Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13002
Resolved
6561
Unresolved
6441
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 165

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhishek Dangmar
May 16, 2020
Report
Copy

Address: 9/3 new Mandi ksaru Khera meerut up

Deduct consolidated dp charges without any knowledge .why they deduct my money without my information this is so shameful. I am my account in axis bank as a salary account from 2017 to till now. But now I will withdraw my account. I will not tolerate this.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manoj kumar@1441
    May 16, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: मनोज कुमार सुपुत्र श्री रामचंद्र निवासी:-खेड़ी खुम्मार ( झज्जर )

    सेवा में,
    शाखा प्रबंधक,
    एक्सिस बैंक झज्जर.

    विषय:- एक्सिस बैंक एटीएम रोहतक रोड झज्जर से तीन टुकड़ों में फटा हुआ 2000 नोट का निकलने पर उचित कार्यवाही एवं मामले की जांच बारे स्मृति पत्र ।
    महोदय,
    उपरोक्त विषय के संदर्भ में आपको दोबारा लिखकर सूचित किया जाता है कि प्रार्थी ने दिनांक 13 मई 2020 को दोपहर 3:3045 बजे रोहतक रोड, झज्जर स्थित एक्सिस बैंक के एटीएम से ₹15000 निकाले थे इस ट्रांजैक्शन के दौरान ₹2000 का एक नोट तीन टुकड़ों में चिपका हुआ निकला था, जिसकी शिकायत तत्काल आपके कार्यालय को मौखिक रूप से मौके पर कर दी गई थी।
    उपरोक्त शिकायत के संदर्भ में प्रार्थी को दो बार बैंक में बुलाया गया और उक्त नोट को ट्रेस करवाने के बारे कहा गया था मगर इतना वक्त बीत जाने के बाद अब तक कोई रिपोर्ट नहीं आई। महोदय इससे पहले भी लगभग 5 महीने पहले एक ₹500 का नोट इसी प्रकार एटीएम से ट्रांजैक्शन करते वक्त मुझे मिला था । मुझे ऐसा प्रतीत होता है कि इस पूरे मामले में कोई बड़ा घोटाला है। अतः आपसे इस स्मृति पत्र के माध्यम से गुजारिश करता हूं कि मामले की गहराई से जांच की जाए एवं मेरे नोट को बदलवाते हुए दोषियों के खिलाफ उचित दंड हेतु मुख्यालय को अनुशंसा की जाए।
    नोट संख्या :- 3EW630134

    स्थान:- झज्जर ________________________
    दिनांक :- 15 मई 2020 प्रार्थी
    मनोज कुमार सुपुत्र श्री रामचंद्र
    निवासी:-खेड़ी खुम्मार ( झज्जर )
    संपर्क सूत्र :- +91 [protected]
    ईमेल :[protected]@gmail.com
    +1 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 20, 2020
    Axis Bank Customer Care's response
    Hi, we tried contacting you on [protected], however, we were unable to establish a successful contact as the number was incorrect. Further, we request you to share the first five and last four digits of the card to verify the transaction. Regards, Team Axis Bank.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Khushboo Naik
      May 16, 2020
      Report
      Copy

      Why I am getting this in my online axis bank account I have opened this account one year ago. and also in google pay I am not able to add this number I don't get otp on my registered number and rest of the message comes on same number. There is no proper customer care free number where a person can approach.
      +1 photos
      May 16, 2020
      Updated by Khushboo Naik
      After opening online banking a person is not able to transfer any money " Access to the Menu is not available. Please contact Bank Administrator" getting msg like this. What is this ?
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        surendra pache
        from Dhule, Maharashtra
        May 15, 2020
        Report
        Copy

        Address: Plot no 199 Sai nagar ugale layout wanadongri hingna road

        Hi
        I had fraudulent transactions happened on my debit card with out my concern or otp as below on 28th may 18

        Account number : [protected]

