Claimed

Axis Bank Complaints & Reviews

2.6
Last updated May 1, 2024
Complaints 12953
Resolved
6557
Unresolved
6396
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 164

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akki jaan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy surrender amount not received

Address:City Centre, Gwalior

Respected sir.

I closed my personal loan account on axis bank till 15/03/2020 and also surrender my loan policy.

On date 01/04/2020 i received a sms from hdfc life insurance that payment of inr 2960.09 against policy pp000113 for lan ppr[protected] is credited to axis bank ltd. With utrn n[protected]

But still i have not received my amount please help to give my money back

Your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Shahpur Dist. Burhanpur

Dainik bhaskar news paper not reciving from 30/04/2020. Where do make a complaint to receive the news paper ??
My contact no. is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biki shaw100
Report
Copy

brn payment

I have not received prior information about the brn payment deduction but rs 100 is deducted from my bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harleen S Upadhyay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

huge consolidated amount

Axis bank kept levying huge charges on my axis bank account. I required this bank account for important transactions so i didn’t close it. I have paid the consolidated charges but it’s such a shame and no one is ready for refund or taking calls. I paid roughly 8800. I have no clue why i have been charged this huge amount. I have no details. It’s extremely sad we have to agree to everything these private banks ask for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Sir I deposited money yesterday, and I saw that today 895 amount is deducted from my account,
Why they do that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
richa raghuvanshi
Report
Copy

demat charges

I am holding salary account with axis bank,
I have never applied for demat account from axis bank but still dp charges are deducted from my account without information,

In first year inr 263 got deducted from account and i complaint about same so next 1 year no deduction but again this year in april i got message that inr xxx gor deducted from my account for dp charges,

Due to lockdown i am not able...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemendra Chauhan
Report
Copy

credit card charges which I already paid.

Address:axis bank bazpur

My credit card payment is 3456 rs & due date is 02/05/2020. and i payed this amount on 02/05/2020. but axis bank deduct 173 rs. for this late fee. please do action against Axis Bank. why they foolish people....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramkumar Ethiraj
Report
Copy

axis bank - negative balance

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. During this covid-19 lock-down period, i was planning to move a part of my saving amount to axis bank account. Hence i was attempting to gain access to my account to discover negative balance in my account. I haven't received any message / mail notification about these deductions. When i called...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I withdraw 2000 rs from axis ATM in Shanthi layout Bangalore on may 1st by 11:14 the amount got debited from my IDBI account but from ATM got unable to dispense cash error please have a check and do needful...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raovick
from Chennai, Tamil Nadu
Report
Copy

internet banking/ unable to do any kind of fund transfer

I'm vignesh and i have created a salary account in axisbank at last month. Now i'm unable to do any kind of fund transfer through web/mobile banking and tried to report to service desk multiple times but no luck. Simply they're telling to reach the branch office for this issue. How can i go to bank in this current situation? Then what is the use of having online banking.?

Even i tried to create a service ticket through online...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bpittalia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi fraud transaction

I don't have any axis bank relationship but I received sms from axis bank that my savings account is link with axis upi app, then suddenly my account get debited with 5000, this is strange, axis bank name is abusing...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
divovido
Report
Copy

-720 in saving account

I have my savings account marked dormant probably in november last year; for not initiating any transaction for more than 18 months. When I visited Axis Branch today (april 2020), I was told to pay rs. 6900 (rs. 300 per month for 23 months of no transaction) + 18% GST on top of the negative amount of -720 showing in savings balance.
I think there is a mistake as its not as per RBI regulation. I'm looking for solutions. Axis bank please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adsingh90
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

detect unnecessary charges 885 rs

Address:cw 659 pipplwa wala

I m tottly disappointed with your service why are harassing me. Why are you cut debit cards charge 895 rs if its free of cost life time and who cut charge for debit card 895 rs. Are you makeing fool kindly refund my charges now. You already cut my manny charges kindly refund now other wise i want to closed my all family accounts with me. I hope you refund this. And call us [protected] its to much i m...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruby Lalla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unhelpful and terrible customer service

Website:www.axisbank.com/support

On 24th march 2020, my daughter had reported a a suspected fraudulent transaction through upi carried out on 13th march 2020 from her #axis_bank savings account for a significant amount of money.

The case was not addressed at all and she continued to get some auto-generated mail about the scope of service during covid19. It clearly said fraudulent transaction is something that will be addressed with no action was taken
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alavala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding the loan emi amount

They’ve not deducted personal loan emi as per standard instructions and asked me to pay overdue with penalties. How can you do this in first emi?
Also there is no option for me to pay emi amount before the date to avoid penalty that means i’ve to always pay emi with penalty only?

No contact support with loan contact number die to covid and no support from anywhere....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naufil chauhan
Report
Copy

wrongfully deducted consolidated charges

Bank had wrongfully deducted charges of Rs 8000 during this pandemic time period based on false premises, which turn my balance amount to 0 Rs, and they are not cooperating in any way ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daniel browder raj
Report
Copy

getting unwanted sms

Hi,

I don't have any loan account in your bank.but I am getting below SMS. Please stop sending SMS to me.

Dear Customer, as there are unpaid instalments/interest on your loan a/c XX5042, the Deferment option has been extended on your loan a/c. For T&C click https://bit.ly/2zi3GZc...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paromita Ray
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failure, but amount not refunded

I made a online transaction from my sbi account [protected] on 27.04.2020 for rs. 12435 to assembly of god church school account. I made this transaction through axis easy pay with payment mode sbi internet banking, but the transaction is failed, vide urn[protected] and the amount is deducted from my account but not credited to the school account. Still the amount is not refunded to my sb account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KIRAN KUMAR MAHALIK
Report
Copy

credit card dispatched

Hi Team,

Credit card got dispatched but currently I am not available at my registered address due to office work, kindly help me to get my card at my current location.

Thanks & Regards,
Kiran Mahalik...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheik Masood
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted for axis securities

Axis bank demat account number [protected] with dp id 13027500 is migrated to axis securities limited with demat account number [protected]
.. I opened my salary account on 2016.. I wasnt aware of the demat account because it came free with savings account.. Suddenly on april 5, 2020 they charged me an amount of 885rs for axis direct annual charges.. I wasn't informed that they would charge for the account i didn't wanted..br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy