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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 147

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A
Akhil C Nair
Dec 2, 2020
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I have two credit cards from axis bank, both card having 65000 inr credit limit. card a having a emi of 65000 inr. suddenly last month both card showing minus 46000 inr, i contacted bank and they said update error, and this month when i paid both card outstanding amount. now card b available credit showing same as card a. i just spend 12000 inr from card b and then it showing just 3000 available credit.[protected] = 3000?????? i contacted bank many time and they not fixing my issue
Axis Bank customer support has been notified about the posted complaint.
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    uddhab pramanik
    from Ingraj Bazar, West Bengal
    Dec 1, 2020
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    Address: malda

    They don't allow to closed my account after negative 18, 000
    Axis Bank customer support has been notified about the posted complaint.
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      C
      Chaitanya Panday
      from Powai, Maharashtra
      Dec 1, 2020
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      Address: Hyderabad

      I am having two different credit cards from Axis Bank and each card is having an individual credit limit. For last few days my credit card transaction are getting declined continuously and i noticed that the limits on the cards reflects in negative balance.

      I contacted the customer support today and the executive informed that the limits were merged on both my cards. This was done without giving any prior intimation at all.

      Merging of the credit limit without any prior notice has left me completely stuck.

      Axis bank should have atleast informed me before merging the limits on both my cards.
      Axis Bank customer support has been notified about the posted complaint.
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        Y
        Yaduvendra Sharma
        from Powai, Maharashtra
        Dec 1, 2020
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        Amazon credited refund money but not credited in my account its 10th day of transaction. RRN NUMBER- 020780
        Axis Bank customer support has been notified about the posted complaint.
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          R
          rakesh_dama
          from Powai, Maharashtra
          Dec 1, 2020
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          On 30/11/2020 night 1:58 am 400 rupees from my bank was debited without my knowledge of how this transition happened the transaction was done to GOOGLE* GAREN I have not done this transaction its a fraud
          Axis Bank customer support has been notified about the posted complaint.
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            P
            Prabhat Mohan Tripathy
            from Powai, Maharashtra
            Nov 30, 2020
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            I have done a upi transaction in Bhim Axis pay. My Upi transaction was failed but money deducted from my account which is not credited to my account yet .

            Regards
            Prabhat Mohan Tripathy
            [protected]
            [protected]@gmail.com
            Axis Bank customer support has been notified about the posted complaint.
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              V
              Vijay Chaudhary 59
              Nov 30, 2020
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              Address: RAC SECTOR 16 SCO FARIDABAD HR

              Home loan was raised on 17.03.2007 no emi was defaulted wef 17.03.2017 to 31.08.2020 (closure date) but at the time of closure of a/c
              AXis Bank has charged Rs.22500 as hefty pending charges. On making enquiry/correspondence with the bank their plea is due to ecs returned
              reason is NO SUCH A/C where as all emi were paid through same a/c and same bank In this connection, no returning memo/letter for more pdc requirement was served and further no detail of 22500 axis bank is ready to explain i.e. at what rate and how many returning. Even during
              pendemic period returning is charged. Hefty charges of Rs.22500 may pl be refunded to me.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Subhash2596
                from Powai, Maharashtra
                Nov 29, 2020
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                Address: Vastrapur, ahmedabad

                Hi, I am subhash. I have been using axis bank credit cards since 2 years and it was very bad experience dealing with the representative for any support.
                They have merged the limits of my all credit cards without any notification or permission.
                When they provided me the credit card, they allowed it to use seperately for 2 years now they suddenly merged both credit card limits.

                Its a very big scam from axis bank and it must be noted seriously.
                Either they should provide only one card or they should merge it from the first day so that customers are aware of it.
                But they are trapping the consumers to get excess anount of money.
                No one told it from the first day that it will be merged after year or 2 years and now they are saying that there is no option to seperate it.

                Customers support team are useless, they just say sorry but don't provide solutions.

