Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 27, 2025
Complaints 13006
Resolved
6561
Unresolved
6445
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 203

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramesh K Pillai
from Delhi, Delhi
Dec 20, 2019
Resolved
Report
Copy
Resolved

Address: 403513

Fastag was ordered & paid on 11th dec-2019 and there is no delivery status for the vehicle details entered on bluedart tracking section.

How to check the fastag delivery status.

Kindly let me know the steps to check the status and delivery time for the fastag.

Also the toll free number for fastag is not working properly. Have tried calling number of times but not getting any helpful response by toll free number.

Kindly assist
Dec 21, 2019
Complaint marked as Resolved 
Received the Delivery by yesterday around 18.00 Hours through Blue Dart Courier.
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2019
Axis Bank Customer Care's response
Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.
Dec 21, 2019
Updated by Ramesh K Pillai
The Delivery received yesterday around 18.00 Hours
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Geetha Reddy 999
    Dec 20, 2019
    Report
    Copy

    Address: 500037

    Hello,

    This is regarding personal loan payment. The collection team guy had called secondary contact without calling the primary contact even once. Without listening to the customer, he started abusing and made threatening statements.
    I got the collection guy number from the secondary contact and tried asking him about the issue and get information on the payment. He did not even care that i am a woman and started abusing me and threatened me saying random stuff. He also said that he will come to my house and make me stand on the main road and collect money from me.

    When i tried to get details from him, he refused to give me his name and details. I have his number contact number [protected].

    I would like to see strict action against these representatives and would like to proceed with legal complaint on abusive people.
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anisha Boany
      from Alnavar, Karnataka
      Dec 20, 2019
      Resolved
      Report
      Copy
      Resolved

      Made an international atm debit - and yes i took into account cross currency exchange, gst and probably amount levied by international atm bank - still doesnt add up to 7k difference. Funnily bank doesnt know how the transaction is split - connected with customer care, and bank branches in bangalore as well as trivandrum. Their hierarchy for solving customer complaints is nonsensical - they just revert saying we'l get back and they never do.

      Pathetic service.
      Jan 24, 2020
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 20, 2019
      Axis Bank Customer Care's response
      Hi, we are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Please refer service request :56144333, you should find all relevant details there.Also my contact number.
      Axis Bank Customer Care's response, Dec 21, 2019
      Verified Support
      Hi, we tried reaching you on the number shared earlier, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
      Please reach me anytime between 3 to 5 PM.Contact number is valid.
      Yet to receive a call.

      Do help in providing a resolution to this problem.
      Axis does it again with its poor customer service - No Response!
      Helpful
      Found this helpful?
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ashish Bilthare
        Dec 20, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: 559, near lord shiv temple, Manorama Colony Sagar MP, Sagar, Madhya Pradesh, 470002

        Date of incident - 11 dec 2019
        Fastag registered vehicle no is mp04cx4097

        Fastag was ordered on 11 dec and there is no delivery status for the vehicle details entered on bluedart tracking section.

        How to check the fastag delivery status.

        Kindly let me know the steps to check the status and delivery time for the fastag.

        Also the toll free number for fastag is not working. Have tried calling number of times but it's not working at all

        Kindly assist.
        Jan 26, 2020
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 20, 2019
        Axis Bank Customer Care's response
        Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tag will be delivered at your dispatch address. Regards, Team Axis Bank.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tharakarama Reddy
          from Hyderabad, Telangana
          Dec 20, 2019
          Resolved
          Report
          Copy
          Resolved

          I have booked through online for fastag on 12 dec, in axis bank portal as their ad is popping up everywhere, and received booking id and login details on the same day, but when i try to track it on blue dart it is saying no matching consignment regarding this reference number. Their helpline number also not helping. And they didn't give any other information regarding my fastag.
          Jan 22, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 20, 2019
          Axis Bank Customer Care's response
          Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Harshgupta93
            from Delhi, Delhi
            Dec 20, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: New Delhi, Delhi, 110085

            On 14th dec 2019 @ 5:27 pm i swiped my card for 1200.
            The transaction was failed but the money was deducted. I was told that money will be refunded in my account but it has not yet. Its been 7 days now. My home branch is rajouri garden new delhi. Do i have to visit the branch or can it be resolved over the call or something?
            Please let me know whats need to be done.
            I have the slip of transaction failed with me.
            +1 photos
            Jan 23, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 20, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! We request you to refer to the following link to raise a dispute: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nbolshette123
              from Karmala, Maharashtra
              Dec 20, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Latur, Maharashtra, 413516

              I have applied for axisfastag but no any reply or no further information about deliver and even i could not track from blue dart tracking. All the customer care numbers are inactive with no reply to email please forward it to axis authority. Atleast they should give the information on the processing and delivery status of the fastag. Phone number provided on axisfastag website is not working kindly provide the useful number instaid if fooling the people with useless support number
              Jan 23, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 20, 2019
              Axis Bank Customer Care's response
              Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rajput999
                from Bengaluru, Karnataka
                Dec 20, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Delhi, New Delhi, Delhi, 1100009

                From past 1 year they are adding unnecessary charges after i paid all the outstanding amount still they are harassing me i am help less no one is helping me what i do my civil score is hell now iam business man still they are avoiding the card was against fd 25000 and i get the limit of 20000 i allready paid the amount 2 time then they said to resolve i have to pay 65000 i paid that allso still they are adding charges they are harassed me a lot i want to die
                Jan 20, 2020
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Dec 20, 2019
                Updated by Rajput999
                Tomorrow I will go to the bank and complain to police and seriously I'll not let you leave now you are bad peoples and bank
                Dec 20, 2019
                Updated by Rajput999
                I paid 65000 for card of 20000 fraud axis bank it's a appeal from all don't use axis bank card credit card against FD I need my money back 45000 or I'll file a case now against the guy banker you guys are cheaters axis back credit card derawala branch model town Dipesh Bansal is fraud a big time fraud cheated me
                Dec 20, 2019
                Updated by Rajput999
                Dipesh Bansal banker at model town branch he forced me to take credit card because of his target was not completed I said ok and against the FD OF 25000 I get a credit card of 20000 limit I spend all money and they said we will adjust from FD but they started unnecessary charges and make the outstanding of 65000 I paid that allso but still they are adding unnecessary charges and blackmailing me my civil score is like hell now now Dipesh is not even helping me and threatening me credit card department is not even picking my call it's been now 1year Iam totally harassment my axis bank
                Verified Support
                Dec 20, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please share your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  abhishek dhiwar
                  from Mumbai, Maharashtra
                  Dec 19, 2019
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra, 400061

                  Hi there
                  My client has transferred 4300₹ Via UPI On 14 dec but the amount is not credited in my axis bank account so I contacted sender bank (Paytm Payments Bank ) they have confirmed that the amount 4300₹ with the UPI reference number[protected] so I contacted receiver bank (axis bank) they're denying that they don't received any amount from this upi reference number[protected] in my bank account as the other sender bank has given npci transaction screenshot that's proof the has successfully credited into my bank account but axis bank is not credited my money in my account they're saying they don't received any amount both banks are refering each other's
                  +1 photos
                  Axis Bank customer support has been notified about the posted complaint.
                  Dec 21, 2019
                  Updated by abhishek dhiwar
                  No response from axis bank till now
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vikas_iaf
                    from Hoshangabad, Madhya Pradesh
                    Dec 19, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 466445

                    I have applied for Fast tag through Axis Bank website on 17-Dec-2019. Vehicle is registered in the name of my father. I have entered my name and mobile number while applying for FAST TAG through Axis bank. I have not even received any status/notification for same by sms or e-mail. Seems to be fraud as I have not even received any notification for same.
                    +1 photos
                    Jan 20, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 20, 2019
                    Axis Bank Customer Care's response
                    Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akshith.vashala
                      from Bengaluru, Karnataka
                      Dec 19, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Viman nagar, Pune, Maharashtra

                      I have worked for a company which has tie up with only axis bank, so i have taken salary account. As i shifted company i am not using it. I request you to close the account. I have applied in the nearest branch to close the account they asked me to pay around 350+ rupees. I payed expecting that account will be closed. But i received a call that your account will not be closed from our branch. Req. Axis bank to close my account and i don't have any thing link debit card, cheque book not even account number. My account is tied up with[protected] number. So please close my account. I have requested to close my account in brookfield bangalore axis branch
                      Jan 26, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 20, 2019
                      Axis Bank Customer Care's response
                      Hi, we tried reaching you on the number shared earlier, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Khalil sk
                        from Savantvadi, Maharashtra
                        Dec 19, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        I am completing about amount deducted under ecom purchase

