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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 156

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S
Swako
Jul 12, 2020
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Hi i have salary account in axis bank & when i checked my balance they have deducted 2000 rs from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

If i ask them they said cheque bounce. How can they try to deduct money when morotorium applied? Attaching moratorium details
+1 photos
Axis Bank customer support has been notified about the posted complaint.
Aug 11, 2020
Updated by Swako
No update. This month also same thing happened what are u guys playing with innocent customers during this crisis? RBi should take action against u
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    Sandeep adithya
    Jul 12, 2020
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    Hi, i'm a axis bank customer, in june 2020, axis bank charged me consolidated charges of rs 428.86/- and gst 77.19/- and

    This month ie july again i got charged amount of rs 1639.64/- and gst rs 295.14/-.
    Seriously this is not fair and when i opening asap account they didn't mentioned any charges related to asap account, what are consolidated charges and why these axis bank rubbing on our heads, i want my money back, this is not a joke right, please take serious action, thank you
    Axis Bank customer support has been notified about the posted complaint.
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      Mansi Dandekar
      Jul 12, 2020
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      I received a message from axis today about the consolidated charges which are for auto debit failure and cheque return. I have availed moratorium already on all loan account. I don't know anything about cheque. I just don't understand why you people keep charging me on my account. I am using this account since more than 2 years you guys have charged a lot. I need complete details about the all the consolidated charges and refund too. And one more thing this is a salary account which means zero balance account so i don't want any explanation saying that it's for account maintenance charges
      A/c no [protected]
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        O
        Ojaswi Jaiswal
        Jul 12, 2020
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        I have been charged in excess of 5500 in consolidated charges for a/c on[protected] for rs 577.97 and on[protected] for rs 4749.99. Other than that there are multiple entries for deduction that don't ad up on my sheet.

        I also had my account in negative balance when i checked on[protected]

        My contact number in [protected] feel free to contact me and refund me my deducted money. I also had my account in
        Axis Bank customer support has been notified about the posted complaint.
        The account is in name of Varsha Jaiswal with ac number Axis Account No :XX5091 and actually the charge is north of 6300 rs in total
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          M
          Mayur6232
          from Delhi, Delhi
          Jul 12, 2020
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          Address: Indore Annapurna branch

          Hi, i have saving account in axis bank & 2 times of last 1 year consolidated charges deducted. First transaction 13 july 2019 465 rs and gst of rs 83.70 rs and second transaction of 215 rs as on 11 july 2020. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.

          Regards
          Mayur choudhary
          Last 4 digit account no 3049
          Mob no [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            P
            Preeti Lama
            Jul 12, 2020
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            Address: Sector 44 Noida

            I have a salary account with zero balance opening. Every mnths my salary comes in axis account but now its showing negative balance of rs 3000. Even i check the mini statement but its not showing i tried to call customer care there are really very harsh speaking on phone.. How do i waived the negative balance could anybody can suggest me.
            How to resolved
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              S
              Sudeep Naidu
              Jul 12, 2020
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              Address: Axis Bank ATM, Naval Park, Visakhapatnam

              Syn - inr 10, 000.00 dr to a/c xx2056 on[protected]:45:32 for atm txn at aphao002 - ybl navel park avl bal: inr 7, 72, 411.81. If you find the txn suspicious, sms block to [protected] to block your card temporarily or call our tollfree no.[protected]/[protected]

              Used syndicate bank debit card. Cash not delivered
              Axis Bank customer support has been notified about the posted complaint.
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                G
                Glen171153
                Jul 11, 2020
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                Website: www.axisbank.com

                Axis bank - please have some decency and stop cheating trusted customers by using cheap tactics.

                In june 2019 i decide to open axis asap account due to the ease of operation and a list of features which was portrayed to me the bank including the account being a zero balance account as i am a senior citizen. I immediately submit all required identification documents.

                Now starts the nightmare.
                1. The whole premise of being a zero balance amount goes out of the window and i have been asked to transfer rs. 1000 to operate the account.

                2. I transfer the money showing trust in a reputed bank and my account is finally open. Or it seems that way.

                3. Immediately i am charged with debit card fees when i have not even asked for a physical debit card since i had already been give a virtual debit card.

                4. Now when i start to think things are getting better the bank sends me a message to get my account verified by submitting kyc docs or else it will be deactivated.

                5. Me being a senior citizen am housebound so i send my son with all my kyc docs however the bank does not accept and demands my presence.

                6. Few months pass by and we enter into a pandemic.

                7. June 2020 i receive an abrupt text message saying my entire balance has been debited and account balance is zero.

                8. After dauntlessly trying to contact the customer care and wasting my money in that i get to know my account has been close due to kyc and i will receive a dd within 10-12 days.

                9. Its been almost 20 days and i have received absolutely no update whatsoever. I am in need of money and this thief of a bank is sitting on it for no good reason.

                10. Above is how a well reputed bank takes advantage of its reputation, misguides people into trusting them with their savings and then robs them in bright daylight.
                Axis Bank customer support has been notified about the posted complaint.
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                  P
                  Premvidya
                  Jul 10, 2020
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                  Dear team,
                  There are fraudulent transactions happened from my axis bank account / axis debit card without my concern. I have never shared any otp on the below transaction

                  Please find the detail of the fraudulent transaction below :-

                  [protected], ecom pur/google *tempo/g.co/helppay#/280520/19:56, amount:-inr 1.00
                  [protected], pur-rev//280520/19:56,
                  Amount:-inr 1.00

                  [protected], ecom pur/google *garen/g.co/helppay#/040620/07:57, amount:-inr 160.00
                  [protected], ecom pur/google* garen/mountain view/050620/08:23, amount:-inr 80.00
                  [protected], ecom pur/google *garen/g.co/helppay#/050620/08:29, amount:-inr 80.00
                  [protected], ecom pur/google *garen/g.co/helppay#/050620/08:43, amount:-inr 80.00
                  [protected], ecom pur/google* garen/mountain view/060620/07:48, amount:-inr 80.00
                  [protected], ecom pur/google *garen/g.co/helppay#/070620/07:31, amount:-inr 80.00
                  [protected], ecom pur/google *garen/g.co/helppay#/070620/10:37, amount:-inr 80.00
                  [protected], ecom pur/google *garen/g.co/helppay#/070620/10:40, amount:-inr 80.00
                  [protected], ecom pur/google* garen/mountain view/080620/07:32, amount:-inr 29.00
                  [protected], ecom pur/google* garen/mountain view/090620/07:16, amount:-inr 80.00
                  [protected], ecom pur/google *garen/g.co/helppay#/190620/07:27, amount:-inr 80.00
                  [protected], ecom pur/google *garen/g.co/helppay#/200620/21:23, amount:-inr 80.00
                  [protected], ecom pur/google *garen/g.co/helppay#/200620/21:40, amount:-inr 80.00
                  [protected], ecom pur/google* garen/mountain view/220620/07:42, amount:-inr 80.00
                  [protected], ecom pur/google* garen/mountain view/220620/22:16, amount:-inr 80.00

                  Total amount loss: - inr 1229/-

                  I lost total inr 1229 /- with out my involvement, i never deal with this site for any transaction in the past.

                  Request you to please help me so that the amount is refunded back in my account.

                  Also, please ensure that, this fraud does not happen again in future.
                  Please let me know if you need any other information.

                  Regards,
                  Prem kumar pathak
                  [protected]
                  [protected]@gmail.com
                  Axis Bank customer support has been notified about the posted complaint.
                  Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    A
                    arindamsingha
                    from Hāora, West Bengal
                    Jul 10, 2020
                    Resolved
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                    Address: Bolpur

                    I have opened an account with axis bank bolpur branch (West bengal) on 10th june with 9000 rupees ac no[protected] but did not received the welcome kit till date. The staff at bank tells that they have no information on their system..
                    +1 photos
                    Jul 27, 2020
                    Complaint marked as Resolved 
                    Received the welcome kit today thank you..
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi, we are open to help you! Here is a link that will help to address your concern https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-welc... Regards, Team Axis Bank.
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                      A
                      Atul Abhishek
                      Jul 9, 2020
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                      Lien amount for loan account

                      Address: Bengaluru

                      Hi,
                      My name is Atul Abhishek. During this lockdown, my salary was not credited as expected and the due date of the loan amount was passed. Because of this, my saving account was marked as negative after deducting the loan amount and very next day, I added sufficient funds to my account as well to make it positive. Now, I am being asked to make the same payment again which was already deducted from my saving account towards loan installment....
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                      Padmasini A G
                      Jul 8, 2020
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                      Address: India

                      The amount was deducted from my savings account without prior information even though i made a payment of credit card bill prior to the deadline.
                      Axis Bank customer support has been notified about the posted complaint.
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                        born2win_it
                        Jul 8, 2020
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                        My credit /Debit cards blocked, unable to use NetBanking, no way for reaching customer care and I am always getting creditcard reminders inspite of paying 75% of the amount.

                        No response from Customer Care, No response from Twitter DM all the email of they give us invalid ...For getting the unpaid EMI they send representative to doorstep but to clear a lien amount I am making 20 to 30 calls.

                        By CIBIL is getting hitted and if irresponsible has another name it should be axis bank customer care
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                          I
                          iampsinghal
                          Jul 8, 2020
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                          Axis bank is just fooling the customer and nothing else. As mentioned to me that there will be no charges for the credit card if there are no due's and if i dont use it.

                          But somehow today, i got the message of debit amount of 590/- from my savings account linked to my credit card (Which i dont use and i dont have any due's pending)

                          See to it asap.
                          +1 photos
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 08, 2020
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused. Please share us your registered contact details and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            Nandini Kannan
                            from Chennai, Tamil Nadu
                            Jul 8, 2020
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                            305 rupees have been debited from my account, on talking to customer care they told it's towards my credit card. But i have already paid for my credit card.
                            Kindly help me to get my money back.
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 08, 2020
                            Axis Bank Customer Care's response
                            Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                            Jul 09, 2020
                            Updated by Nandini Kannan
                            Where to DM my number
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                              KiranChenna
                              Jul 6, 2020
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                              Resolved

                              Hi,

                              This is kiran chenna,

                              I have ordered on netmeds using payment through axis bank internet banking. And i found that transaction is not successful.

                              Please check and revert my amount back.

                              Transaction date: 15th june 2020
                              Transaction i'd:[protected]
                              Transaction amount: rs. 861

                              Thanks
                              Kiran chenna
                              +1 photos
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 07, 2020
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Regret the inconvenience caused. Regards, Team Axis Bank.
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                                Akhil M A
                                Jul 6, 2020
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                                I am trying to login to my axis net banking, but now it's showing invalid user credential all the time. But my login id is exactly same as the 9 digit code displayed on my checque book. Please resolve the issue.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Manikandan mkd
                                  Jul 6, 2020
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                                  Address: Uttar Pradesh

                                  Hai,

                                  This is manikandan,

                                  Here i want to report the fake job from axis bank.

                                  Some of the fraudsters using the reputed organization name "axis bank", asked for money to offer the job. Fraudsters using the name of axis bank, and also create some fake mail id and all which looks real as axis bank's mail id domain, from which they sent fake offer and ask for money to releasing offer letter.

                                  Fake mail id : [protected]@axisbankcareers.in

                                  Whatsapp business account number : [protected]

                                  These fraudsters should be investigated and proper action should be taken against them which lets them not to do again.

                                  Please take action on them.

                                  Thank you.
                                  +1 photos
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                                    S
                                    Sushma Waraich
                                    Jul 6, 2020
                                    Resolved
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                                    Resolved

                                    Address: 163,Nagla Farm,Meerut Road ,Karnal

                                    Dear sir
                                    Thus is sushma chaudhary from karnal haryana. My account is in axis bank mall road. I issued a credit card and took a loan. My monthly installment was around 5700. But the amount which is being cut from my account every month is around 7500. I called customer care also but no one resolve it. This is my request to please update me with my credit card deduction amount and also give me the reason why it is being cut more than my fix emi. Hoping for an favourable action. My email id is [protected]@gmail.com.
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 07, 2020
                                    Axis Bank Customer Care's response
                                    Hi, we regret the inconvenience caused. Please share us your registered contact details and we will get back at the earliest.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                      mohan khari
                                      Jul 6, 2020
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                                      Address: Village Umarpur Lisora, Post khatauli

                                      When i payed all payment of my credit card then why bank deduct money to my account
                                      Axis Bank customer support has been notified about the posted complaint.
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