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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 175

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I
imsadik
May 19, 2020
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I have an account with axis bank since 2012. My account was not charged till feb, 2020 for not maintaining minimum balance and my balance for mostly below 10k. But since march 2020 they have started charging me consolidated charges. My account type is savings salary account. Though finance minister had already informed in march-april that all bank account account holders will not be charged for not maintaining minimum account balance for 3 months starting march, april & may 2020. But still this bank has charged me in march 500 plus gst, april 418.20 plus gst & may 896.80 plus gst.

I want all these charges to be reversed as this are wrongfully charged on my account
Axis Bank customer support has been notified about the posted complaint.
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    Swathi Muppalaneni
    May 19, 2020
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    Mine is a salary account and I’m being charged Minimal consolidate charges every month and from past 2months I’m being charged 551 rupees. Due to lockdown customers support is not available
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      Ajay hazler
      May 19, 2020
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      Address: Chennai

      Hi..

      I have done a transfer of certain amount, on 18 may 2020 which got failed and later found that it is in suspect status, i haven't came across this case so far could you please tell me when it be refunded back to my account? I have searched google for a solution finally ended in filing an complaint i have waited for 24 hrs refund haven't happened.. Get me a solution team...

      Thanks
      Axis Bank customer support has been notified about the posted complaint.
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        ajay110896
        May 18, 2020
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        Hi, I am maintaining a axis bank account for the past 2 years, suddenly for the past month I have been deducted 2200 rs + 380 rs gst as consolidated charges, I am clueless of what has happened . Please help me in getting my money back
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          S
          Shivam dubey67
          May 18, 2020
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          Resolved

          Address: Siddamber bazar axis bank
          Website: Axis bank

          Axis bank has charged me in name of consolidated charge for recurring deposit. I fail to understand what made them to charge on it as the deposit amount is 1 lakh for one year but in this month in april 2020 they charged rs 50/- + gst and in the previous month they charged 65/- + gst. I want answer from the bank people as they they fail to answer me in this regar
          Aug 5, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          May 18, 2020
          Updated by Shivam dubey67
          Axis bank has charged me in name of consolidated charge for recurring deposit. I fail to understand what made them to charge on it as the deposit amount is 1 lakh for one year but in this month in april 2020 they charged rs 50/- + gst and in the previous month they charged 65/- + gst .i want answer from the bank people as they they fail to answer me in this regar

          Verified Support
          May 19, 2020
          Axis Bank Customer Care's response
          Hi, thanks for writing in. We are open to help you! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank.
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            G
            gangaram kondapally
            May 18, 2020
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            Address: Secunderabad

            Hi

            In this moratorium period, non maintenance balance in account, charges are debited, as per RBI guidelines, in this Moratorium period, having relief benefit aginst on non maintenance ac charges.. kindl look in to this and clarify, request refund the amount.
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              S
              Suri Sai
              May 18, 2020
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              I have opened axis bank salary account when i was in my previous job. I left the organisation an year back. I am even using this account for transactions. My account is converted to savings account without my consent and now axis bank is imposing penalty for non maintenance of minimum balance and the worse case is this is happening when my account is with 0 balance and my current balance is -1000/- which is against rbl guidelines. Request you to look into this.
              Axis Bank customer support has been notified about the posted complaint.
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                muthukumari9295
                May 18, 2020
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                Axis bank has charged me consolidated charges of around 1500 rs in past 2 months for non maintanence of min balance even since finance minister has announced about the waiver of charges
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                  Y
                  yuvraj garg
                  May 18, 2020
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                  Address: Sco 195-196 sector 10 urban estate jind haryana 126102

                  Hi, i have saving account in axis bank & when i checked my balance they have deducted 590 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples
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                    RANJEET SANGHVI JAIN
                    May 18, 2020
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                    Hi I applied for flipkart axis credit card before lockdown and it was aprooved on 17 march. On April 20, 590 rs annual fee was charged to me, even though it is may 20 now I haven't received ny card. Not able to contact the customer care. Please help.
                    Ny registered mobile number is [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Sush13
                      May 18, 2020
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                      Resolved

                      We all know that the entire nation is going through lockdown. I have tried my level best to maintain my salary account. However, if the account is not maintained for more than 3 months deductions are made. The last salary i have received is on 4th march, 2020. However, axis bank has deducted 500rs yesterday from my account without any proper intimation or reason as to why. At this lockdown crisis, even 500rs is a high amount for any middle class family.
                      I am seriously dissapointed even after being a loyal customer of axis for more than 6years now. Sorry but ned to opt for kotak i guess who are providing better deals than you guys.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2020
                      Axis Bank Customer Care's response
                      Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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                        M
                        manikant mantu
                        May 17, 2020
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                        Address: Daltonganj Palamu

                        Amount diduction in account refund it
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                          Pin Tu
                          May 17, 2020
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                          Hi, i have saving account in axis bank & today (17/05/2020) i checked my balance they have deducted 301.40 rs from my account written as consolidated charges. Plz help me to get my money back, they didn't given any information about this. These banks are deducting innocent peoples money from their accounts with out telling peoples.

                          Pintu tiwari
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 18, 2020
                          Axis Bank Customer Care's response
                          Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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                            Mukul Ratan
                            May 17, 2020
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                            Hi, i have saving account in axis bank & when i checked my balance they have deducted 349 + gst rs from my account written as Consolidated Charges. plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples
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                              saj sajj
                              May 17, 2020
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                              Why the hell you guys charge every month consalidated charges
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                                pky4593
                                May 17, 2020
                                Resolved
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                                Resolved

                                Address: Axis Bank, Sahibabad

                                Date of incident -17/may/2020
                                Client no - [protected]
                                Description of incident - on 17th april 2020 my account balance was rs -140 when deposited rs 25155. I deposited rs 25500 on 8th may 2020 and my account balance became rs 50155 on that day. Today on 17th may 2020, axis bank suddenly deducted rs 6611.56 (Consolidated charges) and rs rs 1190.08 (Gst) i. E. Total rs 7801.64 is deducted from my account suddenly without my knowledge. When i called customer care to ask why this has been deducted they said this is deducted because i didn't maintained my balance. When i asked why my balance was not in shown negative when i deposited amount in last month, they have no reply for that. And now 1 month after i deposited amount to my account suddenly they deducted rs 7801.64 from my account. This is a huge amount for me at this situation. I'm working very hard nowadays to earn money in such situation just to feed my family and these people deducted a huge amount from my account without even sending a single message.

                                My account balance was not negative when i deposited amount.
                                1 month after depositing money to my account, they cut rs 7801.64 without any notification to me.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 18, 2020
                                Axis Bank Customer Care's response
                                Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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                                  Probs
                                  May 16, 2020
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                                  Sir,
                                  Myself prabal sengupta i have applied flipkart axis bank credit card on 3rd march 2020, after documents collet and verification i got a massage your card is approved (Application id[protected] and deliver within 10 days, after received this message i open flipkart app and show the card, but till now i have not received any credit card.

                                  I have call customer care more time to status my card but they are said no status found and told wait 7 more days.

                                  After that i have use your chat service and chat with agent they told same thing and also told wait for 5 more days, if i'm not received any card then call or chat we are blocked the card and replace the card, but unfortunately the lock down period start and i have not connecting to your customer care.

                                  Few days ago i have received statement via massage and e mail, because i have purchased to flipkart on this card shown on flipkart.

                                  If i am not receive any physical card then how to pay the bill.

                                  Please arrange the card and deliver me as soon as possible.

                                  I am waiting for your valuable reply.

