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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
Complaints 13002
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6561
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Axis Bank reviews & complaints page 159

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M
Mahesh lowanshi
Jun 19, 2020
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Address: Karjat raigad Maharashtra

Karjat raigad maharashtra
Machine id-dprh352501
Br. Code-3525
Amount-43500
Date-19/06/20
Time-8:15 pm
Axis Bank customer support has been notified about the posted complaint.
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    leelacs19
    from Coimbatore, Tamil Nadu
    Jun 19, 2020
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    Address: Axis Bank, Avinashi Road Branch

    We have been charged Rs.7080 as processing fee for renewal of loan where we have informed that we would be closing the account on time and have closed the same.

    Loan Opening date - 30 June 2015
    Submitted for closure - 25 May 2020
    Processing fee Charged for renewal - 26 May 2020

    We have informed the same to the manager on time but now they have informed that, since loan account is closed the fee cant be returned. This is a fraud and we have clearly informed the manager and the rep who called not to renew.

    How can bank charge without out customer approval ? This needed to be escalated!!

    I NEED MY MONEY BACK.

    Axis Bank - Coimbatore Branch (Avinashi Road)
    Rajesh[protected]
    Mithun[protected]
    MurugaRaja[protected]
    Axis Bank customer support has been notified about the posted complaint.
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      Gaurav Maggoo
      Jun 19, 2020
      Resolved
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      Resolved

      Hi sir/maam

      This is to inform you that i have not received my credit card for the application which approved on 10 march. I am writing this letter to request you to please close my account or dispatch my credit card else no one should be given any kind of authorization to use my card in any case.

      I dont any customer id / card pin to access my statements i am not block card as i don't have full card details i can not access axis mobile app without generating card pin.

      Its been almost 3 month 15 days i am following up axis customer care/emails/ raising complaints / complaining on consumer forum
      No action taken.

      I request you to kindly close my account with your bank. Your immediate action against this letter will be highly appreciated. If you have any questions related to this problem, feel free to contact me.
      Regards
      Contact [protected]
      [protected]

      Note: this my fifth complaint for the same issue on this forum
      Aug 6, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 20, 2020
      Axis Bank Customer Care's response
      Hi, we request you to share the application id, for further assistance. Regards, Team Axis Bank
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        C
        cborad
        Jun 19, 2020
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        I have applied for open an nro account in early march. I have submitted appication along all required documents. Thereis no any requirement pending, however my account is not being oppened. I called several times and sent many emails but invain. Why this much delay?? Can you resolve this?
        My name is chandresh from usa, customer id #[protected]
        Axis Bank customer support has been notified about the posted complaint.
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          P
          Parthiban Ramalingam
          Jun 18, 2020
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          Address: bangalore

          Sir 6099 rs deration my account not mention our bank statement than again massage sent the credit card bill 7000 rs bending
          Axis Bank customer support has been notified about the posted complaint.
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            P
            Parthiban Ramalingam
            Jun 18, 2020
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            Address: bommasandar 195 b ,bangalore -560099

            Sir respected bank officer my credit card due 6099 rs automatically deduction my account our bank statement not mentioned that amount then yesterday one masge as received your credit card due pending july -2020 on 7052 rs..
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Sunayana Vaishnav
              Jun 18, 2020
              Resolved
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              Resolved

              Today i have received msg from axis bank mandate reference no. Is issued to bse limited with value of 50000 and frequency adhoc is received today for processing my account no. I have call customer care axis bank and customer care axis direct but no one knows what is this. Can you please help me with this issue screen shot attached.
              +1 photos
              Aug 8, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                S
                Swapnali Desai
                Jun 17, 2020
                Resolved
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                Resolved

                I have not applied for ecpp assistance plan for my axis bank credit card and now i got message stating that they have charged around 2199 for services.
                Without my concern they have charged me 2199/-
                I want that services to be deactivated asap and reserve my amount back
                Aug 8, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Here is my contact num :[protected]
                Dear Customer,

                We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                Regards
                CPP Team
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                  H
                  Himanshu1992
                  from Delhi, Delhi
                  Jun 17, 2020
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                  Address: h no 184/2 kayasthan street near roshan mahal panipat

                  Hi Axis Bank,

                  I have transferred 800rs money on 22nd May 2020 through Phonepe UPI. Money got deducted from my account but recipient didn't receive it yet. I also raised a complaint but didn't get any response from that as well they said money deducted and it's transferred to SBI bank. But the recipient doesn't have an account in SBI. Please look into this matter and resolve this ASAP.

                  My Name:- Himanshu
                  Account No:- [protected]
                  Branch:- G.T Road Panipat
                  Phone:- [protected]

                  Previous Complaint Number:- [protected]
                  +1 photos
                  Axis Bank customer support has been notified about the posted complaint.
                  Jun 20, 2020
                  Updated by Himanshu1992
                  Didn't get any response yet...
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                    A
                    Aniket Tambe
                    from Mumbai, Maharashtra
                    Jun 17, 2020
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                    I cancelled a product and refund was initated from amazon.

                    The refund procedure started on 18th may 2020.. But till today i. E 17th jun 2020 the refund amount has not been transfered yet.

                    The refund is processed by amazon with reference
                    #74332740140013958859018

                    I called amazon they confirmed the refund is processed to bank so contact your bank.

                    Kindly process the refund amount on prior basis.
                    Axis Bank customer support has been notified about the posted complaint.
                    No Action Has been taken yet.
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                      S
                      ssvsnk pallamraju
                      Jun 16, 2020
                      Resolved
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                      Resolved

                      Respected sir,

                      My name is s s v s n k pallam raju. My qualification is m. A., m. L., and i am a practicing advocate. I have a sb account at axis bank ltd, edarapalli branch bearing account no: [protected].
                      Your bank illegally debted the amounts on my account as follows:
                      1. On 11.4.2020 debted rs215/-
                      2. On 17.5.2020 debted rs.150/- plus gst rs.27/-
                      3. On 13.6.2020 debted rs.100/- plus gst rs 18/-
                      So, please credited the said amounts to my account, as the bank un-necessarily debted the amounts.

                      Yours faithfully
                      S s v s n k pallam raju, mobile: [protected]
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi, please note that the charges are for duplicate Statement Fees and BNA Convenience Fee under consolidated charges. Regards, Team Axis Bank.
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                        P
                        Poppz bala
                        Jun 16, 2020
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                        I want to cancel the credit cards that i have received and not used. Now, there is no need of the credit cards as i have no interest in that. Please cancel the credit cards provided for me.
                        +2 photos
                        Axis Bank customer support has been notified about the posted complaint.
                        Jun 16, 2020
                        Updated by Poppz bala
                        Take necessary action fastly.

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                          G
                          gaurav1994
                          from Gurgaon, Haryana
                          Jun 16, 2020
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                          Address: Flat No 1203,, Tower A -01,, Apartement : Sandeep Vihar Awho, Seeghehalli, Whitefiel Hoskote Road, 560067

                          Hi sir/maam

                          This is to inform you that i have not received my credit card for the application which approved on 10 march. I am writing this letter to request you to please close my account or dispatch my credit card else no one should be given any kind of authorization to use my card in any case.

                          I dont any customer id / card pin to access my statements i am not block card as i don't have full card details i can not access axis mobile app without generating card pin.

                          Its been almost 3 month 15 days i am following up axis customer care/emails/ raising complaints / complaining on consumer forum
                          No action taken.

                          I request you to kindly close my account with your bank. Your immediate action against this letter will be highly appreciated. If you have any questions related to this problem, feel free to contact me.
                          Regards

                          Note: this my second complaint for the same issue on this forum
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 16, 2020
                          Axis Bank Customer Care's response
                          Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          Jun 22, 2020
                          Updated by gaurav1994
                          [protected]
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                            R
                            Ram49
                            Jun 16, 2020
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                            Hi Axis,

                            You people blocked my 70k from my account. I asked support team they said lien marked on my account for credit card due so amount is freezed.
                            Freezed means what if you deducted amount you have to credit that amount to particular account simply blocking is like cheating people.
                            I want to release that amount to particular account
                            Axis Bank customer support has been notified about the posted complaint.
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                              chaitanyak887
                              Jun 15, 2020
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                              Address: Dilsuknagar-500060

                              Am chaitanya, my edc machine is not working and i had complint many times, no one came to take back the machine and edc usage charges are debiting continuously, tid 98318974. Please resolve as soon as possible. My mail i'd [protected]@gmail.com
                              Axis Bank customer support has been notified about the posted complaint.
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                                N
                                nocorruptionindia
                                Jun 15, 2020
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                                Address: AXIS BANK RAMAPURAM CHENNAI

                                I opened account on 2015,
                                Now[protected], my negative balance amount is 10, 000-/- for non-maintenance.. this is open scam / HIGHEST SCAM BY AXIS BANK.

                                I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
                                This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks
                                +1 photos
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                                  gruntz007
                                  from Pune, Maharashtra
                                  Jun 15, 2020
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                                  Address: S No 118A, Senate Sinhagad Road, Parvati, Jaidev Nagar, Maharashtra 411030

                                  Axis bank's aadhar enrollment and update service webpage is down since long time so i asked the customer care office whether i can visit my nearest enrollment branch which is "axis bank, s no 118a, senate sinhagad road, parvati, jaidev nagar, maharashtra 411030" ifsc code: utib0000828 to update my aadhaar details, she said i need to contact this branch. So i called the branch after many attempts and finally got connected to them. The phone desk person told me that they have no idea when the aadhaar service will start. I mean this is the enlisted branch on axis bank website for aadhar card update and they don't know when it will start, this was such an irresponsible answer and no care for customer behaviour from axis bank. If they don't have means to update the aadhar card details why they even have this advertisement on their website.
                                  +1 photos
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 15, 2020
                                  Axis Bank Customer Care's response
                                  Hi, please share your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
                                  Jun 26, 2020
                                  Updated by gruntz007
                                  [protected]
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                                    Biswajitsai
                                    Jun 15, 2020
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                                    Address: Axis bank limited cuttack odisha

                                    Hi sir.. This waste axis bank deducted rs 600 approximate as consolated charges every month.
                                    What the hell they doing not getting pls reverse my amount in this lockdown time still if they doing like this how a common people will survive sir pls help me and do the needful as soon as possible.
                                    +1 photos
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                                      A
                                      Abhinesh kumar pandey Nishu
                                      Jun 14, 2020
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                                      Address: Gonda

                                      कन्सोडिलेटेड चार्ज के नाम पर इस आपदा काल में संवेदनहीनता का परिचय दिया जा रहा है ।जो किसी भी तरह से उचित नहीं है
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Abhinesh kumar pandey Nishu
                                        Jun 14, 2020
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                                        बार बार कन्सोडिलेटेड चार्ज के नाम पैसा काटा जा रहा है, जो उचित नहीं है ।मजबूरन मुझे लीगल फोरम में शिकायत दर्ज कराना पड़ेगा।इस आपदा के समय में इस तरह की संवेदनहीनता मानवता के नजरिए से उचित नहीं है।
                                        Axis Bank customer support has been notified about the posted complaint.
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