Axis Bank Complaints & Reviews

Inr 1699 was spent on your credit card xx7712 on 14-dec-19 at ecpp assistance service

This amount has been deducted by my credit card without my approval.
Please deactivate my credit card ecpp assistance service.
And return the service charge as per the ecpp service. I want my money back otherwise i will close all my relations from axis bank in future.

On 31dec 2019 i deposited 59000 cash in the axis atm machine
Cash machine got strucked and i received a slip unable to process
After that i went to the bank and given a compliant they told that cash will be credit into the account
On 2nd january 2020 bank credited 49000 into my account
Again i gave complaint for remaining balance 10000
They replied that they received only 49000 in the atm machine

Hi,

I have recently applied fast tag from axis and has been allowed a fast tag account no. [protected]
And on 10 of jan an amount of 800 been auto sweep from my account. I have never selected any such option to auto sweep while requesting fast tag account.

Its very bad from axis side to do it this way. More over their customer care number does not work at all.

Hi team
I have i have applied for fastag for my car as01dm5722 on 30th dec 2019 in axis bank through online portal but not received the fastag till date. I need that on urgent basis. I tried lot of times to connect but unable to reach to the online customer care please deliver on top priority. The commitment was that it will be silver by 7 days but now it is more than 12 days.

Thanks & regards
Biplab saha
+91-[protected]

Hi team,

I have booked fastag online but it did not delivered to me yet. Request you to please check and confirm asap. Thanks

Pfb my details:

Name:anupam gupta
Veh number:mh12et6717

I have paid rs 500 but still fastag has been diverted to me yet.

Kindly check and do the needful asap. Otherwise refund my whole amount.

Thanks,
Anupam gupta,
M[protected]

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Hi,

I ordered fastag via axis bank website. I haven't got it delivered yet and also no updates of it has been shipped or not. I have mailed those guys multiple times but still no reply. I received a mail upon payment with the wallet id. But how do i get the login details? Maybe that's delivered with the physical tag. Waiting for a closure on this.

Thanks

I had made a payment of inr.200/- on 14.12.2019 vide urn 57877498 for new axis fasttag.
But till date i didn't received any communication regarding fast tag. Screen shot attached.

Transaction id:[protected].
Customer id :[protected]

I tried to follow up on toll free no as well as wrote email to company, but still its not solved.
Interaction id:[protected] & 99972874

I applied for fastag on 15th dec, money deducted from my account, till today 9th jan i have not received my tag.

I sent multiple emails, raised multiple srs nothing is happening. Send email to pno and nodal officer even these people are not responding.

Height is without a tag they even did auto recharge as well and deducted more money from my account on 8th jan.

I have account with pririorty salary account. I have applied for pririorty annual free credit card, but one of your axis bank shimoga sol 362 credit card employee mrs. Pooja, she wrongly selected to me vistar credit card, and this card showing right now have to pay 4000+amount. I don't want it kindly take a action as early as possible about it. Make the payment is nil. I'm waiting for your right decision thank you.

Dear concern
On date 31/12/19 two times adjustment entry reason 105 rupees withdraw my wallet and again 08/01/2020 two times 75 rupees withdraw my wallet..
Total180 rupees withdraw till date my fast tag recharge wallet.

Please credit this amount is asap. Details as follows

Name : ravi kumar kushwaha
Login id:[protected]
Mo : [protected]
Mail id : [protected]@gmail.com
Vehicle no.: gj15at0538

Thanking you

Hi i can see a transaction of es15300 on 1st of oct 2019 that was cancelled by me and im geting charged for thing which i have not received. I want my whole money back this has spoiled my crefit score really. Axis bank shoul pay my whole 50k bill. For spoling my records as im a regular payer.i want the rwfund i called so many times now i started receiving collections team call this embarassing

I have applied for the fastag from axis bank fastag portal. They have created the wallet ID and deducted amount 2 times from my account promising delivery within 7 days . But now its more than 10 days as of now no communication and proper tracking from their side, Have called thrice to their toll free no.[protected] but executives there are just non sense they have no information and required rights to check and customer details ...every time executives are giving dif[censored]pdates over my same query ...i[censored] asks more they put call on hold ( voice log is available on demand)...after loosing hope I dare to write to their mail ID : etc.[protected]@axisbank.com fortunately I have been replied back only once with some wrong POD details (refer attachment) ...Unable to understand why these cheaters are in so hurrry to charge money without delivering services to customer ...
Kindly take strict action to avoid consistent inconvenience by early resolution .

Regards
Anand
[protected]

I have applied for Fasttag online with Axis bank on 25th November 2019(attached is the receipt). Receipt number is[protected]. Amount 200/- is paid online for that. No sms confirmation or Wallet id is received.
Twice I complained by email to etc.[protected]@axisbank.com; didn't get any response.
Either I need the order to be placed or refund of 200/- inititated.

Sir yesterday around 3.28pm i went to withdraw money from axis bank atm lanka branch varanasi, but both time it showed me error but it deducted from my account. I am providind ref no of both the transaction.[protected][protected]. Followed with inlankgeneralhospital and pargana dehat amanat, both the atm machine are at lanka branch. Please look on these matter sir its been 4000/- that has been deducted. And it is very important for me.

Hi,

I have applied for axis fastag on 8th dec 2019, got wallet id generated, still i have not received the fastag

Sent an email to etc. [protected]@axisbank.com for tracking details
Got reply from them saying fastag is delivered, they have provided awb of bluedart tracking, when checked fastag is delivered to mumbai location i had applied for bangalore location and i have clearly mentioned the address while applying.

I have replied back to the email but still now no response, send 2 followup emails

Please help

Fastag wallet id [protected]

Name: b. Pradeep kumar
Email: pradeepkumar. [protected]@gmail.com

Hi,

I have recently applied for fast tag from axis bank and has been allowed a fast tag account no.
Today[protected] inr. 750 has been auto swept from my axis savings account.
I called up axis customer care number to verify why the money got deducted from my account and i was told that there is separate customer care number for issues related to fasttag.

I submitted a request to stop the auto sweep but no response received.
More over the customer care number for fasttag is pathetic.

Neither i have an active account with axis bank nor i'm interested to open any accounts in it in any future. So please delete my account details completely and stop sending sms (Bw-axipls) and do not call me through my mobile for any personal loan offers. My mobile [protected] is already in dnd list. I'll would not hesitate to take legal action if there is no action taken on it.

I had applied for the axis bank fastag on 1st jan 2020 and after successful payment, there was a message window that the tag would be delivered within 7 days. The wallet id was allotted the next day. However, there is no further communication as to when i will be receiving the fastag rfid. The toll free is of no use. I have raised an online service request (Sr[protected] with the axis bank and am still to get a response. Request this be brought to the attention of the authorities concerned in the axis bank.

Sir,
I applied for axis fastag on 26/12/2019. Still i have not received fastag. Today the date is 09/01/2020. While applying, the fastag after commiting the payment i received the message from axis bank as,
"your fastag will be delivered to your address within 7 days"
I don't understand what 7 days.
Blue dart tracking and toll free number are not working.
What is my fastag delivery status? Will it come or not.
My fastag reference id is : tn67l5034