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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13002
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6561
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Axis Bank reviews & complaints page 166

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D
Diksha9977
May 6, 2020
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Address: At diksal post koshane, Tal karjat, Dist raigad

Agreement Number AUR[protected]
NAME- MANISHA GANESH SAWANT

please change my register mobile number
my old mob. no. [protected]
new mob.no. [protected]
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    S
    SachinLadi
    from Mumbai, Maharashtra
    May 5, 2020
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    This is my axis account

    [protected]

    Branch worli

    Rs 850 deducted from axis bank

    Please refund my money back of rs 850
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      A
      Abdul farid
      May 5, 2020
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      Address: Abdul farid main road Sultanpur dist kota rajasthan 325204

      Sir hamre account Se loan ki 2 cycle hai April or November mager manger Dawat April or Nov ka interest march mein hI Kaat liya advanced mein Jabki hum loan ka pura amount with intrest deposit ker chuke hai
      +3 photos
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        R
        Ram Sah1984
        from Bengaluru, Karnataka
        May 5, 2020
        Resolved
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        Resolved

        Address: burahnpur

        Dear sir,

        I ram dular sah a credit card user of your bank my credit card information has been hacked by hacker how???.
        And they are trying 4/5 times to use this card one sample of transaction tryed by hacker is attched below. Plz share full details like location o[censored]se and merchant details to take this matter with cyber crime.
        Regards.

        Ram dular sah
        Customer id[protected]

        Dear customer,

        Thank you for banking with axis bank.

        Your transaction attempt for inr 6, 736.96 on your axis bank credit card xx4217 has been declined for security reasons.

        For further details or if this transaction was not authorized by you, please contact [protected]/[protected].

        Assuring you of our best services.

        Regards,

        Axis bank
        Credit cards

        Experience instant banking with the axis mobile app. Download it now.
        Google-play app-store windows store

        For additional details regarding your account, sms the appropriate keyword (S) to 5676782
        • for available credit limit, sms availbal
        • for card balance, sms cardbal
        • for last payment made, sms lastpay
        Aug 14, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 06, 2020
        Axis Bank Customer Care's response
        Hi, we assure you that Axis Bank does not ask for any account/card related information. Please be cautious and avoid sharing any account details with anyone. Regards, Team Axis Bank
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          U
          Upendra Vasireddy
          May 5, 2020
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          Address: Axis Bank IndiraNagar Bangalore
          Website: www.axisbank.com

          Name :upendra vasireddy account no:[protected]
          I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
          This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks.
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 06, 2020
          Axis Bank Customer Care's response
          Hi, as per guidelines issued by Govt. of India, Ministry of Finance, we have waived the minimum balance fee and ATM transaction fee for April - June 2020 period however the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please visit the following link for more details: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 Thanks for writing in! Regards, Team Axis Bank
          May 06, 2020
          Updated by Upendra Vasireddy
          My Complaint not related to 2020 yr charges, i am asking about why my account went to negative balance

          No negative balances in savings accounts: RBI. MUMBAI: Negative balances in savings accounts due to penalty charges are now history following a directive from the central bank. The RBI has asked banks to stop imposing charges for non-maintenance of minimum balance once the balance in a savings account touches zero

          May 06, 2020
          Updated by Upendra Vasireddy
          The RBI has asked banks to stop imposing charges for non-maintenance of minimum balance once the balance in a savings account touches zero.
          Then how come you guys charged..
          If the issue was not resolved i will complaint to RBI
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            S
            Sourav Puri
            May 5, 2020
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            I have a credit card and its bill is messaged to my mobile no but when I log in to my axis bank app it is not showing my credit card or my bill
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              R
              Ram Sah1984
              from Bengaluru, Karnataka
              May 4, 2020
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              Dear Sir,

              I ram dular sah i credit card user of axis bank some one hacked my credit card information and trying pay/ transaction from my card .
              so please trace transaction location and merchant for my further action a sample is attched .

              Dear Customer,

              Thank you for banking with Axis Bank.

              Your transaction attempt for INR 6, 736.96 on your Axis Bank Credit Card xx4217 has been declined for security reasons.

              For further details or if this transaction was not authorized by you, please contact [protected]/[protected].
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 05, 2020
              Axis Bank Customer Care's response
              Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
              Jun 10, 2020
              Updated by Ram Sah1984
              MY REG NO-[protected]
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                J
                Jitendrasinghrathore
                May 4, 2020
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                Address: Sriganganagar

                Sir I am jitendra Singh rathore my aadhhar no already mapping my axis Bank account but after some time not link my aadhar with my account mob no [protected]
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                  S
                  sachin2392
                  May 4, 2020
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                  Address: Airoli ,Mumnai

                  In this lock down, Axis Bank Pvt Ltd -IT department location Airoli, Mumbai branch, They are not taking salaries of vendor resources, please help us to make our payment..
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                    A
                    akki jaan
                    May 4, 2020
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                    Resolved

                    Address: City Centre, Gwalior

                    Respected sir.

                    I closed my personal loan account on axis bank till 15/03/2020 and also surrender my loan policy.

