Axis Bank Complaints & Reviews

I applied for fast tag on 27.11.2017 and necessary charges paid as per bank instruction. As a consequence axis bank generated wallet id no [protected] and send a message the fast tag wallet will be delivered within 7 working days to my address. But till date i did not received anything. Moreover their contact no is also not reachable. Even they are not responding the mail which i inquired on 03.12.2019.

Sambhu prasad dutta
Wallet id no [protected]
Vehicle no wb26s0853
Siliguri 734004

This is regarding linking my savings bank account no. [protected] in khardah branch, kolkata-700117 (Ifsc code-utib001356) with trading account no. 1081921. The trading account is currently linked to savings bank a/c no. [protected], in manesar, gurgaon. The manesar account was to be discontinued but that is still active. Submitted all required documents at the branch in october'19 but ironically till date nothing has been done. All sip's will be in jeopardy if the same is not done immediately. Khardah branch people are deliberately delaying the process even after innumerable phone calls and personal visit.
Request to expedite and oblige.
Thanks
Aniruddha mukherjee

Dear sir,
Sir from my axis bank debit card my account money is debited from my card by without doing any transaction or other any online payments my money is debited from an online website namely pur google agromart on 05/12/2019 amount rupees 3250 only.. Sir kindly resolve the issue and one small request sir against will not happen me. As soon as possible

Thank you ….

Dear sir/madam
I had salary account with axis bank in 2017 which got converted to saving account in 2018 when i left my job. So i'm not used my account for past one year. Few days before i had a call are you using axis account i said i need to close my account
They said need to pay only 30rs. But in bank statement they show negative balance 345. I want to close my bank account as of now.
. Please help.

Sir from my axis bank debit card my account money is debited from my card by without any transaction or other any on-line payment my money is debited from an online website namely pur google agroment on 31/11/2019 amount rupees 2449 only.

And on 06/12/2019 amount debited rs 2449 only.

Is debited from the pur google agromart.

Sir kindly help me...

Hi, this is balaji. S from chennai, tamil nadu,
I would like to register a complaint here after many attempt to contact the customer service regarding my issue...
I have initiated the process to close my savings account with axis bank.. There were no support given and my money got deducted every month (Rs1200) from the account for not keeping a minimum balance..
When i initiated a process to close an account what's the purpose for me to keep a minimum balance and there is no response from customer service after that.. As a customer i would like to register this as a complaint since my money has been getting deducted from my account without my consent...
I want a closure for this mess which held no control from my end and if the situation prevails would take this to legal..

I registered online for the fastag of my vehicle MH14CK0795 on 23/11/2019. Till date I have not received the tag. Below are my details.
ETC customer ID[protected]
I got a mail from ETC axis bank that I will get the tag within 7 working days, but now it has crossed 15 days but did not receive the fastag.
Please confirm when will I get my tag ??

I received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

I booked 3 fds on nov, 2019 and became entitled to earn 300 reward points as per the offer. I called axis customer care executive around nov 10 to check on the same and he told me sir check on nov 20, points will be credited by then. I called again to check update and was told it will get credited by dec 1, which wasn’t done. Credit it immediately without giving any excuses.

I have applied for the fastag from axis bank fastag portal. I got fastag service at office from sunpharma Vadodara. I have already paid all the charged but i didn't get any response from axis bank. I have just received payment receipt id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.also they don't have my details after i getting receipt and transaction number..i have attached all sufficient document...of payment successful...saving and fastag customer care blame eachother...very disgusting..

Hi,

I applied for axis bank credit card. bank executive came on 16 November for collect the document's . he told you would be received all the details by mail and with in 15-20 working days you would be received the card. when i did not get any input then i called to bank customer care. they told they did not receive any application. after that i tried to call bank executive who came for collect my document, he said that he would send details after some time, but he didn't send any details. next day i tried to called him but his mobile was switch off. his mobile number is [protected] and [protected]
My am worried about bank fraud.he had my important documents such as aadhaar, pan, bank statement, salary slip etc.

Where is my documents?
Who will responsible in case of misuse of my documents?
I am fine even if you cancel my credit card application but i am too much worried about my documents.

Should i have to register bank fraud complaint against your executive ?

Dear Sir/Ma'am

Good Evening!

My Name is nayan R Udeshi, i am ome of loyal customer, i have enjoyed banking with Axis bank, and i still want to be with you, however from last few months i am facing some financial crises and due to that i was unable to pay timely my creditcard bill, but my intention is clear and honest, i am ready to pay whole outstanding amount with interest which ever i used, but i would like to pay that ammount in[protected] per month as my income limited and i have many due pending, so requesting you to please help me to come outfrom this worst situation, one most and important thing which i would like to highlight here is, one of executive is misbehaving with me, and he warn me that he will send professional gunns at my house and he will complain to my HR at my organisation, and also tell me they come to my home and discuss this with my neighbours and office colleagues they already visited my home many times so i would request here to please stop this kind of people as they are harassing me mentally, if something happens to me &, my family than the Axis bank will be responsible, i in only responsible which every amount i use so don't involved third person on that they are not responsible for that so.

