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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 162

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A
Anu Malu
Jun 1, 2020
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deduction of brn-pymt-card done without information

Bank has also deducted the money from my saving account li

A deduction of rs 540 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

Please refund it, wht is that deduction for?

01 jun 2020 brn-pymt-card-[protected] 100.00
02 may 2020 brn-pymt-card-[protected] 540.00
13 apr 2020 dr card charges...
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MD MEHRAJ MONDAL
May 31, 2020
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Address: TOLLYGUNGE,KOLKATA,207 N C BOSE ROAD,KOLKATA 700040

Hlw sir my name md mehraj mondal.
I live in hooghly kolkata. I have account of axis bank. Axis bank service very bad.4 time blnce minas consolidated charge per manth 520.
I want return my money... And another option stop this bank service.
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    V
    Ved Prakash2020
    May 30, 2020
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    Dear sir/ mam please take a strong action for axis bank limited. They cheat with me. When i want to drop job then nobody getting any response to me, but then bank realise that's in this lockdown how can pay salary to me then they terminated me and amount of rs 1227/- debited for full and final recovery from my salary account without any sms/email. Please check attached snapshots and do the needful. I need my money back i don't have money for household expenses during lockdown. I took a small loan from kissht. But before i use it axis bank hr debited this amount. Please sir take a strong action against axis bank.
    +2 photos
    Axis Bank customer support has been notified about the posted complaint.
    Aug 08, 2020
    Updated by Ved Prakash2020
    Dear Sir, Still There is not resolved my problem. please take a strong Action why axis bank terminated me.
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      P
      Pratap singh rawat
      May 30, 2020
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      Website: Fraud axis bank customer care

      Fraud callar mobile number [protected]. Ilegal transaction was happening on 13 may 2020.
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        A
        Althaf Mohd
        May 30, 2020
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        Address: Hebbal Kempapura, Bangalore

        I have done atm withdrawal at hebbal kempapura. For 5000rs. But i have received only 4500rs with 500*9 notes. I don't understand how this happened. I need to get back my 500rs back. Date of transaction is today i. E 30-may-2020. Time of transaction is 8.10am. Machine id number is swcw75507. I need immediate solutions on this. Attaching the image for reference where this transaction tuck please.
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          Kheshri Giradkar
          May 30, 2020
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          Address: Kalayni Nagar Pune

          I used to work in a company so they opened a savings account for me. After that i left the company and i never used that debit card and the account i always got a msg about zero balance and about the managing of account as i'm a student and i'm still studying, axis bank has levied around 7000 rs on my account which i don't use since 1 year.
          Aug 6, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          @Kheshri Giradkar Hi, we request you to share the registered contact number to assist you further. Regards, Team Axis Bank.
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            U
            Usha Athmanathan
            May 29, 2020
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            Lien amount removal

            Hi team axis,

            I missed two payments for my credit card since my old card expired (Feb-2020) and new card never reached me due to covid-19 situation. I couldn't pay the bill online and visited the nearby branch (Koramangala) who refused to help and asked me to go to my home branch.

            And phone banking support was also not available from day 1 of lockdown. Even small banks were providing limited call support except...
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            gourisankarrao
            May 28, 2020
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            Address: Tulassma Street .BC road., Jay kay pur, Rayagada

            After cleared my cridit card dues 2nd time amount is deducted from my account kindly clear my lien entire
            Axis Bank customer support has been notified about the posted complaint.
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              V
              Vàjíd Khàñ
              May 28, 2020
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              Address: vill.teuwas.post bhonkar.teh.kotkasim alwar, KOTKASIM

              Sir mene 23/05/2020 ko 30000 rupya nikala tha 3 time me sir but pata nhi kyu mere account se paise kat gaye or cash nhi mila please sir i am very poor sir meri sister ki shadi h thoda jaldi se refund kara dijiye
              Ac num. [protected]
              Name. Vajid
              Date of transaction 23/05/2020
              Transaction num. Cash-atm/31557033
              Second transaction cash-atm/31557033
              Customer id[protected]
              Gmail. [protected]@gmail.com
              Mob. Num [protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 29, 2020
              Axis Bank Customer Care's response
              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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                muzammil.m1920
                May 27, 2020
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                I had applied for personal loan so one of your executive call me 27/5/2020 at 11.27am he asked me about my salary i told him about my salary than suddenly he told me to hold on and disconnect the call and did not call me back, this is not a way to talk to the customer.
                Please take some strict action on that executive person.
                Axis Bank customer support has been notified about the posted complaint.
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                  D
                  dax1233
                  May 26, 2020
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                  Address: Gotri branch, Axis bank

                  Today on 26th May 2020, I got direct messages between 1:36 PM and 1:58 PM of debit on my account which was 8000, 100, 100 and 7999 without any OTP. I called the Axis bank customer service and got my card blocked. I went to my nearest Axis bank branch as well but didn't get a clear reply that how that thing happened as I know that I haven't been hacked. They gave me a dispute form and asked for information regarding it and said after submitting, it will take about 90 days to resolve the issue. Afterwards, I went to police station to file an FIR to unknown people who took my money. The policeman said that as the transaction got done in your account without asking for any OTP to you, he can't file an FIR against unknown person but can only file the case against bank. I didn't want to do that so I came back. Here I am asking for the resolution of the same that I should get back my 16, 200 rupees by bank as there was no OTP involved
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2020
                  Axis Bank Customer Care's response
                  Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    E
                    erakshaysonu
                    May 26, 2020
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                    Address: village rajaur
                    Website: irctc

