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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 171

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S
shital.meghanathi
from Ahmedabad, Gujarat
Apr 12, 2020
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Hello,

I have salary account in Axis Bank. I checked my balance and Axis Bank have deducted 15 rs Consolidated charges and 18% GST(2.70 rs) from my account. They deduct it every month without any reason. Please help me to get my money back and stop this to deduct every month.
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    reshma22897 jesus
    Apr 12, 2020
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    Hi, i have salary account in axis bank & when i checked my balance they have deducted 536rs from my account written as Consolidated Charges. without any information you guys took money from our account for every month.i need my money

    Reshma
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      Aniroodh
      from Gwalior, Madhya Pradesh
      Apr 12, 2020
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      I have a saving account in axis bank and i am maintained it very well but i have charged for my account what is this... This bank is wrost of all i have ever seen my ac no is [protected]
      +1 photos
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        N
        nidhivig
        from Agra, Uttar Pradesh
        Apr 12, 2020
        Resolved
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        Address: C-3/21,JANAKPURI,NEW DELHI-110058.
        Website: www.axisbank.com

        Dear sir/madam,
        I am having savings account in my axis bank close to my home, yesterday my axis bank savings account has been debited by consolidated charges for 150 rupees & also a [protected]@18% on this charge for 27 rupees also has been debited from my axis bank savings account as on 11/april/2020 in the morning of 11/april/2020, now i am maintaining an average monthly balance of 10, 000 rupees every month and every year plus i donot have any credit-cards or debit-cards of axis bank now i want full refund of 150 rupees + 27 rupees in my account at the earliest so i want my axis bank to refund 177 rupees (150+27 rupees) in my axis bank savings account-number-[protected] at the earliest, my axis bank account-number-is [protected].
        Apr 17, 2020
        Complaint marked as Resolved 
        i did not want any money from axis bank now & i am withdrawing my complaint against AXIS BANK FOREVER BECAUSE IT APPEARS THAT AXIS BANK WILL NOT BE REFUNDING MY HARD EARNED MONEY IN FUTURE AND AXIS BANK IS A HOPELESS BANK WITH HOPELESS & UNWORTHY STAFF & ITS HOPELESS-WORKING POLICIES, THANKS & REGARDS, NIDHI VIG.
        Axis Bank customer support has been notified about the posted complaint.
        Apr 12, 2020
        Updated by nidhivig
        i donot have any card of axis bank,
        thanks& regards,
        nidhivig
        savings bank a/c-number-[protected]
        Apr 12, 2020
        Updated by nidhivig
        please refund my amount-150+27 rupees in my axis bank account-number-[protected] at the earliest,
        thanks& regards,
        nidhivig,
        my savings bank a/c-number-[protected]
        Apr 12, 2020
        Updated by nidhivig
        i have always maintained more than minimum average monthly balance in my axis bank savings bank account since 2009-ie, the time of opening my savings bank account in the YEAR-2009 & month-JANUARY-2009. MY AXIS BANK-SAVINGS -BANK -ACCOUNT-NUMBER-[protected], AT THE C-3/, 21, JANAKPURI, NEW DELHI-110058, ADDRESS-OF- MY -AXIS BANK-BRANCH
        THANKS & REGARDS,
        NIDHI VIG,
        MY ACCOUNT-NUMBER-[protected].

        THANKS & REGARDS,
        NIDHI VIG,
        Apr 13, 2020
        Updated by nidhivig
        please refund 177 rupees to my axis bank savings bank account-number-[protected] at the earliest,
        thanks & regards,
        nidhi vig
        axis-bank-account-number-[protected]-my savings bank account-number of AXIS-BANK ONLY.
        Verified Support
        Apr 14, 2020
        Axis Bank Customer Care's response
        Hi, thanks for writing in. We are open to help you! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank.
        Apr 15, 2020
        Updated by nidhivig
        DEAR SIR/MADAM,
        I AM NOT WITHDRAWING MY THIS COMPLAINT AGAINST AXIS BANK UNLESS AND UNTILL I GET MY FULL REFUND OF MY MONEY 177 RUPEES INTO MY SAVINGS AXIS-BANK- ACCOUNT-NUMBER-[protected] AT THE EARLIEST AS POSSIBLE,
        THANKS & REGARDS,
        NIDHI VIG.
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          TRILOK CHAND SHARMA
          from Mumbai, Maharashtra
          Apr 12, 2020
          Resolved
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          Address: Mumbai