My salary account also blocked which ever amount credited on that will be directly credited in credit card due to this i m not able to pay axis bank personal loan installment also. I already pay this month emi in advance as discussed with care but i don't know they why they credit back on my axis bank account and now i can't do anything with that amount. It's already credited directly in credit card. I also informed cashier while payment that this is advance payment for my loan installment.

I hope you understand my situation and help me furgher to comeout from this problem.

Issue:

Greetings from axis bank!

We would like to inform you that for the captioned toll trip date we have been charged violation /differential amount from toll agency and the same have been settled by npci to the toll acquiring bank. Violation dispute have been raised by toll agency as they have identified a higher vehicle class for your toll trip against the vehicle class mapped by us at our end.
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Long back i got one message says if i registered with mobile banking will be rewarded with clayton watch. So i have registered and got promo code to redeemed. On 17th of july 2019 i have used promo code and purchased clayton watch using by (https://metalwatchaxis.flatworldrewards.com/) this site with delivery charges 499. But till now i have not received that watch nor any information about that. I have raised complaint[protected] three weeks back but support team also not providing any information. Could you please cancel my clayton watch request and revert back to me my delivery charges.

I requested for new rfid on 26nov and they told me that we will dispatch it with in 7 days but now 10 days over but thare is nither any intimation about my rfid. Nor customer care able to give proper answer. I inquired at blue dart which is associated with axis bank also not able to give a proper answer. Axis bank should have allocat a direct number to resolve all these problem.

I want to close my axis bank credit card, it is already expired but still i am paying minimum amount for that.

Kindly let me know to close credit card. I called to customer care but unable to reach them in some case they told to me visit your near by axis bank.

I dont have time to go bank and close it. Please help me to close this credit card as early as possible.

Regards
Swathi

I have received following message today, which says
Hello! Your a/c no. Xxx has been debited by rs. 118. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

I am an axis bank customer since 2009 and using savings account, credit cards of axis bank. I would like to bring to your kind notice that i was misguided and provided false information by an axis bank executive while applying personal loan. As per the mails and calls from axis bank during the month of october 2019, i am eligible for pre-approved instant personal loan of rs.7, 20, 000 for which i need not submit any documents. To know the procedure to apply for the same, i called customer care center and enquired the loan department. After a couple of days, i received a call from axis bank executive from nearby branch (Jaya nagar, bangalore) for loan process and i enquired him about the process of applying for pre-approved instant personal loan. But the representative collected documents from me even after knowing that i have pre-approved instant loan offer. Next day, i got a call from axis customer care center mentioning about the pre-approved instant loan and someone guided me the online process and i found the pre-approved loan roi was 11.99% and when i tried to complete the online process, my application stated a message “your application for this offer is already in progress/disbursed through another channel (Code:28)”. Customer care representative said someone else have initiated normal personal loan process. When i enquired the executive who collected the documents, he admitted that he has started processing normal individual personal loan instead of pre-approved instant personal loan. Shockingly the rate of interest mentioned by him was 13.99% which is more than pre-approved instant personal loan’s roi. This clearly showed that he gave false information stating that he is collecting the documents only for processing pre-approved instant loan. I lost the opportunity of pre-approved instant personal loan. When i called to customer care center, they asked me to talk to the representative or sales manager to cancel the applied loan and apply again for pre-approved instant personal loan. I requested him to close the loan process and he is not closing and was giving some reasons. When someone called for verification process for that normal loan, i requested them not to proceed the loan process further which may affect my cibil score. Even after that they have approved the loan for higher rate of interest. I have made several complaints in all possible ways including customer care center, nodal officer and principal officer and they are simply asking more than 10 days time for each and every mail and nothing is solved till now. I have initiated complaint on 23 october 2019 and nothing happened till now. They are least bothered about my complaints. Problems faced by me because of this incident are stress, waste of time, cibil score reduction, trusted axis bank and missed loan from other banks too. Now i have taken loan from a private finance company where rate of interest is 24%. Believing axis bank, i lost my reputation among friends and relatives because of inability to pay the money in right time. Expecting a solution at the earliest.

Dear sir,

This is to inform that, the below tid number machine is not working properly,
Ref : tid : 87315236. The complaint we registered on 30.11.2019 and the token number rvi[protected] and there was no any response from customer care, again we called and complaint then they registered the token number is chld[protected]. Until now there is response from bank side. We are near to airport and most of the customers vip so we can'"t explain more excuses to them.

New generated RFID tag is not delivered to home as there is mismatch in address. When we tried to contact blue dart, they said they will be delivering to the exact address only after getting an email from Axis authorized office.

Blue dart reference number : [protected]
Wallet Id : [protected]
customer Id :[protected]

When we tried to call axis bank customer care number, they are not picking up the call. Dont know why they have a customer care number, if it is not reacheable. Very worst service.

Necessary action to be take by Axis bank as soon as possible as the package will be returned to Axis bank head office within 6 to 7 days from blue dart.

Action required from Axis :
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Send an email to blue dart asking them to accept the correction in address.