Axis Bank Complaints & Reviews

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 100 (Brn-pymt-card-[protected]) is done from my account without...

Worst service regarding credit card online transactions. Iam unable to transact using credit card as it's showing your mobile number is not updated with us for online transactions. When i visited branch they are telling it's already updated. Going to switch to any other good service bank. Customer care promised me the solution and the problem still persists. Iam afraid and iam sure that if any unauthorized transaction happened bank will not at any how make me the solution as far as my experience with customer care credit card team and bank staffs is concerned. I was using credit card without any issue and this # people send neo card and all the headache happend. Account holder name: sanha farheen at thalassery branch

Rs 590 was deduced from my account on the 9th march 2020 without any prior information and permission from me. I would like to know what is the payment for which i am not liable to pay from my account.

May you please resolve this issue immediately and refund the hard-earned money into my account.

Looking forward to your reply at the earliest possible time.

Regards

Without my authorization bank is charging service charges.I can see it’s stated as “TIPS/SCG POS”. When I contacted bank they conveyed 3.5% service charges for international cross currency charge.
Once I started making international payment in Indian rupees same charges are reflected in my statement.

Along with the every integrations payments I can see a additional 3.9% extra charges.

Above mentioned charge is debited separate and not even an message to notify this charge.

I am an old customer (69 years old) of axis bank with savings a/c at thakur village with more than 35 lacs fd's at kandivali branch, mumbai and current a/c for my business at delhi.
I handed over my fd of rs 20 lacs to ms krupa on morning of 6th mar 2020 as it was maturing on that day. She assured to credit the closure proceeds to my a/c immediately.
I again visited the branch on 7th and reminded ms krupa who again promised to do the needful.
I again visited the branch on 9th morning, when ms krupa again assured to do it. Since it was not done till 12 noon, i called up ms priyanka, the bank in charge that day, & complained her who also promised to look into it & credit the amount.
Since i had issued the cheque to some one and the credit has not happened till 4 pm, i again had to visit the branch. Still the things were being taken very casually. When i made a little noise then only priyanka came to krupa and at around 4.25 pm. The amount was credited.
I am very sorry to note the lacadiasical attitude of axis bank officials at thakur village branch, kandivali east.
I have decided to discontinue my business with axis bank
M s dharmadhikari &
Lata mohan dharmadhikari
Customer id[protected] and[protected]

Sir, i was using fastag for my car issued by axis bank. My wallet id no. [protected].
Due to damage of my front glass of car i have changed the glass of car and requested to customer care for replacement of fastag on 16.02.2020 my sr no sr[protected] and i was informed that it will take a week for replacement and charges rs.100 will be levied. I have confirmed. Now despite my repeated requests neither i denied nor i have...

Dear sir,
Axis bank is charging 500 ruppes for closing salary account.. I can't pay 500 hard money to them... They already taken my debit card and cheque book but closure form... But after some time they say account will not close until you give money for account closure..
Account closing request number[protected]
Thanks & regards
Ketan s mahabale...

Hello i'm durga an account holder of axis bank on march 6 th 2020 evening i received a msg like your account is debited by 118 rs dispute or rejected.. Kind of i didn't activate any plan regarding this if anything like that has happened without my intention please have look into this and consider my problem as soon as possible or else give me some information to whom i have to contact about this i have called so many times to customer care but of no use.

I didn't do any transactions but amount got detected automatically from my account 118 rs i didn't activate any thing please consider this and solve asap even though i contacted the customer care problem is not resolved i didn't activate any plan regarding this if something like that has happened without my intention please have alook into that please consider my problem and solve as early as possible...

Suddenly balance rs. 885 deducted into my account for delivery a new debit card when i inquired about that customer care says... U have apply new card from atm machine... But why i will apply for new when i have already a debit card... No otp.. No message.. No inquiry... Suddenly delivery balance deducted shame on you axis branch guys... I will file FIR for axis bank
In RBI

Consolidated charges every month 1200 rupees from axis salary bank account. From past a year they are deducting an amount of 1200 as consolidated charges on salary account. Do i need to send every month a salary slip of my job as it referred salary bank account please don't grasp the hard earned money in a cunning way as rules and procedures as formality.

I had axis cc ending 3566. I received a call from mr. Mahesh collection agency person stating to pay 71600 towards full and final closure of the acount & also will remark as closed on cibil, i have made a payment of 71600 in month of january 2020 & february 2020 through online bill desk. When we called for ndc to collection agency person mr. Mahesh, he told you can get ndc from bank. But before dues he told me, we can arrange ndc and given to you.

Please help to get ndc letter

I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 42708.98.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.br...

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
The bank had once in past, deducted the money for failed transaction after 12hrs the failure of transaction and also...

Today Axis bank deducted from my account 14942 INR, with out any reason, I don't used any credit card but customer care told me Its deducted against of credit card uses, now the are not receive or allow my call from my registered number so I cant take help from them also.
I ts Cleary Chet to me and making fool people.
Please give back my money

Shivam bhatt

[protected]

Sir, my name is Gurdeep singh. Today i have gone to sahnewal axis branch to deposit money of 100000/- through machine. But due to electricity problem my money stuck in machine.. after this machine continuously shown loading process. When i tried to talk branch manger he said u should complaint at toll-free no. But i unable to connect. So please help me to solve issue

Have salary account in axis bank in 2015 when i was in wurth company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks

Hi

I am writing regarding the consolidation account charges of rs. 48000 /- levied on my salary account. The balance is showing in negative.

Customer id:[protected]
Account no. [protected]

I request you to provide me the waiver for the above amount levied on my axis salary account.

I have already clear the pending emi from my side but due to levied charges i am not able to continue with axis bank salary account.

Help me to give me the waiver so that i can continuously use the axis salary account.

Regards
Royal singh

`

On 12th jan, i started sip of axis mutual funds. First installment was deducted but still it is not showing in my portfolio. I have contacted their customer executives 3 times till now, and always got a standard answer that it will be resolved in 5 working days. It has been a month that i raised a complaint and yet no resolution till now. I mailed them also but received no reply. Complaint number is 49591196.

Customer care...

8, 9 mahine pehle mene family banking ke through zero balance pr axis bank me account khulwaya tha or mujhse kaha gya ki apki family banking ke through account khul gya h but 3, 4 mahine unhone km pese hone ki vjh se mere account se pese nikaal liye uski complaint mene head branch nicolson road, delhi ki unhone kaha ki apki request daal di jo pese apke kate hai, wo reimburse ho jayenge 1, 2 mahine bad, 2 mahine bd pese nahi aaye fir ham fir complaint krne gye but is baar head branch ne fir yahi baat boli ki 1 mahine bd pese reimburse ho jayenge but wo abhi tk nahi aaye, ye 8, 9 se me bank ke chkkr lga raha hu but mere pese reimburse nahi huye