Claimed

Axis Bank Complaints & Reviews

2.6
Last updated May 1, 2024
Complaints 12953
Resolved
6557
Unresolved
6396
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 216

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aditya00
from Delhi, Delhi
Report
Copy

fraudulent transaction - unauthorized deductions

Address:245304

Hello team,

Unauthorized multiples transactions had happened suddenly within minutes without any concern.

Transactions date : 20/11/2019

Multiple transactions occur through details -
40 - ecom pur/google *youtu/g.co/helppay#/201119/17:20
2000- ecom pur/google *youtu/g.co/helppay#/201119/17:20
2000- ecom pur/google *youtu/g.co/helppay#/201119/17:21
2000- ecom pur/google...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tarunk762
from Mumbai, Maharashtra
Report
Copy

did not implemented revised interest rates in my loan

Sir when i visited axis bank regarding my loan payments they told me that the intrest rates have been decreased for loans but they didn't inform me regarding same and hence i was not able to get the benifit of revised rates. So in my view it is banks responsibility to inform their customers regarding any change in policies. So it is my humble request that the revised rates be applied to my loan amount as well...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
Abirami6394
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer care response

Address:Coimbatore, Tamil Nadu, 641014

One of my colleague in bahrain. His mobile has no network and he is not receiving otp for his online transactions even to his gmail id. I have requested customer care to do the needful. They said the account holder must talk to us, else no information will be provided. I asked them to give the customer care number to reach from bahrain.. They simply repeating that information will be provided only to the account holder. I don't know, what...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivanandam.kk
Report
Copy

imposition of charges and resolve it

Address:Vellore, Tamil Nadu

I had been using the axis sb account of [protected] and my contact is [protected] (Whatsapp also available) so found many consildated charges i will mention the amt with date and kindly reverse all and save the customers.
In the year of 2017
21st jan rs.500+tax
18th mar rs.498+74
15th apr rs. 55
11th nov rs. 80
And in the year 2018
10th march rs.765+175 as tax
So total coming around...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
sivanandam.kk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imposition of charges

Address:Vellore, Tamil Nadu

I had been using the axis sb account of [protected] so found many consildated charges i will mention the amt with date and kindly reverse all and save the customers.
In the year of 2017
21st jan rs.500+tax
18th mar rs.498+74
15th apr rs. 55
11th nov rs. 80
And in the year 2018
10th march rs.765+175 as tax
So total coming around rs.2000 rupees and kindly make sure u reverse all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnkala
from Mumbai, Maharashtra
Report
Copy

fraud of credit card

Address:Mumbai City, Maharashtra, 400058

On Dated 5th Aug, 19 I have received a call from Axis Bank Nariman point branch saying that there is fraud transaction has been done on My Credit Card because I was not received any massage or any mail for the transaction happened and they have asked me to blocked the card. I have given permission to them for blocking the card but still the Fraud transaction has been done till 8th Aug 19.
Between this period, I was communicating to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divya Sarngadharan
from Kottayam, Kerala
Report
Copy

unauthorised amount deduction and account closure

Address:Ernakulam, Kerala

I am axis asap account holder and today my account is deducted with rs. 5244 without my knowledge. I received a text msg showing that my asap account closed and kyc is not complete. Contacted your customer care and they are saying the same. This is so ridiculous because i have already given my details at the time of account opening and it is not completed 1 year for closing my account. And she is assured that i will receive the money from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepali Mutha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account was closed due to pending kyc without intimation

Address:Bavdhan, Pune, Maharashtra

I have created axis asap account through my mobile, by submitting all the necessary documents like aadhar, pan card, mobile number etc. My account got working on the first day and now after 11 months o[censored]sing my account suddenly on 17th nov 2019 my account was closed due to pending kyc but i didn't got any kyc update from bank before nor i got any mails or calls then how i am supposed to turn back to bank. Even the basic procedure of partial...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammed Jiyad K A
from Chavakkad, Kerala
Report
Copy

disabled login id and upi issue

Address:Kadavanthot House kuranniyoor P.O chavakkad pin :680506, Thrissur, Kerala, 680506

I cant enable my login id. I went to nearest branch last week and filed a complaint but still not working. Whenever i try to enable the id, it always says my id is disabled.

Even though my mobile number is registered i cant link my account to upi apps. Its saying mobile number is not registered.
My account was opened when iam minor and i updated my mobile number recently.
From the very first time it shows the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
ManpreetB
from KHARIAR ROAD, Odisha
Report
Copy

double transaction to an axis bank account with same transaction id

Address:Khordha, Odisha, 751024

Hi,
I am an axis bank customer. At 2nd october, i did a transaction to axis bank account [protected] sonali sahoo for rs 3300.

I see the amount had been deducted twice with same transaction i'd. When i ask the receiver, they show me only one payment received.