        12th may 20 from ecom pur/google *googl/g.co/helppay#/320

        I lost inr 320 with out my involvement, i never deal with this site for any transaction in the past.
        Request you to help me and refund back my amount.
        And i dont want this again in future.
        Please let me know if you need any other information.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vinay Srivathsa
          from Bengaluru, Karnataka
          May 14, 2020
          Report
          Copy

          axis mutual fund amount deducted but units not credited

          Address: WWW.AXISMF.COM

          Hi,

          I did the online transaction by using axis mutal fund mobile app and i have invested 40000 in psu and banking debt fund on 13/05/2020 but amount deducted but units not credited my account, also i raised complaint thru axis mf customer care but still no response, so pls suuport to close the issue at earliest, also their are people suffering from same issue which they have mentioned in play store app.

          I have...
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          D
          Dinthui
          May 14, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Bangalore (KT),Bengaluru,650001

          Dear sir/madam,

          Past 2-3 days back i did two internet transaction and both transaction was failed but i got a message that both the transaction was debited from my account but till now the amount haven't reverse nor the person haven't recieved the amount..
          Therefore it's my humble request to please look into the matter as soon as possible...
          Thanks
          +2 photos
          Aug 10, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 15, 2020
          Axis Bank Customer Care's response
          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Dear Axis Bank customer service,

            I have used my debit to do a purchase on Ministry of corporate affairs (Ministry of company) for 200 rupees once and 100 rupees once on 8th May 2020.

            On 13 May 2020, Amount of 47, and 94 were deducted from my account with remarks as TIPS/SCG/NON MCC/08052020/MINISTRY OF COMPANY.

            How can 94 can be surcharge o tips for 200 rupees purchase. There is no automated message...
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            R
            Rahin Kadri
            May 13, 2020
            Report
            Copy

            Address: Axis Bank,Mahim Mumbai 400016

            Hi, I'm Rahin kadri. I had opted for the EMI option on Personal loan, as the amount is 6, 246 Rs but it hasn't got deducted for the month of April 2020 even though I have sufficient balance in my account, please do the needful so that I don't have to levy any extra charges at your earliest.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sarat6226
              May 14, 2020
              Report
              Copy

              I have being charged illegal by axis bank credit card though I have made credit card payment on time.

              On 1st April 2020 I made the axis bank credit card payment from my HDFC account. The due date was 3rd April'20. Still they charged me late payment fees + interest + auto debit bounce.

              Same thing they did in the month of may 20. I made payment on 2nd May before the due date still they charged me.

              When I requested them to refund the same they are saying it takes 3-5 days to get neft credit from other bank. Is it possible ? As per my knowledge it takes on 2 hrs maximum.

              They are looting the customers. Please help.
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abhinavv Mathurr
                May 12, 2020
                Resolved
                Report
                Copy
                Resolved

                Hi Axis Bank CEO,

                My account no is Saving account no [protected]

                My company is having salary account with Axis bank.. where almost all the employees are useless. I have made a complaint related to my money got locked in lien balance by 12th, May, 2020 at Axis bank, Hinjewadi branch, Pune . Spoke to call center twice and they referred credit card department who has locked my amount in lien balance. Credit card department not picking up the phone for the past 2 days and most of the times its busy too.

                I personally went to Axis bank, Hinjawadi branch, Pune and there they ask me to fill the form to remove the lien from my account and told that you will receive a complaint no on your registered mobile number by today evening i. e on 12th, May 2020. I have still not received any complaint no against my complaint. The person who have registered my complaint had given his visiting card, but his number on card is not in service.
                In the branch they told me that there is a tat for 7 days. During this time your query will be resolved. Please solve my issue ASAP otherwise I will make the complaint at higher authorities.

                Regards
                Abhinav Mathur
                [protected]
                +1 photos
                Aug 14, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 13, 2020
                Axis Bank Customer Care's response
                Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PRIYA RAJBHAR
                  from Pune, Maharashtra
                  May 12, 2020
                  Report
                  Copy

                  Dear Sir/ Madam,

                  This is Priya Rajbhar. I have a personal loan account in your bank . Account no. is PPR[protected].

                  Please advise why there was debit of Rs. 590/- multiple times as ACH debit return charges from my HDFC account on 5th may, 2020.

                  There was no bounce in payment from my end then why the deduction. Please explain.
                  May 12, 2020
                  Updated by PRIYA RAJBHAR
                  Dear Sir/ Madam,

                  This is Priya Rajbhar. I have a personal loan account in your bank . Account no. is PPR[protected].

                  Please advise why there was debit of Rs. 590/- 15 times as ACH debit return charges from my account on 5th may, 2020.

                  There was no bounce in payment from my end then why the deduction. Please explain.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Adwika18
                    May 9, 2020
                    Report
                    Copy

                    I had around 960 rs in axis ASAP account.
                    The money was deducted & now I have 0 balance.
                    The reason for the money deducted is kyc not completed.I'm not able to go to a physical axis Bank branch due to the recent lockdown restrictions.
                    The account is AXIS ASAP.
                    I want my money back.Kindly assist with this issue.
                    Thank you.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sikhyasarthi Mallick
                      May 8, 2020
                      Report
                      Copy

                      I have paid my credit card bill still my lien amount is not released
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shakirghate
                        May 8, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        You guys not replying on emails, neither available over phone. I can't register for netbanking as get error "we are having difficulties processing your request. Please try again later." how, do i talk to some rep from your end??? Please help, all other banks at least supporting for the urgent queries over email, but your not. Please help.

                        Email: shakir. [protected]@gmail.com and shakir. [protected]@routemobile.com
                        [protected] |[protected]
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 09, 2020
                        Axis Bank Customer Care's response
                        Hi, we are open to help you! Here is a link that will help to address your concern https://www.axisbank.com/bank-smart/internet-banking/getting-started Regards, Team Axis Bank.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bindushreejm
                          May 8, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          The bank deducted 286 from my savings account and since i have paid all the dues outstanding on my credit card a day before than the due date, no such amount should have been deducted. The due amount had already been settled in the credit card a day before the due date. Customer care service of axis bank credit card is not working for covid-19 but they are looting the money from the customers. Please make sure they refund my amount back.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 08, 2020
                          Axis Bank Customer Care's response
                          Hi, we request you share your registered contact number for further assistance. Regards, Team Axis Bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tamal Acharya
                            May 8, 2020
                            Report
                            Copy

                            My account balance of axis bank has been deducted by Rs.3588 by ECOM PUR GOOGLE without my authorization.
                            Please consider this matter seriously and I want the full refund of my money back.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              abhi4433
                              May 8, 2020
                              Report
                              Copy

                              My account was deducted for Rs 4444 on the name of BRN PYMT CARD from my saving account in Axis Bank. There was no more explanation on the deduction and no prior notification for the deduction. Please help me get my money back.
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hemanth Kumar kondragunta
                                May 8, 2020
                                Report
                                Copy

                                Address: Axis bank-town Branch Nellore

                                I lost my Axis debit card before moratorium. I am unable to login for net banking. for all my EMI's and CC bills auto debit. but they maid BNR charges to my account of Rs 1978 /-
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tamal Acharya
                                  May 8, 2020
                                  Report
                                  Copy

                                  There has been an unauthorized fraud transaction made with my bank account by PUR/GOOGLE in which a large sum of money has been deducted from my bank account without my involvement.
                                  Please consider this issue very seriously and please solve it as soon as possible.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Diksha9977
                                    May 6, 2020
                                    Report
                                    Copy

                                    Address: At diksal post koshane, Tal karjat, Dist raigad

                                    Please debit my car loan emi
                                    Agreement no. AUR[protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit