcome kit not delivered

Address:Kolkata, Akansha more

Hi, I have opened a corporate salary account with axis Bank under the supervision of mr. Subhadeep Dutta. The branch is Akansha more, Kolkata. More than one and a half month has passed. The salary has been credited in the account but neither the bank representative nor the courier service are taking any initiation to deliver the kit to my given home address. Utterly disappointed with the service of Axis Bank....
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rkmradot
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Fastag

Axis bank fasttag was issued along with the vehicle at the time of purchase. When it was setup originally, it gave a lot of trouble, however the call center helped us through this. This was in november 2019.

When trying to recharge the account now, the amount was returned with the message that it exceeds limit. On following up with the call center they mentioned that the account is blocked as KYC is not done. This is after...
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S
Starlin Leo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint wrong transaction

To,

The head office,

Axis bank,

Pandurang budhkar marg, worli

Mumbai - 400025

Respected sir,

I am starlin stephen bank holder of hdfc bank and kotak mahindra bank - coimbatore (Tamil nadu). I made transaction to one of your account holder through google pay upi. On, 8th sept. But they are scammer and later tried to contact them but no response to...
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vini376
from Delhi, Delhi
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credit card - fraudulent transaction & late fee

Hi,

This is with reference to my multiple complaints dated as below to axis bank on all the possible email ids, phone, bank branch since march 2020:-

18th march 2020, 18th june, 21st june, 24th june, 7th july, 30th august, 1st september, 5th september and 1 in the bank on 5th september 2020 – kalkaji branch

I would like you to note the following: -

1. My registered mobile number...
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K
khan abdul rahim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account not active in last 10 Days

Respected sir/mem
I am abdul rahim khan from mumbai
Ihave open a new salary account in axis bank in last month 28/8/2020. I have received startup kit.
This is my account details
Axis bank
Name: abdul rahim khan
A/c no:[protected]
Bank name:axis bank
Ifsc code:utib0002493
Branch:pant nagar (Ghatkopar east).
But at this time my account not active.
I have a call...
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R
rakeshg3342
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debit frozen account

I have a account with axis bank which i did not use for a while. Recently i have visited nearest branch, submitted my kyc and reactivated it again. But soon it went into debit frozen state. I called customer care and home branch on phone, they have informed i have a lien amount by my loan and some account non maintenance charges. I approached loan center and got removed the loan related lien amount. Now in my account, there is a lien amount...
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rakeshg3342
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit Frozen account

I have a account with axis bank which I did not use for a while. Recently I have visited nearest branch, submitted my KYC and reactivated it again. But soon it went into debit frozen state. I called customer care and home branch on phone, they have informed I have a lien amount by my loan and some account non maintenance charges. I approached loan center and got removed the loan related lien amount. Now in my account, there is a lien amount...
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A
Amanjot Singh1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised balance debited

Hello there

I have cancelled my membership plan on 26 august 2020 my membership plan was cancelled successfully. But one assist service debited balance of 1399 rs from my axis bank account on 29 august 2020. After it i told it to one assist service customer care they told me that money will be refunded by 1 september 2020 and money didn't refund yet

Please help me to refund my money
Name-amanjot singhbr...
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