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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
Complaints 12994
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Axis Bank reviews & complaints page 157

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R
rekha991989
Jul 5, 2020
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I was trying to renew my website domain and there has been a lot of delay in otp generation by axis bank. When i submit for resend otp, then they release the first requested otp & the transaction fails. Further, to raise any complaint, their toll-free number says you don't have sufficient balance to make this call. And now the otp's and vbv requested today came & disappeared from my mobile. Didn't understand how could that happen?
Aug 13, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2020
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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    Yadav Krishan
    Jul 4, 2020
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    Dear sir/ma'am,
    Axis bank executives open my demat account without taking my consent. So, i sandeep s/o sh. Dharmpal want to close my demat account. Details are as follows
    1. Name - sandeep
    2. Demat account number -
    Nsdl dp - in304295
    Client id[protected]
    3. Registered mobile number - [protected]

    I request you please close my demat account as soon as possible.
    Aug 6, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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      H
      hari884u
      Jul 3, 2020
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      Address: AXIS BANK BEGUMPET BRANCH

      I tried to transfer 26000 to pay my loan through upi transaction failed and money also deducted for three im trying to contact customer care they are transferring call but not responding. This kind of banks should ban by RBI.
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
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        S
        Santosh Shakar pawar
        Jul 3, 2020
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        Address: Hyderabad

        This is Santosh pawar I have transferred fund though Axis Phone banking UPI(To Kotak bank) 24, 000Rs on[protected] The transaction got failed And amount got debited, It is not got credited to beneficiary account also
        Axis Customer ID:[protected]
        Reg Mobile: [protected]

        Regards
        Santosh pawar
        Email: santosh.[protected]@outlook.com
        Jan 24, 2021
        Complaint marked as Resolved 
        Thank you
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 04, 2020
        Axis Bank Customer Care's response
        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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          D
          Devidass Singh
          Jul 3, 2020
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          Address: Axis bank ATM Vijay Nagar Ghaziabad 201009

          I went to the axis bank atm card.
          I was having axis bank atm card and i put the atm card in the money and it didn't comes out from the atm. On screen it comes collect your card but card did not comes out from machine.
          And amount 40000 debited from the account 4 times ten thousand (10000). I complain to the customer care of axis bank till now no action is taken please help me
          Aug 6, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 03, 2020
          Axis Bank Customer Care's response
          Hi, we regret the inconvenience caused and request you to visit the following link to raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx Regards, Team Axis Bank
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            D
            dsd4u
            Jul 3, 2020
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            Address: AXIS Bank, Baghajatin Branch, Branch Code:4161, RENU VILLA (1ST FLOOR) 17 S.C.MALLIK ROAD, KOLKATA-700086

            Myself (Durga shankar das) have deposited rs:75000 to open a new accont on 16th june 2020 as advised by axis banker "mr srikanta mandal" (Baghajatin branch) to open a prestige account minimum balance is required more than 50000 and account will be opened within 4-48 hrs, where as after several physical follow ups (5 times) and interference by bank manager mr. "pinaki sen" anyhow my account opened on 26th june 2020 till the time the money is deducted from my other bank account and no trace abut the same. Since then till now i have not received any passbook, welcome kit even after several request also not received instant check book. This bank has no facility to withdraw money through withdrawal slip. When in urgent requirement i asked the bank i got reply from bank manager he can transfer fund from my own accent to another account but for these also i have to go physically and do some paper work. Is it the way of service provide by a bank? I am suffering from chest pain and physically not well and in these situation i am also not able to withdraw my own money. So i request the forum and owner of these forum to take some necessary steps the mental and physical trouble i am facing and to close the account after transferring all my fund to my old accont in another branch with out any deduction.
            Axis Bank customer support has been notified about the posted complaint.
            Jul 03, 2020
            Updated by dsd4u
            Please let me know the complaint no and status
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              T
              Thamale Mamatha Mudhiraj
              Jul 2, 2020
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              Resolved

              Hi Team,

              This is Thamale Mamatha
              On 29th Feb, 2020. there is a deduction @1799 due to One assist services.
              I haven't used any services and also not will to receive services from your team. So please deactivate my one assist service account and refund the same amount as soon as possible.
              Aug 8, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Jul 02, 2020
              Updated by Thamale Mamatha Mudhiraj
              Hi there is deduction on 27th Feb, 2020 @1899 please check it once
              Dear Thamale,
              We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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                D
                deeshugupta
                Jul 2, 2020
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                I did a transaction on Easypay payment gateway on SDMC website on June 28th 2020 using Phonepe. Transaction ID from Phonepe is P2006282038091697622128.

                The payment succeeded on phonepe but failed at easypay end. I got the following message.

                This page can't be displayed. Contact support for additional information.
                The incident ID is:[protected]
                The Event ID is:[protected].

                The amount was debited from my account and still hasn't been reverted. What needs to be done in this case?
                Axis Bank customer support has been notified about the posted complaint.
                What happened next?
                Did you money get returned to your account or credited to the merchant account??
                I'm facing the same issue right now
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                  H
                  Himanshu_G
                  Jul 2, 2020
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                  Resolved

                  Hi team,

                  Daily i am getting 6-7 times calls from axis bank. I have priority customer account of axis bank.
                  But due to these calls i am getting harassed mentally. They called me bad timings like when i am sleeping, so its disturbing also.

                  Can you please register complain against spam calls, so i would live happy.

                  Giving you some numbers of those calls, might be helpful for tracking such calls -

                  +[protected]
                  +[protected]
                  +[protected]
                  +[protected]
                  +[protected]
                  +[protected]
                  +[protected]
                  +[protected]
                  +[protected]
                  +[protected]
                  ... Its kind of series of these number.. I have blocked each time so get call new number.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 03, 2020
                  Axis Bank Customer Care's response
                  Hi, we request you to share the registered contact number for further assistance. Regards, Team Axis Bank.
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                    J
                    Jankrajgarg
                    Jul 1, 2020
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                    My money is debited some one do fraud with me as a company supportive and do a fraud of 4999. He call me with mobile no [protected]
                    +1 photos
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                      N
                      nitisingh78
                      Jun 30, 2020
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                      Resolved

                      I purchased a tv from flipkart using axis bank debit card on 6 installment.
                      My last installment should be deducted in april 2020. April, may gone but bank did not deducted the installment amount. I did not requested for moratorium, why bank is not deducting the last installment amount. Without intimation o[censored]ser can a bank set a moratorium period and charge interest for those period.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi, we request you to share the registered mobile number for further assistance. Regards, Team Axis Bank.
                      Hi, we request you to liaise up with the merchant, for further assistance. Regards, Team Axis Bank.
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                        LakshmiPrasanna Villa
                        Jun 30, 2020
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                        My a/c is debited rs 4200.00 on[protected]:37:16 info: pur/google *kay richey/[protected]/google *kay richey
                        Without my involvement.
                        I think it is fraudulent issue.
                        Please kindly solve my issue and bring my money back.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          suraiya fathima
                          Jun 30, 2020
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                          Delete the axis bank account details from bank bazaar
                          Axis Bank customer support has been notified about the posted complaint.
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                            Nirva
                            Jun 30, 2020
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                            The refund amount from Amazon is not reflected in my account. Kindly note this issue and solve it as soon as possible.. It almost goin to be a month.. Still not reflected iny acct. I am sending u the reference no. Which Amazon has send me.
                            +2 photos
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                              Nirva
                              Jun 30, 2020
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                              The refund amount from Amazon is not credited in my acct. Kindly please assist me with this problem.
                              +2 photos
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                                Bilquis Draboo
                                Jun 30, 2020
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                                Resolved

                                I recently went through my bank statement to find out that my account has been debited by rs 1599 for "one assist services," on 18/02/2020. This was achieved by means of a manipulative call. I need the bank to cancel this service and refund my money at the earliest instance.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
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                                  Anshul00
                                  from Patna, Bihar
                                  Jun 30, 2020
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                                  I applied for my design debit card on 9th June 2020. The bank deducted 295 for it but till now I haven't received it. On asking the customer care they say there is no card applied
                                  +2 photos
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                                    KISHAN RAJ 92
                                    Jun 30, 2020
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                                    1699 was spent on my credit card which has expired on april 2020 for some eccp assistance. Kindly rectify the issue.
                                    +1 photos
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                                      Thakur Anand
                                      Jun 29, 2020
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                                      Address: Bharat Tours, Fatehpura

                                      I have received following message today, which says... Your a/c 231799 is debited by rs. 118 on 29jun20. Avbl bal: rs.... Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Ankita_173
                                        Jun 29, 2020
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                                        Address: Bangalore

                                        I have a salary a/c in axis bank bangalore branch, as informed by the bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. On 4th april 2020, i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I want refund of this and make sure its not deducted in future.
                                        Axis Bank customer support has been notified about the posted complaint.
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