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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 168

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P
Premvidya
Jul 10, 2020
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Dear team,
There are fraudulent transactions happened from my axis bank account / axis debit card without my concern. I have never shared any otp on the below transaction

Please find the detail of the fraudulent transaction below :-

[protected], ecom pur/google *tempo/g.co/helppay#/280520/19:56, amount:-inr 1.00
[protected], pur-rev//280520/19:56,
Amount:-inr 1.00

[protected], ecom pur/google *garen/g.co/helppay#/040620/07:57, amount:-inr 160.00
[protected], ecom pur/google* garen/mountain view/050620/08:23, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/050620/08:29, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/050620/08:43, amount:-inr 80.00
[protected], ecom pur/google* garen/mountain view/060620/07:48, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/070620/07:31, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/070620/10:37, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/070620/10:40, amount:-inr 80.00
[protected], ecom pur/google* garen/mountain view/080620/07:32, amount:-inr 29.00
[protected], ecom pur/google* garen/mountain view/090620/07:16, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/190620/07:27, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/200620/21:23, amount:-inr 80.00
[protected], ecom pur/google *garen/g.co/helppay#/200620/21:40, amount:-inr 80.00
[protected], ecom pur/google* garen/mountain view/220620/07:42, amount:-inr 80.00
[protected], ecom pur/google* garen/mountain view/220620/22:16, amount:-inr 80.00

Total amount loss: - inr 1229/-

I lost total inr 1229 /- with out my involvement, i never deal with this site for any transaction in the past.

Request you to please help me so that the amount is refunded back in my account.

Also, please ensure that, this fraud does not happen again in future.
Please let me know if you need any other information.

Regards,
Prem kumar pathak
[protected]
[protected]@gmail.com
Axis Bank customer support has been notified about the posted complaint.
Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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    A
    arindamsingha
    from Hāora, West Bengal
    Jul 10, 2020
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    Address: Bolpur

    I have opened an account with axis bank bolpur branch (West bengal) on 10th june with 9000 rupees ac no[protected] but did not received the welcome kit till date. The staff at bank tells that they have no information on their system..
    Jul 27, 2020
    Complaint marked as Resolved 
    Received the welcome kit today thank you..
    Axis Bank customer support has been notified about the posted complaint.
    Hi, we are open to help you! Here is a link that will help to address your concern https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-welc... Regards, Team Axis Bank.
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      P
      Padmasini A G
      Jul 8, 2020
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      Address: India

      The amount was deducted from my savings account without prior information even though i made a payment of credit card bill prior to the deadline.
      Axis Bank customer support has been notified about the posted complaint.
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        B
        born2win_it
        Jul 8, 2020
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        My credit /Debit cards blocked, unable to use NetBanking, no way for reaching customer care and I am always getting creditcard reminders inspite of paying 75% of the amount.

        No response from Customer Care, No response from Twitter DM all the email of they give us invalid ...For getting the unpaid EMI they send representative to doorstep but to clear a lien amount I am making 20 to 30 calls.

        By CIBIL is getting hitted and if irresponsible has another name it should be axis bank customer care
        Axis Bank customer support has been notified about the posted complaint.
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          I
          iampsinghal
          Jul 8, 2020
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          Resolved

          Axis bank is just fooling the customer and nothing else. As mentioned to me that there will be no charges for the credit card if there are no due's and if i dont use it.

          But somehow today, i got the message of debit amount of 590/- from my savings account linked to my credit card (Which i dont use and i dont have any due's pending)

          See to it asap.
          Aug 7, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 08, 2020
          Axis Bank Customer Care's response
          Hi, we regret the inconvenience caused. Please share us your registered contact details and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            N
            Nandini Kannan
            from Chennai, Tamil Nadu
            Jul 8, 2020
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            305 rupees have been debited from my account, on talking to customer care they told it's towards my credit card. But i have already paid for my credit card.
            Kindly help me to get my money back.
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 08, 2020
            Axis Bank Customer Care's response
            Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Jul 09, 2020
            Updated by Nandini Kannan
            Where to DM my number
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              K
              KiranChenna
              Jul 6, 2020
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              Hi,

              This is kiran chenna,

              I have ordered on netmeds using payment through axis bank internet banking. And i found that transaction is not successful.