I have been trying a lot to customer care by wasting a lot of money, but they don't provide any help or cut the call.

Please...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabhjain84
from New Delhi, Delhi
Report
Copy

thief in the form of bank

Address:Axis bank, derawal nagar, delhi., New Delhi, Delhi, 110042

Sir
I have applied to open a current account with axis bank derawal nagar, delhi branch on 28th oct 2019 in the name of my firm. On 5th nov 2019 when the proprietor visited the bank and signed the balance documents they gave us the cheque book and told the account will be active by 08. 11. 2019 that is friday. So i issued cheques accordingly for 11.11.2019 and so on. For opening they took cheque of Rs 1, 00, 000/-. Now i have issued...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabhjain84
from New Delhi, Delhi
Report
Copy

delay in account opening

Address:Axis bank, derawal nagar, delhi, New Delhi, Delhi, 110042
Website:Axisbank.com

Sir
I have applied to open a current account with axis bank derawal nagar, delhi branch on 28th oct 2019 in the name of my firm. On 5th nov 2019 when the proprietor visited the bank and signed the balance documents they gave us the cheque book and told the account will be active by 08.11.2019 that is friday. So i issued cheques accordingly for 11.11.2019 and so on. For opening they took cheque of rs 1, 00, 000/-. Now i have issued...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:110029

On[protected], few fraud transactions took place from my axis savings account for an amount of INR 10000. I instantly blocked my credit and debit cards. Upon processing the fraud request I was reimbursed my whole amount. This matter was settled right here. A rental company from the UK was supposed to reimburse an amount of INR 21, 295.09 to my credit card, however since the card was now blocked due to fraud transactions, reimbursement was...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raju9650
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

main account in minus

Address:Gurgaon, New Delhi, Delhi
Website:Samalka village new Delhi

Hi please check what happened in my account still in minus while i was already paid all dues but lien not removing. As per told bank told to me that it will be removed early but till date issue not received so that i want to contact with bank but not giving suitable ans what should i do please tell me and mark as a complaint and request number is with the bank.
Request number _ 56797350...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anupsdel
from Delhi, Delhi
Report
Copy

axis online saving account closed

Address:Mayur Vihar Delhi, 110091

My online account on axis bank is closed though i was using it actively from last one year. The account still have thousands of rupees saved and also submitted the documents online while creating account. Still the account is closed. The android app showing balance as zero and 404.
I have lost hope not sure what to do. How could a standard bank close your account without your consent when you have thousands of rupees into it. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh Bendre
from Amravati, Maharashtra
Report
Copy

axis axis bank negative balance in savings account

Address:Pune, Pune, Maharashtra, 412211

I had axis bank salary account from my previous company. I have changed my company at mar-17 and since i am not using axis bank salary account. I have recently checked my balance and it showing -38000, it like for 2.6 years axis banked has charged me 38, 000 rs which is extremely high. I also tried to contact but not get satisfactory answers. Please help me. Already raised complaint on it but no action taken by Axis Bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preet Mokha
from Pune, Maharashtra
Report
Copy

lien on account

So i had certain dues on my credit card as i didn't had a job for 3-4 months i couldn't pay the due. I went to my nearest axis bank branch and asked for a settlement, as i had just joined a new job paying in one go wasn't possible for me. The guy in the branch said that i can pay the settlement amount in 4 emi's and i agreed on that, gave that in writing as well, i got a call day after telling me to pay the first emi and i did as they said,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi1102
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction (ecom pur)

Rs. 2069, have been deducted from my account and the statement doesn't mention who were they paid to. I haven't made this transaction as i was out of town at the time. Need to understand what happened here.

I have checked the communications from the bank and i didn't even receive a text message for this transaction, else i would have caught it then and there....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Loney Cod
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan approved but not credited... fake promises by axis bank

Address:Bangalore, Karnataka, 560076

My name is naveen m. I got loan sanctioned successfully for rs. 1, 20, 000/-. Loan id is 11304707 from axis bank but it is now total 7 days the amount is not credited to my account.

I submitted my all documents on 6th nov 2019. Paid everything as requested by your agent. I took the printout for the loan approval copy signed on it and gave it to your agent. (This should be done by your agent but still i did the photoxerox and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vasantha Kumar ts
from Mayiladuthurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card no.5305 6202 1944 0696 bill for the month of october 2019

Address:VASANTHA KUMAR TS, 560062

This is with reference to my credit card statement for the month of october 2019 for rs.11668.27. I have made the payment of rs.11670/- vide bank of baroda cheque bearing no.000072 dated 31st october 2019.

The said cheque i have deposited on 31st october 2019 at axis bank, jayanagar 4th block branch, bangalore (Deposit slip enclosed for your reference). But till date they have not sent for clearing. On 11th also i have enquired...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy