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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 163

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S
SanjayKhatri99
Aug 10, 2020
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Address: AXIS BANK LIMITED, MUMBAI
Website: www.axisbank.com

I was having credit card of your bank & was fully paid on
[protected] rs. 70197.40 vide transaction no. :brn-pymt-card-[protected] but still i did not get any noc from the bank till now.
Axis Bank customer support has been notified about the posted complaint.
Aug 10, 2020
Updated by SanjayKhatri99
I am also awaiting clearance from Cibil Report as well.
KIndly resolve at the earliest, as i am looking for a fresh Home loan.
Please resolve asap as this is about 4 month old story.
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    Namrata Pandya
    Aug 10, 2020
    Resolved
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    Resolved

    Axis bank cut rs.2500 from my account as a consolation charge kindly revert it
    Aug 8, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Regards, Team Axis Bank
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      pratheevan
      Aug 10, 2020
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      Hi, My savings bank account [protected] is charged with the lien amount Rs.10386.74 as consolidated charges. I request you to pay this back as we are in a dire situation.
      Aug 8, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Regards, Team Axis Bank
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        K
        Kuldeep chahal01
        Aug 10, 2020
        Resolved
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        Hi, I have saving account in axis bank & when i checked my balance they have deducted 1875 +337.50 rs from my account written as Consolidated Charges. plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling customers.
        Aug 17, 2020
        Complaint marked as Resolved 
        Nothing do and complaint resolved very funny I go on consumer court. If everything is chargeable then why they don't tell customer before opening account.
        Axis Bank customer support has been notified about the posted complaint.
        Aug 10, 2020
        Updated by Kuldeep chahal01
        Many time call buy no response
        Aug 10, 2020
        Updated by Kuldeep chahal01
        They charge cash transaction charge even cash transaction fees also charge .
        Aug 10, 2020
        Updated by Kuldeep chahal01
        1 transaction and two charges
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          C
          Chanbeni
          Aug 10, 2020
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          I dnt understand the consolidated charges being deducted from my axis asap ac.
          Because i opened asap account to save money but i am getting charged every month under that heading with 18% gst again.
          If its deducted for not maintaining minimum balance on asap account than why because asap account as far as we all know was a zero balance account.
          I really want to know what this famous consolidated charges (For axisbank) is.
          Aug 8, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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            L
            lleenniinn
            from Chennai, Tamil Nadu
            Aug 9, 2020
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            I am not a happy cx.. Non of the representatives knows what happens they either want to finish of the chat or call.. You should train people on helping out cx.. I expect some professional representative to call me back..
            Axis Bank customer support has been notified about the posted complaint.
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              lleenniinn
              from Chennai, Tamil Nadu
              Aug 9, 2020
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              I have been facing issues with the bank always deducting money grin my account and the agents on the puddings are not at all helpful.. Mine is a zero balance account and is there was a charge i would like to know the reason and when i am promised i would not be charged i believe them and then the next month there is a charge again.. I have no other option but to change my salary account to a some other banks which treats their customers with respect
              Axis Bank customer support has been notified about the posted complaint.
              Aug 09, 2020
              Updated by lleenniinn
              I would like to get the charges refunded or if would be a my bank...

              Thanks..
              A very frustrated Axis bank customer
              Verified Support
              Aug 10, 2020
              Axis Bank Customer Care's response
              Hi, we request you to share the registered contact number for further assistance. Regards, Team Axis Bank.
              Aug 11, 2020
              Updated by lleenniinn
              [protected]
              Aug 12, 2020
              Updated by lleenniinn
              I was actually expecting a call and got none...[protected]
              I have all the chat an conversation from AXIS reps which proves they don't hesitate to make false promises.. And please be prepared I'm tagging all the chat and call recording to AXIS bank's social media pages I regret choosing your bank and thanks for the humiliation...
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                S
                Sandeep Chattopadhyay
                Aug 9, 2020
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                Address: Hyderabad

                Hi, just now from my account axis bank deducted 11000/- rupees as a consolidated charge, i need help and return my money!
                Aug 8, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                No communication from axis until now!
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                  V
                  Vikram@1996
                  Aug 9, 2020
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                  Address: 25/1,NOG5 , SSR PANKAJAM STREET ,MADEENA KINGS PARK KUMARAN COLONY , SALIGRAMMAM

                  Hello everyone,
                  Thanks axis bank for stealing my money in the name of consolidation charges.
                  I had 2 months delay in payment of my card interest, i got my salary so i deposited money to pay for the delay.
                  And you blood sucking banks cant even give a prior info before taking my money.
                  Rs 5900 was deducted for consolidation yesterday.
                  Is this a humane act from your side to deduct my money even during this torrid time.
                  Be happy with my money which you stole from me.
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    anuhya akira
                    Aug 9, 2020
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                    Hi tdy suddenly my axis bank account deducted Rs 760 as consolidated charges and Rs 136 as gst total RS 896 deducted suddenly.. may I know y this time you charged this much amount suddenly.. I need an explanation nd I need my mny refund as early as possible
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                      I
                      from Bengaluru, Karnataka
                      Aug 7, 2020
                      Resolved
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                      Resolved

                      Address: 27C Bagmari lane, kankurgachi, Kolkata

                      Axis bank has levied consolidated charges in my account for money withdraw, which they are not reverting even requesting multiple times.
                      Account [protected].

                      Several request were made to
                      Sudeep chakraborty
                      Branch head
                      Axis bank limited, kankurgachi branch, p-35 cit road, scheme-vii (M)

                      But sir is least bothered to even respond to the request.
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi, for security and confidentiality purpose of the account, we request the account holder to approach us directly. We regret any inconvenience caused. Regards, Team Axis Bank.
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                        V
                        vickyncr
                        Aug 7, 2020
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                        Address: krishnagiri

                        I am unable to register net banking as it shows invalid user credentials but my customer and phone number is correct and if i attempt for online payment its gets rejected and states that your mobile number is not registered. But actually it is registered.

                        Please solve this issue
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 07, 2020
                        Axis Bank Customer Care's response
                        Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                        Aug 07, 2020
                        Updated by vickyncr
                        [protected] is the registered phone number
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                          S
                          Sreekanth Manchala
                          Aug 6, 2020
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                          Dear sir,

                          I am not applied credit card with axis bank, but i found a credit card with my name while review of cibil. pls do the action immediately. I am unable to contact any customercare.

                          Reg
                          Sreekanth
                          [protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            F
                            fenil.chauhan9
                            Aug 5, 2020
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                            Hello Team,
                            Greetings of the Day..!!

                            We have taken home loan from you and our basic loan details are as under:

                            Name of Applicant: Fenil Chauhan
                            Name of Co-applicant: Anjali Chauhan
                            Mobile Number: +91 [protected]
                            Account Number: [protected]
                            Home Loan Account number: PHR[protected]

                            We have done all the necessary documentations regarding the subsidy after sanction of our loan, as per suggestion of your employee.

                            Please do let us know if anything is still pending from our side in this regard. And if nothing is pending from our side, please do provide us the "Application ID" of our case so that we can track PMAY-Subsidy status online.

                            I have visited multiple times with your loan department to know the status of my subsidy.
                            But none of it is helping me, I need to know the application id of my subsidy so I can check the progress.
                            I have already submitted all required documents before 9 months ago and still i did not get any information.
                            Your CLSS department is not doing anything and I must transfer my loan to another bank and also inform all my family and friends to not go with axis bank as you are not able to help customers.

                            When I visited the loan help center (Science city branch, Ahmedabad), they are not providing my application id for my subsidy and just told me that we don't have any idea where your application is, they called the CLSS department but still no one is able to give me an answer.

                            During this covid 19 pandemic situation you have to help your customer, as a middle class man we are facing a very hard time.

                            Kindly do the needful on priority.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sudarshan_Pise
                              Aug 5, 2020
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                              I booked a flight ticket dated 26th august on 31st july, axis bank added charge as 715 inr on my account under name 'tips scg pos/31.07.20/airindia.in'. My account is salary account but still they have added the charge, could you please help to resolve
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                                M
                                Mr. Jainam Shah
                                Aug 5, 2020
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                                Hello sir/mam,

                                Today in the afternoon, my axis bank credit card has been debited by rs.1699/- in lieu of 'ecpp assistance service' without my any prior permission. At this juncture it is pertinent to mention that i do not want to avail any of this services. Kindly cancel my services and generate the refund for the same at the earliest possible time. I am attaching herewith the message that i received from my bank. Please find the message attached:

                                Inr 1699 was spent on your credit card xx6935 on 14-jul-20 at ecpp assistance se. Avbl lmt:inr63608. Call [protected] (If in india) for dispute.

                                Card no - [protected]
                                Name - nitin k shah
                                Contact - [protected]

                                Kindly credit the same balance of rs. 1699/- back to my bank account. Do not place any calls for the same, as i might be misleaded by someone.

                                Thank-you
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank
                                Dear Customer,

                                We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                                Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                Regards
                                CPP Team
                                Dear Customer,

                                We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                                Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                Regards
                                CPP Team
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                                  H
                                  Hitesh Jain RLPL
                                  from Siliguri, West Bengal
                                  Aug 4, 2020
                                  Resolved
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                                  Resolved

                                  My phone number is [protected]
                                  I am repeatedly getting SMS from AXIS direct to view POA for different different names.
                                  I do not hold any account with Axis Direct but still they are sending me SMS repeatedly.
                                  Please stop it i do not hold any account so please do not SMSand disturb me.
                                  In all this crisis situation you are harassing a citizen by sending repeated SMS
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 06, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                                    debasmita_bhol
                                    Aug 4, 2020
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                                    I never opened Axis Direct account from my end. Suddenly I saw amount deducted from my savings account making my current balance nil.

                                    I simply want my money back and as I don't have much knowledge on this Axis direct. I would request to close such account. From past 4 years I am using Axis but never opened any Demat account. Don't understand why this amount was deducted. Need a proper justification
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 05, 2020
                                    Axis Bank Customer Care's response
                                    Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                      Priyanka2021
                                      Aug 4, 2020
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                                      I am afraid to say that i am really pissed with unwanted calls for free credit card from Axis Bank. I get more than 3 calls a day and when I categorically mentioned that i am not interested and remove my name and no from the list but they do not listen and just call. Please teach your executive that "Not interested means not interested". I will not say yes if i am not in need. I have other banks also but didn't get calls like this.

                                      Better focus on good work instead of this nonsense job. Also, please review your list every month and do add a column for someone not interested and hide that person's name and number. If this will continue i will close my account.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Hota Bidhu
                                        Aug 4, 2020
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                                        Address: Bangalore

                                        I have not doing trading with axis direct. But money is deducting unnecessarily. Whenever i am calling no one responding the call.

                                        [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
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