| Address: Police Station CR Park |
It is stated that in 2018 i have taken personal loan amounting rs.3, 00, 000/- against loan term original 60 month and emi of rs.6979/- (Each) @ 14.50 % as interest. After that in 2019 the interest rate was decreased as 13.50 % for delhi police personnel, but neither the bank inform me nor my interest was decreases. I have paid 26 emi i. E. Rs.1, 81, 454/- till may, 2020 and balance is show rs. 1, 93, 275/-. Now 34 emi has been left.
You are requested to check my loan a/c and to go through my case seriously; otherwise i have to approach higher authorities/banking ombudsman (Banking lokpal).
Thanking you,
Yours faithfully,
(Birender kumar)
R/o h. No.-1538, sec-55, faridabad (Hr).
Ph-[protected]
Aug 8, 2021
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 26, 2020
Axis Bank Customer Care's response Hi, we have checked that the loan number shared by you is invalid and there is no active loan linked with shared mobile number. Please share with us the valid details for us to check. Regards, Team Axis Bank.