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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 171

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M
Md Sagir Hossain
Apr 13, 2020
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money deducted from my axis bank account

Hi

RS 6163 has been deducted from my bank account without any notice.Can you please fix the issue.

Payment ref: BRN-PYMT-CARD-[protected]

I want to know about the details of the deduction....
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Praveen Reddy1
Apr 13, 2020
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Address: Hyderbad

I'm Praveen, I didn't opt for the loan moratorium. Even though axis bank added 10, 000 as interest to my outstanding Balance and didn't deducted auto emi this month.Axis bank playing the tricks here so that they can get more interest even though customer not oped for moratorium.

Please Help on this.
Apr 15, 2020
Complaint marked as Resolved 
They have resolved this problem
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    sandeep_4055
    from Ahmedabad, Gujarat
    Apr 13, 2020
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    Dear sir,
    I have current account in axis bank i doing well bussiness and maintain 50000 average balance account, but due to india lockdown all bussiness are affected and axis banks is doing same procedure as well they do. Bank applied consolidated charges in my account of ₹ 3608/- and 650/- gst
    Due lock down no any bussiness man for survive fo account balance maintain. I want all my charges wave off and credit to my account. Otherwise i close all my accounts in bank and refer to all my approach accounts to close accounts in axis bank.
    I hope you will take it seriously.

    Thanking you
    Sandeep bansal
    [protected]
    May 15, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 13, 2020
    Axis Bank Customer Care's response
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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      Mohmmad waseem
      Apr 13, 2020
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      Dear sir/madam
      kindly reverse the cut charges from my account number on 11.04.2020.
      That cut charge by bank is not correct this time covid-19.
      Not ware any customer
      my contact number-[protected]
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        N
        Nandakumar Reddy
        Apr 13, 2020
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        This is senseless with axisbank online banking service. The log in never works in first place despite correct credentials and there is no way to reach out to a person or online help to reset the password to log in for online banking service. The faqs do not include clear information and the customer service number given on the site is such a useless piece of information, firstly, they don't have the options that customers need and secondly, they don't let customers talk to the executives at all. The ivr keeps asking to press some nonsense constantly without offering an option to speak to a human (If there is one on their side). What is the point in calling it "online banking" if you don't have proper online services? So fed up with this bank, surprising where they are heading to while the rest of the banks in the world even a way too small bank than so call axis is much better in providing online services and minimum customer services that make some sense.
        May 15, 2020
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 13, 2020
        Axis Bank Customer Care's response
        Hi, we are open to help you. We request you to share the screenshot of the error for us to assist you. Regards, Team Axis Bank.
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          Barun Jena
          Apr 12, 2020
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          Address: Axis Bank Mumbai..

          Hi i have account with axis bank... Without any prior notice my account got debited with inr 575 previous month and 500 this month.. I don't want any clarification from bank side.. I just want to reverse the amount back to my account.. Which is now as lien amount.. If i will transfer any amount then it will deduct with lien and credit with balance.. As i am a long term customer of axis bank.. And i am using my axis bank account in day to day life for banking needs... I request you to help me out to get my reversal.. No digital channels of bank are helpful in this concern matter...
          Axis Bank customer support has been notified about the posted complaint.
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            S
            subbireddy299
            Apr 12, 2020
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            M subbireddy
            Submit a complaint
            Hi, i have saving account in axis bank & when i checked my balance they have deducted 687.00 rs from my account written as consolidated charges. So many he deduct from my account. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 13, 2020
            Axis Bank Customer Care's response
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
            Apr 15, 2020
            Updated by subbireddy299
            Hi i complaint 12/April/2020 As Consolidated Charges..Now Also It's Not Resolved.i Have Received SMS also But that Is not related to my concern...Plz resolve my problem
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              Pardeepsihag
              Apr 12, 2020
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              Address: 884 new hbc

              What the hell you guys are doing, i never ask to open a demat account you opened it by yourself and debited my money 885 from my savings account, i mailed and trying to close and want my money back from last 7 days but are not listening to me its not your or your fathers money you can't do this. A # bank with some # services and employees
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 13, 2020
              Axis Bank Customer Care's response
              Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
              Apr 14, 2020
              Updated by Pardeepsihag
              What is this address [protected]@axisdirect.in is not working,
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                S
                shital.meghanathi
                from Ahmedabad, Gujarat
                Apr 12, 2020
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                Hello,

                I have salary account in Axis Bank. I checked my balance and Axis Bank have deducted 15 rs Consolidated charges and 18% GST(2.70 rs) from my account. They deduct it every month without any reason. Please help me to get my money back and stop this to deduct every month.
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                  reshma22897 jesus
                  Apr 12, 2020
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                  Hi, i have salary account in axis bank & when i checked my balance they have deducted 536rs from my account written as Consolidated Charges. without any information you guys took money from our account for every month.i need my money

