Axis Bank Complaints & Reviews

On 12th jan, i started sip of axis mutual funds. First installment was deducted but still it is not showing in my portfolio. I have contacted their customer executives 3 times till now, and always got a standard answer that it will be resolved in 5 working days. It has been a month that i raised a complaint and yet no resolution till now. I mailed them also but received no reply. Complaint number is 49591196.

Customer care...

8, 9 mahine pehle mene family banking ke through zero balance pr axis bank me account khulwaya tha or mujhse kaha gya ki apki family banking ke through account khul gya h but 3, 4 mahine unhone km pese hone ki vjh se mere account se pese nikaal liye uski complaint mene head branch nicolson road, delhi ki unhone kaha ki apki request daal di jo pese apke kate hai, wo reimburse ho jayenge 1, 2 mahine bad, 2 mahine bd pese nahi aaye fir ham fir complaint krne gye but is baar head branch ne fir yahi baat boli ki 1 mahine bd pese reimburse ho jayenge but wo abhi tk nahi aaye, ye 8, 9 se me bank ke chkkr lga raha hu but mere pese reimburse nahi huye

Respected sir,
I have flipkart axis credit card [protected] in lucknow. I have due payment 92370 against my card due to medical reason. After due card collection team contact me and ask to payment. I said him that i want to pay feb 20 but not agree to settlement but collection team settled my card. Now i paid total dues 92370 but cibil show settled. Kindly help me, how to remove settled mark.

Dear sir,
My home loan file no11931304
I applied for home loan from mehsana, gujarat branch my inquiry process done by mehsana branch but my job place inquiry not done by jaipur, rajasthan branch, when i called to mehsana branch they said all process done by them but jaipur branch delay so.. Late last 15 to more days pending my file for inquiry matters, i need to reply approved or not so i can applied in other banks, its shameful for axis bank, lazy staff and delay customer, i m very mad person because i applied my loan to axis bank, if axis bank staff have lots of work load so why u offered for home loan,

Thanks
Dipak prajapati
[protected]

I have received call in morning from axis bank today, i just don't want the subscription and please cancel my subscription for my axis rupay card ending with 0375. It has been noticed that the money already been charged @1599 for the same.
Hence, cancel the subscription and refund the same into my account. My customer id. Is[protected]. I am waiting for confirmation of delation of this service and also refund the money @1599

Warm regards
Jyoti

Hi, I opened the Current Account Months Ago in Axis Bank. Approx 6 Months Ago. I got my account activated in 30 days. But Still, I'm not able to use Phone banking as well as Internet Banking, Which causes me a huge loss as this account is my business account.

I visited my Home Branch they said it's your phone issue change your Phone. I told them that I already tried it. But nobody is ready to listen. Again Visited another nearby Branch and they said its very complex and Only Head Branch can handle it. Head branch people just ignore they don't care if I sit the whole day in the branch. They are doing other things.

and When I called customer care they said They can't handle the current Account department. Please visit Branch.

No Body is ready to listen. This is the worst experience with Axis Bank. Such a poor quality support system. Axis Bank must be penalized to harass customers
like this. They wasted almost 6 Months of mine.

Hello, I purchased a railway ticket from irctc official website on 20th feb. But my money debited and ticket not booked. IRCTC respond that amount not received from the bank. It's one week I haven't got my money back.

my transaction id: [protected]. Amount deduct from [protected]@axisbank.
Date 20th february, 2020. please look on it. I tried customer care but no phone number got connected

My savings account balace went to negative balance.. My saving account isa zero balance account. I have rs 303.47 in my account as date[protected]. By next day it went to negative balance -286.53 with out any message to contact no or contact email. Maybe it will be server problem or any other problem please to resolve my problem. Please resolve my problem as early as possible..ac no is [protected].

Hi
I have current account in your bank since from 2012, i have seen changing of soo many managers and staff, but never seen this kind of worst employees till now
I have opened nearly 500 savings accounts in your bank, soo many times manager requested me to deposite amt in month ends its not necessary to me but as per their request i have deposited lakhs together in my account
On 15th of this month they have debited an amt of 6470/- i called and asked them reason they are telling you can close your account, is this is the manner to talk with me
Surely i will close my account along with my friends accounts from now i will tell everyone not to open account in axis bank as they have worst manager and employees
Thanks & rgrds
Eshwari motors,
Koppal-583231
[protected]

I got a credit card from axis bank, my debit card was on salaried then i changed the college so i was unaware that the min balance after leaving the is 15k, fro that penalty of 500 rs for 3 months also i have paid, then i decided to block both the cards(credit and debit cards), i called the customer care the said they would do so, they said to send the mail regarding the same, the below msg i have sent to them in may 2019.
"was using a credit card from axis bank with number [protected]. I wish to close that card and terminate its account. Please consider and do the needful."
but till now no changes had happen
i have called n informed them too but the problem is not solving.
why is this bank is cheating, , and now they are saying to pay the whole bill which is of 9k.
i always moved to outlets but they keep on making me roam here and there, but no 1 s able to give the solution.
fed of this behavior from axis bank
for calling the customer care service regading this issue i should recharge my mobile of min 150 rs.
this is too much burden on a person.

I took up a personal loan in 2012. I paid it till the end of 2014. After that i quit my job and had to comeback to my hometown owing to my father’s i’ll health.

I explained this to the bank via many emails and requested the bank to restructure my loan. The bank refused and the account was forwarded to collection agencies. I explained to each and everyone of them my predicament, to no avail.

In 2016, my father passed away. I setup a new business and asked the bank to restructure my loan again so that i could repay the bank. It again fell on deaf ears. The collection agencies started hounding me on and off about this. Off late, they are calling everybody i know and said that i was issued a non-bailable warrant. And, they were calling to find out my whereabouts.

This has reached to an unparliamentary level of talking over the phone and i am unable to bear this agony anymore. I also told them if they call me once more i would commit suicide. Even then, these people from unknown numbers are calling me and my people asking me to pay the money.

I am in a helpless situation, i can’t repay the whole amount right away. I can pay it in instalments on an emi basis and close the loan.

Please help.

Dear sir,

I am mr sunil kumar g s having credit card no xxxx1288 which is expired on october 2011 and you are simply charging on this. Please reverse the same.
I have not received the new card until now & i am not using the card.
Please reverse all the charges i am getting bad remark in cibil score. Please come back soon.

Regards,
Sunil kumar g s

Today i received my salary so when i try to withdraw or transfer i get an message saying your account is blocked or frozen. Please help me umfreeze my account 30 days of my hard earned money is stuck and now im in empty hands.. My ac no is [protected].. I have taken loan from axis bank and never i missed my payment but have done late payment from past 3months due to medical emergency.. Please kindly help me im completely dependent on my salary.
Thanks,
Harsha c v
[protected]

I had my salary account on axis bank. I had to take long leave for examination purposes. During this time my salary was not credited to my account. My account went negative rs 5000. Before i joined back to my job i informed to bank regarding this matter. They assured me they have removed this negative balance and no money will be taken from my account. But when my salary credited bank has taken rs:8163 from my account with gst. Bank have cheated me.

I went to this branch for updation of Aadhaar card. I had appointment of 11:30. The lady who was responsible didn’t even logged in her system. She asked me to wait 1/2 hr as later she said system is down. She was really pathetic and rude. She was attending personal calls while updating my biometrics. I was so shocked to see this attitude toward customer. While updating my biometrics, One young student came in who was asking procedure o[censored]pdating of Aadhaar Card details. They didn’t even help him telling him proper procedure. He was so sad he was clueless how he can do updation. I came on side and explained him the whole procedure. It’s the request to Axis Bank that please stop services i[censored] have incapable staff who doesn’t even have basic work ethics and Don’t know how to treat customers. You guys need to take action against this kinda employs.
Pathetic Service.I will not recommend anyone to visit this branch.
Thank You.

I am axis bank customer from past 5 yrs i had given name name 3 yrs back only but when every i apply for debit card there print same old name sandesh kumara actual name is sandesh kumar last week i called customer care i had clearly informed them that in card the anem should be sandesh kumar again there have sent with wrong name and every time there charge for it 500 to 600 rs when i called to customer care just now there kept hold 20min no reply and again the call is also changeable please take some i want new debit card with charge and need break up of consolidated charges every time simply there cut amount consolidated charge
Sandesh kumar
Account number is [protected]

Firstly the fast tag provided by axis bank never worked and again i requested for a new one on 10th dec 2019 and so far not received it. They have dedicated 100/- towards replace of tag but they have not sent me the tag.. Tried calling customer care but they have no idea to resolve me issue. Sent emails to etc. [protected]@axisbank.com about my issue but no responce at all.. My wallet id[protected].. Please help me to get tag..

Hi i have applied for fastag from axis bank and it had been more than 2 months it is not delivered to me. I complained to them multiple times as well as tweeted them but they didnt do anything. Kindly withdraw the service of selling fasttag from axis bank. They are just taking money but providing pathetic service. This is the time to charge a penalty on them for not offering services on time.

My wallet id is [protected]..

Hi,

I opened a salary account with axis bank, radhakrishnan salai branch, chennai. It is been almost a month but the account is still not activated. I will be getting the salary in another 3 days but no one from the bank seems to interested in responding to my complaint. I will be forced to take further action if the account is not activated before my pay day.

Dear sir
I had done a transaction through phone pay to pay electricity bill through my axis debit card of rs 862 but the transaction got declined and the money was deducted but not reversed till now to my account, the transaction i'd is n2002121818103609932720 & repeated transaction id is n2002121819407229932467
Please do look into the matter so that the money is reversed fast
Regards
Prabhu