                        Address: Ausa road latur Maharashtra, Latur, Maharashtra

                        Your A/c 332495 is debited with Rs 1650.00 on[protected]:11:30 at PUR/GOOGLE *Smart Media Ap/[protected].Avbl Bal is Rs 3725.37.Call [protected] for dispute

                        This is transition happen without my interfair.. please refund it...i am not purchased some kind of smart app till yet..i also asked for this to google but there is no puchased history..this is ligaly not done by me.. please resolved it and refund it...
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        R
                        RAJAT CHAUDHURI
                        from Kolkata, West Bengal
                        Dec 19, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: west street, modernpark, Kolkata, West Bengal, 700075

                        Dear sir,

                        This is to inform to you i have deposited school (Calcutta public school) fees of my daughter (Miss. Rupsha chaudhuri, class – ix, sec hum,) on 06/12/2019 for the month of dec-19 through axis bank easypay system, but unfortunately a sum of rs 3100.00 and including bank charges of rs 21.95 total rs 3121.95 debited from my bank account, but the receipt come from bank status “failed”,

                        I also contact with axis bank manager mr debanjan chatterjee (Bm) and all details hand over to him but no solution come out till to day. I am requesting to you please do something details are given below.

                        Unique id : xi/2019-20/72,
                        Name : rupsha chaudhuri,
                        Month : dec-2019
                        Class - xi,
                        Sec - hum
                        Amount -3100.00
                        Urn no : 57439891
                        Mode of payment : debit card.
                        Dated : 06/12/2019

                        With regards

                        (Rajat chaudhuri)
                        [protected]
                        Jan 21, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 20, 2019
                        Axis Bank Customer Care's response
                        Hi, we tried reaching you today, however, we were unable to connect as the phone was switched off. Request you to share an alternate number so that we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bipins23
                          from Indore, Madhya Pradesh
                          Dec 19, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Website: etc.axisbank.co.in

                          I have applied for axis bank fastag online with required amount on dtd 25th nov, also uploaded the necessary supporting documents and vehicle registration certificate.
                          After that i received etc customer id & wallet id on 27/11/2019 through sms and email. But still i haven't received fast tag sticker.
                          The tollfree team not able to address the issue properly. I have locked the complaint on 4th, 7th dec but yet not received reply but ticket is closed. Also emailed but still not received any reply. I'm struggling with fastag as it is going to be mandatory.

                          Etc customer id[protected]
                          Axis interaction id[protected]
                          Jan 19, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 19, 2019
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            srikanta saha roy
                            from Ghatal, West Bengal
                            Dec 19, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 20 TAMAL TALA ROAD, NABADWIP,NADIA, Nadia, West Bengal, 741302

                            I purchased a product on 25 oct 2019 via amazon through 6 month emi using axis bank credit card. But emi has not been converted yet. I called axis bank a register a complain on 17th nov. After that i called 20 to 30 times to them but they only said to wait for another 5days each times. They also said that my complaint has been approved but not reflected in my credit card ac. I am helpless with them.
                            +1 photos
                            Jan 26, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 19, 2019
                            Axis Bank Customer Care's response
                            Hi, we request you to share the registered mobile number for further assistance. Regards, Team Axis Bank.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              KasiViswanathan meiyappan
                              from Chennai, Tamil Nadu
                              Dec 19, 2019
                              Report
                              Copy

                              Address: Chennai, Tamil Nadu, 600127

                              I am kasiviswanathan. M and i have submitted my documents for axis bank neo card on 4th dec 2019. On5th dec i received a msg from axis bank station that congratulations, welcome to axis bank credit cards! Your application for axis bank credit card is approved. The card details will follow shortly. I tried to follow it up after few days but i never received ay update. Later called to customer care they said it was under processing. I checked online it is showing my application is declined because my date of birth is not matching. All my records i have the same date of birth. How on the hell can that be possible.
                              Later i am receiving a msg from axis bank your credit card application for axis bank neo card with reference no 16661651 has been declined. Pls call [protected] if you did not apply
                              My application no - 784136 ; reference no : 16661651.
                              Kindly request you to resolve the problem.

