Axis Bank Complaints & Reviews

On 16 th of april i paid my full credit card payment to axis bank amount of rs 47350 now that amount is locked in lien by axis bank from more than 2 months. They are making customer stupid. I called customer care several times. Stupid customer service people say to talk to credit card department and credit card department says to visit branch and in the meanwhile they are charging me interest and saying to pay the full amount again with chargeable interest. Kindly return my money back.

I opened an axis asap savins account in my hometown delhi a few months ago.
Yesterday i got a message and email saying that my asap account has been closed due to incomplete kyc.
There are two reasons i could not complete the kyc in time. First, for a few months i was studying in mumbai, and second, i am now unable to go back to delhi because of the lockdown.
I can find no way to reach customer support about my specific issue, because their complaints redressal service does not have a specific field for asap accounts being closed. Also, i cannot reach their customer helplines for any help or guidance about how to resolve the issue.

Saving account no. :[protected]
Customer id no. :[protected]

Dear sir,
This is to inform you that i have applied for new cheque book for above saving account through axis bank app & also through sms so many times, but i have not received cheque book till date.

Shiv gohri
Cell # [protected]
Email id is [protected]@gmail.com

Your a/c is reversed rs 39.43 on[protected]:46:15 info: pur/erwinrosas com/newport news/erwinrosas com/seq no[protected]

Worried about how this happened,
With out any permission money got debited and revised after 1 day this happened several times

I have opened an axis asap account a year ago and on 28th of may 2020 my account got closed with a message.* amount debited _. Axis anniversary closure kyc not completed.
My problem is i had money in my account and still have not got it through demand draft. I asked one customer support he said in 10 business days i will be getting it but still haven't got it yet.
Kindly look into this as i need the money and i was unaware of the kyc issue as i lived far from my home and couldn't come at home for kyc completion.

I am getting 50-60 calls every day to make payment, i had clearly said them that i don't have job to make payment but they don't understand, and trying to fool me... Mentally harassing me too much.. I am frustrated from these calls, these small recovery agencies don't follow rules i am getting calls from this number nowadays[protected], take action and stop asking for money, i will pay once i have or else i file complaint for mentally harassing me

I have cleared all the dues5on my axis credit card in march 2020 however the account is still reflected as negative in my cibil report due to which i am unable to get an education loan. They are also not telling me the charges i will have to pay for removing negative status of the card. Kindly help.

Dear sir
Please start my ecs from 10 of every month as regular before.
By mistake i had availed covid 19 motorization facility till i had paid my emi by cash in axis bank. I already written to to axis bank local branch for starting my ecs again. If you not start my ecs again from this month, i will stop my montly emi by cash. (This is my 4 letter+sms+chating.

Secondly i request you to reduce my emi monthly as per latest interest rate
By rbi, otherwise i will transfer my loan to state bank of india immediately.

My power house loan account no. Phr[protected] from aurangabad maharashtra.

Thanks & regards, waiting for reply from your side
Thanks
Sanjay bapurao joglekar

When i went to atm for cash withdrawal using debit card of axis bank after completeing transection i had not got cash but allegedly amount of 10thousand has been shown deducted.

I had chose emi moratorium but bank is charging 599 extra for unpaid charges??? Please return this charge and follow rbi guidance.

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 100 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.

I had chose emi moratorium for my loan but 1 no emi i have missed and you locked my bank account. Axis bank is not following rbi guidance.

I have a savings account in axis bank ac — [protected] during lockdown i am not able to maintain minimum balance and now bank charged me 228rs on 11/4/2020. No minimum charges during lockdown says finance minister but bank employee says that rbi rules are not applicable on private banks only sbi is forced to do not charge the minimum balance charges.
And how can a savings account balance go in to negative?

Hi,
I have been holding an account with axis bank for 4 years. I didn't need any banking activities due to ongoing lockdown for past few months. I logged into my account after a gap of 2months and suddenly see charges worth rs 1773 and my balance is in negative, too. This has happened without any intimation msg and no details of charges are provided. This is preposterous and i can't even step out to go to the branch risking my life. Your helpline is also not working due to covid situation. Stop this harassment and reply asap.

Regards
Anand

I have give 11600 rs for furniture., fraud name are ratan singh his account in axis bank.. Transfer in okaxisgeeta.. Sir plz close account his mobile no.[protected]

I have give 11600 rs for furniture.. Fraud name is ratan singh existing bank account

Hi, i'm amar singh, the reason for writing this is i have mailed you but still no one has responded to my mail.
I am trying to transfer fund but unfortunately, i am unable to do because it shows "access to the menu is not available please contact bank administrator". Kindly help me out with this. As soon as possible
My registered mobile number is [protected]
Khadakpada branch kalyan west

Hello all,

I regret to say axis bank doesn't care of it customers hence they loose out on the compitition, yes i will speak in detail,

I had a credit card which was given even when i wasnt ready to take... As it was a salaried basis... However i used it once long back just swiped once ages back.. And i forgot to pay... Which was a very small amount of 2k... Years past i don't receive any notification that i had to pay from the bank... Not even a letter to my address... It's been almost 6 years now... And i noticed my sibil is bad... Due to this... Y wasn't i notified... However i took the initiative to go to the bank and pay the outstanding amount... Which was another hassle as i dint have any card information with me... At last wandering around the banks different branches found my credit card number... Paid the complete amount through check on 16th may 2020... Giving it a week... Since then again i'm going to different branches to receive an noc to state i finished the payment... Bank branches say noc is not issued here pls go different branch go there same issues... Spoke to branch managers as well... They say call the customer care... If i call them they say call from registered number... It's been ages dont they get the point i dont use the number or even my old email addresses all i damn have is the credit card number and customer id... I am not able to join my job and coz i'm not able to provide the noc... I'm exuasted and heading towards depression... First they dont notify me and make me pay the huge interest... It's ok i paid as it's my fault... But now noc and im not able to join my job... Coz im not able to provide noc... How hard is it for a reputed bank to act this manner and not help its customers.. I highy recommend people to not ise axis bank services... I will also head this eith different portals so that people know how the bank traeats its customers... From one branch to another wait hours and get no proper response... All i need is the damn noc... How card guys can it be... I do not use my old number or email... Being educated employees dont the bank understand such simple theory!
My current email address is [protected]@gmail.com

Hopefully someone with good attributes can solve my problem.

Multiple unauthorized transaction from my axis account on the name of "on[protected]:42:07 info: pur/google *google play ap/g.co/helppay/google *google play ap"

Total amount deducted - 30723.56
Date of deduction - 5th june 2020

For the past three years almost all days atleast 3times i'm getting calls regarding free credit card offer... Pls stop those calls