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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
6448
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Axis Bank reviews & complaints page 22

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S
Sid jadhav
from KALYAN, Maharashtra
Dec 19, 2022
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I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-5024. I recently received a bill of amount Rs. 39082.52.

This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can be able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as I get the confirmation from your side.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
Siddhant
Axis Bank customer support has been notified about the posted complaint.
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    A
    AAL@
    Dec 18, 2022
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    I'm axis Bank user last before 2 years my account money debite automatically no reason my I'd is[protected] my mobile number is [protected] no reason for automatic debit please solve this problem 5times debit my account 10000 thousand debite
    Axis Bank customer support has been notified about the posted complaint.
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      B
      baranidharan
      from Chennai, Tamil Nadu
      Dec 17, 2022
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      Resolved

      Have submitted my intitmation letter to Nodal officer five months before and I have replying several Legal Notices, meanwhile one of Axis Bank collection Agent Mr.Shanmugaraj[protected] and[protected] is torturing me to pay money daily. Then what is the purpose of raising grievances with NodalOfficer. I have already shared my Advocate contact to Axis Bank executives/collection agents several times.
      Feb 25, 2023
      Complaint marked as Resolved 
      Now a days they send me Legal Notices only.
      Axis Bank customer support has been notified about the posted complaint.

      Axis Bank — Spamaxis Bank

      Sir,
      I am getting daily SPAM mails from Axis Bank, sometimes three times a day just like a doctor's orders. They have hired [protected]@connectinboxx.com to do their dirty job.
      Can you please take up the matter with his cheap company
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        R
        RoopaCM
        from Chikkamagalur, Karnataka
        Dec 14, 2022
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        Personal Loan Part Payment Charges - Axis Bank Representative Miscommunication

        Address: Kadur, Chikkamagaluru 577548

        This is regarding Part Payment Charges which is applicable for Loan account No : xxxxxxxxxxxx.

        I had visited to your branch(Kadur Branch) for Foreclosure of above mentioned loan account which has outstanding amount of 12 Lakh 21 thousand plus(12, 21++)(didn't remember the exact hundreds) upon discussion with bank representatives Mr Girish and other bank representative(Name unknown) it's been clearly said that we have Charges...
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        Vishvajeett
        from Indore, Madhya Pradesh
        Dec 14, 2022
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        After receiving email that credit card application is approved, there is no way to track the application status via reference number. It doesn't exist in the banks system. Weird ..
        I believe all this is a jazz to lure people.
        Many people have raised complaint about Axis Bank credit card application process and no one is doing anything...
        Axis Bank customer support has been notified about the posted complaint.
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          C
          Chandra Babu T
          Dec 12, 2022
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          Address: annapurna enclave chandanagar

          Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS/10.12.22. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc from use without fail, including all this charge this hidden changers.

          If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this .

          I need a proper response for this and i need my money back till now which is debited.
          Axis Bank customer support has been notified about the posted complaint.
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            K
            kbsaran2002
            Dec 9, 2022
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            Failed UPI payment , need refund

            Made a UPI payment on 1st Dec 22 to a closed/inactive bizaxis account, Gpay-[protected]@okbizaxis, an amount of RS 4660 was debited from my Hdfc account and the same was not received by the recipient.
            On my bank statement it shows amount is credited to AXIS IFSC code: UTIB0000000 / account : Gpay-[protected]@okbizaxis .
            Please help refund the same....
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            D
            dvnlaxmi
            from Mumbai, Maharashtra
            Dec 9, 2022
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            I have axis bank credit card ending with 0258 paid the amount two years back it is closed from bank end but in the cibil it is showing as written off im speaking to customer care people but unable to solve the problem. Do the needful
            Axis Bank customer support has been notified about the posted complaint.
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              K
              Kavuri123
              from Tumkur, Karnataka
              Dec 8, 2022
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              Address: Axis bank tumkur
              Website: [email protected]

              In my saving account debited 1, 21, 557.26 on[protected], This amount has to go the credit card bill But payment was not paid axis bank. My credit card bill last date 01-12-22
              I have been charged a late payment fee 1400 credit card department & interest also calculate I made the credit card payment before 4 days My civil Score was damaged. what you did ?
              almost 10 days Amount not settled yet
              Axis Bank customer support has been notified about the posted complaint.
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                N
                Narendra Udayagiri
                Dec 7, 2022
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                Address: #46 Udayagiri Avani sringeri nagar Bangalore

                Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/1.12.2022... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. This is purely illegal coz I am being charged multiple times without my consent.
                Axis Bank customer support has been notified about the posted complaint.
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                  G
                  Gopika Jain Suri
                  Dec 6, 2022
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                  Address: Vrindavan

