Axis Bank Complaints & Reviews

Hi Axis Bank,

I have transferred 800rs money on 22nd May 2020 through Phonepe UPI. Money got deducted from my account but recipient didn't receive it yet. I also raised a complaint but didn't get any response from that as well they said money deducted and it's transferred to SBI bank. But the recipient doesn't have an account in SBI. Please look into this matter and resolve this ASAP.

My Name:- Himanshu
Account No:- [protected]
Branch:- G.T Road Panipat
Phone:- [protected]

Previous Complaint Number:- [protected]

I cancelled a product and refund was initated from amazon.

The refund procedure started on 18th may 2020.. But till today i. E 17th jun 2020 the refund amount has not been transfered yet.

The refund is processed by amazon with reference
#74332740140013958859018

I called amazon they confirmed the refund is processed to bank so contact your bank.

Kindly process the refund amount on prior basis.

Respected sir,

My name is s s v s n k pallam raju. My qualification is m. A., m. L., and i am a practicing advocate. I have a sb account at axis bank ltd, edarapalli branch bearing account no: [protected].
Your bank illegally debted the amounts on my account as follows:
1. On 11.4.2020 debted rs215/-
2. On 17.5.2020 debted rs.150/- plus gst rs.27/-
3. On 13.6.2020 debted rs.100/- plus gst rs 18/-
So, please credited the said amounts to my account, as the bank un-necessarily debted the amounts.

Yours faithfully
S s v s n k pallam raju, mobile: [protected]

I want to cancel the credit cards that i have received and not used. Now, there is no need of the credit cards as i have no interest in that. Please cancel the credit cards provided for me.

Hi sir/maam

This is to inform you that i have not received my credit card for the application which approved on 10 march. I am writing this letter to request you to please close my account or dispatch my credit card else no one should be given any kind of authorization to use my card in any case.

I dont any customer id / card pin to access my statements i am not block card as i don't have full card details i can not access axis mobile app without generating card pin.

Its been almost 3 month 15 days i am following up axis customer care/emails/ raising complaints / complaining on consumer forum
No action taken.

I request you to kindly close my account with your bank. Your immediate action against this letter will be highly appreciated. If you have any questions related to this problem, feel free to contact me.
Regards

Note: this my second complaint for the same issue on this forum

Hi Axis,

You people blocked my 70k from my account. I asked support team they said lien marked on my account for credit card due so amount is freezed.
Freezed means what if you deducted amount you have to credit that amount to particular account simply blocking is like cheating people.
I want to release that amount to particular account

Am chaitanya, my edc machine is not working and i had complint many times, no one came to take back the machine and edc usage charges are debiting continuously, tid 98318974. Please resolve as soon as possible. My mail i'd [protected]@gmail.com

I opened account on 2015,
Now[protected], my negative balance amount is 10, 000-/- for non-maintenance.. this is open scam / HIGHEST SCAM BY AXIS BANK.

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks

Axis bank's aadhar enrollment and update service webpage is down since long time so i asked the customer care office whether i can visit my nearest enrollment branch which is "axis bank, s no 118a, senate sinhagad road, parvati, jaidev nagar, maharashtra 411030" ifsc code: utib0000828 to update my aadhaar details, she said i need to contact this branch. So i called the branch after many attempts and finally got connected to them. The phone desk person told me that they have no idea when the aadhaar service will start. I mean this is the enlisted branch on axis bank website for aadhar card update and they don't know when it will start, this was such an irresponsible answer and no care for customer behaviour from axis bank. If they don't have means to update the aadhar card details why they even have this advertisement on their website.

Hi sir.. This waste axis bank deducted rs 600 approximate as consolated charges every month.
What the hell they doing not getting pls reverse my amount in this lockdown time still if they doing like this how a common people will survive sir pls help me and do the needful as soon as possible.

कन्सोडिलेटेड चार्ज के नाम पर इस आपदा काल में संवेदनहीनता का परिचय दिया जा रहा है ।जो किसी भी तरह से उचित नहीं है

बार बार कन्सोडिलेटेड चार्ज के नाम पैसा काटा जा रहा है, जो उचित नहीं है ।मजबूरन मुझे लीगल फोरम में शिकायत दर्ज कराना पड़ेगा।इस आपदा के समय में इस तरह की संवेदनहीनता मानवता के नजरिए से उचित नहीं है।

What an absolute let down this bank is. I opened account hoping i will get good service but now the amount they are charging every month as consolidated charges is mind boggling last 2 months 4000+ rupees and the trend continues this month my balance is -7400 which are just charges. Wow i have no credit card or any credit connection with this looting bank. I called banker he says this are charges like seriously? 4000, 7000 charges every month? I asked break down he says deposit charges hai like seriously 7k deposit charges for deposits not more than 2lc.. What a let down i would clearly say this bank is absolute let down and charges are just beyond pathetic. They charge you money like no other bank

Did you all know that axis bank is the most unsafe bank? Let's consider a situation where a customer pays you to your bank account in exchange for a service and then after having the received the service, the customer felt like he wants his money back to cheat you. All the customer has to do is contact axis bank and a lien would be put on that money basically meaning that the money is accessible to you and axis bank does not even bother to notify you about it. They can simple put lien without notifying you. And therefore, your money that you thought belongs to you is at the mercy of axis bank

Hi team,

My train tickets got cancelled due to covid 19 and from irctc they refunded the money to my axis bank account but it's not yet credited. And the transaction i'd is [protected] / [protected] so take necessary action and give me the refund credited on my account.

Regards,
Suresh
+91 [protected]...

I was having axis bank edc machine n hold current a/c in same bank, we we're not using edc machine past 2 yrs.. Now thy deducted 8850rs as annual fee.. I went directly to bank n complaint given but thy said there will contact number behind edc machine u cal tat number n giv complain.. But now i lost my edc machine how to complain i don't no.. Thy have deducted 8850 rs not kept in reserve.. How do i get my amount back, can anyone pls help me in this pandemic situation

Sir
I am trying to login to my mobile app but when i do so it says generic failure... Unable to send sms. At present i am in uae and am in great problem. Though i can receive sms on my registered mobile number here too.
Please resolve my problem.

All balance was debited from my axis account without any prior notice last month. After lots of mail and calls they told me that we will send you the dd for the amount to you home address however its been a month i haven't received any dd and when i ask them they told me that in this covid situation we are not able to delivered it. I sent them 15 20 mails for follow up as all the services are open now they send me the same copy paste mail every. They are not even ready to listen to me.

In this covid situation i'm also facing many issue and they taken all my money without any notice. I ask them to provide some other solution like transfer the amount to a different amount or adjust the amount with the credit card which was link to the account but they never replied.

They send notice for cc payment and to buy loan why can't they send us the prior notice before debiting any amount from our account.

Given this carona situation i am stuck in different country, since axis bank compounded my interest drastically, i tried to deposit my savings account with required amount to pay my credit card, they now say my savings account is marked lean and i cannot use funds i deposited to pay my credit card, and being stuck in other country and given the situation axis bank is telling if you want this resolved go to a physical bank and fill some form and follow. All i want is take the money i deposited in my savings account and clear off my credit card payment due

Dear sir

I am applied for covid -9 montarium inspite of my june'20 home loan emi deduction with any prior message on my register mobile for deduction the same.

On last day of emi 10th june'20 i have received message that your emi is initiated, before that i am not received any message from bank.

So you are requested to please refund my june emi & revert back to us urgently.

Regards

Ashish shah