Axis Bank Complaints & Reviews

Long back i got one message says if i registered with mobile banking will be rewarded with clayton watch. So i have registered and got promo code to redeemed. On 17th of july 2019 i have used promo code and purchased clayton watch using by (https://metalwatchaxis.flatworldrewards.com/) this site with delivery charges 499. But till now i have not received that watch nor any information about that. I have raised complaint[protected] three weeks back but support team also not providing any information. Could you please cancel my clayton watch request and revert back to me my delivery charges.

I requested for new rfid on 26nov and they told me that we will dispatch it with in 7 days but now 10 days over but thare is nither any intimation about my rfid. Nor customer care able to give proper answer. I inquired at blue dart which is associated with axis bank also not able to give a proper answer. Axis bank should have allocat a direct number to resolve all these problem.

I want to close my axis bank credit card, it is already expired but still i am paying minimum amount for that.

Kindly let me know to close credit card. I called to customer care but unable to reach them in some case they told to me visit your near by axis bank.

I dont have time to go bank and close it. Please help me to close this credit card as early as possible.

Regards
Swathi

I have received following message today, which says
Hello! Your a/c no. Xxx has been debited by rs. 118. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

I am an axis bank customer since 2009 and using savings account, credit cards of axis bank. I would like to bring to your kind notice that i was misguided and provided false information by an axis bank executive while applying personal loan. As per the mails and calls from axis bank during the month of october 2019, i am eligible for pre-approved instant personal loan of rs.7, 20, 000 for which i need not submit any documents. To know the procedure to apply for the same, i called customer care center and enquired the loan department. After a couple of days, i received a call from axis bank executive from nearby branch (Jaya nagar, bangalore) for loan process and i enquired him about the process of applying for pre-approved instant personal loan. But the representative collected documents from me even after knowing that i have pre-approved instant loan offer. Next day, i got a call from axis customer care center mentioning about the pre-approved instant loan and someone guided me the online process and i found the pre-approved loan roi was 11.99% and when i tried to complete the online process, my application stated a message “your application for this offer is already in progress/disbursed through another channel (Code:28)”. Customer care representative said someone else have initiated normal personal loan process. When i enquired the executive who collected the documents, he admitted that he has started processing normal individual personal loan instead of pre-approved instant personal loan. Shockingly the rate of interest mentioned by him was 13.99% which is more than pre-approved instant personal loan’s roi. This clearly showed that he gave false information stating that he is collecting the documents only for processing pre-approved instant loan. I lost the opportunity of pre-approved instant personal loan. When i called to customer care center, they asked me to talk to the representative or sales manager to cancel the applied loan and apply again for pre-approved instant personal loan. I requested him to close the loan process and he is not closing and was giving some reasons. When someone called for verification process for that normal loan, i requested them not to proceed the loan process further which may affect my cibil score. Even after that they have approved the loan for higher rate of interest. I have made several complaints in all possible ways including customer care center, nodal officer and principal officer and they are simply asking more than 10 days time for each and every mail and nothing is solved till now. I have initiated complaint on 23 october 2019 and nothing happened till now. They are least bothered about my complaints. Problems faced by me because of this incident are stress, waste of time, cibil score reduction, trusted axis bank and missed loan from other banks too. Now i have taken loan from a private finance company where rate of interest is 24%. Believing axis bank, i lost my reputation among friends and relatives because of inability to pay the money in right time. Expecting a solution at the earliest.

Dear sir,

This is to inform that, the below tid number machine is not working properly,
Ref : tid : 87315236. The complaint we registered on 30.11.2019 and the token number rvi[protected] and there was no any response from customer care, again we called and complaint then they registered the token number is chld[protected]. Until now there is response from bank side. We are near to airport and most of the customers vip so we can'"t explain more excuses to them.

New generated RFID tag is not delivered to home as there is mismatch in address. When we tried to contact blue dart, they said they will be delivering to the exact address only after getting an email from Axis authorized office.

Blue dart reference number : [protected]
Wallet Id : [protected]
customer Id :[protected]

When we tried to call axis bank customer care number, they are not picking up the call. Dont know why they have a customer care number, if it is not reacheable. Very worst service.

Necessary action to be take by Axis bank as soon as possible as the package will be returned to Axis bank head office within 6 to 7 days from blue dart.

Action required from Axis :
####################
Send an email to blue dart asking them to accept the correction in address.

Axus bank had debit 199 from my account which is [protected] on the date of[protected] and second is[protected] without my knowledge and the message is as shown
Ecom pur/google *dongx/855-83 so pls take action against it my name is imran shaikh and mobile number is-[protected] and pls inform me how to get my money back and i want to stop unwanted transactuon pls help me regarding this complain.

I am writing this with regards to my credit card bill payment. I recently received a bill of amount rs. 49000.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, and i had lost my job, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I will be able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues as soon as possible. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number [protected]

Thanks,
Preet

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

My name is nishant chhabra and my card number ends with 2124. I have been levied with card joining fees and other charges in first 3 months itself.

Just to bring to your notice that i have already blocked the card and refused to take the new one sent to me.

I will pay the current month actual card transaction done by me and will not be paying the charges etc.

My contact number is [protected].

Hi,

I worked in axis bank from september2016 to october2017. I want to claim my pf. I don't know to whom i want to contact. I contacted the brach where i serviced. They asked me to contact the hr in rs puram, coimbatore branch. Hr said, he doesn't help with this as he don't know how to claim pf. He asked me to, write mail to [protected]@axisbank.com

I sent mail. But mail not getting delivered to this email id. No response in the branch where i worked neither from the hr team.

Now i am helpless. It is really unfair.

Please note that i'm facing problem with axis bank for a long time now. Recently i have facing problems on 2 issues:

1. One amount of 1611.9/- got credited to my credit card account but did not get reflected.

2. An amount of rs. 1641.9/- which was my last month credit card bill, was paid on 29th nov'19 but not showing in my account.

Kindly solve this one. Service of the bank is degrading like anything day by day.

Sir,
My self soma adhikary and i am a account holder of your bank. My branch is baguiati. Somedays ago your representive come my home and told me that i invest 25000 rupees in fd for five years. Thats why i sign that form. When i recive the bond there has been differents written in bond, so i want my payback. I surrender the bond. But two months has been gone i didnt recive any ammount. My account no is [protected].

Regards
Soma adhikary
Phone no :[protected]

I am a senior citizens and retired acp from delhi police and holding an account in axis bank branch (Meera bagh, new delhi 110087) from last 10 years. I and my family members have our account in this bank only as a priority costomer. My greviennce is that the personnel manager mr vipin kukereja is a man of very rude behaviour, lacking any compassion and service to the coustmer especially seniors. He never picks up the call and is busy on his private chats and ignores the calls of business purposes, siting the reason that he is not bound to pick up the call of business nature
Today i:e 2/12/2019 i visited the branch inspite of ill-health for my pension related queries as i was not getting any reply from the bank inspite of repeated calls, but mr kukereja behaved rudely with disrespect leading to aniexty and palpitations in me. I brought all this to the manager of thr bankmr amit aggarwal, who ignored it outright and took no action against the employee. I would request the bank authorities to enquire about this kind of behaviour and ensure that the senior citizens are treated with respect they deserve and ensure that this doesn't happen again with reputed bank like axis bank.

Firstly i have opened axis bank asap account through mobile app, and i have completed my kyc and signature in the bank even after that in axis bank mobile app its still shows that i have to complete my kyc from the bank. I have visited the bank many time and the staff and bank manager has told the its a technical error and my kyc is up to date, but after a year its gets closed automatically and the bank manager is telling that my kyc was...

I have neo credit card from axis bank
A few days ago there was a call from axis bank
From axis bank it was like updating your credit card
Neo card updet to my zone card
My card number is [protected]
My statement has gotten 500 + 18% plus
Sir i have not reported any of this and therefore i will give this money i talk to many call centers and i get no response from there
Sir, if i do not get the solution, i do not pay

My axis debit card not yet activated. Many time contact customer care and nearest branch.
My debit card blocked some reason and block and replace option used in axis mobile banking app card delivered but no activation in debit card visit nearest branch customer assistant told old debit card active. At the time 2 debit card used in axis atm but 2 debit card block in message received in my phone. Please resolved the problem
Acc no : [protected]
Ifsc code : utib0001108
New debit card last 4 digit no : 2661 (Received in 2 days)
Old debit card last 4 digit no : 6801

I had received a call from axis bank, and today an amount of rs. 1899 has been debited from my account. This has been done without my consent and understanding. Please cancel my subscription of one assist and refund me the amount.

My one assist relationship no. Is 5700296.

My debit card ends with 5010.

Please let me know if any other information is required.

Sir,
Your agent had made a max life assured wealth plan, policy no[protected]. But i am yet to receive the policy kit. On contacting her over the phone she shows aggressive attitude. On reviewing all the mail i found that she deliberately put wrong address, that's why it was not delivered to me. She indulges me tp go to the consumer forum if i can.
At this point i made my decision to sever all relationship with axis bank unless stern action is taken against her for such type of lackadaisical attitude.
The detail of your agent is as follows
Agent name : axis bank ltd behala (600870), ph no.:
[protected], address: 86, a ashutosh, mukherjee road, kolkata
Regards
Utpal kumar basu
16 rakshit para road
Sarsuna, kolkata -700061