Submit a Complaint
Claimed

Axis Bank Complaints & Reviews

www.axisbank.com
2.6
Updated: Mar 13, 2026
Complaints 13011
Resolved
6561
Unresolved
6450
Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Axis Bank

Axis Bank reviews & complaints page 175

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
srikanth456
Apr 5, 2020
Resolved
Report
Copy
Resolved

I have a salary a/c in axis bank sahakar nagar branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for charges. But i didn't buy / sell any stocks from this a/c since 2018, so why this charged? I demand proper justification with all brake up of charge from axis bank. Also please close my demat account
May 7, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Axis Bank Customer Care's response Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
View replies
I have done a transaction with no cost emi which is not converted into emi and today they have charged me for not paying that and I have tried to reach in the support but there is also have an issue. And that's why I have blocked my credit card.
Reply
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we request you to inbox us the transaction details for further assistance. Regards, Team Axis Bank.
surajitdas0492's reply, Apr 7, 2020
The card is blocked so I am not able check the transactions
surajitdas0492's reply, Apr 16, 2020
I have tried several times but no reply has given
Almost one month but problem is not solved yet
Reply
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dinesh_Singh_Kakan
    Apr 5, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai

    I had booked a ticket for my wife from ltt to bsb dated 31/03/2020 bearing pnr no :- [protected] but due to covid19 & total lockdown announced by shri. Narendra modiji the bookings were cancelled.

    On 27th i received a sms stating that the refund has been initiated & it would reflect in my account in next 3-4 days. But it's almost 9 days now but still not received the refund as well as no proper response on twitter.

    Transaction id :- [protected]

    No solution as to by when i will be receiving the amount!!

    Please refund asap!!
    May 7, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2020
    Axis Bank Customer Care's response     Hi, we regret the inconvenience caused and are open to help you. Please provide us with some more details of your concern along with your contact number and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
    View replies
    Hi,
    Today on 4th April 2020, a total amount of Rs 885 has been deducted from my axis bank account. The transaction details shows AXISDIRECT etc

    I am not aware of the transaction. Neither I have demat account.

    I need the refund ASAP.
    I can be reached out at [protected].
    Thanks
    Reply
    Axis Bank Customer Care's response, Apr 6, 2020
    Verified Support
    Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Piyushh Aggarwal
      Apr 5, 2020
      Resolved
      Report
      Copy
      Resolved

      I am a salary account holder of axis bank, vaishali branch utib0000715.
      Today i have been charged rs667 for demat banking on my axis bank savings account though i didn't open demat account. This is really not good.
      But as per my knowledge savings, credit and demat all services are free in my salary account

      I didn't even have any transaction on demat

      Not an issue if my demat account permanently closed
      May 7, 2020
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2020
      Axis Bank Customer Care's response       Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ankit Singht
        Apr 5, 2020
        Report
        Copy

        open demat account without my permission

        Yesterday night i got a message from axis bank some amount deducted from my account .when i called customer care they told me that demat account charges deducted, immediately closed my demat account and also refund back my money...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        Ananda01
        Apr 5, 2020
        Report
        Copy

        Why the amount is deducted Rs 885. I have got the massage. I want refund soon.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ananda01
          Apr 5, 2020
          Report
          Copy

          Yesterday on 4 April 2020 Rs 885 debited from my account.And I have no idea about it why it is debited. Must want refund as soon as possible.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nikhil Bangre
            Apr 5, 2020
            Report
            Copy

            Address: Mahalaxmi nagar, indore

            I am Nikhil Bangre from Indore. Today 5th April 2020 885₹ debited from my account.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              debbie77
              Apr 5, 2020
              Resolved
              Report
              Copy
              Resolved

              I had opened a simple salary account with axis bank in 2017. However they automatically opened and linked a demat account and linked it to my salary acc without my consent or informing anything about it (I had talked to customer care but no action taken). Now i see that rs.885 has been deducted from my main account. This is highly unethical and unnecessary as i had never asked to open a demat account. Please refund the charges and close the account immediately.
              May 7, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 06, 2020
              Axis Bank Customer Care's response               Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anil Katta
                from Hyderabad, Telangana
                Apr 5, 2020
                Report
                Copy

                Address: Gachi bowli ,Hyderabad

                I have a salary a/c in axis bank on (.4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account with out any information. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to credit this amount immediately.
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Smarajit Paul
                  Apr 5, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: No 212, 1st floor, Vivekananda Road, Kolkata, West Bengal, 700006
                  Website: www.axisbank.com

