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Axis Bank Complaints & Reviews

www.axisbank.com

2.6

Updated: May 25, 2026

Complaints 13015

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6562

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6453

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Axis Bank reviews & complaints page 203

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Address: 532401

I have booked my fast tag on dec 1st 2019. I have received message of despatch details on same day but not yet no tracking details given. Helpline number is not useful/only music pays after two ivr option.
Service request is closed without any escalation and reason.
Rs. 200 as deposit has siphoned up by axis bank.
And also sent mail on dated 20th dec
Interaction i'd is[protected]
Wallet i'd is [protected]
Vehicle number ap39w9537

Jan 28, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: 2/5, Nathpara, Brahmapur, Garia, Kolkata- 700084, Kolkata, West Bengal, 700084

I received a legal notice today from o m gujar law chambers about my axis bank my zone credit card dues. I failed to pay the due amount for past 5 or 6 months and i admit my mistake but bank did not even contacted me or sent any recovery agents for collection. Instead they directly sent a legal notice which completely gives such legal action statements that is actually a mental and physical threat for me. I can even sense a feeling of getting...

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Address: Crawford market. Sherif devji street., 203/205 cream apartment flat no 403, Mumbai City, Maharashtra, 400003

Hello axis bank. Today i got a mesg that rs 51.88 has been deducted from your account on 21st december 2019. Info - tips dcg dt. I want want to what kind of service are you guys providing? Other banks gives interest and you people keep on deducting our money. I want my money credited to my account.
Account name - mahmud hussain
Registered number - [protected]

Jan 26, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we request you to contact our phone banking team at[protected]/[protected] & our executives shall assist you further. Regards, Team Axis Bank.

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Address: UNIT 8, Khordha, Odisha, 751012

Date of incident - 9th dec 2019
Client number - [protected]
Lead id : axis bank fast tag[protected]

Fastag was ordered on 9th dec and there is no delivery status.

How to check the fastag delivery status.

Kindly let me know the steps to check the status and delivery time for the fastag.

Also the toll free number for fastag is not working. Have tried calling number of times but there is no response.

Kindly assist.
Complaint status

Jan 24, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

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Address: 755050

I have applied for a fastag online which was activated on 15th dec as per the text msg received from the bank, where as till now no further communication regarding the despatch of the physical card.
As per the bank website it must be reached within 7 days, but despite deduction from my account i am facing problem while crossing though a toll gate.

Feb 1, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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Dear sir, my fastag a/c no is [protected], and my vehicle no is jh01cp7802. I ordered fastag on 16th of dec, 2019, but neither i received the card nor am able to track it in bluedart by putting my car number as reference no. Your fasttag consumer number is also useless as it not provide any delivery related option to the customer. So please resolve the issue.

Jan 21, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

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Hi,

I bought fastag on 24th nov 2019.

Till now it didn't delivered to the address.

Fastag wallet id [protected]

How can axis bank cheat people like this, i heard like axis bank is not delivering fastags as expected.

I did big mistake by buying fastag with axis bank.

As per policies it should be delivered by 30th nov 2019.

Today date is 20th dec 2019. It's been one month.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

Dec 30, 2019

Updated by akhil akhilesh I got below mail:

With reference to your mail Your Shipment has been dispatched from our End request you to coordinate with Bluedart for further assistance

Sharing you the details of tracking.

You can trace your shipment on blue dart site - https://www.bluedart.com/web/guest/trackdartresult with below mentioned POD Number - [protected] after 48 hours

========================================

How can we track with pod number ?
Also I have entered my vehicle number ts32c0435 in ref number but it is showing as invalid.

Then I have entered 0435 same it is not showing.

How to track the things? Being customer of axis from last 7 years I am feeling shame of axis to reply like this.

Please give waybill number to track the courier. Provide valid tracking numbers to track. If we enter pod number in tracker it is not showing. Provid way bill number

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Address: 560100

I have not yet received my fastag. Not even the dispatch details received. There is no way to call customer care as they only have two options and they are relevant to check the status of the dispatch.

