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Axis Bank Complaints & Reviews

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Last updated May 1, 2024
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Axis Bank
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Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 160

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M
muzammil.m1920
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Disconnect the call without inform

I had applied for personal loan so one of your executive call me 27/5/2020 at 11.27am he asked me about my salary i told him about my salary than suddenly he told me to hold on and disconnect the call and did not call me back, this is not a way to talk to the customer.
Please take some strict action on that executive person....
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D
dax1233
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card unauthorized transaction

Address:Gotri branch, Axis bank

Today on 26th May 2020, I got direct messages between 1:36 PM and 1:58 PM of debit on my account which was 8000, 100, 100 and 7999 without any OTP. I called the Axis bank customer service and got my card blocked. I went to my nearest Axis bank branch as well but didn't get a clear reply that how that thing happened as I know that I haven't been hacked. They gave me a dispute form and asked for information regarding it and said after submitting,...
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E
erakshaysonu
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Refund not credit in my account

Address:village rajaur
Website:irctc

Dear sir 16 may 2020 KO Mai ticket book kar raha hai ticket book nahi hua aur paisa debit ho gaya irctc ke site pe refund status show kar raha hai ki refund bank KO kar diya par mere account me credit nahi hua...
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Address:Simhapuri colony dno 29_16 plot no 208

Amount was deducted but recharge was not received...
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S
Surabhhi
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Brn pymtahew

Address:Salt lake, kolkata

Unnecessary deduction every month, without any any prior information or explanation, its happening since many months, cannot take it more, would be changing salary account soon. Not a good service at all....
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E
erjairai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary transaction

To whomsoever it may concern,
I am quite displeased with an unknown deduction of amount rs
885 from my axis bank saving account. Firstly i never opened a demat account, secondly without my information this transaction should not have happened. If i call axis bank they don't have any solution to this. It is a false transact and i won't let it happen. I never opened a demat account. Please revert back the deduction money. Axis...
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P
Prince Jeyam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocked internet banking and credit card

My registered phone number is [protected].
I applied for moratorium for credit card bill for april.
But after some warning from friends, i paid the full amount ie 13, 997

They have blocked internet banking and credit card.
I asked to unblock credit card as i rely on some payment in credit card.

They (Customer care executive) are saying, they have no authority to unblock credit card
Reason:...
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Address:Surya city phase 1 chandapura

Consolidated charges for axis bank salary account deducted for this quarter 1000/- with 18% tax. Regularly for every quarter only 15rs with tax deduction being done. This why suddenly 1000/- as been deducted.
Please answer for the deduction and refund the amount asap....
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K
kprajankumar
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for consolidated charges

Address:Raja park, Jaipur-302004

I have an salary account. Now it is 17may.2020 suddenly 500+90gst total 590 rupees deducted from my account as consolidated charges for a/c. So kindly return my deduction amount....
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B
Birender Gaur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discrepancies in my personal loan no. ppr012603019194.

Address:Police Station CR Park

It is stated that in 2018 i have taken personal loan amounting rs.3, 00, 000/- against loan term original 60 month and emi of rs.6979/- (Each) @ 14.50 % as interest. After that in 2019 the interest rate was decreased as 13.50 % for delhi police personnel, but neither the bank inform me nor my interest was decreases. I have paid 26 emi i. E. Rs.1, 81, 454/- till may, 2020 and balance is show rs. 1, 93, 275/-. Now 34 emi has been left. br...
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N
nikhilkhurana
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Credit Card Downgrade Request

As per my request raised on 07/05/2020 with reference number 60589825 to downgrade my card from axis bank select credit card to flipkart axis bank credit card card is due since 7th may, 2020.

I have already shared all the details with your team via email regarding address and have already accepted all terms and conditions and annual fee for the flipkart axis bank credit card card.

I have sent multiple reminders...
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I want to moratorium my emi. But i dont have my debit card emi ac number.

I have called to customer care department. Not getting good respons.

Not happy with service with axis bank.

Moratorium avail site not working from 1 day.

Not recived any mail from bank about emi statment.

I want my debit card emi number....
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S
Satish Guthula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The bank is fooling around the customer

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 1473 (Brn-pymt-card-[protected]) is done from my account without...
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V
Venugopal Valluri
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Loan moratorium

I have two homeloans and one personal loan. I need moratorium for all but ibreceived only one message for one loan.
Provide moratorium for all loans.
Confirm the same
Venugopal
[protected]...
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S
Shanmathi suresh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About money deductions

Array
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V
vivek kumar kadian
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Amount debited without consent

Hello,
I have an axis bank account and there's no emi or transaction scheduled from my account.
But twice there has been a deduction of 40/- and 99/- under the remark (Ecom pur/google) please update us why is this amount debited without any information....
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V
varshajain0528
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Id enabled

I have entered incorrect passwords and now my login id is disabled.Can you please suggest me how can i re-enable my login id....
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A
Apjkj906
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to process a new check book

Hello,

I have tried many times to request online (Internet banking) for "cheque book" and every time its failed, on screen i m getting message...

"your request has failed during processing. Cheque book facility is not available for this type of lien reason code
I don't know why i m getting this error, its really painful to go every time branch which is located far to me,

How it can be...
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Address:Axis bank ATM Dariyapur sultanpur UP 228001

During withdrawal dated 17.05.2020 of rs 10000 cash not received and deduct from card. Kindly requested for credit to total 10000 in my state bank imprest card number [protected] (Sse pway td sln)...
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M
Mohammed Nehal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted almost 500 rupees stating consolidated charges

Again axis bank had deducted nearly 500 rupees stating consolidated chargers... Faqeer sale hogaye axis bank wale last month b 500 deduct kare consolidated chargers bolke 100 ya 150 rupees boleto kya hai ki, 500 aisa kaatlere kamine, last time also i had raised a dispute but they didn't even contacted only left a comment to provide registered mobile number... As i'm providing my registered mobile number which is [protected]... Please refund...
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