                    On date 01/04/2020 i received a sms from hdfc life insurance that payment of inr 2960.09 against policy pp000113 for lan ppr[protected] is credited to axis bank ltd. With utrn n[protected]

                    But still i have not received my amount please help to give my money back

                    Your sincerely
                    Raj kishore chhari
                    Loan a/c no. Ppr[protected]
                    May 20, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 05, 2020
                    Axis Bank Customer Care's response
                    Hi, we acknowledge your message and will get back to you at the earliest. Regards, Team Axis Bank
                    May 07, 2020
                    Updated by akki jaan
                    Dear sir.

                    please help to credit my money as soon as possible .
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                      akshsnwne
                      May 3, 2020
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                      Address: Shahpur Dist. Burhanpur

                      Dainik bhaskar news paper not reciving from 30/04/2020. Where do make a complaint to receive the news paper ??
                      My contact no. is [protected]
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                        B
                        Biki shaw100
                        May 2, 2020
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                        I have not received prior information about the brn payment deduction but rs 100 is deducted from my bank account
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                          H
                          Harleen S Upadhyay
                          May 2, 2020
                          Resolved
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                          Resolved

                          Axis bank kept levying huge charges on my axis bank account. I required this bank account for important transactions so i didn’t close it. I have paid the consolidated charges but it’s such a shame and no one is ready for refund or taking calls. I paid roughly 8800. I have no clue why i have been charged this huge amount. I have no details. It’s extremely sad we have to agree to everything these private banks ask for
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 02, 2020
                          Axis Bank Customer Care's response
                          Hi, we request you to share the registered contact number to assist you further. Regards, Team Axis Bank.
                          Verified Support
                          May 04, 2020
                          Axis Bank Customer Care's response
                          Hi, thanks for writing in. We are open to help you! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank.
                          [protected]
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                            P
                            Priyadarshini Sangya
                            May 2, 2020
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                            Sir I deposited money yesterday, and I saw that today 895 amount is deducted from my account,
                            Why they do that
                            May 02, 2020
                            Updated by Priyadarshini Sangya
                            895 rupees is suddenly deducted from my account
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                              R
                              richa raghuvanshi
                              May 2, 2020
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                              I am holding salary account with axis bank,
                              I have never applied for demat account from axis bank but still dp charges are deducted from my account without information,

                              In first year inr 263 got deducted from account and i complaint about same so next 1 year no deduction but again this year in april i got message that inr xxx gor deducted from my account for dp charges,

                              Due to lockdown i am not able to go to bank for compalint.

                              Please reverse my amount.
                              Axis Bank customer support has been notified about the posted complaint.
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                                H
                                Hemendra Chauhan
                                May 2, 2020
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                                Address: axis bank bazpur

                                My credit card payment is 3456 rs & due date is 02/05/2020. and i payed this amount on 02/05/2020. but axis bank deduct 173 rs. for this late fee. please do action against Axis Bank. why they foolish people.
                                +1 photos
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                                  Ramkumar Ethiraj
                                  May 2, 2020
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                                  I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. During this covid-19 lock-down period, i was planning to move a part of my saving amount to axis bank account. Hence i was attempting to gain access to my account to discover negative balance in my account. I haven't received any message / mail notification about these deductions. When i called customer care to close account. But the instruction was to visit the home branch, which is illogical during this situation. Even this moment they might be deducting more charges. A friend of mine informed me about the negative balance rule from rbi. I am seriously shocked to know that me as a customer and rbi as a regulator, both have been cheated by axis. Even in the attached transactions, there is no track of deduction and a balance inquiry has give back the negative balance details
                                  +1 photos
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 04, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                                  May 09, 2020
                                  Updated by Ramkumar Ethiraj
                                  Responded through DM to https://www.consumercomplaints.in/profile-2285453 this profile
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                                    S
                                    San1803
                                    from Delhi, Delhi
                                    May 2, 2020
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                                    I withdraw 2000 rs from axis ATM in Shanthi layout Bangalore on may 1st by 11:14 the amount got debited from my IDBI account but from ATM got unable to dispense cash error please have a check and do needful
                                    +1 photos
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                                      raovick
                                      from Chennai, Tamil Nadu
                                      May 1, 2020
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                                      I'm vignesh and i have created a salary account in axisbank at last month. Now i'm unable to do any kind of fund transfer through web/mobile banking and tried to report to service desk multiple times but no luck. Simply they're telling to reach the branch office for this issue. How can i go to bank in this current situation? Then what is the use of having online banking.?

                                      Even i tried to create a service ticket through online but no use.

                                      I sent few emails to [protected]@axisbank along with error screenshots but still no use.

                                      No one there from bank to understand the problem.

                                      Now i'm worried that i made a bad decision for choosing this bank.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 01, 2020
                                      Axis Bank Customer Care's response
                                      Hi, please share your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
                                      May 01, 2020
                                      Updated by raovick
                                      My contact number [protected]
                                      May 03, 2020
                                      Updated by raovick
                                      Still I can't do any kind fund of transfer. I reported this issue at March 20, 2020 but still now i didn't get any response/call from axis bank. Not sure that how many days I need to wait to get this fixed.

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                                        B
                                        Bpittalia
                                        Apr 30, 2020
                                        Resolved
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                                        Resolved

                                        I don't have any axis bank relationship but I received sms from axis bank that my savings account is link with axis upi app, then suddenly my account get debited with 5000, this is strange, axis bank name is abusing
                                        +2 photos
                                        May 1, 2020
                                        Complaint marked as Resolved 
                                        No response, worst service
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