If you are not able dispatch within the timelines you have quoted it is pathetic. Please dont site the delay is due to high volume. You people were aware that there will be a higher volume towards deadline and should have not advertised that you will recieve it within 7 days

Axis Bank customer support has been notified about the posted complaint.

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Address: 403513

Fastag was ordered & paid on 11th dec-2019 and there is no delivery status for the vehicle details entered on bluedart tracking section.

How to check the fastag delivery status.

Kindly let me know the steps to check the status and delivery time for the fastag.

Also the toll free number for fastag is not working properly. Have tried calling number of times but not getting any helpful response by toll free number.

Kindly assist

Dec 21, 2019

Complaint marked as Resolved

Received the Delivery by yesterday around 18.00 Hours through Blue Dart Courier.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.

Dec 21, 2019

Updated by Ramesh K Pillai The Delivery received yesterday around 18.00 Hours

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Address: 500037

Hello,

This is regarding personal loan payment. The collection team guy had called secondary contact without calling the primary contact even once. Without listening to the customer, he started abusing and made threatening statements.
I got the collection guy number from the secondary contact and tried asking him about the issue and get information on the payment. He did not even care that i am a woman and started abusing me and threatened me saying random stuff. He also said that he will come to my house and make me stand on the main road and collect money from me.

When i tried to get details from him, he refused to give me his name and details. I have his number contact number [protected].

I would like to see strict action against these representatives and would like to proceed with legal complaint on abusive people.

Axis Bank customer support has been notified about the posted complaint.

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Made an international atm debit - and yes i took into account cross currency exchange, gst and probably amount levied by international atm bank - still doesnt add up to 7k difference. Funnily bank doesnt know how the transaction is split - connected with customer care, and bank branches in bangalore as well as trivandrum. Their hierarchy for solving customer complaints is nonsensical - they just revert saying we'l get back and they never do.

Pathetic service.

Jan 24, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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A

Anisha Boany

from Alnavar, Karnataka

Dec 20, 2019

Please refer service request :56144333, you should find all relevant details there.Also my contact number.

Axis Bank Customer Care's response, Dec 21, 2019

Verified Support

Hi, we tried reaching you on the number shared earlier, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.

A

Anisha Boany

from Alnavar, Karnataka

Dec 22, 2019

Please reach me anytime between 3 to 5 PM.Contact number is valid.

A

Anisha Boany

from Alnavar, Karnataka

Dec 24, 2019

Yet to receive a call.

Do help in providing a resolution to this problem.

A

Anisha Boany

from Alnavar, Karnataka

Dec 29, 2019

Axis does it again with its poor customer service - No Response!

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Address: 559, near lord shiv temple, Manorama Colony Sagar MP, Sagar, Madhya Pradesh, 470002

Date of incident - 11 dec 2019
Fastag registered vehicle no is mp04cx4097

Fastag was ordered on 11 dec and there is no delivery status for the vehicle details entered on bluedart tracking section.

How to check the fastag delivery status.

Kindly let me know the steps to check the status and delivery time for the fastag.

Also the toll free number for fastag is not working. Have tried calling number of times but it's not working at all

Kindly assist.

Jan 26, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tag will be delivered at your dispatch address. Regards, Team Axis Bank.

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I have booked through online for fastag on 12 dec, in axis bank portal as their ad is popping up everywhere, and received booking id and login details on the same day, but when i try to track it on blue dart it is saying no matching consignment regarding this reference number. Their helpline number also not helping. And they didn't give any other information regarding my fastag.

Jan 22, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

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Address: New Delhi, Delhi, 110085

On 14th dec 2019 @ 5:27 pm i swiped my card for 1200.
The transaction was failed but the money was deducted. I was told that money will be refunded in my account but it has not yet. Its been 7 days now. My home branch is rajouri garden new delhi. Do i have to visit the branch or can it be resolved over the call or something?
Please let me know whats need to be done.
I have the slip of transaction failed with me.

Jan 23, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, we are here to help! We request you to refer to the following link to raise a dispute: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.

