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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 162

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M
meena456
Aug 22, 2020
Resolved
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Address: Abhishek Apartment PLOT-729 FLAT NO- 2 FIRST FLOOR Sahid Nagar Bhubaneswar-751007

To
The manager
Axis bank my zone credit card

Madam/sir,
I would like to intimate you that my axis bank credit card xxxxxxxxxxxx1418 has been successfully blocked. Dated 22.08.2020 after payment of outstanding dues rs 452.50. I don't need any credit card since i have retired from the service having no liability. I am not prepared to pay your annual charges rs 590/- you have deducted from my savings account without my consent and being a retired person surviving with pension cannot afford your charges. After blocking my card today the message i have received is pasted below.

Your axis bank credit card xxxxxxxxxxxx1418 has been successfully blocked. The replacement request will be processed in 1 working day. Tncs app.

With regards,
Shyam sundar mohapatra
Add-abhishek apartment, flat no-2 first floor sahid nagar bhubaneswar-751007
Mob-[protected]
Sb a/c no-[protected]
Customer id[protected]
Branch code-438
Kalpana square
Bhubaneswar, odisha
Aug 7, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2020
Axis Bank Customer Care's response
Hi, we are open to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-1.aspx to get more details on the referred topic. Regards, Team Axis Bank.
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    Siddharth Dhingra
    Aug 21, 2020
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    This is to inform you that i am siddharth dhingra with my credit account no. Xxxx-xxxx-xxxx-0501 which is connected to your bank since 4 years through the company named tlc (Tech live connect) and i have been quite punctual regarding my emi's and other payments but in this pandemic i was forced to quit my ex company celebi airport ground handling services and since then i have been dealing with payment issues but now as i have joined the next company...
    I am geared up to pay the rest amount now it would be great if you break that into certain installments or i can pay 30% of the total amount which is 75000 so that it becomes more convenient for me to pay or else if i go for the closure then what relaxation you can provide to me. Kindly cooperate with me so that our relation can continue on good note. Kindly revert me on the same.
    Axis Bank customer support has been notified about the posted complaint.
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      Antalya 07
      Aug 21, 2020
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      Address: Narain Plaza, Jawahar Rd, Chhatarpur, Madhya Pradesh 471001, India
      Website: www.axisbank.com

      We are trying to report someone who forged an official Axis Bank document and submitted as evidence in an ongoing court case in The Netherlands.

      The Axis branch already confirmed that they did not issue the letter/document to him. They told us they were investigating it yet no one replies to our questions and no one is reachable at Axis Bank for weeks now.

      It regards an highly illegal act yet we are being kept in the dark by Axis Bank.

      We need an official document stating the forgery for our ongoing court case in The Netherlands. Is this so difficult to issue?

      Please, it is very important to us. The culprit thinks we can not proof him wrong because it is an Indian document therefore hard to disprove from The Netherlands.
      Axis Bank customer support has been notified about the posted complaint.
      Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        S
        Sumit1995
        Aug 21, 2020
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        Hi,
        I would like to inform you that axis bank lien rs 8500 (Appx.) from my axis bank savings account just because i couldn't make axis bank credit card payment on time and here is the reason for payment delay, i tried 2-3 to make credit card payment through phonepe but all the time it reflect the error that says "request declined from your bank, kindly contact to your bank". After that i got multiple call from axis bank in which they requested to make credit card payment as soon as i can and all the time i explained them that i tried to make credit card payment multiple times but it reflects the error related to the bank and then they said that "sir, don't worry we noticed your concern and so we are forwarding your concern to our seniors to get resolved so you can make your axis bank credit card payment". Then after few days i checked my axis bank savings account balance and then i shocked because axis bank lien some amount equal to my credit card billed amount.
        After that i talked to axis bank executive over the phone and they said that it was all fault and they did not do anything with that.
        Yesterday, i paid rs. 8500 to my axis bank credit card and today i called axis bank customer care to know about when my amount get released in my axis bank savings account and they said that the lien amount will get released on next month's second saturday.
        So, this is something i need your help to resolve this issue by providing my amount from axis bank because that the only money i have to make my rent.

        Kindly help with it as soon as possible.

        Regards,
        Sumit kumar gautam
        +91 [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          P
          Pkb@
          Aug 21, 2020
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          Address: axis bank pimpri head branch

          Offer axis bank job on basis of monster india at 6 augast 2020
          they send me all ob details and application form (whatsapp number -[protected])

          These people asked me to register with them for conducting the interview with axis bank with amount of rs.2550/- which i had paid on 8 augst 2020

          They had arranged my telephonic interview with the hr person of axis bank(As they said) my telephonic interview got cleared and i received a call as well as a email from monster([protected]@[protected]@gmail.com)
          ) and axis bank( rakesh mittal) for the selection and congratulation.

          on 10 aug i pssed interview
          TAKEN BY- ANKIT SIR[protected]
          and that ask payment as follows

          1-14, 500 RS
          2-25, 000 RS
          after that

          i get call for from pimpri axis bank branch head office (rakesh mittal)f and ask ur selected for this job for this brance .ask visit branch and do joining process.
          and say how to refund ur amount cash or google pay . and say selection is confirm ..but 1st done payment 35500 agreement

          on 11 aug i done payment as 35000 rs

          After rakesh mittal call for updation complet but 1 is necessary to payment show after that possible refund he say plz done payment 49500

          (local branch visitation charge and hr commission) than i payment ==49500 rs ..

          ALL PAYMENT ARE DONE ON

          (HR RODASH KUMAR-[protected])MONSTER INDIA

          and

          paytm payment bank a/c name=monster india
          no[protected]
          ifsc code- PYTM0123456

          after that also they say pay final payment 70000 rs for insurance purpose without that i cannot applicable for job in axis bank

          but i cont able to done payment hence i say i don't want job please refund my amount and choose another candidate

          but for REFUND purpose they say pay GST than we pay ur 1, 24, 000 rs. if not than wait for 45 days ...i don't have any option hence i ok with this ..

          but on 12 Augast 2020 they again call me and say i will refund ur amount but not receive any amount is refunded BUT They stole my remaining balance 29000 rs from account


          . hence i finally registered a complaint against monster india as well as axis bank also ...
          i request u to take action against them which people are easily cheat with middle class people with use your company id and status .

          if not possible than i will register police complaints also.

          plz i request u

          i can provide the caller number also as well as proof i[censored] necessary..
          Axis Bank customer support has been notified about the posted complaint.
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            K
            Kalpesh Punekar
            Aug 20, 2020
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            Resolved

            Address: Thane

            Taken 1, 18000 for my credit card insted of 93000.

            Wrong info frm customare care executive..

            Given complaint of audio recording of customer care executive to thane police station.
            Aug 8, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 20, 2020
            Axis Bank Customer Care's response
            Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              sneha_porwal
              Aug 20, 2020
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              I have a salary account & i've been deducted with 500 inr + 90 inr (18% gst) as consolidated charges on aug 09, 2020. Please clear me with a valid on why 590 inr has been deducted as consolidated charges? And if it is unreasonably been deducted, i request for a full refund.
              Axis Bank customer support has been notified about the posted complaint.
              Valid reason*
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                S
                Sumit2311
                Aug 20, 2020
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                I am sumit, i had axis bank credit card and in year 2014, and i made settlement in rs. 19800. Now i applied for home loan, and my banker need no dues certificate from axis bank because it is showing up in cibil

                When i ask axis bank escalation department they told me to clear my all dues than they will issue me n. D. C. Which is showing up as ~31000. I told them clearly that i had already settled this with bank but no resolution till date

                Card no - [protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  joysingharoy
                  from Kotamangalam, Kerala
                  Aug 18, 2020
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                  I have purchased 2 samsung mobile on Amazon with 12 months EMI, Due to some reasons i cancelled one the mobile within 10 minute. But as contacted to amazon, the customer care executive told me that they refunded the money to the credit card. But when i checked my credit card statement i see that both of my payments has been converted to emi.
                  card number: [protected].
                  Mobile:-[protected]/[protected].
                  Axis Bank customer support has been notified about the posted complaint.
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                    V
                    Varsha Chore
                    Aug 17, 2020
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                    Address: Shivajinagar Police Line near Modern College