                              My suspect is axis bank executive has uploaded the wrong document online.
                              Kindly resolve or respond to the above questions.
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 20, 2019
                              Axis Bank Customer Care's response
                              Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                              Dec 21, 2019
                              Updated by KasiViswanathan meiyappan
                              Kindly contact me on Monday 21.12.2019 at 10 AM.
                              Dec 27, 2019
                              Updated by KasiViswanathan meiyappan
                              With regards to the above subject, what they are trying to do is they are faking that they have tried to contact which is not at all true . Till today no one contacted me in this regard . Axis bank big cheaters and no resolution provided to me for my problem . I kindly request the consumer complaint board team members to intervene and solve the issue . All others pls be aware of these fraudulent Acis bank .
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                drshah3302
                                from Rajkot, Gujarat
                                Dec 19, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: GANDHIDHAM, 370203

                                Fastag was ordered on 10 dec and there is no delivery status for the vehicle details entered on bluedart tracking section.

                                How to check the fastag delivery status.

                                Kindly let me know the steps to check the status and delivery time for the fastag.

                                Also the toll free number for fastag is not working. Have tried calling number of times but there is no response.

                                Kindly assist.
                                Jan 19, 2020
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 19, 2019
                                Axis Bank Customer Care's response
                                Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  simplipradeep
                                  from New Delhi, Delhi
                                  Dec 18, 2019
                                  Report
                                  Copy

                                  Address: B-820,G.D.Colony, Mayur Vihar 3, 110096

                                  I booked a fast tag for DL5CJ2898 on dated 23.11.2019, ₹ 200 paid via online. But till today 18.12.2019 i didnt received it. Messages are coming to recharge my wallet id balance.but it is hard to deal these people even bank people isn't helping. I try to call many times on the toll free number but its too busy if by chance someone picked it, still mot helpful bcoz my issue is not resolved. Please do needful action against this kind of service.

                                  Pradeep Chauhan
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Dec 18, 2019
                                  Updated by simplipradeep
                                  This is the msgs which

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Chennakeshavula Naresh
                                    from Khammam, Andhra Pradesh
                                    Dec 18, 2019
                                    Report
                                    Copy

                                    Address: 1-36 Ramannapalem,Vemsoor,Khammam., 507164

                                    Hai
                                    I am ch naresh i applied axis bank fastag on november 28th 2019 but didn’t receive fastag i got a massage on 3rd december 2019 with wallet id-[protected],
                                    But fastag not delivered, so many times called to customer care but i didn’t get any correct information from customer care executive,
                                    My vehicle number is-ap09bh4446
                                    My mobile number is-[protected]
                                    Mail is-ch. [protected]@gmail.com,
                                    My address-ramannapalem, vemsoor mandal, khammam dist, adasarlapadu post,
                                    Pin-507164.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dec 22, 2019
                                    Updated by Chennakeshavula Naresh
                                    Though I have complained, I haven’t received any reply from the axis bank yet.
                                    As I didn’t receive my fast tag
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Somnath.Halder79
                                      from New Delhi, Delhi
                                      Dec 18, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Kolkata, West Bengal, 700140

                                      Dear Sir,
                                      My Axis customer id:[protected].
                                      On 06/12/2019 i have purchase fastag from axis bank vide transaction - ECOM PUR/Axis Bank - E/Mumbai/061219/09:55 as attached receipt.
                                      On 10/12/2019 i have received sms from axis that my fastag despatched via blue dart service as screen shot attached. In blue dart the tracking id is given as my vehicle Registration no (WB20AG5324), which is totally fake. but the wallet id mention in the sms - [protected] is correct and i can log in the portal also. Now on 11/12/2019 i have received the fastag which is from SBI bank and not from Axis bank. And i find the tag id showing in my wallet id is not matching with fastag received. So i put a complain regarding this through my wallet With Reference SR[protected]. But till now no response received from either axis bank or from fastag issuer. So now what i will do with this fastag can anybody tell me. i'll not pay any further for new fastag. And axis can't resolve the problem request you to refund my money.
                                      +3 photos
                                      Dec 19, 2019
                                      Complaint marked as Resolved 
                                      Thanks for the prompt response from axis bank customer care. Today i have received fstag from bluedart as sms also received regarding the same also.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dec 19, 2019
                                      Updated by Somnath.Halder79
                                      Thanks for the prompt response from axis bank customer care. Today i have received fstag from bluedart as sms also received regarding the same also.

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit