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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 147

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M
Mtiwari
from Gurgaon, Haryana
Sep 22, 2020
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Address: Axis Bank

Axis bank is the most worst bank for loan, i have already paid my remaining amount for my car loan and the loan is also closed but struggling to get noc from last 20 days.

I have escalated this to many level but got nothing and they are keep saying that go to axis loan center and ask for noc.

While i have email from them saying that they will send my noc on my email within two working days and that tow working days has been already gone weeks ago.

Now when i call to customer care every time they are repeating the same thing that we can't do anything from here you need to go to loan center to get your noc.

There mobile app is not working properly.

Their actions are completely opposite that whatever they are saying on call or emails.

Seeking your help to get my noc.
Axis Bank customer support has been notified about the posted complaint.
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    rasmita d
    Sep 22, 2020
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    I just want to know why every month the consolidation charge is being deducted from my account.
    It should be deducted annualy.
    I had raised a compliant on this, again and again i can not compliant.
    Kindly stop all this nonsense in this pandemic.
    Hardly i m able to pay the credit card payment.
    There is no emi, you have mentioned there is emi bounced, what is this nonsense.
    Kindly do not do this, or else i will deactivate thi saccount.
    Axis Bank customer support has been notified about the posted complaint.
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      PV RAMKUMAR
      Sep 22, 2020
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      Resolved

      Address: Flat No. 305, 10-89, Jyothi towers, JJ Nagar, Alwal, Hyderabad 500010, TS

      Can i know why brn-pymt amount deducted from my account without any intimation? Request for refund. I don’t have any credit cards of axis bank.

      Ref: brn-pymt-card-[protected] — dated 19th sept'20 for rs. 2483.93

      My account no. Axis bank - [protected]
      Aug 7, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
      Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        Dileep singh gaharwar
        Sep 22, 2020
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        Address: Pandri raipur C.G

        I'm pay credit card bill as per bank customer care number [protected]
        Date 5-09 2030 pay all due payment
        why You debit interest charge apply ???
        I'm try to call customer care but don't receive the call continues ring only

        Kindly confirmed??
        Axis Bank customer support has been notified about the posted complaint.
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          Pankajku1212
          Sep 22, 2020
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          Address: Boriwali ic colony andheri east

          Consulate charge refund request
          Axis Bank customer support has been notified about the posted complaint.
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            A
            Abhilash M.P
            Sep 22, 2020
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            Address: Hilite business park calicut

            Hello I am receiving bill without using or activating my axis bank credit card

            Customer care dont know any thing about it and they are insisting to pay the full amount it is some thing around 4000 rs
            Axis Bank customer support has been notified about the posted complaint.
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              V
              Vidya Patekar
              Sep 22, 2020
              Resolved
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              6000 rupees deducted consolidated charges, penalty charges every month

              Address: Axis Bank ,thane utalsar nagar

              Axis bank is deducting money in name of consolidated charges every month, in about 3 month i had paid 6000 rupees, directly it state 18 % gst 2800 rupees in a month, fed up of this issue, i had open salary account in axis, but now i think its to close the account then this cheat account, common man cant afford this if this is a case, really disgusting and fraud in name of axis bank, they will loose customer if this continue. Monthly 3000...
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              pijushroy1985
              from Mumbai, Maharashtra
              Sep 22, 2020
              Resolved
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              Dear sir/madam,
              First time i mailed to [protected]@axisbank.com for closer my credit card ending *9 on 18th aug 2019 after a failer telephonic call to the credit card department. That time credit time balance is zero. Closer not done it your end.
              Visit barrackpore axis bank branch on 26 aug '19 and form submit for the closing of a credit card. After that, i found a credit card dis attached to my saving accounts.
              On march 2020 i get alert for payment due in the month of feb. When i closed the credit card, how the bank charge on this card. Again i send mail on march 2, 2020.
              Gets no response from your ends.
              Again i call customer care and generate request number 61839770. Last week when i called customer care, they ask me my card is blocked but i need to pay the charged amount.

              Then i highlight everything to nodal officer mr caesar pinto, and ask him why the bank charged annual fees, interest, late payment charged on my card whcih i blocked almost 1 year ago.
              Get a meaningless reply from him - "your card is blocked, please discuss with customer care for further." totally avoid the payment related matter.

