Axis Bank Complaints & Reviews

Dear sir/madam,

This is regarding the updation of details in my nri account with axis bank (Villupuram-tamilnadu branch)

I had been continuously contacting the axis branch manager via mail id given by the customer support of axis bank, for updating my visa details, nominee updation, address updation & mail id update.

The manager never responds. When i contact the customer support again, they again direct me to the branch manager. Screenshots enclosed.

Regarding the mail id update, the customer support says that its been changed successfully. But really it is not changed. I have enclosed a screenshot where it refuses for the new mail id to be registered. (Old mail is [protected]@gmail.com; new mail is anbarsn. [protected]@gmail.com). I'm still getting notifications on my old mail id (Screenshot enclosed)

Regarding the visa update, i also tried online options which never goes through. Then i raised service request 60799700 through customer support. They closed the service request without updating.

Please help me resolve this issue for updating all the mentioned details.

..
Thanks & regards,
Anbarasan ramasamy
Ph: +91 [protected]
[protected]@gmail.com

Deducting more amount from customer can i expect help from RBI.
i dont have job now this bank is charging more now myaccount balance is zero.

Sir i have an saving account in your bank under named gurwinder singh s/o nirmal singh. I went to home branch. A employee cashier misbehaved with me in too much rude way. He says 'no' to deposit cash in my account he misbehave with me before this 2-3 times. But i never said anything to him. But last time his behaviour was very bad and he insulted me. Kindly take any type of legal action on him and tell him not to bring his personal issues with customer of bank.

My axis bank asap account has been closed today due to the failure of full kyc not completed. I am under huge tension about what will happen to my money?, how will i get it? And will they deduct anything?

Here are the arn numbers: 75332990133002231017251, arn: 75332990133002230890187. But recived

Hi,
I have got personal loan from axis bank.
My loan number is PPR[protected].
I have been applying for moratorium for past three months but my request is not updated and emu is being debited all the months . I have discussed regarding this to many executives but simply no steps taken.

I would like to avail moratorium for June, July and august.

Hello,

I am Amit Kumar and I am regretting my decision of choosing Axis bank as my salary account .

I have left my company in 2019 and there were very few transactions in this account . Perhaps, I don't even use this account now, not at all . I was about to withdraw my PF amount but If didn't have a cheque book so I called Axis bank and asked them to provide me cheque book but they replied that I have a lien Balance of - 5 hundred something and I thought may be it's a negative balance and it will get cleared once I credit this much amount but again after few days I get this message that 434 has been deducted from your Axis bank account and then again I called Axis Bank and asked them the reason behind this and they replied just because you never maintained a min. balance of 10k you have been charged since 2019 and you have 5 thousand something as lien Balance . Can you believe that ### ? This is completely fraud. The Customer service rep also said that lien Balance is due to some LOAN you have taken from bank . I was like I have never took a LOAN from this bank and now what kind of ### stories she is making ? This is ridiculous . Either the rep is not well knowledgeable about the process or the bank is fraud . Now they saying I have to pay 5k something and then maintain a balance of min 10k so that you won't be charged again . During this Covid-19 situation each and every penny matter and now you have to pay 5k something to this bank who never informed you that you have been charged this and you have this much amount as lien Balance. I request you all to close your account in Axis bank. They are fraud. I'm suffering and no one is there to help . The service is pathetic .

My name is ashish currently living in ghaziabad on 26th may 2020 my account is debited with rs 10, 500 via debit card atm withdrawal (Which i didnt authorized).

When i checked the mini statement i found out cash is withdrawn from atm somewhere in lucknow. As i was in ghaziabad at that point and during this whole process my debit card was with me. Immediately i called customer care firstly some guy talked and and written the wrong complaint.

Again i have to call customer care this time luckly my report is written correctly and on my request they blocked my debit card and asked me to go swipe my card to confirm my location (Complain no.[protected]. Which i did also he asked me to visit nearest branch to file a dispute which i did on 27th may 2020 and again given me new complain no i. E 60774305.

Now on 27th may 2020 i got message your complain no. 60799013 is resolved and they credited temporary amt of 10500 in my account which i cant use during investigation period.