                    Hello sir/mam,

                    I am varsha chore, this is an urgent complaint regarding fraudulent transactions via on my axis bank credit card for total inr 57090/- on the 11th june 2020 around 1.12 pm. Criminal called me and said i am calling from axis bank by reason of doing activation of my credit card, taken my personal details like name address and dob etc and done 5 transaction on my credit card. The details of these transactions are as below-
                    Bank name-axis bank.
                    Credit card no.-4514-*-*-4232.
                    S/n trans date trans time trans amount
                    1. 11/06/20 1.12pm 20236/- trans anlysis
                    2. 11/06/20 1.17pm 10118/- trans analysis
                    3.11/06/20 1.13pm 20236/- trans analysis
                    4.11/06/20 1.23pm 1500/- paytm wallet
                    5.11/06/20 1.20pm 5000/-yes bank

                    My credit card block automatically after suspicious 5th transaction. Its to late i have raised my complain to customer care and they ask me to go nearest branch and fill dispute form and submit.
                    Accordingly i have done it in axis bank fc road branch pune and immediately approved nearest cyber crime police station shivajinagar.
                    I submitted my written complaint which they ask me.

                    I request you to kindly help me with this issue asap. Please help to get my refund for the said amount at the earliest.
                    Thanks for co-operations in advance.

                    Best regards,
                    Varsha chore
                    Axis Bank customer support has been notified about the posted complaint.
                    Sep 18, 2020
                    Updated by Varsha Chore
                    Dear sir / madam,

                    Unfortunately till date I have not received any positive feedback in favour of me from bank.

                    Awaiting your positive feedback on my complaint. Requesting you pls look into this matter seriously.
                    I am very much disappointed from Axis Bank's approach towards my complaint. They have simply kept their hands up and said it's customer liability & responding negative feedback on my complaint. Same type of transaction done on someone customer of axis bank and he got positive response from your side. Anyway, this is for your information and if possible for improvement in your complaint resolving process and attitude towards customer complaints at your end.

                    Thanks / Regards
                    Varsha Chore
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                      Tharun Nalajala
                      Aug 15, 2020
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                      Address: Goutham budda road, mangalagiri, Guntur dist., Andhrapradesh

                      In my account showing balance as negative balance (Like ₹-3477). Please solve this problem as early as possible
                      Axis Bank customer support has been notified about the posted complaint.
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                        rahulpundir
                        from Mumbai, Maharashtra
                        Aug 13, 2020
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                        This is with reference to the transaction ambiguity in Axis bank limited,
                        Actually we have done Two transaction done on08.07.2020 each of Rs 32011.
                        These Transaction is of EMI.
                        but still these transaction is add in my statement, then afterwards i have contacted to axis bank customer care, They said that your transaction is converted in to EMI on dated 24th july'2020.& you have to pay only Rs2300.88 .
                        Now we have have paid Rs 2300.88 on dated 30.07.2020.

                        But still we are getting voice call & reminders taht your overdue is pending and please pay to continue services.
                        Also they have charged me late payment fee of Rs 700/- without intimation.
                        How this type of activity done by Axis bank, This is very ridiculous.
                        Kindly look in to the matter & provide my refund and also clarify the EMI of above said transaction.
                        My last digit of Credit card xxxxxxxx9516

                        Regards
                        rahul Singh
                        Axis Bank customer support has been notified about the posted complaint.
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                          honey_arpit
                          Aug 13, 2020
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                          Address: 60/2 bad sarafa main road .Indore

                          I have replace my EDC machine from landline to GPRS machine, after exchange they gave me assurance that they will pick up my old machine and charges are not there for it
                          After waiting for nearly 18 months no one has come to pick up machine and charges are debited from my account of both the machine regularly
                          After a long complaining they took the machine but no charges took has been reversed till now, it's not my fault that they have not taken it
                          Very fraud Bank axis is please ask higher authority to solve it, no one is listening in bank till now
                          Axis Bank customer support has been notified about the posted complaint.
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                            Nitin - Avenue Maritime
                            Aug 12, 2020
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                            Address: Ghaziabad

                            Dear sir,

                            I stopped using my saving account almost 1.5 yrs ago and now it has a huge negative balance, which i cannot pay.