                  I am a sallary account holder of axis bank, manikltala branch, utib0001743
                  Today i have been charged rs 885 for demat banking on my axis bank savings account.
                  But as per my knowledge savings, credit and demat all services are free in my salary account

                  I didn't even have any transaction on demat

                  Not an issue if my demat account permanently closed
                  May 7, 2020
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 06, 2020
                  Axis Bank Customer Care's response                   Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                  Verified Support
                  Apr 06, 2020
                  Axis Bank Customer Care's response                   Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ashok Potdar
                    Apr 5, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Pune

                    I have a salary a/c in axis bank kalyani nagar pune branch, as informed by bank while opening the account debit, & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for axis direct charges. But i didn't buy / sell any stocks from this a/c, so why this axis direct charged? I demand proper justification with all brake up of charge from axis bank. I want to stop this. And please refund cash my account.
                    May 7, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 06, 2020
                    Axis Bank Customer Care's response                     Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shaifila
                      Apr 5, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Delhi

                      I have a salary a/c in axis bank delhi branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account, it was also later closed, my free demat account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
                      May 7, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 06, 2020
                      Axis Bank Customer Care's response                       Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        keerthy pillai
                        Apr 5, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        I had a debit of ₹885 from my salary account on 4/4/2020. I don’t hold a demat account as such. I tried calling the customer support since yesterday. Poor customer support i had to lose my balance on the phone but nobody responded. During this hard times of corona virus the amount has been deducted from my account. I need a justifying reason for the same and want my money to be reverted back.
                        May 10, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2020
                        Axis Bank Customer Care's response                         Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shrot raj
                          Apr 5, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have an salary account with axis bank for last 2.5 year. And axis bank has created two unauthorised demat account for me without my authorization. First was when i created a new new account and they created a demat account along with it after 9 months they charged me rs 935. After many enquiries they said it's because i signed the demat form while account (Without my knowledge they supplied demat form) post that my 1st demat account was closed as it was inactive for 1.5 years. On 5th april 2020 again i was charged with rs 885 after checking my internet banking account i found they created again. New demat account this is total fraud and scam.
                          May 7, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2020
                          Axis Bank Customer Care's response                           Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            harishkk1601
                            Apr 5, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Recently i have applied for a axis bank credit card through flipkart portal and the verification process has been completed i have submitted all the required documents and i received a message that the application for credit card has been approved but i did not receive any details of the card yet. It’s been almost 20 days and i have not received any proper information about that i have been trying to contact them since 10days but there is no response from them.

                            Kandregula harish kumar
                            Mobile: [protected]
                            May 11, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 08, 2020
                            Axis Bank Customer Care's response                             Hi, we request you to share with us the application number to check further. Regards, Team Axis Bank.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pratibha kota
                              Apr 5, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have a salary a/c in axis bank hyderabad branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
                              May 10, 2020
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 06, 2020
                              Axis Bank Customer Care's response                               Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                priyashi rawat
                                Apr 5, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Hno 376 gali no 3 bijwasan
                                Website: Www.axisbank.com

                                Banksaxis bankaxis direct charges - amount of 885 debited
                                Axis bank — axis direct charges - amount of 885 debited
                                Submit a complaint
                                I have a salary a/c in axis bank gurgaon. Branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my accoun
                                May 7, 2020
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 06, 2020
                                Axis Bank Customer Care's response                                 Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  MiDhun MaDhusoodanan
                                  from Pune, Maharashtra
                                  Apr 5, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Axis kazhakoottam

                                  I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. Why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
                                  May 7, 2020
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 06, 2020
                                  Axis Bank Customer Care's response                                   Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    pintubpawar
                                    Apr 5, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 09 HOUSE NO 1515 SECTOR 17C IFFCO CHOWK, GURGAON HARYANA

                                    I have a salary a/c in axis bank gurgaon branch, as informed by bank while opening the account debit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a message from axis bank informing that rs.885 has been deducted from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charges deducted from my account? I want proper justification with all brake up of dp charge from axis bank. I need refund of these amount, if not refunded i will close demat account.
                                    May 7, 2020
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2020
                                    Axis Bank Customer Care's response                                     Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                    View replies
                                    Registered contact number [protected]
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vishwamber Kale
                                      Apr 5, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
                                      May 7, 2020
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 06, 2020
                                      Axis Bank Customer Care's response                                       Hi, we regret the inconvenience caused and are open to help you. Please provide us with some more details of your concern along with your contact number and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Avenues India
                                        1
                                        (839)
                                        Federal Bank
                                        3.2
                                        (517)
                                        Bangiya Gramin Vikash Bank
                                        1
                                        (216)