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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 163

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G
gourisankarrao
May 28, 2020
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Address: Tulassma Street .BC road., Jay kay pur, Rayagada

After cleared my cridit card dues 2nd time amount is deducted from my account kindly clear my lien entire
Axis Bank customer support has been notified about the posted complaint.
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    Vàjíd Khàñ
    May 28, 2020
    Resolved
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    Address: vill.teuwas.post bhonkar.teh.kotkasim alwar, KOTKASIM

    Sir mene 23/05/2020 ko 30000 rupya nikala tha 3 time me sir but pata nhi kyu mere account se paise kat gaye or cash nhi mila please sir i am very poor sir meri sister ki shadi h thoda jaldi se refund kara dijiye
    Ac num. [protected]
    Name. Vajid
    Date of transaction 23/05/2020
    Transaction num. Cash-atm/31557033
    Second transaction cash-atm/31557033
    Customer id[protected]
    Gmail. [protected]@gmail.com
    Mob. Num [protected]
    Aug 6, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 29, 2020
    Axis Bank Customer Care's response
    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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      muzammil.m1920
      May 27, 2020
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      I had applied for personal loan so one of your executive call me 27/5/2020 at 11.27am he asked me about my salary i told him about my salary than suddenly he told me to hold on and disconnect the call and did not call me back, this is not a way to talk to the customer.
      Please take some strict action on that executive person.
      Axis Bank customer support has been notified about the posted complaint.
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        D
        dax1233
        May 26, 2020
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        Address: Gotri branch, Axis bank

        Today on 26th May 2020, I got direct messages between 1:36 PM and 1:58 PM of debit on my account which was 8000, 100, 100 and 7999 without any OTP. I called the Axis bank customer service and got my card blocked. I went to my nearest Axis bank branch as well but didn't get a clear reply that how that thing happened as I know that I haven't been hacked. They gave me a dispute form and asked for information regarding it and said after submitting, it will take about 90 days to resolve the issue. Afterwards, I went to police station to file an FIR to unknown people who took my money. The policeman said that as the transaction got done in your account without asking for any OTP to you, he can't file an FIR against unknown person but can only file the case against bank. I didn't want to do that so I came back. Here I am asking for the resolution of the same that I should get back my 16, 200 rupees by bank as there was no OTP involved
        Aug 9, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2020
        Axis Bank Customer Care's response
        Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          E
          erakshaysonu
          May 26, 2020
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          Address: village rajaur
          Website: irctc

          Dear sir 16 may 2020 KO Mai ticket book kar raha hai ticket book nahi hua aur paisa debit ho gaya irctc ke site pe refund status show kar raha hai ki refund bank KO kar diya par mere account me credit nahi hua
          Axis Bank customer support has been notified about the posted complaint.
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            V
            Vasu Chitti
            May 26, 2020
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            Address: Simhapuri colony dno 29_16 plot no 208

            Amount was deducted but recharge was not received
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Surabhhi
              May 26, 2020
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              Address: Salt lake, kolkata

              Unnecessary deduction every month, without any any prior information or explanation, its happening since many months, cannot take it more, would be changing salary account soon. Not a good service at all.
              Axis Bank customer support has been notified about the posted complaint.
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                E
                erjairai
                May 26, 2020
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                To whomsoever it may concern,
                I am quite displeased with an unknown deduction of amount rs
                885 from my axis bank saving account. Firstly i never opened a demat account, secondly without my information this transaction should not have happened. If i call axis bank they don't have any solution to this. It is a false transact and i won't let it happen. I never opened a demat account. Please revert back the deduction money. Axis bank is totally disappointing. I mean it. So many hidden charges. Is this why people save their little money and trust banks? I just can't understand.

                Hope to get your reply asap.
                Thanks.
                Aug 9, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 26, 2020
                Axis Bank Customer Care's response
                Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                  Prince Jeyam
                  May 25, 2020
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                  My registered phone number is [protected].
                  I applied for moratorium for credit card bill for april.
                  But after some warning from friends, i paid the full amount ie 13, 997

                  They have blocked internet banking and credit card.
                  I asked to unblock credit card as i rely on some payment in credit card.

                  They (Customer care executive) are saying, they have no authority to unblock credit card
                  Reason: actually moratorium is applied, it will be unblocked if i pay may month credit bill earlier.