          I have a saving account with axis bank on 11th april 2020 they have deducted 350+63 gst charges from my account and writting only consolidated charges.
          Kindly help me to know why these charges deducted from my account without my knowledge.
          I am using this account since long time but before deduction bank should inform to the customer that you are going to deduct some charges. I am suddenly check my account as my emi will be gone on 10th due to this deduction my emi can be bounced. Then i have to pay emi bounce charges becuase of non information from bank.
          May 15, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 13, 2020
          Axis Bank Customer Care's response
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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            S
            Surya Vijayakumar
            Apr 12, 2020
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            Address: Chennai

            Hi Axis Direct,

            I don't use axis Direct at all. Then why the hell did you deduct 845.31 rupees from my account without my permission. I need my money back as soon as possible. Or else I will try to expose this in social media with my full statement. I need my money tomorrow as I have personal needs.

            Thanks
            +1 photos
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              N
              Nareshnato
              Apr 12, 2020
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              Dear axis bank support team,

              In my axis saving account they deduct consolidated charges rs. 770 plus gst 18% rs. 139...and account balance also gone -700rs. Overall they deduct 1600rs. Usually they took 8rs consolidated charges. Now why they deduct these much of amount... How I reverse these amount?
              +1 photos
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                M
                Mohan2805
                Apr 12, 2020
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                Hi, i have a axis bank saving bank account but when i checked my account they had deducted 2850 and 18% gst on that as consolidated charges and they are charging 2500 as cheque return ach without informing. Please tell me what should i do to get my money back. This problem is from past four months they are just deducting amount as they wish and without giving us any knowledge. If i have taken emi moratorium issued by the finance company still they have deducted 2500 as cheque return ach charges. If they are deducting thousands of rupees how will we able to survive on this situation. Axis bank request you to check on this revert the money back

                Thanks and regards
                Mohan kumar d
                [protected]@gmail.com
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 13, 2020
                Axis Bank Customer Care's response
                Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank
                Apr 13, 2020
                Updated by Mohan2805
                Hi sir,
                But the amount debited for me is Rs.2865 plus Rs.505 GST For just non maintenance charges how can they deduct so much . I would request to give us proper info on this or revert back the money if it's faulty
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                  P
                  Pasala Mohanchandra
                  Apr 12, 2020
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                  Address: Veeravasram

                  Hai,
                  I have an SB account in Axis Bank with minimum maintenance of 5000 /-. I am maintaining the balance continuously, but yesterday they are debited as "consolidated charger ac -1196.48/-"&"GST @18% on charges-215/-" they are debited from my account. So there is an any option to refunded of my money.
                  +1 photos
                  Apr 12, 2020
                  Updated by Pasala Mohanchandra
                  And it is not the first time to debit money, I have opened account in December and money has debit like this is the second time.
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                    N
                    Nareshpv
                    from Mumbai, Maharashtra
                    Apr 11, 2020
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                    Address: Axis bank kanigiri branch prakasam dt 523230 andhrapradesh