              Again i got a bank statement for due in my credit card.

              My concern is, why customers need to pay on blocked charges on a credit card?

              Try two times to submit complain in rbi through this link https://cms.rbi.org.in/rbi/VividFlow/run/rbi#RbiNewLayout but unable to do due to technical error and asked to try later.
              Jun 20, 2022
              Complaint marked as Resolved 
              Resolved
              Axis Bank customer support has been notified about the posted complaint.
              Sep 23, 2020
              Updated by pijushroy1985
              Getting Mail from ThirdParty but showing AXISBANK LOGO & TEMPLATE

              Sep 30, 2020
              Updated by pijushroy1985
              Hi Axis Bank Team,

              You are not solve the complain and every month you wrongly charged Interest, Late Fee on Anuual Charged on 1 year ago block card.

              Please solve this dispuit

              RBI Complaint No: [protected]
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                P
                Sep 21, 2020
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                Without any information consolidated charge deduct huge amount
                Axis Bank customer support has been notified about the posted complaint.
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                  Nitun Pachauri
                  Sep 21, 2020
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                  Axix bank deducted rs. 5000 as consolidated charges without any prior intimation.
                  I want this money to be refunded back.

                  If there were any charges i should have been notified prior to the deduction so i could have taken an informed decision.

                  I have had very bad experience with the bank.
                  Axis Bank customer support has been notified about the posted complaint.
                  Can I get an update on this please, its been a week and I have got no help.

                  The bank can't just steal peoples' hard earned money like this and not be held accountable.

                  Any kind of deduction made from someone's account should be transparent. You can't deduct money just like that without any clue to the customer and say in response that this is how it is.
                  I have had experience with other banks as well, and that's not how this works.

                  This is kind of a fraud you are doing with your customers and that too in pandemic times.
                  Can I get an update on this please, its been a week and I have got no help.

                  The bank can't just steal peoples' hard earned money like this and not be held accountable.

                  Any kind of deduction made from someone's account should be transparent. You can't deduct money just like that without any clue to the customer and say in response that this is how it is.
                  I have had experience with other banks as well, and that's not how this works.

                  This is kind of a fraud you are doing with your customers and that too in pandemic times.
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                    K
                    karan keshav
                    Sep 21, 2020
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                    Resolved

                    Hi my name is karan keshav,

                    Today i received a message of RS 1750 debited from my account for consolidate charges. It is a salary account and i dont know why bank deducted that much of amount from my account. i want my money back.
                    I request to axis bank please return my amount in my account ASAP.

                    Regards,
                    Karan Keshav
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
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                      TANVI GOYAL
                      Sep 21, 2020
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                      I have left axis bank with effect from january 2020. As per my offer letter, my pf balance would automatically be credited to my saving account maintained with the bank. But the amount is still not credited. Additionally, i have being writing to the bank from months now for crediting my pf balance but i am not getting responded.
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        Rameshraja Rameshraja
                        Sep 21, 2020
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                        Address: Salem

                        Consolidated charges been charged
                        Hi. I have been charged month consolidated charges of rs.826.20 +gst of 148.72rs. Its my savings account. Please return as soon as possible.
                        Name:-
                        Rameshraja loganathan
                        Account number:-
                        [protected]
                        Ifsc:-
                        Utib0004598
                        Axis bank
                        Axis Bank customer support has been notified about the posted complaint.
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                          Kk solanki
                          Sep 21, 2020
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                          Address: SURAT gujrat

                          Hi I'm kishan my axis bank account rs is 4000 but today bank debited my 4000 rs as consolidate charg every month debited consolidated charge debited from my bank account
                          Axis Bank customer support has been notified about the posted complaint.
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                            aman_8128
                            Sep 21, 2020
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                            Address: C 202 Shiv Shakti villa deldva gam dindoli

                            Sir mera itna charge lag raha hai ki main kya batau main har month 10000 se 12000 sirf charge. Bhar raha hu aaj bhi meraa 12586 rs - huaa hai aur last month 9600 kuch huaa tha uske last month 4200- aise sir kitne charge dene hoge
                            Axis Bank customer support has been notified about the posted complaint.
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                              Narasimha V
                              Sep 19, 2020
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                              Address: Vinayaka residency float 304 penthouse,, 242 jaya nagar, kukatpally,hyderabad,

                              I hold a salary account in axis bank from 2015
                              [protected], suddenly bank behaving like vultures, i hold two credit cards which are interlinked with this account, in this covid we missed minimum payments of credit cards, showing this as a reason axis bank kept my account in lean, i paid minimum balance of credit cards then also they are asking me to pay full credit card amount to get rid lean account and remove block on using credit credit,
                              If i ask customer care what is this why u guys still hold my account my cards after paying minimum balance, they are saying rbi guidelines all the #
                              Please take my request seriously and please solve these issues,
                              Axis Bank customer support has been notified about the posted complaint.
                              Sep 19, 2020
                              Updated by Narasimha V
                              hold a salary account in axis bank from 2015
                              [protected], suddenly bank behaving like vultures, i hold two credit cards which are interlinked with this account, in this covid we missed minimum payments of credit cards, showing this as a reason axis bank kept my account in lean, i paid minimum balance of credit cards then also they are asking me to pay full credit card amount to get rid lean account and remove block on using credit credit,
                              if i ask CUSTOMER care what is this why u guys still hold my account my cards after paying minimum balance, they are saying RBI guidelines all the ###
                              please take my request seriously and please solve these issues,
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                              Hi, we wish to inform you that the cards are blocked due to non-payment of dues within the bill date. Please pay the outstanding on the card to further remove lien from account. Regards, Team Axis Bank
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                                Manirathnam8
                                Sep 19, 2020
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                                Hello, l tried depositing from axis cdm machine (Perundurai) into my axis bank account. One 500 rupees note was retained and i received a receipt of the same with the serial number. Could you let me know why the note was retained and refund me the cash?
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Sharan Tegala
                                  Sep 19, 2020
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                                  My fastag id suddenly sows blacklisted in toll plazas, i tried contacting customer care several times but went in vain. Kindly help me out resolve this issue at the earliest.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    milind_aanand
                                    from Hyderabad, Telangana
                                    Sep 18, 2020
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                                    Lien put on salary account for 46000, now salary got stuck. Credit card payment will be done within one week.
                                    Milind G kulkarni
                                    Cell no [protected]
                                    Hyderabad
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Sep 18, 2020
                                    Updated by milind_aanand
                                    In this covid situation, its utterly inhuman to recover 46000 amount of credit card by putting lien on salary account. Please remove lien immediately as i have no money left with me. Crefit card dues i will pay on 3rd october 2020. Two times i already informed customer care, but still lien was put. Please remove lien immediately, as i am a regular customer of axis bank from past 12 years and i have a very good cibil score for proof. Expect immediate resolution
                                    Milind g kulkarni
                                    Hyderabad
                                    Cell no [protected]
                                    [protected]@gmail.com
                                    Sep 18, 2020
                                    Updated by milind_aanand
                                    Please remove lien immediately of 46000 as I have no money left with me all my salary got stuck. Still supreme court has to give the verdict on interest charges and Moratorium, before that only LIEN was put, immediately remove it, it is illegal

                                    MILIND G KULKARNI
                                    Hyderabad
                                    Cell no [protected]
                                    Card no ****2856
                                    Sep 19, 2020
                                    Updated by milind_aanand
                                    Lien put of 46, 000 inspite of supreme court clearly telling banks to extend moratorium till 28th september and not to levy interest on interest till final judgement. The bank not only overruled the judgement, but put lien of 46, 000/- on my salary account, and my salary got stuck and no money left for purchase of household items. This is utter cheating and backstabbing by axis bank. Please remove lien immediately otherwise i will close all ties with the bank and not refer this bank to anyone in future.
                                    Milind g kulkarni
                                    Hyderabad
                                    Cell no [protected]
                                    [protected]@gmail.com
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                                      n_N_c
                                      from Bengaluru, Karnataka
                                      Sep 18, 2020
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                                      unable to close fixed deposit

                                      I have a fixed deposit number ending with 1268. I had a credit card that was issued on the deposit. The credit card was marked as lien to the fixed deposit account.

                                      Issues

                                      The credit card has ben closed as per my request, as i am in need of the money. I still cant close the deposit as the website says there is a lien (Please see screenshot 1). I have sent this multiple (Toooo many) times to customer service and...
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