              Please check and revert my amount back.

              Transaction date: 15th june 2020
              Transaction i'd:[protected]
              Transaction amount: rs. 861

              Thanks
              Kiran chenna
              Aug 8, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 07, 2020
              Axis Bank Customer Care's response
              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Regret the inconvenience caused. Regards, Team Axis Bank.
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                A
                Akhil M A
                Jul 6, 2020
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                I am trying to login to my axis net banking, but now it's showing invalid user credential all the time. But my login id is exactly same as the 9 digit code displayed on my checque book. Please resolve the issue.
                Axis Bank customer support has been notified about the posted complaint.
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                  M
                  Manikandan mkd
                  Jul 6, 2020
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                  Address: Uttar Pradesh

                  Hai,

                  This is manikandan,

                  Here i want to report the fake job from axis bank.

                  Some of the fraudsters using the reputed organization name "axis bank", asked for money to offer the job. Fraudsters using the name of axis bank, and also create some fake mail id and all which looks real as axis bank's mail id domain, from which they sent fake offer and ask for money to releasing offer letter.

                  Fake mail id : [protected]@axisbankcareers.in

                  Whatsapp business account number : [protected]

                  These fraudsters should be investigated and proper action should be taken against them which lets them not to do again.

                  Please take action on them.

                  Thank you.
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Sushma Waraich
                    Jul 6, 2020
                    Resolved
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                    Resolved

                    Address: 163,Nagla Farm,Meerut Road ,Karnal

                    Dear sir
                    Thus is sushma chaudhary from karnal haryana. My account is in axis bank mall road. I issued a credit card and took a loan. My monthly installment was around 5700. But the amount which is being cut from my account every month is around 7500. I called customer care also but no one resolve it. This is my request to please update me with my credit card deduction amount and also give me the reason why it is being cut more than my fix emi. Hoping for an favourable action. My email id is [protected]@gmail.com.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 07, 2020
                    Axis Bank Customer Care's response
                    Hi, we regret the inconvenience caused. Please share us your registered contact details and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      M
                      mohan khari
                      Jul 6, 2020
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                      Address: Village Umarpur Lisora, Post khatauli

                      When i payed all payment of my credit card then why bank deduct money to my account
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        rekha991989
                        Jul 5, 2020
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                        Resolved

                        I was trying to renew my website domain and there has been a lot of delay in otp generation by axis bank. When i submit for resend otp, then they release the first requested otp & the transaction fails. Further, to raise any complaint, their toll-free number says you don't have sufficient balance to make this call. And now the otp's and vbv requested today came & disappeared from my mobile. Didn't understand how could that happen?
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 06, 2020
                        Axis Bank Customer Care's response
                        Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                          Y
                          Yadav Krishan
                          Jul 4, 2020
                          Resolved
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                          Resolved

                          Dear sir/ma'am,
                          Axis bank executives open my demat account without taking my consent. So, i sandeep s/o sh. Dharmpal want to close my demat account. Details are as follows
                          1. Name - sandeep
                          2. Demat account number -
                          Nsdl dp - in304295
                          Client id[protected]
                          3. Registered mobile number - [protected]

                          I request you please close my demat account as soon as possible.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                            H
                            hari884u
                            Jul 3, 2020
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                            Address: AXIS BANK BEGUMPET BRANCH

                            I tried to transfer 26000 to pay my loan through upi transaction failed and money also deducted for three im trying to contact customer care they are transferring call but not responding. This kind of banks should ban by RBI.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Santosh Shakar pawar
                              Jul 3, 2020
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                              Resolved

                              Address: Hyderabad

                              This is Santosh pawar I have transferred fund though Axis Phone banking UPI(To Kotak bank) 24, 000Rs on[protected] The transaction got failed And amount got debited, It is not got credited to beneficiary account also
                              Axis Customer ID:[protected]
                              Reg Mobile: [protected]

                              Regards
                              Santosh pawar
                              Email: santosh.[protected]@outlook.com
                              Jan 24, 2021
                              Complaint marked as Resolved 
                              Thank you
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 04, 2020
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                                D
                                Devidass Singh
                                Jul 3, 2020
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                                Resolved