                  I deposited money through cdm at axis bank, vrindavan branch atm . After adding cash for the 1 st time amount is credited & on adding cash for the second time atm machine stopped working and amount is not reversed and nor been credited . Slip was not issued even. I have raised a complaint with complaint number SAK[protected] . In how much time amount will be reversed .
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    Anand2124
                    from Hyderabad, Telangana
                    Dec 6, 2022
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                    Address: Hyderabad

                    Recently I have taken freecharge axis Bank credit card

                    I received card on 3rd October 2022

                    I have done one transaction by using this card on 4th October 2022

                    Your team member has mentioned that I will receive welcome voucher of rupees 700

                    it is already 2 months completed

                    Still I did not received any voucher

                    Here are my Card details

                    Card no: [protected]

                    Name on card: Jaligama Anand

                    Please look into this and do the needful

                    Thanks & Regards
                    Axis Bank customer support has been notified about the posted complaint.
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                      Anand2124
                      from Hyderabad, Telangana
                      Dec 6, 2022
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                      Address: Hyderabad

                      Recently I have taken freecharge axis Bank credit card

                      I received card on 3rd October 2022

                      I have done one transaction by using this card on 4th October 2022

                      Your team member has mentioned that I will receive welcome voucher of rupees 700

                      it is already 2 months completed

                      Still I did not received any voucher

                      Here are my Card details

                      Card no: [protected]

                      Name on card: Jaligama Anand

                      Please look into this and do the needful

                      Thanks & Regards
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Sunilkumar123@
                        Dec 6, 2022
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                        My personal loan emi is due at date 5 of every month on 5 dec my account had sufficient balance for personal loan emi bank debited emi amount but didn't update and charged me with emi bounced fee.
                        Axis Bank customer support has been notified about the posted complaint.
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                          M
                          Manish adepu
                          Dec 6, 2022
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                          This is regarding the UPI transaction which I did on sept 7th, 2022 of Rs. 40000/- via phone pe.
                          The transaction got successful from my end and the amount got debited from my savings bank account (State bank of india) but the merchant didn't receive the amount in his account.

                          After contacting my bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

                          Beneficiary Bank: Axis Bank
                          Beneficiary Account No. : [protected]
                          Beneficiary IFSC: UTIB0000000

                          How do I get this money back?
                          Axis Bank customer support has been notified about the posted complaint.
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                            M
                            Manish adepu
                            Dec 6, 2022
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                            This is regarding the UPI transaction which I did on sept 7th, 2022 of Rs. 40000/- via Phonepe
                            The transaction got successful from my end and the amount got debited from my savings bank account (sbi) but the merchant didn't receive the amount in his account.

                            After contacting my bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

                            Beneficiary Bank: Axis Bank
                            Beneficiary Account No. : [protected]
                            Beneficiary IFSC: UTIB0000000

                            How do I get this money back?
                            Axis Bank customer support has been notified about the posted complaint.
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                              M
                              Manish adepu
                              Dec 6, 2022
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                              Ifsc utib0000000

                              Address: 6-45, shubhas Nagar basanthnagar,Dist: peddapalli

                              But I mailed regarding this to UPI support team they shared that money transaction was successful but i[censored] see the merchant Bank was Indian Bank but there shared the details of axis in that also IFSC utib0000000...
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                              R
                              ravikanths
                              from Hyderabad, Telangana
                              Dec 6, 2022
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                              5-12-22
                              [protected]
                              [protected]
                              I'm Ravi Kanth siripangi i had taken a personal LOAN from axis bank. 2lakhs LOAN number: PPR[protected]. I had paid EMI frequently.
                              after covid, I lost my job. I trying for a new job for 2 years.
                              my kids do not even go to school for one year. axis bank agents called me talking very words. they also called mother. they said "why you gave birth to this ##. Is his father one person or what". I had commented suicide after. I'm facing a mental torcher.
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Avik Neogi
                                Dec 6, 2022
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                                Address: Axis Bank Ltd. Rajarhat 700156

                                I have booked train tickets using by Debit Card and the Bank has charged me Rs 331.24 in all total for the usage without my information.

                                Details are TIPS/SCG/NON MCC/01.12.22...
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  shgiri01
                                  from Mumbai, Maharashtra
                                  Dec 5, 2022
                                  Resolved
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                                  Resolved

                                  Address: Kurla West Kamani

                                  Hi my name is Shailendra Giri I have a account in axis Bank yesterday I had deposited 10000 in CDM machine at axis Bank at kurla West branch.
                                  I had waited at CDM machine more than 30 minutes.
                                  The amount was not credited and even not returned back to me I had got a slip from saying unable to process .
                                  Please look in to it as am unable to contact anyone that was due to pay the hospital charges as my son is admitted to hospital

                                  Please
                                  Dec 6, 2022
                                  Complaint marked as Resolved 
                                  I dint received any calls from bank i had called customer care today morning they have raised my complaint SAK00001357958. As per the mail I have received they are telling the resolution may take 5 to 30 days.
                                  Axis Bank customer support has been notified about the posted complaint.
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