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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 150

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S
SPrafful
Aug 26, 2020
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Hi,
I had a Salary account with them which was not being used for Salary Credit after 2017. I had an ECS which I stopped an year ago giving an Application to one of the branches due to the same reason that they were charging me for ECS and the negative balance was increasing.
Even after stopping it, they are continuing to charge my account and the negative balance has gone too far.
Since one year the account is not in use. I visited a local branch as I was concerned about the Negative balance even they could not help me out and told me that this is the policy of the bank to charge.
There is no record of the amount they are charging in any of the statements.
I want to close this account as I cannot withstand the fact that unnecessarily I am being charged with such huge amount.
I did not expect Axis bank doing such things to their customers. Wont recommend this bank to anyone for sure
Kindly help resolve the issue.
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Aug 27, 2020
Updated by SPrafful
Is the contact number visible to everyone or is it private ?
Aug 28, 2020
Updated by SPrafful
[protected] is my contact number
Sep 03, 2020
Updated by SPrafful
Can I get an update on this as this is very unprofessional of not addressing my complaint at all.
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    A
    Aaditri
    Aug 26, 2020
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    noc against credit card full and final payment

    Address: Rohtak

    Dear Sir,

    I was holding axis bank credit card but due to some financial crunches I was unable to clear pending dues.Now I have paid all dues to bank on 24.08.2020 but still I have not received NOC from Bank.

    Please look in to this matter and resolve the issue.

    Your cooperation will be highly appreciated.

    Regards

    Sushil Kumar Yadav
    Credit card No.[protected]...
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    J
    j v bhatt
    from Jamnagar, Gujarat
    Aug 25, 2020
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    In my credit card statement on 05.05.2020 Chq return charges dr. Rs.481 GST Rs.81. On this day in my saving account opening balance is of Rs.32267.08. The chq. no.24601 of Rs.10407.61 is passed. After that the Balance is of Rs. 21860.08. So Why you have reversal the auto debit transaction without my request. This transaction done by your side. So you are not deny the reversal of charges of Rs.481 GST Rs.81. For your reference i have enclosed my Saving passbook statement and credit card statement.
    Axis Bank customer support has been notified about the posted complaint.
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      Akhil Sunil Kumar
      Aug 23, 2020
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      They promised to give a flipkart gift voucher on getting an Flipkart Axis Bank credit card, but i never received any so even after 2 months, so called them up atleast 5 times till now, they just send me an invalid voucher which is not linked to my account, and not giving any support.
      Axis Bank customer support has been notified about the posted complaint.
      Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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        S
        Sandip Gaikar
        from Hāora, West Bengal
        Aug 23, 2020
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        I want to close my axis bank account as it's showing negative balance.
        While opening the account they were saying it's zero balance account and now its showing negative balance.
        Axis Bank customer support has been notified about the posted complaint.
        Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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          P
          Prosg
          from Kolkata, West Bengal
          Aug 23, 2020
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          Address: Mumbai

          Today morning i am on shock that axis bank suddenly deduted rs.1536 as consolidated charge from my current account. I have current account with the bank for last 3 years, they have worst service in our area, atm's are not working from last two months, is this practice of this bank to do such fraudulant activities to steal money from customers account without even asking and telling them about the charges. Pls look into the matter and help me overcome from this problem. My account name :homker decor & furniture, account types : current, account no. [protected]
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 24, 2020
          Axis Bank Customer Care's response
          Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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            M
            meena456
            Aug 22, 2020
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            surrender of axis bank credit card

            Address: Abhishek Apartment PLOT-729 FLAT NO- 2 FIRST FLOOR Sahid Nagar Bhubaneswar-751007

