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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 166

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A
Adwika18
May 9, 2020
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I had around 960 rs in axis ASAP account.
The money was deducted & now I have 0 balance.
The reason for the money deducted is kyc not completed.I'm not able to go to a physical axis Bank branch due to the recent lockdown restrictions.
The account is AXIS ASAP.
I want my money back.Kindly assist with this issue.
Thank you.
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    S
    Sikhyasarthi Mallick
    May 8, 2020
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    I have paid my credit card bill still my lien amount is not released
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      S
      Shakirghate
      May 8, 2020
      Resolved
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      Resolved

      You guys not replying on emails, neither available over phone. I can't register for netbanking as get error "we are having difficulties processing your request. Please try again later." how, do i talk to some rep from your end??? Please help, all other banks at least supporting for the urgent queries over email, but your not. Please help.

      Email: shakir. [protected]@gmail.com and shakir. [protected]@routemobile.com
      [protected] |[protected]
      Aug 14, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 09, 2020
      Axis Bank Customer Care's response
      Hi, we are open to help you! Here is a link that will help to address your concern https://www.axisbank.com/bank-smart/internet-banking/getting-started Regards, Team Axis Bank.
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        B
        Bindushreejm
        May 8, 2020
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        The bank deducted 286 from my savings account and since i have paid all the dues outstanding on my credit card a day before than the due date, no such amount should have been deducted. The due amount had already been settled in the credit card a day before the due date. Customer care service of axis bank credit card is not working for covid-19 but they are looting the money from the customers. Please make sure they refund my amount back.
        Aug 6, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 08, 2020
        Axis Bank Customer Care's response
        Hi, we request you share your registered contact number for further assistance. Regards, Team Axis Bank
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          T
          Tamal Acharya
          May 8, 2020
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          My account balance of axis bank has been deducted by Rs.3588 by ECOM PUR GOOGLE without my authorization.
          Please consider this matter seriously and I want the full refund of my money back.
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            A
            abhi4433
            May 8, 2020
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            My account was deducted for Rs 4444 on the name of BRN PYMT CARD from my saving account in Axis Bank. There was no more explanation on the deduction and no prior notification for the deduction. Please help me get my money back.
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              H
              Hemanth Kumar kondragunta
              May 8, 2020
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              Address: Axis bank-town Branch Nellore

              I lost my Axis debit card before moratorium. I am unable to login for net banking. for all my EMI's and CC bills auto debit. but they maid BNR charges to my account of Rs 1978 /-
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                T
                Tamal Acharya
                May 8, 2020
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                There has been an unauthorized fraud transaction made with my bank account by PUR/GOOGLE in which a large sum of money has been deducted from my bank account without my involvement.
                Please consider this issue very seriously and please solve it as soon as possible.
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                  D
                  Diksha9977
                  May 6, 2020
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                  Address: At diksal post koshane, Tal karjat, Dist raigad

                  Please debit my car loan emi
                  Agreement no. AUR[protected]
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                    D
                    Diksha9977
                    May 6, 2020
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                    Address: At diksal post koshane, Tal karjat, Dist raigad

                    Agreement Number AUR[protected]
                    NAME- MANISHA GANESH SAWANT

                    please change my register mobile number
                    my old mob. no. [protected]
                    new mob.no. [protected]
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                      S
                      SachinLadi
                      from Mumbai, Maharashtra
                      May 5, 2020
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                      This is my axis account

                      [protected]

                      Branch worli

                      Rs 850 deducted from axis bank

                      Please refund my money back of rs 850
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                        A
                        Abdul farid
                        May 5, 2020
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                        Address: Abdul farid main road Sultanpur dist kota rajasthan 325204

                        Sir hamre account Se loan ki 2 cycle hai April or November mager manger Dawat April or Nov ka interest march mein hI Kaat liya advanced mein Jabki hum loan ka pura amount with intrest deposit ker chuke hai
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                          R
                          Ram Sah1984
                          from Bengaluru, Karnataka
                          May 5, 2020
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                          Resolved

                          Address: burahnpur

                          Dear sir,

                          I ram dular sah a credit card user of your bank my credit card information has been hacked by hacker how???.
                          And they are trying 4/5 times to use this card one sample of transaction tryed by hacker is attched below. Plz share full details like location o[censored]se and merchant details to take this matter with cyber crime.
                          Regards.

                          Ram dular sah
                          Customer id[protected]

                          Dear customer,

                          Thank you for banking with axis bank.

                          Your transaction attempt for inr 6, 736.96 on your axis bank credit card xx4217 has been declined for security reasons.