                  Reshma
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                    A
                    Aniroodh
                    from Gwalior, Madhya Pradesh
                    Apr 12, 2020
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                    I have a saving account in axis bank and i am maintained it very well but i have charged for my account what is this... This bank is wrost of all i have ever seen my ac no is [protected]
                    +1 photos
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                      N
                      nidhivig
                      from Agra, Uttar Pradesh
                      Apr 12, 2020
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                      Address: C-3/21,JANAKPURI,NEW DELHI-110058.
                      Website: www.axisbank.com

                      Dear sir/madam,
                      I am having savings account in my axis bank close to my home, yesterday my axis bank savings account has been debited by consolidated charges for 150 rupees & also a [protected]@18% on this charge for 27 rupees also has been debited from my axis bank savings account as on 11/april/2020 in the morning of 11/april/2020, now i am maintaining an average monthly balance of 10, 000 rupees every month and every year plus i donot have any credit-cards or debit-cards of axis bank now i want full refund of 150 rupees + 27 rupees in my account at the earliest so i want my axis bank to refund 177 rupees (150+27 rupees) in my axis bank savings account-number-[protected] at the earliest, my axis bank account-number-is [protected].
                      Apr 17, 2020
                      Complaint marked as Resolved 
                      i did not want any money from axis bank now & i am withdrawing my complaint against AXIS BANK FOREVER BECAUSE IT APPEARS THAT AXIS BANK WILL NOT BE REFUNDING MY HARD EARNED MONEY IN FUTURE AND AXIS BANK IS A HOPELESS BANK WITH HOPELESS & UNWORTHY STAFF & ITS HOPELESS-WORKING POLICIES, THANKS & REGARDS, NIDHI VIG.
                      Axis Bank customer support has been notified about the posted complaint.
                      Apr 12, 2020
                      Updated by nidhivig
                      i donot have any card of axis bank,
                      thanks& regards,
                      nidhivig
                      savings bank a/c-number-[protected]
                      Apr 12, 2020
                      Updated by nidhivig
                      please refund my amount-150+27 rupees in my axis bank account-number-[protected] at the earliest,
                      thanks& regards,
                      nidhivig,
                      my savings bank a/c-number-[protected]
                      Apr 12, 2020
                      Updated by nidhivig
                      i have always maintained more than minimum average monthly balance in my axis bank savings bank account since 2009-ie, the time of opening my savings bank account in the YEAR-2009 & month-JANUARY-2009. MY AXIS BANK-SAVINGS -BANK -ACCOUNT-NUMBER-[protected], AT THE C-3/, 21, JANAKPURI, NEW DELHI-110058, ADDRESS-OF- MY -AXIS BANK-BRANCH
                      THANKS & REGARDS,
                      NIDHI VIG,
                      MY ACCOUNT-NUMBER-[protected].

                      THANKS & REGARDS,
                      NIDHI VIG,
                      Apr 13, 2020
                      Updated by nidhivig
                      please refund 177 rupees to my axis bank savings bank account-number-[protected] at the earliest,
                      thanks & regards,
                      nidhi vig
                      axis-bank-account-number-[protected]-my savings bank account-number of AXIS-BANK ONLY.
                      Verified Support
                      Apr 14, 2020
                      Axis Bank Customer Care's response
                      Hi, thanks for writing in. We are open to help you! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank.
                      Apr 15, 2020
                      Updated by nidhivig
                      DEAR SIR/MADAM,
                      I AM NOT WITHDRAWING MY THIS COMPLAINT AGAINST AXIS BANK UNLESS AND UNTILL I GET MY FULL REFUND OF MY MONEY 177 RUPEES INTO MY SAVINGS AXIS-BANK- ACCOUNT-NUMBER-[protected] AT THE EARLIEST AS POSSIBLE,
                      THANKS & REGARDS,
                      NIDHI VIG.
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                        TRILOK CHAND SHARMA
                        from Mumbai, Maharashtra
                        Apr 12, 2020
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                        Address: Mumbai

                        I have a saving account with axis bank on 11th april 2020 they have deducted 350+63 gst charges from my account and writting only consolidated charges.
                        Kindly help me to know why these charges deducted from my account without my knowledge.
                        I am using this account since long time but before deduction bank should inform to the customer that you are going to deduct some charges. I am suddenly check my account as my emi will be gone on 10th due to this deduction my emi can be bounced. Then i have to pay emi bounce charges becuase of non information from bank.
                        May 15, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2020
                        Axis Bank Customer Care's response
                        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                          S
                          Surya Vijayakumar
                          Apr 12, 2020
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                          Address: Chennai

                          Hi Axis Direct,

                          I don't use axis Direct at all. Then why the hell did you deduct 845.31 rupees from my account without my permission. I need my money back as soon as possible. Or else I will try to expose this in social media with my full statement. I need my money tomorrow as I have personal needs.

                          Thanks
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                            N
                            Nareshnato
                            Apr 12, 2020
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                            Dear axis bank support team,

                            In my axis saving account they deduct consolidated charges rs. 770 plus gst 18% rs. 139...and account balance also gone -700rs. Overall they deduct 1600rs. Usually they took 8rs consolidated charges. Now why they deduct these much of amount... How I reverse these amount?
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                              Mohan2805
                              Apr 12, 2020
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                              Hi, i have a axis bank saving bank account but when i checked my account they had deducted 2850 and 18% gst on that as consolidated charges and they are charging 2500 as cheque return ach without informing. Please tell me what should i do to get my money back. This problem is from past four months they are just deducting amount as they wish and without giving us any knowledge. If i have taken emi moratorium issued by the finance company still they have deducted 2500 as cheque return ach charges. If they are deducting thousands of rupees how will we able to survive on this situation. Axis bank request you to check on this revert the money back

                              Thanks and regards
                              Mohan kumar d
                              [protected]@gmail.com
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 13, 2020
                              Axis Bank Customer Care's response
                              Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank
                              Apr 13, 2020
                              Updated by Mohan2805
                              Hi sir,
                              But the amount debited for me is Rs.2865 plus Rs.505 GST For just non maintenance charges how can they deduct so much . I would request to give us proper info on this or revert back the money if it's faulty
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                                Pasala Mohanchandra
                                Apr 12, 2020
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                                Address: Veeravasram

                                Hai,
                                I have an SB account in Axis Bank with minimum maintenance of 5000 /-. I am maintaining the balance continuously, but yesterday they are debited as "consolidated charger ac -1196.48/-"&"GST @18% on charges-215/-" they are debited from my account. So there is an any option to refunded of my money.
                                +1 photos
                                Apr 12, 2020
                                Updated by Pasala Mohanchandra
                                And it is not the first time to debit money, I have opened account in December and money has debit like this is the second time.
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                                  N
                                  Nareshpv
                                  from Mumbai, Maharashtra
                                  Apr 11, 2020
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                                  Address: Axis bank kanigiri branch prakasam dt 523230 andhrapradesh

                                  Hi, i have saving account in axis bank kanigiri branch prakasam dt ap my customers i'd is[protected] & when i checked my balance they have deducted every month averaged ₹300 to ₹400 from my savings account. Without any prior intimation in the name of consolidated dp charges and gst. Howmuch they sucking public money without intimation i'm requested to bank kindly refund my amount and immediately close saving account at ur bank and i don't want your cheating service. If your not refund means will proceed legally
                                  +1 photos
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 14, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank
                                  Apr 14, 2020
                                  Updated by Nareshpv
                                  Axis bank customer care support team I request u don't tell lies or simply don't send reply. their clearly mention consolidated charges like that this month 900 deducted means how normal citizen situation I can't imagine every month I'm maintained minimum bal ok pakka I will proceed legally don't worry
                                  Apr 14, 2020
                                  Updated by Nareshpv
                                  How ur given this type of reply ur also employee u know what happens here then y ur telling life's worst customer service team Hi, we wish to inform you that the non-maintenance charges have been levied as per the schedule for the months prior to March 2020. Please refer to the link: https://www.axisbank.com/relaxation-in-fees-and-charges-for-savings-account-due-to-covid-19 for more details around this. Thanks for writing in! Regards, Team Axis Bank.
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                                    Mahesh S Pallakki
                                    Apr 11, 2020
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                                    Resolved

                                    Hi i'm mahesh working in vibgyor high haralur road (Bangalore).. Axis bank salary account holder.
                                    I'm writing this with lots of patience and frustration.
                                    This is regarding my salary account blockage which you people (Axis) have done due to non payment of credit card bill. You have blocked my salary account from past 3month where you are not allowed to do that. And closed all way of communication to solve this.
                                    When i called customer care number, executive will say i should contact branch and if i contact branch they will say i have to contact customer care. What the hell your service is. And you people will show sentimental tvc's in tv.
                                    You people deducting my full salary from past two month. Once customer care executive said pay 20k then only my salary account will release. You deducted 20k (January). When i contacted customer care they said i should pay 11k then only my salary account will release. But next month (February) you people deducted 21k from my salary account. The very next day you charged 2k interest also.
                                    If i contact anyone from axis bank they will say we can't do anything. What the hell is this. If you do like this what should i do for my life and what should i do to feed my family. And if you block my account like that how can i do transaction, pay your bills and i have other bills to pay also. If you people only deduct all my salary. What about my other commitment.
                                    *apart from that the are putting consolidated charges of 500rs
                                    May 14, 2020
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 13, 2020
                                    Axis Bank Customer Care's response
                                    Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                      S
                                      Sayyed Sufiyan Mohd Shafi
                                      Apr 11, 2020
                                      Resolved
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                                      Resolved

                                      consolidated charges in salary account

                                      Address: Mumbai

                                      Hi,
                                      I am sufiyan sayyed holding an account in axis bank. The account that i am holding is a salary account since last 2 years. From last 2 months the bank is charging me consolidation charges.in the month of march 2020 they charged me rs 700 and this month they charged me rs 527 and my account is also showing the balance in minus of rs 92.78.
                                      Kindly do the needfull.
                                      Email id [protected]@gmail.com

                                      Thanks...
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