                    Hi, i have saving account in axis bank kanigiri branch prakasam dt ap my customers i'd is[protected] & when i checked my balance they have deducted every month averaged ₹300 to ₹400 from my savings account. Without any prior intimation in the name of consolidated dp charges and gst. Howmuch they sucking public money without intimation i'm requested to bank kindly refund my amount and immediately close saving account at ur bank and i don't want your cheating service. If your not refund means will proceed legally
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 14, 2020
                    Axis Bank Customer Care's response
                    Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank
                    Apr 14, 2020
                    Updated by Nareshpv
                    Axis bank customer care support team I request u don't tell lies or simply don't send reply. their clearly mention consolidated charges like that this month 900 deducted means how normal citizen situation I can't imagine every month I'm maintained minimum bal ok pakka I will proceed legally don't worry
                    Apr 14, 2020
                    Updated by Nareshpv
                    How ur given this type of reply ur also employee u know what happens here then y ur telling life's worst customer service team Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank.
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                      M
                      Mahesh S Pallakki
                      Apr 11, 2020
                      Resolved
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                      Resolved

                      Hi i'm mahesh working in vibgyor high haralur road (Bangalore).. Axis bank salary account holder.
                      I'm writing this with lots of patience and frustration.
                      This is regarding my salary account blockage which you people (Axis) have done due to non payment of credit card bill. You have blocked my salary account from past 3month where you are not allowed to do that. And closed all way of communication to solve this.
                      When i called customer care number, executive will say i should contact branch and if i contact branch they will say i have to contact customer care. What the hell your service is. And you people will show sentimental tvc's in tv.
                      You people deducting my full salary from past two month. Once customer care executive said pay 20k then only my salary account will release. You deducted 20k (January). When i contacted customer care they said i should pay 11k then only my salary account will release. But next month (February) you people deducted 21k from my salary account. The very next day you charged 2k interest also.
                      If i contact anyone from axis bank they will say we can't do anything. What the hell is this. If you do like this what should i do for my life and what should i do to feed my family. And if you block my account like that how can i do transaction, pay your bills and i have other bills to pay also. If you people only deduct all my salary. What about my other commitment.
                      *apart from that the are putting consolidated charges of 500rs
                      May 14, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2020
                      Axis Bank Customer Care's response
                      Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        S
                        Sayyed Sufiyan Mohd Shafi
                        Apr 11, 2020
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                        Resolved

                        consolidated charges in salary account

                        Address: Mumbai

                        Hi,
                        I am sufiyan sayyed holding an account in axis bank. The account that i am holding is a salary account since last 2 years. From last 2 months the bank is charging me consolidation charges.in the month of march 2020 they charged me rs 700 and this month they charged me rs 527 and my account is also showing the balance in minus of rs 92.78.
                        Kindly do the needfull.
                        Email id [protected]@gmail.com

                        Thanks...
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                        R
                        Apr 11, 2020
                        Resolved
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                        Resolved

                        Address: Axis bank ,Dunlop branch,101A/1ground floor ,Shree towersBT Road,Bridge ,Dunlop Ashokgarh,Kolkata-700090

                        Axis bank has deducted 10798/- rs from my savings account without any intimation in the name of axis direct, share trading, consolidated dp charges.
                        What the hell is going on, axis bank is deducting money like anything.. People are suffering for lockdown now and this # axis bank is deducting money like anything..
                        Please refund this hard earned amount immediately. If axis bank is continue this kind of activities towards customer account then very soon you bank will be closed. My email i’d is=[protected]@gmail.com
                        May 14, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2020
                        Axis Bank Customer Care's response
                        Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank
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                          S
                          Sourabh1992
                          Apr 11, 2020
                          Resolved
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                          Resolved

                          Hi,

                          I have an salary account in axis bank, while i was looking at the account summary then i got to know that they have deducted 4177.50 and plus 18% gst i. E. 751.95 in the name of consolidated charges for a/c.

                          What the hell is going on, in the name of charges they are deducting money like anything. The same incident has happened earlier but i didn't action on it. This time this is absolutely ridiculous.

                          100's - 200's can be under-stable but 5000 rs in the name charges not digestive.

                          I request to consumer department please help me for the same. They are thugs in the name of bank.