On 1st june the temporary amt 10500 credited to my account got debited again.

I dont know whats gong on now... And what to do..
I got robbed and there is no explanation to it.

Hi team,

I got sms saying you will receive debt card from axis express courier.. With pin number but courier guy couldn't make to given address and to my surprise i received message from service saying delivery cancelled with your axisbank express package with awb[protected] has been marked for cancellation. Share the code 8319 with our executive to confirm cancellation.

Very poor courier service and tracking system.. Axis bank should improve when dealing with 3rd party services.. Now i don't have any details to track or complain

Bank has also deducted the money from my saving account li

A deduction of rs 540 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

Please refund it, wht is that deduction for?

01 jun 2020 brn-pymt-card-[protected] 100.00
02 may 2020 brn-pymt-card-[protected] 540.00
13 apr 2020 dr card charges...

Hlw sir my name md mehraj mondal.
I live in hooghly kolkata. I have account of axis bank. Axis bank service very bad.4 time blnce minas consolidated charge per manth 520.
I want return my money... And another option stop this bank service.

Dear sir/ mam please take a strong action for axis bank limited. They cheat with me. When i want to drop job then nobody getting any response to me, but then bank realise that's in this lockdown how can pay salary to me then they terminated me and amount of rs 1227/- debited for full and final recovery from my salary account without any sms/email. Please check attached snapshots and do the needful. I need my money back i don't have money for household expenses during lockdown. I took a small loan from kissht. But before i use it axis bank hr debited this amount. Please sir take a strong action against axis bank.

Fraud callar mobile number [protected]. Ilegal transaction was happening on 13 may 2020.

I have done atm withdrawal at hebbal kempapura. For 5000rs. But i have received only 4500rs with 500*9 notes. I don't understand how this happened. I need to get back my 500rs back. Date of transaction is today i. E 30-may-2020. Time of transaction is 8.10am. Machine id number is swcw75507. I need immediate solutions on this. Attaching the image for reference where this transaction tuck please.

I used to work in a company so they opened a savings account for me. After that i left the company and i never used that debit card and the account i always got a msg about zero balance and about the managing of account as i'm a student and i'm still studying, axis bank has levied around 7000 rs on my account which i don't use since 1 year.

Hi team axis,

I missed two payments for my credit card since my old card expired (Feb-2020) and new card never reached me due to covid-19 situation. I couldn't pay the bill online and visited the nearby branch (Koramangala) who refused to help and asked me to go to my home branch.

And phone banking support was also not available from day 1 of lockdown. Even small banks were providing limited call support except...

After cleared my cridit card dues 2nd time amount is deducted from my account kindly clear my lien entire

Sir mene 23/05/2020 ko 30000 rupya nikala tha 3 time me sir but pata nhi kyu mere account se paise kat gaye or cash nhi mila please sir i am very poor sir meri sister ki shadi h thoda jaldi se refund kara dijiye
Ac num. [protected]
Name. Vajid
Date of transaction 23/05/2020
Transaction num. Cash-atm/31557033
Second transaction cash-atm/31557033
Customer id[protected]
Gmail. [protected]@gmail.com
Mob. Num [protected]

I had applied for personal loan so one of your executive call me 27/5/2020 at 11.27am he asked me about my salary i told him about my salary than suddenly he told me to hold on and disconnect the call and did not call me back, this is not a way to talk to the customer.
Please take some strict action on that executive person.

Today on 26th May 2020, I got direct messages between 1:36 PM and 1:58 PM of debit on my account which was 8000, 100, 100 and 7999 without any OTP. I called the Axis bank customer service and got my card blocked. I went to my nearest Axis bank branch as well but didn't get a clear reply that how that thing happened as I know that I haven't been hacked. They gave me a dispute form and asked for information regarding it and said after submitting, it will take about 90 days to resolve the issue. Afterwards, I went to police station to file an FIR to unknown people who took my money. The policeman said that as the transaction got done in your account without asking for any OTP to you, he can't file an FIR against unknown person but can only file the case against bank. I didn't want to do that so I came back. Here I am asking for the resolution of the same that I should get back my 16, 200 rupees by bank as there was no OTP involved