                  This is totally unfair. I have paid credit card bill completely without moratorium.
                  How come they block credit card
                  I have send mail also, but this people without reading mail have send me another mail, how to apply for moratorium.
                  Cheating fellows. Poor service

                  Dear customer, your a/c 710717 is debited by rs. 13997.25 on 14may20. Avbl bal: rs. 568.78. Info: mob/ccpmt/hsidnd1p3294/530562xxxxxx8508/. Call [protected] for dispute.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2020
                  Axis Bank Customer Care's response
                  Hi, we wish to inform you that the moratorium once opted cannot be canceled. Regards, Team Axis Bank.
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                    pgnayak021
                    May 23, 2020
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                    Address: Surya city phase 1 chandapura

                    Consolidated charges for axis bank salary account deducted for this quarter 1000/- with 18% tax. Regularly for every quarter only 15rs with tax deduction being done. This why suddenly 1000/- as been deducted.
                    Please answer for the deduction and refund the amount asap.
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      kprajankumar
                      May 23, 2020
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                      Address: Raja park, Jaipur-302004

                      I have an salary account. Now it is 17may.2020 suddenly 500+90gst total 590 rupees deducted from my account as consolidated charges for a/c. So kindly return my deduction amount.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Birender Gaur
                        May 23, 2020
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                        Address: Police Station CR Park

                        It is stated that in 2018 i have taken personal loan amounting rs.3, 00, 000/- against loan term original 60 month and emi of rs.6979/- (Each) @ 14.50 % as interest. After that in 2019 the interest rate was decreased as 13.50 % for delhi police personnel, but neither the bank inform me nor my interest was decreases. I have paid 26 emi i. E. Rs.1, 81, 454/- till may, 2020 and balance is show rs. 1, 93, 275/-. Now 34 emi has been left.

                        You are requested to check my loan a/c and to go through my case seriously; otherwise i have to approach higher authorities/banking ombudsman (Banking lokpal).

                        Thanking you,

                        Yours faithfully,

                        (Birender kumar)
                        R/o h. No.-1538, sec-55, faridabad (Hr).
                        Ph-[protected]
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 26, 2020
                        Axis Bank Customer Care's response
                        Hi, we have checked that the loan number shared by you is invalid and there is no active loan linked with shared mobile number. Please share with us the valid details for us to check. Regards, Team Axis Bank.
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                          N
                          nikhilkhurana
                          May 23, 2020
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                          As per my request raised on 07/05/2020 with reference number 60589825 to downgrade my card from axis bank select credit card to flipkart axis bank credit card card is due since 7th may, 2020.

                          I have already shared all the details with your team via email regarding address and have already accepted all terms and conditions and annual fee for the flipkart axis bank credit card card.

                          I have sent multiple reminders regarding the same. An amount of rs.3000 annual fee + rs.540 gst has been posted as unbilled amount on my account. I have made my requests timely & will not be paying any annual fee for select credit card.
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            Sukhada k
                            May 22, 2020
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                            I want to moratorium my emi. But i dont have my debit card emi ac number.

                            I have called to customer care department. Not getting good respons.

                            Not happy with service with axis bank.

                            Moratorium avail site not working from 1 day.

                            Not recived any mail from bank about emi statment.

                            I want my debit card emi number.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Satish Guthula
                              May 22, 2020
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                              Resolved

                              Hi

                              The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

                              The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

                              A deduction of rs 1473 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                              I've paid all bills and charges before or on time always. Still such deductions are being done.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 26, 2020
                              Axis Bank Customer Care's response
                              Hi, we are open to help you! Please provide us your contact number through inbox and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                V
                                Venugopal Valluri
                                May 22, 2020
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                                I have two homeloans and one personal loan. I need moratorium for all but ibreceived only one message for one loan.
                                Provide moratorium for all loans.
                                Confirm the same
                                Venugopal
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Shanmathi suresh
                                  May 22, 2020
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                                  Resolved

                                  I have a salary account with your bank and now they have detected amount of rs-500 for consolidation charge. Also detected the amount of rs-1500 without any intimation. Have tried reaching the customer care but no one has responded and also tried for live chat but no one is available to resolve my issue.

                                  I request to refund the money as i kept the amount for medical expenses in this quarantine day.

                                  Name - shanmathi priyadharsini
                                  Account number - [protected]
                                  Customer id[protected]
                                  Bank name - axis bank, ramapuram chennai
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 23, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                                    vivek kumar kadian
                                    May 22, 2020
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                                    Amount debited without consent

                                    Hello,
                                    I have an axis bank account and there's no emi or transaction scheduled from my account.
                                    But twice there has been a deduction of 40/- and 99/- under the remark (Ecom pur/google) please update us why is this amount debited without any information....
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                                    varshajain0528
                                    May 22, 2020
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                                    I have entered incorrect passwords and now my login id is disabled.Can you please suggest me how can i re-enable my login id.
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                                      Apjkj906
                                      May 22, 2020
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                                      Resolved

                                      Hello,

                                      I have tried many times to request online (Internet banking) for "cheque book" and every time its failed, on screen i m getting message...

                                      "your request has failed during processing. Cheque book facility is not available for this type of lien reason code
                                      I don't know why i m getting this error, its really painful to go every time branch which is located far to me,

                                      How it can be resolve now?
                                      A/c no. : 91*510
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 23, 2020
                                      Axis Bank Customer Care's response
                                      Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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