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Address: Latur, Maharashtra, 413516

I have applied for axisfastag but no any reply or no further information about deliver and even i could not track from blue dart tracking. All the customer care numbers are inactive with no reply to email please forward it to axis authority. Atleast they should give the information on the processing and delivery status of the fastag. Phone number provided on axisfastag website is not working kindly provide the useful number instaid if fooling the people with useless support number

Jan 23, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

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Address: Delhi, New Delhi, Delhi, 1100009

From past 1 year they are adding unnecessary charges after i paid all the outstanding amount still they are harassing me i am help less no one is helping me what i do my civil score is hell now iam business man still they are avoiding the card was against fd 25000 and i get the limit of 20000 i allready paid the amount 2 time then they said to resolve i have to pay 65000 i paid that allso still they are adding charges they are harassed me a lot i want to die

Jan 20, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Dec 20, 2019

Updated by Rajput999 Tomorrow I will go to the bank and complain to police and seriously I'll not let you leave now you are bad peoples and bank

Dec 20, 2019

Updated by Rajput999 I paid 65000 for card of 20000 fraud axis bank it's a appeal from all don't use axis bank card credit card against FD I need my money back 45000 or I'll file a case now against the guy banker you guys are cheaters axis back credit card derawala branch model town Dipesh Bansal is fraud a big time fraud cheated me

Dec 20, 2019

Updated by Rajput999 Dipesh Bansal banker at model town branch he forced me to take credit card because of his target was not completed I said ok and against the FD OF 25000 I get a credit card of 20000 limit I spend all money and they said we will adjust from FD but they started unnecessary charges and make the outstanding of 65000 I paid that allso but still they are adding unnecessary charges and blackmailing me my civil score is like hell now now Dipesh is not even helping me and threatening me credit card department is not even picking my call it's been now 1year Iam totally harassment my axis bank

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please share your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Mumbai City, Maharashtra, 400061

Hi there
My client has transferred 4300₹ Via UPI On 14 dec but the amount is not credited in my axis bank account so I contacted sender bank (Paytm Payments Bank ) they have confirmed that the amount 4300₹ with the UPI reference number[protected] so I contacted receiver bank (axis bank) they're denying that they don't received any amount from this upi reference number[protected] in my bank account as the other sender bank has given npci transaction screenshot that's proof the has successfully credited into my bank account but axis bank is not credited my money in my account they're saying they don't received any amount both banks are refering each other's

Axis Bank customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by abhishek dhiwar No response from axis bank till now

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Address: 466445

I have applied for Fast tag through Axis Bank website on 17-Dec-2019. Vehicle is registered in the name of my father. I have entered my name and mobile number while applying for FAST TAG through Axis bank. I have not even received any status/notification for same by sms or e-mail. Seems to be fraud as I have not even received any notification for same.

Jan 20, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: Viman nagar, Pune, Maharashtra

I have worked for a company which has tie up with only axis bank, so i have taken salary account. As i shifted company i am not using it. I request you to close the account. I have applied in the nearest branch to close the account they asked me to pay around 350+ rupees. I payed expecting that account will be closed. But i received a call that your account will not be closed from our branch. Req. Axis bank to close my account and i don't have any thing link debit card, cheque book not even account number. My account is tied up with[protected] number. So please close my account. I have requested to close my account in brookfield bangalore axis branch

Jan 26, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, we tried reaching you on the number shared earlier, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.

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Address: Ausa road latur Maharashtra, Latur, Maharashtra

Your A/c 332495 is debited with Rs 1650.00 on[protected]:11:30 at PUR/GOOGLE *Smart Media Ap/[protected].Avbl Bal is Rs 3725.37.Call [protected] for dispute

This is transition happen without my interfair.. please refund it...i am not purchased some kind of smart app till yet..i also asked for this to google but there is no puchased history..this is ligaly not done by me.. please resolved it and refund it

Jan 28, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Axis Bank Customer Care's response Hi, we are here to help! We request you to refer to the following link to raise a dispute: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.

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