                            Pls settle the issue asap on an urgent basis.

                            Best regards
                            Axis Bank customer support has been notified about the posted complaint.
                            Myself shailendra gautam from kanpur my account no this [protected] amount deduct in6400 so I want refund my amount
                            I will consumer complaint
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                              irfan1402
                              from Mumbai, Maharashtra
                              Aug 11, 2020
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                              Respected sir/madam,

                              To make payment of my referred credit card [protected] bill cheque of rs.155000/- bearing no.006449 dated 15th april 2020 drawn on kotak mahindra bank was dropped at axis bank's colaba branch cheq drop box.

                              However the cheque didn't get cleared from my account. I tried reaching to the customer care but due to lockdown i was unable to contact anybody.

                              On account of non clearance of cheque, i have been charged interest and penalty for no fault of mine. The cheque which was dropped is yet to be located and to be on safer side we have instructed our bank to stopped the clearance of the same. And issued a new cheque and cleared my outstanding you am check for your records i have always paid my dues on time and in full
                              As i write this email i have cleared all my outstanding and it stands nil and axis bank in these tough times with a genuine reason has charged me with ample amount of charges i have been pleading them and at last i have surrendered and paid but i would request everyone to avoid axis bank by all means as they are here just to stab customers
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 12, 2020
                              Axis Bank Customer Care's response
                              we have noted and request you to call on our phone Banking numbers [protected] / [protected] where you shall be assisted further in this regards.
                              Aug 22, 2020
                              Updated by irfan1402
                              I have called on numerous occasions and all they say is we will get back as soon as poosible and i do not trust the bank now
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                                Rskrishna
                                Aug 11, 2020
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                                My name is radha krishna, my account number: [protected]. My earlier balance was rs 775. After depositing 2000 it is showing rs 1275.in axis internet banking page showing 1500 is lien amount. It is not released ata all please sort it
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Jayashankar Al
                                  from Chennai, Tamil Nadu
                                  Aug 11, 2020
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                                  Hi, i am jayashankara a l. I have saving account in axis bank & when i checked my balance they have deducted 2743.50 rs (2325 + 418.50) on 09. Aug.2020 from my account written as consolidated charges. Like this last quarter also deducted. No proper response from customer service. How this amount being deducted?? Can you please help me to short out this matter??? Plz return me the whole amount 2743.50 rs (2325 + 418.50) without delay.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Pallavanj
                                    Aug 10, 2020
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                                    Address: No 18, Mahatma Gandhi Rd, Shastri Nagar, Adyar, Chennai, Tamil Nadu 600041, India

                                    Savings account closed in order to open nro account.
                                    But the amount in savings account is neither deposited in nro nor return back to us. It has been more than 90 days from the account has been closed. Trying to followup with the branch but no response.
                                    Branch, adyar, chennai, account xxxx3701 closed on 27 march 2020
                                    Manager who helped for closing account jesu esther rani

                                    We need the status of money from the saving account.
                                    Fyi, i am in united states during this account closure still in usa. I have contact with the branch until account closure after that no on responding.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Ameenudheen
                                      Aug 10, 2020
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                                      On july 4th, i deposited a 40000 rupees to my axis bank savings account. It got deducted with in a minute and my account is showing negative balance.
                                      I thought it may be any technical issues.
                                      The amount is not refunded till now.
                                      I registered a complaint in axis bank customer support, but it is not yet solved.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Suman Naroju
                                        from Hyderabad, Telangana
                                        Aug 10, 2020
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                                        Address: Hyderabad

                                        I hold a salary account in axis and since oct 2019, every month i could see 500 rupees is deducted as consolidated charges and additional gst of 90 rupees. But in july 2020, i could see 2000 rupees as consolidated charges and 360 rupess as gst charges. It was total 6500 rupees and respective gst amount has been deducted from my account.

                                        I would like to know the reason for the above charges made on my account.
                                        I have tried calling the[protected] and[protected]Paid customer care), but no one would lift these numbers and that too these are chargeable 1 rupee/min.
                                        Please resolve this and let me know the reason for this.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Aug 19, 2020
                                        Updated by Suman Naroju
                                        I would like to know the update on this.
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