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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 150

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S
salakha gawas
Sep 4, 2020
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Hey,

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

Even though I don't have credit cards this bank has deducted the money from my saving account

A deduction of Rs 1042 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.
Aug 14, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2020
Axis Bank Customer Care's response
Hi, please share your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
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    priyankagupta0804
    from Bengaluru, Karnataka
    Sep 3, 2020
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    Hi, I am doing continuous follow-up with Axis Bank from last month 7 month since we got to know about the fraud transaction being carried out on credit card which was never delivered to me.

    We also registered the complaint to near by Police station. We have got calls from bank many times but there is no resolution so far.

    Please help.
    Axis Bank customer support has been notified about the posted complaint.
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      Ankit5145
      from Mohali, Punjab
      Sep 3, 2020
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      Yesterday on 02.09.20 i have received few mails that some transactions was done on my Credit Card of Axis Bank, when I called the customer care I came to know that around 17 transactions was done on my credit card of amount around Rs. 8500+ although they have registered my complaint and I have also blocked my card immediately. But my concern is that when i have not received any OTP or any any message then how this can happen and it is a clear security breach. I appeal for the justice and this balance should be cleared from my credit card and should also not effect my CIBL score. My complaint no in axis bank is 62416863
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2020
      Axis Bank Customer Care's response
      Hi, we wish to inform you that concern is pending vide service request number 62416863 and shall be responded shortly. Regards, Team Axis Bank.
      Sep 12, 2020
      Updated by Ankit5145
      Still i am receiving mails regarding the transaction attempts on my credit card. Kindly block my card permanently and take the necessary action soon.
      Its around 20 days and the problem is still not resolved, neither any communication. Kindly update. My complaint no in axis bank is 62416863.
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        S
        San4884
        Sep 3, 2020
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        Hi.
        Today at around 8:15 AM I withdraw 10000 Rs, in which I received a torn note of 500 rs. Why such not unusable curreny is being put in the ATM machines. Moreover, didn't able to reach for complaint about this. Feeling very sad.
        Axis Bank customer support has been notified about the posted complaint.
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          B
          Bharat k p
          from Ahmedabad, Gujarat
          Sep 2, 2020
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          Hi this is bharat. I have got a voucher of myntra through axis bank edge rewardz points and i have lost it without redeemimg it. I was trying to contact customer support for the past 2 weeks and no one is responding. The customer support was pathetic. Everytime i was being asked to hold the line, and support executive are not giving proper response. Utter failure from ur side.
          Dont make excuses like, it is the time of covid bcoz All other operations are being done normal in your bank. Also dont ask me to send a mail to you. I have already done it. I want the resolution asap.
          Axis Bank customer support has been notified about the posted complaint.
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            S
            saradindu8972
            Sep 2, 2020
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            I applied for an axis bank credit card online. I do not have any account in Axis Bank. However after verification courier service delivered me that card. I already obtain few other bank"s credit card where I do not have any savings account. But in this case I could not login my axis bank credit card because to login i must have internet banking and interestingly for internet banking i must have a savings account. SO HONOURABLE AUTHOROTY WHY DID YOU GIVE ME THE CARD WHEN THERE IS NO WAY TO ACCESS OR LOGIN THROUGH IT? WHAT KIND OF WELCOME GIFT IS THIS? Obviously i asked for credit card. But you gave me that and there was no condition to open savings account!!! Kindly reply.
            Aug 6, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Hi, please share your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
            saradindu8972's [Complaint's author] reply, Sep 3, 2020
            my contact no is 8670122833. mail id [email protected]
            Hi, please share the registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
            saradindu8972's [Complaint's author] reply, Sep 3, 2020
            my contact no is 8670122833. mail id [email protected]
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              Padmaja Jangam
              Sep 2, 2020
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              Address: bangalore

              I have done payment to movers and packers for 20000 and its marked as suspect transaction. Please help resolve this as soon as possible
              Axis Bank customer support has been notified about the posted complaint.
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                H
                hansa gurwani
                Sep 1, 2020
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                Address: Bhopal
                Website: Pf

                I worked for 2 months in axis bank..i withdraw my pf and they settled it but then i was not able to withdraw my previous company pf so they thought me to transfer my pf to axis bank trust but now i am not abls to do that..from last 1month i am not getting any reply from axis hr
                Aug 6, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Hi, please share your conctact number along with your e-mail ID and we will get back to you at the earliest. Regards, Team Axis Bank.
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                  SharayuD
                  Sep 1, 2020
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                  I've paid all my bills on time and yet unexplained charges were applied on my credit card, despite of having an auto-debit in place.
                  Axis Bank customer support has been notified about the posted complaint.
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                    thiyagusrv
                    Aug 31, 2020
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                    Address: NAMAKKAL

                    I m working in Higher Secondary School as office staff in private since 2010. Now school is closed for covid19. I have 2 Personal loan account numbers like PPRXXX & PPRXXX and credit card loan number like 5245XXXX.
                    Last 10 years I have paid to PL & credit card dues correctly till end of 2019. Once upon (few years ago) I have one Personal Loan fully repaid with interest prior 2 years before.
                    Now I m very very poor of my economical situation. I am resided at rental house. My family also has suffered in this corona period.. No source money from any source.
                    I would like to repay my all EMI or settlement for 12 months period. But I have not earned from any source. Only I have salary source of my school. My school did not give full salary since March 2020 to till date. School is giving 25% salary since March 2020. My salary has been reduced by our school since 2019 April. So I have not paid to PPRXXX
                    So if I will have any source of money after our school reopens after I will pay minimum rupees for each loan for remaining months as settlement basis..
                    But AXIS BANK CHENNAI office persons continuing blaming and torturing, HARASSMENT me via like phone calls, sms etc.,
                    Certainly I would like to go to settlement of all loans with 12 – 24 month of period if you give me a chance. AS ASKED TO THEM
                    Axis Bank customer support has been notified about the posted complaint.
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                      Utkarsh Jitendra Sethiya
                      Aug 31, 2020
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                      Address: Shirpur Pin code 425405

                      Sir i have opened my saving account 4 days before and i am not satisfied with your services nor i am able to maintain minimum balance
                      I want to close my account but my home branch is not agreeing to close my account instead they are saying to continue the account for a minimum of 6 months.
                      I want to close my account as soon as possible so that i dont have any consolidated charges but the bank is not cooperating with me
                      This are my details
                      Name-utkarsh jitendra sethiya
                      Account no [protected]
                      Branch - shirpur (Maharsahtra)
                      Axis Bank customer support has been notified about the posted complaint.
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                        Jacquline Prathiba
                        Aug 31, 2020
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                        Resolved

                        I have not opened a demat account nor traded yet I have been charged 885Rs. I tried calling the customer care for the refund of the amount but not response. I wanted the refund as soon as possible
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2020
                        Axis Bank Customer Care's response
                        Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          Gibson Raj
                          Aug 29, 2020
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                          Resolved

                          Address: Mylapore branch, chennai

                          I don't know why my company manages salary account with this useless bank.. I don't have any credit card or loan products account with axis bank. Why they deducted lien amount? I don't have any pending payment s.
                          Pls someone call to my mobile number [protected] and assist me.. I called all the customer care numbers no one us picking.. Month end, Im striving without food due to your WORTHLESS bank.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 31, 2020
                          Axis Bank Customer Care's response
                          Hi, we were unable to find any details with the provided mobile number. We would request you to share the registered contact details to check and assist you further. Regret the inconvenience. Regards, Team Axis Bank.
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                            A
                            Amish Mallik
                            from Mysore, Karnataka
                            Aug 28, 2020
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                            This is to inform you that i am not able to transfer payments through internet banking.

                            Actually when i try to transfer fund, it is showing this message "access to the menu is not available. Please contact bank administrator". I need it urgently.

                            So kindly let me know whom should i contact for this issue or any suggestion what should i do.

                            Thanks & regards
                            Amish
                            [protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              N
                              Negi47
                              Aug 28, 2020
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                              Address: AXIS BANK IP EXTENSION -110092

                              I am holding a bank account in axis bank branch - ip extension, and i went to the bank and the assistant gave the offer me to open a savings account as i was a student. So i agreed with the assistant because it was a 0 balance account. After a few years when i went back to my hometown and my dad sent me money it got deducted so i tried to enquire with axis bank why my balance got deducted, they told me annual maintenance. One day when i went to the bank to close the account they told me to pay 11k to close the account due to non-maintenance whereas per rbi guidelines there should not any charge for non-maintaining balance.
                              I am really disappointed with axis bank and especially from the ip extension branch-110092 where the assistant lied to me and made me open an account. He should think that how the student can maintain 10k. I am still not able to close my account due to which it is affecting my cibil score. I kindly request you to look into my matter.
                              Axis Bank customer support has been notified about the posted complaint.
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                                V
                                Veda2020
                                Aug 27, 2020
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                                In the month of august, (Between august 5 to 13) i have spent rs. 10, 729 in the axis bank flipkart credit card. There was a transaction of rs. 34, 249/- for purchase of a phone on aug 5, which was cancelled and the amount was credited back on aug 11.

                                But, when i got the statement, it is mentioned that the total amount due (Billed) is rs. 28, 071.54. I did not understand the origin of this extra amount of rs. 17.342.54. When i call the customer care, no one is receiving the call and there is no other option of contacting axis bank.

                                As the due date of payment is september 1, 2020, please resolve this issue.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  A
                                  Ajith shetty Udupi
                                  Aug 27, 2020
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                                  Resolved

                                  Hello Sir/ Madam,
                                  This is to bring into your notice that Axis Bank is charging additional amount of 2.95 for every UPI payments. Eg if I transfer 100 through Google pay, 102.95 will be deducted from my axis bank account. How can we make cashless India? A digital India?
                                  Bank is sucking the blood of every poor Indians.. if we withdraw from ATM again ATM withdrawal charges are applied..
                                  Please look into this issue.
                                  Thank you in advance
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi, we request you to refer to the following link for more information around this: https://www.axisbank.com/docs/default-source/default-document-library/change-in-... Regards, Team Axis Bank
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                                    SPrafful
                                    Aug 26, 2020
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                                    Hi,
                                    I had a Salary account with them which was not being used for Salary Credit after 2017. I had an ECS which I stopped an year ago giving an Application to one of the branches due to the same reason that they were charging me for ECS and the negative balance was increasing.
                                    Even after stopping it, they are continuing to charge my account and the negative balance has gone too far.
                                    Since one year the account is not in use. I visited a local branch as I was concerned about the Negative balance even they could not help me out and told me that this is the policy of the bank to charge.
                                    There is no record of the amount they are charging in any of the statements.
                                    I want to close this account as I cannot withstand the fact that unnecessarily I am being charged with such huge amount.
                                    I did not expect Axis bank doing such things to their customers. Wont recommend this bank to anyone for sure
                                    Kindly help resolve the issue.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 26, 2020
                                    Axis Bank Customer Care's response
                                    Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                    Aug 27, 2020
                                    Updated by SPrafful
                                    Is the contact number visible to everyone or is it private ?
                                    Aug 28, 2020
                                    Updated by SPrafful
                                    [protected] is my contact number
                                    Sep 03, 2020
                                    Updated by SPrafful
                                    Can I get an update on this as this is very unprofessional of not addressing my complaint at all.
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                                      A
                                      Aaditri
                                      Aug 26, 2020
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                                      Resolved

                                      noc against credit card full and final payment

                                      Address: Rohtak

                                      Dear Sir,

                                      I was holding axis bank credit card but due to some financial crunches I was unable to clear pending dues.Now I have paid all dues to bank on 24.08.2020 but still I have not received NOC from Bank.

                                      Please look in to this matter and resolve the issue.

                                      Your cooperation will be highly appreciated.

                                      Regards

                                      Sushil Kumar Yadav
                                      Credit card No.[protected]...
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                                      j v bhatt
                                      from Jamnagar, Gujarat
                                      Aug 25, 2020
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                                      In my credit card statement on 05.05.2020 Chq return charges dr. Rs.481 GST Rs.81. On this day in my saving account opening balance is of Rs.32267.08. The chq. no.24601 of Rs.10407.61 is passed. After that the Balance is of Rs. 21860.08. So Why you have reversal the auto debit transaction without my request. This transaction done by your side. So you are not deny the reversal of charges of Rs.481 GST Rs.81. For your reference i have enclosed my Saving passbook statement and credit card statement.
                                      Axis Bank customer support has been notified about the posted complaint.
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