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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 165

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G
gangaram kondapally
May 18, 2020
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Address: Secunderabad

Hi

In this moratorium period, non maintenance balance in account, charges are debited, as per RBI guidelines, in this Moratorium period, having relief benefit aginst on non maintenance ac charges.. kindl look in to this and clarify, request refund the amount.
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    Suri Sai
    May 18, 2020
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    I have opened axis bank salary account when i was in my previous job. I left the organisation an year back. I am even using this account for transactions. My account is converted to savings account without my consent and now axis bank is imposing penalty for non maintenance of minimum balance and the worse case is this is happening when my account is with 0 balance and my current balance is -1000/- which is against rbl guidelines. Request you to look into this.
    Axis Bank customer support has been notified about the posted complaint.
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      M
      muthukumari9295
      May 18, 2020
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      Axis bank has charged me consolidated charges of around 1500 rs in past 2 months for non maintanence of min balance even since finance minister has announced about the waiver of charges
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        Y
        yuvraj garg
        May 18, 2020
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        Address: Sco 195-196 sector 10 urban estate jind haryana 126102

        Hi, i have saving account in axis bank & when i checked my balance they have deducted 590 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples
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          RANJEET SANGHVI JAIN
          May 18, 2020
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          Hi I applied for flipkart axis credit card before lockdown and it was aprooved on 17 march. On April 20, 590 rs annual fee was charged to me, even though it is may 20 now I haven't received ny card. Not able to contact the customer care. Please help.
          Ny registered mobile number is [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Sush13
            May 18, 2020
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            Resolved

            We all know that the entire nation is going through lockdown. I have tried my level best to maintain my salary account. However, if the account is not maintained for more than 3 months deductions are made. The last salary i have received is on 4th march, 2020. However, axis bank has deducted 500rs yesterday from my account without any proper intimation or reason as to why. At this lockdown crisis, even 500rs is a high amount for any middle class family.
            I am seriously dissapointed even after being a loyal customer of axis for more than 6years now. Sorry but ned to opt for kotak i guess who are providing better deals than you guys.
            Aug 7, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 18, 2020
            Axis Bank Customer Care's response
            Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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              M
              manikant mantu
              May 17, 2020
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              Address: Daltonganj Palamu

              Amount diduction in account refund it
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                P
                Pin Tu
                May 17, 2020
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                Hi, i have saving account in axis bank & today (17/05/2020) i checked my balance they have deducted 301.40 rs from my account written as consolidated charges. Plz help me to get my money back, they didn't given any information about this. These banks are deducting innocent peoples money from their accounts with out telling peoples.

                Pintu tiwari
                Aug 5, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 18, 2020
                Axis Bank Customer Care's response
                Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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                  M
                  Mukul Ratan
                  May 17, 2020
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                  Hi, i have saving account in axis bank & when i checked my balance they have deducted 349 + gst rs from my account written as Consolidated Charges. plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples
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                    S
                    saj sajj
                    May 17, 2020
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                    Why the hell you guys charge every month consalidated charges
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                      P
                      pky4593
                      May 17, 2020
                      Resolved
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                      Resolved

                      Address: Axis Bank, Sahibabad

                      Date of incident -17/may/2020
                      Client no - [protected]
                      Description of incident - on 17th april 2020 my account balance was rs -140 when deposited rs 25155. I deposited rs 25500 on 8th may 2020 and my account balance became rs 50155 on that day. Today on 17th may 2020, axis bank suddenly deducted rs 6611.56 (Consolidated charges) and rs rs 1190.08 (Gst) i. E. Total rs 7801.64 is deducted from my account suddenly without my knowledge. When i called customer care to ask why this has been deducted they said this is deducted because i didn't maintained my balance. When i asked why my balance was not in shown negative when i deposited amount in last month, they have no reply for that. And now 1 month after i deposited amount to my account suddenly they deducted rs 7801.64 from my account. This is a huge amount for me at this situation. I'm working very hard nowadays to earn money in such situation just to feed my family and these people deducted a huge amount from my account without even sending a single message.