                    Dear sir 16 may 2020 KO Mai ticket book kar raha hai ticket book nahi hua aur paisa debit ho gaya irctc ke site pe refund status show kar raha hai ki refund bank KO kar diya par mere account me credit nahi hua
                    Axis Bank customer support has been notified about the posted complaint.
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                      Vasu Chitti
                      May 26, 2020
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                      Address: Simhapuri colony dno 29_16 plot no 208

                      Amount was deducted but recharge was not received
                      Axis Bank customer support has been notified about the posted complaint.
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                        Surabhhi
                        May 26, 2020
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                        Address: Salt lake, kolkata

                        Unnecessary deduction every month, without any any prior information or explanation, its happening since many months, cannot take it more, would be changing salary account soon. Not a good service at all.
                        Axis Bank customer support has been notified about the posted complaint.
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                          E
                          erjairai
                          May 26, 2020
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                          Resolved

                          To whomsoever it may concern,
                          I am quite displeased with an unknown deduction of amount rs
                          885 from my axis bank saving account. Firstly i never opened a demat account, secondly without my information this transaction should not have happened. If i call axis bank they don't have any solution to this. It is a false transact and i won't let it happen. I never opened a demat account. Please revert back the deduction money. Axis bank is totally disappointing. I mean it. So many hidden charges. Is this why people save their little money and trust banks? I just can't understand.

                          Hope to get your reply asap.
                          Thanks.
                          +1 photos
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 26, 2020
                          Axis Bank Customer Care's response
                          Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                            P
                            Prince Jeyam
                            May 25, 2020
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                            Resolved

                            My registered phone number is [protected].
                            I applied for moratorium for credit card bill for april.
                            But after some warning from friends, i paid the full amount ie 13, 997

                            They have blocked internet banking and credit card.
                            I asked to unblock credit card as i rely on some payment in credit card.

                            They (Customer care executive) are saying, they have no authority to unblock credit card
                            Reason: actually moratorium is applied, it will be unblocked if i pay may month credit bill earlier.

                            This is totally unfair. I have paid credit card bill completely without moratorium.
                            How come they block credit card
                            I have send mail also, but this people without reading mail have send me another mail, how to apply for moratorium.
                            Cheating fellows. Poor service

                            Dear customer, your a/c 710717 is debited by rs. 13997.25 on 14may20. Avbl bal: rs. 568.78. Info: mob/ccpmt/hsidnd1p3294/530562xxxxxx8508/. Call [protected] for dispute.
                            +1 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 27, 2020
                            Axis Bank Customer Care's response
                            Hi, we wish to inform you that the moratorium once opted cannot be canceled. Regards, Team Axis Bank.
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                              pgnayak021
                              May 23, 2020
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                              Address: Surya city phase 1 chandapura

                              Consolidated charges for axis bank salary account deducted for this quarter 1000/- with 18% tax. Regularly for every quarter only 15rs with tax deduction being done. This why suddenly 1000/- as been deducted.
                              Please answer for the deduction and refund the amount asap.
                              Axis Bank customer support has been notified about the posted complaint.
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                                kprajankumar
                                May 23, 2020
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                                Address: Raja park, Jaipur-302004

                                I have an salary account. Now it is 17may.2020 suddenly 500+90gst total 590 rupees deducted from my account as consolidated charges for a/c. So kindly return my deduction amount.
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                                  Birender Gaur
                                  May 23, 2020
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                                  Resolved

                                  Address: Police Station CR Park

                                  It is stated that in 2018 i have taken personal loan amounting rs.3, 00, 000/- against loan term original 60 month and emi of rs.6979/- (Each) @ 14.50 % as interest. After that in 2019 the interest rate was decreased as 13.50 % for delhi police personnel, but neither the bank inform me nor my interest was decreases. I have paid 26 emi i. E. Rs.1, 81, 454/- till may, 2020 and balance is show rs. 1, 93, 275/-. Now 34 emi has been left.

                                  You are requested to check my loan a/c and to go through my case seriously; otherwise i have to approach higher authorities/banking ombudsman (Banking lokpal).

                                  Thanking you,

                                  Yours faithfully,

                                  (Birender kumar)
                                  R/o h. No.-1538, sec-55, faridabad (Hr).
                                  Ph-[protected]
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 26, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we have checked that the loan number shared by you is invalid and there is no active loan linked with shared mobile number. Please share with us the valid details for us to check. Regards, Team Axis Bank.
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                                    nikhilkhurana
                                    May 23, 2020
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                                    As per my request raised on 07/05/2020 with reference number 60589825 to downgrade my card from axis bank select credit card to flipkart axis bank credit card card is due since 7th may, 2020.

                                    I have already shared all the details with your team via email regarding address and have already accepted all terms and conditions and annual fee for the flipkart axis bank credit card card.

                                    I have sent multiple reminders regarding the same. An amount of rs.3000 annual fee + rs.540 gst has been posted as unbilled amount on my account. I have made my requests timely & will not be paying any annual fee for select credit card.
                                    Axis Bank customer support has been notified about the posted complaint.
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