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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 171

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S
SreeChiru
Apr 13, 2020
Resolved
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Hi team,

Today morning to evening time 5 times totaly (Rs. 5, 048.07) deducted from my account with any authentication and notification message. Even i called to axis bank customer care but there not responded due covid-19 crisis. Please check and verify on this issue and return to back my amount.

Find below unauthorized transaction details.
1.[protected]
Ecom pur/kfc 131 pp
Ap/quito/130420/04:53
Rs. 1018.46

2.[protected] ecom pur/tipti sa pp/quito/130420/12:08
Rs. 79.01

3.[protected] ecom pur/tipti sa pp/quito/130420/12:08
Rs. 1580.24

4.[protected] ecom pur/tipti sa pp/quito/130420/12:08
Rs. 1580.24

5.[protected] ecom pur/tipti sa pp/quito/130420/12:09
Rs.790.12

Total amount: rs. 5, 048.07

Thanks
Sreevani
May 15, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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    S
    SreeChiru
    Apr 13, 2020
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    Address: Flat No. 104, Rukmini Towers, Bhagyanagar Colony, KPHB, Kukatpally, Hyderabad

    Hi team,

    Today morning to evening time 5 times totaly (Rs. 5, 048.07) deducted from my account with any authentication and notification message. Even i called to axis bank customer care but there not responded due covid-19 crisis. Please check and verify on this issue and return to back my amount.

    Find below unauthorized transaction details.
    1.[protected]
    Ecom pur/kfc 131 pp
    Ap/quito/130420/04:53
    Rs. 1018.46

    2.[protected] ecom pur/tipti sa pp/quito/130420/12:08
    Rs. 79.01

    3.[protected] ecom pur/tipti sa pp/quito/130420/12:08
    Rs. 1580.24

    4.[protected] ecom pur/tipti sa pp/quito/130420/12:08
    Rs. 1580.24

    5.[protected] ecom pur/tipti sa pp/quito/130420/12:09
    Rs.790.12

    Total amount: rs. 5, 048.07

    Thanks
    Sreevani
    Axis Bank customer support has been notified about the posted complaint.
    Apr 13, 2020
    Updated by SreeChiru
    Issue is not resolved. Please check on this issue.
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      Nandu Ingale
      Apr 13, 2020
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      Address: Goregoan Mumbai

      Dear sir/ madam,

      My name is nandu sampat ingale & i have taken an instant personal loan from our bank. My loan a/c no:- ppr[protected]. I have try to contact in your customer care number but many times they are busy
      And not connect with service provider. I have job less in this lock down period. It's very difficult to go any axis bank branch to submitting letter (Stop & postpone loan emi) in this lock down period. So please postpone my personal loan emi.

      Do the needful.

      Yours faithfully

      Nandu sampat ingale.
      Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        S
        subbireddy299
        Apr 13, 2020
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        Iam complaint against axis Bank consolidated charges recently.that banks are send the SMS For Charges That Amount is 245/- But My Account Deducted 687/- and GST 123/-rs. these Axis Bank Is Doing Fraud.Please Sir Take A Action for this type fraud and Plz Get it my Account plz
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          latika rampure
          Apr 13, 2020
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          Address: Sakinaka

          How many times to will taken behalf of consolidated charges. This is worst bank of India.
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            M
            Mohammed Nehal
            from Hyderabad, Telangana
            Apr 13, 2020
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            deducted 500 rupees for not maintaining minimum balance

            Hi,

            This is Mohammed Nehal Uddin and my registered mobile number with bank account is [protected], i want to raise a dispute as axis bank had deducted 500 rupees from 2.2k in my account as I'm a student i had only 2.2 in my bank account from that they had deducted not 100 or 50 but they had deducted 500 rupees as it is very much valuable for me as the lock down is going on i couldn't close my bank account and they did this...
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            The President Of India
            Apr 13, 2020
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            Hi,

            In the recent transactions, 1100 was debited from my account without any reason.
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              Rishabh Tayal
              Apr 13, 2020
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              I want to settlement my credit cards amount please I not pay amount I want to pay 20℅ please approved
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                S
                Sameernamdev411
                Apr 13, 2020
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                axis direct charges - 885 debited

                I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification...
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                M
                Md Sagir Hossain
                Apr 13, 2020
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                money deducted from my axis bank account

                Hi

                RS 6163 has been deducted from my bank account without any notice.Can you please fix the issue.

                Payment ref: BRN-PYMT-CARD-[protected]

                I want to know about the details of the deduction....
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                P
                Praveen Reddy1
                Apr 13, 2020
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                Resolved

                Address: Hyderbad

                I'm Praveen, I didn't opt for the loan moratorium. Even though axis bank added 10, 000 as interest to my outstanding Balance and didn't deducted auto emi this month.Axis bank playing the tricks here so that they can get more interest even though customer not oped for moratorium.

