Axis Bank Complaints & Reviews

My saving account has been over drafted with negative balance and al this happened when I was in hospital where I had no idea what needs to be done . It was playing with emotions of customers. I was customer for axis bank from 11 years and this is what I get. When I called to customer care they transferred my call to credit card customer which is of no link. It is like cheating customer and playing with there emotions if someone with weak heart would have committed suicide this made me go in depression and had no clue what i should doing in this current covid 19 situation. Kindly take necessary action

I have used axis bank debit card at petrol pump and when i am looking at the statement after two - three days later, i am seeing additional transaction of rs 32.50 as mentioned below.

Ptlscg/13.09.20/essar maa dadee fill

I am getting email notification for every transaction done using axis bank debit card but they are not sending email notification for this transaction.

I am using salary account and what if the use of this debit card if you are going to charge 2.5% extra every time i use this debit card for petrol. I get cash back for using other banks debit card at petrol pumps. Highly disappointed in axis bank.

I am going to change my salary account from axis bank to some other bank and move all my fds and assets from axis bank to other banks.

You can reach me on +[protected]

It's been 2 weeks since i had applied for an credit card and got the message from the bank telling that the credit card is dispatched. I haven't received the credit card yet.

Hi Team,

Myself Tharani Chandrasekar. I was using your credit card moren than 5 years as a genuine customer. But during the covid pandemic am unable to pay my bills. I was swiped only 38000 but now I got 55000 in my bill. Actually I thought bankers are servicing to the customers but the reality not like that. As per RBI stated that the bankers should not ask for any additional charges like interest amount during the covid pandemic but here...?

I have tried to contact you throughout the call but no response from your side so am writing here. Also am telling that I can't pay this much of amount because my manager will not give 6 months salary to me, only I can get this month salary only. So bankers should think and understand the customers situation. Again am telling I can't pay this much amount.

Kindly respond throughout the call with tamil language then it will be easy to understand.

Thanks.

Mr Akhilesh He is employee of axis bank ayodhya
He debited 8300 inr from my account
I want to know that how he can debit any ammount of any customers account without any information

I have been a axis credit card holder from the last three years.
I have been paying my bills and my dues on time and had a good cibil record with them.
I could not pay my credit card due this feb as I didn't receive my payments and got followed by lockdown.
I informed the bank that as soon as I start receiving my payments, I will clear off my dues with the interest.
But during the lockdown when the government had already annouced the monatarium services, axis bank put a lein on my savings accounts and I am not able to use my account since then.
I arranged 70 % of my total dues and put it in my savings account and I asked them to resume my services and my account.
They denied to do that during the lockdown, seized whatever money I had then. I was stuck at Rajasthan without any money to go back to my home.
Requested them to close my Credit card and resume my savings account atleast but received no help. Now, axis bank is charging me interest over the credit card and my savings account.

Good evening sir / madam

I blocked old card credit card ending with 5704 to 4103 last year
Credit card no. Xxxx xxxx xxxx 4103
I am getting calls from axis bank collections to clear the outstanding of rs. 26000 for the credit card which i have not used or purchased, where the blunder was done by axis bank employee and blame is done on me to clear the amount, few days ago i had spoken with mr. Shivamadaiah deputy manager axis manager credit cards collections +[protected] and written 2 mails. I haven't received any mail from the person, please find the screenshot where i have written mails. I have asked axis bank to investigate whether the product bought online or directly. I extend your support to solve the issue. I request you to kindly email only.

I have cleared all the outstanding amount that was reflecting on my cibil. Axis bank told me that the payment status will be updated in 3 months and will reflect on my cibil. Now it shows that amount is written off though i made a payment. Axis bank refuse to provide an noc.

Today on 14.09.2020 i made a transaction of amount rs 84949 against my gold loan of muthut finance. Although the transaction was failed the amount was debited and which has also not refunded to my bank account. Please resolve the problem at the earliest. Transaction i'd is 20200914t[protected].
Anowarul.

Dear sir
I would like to inform you that from march 29 to june 4 2020. I was payment rs. (500+810+860+1410) for cesc elecric bill through google pay. Every time balance was deducted from my account but it not reached not a single time to cesc account. More over there is no balance return on my account yet.
Please look into the matter.