                          For further details or if this transaction was not authorized by you, please contact [protected]/[protected].

                          Assuring you of our best services.

                          Regards,

                          Axis bank
                          Credit cards

                          Experience instant banking with the axis mobile app. Download it now.
                          Google-play app-store windows store

                          For additional details regarding your account, sms the appropriate keyword (S) to 5676782
                          • for available credit limit, sms availbal
                          • for card balance, sms cardbal
                          • for last payment made, sms lastpay
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 06, 2020
                          Axis Bank Customer Care's response
                          Hi, we assure you that Axis Bank does not ask for any account/card related information. Please be cautious and avoid sharing any account details with anyone. Regards, Team Axis Bank
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                            U
                            Upendra Vasireddy
                            May 5, 2020
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                            Address: Axis Bank IndiraNagar Bangalore
                            Website: www.axisbank.com

                            Name :upendra vasireddy account no:[protected]
                            I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
                            This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks.
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2020
                            Axis Bank Customer Care's response
                            Hi, as per guidelines issued by Govt. of India, Ministry of Finance, we have waived the minimum balance fee and ATM transaction fee for April - June 2020 period however the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please visit the following link for more details: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 Thanks for writing in! Regards, Team Axis Bank
                            May 06, 2020
                            Updated by Upendra Vasireddy
                            My Complaint not related to 2020 yr charges, i am asking about why my account went to negative balance

                            No negative balances in savings accounts: RBI. MUMBAI: Negative balances in savings accounts due to penalty charges are now history following a directive from the central bank. The RBI has asked banks to stop imposing charges for non-maintenance of minimum balance once the balance in a savings account touches zero

                            May 06, 2020
                            Updated by Upendra Vasireddy
                            The RBI has asked banks to stop imposing charges for non-maintenance of minimum balance once the balance in a savings account touches zero.
                            Then how come you guys charged..
                            If the issue was not resolved i will complaint to RBI
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                              S
                              Sourav Puri
                              May 5, 2020
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                              I have a credit card and its bill is messaged to my mobile no but when I log in to my axis bank app it is not showing my credit card or my bill
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                                R
                                Ram Sah1984
                                from Bengaluru, Karnataka
                                May 4, 2020
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                                Dear Sir,

                                I ram dular sah i credit card user of axis bank some one hacked my credit card information and trying pay/ transaction from my card .
                                so please trace transaction location and merchant for my further action a sample is attched .

                                Dear Customer,

                                Thank you for banking with Axis Bank.

                                Your transaction attempt for INR 6, 736.96 on your Axis Bank Credit Card xx4217 has been declined for security reasons.

                                For further details or if this transaction was not authorized by you, please contact [protected]/[protected].
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 05, 2020
                                Axis Bank Customer Care's response
                                Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                                Jun 10, 2020
                                Updated by Ram Sah1984
                                MY REG NO-[protected]
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                                  J
                                  Jitendrasinghrathore
                                  May 4, 2020
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                                  Address: Sriganganagar

                                  Sir I am jitendra Singh rathore my aadhhar no already mapping my axis Bank account but after some time not link my aadhar with my account mob no [protected]
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                                    S
                                    sachin2392
                                    May 4, 2020
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                                    Address: Airoli ,Mumnai

                                    In this lock down, Axis Bank Pvt Ltd -IT department location Airoli, Mumbai branch, They are not taking salaries of vendor resources, please help us to make our payment..
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                                      A
                                      akki jaan
                                      May 4, 2020
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                                      Resolved

                                      Address: City Centre, Gwalior

                                      Respected sir.

                                      I closed my personal loan account on axis bank till 15/03/2020 and also surrender my loan policy.

                                      On date 01/04/2020 i received a sms from hdfc life insurance that payment of inr 2960.09 against policy pp000113 for lan ppr[protected] is credited to axis bank ltd. With utrn n[protected]

                                      But still i have not received my amount please help to give my money back

                                      Your sincerely
                                      Raj kishore chhari
                                      Loan a/c no. Ppr[protected]
                                      May 20, 2020
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 05, 2020
                                      Axis Bank Customer Care's response
                                      Hi, we acknowledge your message and will get back to you at the earliest. Regards, Team Axis Bank
                                      May 07, 2020
                                      Updated by akki jaan
                                      Dear sir.

                                      please help to credit my money as soon as possible .
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                                        A
                                        akshsnwne
                                        May 3, 2020
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                                        Address: Shahpur Dist. Burhanpur

                                        Dainik bhaskar news paper not reciving from 30/04/2020. Where do make a complaint to receive the news paper ??
                                        My contact no. is [protected]
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