                Please Help on this.
                Apr 15, 2020
                Complaint marked as Resolved 
                They have resolved this problem
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                  S
                  sandeep_4055
                  from Ahmedabad, Gujarat
                  Apr 13, 2020
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                  Dear sir,
                  I have current account in axis bank i doing well bussiness and maintain 50000 average balance account, but due to india lockdown all bussiness are affected and axis banks is doing same procedure as well they do. Bank applied consolidated charges in my account of ₹ 3608/- and 650/- gst
                  Due lock down no any bussiness man for survive fo account balance maintain. I want all my charges wave off and credit to my account. Otherwise i close all my accounts in bank and refer to all my approach accounts to close accounts in axis bank.
                  I hope you will take it seriously.

                  Thanking you
                  Sandeep bansal
                  [protected]
                  May 15, 2020
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 13, 2020
                  Axis Bank Customer Care's response
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                    Mohmmad waseem
                    Apr 13, 2020
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                    Dear sir/madam
                    kindly reverse the cut charges from my account number on 11.04.2020.
                    That cut charge by bank is not correct this time covid-19.
                    Not ware any customer
                    my contact number-[protected]
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                      N
                      Nandakumar Reddy
                      Apr 13, 2020
                      Resolved
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                      Resolved

                      This is senseless with axisbank online banking service. The log in never works in first place despite correct credentials and there is no way to reach out to a person or online help to reset the password to log in for online banking service. The faqs do not include clear information and the customer service number given on the site is such a useless piece of information, firstly, they don't have the options that customers need and secondly, they don't let customers talk to the executives at all. The ivr keeps asking to press some nonsense constantly without offering an option to speak to a human (If there is one on their side). What is the point in calling it "online banking" if you don't have proper online services? So fed up with this bank, surprising where they are heading to while the rest of the banks in the world even a way too small bank than so call axis is much better in providing online services and minimum customer services that make some sense.
                      May 15, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2020
                      Axis Bank Customer Care's response
                      Hi, we are open to help you. We request you to share the screenshot of the error for us to assist you. Regards, Team Axis Bank.
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                        Barun Jena
                        Apr 12, 2020
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                        Address: Axis Bank Mumbai..

                        Hi i have account with axis bank... Without any prior notice my account got debited with inr 575 previous month and 500 this month.. I don't want any clarification from bank side.. I just want to reverse the amount back to my account.. Which is now as lien amount.. If i will transfer any amount then it will deduct with lien and credit with balance.. As i am a long term customer of axis bank.. And i am using my axis bank account in day to day life for banking needs... I request you to help me out to get my reversal.. No digital channels of bank are helpful in this concern matter...
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          subbireddy299
                          Apr 12, 2020
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                          M subbireddy
                          Submit a complaint
                          Hi, i have saving account in axis bank & when i checked my balance they have deducted 687.00 rs from my account written as consolidated charges. So many he deduct from my account. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 13, 2020
                          Axis Bank Customer Care's response
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                          Apr 15, 2020
                          Updated by subbireddy299
                          Hi i complaint 12/April/2020 As Consolidated Charges..Now Also It's Not Resolved.i Have Received SMS also But that Is not related to my concern...Plz resolve my problem
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                            Pardeepsihag
                            Apr 12, 2020
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                            Address: 884 new hbc

                            What the hell you guys are doing, i never ask to open a demat account you opened it by yourself and debited my money 885 from my savings account, i mailed and trying to close and want my money back from last 7 days but are not listening to me its not your or your fathers money you can't do this. A # bank with some # services and employees
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 13, 2020
                            Axis Bank Customer Care's response
                            Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                            Apr 14, 2020
                            Updated by Pardeepsihag
                            What is this address [protected]@axisdirect.in is not working,
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                              shital.meghanathi
                              from Ahmedabad, Gujarat
                              Apr 12, 2020
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                              Hello,

                              I have salary account in Axis Bank. I checked my balance and Axis Bank have deducted 15 rs Consolidated charges and 18% GST(2.70 rs) from my account. They deduct it every month without any reason. Please help me to get my money back and stop this to deduct every month.
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                                reshma22897 jesus
                                Apr 12, 2020
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                                Hi, i have salary account in axis bank & when i checked my balance they have deducted 536rs from my account written as Consolidated Charges. without any information you guys took money from our account for every month.i need my money

                                Reshma
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                                  Aniroodh
                                  from Gwalior, Madhya Pradesh
                                  Apr 12, 2020
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                                  I have a saving account in axis bank and i am maintained it very well but i have charged for my account what is this... This bank is wrost of all i have ever seen my ac no is [protected]
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