I have never approved any credit card for my account with axis bank, but without my permission they have activated one credit card about which i did not get information, the first time i came to know about credit card is when minimum due amount is debited from my account to credit card payment.

It is illegal to activate any credit card on my account without my permission.

Additionally, their customer care support is actually non existent. None of their customer care executive were able to help me on the online chat. Once i ask my question, my chat will be blocked and another chat will not be allowed. Their customer care phone numbers were not reachable all of the time and even when i got connected once, the executive was not able to help me with the credit card issue.

Worst experience with their customer support till now!

Hi team,

I have been using axis credit card from 2010 (Last 10 years).

Hence i want to report this matter to you. Please look into this issue asap and provide me a resolution of this matter.

Details of this issue -

I purchased an amazon product on 20th feb 2020 with the amount rs. 2745 now, due to covid 19 and personal reasons, i requested for product return as it was damaged and amazon has successfully picked up the same product from home. The return has been initiated from amazon on 24th august 2020 05.02 pm with return reference number 080029. I have not received my amount back to the credit card ending 5295 yet.

Hope to get a positive reply from you. Many thanks!

Dear sir i have paytm fastag in my vehicle and no. Mp21 g 1721 and still not working due to nhai told me your axis bank tag activated and axis bank already emailed me your axis bank tag deactivated. And i m suffer at every toll plaza with my new paytm fastag. Kindly do needful and resolve my issue as soon as possible

Dear sir/madam

I had a axis bank credit card

[protected]

In august/september 2019 i lost that card.
Then i block and replaced that credit card with new one

[protected]

One active account is standing in credit report against that credit card
[protected]

Plz look in matter and help me.

Dear sir
i am not a customer of your bank but the telemarketing branch of jind haryana frequently calls me regarding new plans and offers.I am not interested in such plans and feel very disturbed.Please ask them not not to call my numbers [protected].[protected] and [protected].I have dnd also still they are calling me. If this does not work then i will have to approach the ombudsman or rbi.
Thanks.

My debit account it debited with inr 2, 18, 298/- by a fraudulent and i never got an otp or sms notification from the back. The account was debited on 7th sep 2020 at 5:33am, it was debited by ecom pur/amazon seller services/560005 please have my hard earned money back as this was not initiated by me. I reported this back within 0-3 working days, and filled police fir too. I am so much worried as all my hard earned money is now gone. Attaching fir and bank statement. Please resolve asap, i feel no trust in axis bank now and it will definitely affect banks relationship with my employer.

Your nabagran br (2920) debited my sb a/c. No.[protected] for rs.354/- on 13.4.2020 and again rs.354/-on 27.4.2020 towards annual debit card chages. I visited the branch twice but they failed to give me a satisfactory reply. Please explain why you have debited the amount twice. If you have wrongly debited the amount, please refund the same to my account.

Hello,

My salary din't got credited in axis bank and i have requested my employer to reinitiate the transaction and they did it and said bank has rejected it twice. I have contacted bank nearly 20 times and no proper response is provided. admist covid they asked me to complete kyc going to nearest branch and i did that too but still i dint get salary. when calling their agents they are intentionally cutting the call after explaining the concern. and they charged me for the debit card and kept my account inactive and turned it into savings account and asking me to pay now for not maintaining min balance of 10k.
please take action

Last time, forty thousand rupees was deducted from the savings account, but twenty seven thousand rupees have been transferred to the loan account, it has not yet come into the account and the same problem is always to solve this problem, for which Mr. Mann will always be grateful to you. Vishwas Murari Kamar Singh Mobile Number [protected]

I visited to axis bank branch alwar by pas road to deposit the cash amount of rs 2.5 lakhs at the time of deposit the cashier acknowledge me that there will be charges is applicable on the deposit of above amount because my account is of axis bank phool bagh branch after that i left the counter because of deposit charges. After wards cashier cashier come out and asked me to deposit of rs 2 lakh in by paas branch without any charges and i do the same on his insists. But rs 875 plus gst is debited from my account on deposit of rs 2 lakh dated 9.08.20 and i logged the complaint for the same on 09.08.20 on branch in written and at customer care also and the call log no is 62017972. My acc number is...8758. Please resolve my concern as soon as possible because one month is already passed and my concern is not resolved till yet. I shall be very thankful to you...

Vipin
[protected]