                I have called many times and not found any solution from their side.
                Now i have no option to pay the debt on time.
                They are trapping the consumers by doing this.
                I have two credit cards ending with 6748 and 2997.
                There is no need for them to provide more than one card if they cannot maintain seperate limit.
                It is against the consumer rights. Customer should be aware of it from the first day and its bank responsibility to make them aware instead of doing fraud business and scam by trapping the customers.

                Please help me to get out of it.
                No one is there to provide support. They are just saying that they have no option.
                How is it possible that there is no option.
                One of my close friend unmerged his cards by contacting customer care.
                Axis Bank customer support has been notified about the posted complaint.
                Nov 30, 2020
                Updated by Subhash2596
                I am still trying to contact customer care but no positive response from anyone. I want to seperate my credit card anyhow as I cannot pay the huge amount at a time.
                Please help me. It is frustrating me from and also creating stress. This is bank fault and I want to get it fixed ASAP.
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                  S
                  sourav routh
                  from Kolkata, West Bengal
                  Nov 28, 2020
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                  Address: Axis bank konnagar branch , 43 GT Road, Rani Rashmoni Sarani, Konnagar, West Bengal, pin:712235

                  Respected sir
                  I had a child gift fund name of aryan sharma which got matured at august 2020 but they are so irresponsible and not paying my money iam a class 12student i am preparing my final exam, i need the money as early as possible.
                  Certificate folio number-[protected]
                  Aryan sharma
                  Mob num-[protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Nov 29, 2020
                  Updated by sourav routh
                  Respected sir
                  I had a child gift fund name of aryan sharma which got matured at august 2020 but they are so irresponsible and not paying my money iam a class 12student i am preparing my final exam, i need the money as early as possible.
                  Certificate folio number-[protected]
                  Aryan sharma
                  Mob num-[protected]

                  Nov 29, 2020
                  Updated by sourav routh
                  Respected sir
                  I had a child gift fund name of aryan sharma which got matured at august 2020 but they are so irresponsible and not paying my money iam a class 12student i am preparing my final exam, i need the money as early as possible.
                  Certificate folio number-[protected]
                  Aryan sharma
                  Mob num-[protected]
                  Axis bank konnagar branch

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                    J
                    Jegapriya
                    from Powai, Maharashtra
                    Nov 28, 2020
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                    Address: 1/1A bharathiyar st, Alangiyum Rd, Dharapuram

                    Hi, I received the msg stating that debit card has been delivered to my home address. But still i didnt recieved the Card. Mob -[protected].
                    Axis Bank customer support has been notified about the posted complaint.
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                      R
                      Rajhole
                      Nov 28, 2020
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                      Hi,

                      I raised request to close account before 15 days back. Still bank personal not doing it. They telling were credit card not getting deactivated which is bank problems. My mobile number [protected]. You can find my details. It is Varthur Road beach Bangalore.
                      This is unacceptable from axis.
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        singhparul0011
                        from Powai, Maharashtra
                        Nov 27, 2020
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                        I initially had a Savings Account with Axis Bank which was subsequently converted into a Salary Account because i started receiving my salary in the said account. It was not a thing which i initiated, but was done by the bank only, but with my consent. I was not supposed to maintain any minimum balance in my Salary Account. However, soon after, i stopped getting my salary in the said account and have not been into job for quite some time due to this COVID thing, however, today while i was scrolling through my bank statement, i was terrified on seeing that the bank has been charging "Consolidated Charges" on monthly basis for as far as my bank allows me to see my statement. I have never received any communication from the bank regarding the charges nor about conversion of my account type, just the way they ESPECIALLY called me for converting it to Salary from Savings.

                        Now, while i am trying to reach out to me them, the call is just not going through. The bank has charged at least INR 2, 700 excluding GST and could possibly be more than that as i am unable to see my earlier statements.

                        It is so unjust and unethical on the bank's part to deceive its own customers as the bank is supposed to be a treasurer and someone who gives assurance in terms of safety and not an agency which is here to exploit its own customers.

                        My Account Number is [protected].
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 27, 2020
                        Axis Bank Customer Care's response
                        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                        Nov 28, 2020
                        Updated by singhparul0011
                        Dear Customer Care,

                        This is not a response which shows any sort of care for customers. If you go through the complain, I have very clearly mentioned the facts, which also implies that I understand what "Consolidated Charges" are.
                        And almost every option I click after logging in internet banking, it throws me out. How should I get to know anything else? Also, I have not received any SMS communication regarding any charges. Otherwise, this complain would have come earlier and not after so many months.

                        Request you to look into it and get it resolved, and also it is my humble request to refund the same, as I really don't have the bandwidth to afford such charges whatsoever.
                        Dec 02, 2020
                        Updated by singhparul0011
                        Am I going to get any response regarding this?
                        Dec 10, 2020
                        Updated by singhparul0011
                        Can I please have an update on this? Or should I just be silent like so many others and let you exploit?
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                          D
                          Debabrata123
                          from Powai, Maharashtra
                          Nov 27, 2020
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                          Dear Sir, Please find the below online application tracking status screenshot for your reference and sms as I have received on 21.11.2020 ( Congratulations, welcome to Axis Bank Credit Cards! Your Application for Axis Bank Credit Card is approved. The card details will follow shortly.), But I not getting any further update in my credit card, when I call customer care they are telling your application is in process, but myself received approved confirm, what is going on I don't know, please check and revert back..

                          Regards
                          Debabrata Mohanty
                          Application reference number- C1-[protected]-C1
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            saad Mansur
                            from Powai, Maharashtra
                            Nov 27, 2020
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                            Hello, my account was disabled because of incorrect password and i am trying to enable my login id but it says invalid credentials everytime please help my email is [protected]@gmail.com
                            Axis Bank customer support has been notified about the posted complaint.
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                              M
                              multi ply decor
                              Nov 26, 2020
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                              Address: mahavir ward,near daga mill

                              I have applied for debit card 3/10/20 & till not recived card& branch executive are not showing interest on my complain
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Anson David
                                from Powai, Maharashtra
                                Nov 26, 2020
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                                Today my account was debited 800 for fastag Autoswepp. I don't want to load it automatically, please reverse the transaction and put the money back in my account. I am copying you the transaction details below

                                INR Rs. 800 debited from A/c no. 586576 on[protected]:38:54 at FASTag/Autosweep/[protected]/[protected].Avl Bal- INR Rs. 86035.04. Call [protected] if not done by you.

                                Thanks and regards
                                Anson David
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  M
                                  Maitri Mehrotra
                                  Nov 26, 2020
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                                  Address: Pune

                                  There are several. Deductions on the name of brn-pymt- card

                                  I need a urgent call from you.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    A
                                    Anurag.Bajpai
                                    Nov 26, 2020
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                                    Address: Dattapada, Borivali Mumbai

                                    My credit card was approved on[protected] and not able to generate pin online, I requested duplicate pin on[protected]. I am waiting for pin last 3 months and tried all possibilities but no solution. I visited Axis bank branch also.

                                    Every time i heard from axis bank employee/executive to that this card is only virtual not will deliver physically. I am trying to get clarity online chat, via emails, and branch also since my card approval.

                                    There is no joining fee also but i have charged, kindly refund the same.

                                    Please help me to resolve the same.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      G
                                      Gaurav Tabatiya
                                      Nov 25, 2020
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                                      Dear Sir
                                      I withdraw the cash from the ATM ID: BPCN110020 time: 18:35:28 pm at GARH ROAD MEERUT on DT:25-Nov-20 Record No: 9471 at for Rs.6000/- from my Account#[protected], one of the Rs.500 note which has come is cut by ATM and come outside to me.
                                      The 500 note Serial Number:4AK 906424, request you to kindly guide me to whom should i contact to get the replacement Rs.500.

                                      Please find the below screen shots for the reference.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Nov 25, 2020
                                      Updated by Gaurav Tabatiya
                                      Issue is not resolved yet, please resolve my issue.
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                                        S
                                        Srídhår Lälú
                                        Nov 25, 2020
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                                        Address: Btm layout

                                        I have paid the EMI and the EMI as debited from my account and I didn't get the SMS r bill
                                        Axis Bank customer support has been notified about the posted complaint.
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