                      My account balance was not negative when i deposited amount.
                      1 month after depositing money to my account, they cut rs 7801.64 without any notification to me.
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2020
                      Axis Bank Customer Care's response
                      Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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                        P
                        Probs
                        May 16, 2020
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                        Sir,
                        Myself prabal sengupta i have applied flipkart axis bank credit card on 3rd march 2020, after documents collet and verification i got a massage your card is approved (Application id[protected] and deliver within 10 days, after received this message i open flipkart app and show the card, but till now i have not received any credit card.

                        I have call customer care more time to status my card but they are said no status found and told wait 7 more days.

                        After that i have use your chat service and chat with agent they told same thing and also told wait for 5 more days, if i'm not received any card then call or chat we are blocked the card and replace the card, but unfortunately the lock down period start and i have not connecting to your customer care.

                        Few days ago i have received statement via massage and e mail, because i have purchased to flipkart on this card shown on flipkart.

                        If i am not receive any physical card then how to pay the bill.

                        Please arrange the card and deliver me as soon as possible.

                        I am waiting for your valuable reply.

                        With regards

                        Prabal sengupta
                        Mobile - [protected]
                        Mail id - sengupta. [protected]@gmail.com
                        Application id[protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        May 17, 2020
                        Updated by Probs
                        Why you are marked complaint has resolved?
                        Verified Support
                        May 19, 2020
                        Axis Bank Customer Care's response
                        Hi, we wish to inform you that we have escalated the concern and you shall be responded in the referred matter shortly. Regards, Team Axis Bank.
                        May 19, 2020
                        Updated by Probs
                        Now again another statement is generated and late fee charge add this statement, why you are add late fee. Today I am visited nearest branch but they are not help this matter, what should going on. your bank send sms to my personal number but your customer care and your branch told me your number is not register thats why we are not help you. Please rectify this issue.
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                          J
                          Jadhavshweta
                          May 16, 2020
                          Resolved
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                          Resolved

                          Ecpp plan was activated on my card without my permission and charge of 1699 was spent on my credit card. When i submit complaint after 2 month i was informed that my request has been cancelled already and refund is also processed on 8th april but i didn't get any refund. 1699 is not a small amount. And again without resolving complaint it's status is changed as resolved.
                          Will i get my refund please i am requesting u this is really troublemaker
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We wish to inform you that refund of INR 1699 has already been processed on Apr 8’20.

                          The refund has been processed in your credit card account from which the membership fee was charged.

                          Request you to check your bank statement for refund details.

                          Regards
                          CPP Team
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                            A
                            Abhishek Dangmar
                            May 16, 2020
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                            Address: 9/3 new Mandi ksaru Khera meerut up

                            Deduct consolidated dp charges without any knowledge .why they deduct my money without my information this is so shameful. I am my account in axis bank as a salary account from 2017 to till now. But now I will withdraw my account. I will not tolerate this.
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                              M
                              Manoj kumar@1441
                              May 16, 2020
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                              Resolved

                              Address: मनोज कुमार सुपुत्र श्री रामचंद्र निवासी:-खेड़ी खुम्मार ( झज्जर )

                              सेवा में,
                              शाखा प्रबंधक,
                              एक्सिस बैंक झज्जर.

                              विषय:- एक्सिस बैंक एटीएम रोहतक रोड झज्जर से तीन टुकड़ों में फटा हुआ 2000 नोट का निकलने पर उचित कार्यवाही एवं मामले की जांच बारे स्मृति पत्र ।
                              महोदय,
                              उपरोक्त विषय के संदर्भ में आपको दोबारा लिखकर सूचित किया जाता है कि प्रार्थी ने दिनांक 13 मई 2020 को दोपहर 3:3045 बजे रोहतक रोड, झज्जर स्थित एक्सिस बैंक के एटीएम से ₹15000 निकाले थे इस ट्रांजैक्शन के दौरान ₹2000 का एक नोट तीन टुकड़ों में चिपका हुआ निकला था, जिसकी शिकायत तत्काल आपके कार्यालय को मौखिक रूप से मौके पर कर दी गई थी।
                              उपरोक्त शिकायत के संदर्भ में प्रार्थी को दो बार बैंक में बुलाया गया और उक्त नोट को ट्रेस करवाने के बारे कहा गया था मगर इतना वक्त बीत जाने के बाद अब तक कोई रिपोर्ट नहीं आई। महोदय इससे पहले भी लगभग 5 महीने पहले एक ₹500 का नोट इसी प्रकार एटीएम से ट्रांजैक्शन करते वक्त मुझे मिला था । मुझे ऐसा प्रतीत होता है कि इस पूरे मामले में कोई बड़ा घोटाला है। अतः आपसे इस स्मृति पत्र के माध्यम से गुजारिश करता हूं कि मामले की गहराई से जांच की जाए एवं मेरे नोट को बदलवाते हुए दोषियों के खिलाफ उचित दंड हेतु मुख्यालय को अनुशंसा की जाए।
                              नोट संख्या :- 3EW630134

                              स्थान:- झज्जर ________________________
                              दिनांक :- 15 मई 2020 प्रार्थी
                              मनोज कुमार सुपुत्र श्री रामचंद्र
                              निवासी:-खेड़ी खुम्मार ( झज्जर )
                              संपर्क सूत्र :- +91 [protected]
                              ईमेल :[protected]@gmail.com
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 20, 2020
                              Axis Bank Customer Care's response
                              Hi, we tried contacting you on [protected], however, we were unable to establish a successful contact as the number was incorrect. Further, we request you to share the first five and last four digits of the card to verify the transaction. Regards, Team Axis Bank.
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                                K
                                Khushboo Naik
                                May 16, 2020
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                                Why I am getting this in my online axis bank account I have opened this account one year ago. and also in google pay I am not able to add this number I don't get otp on my registered number and rest of the message comes on same number. There is no proper customer care free number where a person can approach.
                                May 16, 2020
                                Updated by Khushboo Naik
                                After opening online banking a person is not able to transfer any money " Access to the Menu is not available. Please contact Bank Administrator" getting msg like this. What is this ?
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                                  S
                                  surendra pache
                                  from Dhule, Maharashtra
                                  May 15, 2020
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                                  Address: Plot no 199 Sai nagar ugale layout wanadongri hingna road

                                  Hi
                                  I had fraudulent transactions happened on my debit card with out my concern or otp as below on 28th may 18

                                  Account number : [protected]

                                  12th may 20 from ecom pur/google *googl/g.co/helppay#/320

                                  I lost inr 320 with out my involvement, i never deal with this site for any transaction in the past.
                                  Request you to help me and refund back my amount.
                                  And i dont want this again in future.
                                  Please let me know if you need any other information.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    V
                                    Vinay Srivathsa
                                    from Bengaluru, Karnataka
                                    May 14, 2020
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                                    axis mutual fund amount deducted but units not credited

                                    Address: WWW.AXISMF.COM

                                    Hi,

                                    I did the online transaction by using axis mutal fund mobile app and i have invested 40000 in psu and banking debt fund on 13/05/2020 but amount deducted but units not credited my account, also i raised complaint thru axis mf customer care but still no response, so pls suuport to close the issue at earliest, also their are people suffering from same issue which they have mentioned in play store app.

                                    I have...
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                                    D
                                    Dinthui
                                    May 14, 2020
                                    Resolved
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                                    Resolved

                                    Address: Bangalore (KT),Bengaluru,650001

                                    Dear sir/madam,

                                    Past 2-3 days back i did two internet transaction and both transaction was failed but i got a message that both the transaction was debited from my account but till now the amount haven't reverse nor the person haven't recieved the amount..
                                    Therefore it's my humble request to please look into the matter as soon as possible...
                                    Thanks
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2020
                                    Axis Bank Customer Care's response
                                    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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                                      Dear Axis Bank customer service,

                                      I have used my debit to do a purchase on Ministry of corporate affairs (Ministry of company) for 200 rupees once and 100 rupees once on 8th May 2020.

                                      On 13 May 2020, Amount of 47, and 94 were deducted from my account with remarks as TIPS/SCG/NON MCC/08052020/MINISTRY OF COMPANY.

                                      How can 94 can be surcharge o tips for 200 rupees purchase. There is no automated message...
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