            To
            The manager
            Axis bank my zone credit card

            Madam/sir,
            I would like to intimate you that my axis bank credit card xxxxxxxxxxxx1418 has been successfully blocked. Dated 22.08.2020 after payment of outstanding dues rs 452.50. I don't need any credit card since i have retired from the service having no liability. I am not prepared to pay your annual charges rs 590/- you have deducted from my savings account...
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            S
            Siddharth Dhingra
            Aug 21, 2020
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            This is to inform you that i am siddharth dhingra with my credit account no. Xxxx-xxxx-xxxx-0501 which is connected to your bank since 4 years through the company named tlc (Tech live connect) and i have been quite punctual regarding my emi's and other payments but in this pandemic i was forced to quit my ex company celebi airport ground handling services and since then i have been dealing with payment issues but now as i have joined the next company...
            I am geared up to pay the rest amount now it would be great if you break that into certain installments or i can pay 30% of the total amount which is 75000 so that it becomes more convenient for me to pay or else if i go for the closure then what relaxation you can provide to me. Kindly cooperate with me so that our relation can continue on good note. Kindly revert me on the same.
            Axis Bank customer support has been notified about the posted complaint.
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              A
              Antalya 07
              Aug 21, 2020
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              Address: Narain Plaza, Jawahar Rd, Chhatarpur, Madhya Pradesh 471001, India
              Website: www.axisbank.com

              We are trying to report someone who forged an official Axis Bank document and submitted as evidence in an ongoing court case in The Netherlands.

              The Axis branch already confirmed that they did not issue the letter/document to him. They told us they were investigating it yet no one replies to our questions and no one is reachable at Axis Bank for weeks now.

              It regards an highly illegal act yet we are being kept in the dark by Axis Bank.

              We need an official document stating the forgery for our ongoing court case in The Netherlands. Is this so difficult to issue?

              Please, it is very important to us. The culprit thinks we can not proof him wrong because it is an Indian document therefore hard to disprove from The Netherlands.
              Axis Bank customer support has been notified about the posted complaint.
              Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                S
                Sumit1995
                Aug 21, 2020
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                Hi,
                I would like to inform you that axis bank lien rs 8500 (Appx.) from my axis bank savings account just because i couldn't make axis bank credit card payment on time and here is the reason for payment delay, i tried 2-3 to make credit card payment through phonepe but all the time it reflect the error that says "request declined from your bank, kindly contact to your bank". After that i got multiple call from axis bank in which they requested to make credit card payment as soon as i can and all the time i explained them that i tried to make credit card payment multiple times but it reflects the error related to the bank and then they said that "sir, don't worry we noticed your concern and so we are forwarding your concern to our seniors to get resolved so you can make your axis bank credit card payment". Then after few days i checked my axis bank savings account balance and then i shocked because axis bank lien some amount equal to my credit card billed amount.
                After that i talked to axis bank executive over the phone and they said that it was all fault and they did not do anything with that.
                Yesterday, i paid rs. 8500 to my axis bank credit card and today i called axis bank customer care to know about when my amount get released in my axis bank savings account and they said that the lien amount will get released on next month's second saturday.
                So, this is something i need your help to resolve this issue by providing my amount from axis bank because that the only money i have to make my rent.

                Kindly help with it as soon as possible.

                Regards,
                Sumit kumar gautam
                +91 [protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  P
                  Pkb@
                  Aug 21, 2020
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                  Address: axis bank pimpri head branch

                  Offer axis bank job on basis of monster india at 6 augast 2020
                  they send me all ob details and application form (whatsapp number -[protected])

                  These people asked me to register with them for conducting the interview with axis bank with amount of rs.2550/- which i had paid on 8 augst 2020

                  They had arranged my telephonic interview with the hr person of axis bank(As they said) my telephonic interview got cleared and i received a call as well as a email from monster([protected]@[protected]@gmail.com)
                  ) and axis bank( rakesh mittal) for the selection and congratulation.

                  on 10 aug i pssed interview
                  TAKEN BY- ANKIT SIR[protected]
                  and that ask payment as follows

                  1-14, 500 RS
                  2-25, 000 RS
                  after that

                  i get call for from pimpri axis bank branch head office (rakesh mittal)f and ask ur selected for this job for this brance .ask visit branch and do joining process.
                  and say how to refund ur amount cash or google pay . and say selection is confirm ..but 1st done payment 35500 agreement

                  on 11 aug i done payment as 35000 rs

                  After rakesh mittal call for updation complet but 1 is necessary to payment show after that possible refund he say plz done payment 49500

                  (local branch visitation charge and hr commission) than i payment ==49500 rs ..

                  ALL PAYMENT ARE DONE ON

                  (HR RODASH KUMAR-[protected])MONSTER INDIA

                  and

                  paytm payment bank a/c name=monster india
                  no[protected]
                  ifsc code- PYTM0123456

                  after that also they say pay final payment 70000 rs for insurance purpose without that i cannot applicable for job in axis bank

                  but i cont able to done payment hence i say i don't want job please refund my amount and choose another candidate

                  but for REFUND purpose they say pay GST than we pay ur 1, 24, 000 rs. if not than wait for 45 days ...i don't have any option hence i ok with this ..

                  but on 12 Augast 2020 they again call me and say i will refund ur amount but not receive any amount is refunded BUT They stole my remaining balance 29000 rs from account


                  . hence i finally registered a complaint against monster india as well as axis bank also ...
                  i request u to take action against them which people are easily cheat with middle class people with use your company id and status .

                  if not possible than i will register police complaints also.

                  plz i request u

                  i can provide the caller number also as well as proof i[censored] necessary..
                  +12 photos
                  Axis Bank customer support has been notified about the posted complaint.
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                    K
                    Kalpesh Punekar
                    Aug 20, 2020
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                    Resolved

                    Address: Thane

                    Taken 1, 18000 for my credit card insted of 93000.

                    Wrong info frm customare care executive..

                    Given complaint of audio recording of customer care executive to thane police station.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 20, 2020
                    Axis Bank Customer Care's response
                    Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      S
                      sneha_porwal
                      Aug 20, 2020
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                      I have a salary account & i've been deducted with 500 inr + 90 inr (18% gst) as consolidated charges on aug 09, 2020. Please clear me with a valid on why 590 inr has been deducted as consolidated charges? And if it is unreasonably been deducted, i request for a full refund.
                      Axis Bank customer support has been notified about the posted complaint.
                      Valid reason*
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                        Sumit2311
                        Aug 20, 2020
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                        I am sumit, i had axis bank credit card and in year 2014, and i made settlement in rs. 19800. Now i applied for home loan, and my banker need no dues certificate from axis bank because it is showing up in cibil

                        When i ask axis bank escalation department they told me to clear my all dues than they will issue me n. D. C. Which is showing up as ~31000. I told them clearly that i had already settled this with bank but no resolution till date

                        Card no - [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          J
                          joysingharoy
                          from Kotamangalam, Kerala
                          Aug 18, 2020
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                          I have purchased 2 samsung mobile on Amazon with 12 months EMI, Due to some reasons i cancelled one the mobile within 10 minute. But as contacted to amazon, the customer care executive told me that they refunded the money to the credit card. But when i checked my credit card statement i see that both of my payments has been converted to emi.
                          card number: [protected].
                          Mobile:-[protected]/[protected].
                          +3 photos
                          Axis Bank customer support has been notified about the posted complaint.
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                            V
                            Varsha Chore
                            Aug 17, 2020
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                            Address: Shivajinagar Police Line near Modern College

                            Hello sir/mam,

                            I am varsha chore, this is an urgent complaint regarding fraudulent transactions via on my axis bank credit card for total inr 57090/- on the 11th june 2020 around 1.12 pm. Criminal called me and said i am calling from axis bank by reason of doing activation of my credit card, taken my personal details like name address and dob etc and done 5 transaction on my credit card. The details of these transactions are as below-
                            Bank name-axis bank.
                            Credit card no.-4514-*-*-4232.
                            S/n trans date trans time trans amount
                            1. 11/06/20 1.12pm 20236/- trans anlysis
                            2. 11/06/20 1.17pm 10118/- trans analysis
                            3.11/06/20 1.13pm 20236/- trans analysis
                            4.11/06/20 1.23pm 1500/- paytm wallet
                            5.11/06/20 1.20pm 5000/-yes bank

                            My credit card block automatically after suspicious 5th transaction. Its to late i have raised my complain to customer care and they ask me to go nearest branch and fill dispute form and submit.
                            Accordingly i have done it in axis bank fc road branch pune and immediately approved nearest cyber crime police station shivajinagar.
                            I submitted my written complaint which they ask me.

                            I request you to kindly help me with this issue asap. Please help to get my refund for the said amount at the earliest.
                            Thanks for co-operations in advance.

                            Best regards,
                            Varsha chore
                            +1 photos
                            Axis Bank customer support has been notified about the posted complaint.
                            Sep 18, 2020
                            Updated by Varsha Chore
                            Dear sir / madam,

                            Unfortunately till date I have not received any positive feedback in favour of me from bank.

                            Awaiting your positive feedback on my complaint. Requesting you pls look into this matter seriously.
                            I am very much disappointed from Axis Bank's approach towards my complaint. They have simply kept their hands up and said it's customer liability & responding negative feedback on my complaint. Same type of transaction done on someone customer of axis bank and he got positive response from your side. Anyway, this is for your information and if possible for improvement in your complaint resolving process and attitude towards customer complaints at your end.

                            Thanks / Regards
                            Varsha Chore
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                              Tharun Nalajala
                              Aug 15, 2020
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                              Address: Goutham budda road, mangalagiri, Guntur dist., Andhrapradesh

                              In my account showing balance as negative balance (Like ₹-3477). Please solve this problem as early as possible
                              Axis Bank customer support has been notified about the posted complaint.
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                                rahulpundir
                                from Mumbai, Maharashtra
                                Aug 13, 2020
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                                This is with reference to the transaction ambiguity in Axis bank limited,
                                Actually we have done Two transaction done on08.07.2020 each of Rs 32011.
                                These Transaction is of EMI.
                                but still these transaction is add in my statement, then afterwards i have contacted to axis bank customer care, They said that your transaction is converted in to EMI on dated 24th july'2020.& you have to pay only Rs2300.88 .
                                Now we have have paid Rs 2300.88 on dated 30.07.2020.

                                But still we are getting voice call & reminders taht your overdue is pending and please pay to continue services.
                                Also they have charged me late payment fee of Rs 700/- without intimation.
                                How this type of activity done by Axis bank, This is very ridiculous.
                                Kindly look in to the matter & provide my refund and also clarify the EMI of above said transaction.
                                My last digit of Credit card xxxxxxxx9516

                                Regards
                                rahul Singh
                                Axis Bank customer support has been notified about the posted complaint.
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                                  honey_arpit
                                  Aug 13, 2020
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                                  Address: 60/2 bad sarafa main road .Indore

                                  I have replace my EDC machine from landline to GPRS machine, after exchange they gave me assurance that they will pick up my old machine and charges are not there for it
                                  After waiting for nearly 18 months no one has come to pick up machine and charges are debited from my account of both the machine regularly
                                  After a long complaining they took the machine but no charges took has been reversed till now, it's not my fault that they have not taken it
                                  Very fraud Bank axis is please ask higher authority to solve it, no one is listening in bank till now
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Nitin - Avenue Maritime
                                    Aug 12, 2020
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                                    Address: Ghaziabad

                                    Dear sir,

                                    I stopped using my saving account almost 1.5 yrs ago and now it has a huge negative balance, which i cannot pay.

                                    Pls settle the issue asap on an urgent basis.

                                    Best regards
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Myself shailendra gautam from kanpur my account no this [protected] amount deduct in6400 so I want refund my amount
                                    I will consumer complaint

                                    Savings account negative balance - Comment #3759745 - Image #0
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