                          Thanks,
                          Sourabh
                          May 13, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 12, 2020
                          Axis Bank Customer Care's response
                          Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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                            Santhosh. A
                            Apr 11, 2020
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                            Address: Kodihalli indranagar

                            Hi I'm santhosh.A I've account in axis bank in Bangalore why you people deducted amount for my account some of RS 955 +171 as gst please refund the amount do the needful..
                            +1 photos
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                              Kshirodra Meher
                              Apr 11, 2020
                              Resolved
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                              Resolved

                              Hi team,

                              In two years you have charged me around 15000/- inr just in the name of account charges. Why? Also no where in the account details you have mentioned that you are going to charge xyz amount because you haven't maintain the minimum balance. That's why few days back i have transferred around 12k amount but today you deducted all the amount from my account.

                              I want full refund of my money. Please refund my money it can't be the case that without informing the customer you are deducting the hard earn money.

                              Thank you
                              +1 photos
                              May 14, 2020
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 13, 2020
                              Axis Bank Customer Care's response
                              Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank
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                                TECH CYBER
                                Apr 11, 2020
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                                Address: Moreh Branch, Pin: 795131. State: Manipur

                                Sir i have done axis bank imps transaction on date 10/04/2020 amount rs. 50000. The transaction has failed and the amount got debited from my account. Neither the amount credited to beneficiary account. I have wait for a day to reverse back the debited amount.
                                Please help i am in emergency.. Due to lockdown i can't go to my home branch.
                                Account last four digits: 8400
                                Receipt no. Mnsr623q0237
                                Rrn:[protected]
                                Date: 10/04/2020
                                +2 photos
                                Axis Bank customer support has been notified about the posted complaint.
                                Apr 11, 2020
                                Updated by TECH CYBER
                                My Customer ID:[protected]
                                Apr 13, 2020
                                Updated by TECH CYBER
                                Till Now i get No response from the Axis Bank Support team .. And I have no Idea were my Money has gone.. i will never do IMPS Transaction on axis bank mobile app. Its very disappointed service i came across.. They have failed to reverse back the money after serveral complaint..
                                Your Customers money is not a Joke...
                                In this urgency of COVID 19 you bank make us more trouble to me.
                                Verified Support
                                Apr 13, 2020
                                Axis Bank Customer Care's response
                                Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank
                                Apr 13, 2020
                                Updated by TECH CYBER
                                Axis Bank Support Team are you guys smoking Weed
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                                  DD Babu krishnan
                                  Apr 11, 2020
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                                  Address: Trichy

                                  Onsolidated Charges for A/c on[protected] deducted 750 +18% GST

                                  Consolidated Charges for A/c on[protected] deducted 750 +18% GST

                                  I need clear statement for this issue from your side as soon as earlier.

                                  Last month also some technical issue on youside, which mail dated on 5-mar-2020
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                                    arpanashish
                                    Apr 11, 2020
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                                    payment made but not reflecting in my credit card

                                    I made a complete outstanding payment in the month of march for my axis bank credit card which should have brought the balance to 0/-. But that is not posted on the account. Moreover they have messaged me about a new statement being generated for the month of april. The payment was made through net banking on 16th march in the amount of 1024/- with a transaction id of hga1p05cc[protected]. This has to be fixed as my balace should be 0/* but...
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                                    Shaikh129
                                    from Mumbai, Maharashtra
                                    Apr 10, 2020
                                    Resolved
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                                    Resolved

                                    Address: Mumbai lower parel west

                                    Hi,

                                    I have a salary account of axis bank and now i no more working this company since past 3 months and my balance is showing as of now 96, 734.55 i can't pay this amount and i have to close this account and also i need a new axis savings account to be opened lemme know the procedure for this asap.

                                    Thanks,
                                    Mustafa shaikh
                                    +1 photos
                                    May 15, 2020
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 13, 2020
                                    Axis Bank Customer Care's response
                                    Hi, you can avail the moratorium on payment of EMIs/installments and interest on Term Loans/Credit Card dues, and/or deferment of interest payments on Working Capital facilities. We have extended this support in line with the RBI guidelines on COVID-19. Please refer to the link: https://application.axisbank.co.in/webforms/axis-support/EMIConsentPage.aspx to avail the benefits. Regards, Team Axis Bank
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