                                Address: Axis bank ATM Vijay Nagar Ghaziabad 201009

                                I went to the axis bank atm card.
                                I was having axis bank atm card and i put the atm card in the money and it didn't comes out from the atm. On screen it comes collect your card but card did not comes out from machine.
                                And amount 40000 debited from the account 4 times ten thousand (10000). I complain to the customer care of axis bank till now no action is taken please help me
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 03, 2020
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused and request you to visit the following link to raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx Regards, Team Axis Bank
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                                  D
                                  dsd4u
                                  Jul 3, 2020
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                                  Address: AXIS Bank, Baghajatin Branch, Branch Code:4161, RENU VILLA (1ST FLOOR) 17 S.C.MALLIK ROAD, KOLKATA-700086

                                  Myself (Durga shankar das) have deposited rs:75000 to open a new accont on 16th june 2020 as advised by axis banker "mr srikanta mandal" (Baghajatin branch) to open a prestige account minimum balance is required more than 50000 and account will be opened within 4-48 hrs, where as after several physical follow ups (5 times) and interference by bank manager mr. "pinaki sen" anyhow my account opened on 26th june 2020 till the time the money is deducted from my other bank account and no trace abut the same. Since then till now i have not received any passbook, welcome kit even after several request also not received instant check book. This bank has no facility to withdraw money through withdrawal slip. When in urgent requirement i asked the bank i got reply from bank manager he can transfer fund from my own accent to another account but for these also i have to go physically and do some paper work. Is it the way of service provide by a bank? I am suffering from chest pain and physically not well and in these situation i am also not able to withdraw my own money. So i request the forum and owner of these forum to take some necessary steps the mental and physical trouble i am facing and to close the account after transferring all my fund to my old accont in another branch with out any deduction.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jul 03, 2020
                                  Updated by dsd4u
                                  Please let me know the complaint no and status
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                                    T
                                    Thamale Mamatha Mudhiraj
                                    Jul 2, 2020
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                                    Resolved

                                    Hi Team,

                                    This is Thamale Mamatha
                                    On 29th Feb, 2020. there is a deduction @1799 due to One assist services.
                                    I haven't used any services and also not will to receive services from your team. So please deactivate my one assist service account and refund the same amount as soon as possible.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Jul 02, 2020
                                    Updated by Thamale Mamatha Mudhiraj
                                    Hi there is deduction on 27th Feb, 2020 @1899 please check it once
                                    Dear Thamale,
                                    We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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                                      D
                                      deeshugupta
                                      Jul 2, 2020
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                                      I did a transaction on Easypay payment gateway on SDMC website on June 28th 2020 using Phonepe. Transaction ID from Phonepe is P2006282038091697622128.

                                      The payment succeeded on phonepe but failed at easypay end. I got the following message.

                                      This page can't be displayed. Contact support for additional information.
                                      The incident ID is:[protected]
                                      The Event ID is:[protected].

                                      The amount was debited from my account and still hasn't been reverted. What needs to be done in this case?
                                      Axis Bank customer support has been notified about the posted complaint.
                                      What happened next?
                                      Did you money get returned to your account or credited to the merchant account??
                                      I'm facing the same issue right now
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                                        H
                                        Himanshu_G
                                        Jul 2, 2020
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                                        Resolved

                                        Hi team,

                                        Daily i am getting 6-7 times calls from axis bank. I have priority customer account of axis bank.
                                        But due to these calls i am getting harassed mentally. They called me bad timings like when i am sleeping, so its disturbing also.

                                        Can you please register complain against spam calls, so i would live happy.

                                        Giving you some numbers of those calls, might be helpful for tracking such calls -

                                        +[protected]
                                        +[protected]
                                        +[protected]
                                        +[protected]
                                        +[protected]
                                        +[protected]
                                        +[protected]
                                        +[protected]
                                        +[protected]
                                        +[protected]
                                        ... Its kind of series of these number.. I have blocked each time so get call new number.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 03, 2020
                                        Axis Bank Customer Care's response
                                        Hi, we request you to share the registered contact number for further assistance. Regards, Team Axis Bank.
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