Axis Bank Complaints & Reviews

We recently opened an account with Axis Bank and applied for a normal debit card.Account number:653310, Old washermenpet branch.Till now we haven't received anything (welcome letter, cheque book/ debit card, pin number) from the bank.We received only two messages from Axis, first one for account activation and next one is Rs.1770 debit message.When we enquired in the branch, (Mr. Dhanasekar) was not responding properly. They never care about our money. no value for customer service. Simply saying we are activated demat account, Rs.1770 debited for dp charges and need check with customer care.We explained that the savings account opened not dp. Later they said it was deducted for an international debit card.We never applied for such a card, and received nothing from the bank.
Kindly escalate to the necessary team to take action regarding this matter and requesting to help me to get my money back.The Bad thing is there is no mail for indian customer support.

I am allredy paid my credit card bill but also deducted in my sb account kindly retrun this amount
My mobile number is [protected]

Dear sir
I would like to inform you that I have a S/B account in Axis bank. Tolichowki branch.
The bank has deducted the consolidation charges Rs. Rs.5282.10 on 11/7/20, where as I have not taken any other services like New Cheque book, New debit card or even replaced with new card nor any other valued added services except sms alerts since I opened my account,
I not even received a single call from Axis bank relationship manger or staff for the services they used to provide since i opened a account in tolichowki.
In Fact I recommended my friends to open the account in the bank because of good relation with Akbar, Srikanth but I never expected this will happen to me.
Every month the bank has levied the charges.
In this Covid conditions every single rupee is so much valuable.
The bank knows that I have only Rs.5800+ in my account. How come they will deduct total amount and show my account in negative balance.
By knowing that I have the balance in my acc. I swiped at stores and petrol bunks. it was an embarrassing situation I faced at stores and petrol bunks because of axis bank.
Before I take further action in this regard
I request axis bank to refund my charges and credit my account with Rs.5282/-
Thanks and Regards
Amar Singh

Hi my name is Perendra Sushmitha sai I applied for the axisbank vistara credit card and my application was approved in March, till now I not received vistara credit card, my registered number is [protected] and customer id is[protected], please can you dispatch the credit card ASAP.

Dear sir/madam,
Till yesterday i'm a loyal axis bank customer. My name is ribu moni bora, my place is guwahati, assam and my bank branch is in maligaon guwahati. Yesterday approx 6 pm i got a notification that a consolidated charge is deduct from my axis bank account of rupees 1015 and gst % xtra. I tried to call and know what the charges about with your online customer executive but they are not able to give me the ans about is. Moreover today morning i got a ring from [protected]. He asked my account details and ensure me that he will refund my 1015 rs which debited due to some other application starts thats why. I already recorded all the things he said to me. I surprised that without any details i gave to him how do he know all of my details.
If it is from your side than its ok and refund my money back. Or if it is from any third party and i won't get my money back than it will take me to take my own decision.

Kindly look after it as soon as possible.

I am shocked to see so many charges levied by bank such as cash deposit sms charges and some other transaction charges which constituted more than rupees 300 where as i hardly e use the bank for or 10000 rupees a month please rivers the above mentioned charges

I have salary account with axis bank where they have deduxted 2000rs consolidation charges and gst 360. There is no intimation as well before deducting amount from people.

Kindly confirm and pls help me to get refund

Hi. I have salary account with axis bank and they have deducted gst 360rs and consolidation charges of 2000rs without proper information taking money from people.

Please confirm on why the amount has been deducted.

Hi i have salary account in axis bank & when i checked my balance they have deducted 2000 rs from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

If i ask them they said cheque bounce. How can they try to deduct money when morotorium applied? Attaching moratorium details

Hi, i'm a axis bank customer, in june 2020, axis bank charged me consolidated charges of rs 428.86/- and gst 77.19/- and

This month ie july again i got charged amount of rs 1639.64/- and gst rs 295.14/-.
Seriously this is not fair and when i opening asap account they didn't mentioned any charges related to asap account, what are consolidated charges and why these axis bank rubbing on our heads, i want my money back, this is not a joke right, please take serious action, thank you

I received a message from axis today about the consolidated charges which are for auto debit failure and cheque return. I have availed moratorium already on all loan account. I don't know anything about cheque. I just don't understand why you people keep charging me on my account. I am using this account since more than 2 years you guys have charged a lot. I need complete details about the all the consolidated charges and refund too. And one more thing this is a salary account which means zero balance account so i don't want any explanation saying that it's for account maintenance charges
A/c no [protected]

I have been charged in excess of 5500 in consolidated charges for a/c on[protected] for rs 577.97 and on[protected] for rs 4749.99. Other than that there are multiple entries for deduction that don't ad up on my sheet.

I also had my account in negative balance when i checked on[protected]

My contact number in [protected] feel free to contact me and refund me my deducted money. I also had my account in

Hi, i have saving account in axis bank & 2 times of last 1 year consolidated charges deducted. First transaction 13 july 2019 465 rs and gst of rs 83.70 rs and second transaction of 215 rs as on 11 july 2020. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.

Regards
Mayur choudhary
Last 4 digit account no 3049
Mob no [protected]

I have a salary account with zero balance opening. Every mnths my salary comes in axis account but now its showing negative balance of rs 3000. Even i check the mini statement but its not showing i tried to call customer care there are really very harsh speaking on phone.. How do i waived the negative balance could anybody can suggest me.
How to resolved

Syn - inr 10, 000.00 dr to a/c xx2056 on[protected]:45:32 for atm txn at aphao002 - ybl navel park avl bal: inr 7, 72, 411.81. If you find the txn suspicious, sms block to [protected] to block your card temporarily or call our tollfree no.[protected]/[protected]

Used syndicate bank debit card. Cash not delivered

Axis bank - please have some decency and stop cheating trusted customers by using cheap tactics.

In june 2019 i decide to open axis asap account due to the ease of operation and a list of features which was portrayed to me the bank including the account being a zero balance account as i am a senior citizen. I immediately submit all required identification documents.

Now starts the nightmare.
1. The whole premise of being a zero balance amount goes out of the window and i have been asked to transfer rs. 1000 to operate the account.

2. I transfer the money showing trust in a reputed bank and my account is finally open. Or it seems that way.

3. Immediately i am charged with debit card fees when i have not even asked for a physical debit card since i had already been give a virtual debit card.

4. Now when i start to think things are getting better the bank sends me a message to get my account verified by submitting kyc docs or else it will be deactivated.

5. Me being a senior citizen am housebound so i send my son with all my kyc docs however the bank does not accept and demands my presence.

6. Few months pass by and we enter into a pandemic.

7. June 2020 i receive an abrupt text message saying my entire balance has been debited and account balance is zero.

8. After dauntlessly trying to contact the customer care and wasting my money in that i get to know my account has been close due to kyc and i will receive a dd within 10-12 days.

9. Its been almost 20 days and i have received absolutely no update whatsoever. I am in need of money and this thief of a bank is sitting on it for no good reason.

10. Above is how a well reputed bank takes advantage of its reputation, misguides people into trusting them with their savings and then robs them in bright daylight.

Dear team,
There are fraudulent transactions happened from my axis bank account / axis debit card without my concern. I have never shared any otp on the below transaction

Please find the detail of the fraudulent transaction below :-

[protected], ecom pur/google *tempo/g.co/helppay#/280520/19:56, amount:-inr 1.00
[protected], pur-rev//280520/19:56,
Amount:-inr 1.00

[protected], ecom pur/google *garen/g.co/helppay#/040620/07:57, amount:-inr 160.00
[protected], ecom pur/google* garen/mountain view/050620/08:23, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/050620/08:29, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/050620/08:43, amount:-inr 80.00
[protected], ecom pur/google* garen/mountain view/060620/07:48, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/070620/07:31, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/070620/10:37, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/070620/10:40, amount:-inr 80.00
[protected], ecom pur/google* garen/mountain view/080620/07:32, amount:-inr 29.00
[protected], ecom pur/google* garen/mountain view/090620/07:16, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/190620/07:27, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/200620/21:23, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/200620/21:40, amount:-inr 80.00
[protected], ecom pur/google* garen/mountain view/220620/07:42, amount:-inr 80.00
[protected], ecom pur/google* garen/mountain view/220620/22:16, amount:-inr 80.00

Total amount loss: - inr 1229/-

I lost total inr 1229 /- with out my involvement, i never deal with this site for any transaction in the past.

Request you to please help me so that the amount is refunded back in my account.

Also, please ensure that, this fraud does not happen again in future.
Please let me know if you need any other information.

Regards,
Prem kumar pathak
[protected]
[protected]@gmail.com

I have opened an account with axis bank bolpur branch (West bengal) on 10th june with 9000 rupees ac no[protected] but did not received the welcome kit till date. The staff at bank tells that they have no information on their system..

Hi,
My name is Atul Abhishek. During this lockdown, my salary was not credited as expected and the due date of the loan amount was passed. Because of this, my saving account was marked as negative after deducting the loan amount and very next day, I added sufficient funds to my account as well to make it positive. Now, I am being asked to make the same payment again which was already deducted from my saving account towards loan installment....

The amount was deducted from my savings account without prior information even though i made a payment of credit card bill prior to the deadline.