                                  With regards

                                  Prabal sengupta
                                  Mobile - [protected]
                                  Mail id - sengupta. [protected]@gmail.com
                                  Application id[protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  May 17, 2020
                                  Updated by Probs
                                  Why you are marked complaint has resolved?
                                  Verified Support
                                  May 19, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that we have escalated the concern and you shall be responded in the referred matter shortly. Regards, Team Axis Bank.
                                  May 19, 2020
                                  Updated by Probs
                                  Now again another statement is generated and late fee charge add this statement, why you are add late fee. Today I am visited nearest branch but they are not help this matter, what should going on. your bank send sms to my personal number but your customer care and your branch told me your number is not register thats why we are not help you. Please rectify this issue.
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                                    J
                                    Jadhavshweta
                                    May 16, 2020
                                    Resolved
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                                    Resolved

                                    Ecpp plan was activated on my card without my permission and charge of 1699 was spent on my credit card. When i submit complaint after 2 month i was informed that my request has been cancelled already and refund is also processed on 8th april but i didn't get any refund. 1699 is not a small amount. And again without resolving complaint it's status is changed as resolved.
                                    Will i get my refund please i am requesting u this is really troublemaker
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We wish to inform you that refund of INR 1699 has already been processed on Apr 8’20.

                                    The refund has been processed in your credit card account from which the membership fee was charged.

                                    Request you to check your bank statement for refund details.

                                    Regards
                                    CPP Team
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                                      Abhishek Dangmar
                                      May 16, 2020
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                                      Address: 9/3 new Mandi ksaru Khera meerut up

                                      Deduct consolidated dp charges without any knowledge .why they deduct my money without my information this is so shameful. I am my account in axis bank as a salary account from 2017 to till now. But now I will withdraw my account. I will not tolerate this.
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                                        M
                                        Manoj kumar@1441
                                        May 16, 2020
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                                        Resolved

                                        Address: मनोज कुमार सुपुत्र श्री रामचंद्र निवासी:-खेड़ी खुम्मार ( झज्जर )

                                        सेवा में,
                                        शाखा प्रबंधक,
                                        एक्सिस बैंक झज्जर.

                                        विषय:- एक्सिस बैंक एटीएम रोहतक रोड झज्जर से तीन टुकड़ों में फटा हुआ 2000 नोट का निकलने पर उचित कार्यवाही एवं मामले की जांच बारे स्मृति पत्र ।
                                        महोदय,
                                        उपरोक्त विषय के संदर्भ में आपको दोबारा लिखकर सूचित किया जाता है कि प्रार्थी ने दिनांक 13 मई 2020 को दोपहर 3:3045 बजे रोहतक रोड, झज्जर स्थित एक्सिस बैंक के एटीएम से ₹15000 निकाले थे इस ट्रांजैक्शन के दौरान ₹2000 का एक नोट तीन टुकड़ों में चिपका हुआ निकला था, जिसकी शिकायत तत्काल आपके कार्यालय को मौखिक रूप से मौके पर कर दी गई थी।
                                        उपरोक्त शिकायत के संदर्भ में प्रार्थी को दो बार बैंक में बुलाया गया और उक्त नोट को ट्रेस करवाने के बारे कहा गया था मगर इतना वक्त बीत जाने के बाद अब तक कोई रिपोर्ट नहीं आई। महोदय इससे पहले भी लगभग 5 महीने पहले एक ₹500 का नोट इसी प्रकार एटीएम से ट्रांजैक्शन करते वक्त मुझे मिला था । मुझे ऐसा प्रतीत होता है कि इस पूरे मामले में कोई बड़ा घोटाला है। अतः आपसे इस स्मृति पत्र के माध्यम से गुजारिश करता हूं कि मामले की गहराई से जांच की जाए एवं मेरे नोट को बदलवाते हुए दोषियों के खिलाफ उचित दंड हेतु मुख्यालय को अनुशंसा की जाए।
                                        नोट संख्या :- 3EW630134

                                        स्थान:- झज्जर ________________________
                                        दिनांक :- 15 मई 2020 प्रार्थी
                                        मनोज कुमार सुपुत्र श्री रामचंद्र
                                        निवासी:-खेड़ी खुम्मार ( झज्जर )
                                        संपर्क सूत्र :- +91 [protected]
                                        ईमेल :[protected]@gmail.com
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 20, 2020
                                        Axis Bank Customer Care's response
                                        Hi, we tried contacting you on [protected], however, we were unable to establish a successful contact as the number was incorrect. Further, we request you to share the first five and last four digits of the card to verify the transaction. Regards, Team Axis Bank.
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