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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
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6562
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Axis Bank reviews & complaints page 22

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V
Vijaya Rani J
from Hyderabad, Telangana
Dec 26, 2022
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Address: Deccan hospital, somajiguda, Raj bhavan road, Hyderabad, Telangana, 500082

I was Axis Bank account holder they are taking consultation charges are too much and every month my savings account is going to mines balance. If I have visited nearest branch they are not responding correctly not give full information where I will get information?
Axis Bank customer support has been notified about the posted complaint.
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    S
    Sairam K
    Dec 23, 2022
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    This is Sairam Kothagundla.
    I have two axis credit cards and below is one of them.
    [protected]

    My card was cancelled automatically without informing me.
    I called customer care but they said it was cancelled due to many transactions happening in Gpay. Actually when I was applying for a card they said that you have an offer in gpay for this card, So i am using this card for gpay transactions mostly.
    But now this card has been cancelled due to more gpay transactions.
    I am paying bills without delay, not exceeding credit limit and also they should inform me before itself when they are cancelling the card if any such type of transaction or if they have any limit for gpay transactions.
    I have other cards but I am using only this card as im getting cash backs.. If they give prior intimation at least one month before then I can use other cards instead o[censored]sing this.
    I lost 8000 cash back because of this.
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Sairam K
      Dec 23, 2022
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      My card was cancelled automatically without informing me.
      I called customer care but they said it was cancelled due to many transactions happening in Gpay. Actually when I was applying for a card they said that you have an offer in gpay for this card, So i am using this card for gpay transactions mostly.
      But now this card has been cancelled due to more gpay transactions.
      I am paying bills without delay, not exceeding credit limit and also they should inform me before itself when they are cancelling the card if any such type of transaction or if they have any limit for gpay transactions.
      I have other cards but I am using only this card as im getting cash backs.. If they give prior intimation at least one month before then I can use other cards instead o[censored]sing this.
      I lost total 8000 rs.
      Axis Bank customer support has been notified about the posted complaint.
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        H
        harshitg
        from Delhi, Delhi
        Dec 20, 2022
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        Resolved

        Dear Sir/Mam

        Harshit
        157299
        Axis Bank

        Sub - Experience letter

        Dear team,
        As I was not received experience letter till date. I was connected to hr team but they not giving me right solution. As now I want my experience letter. I was took early reliving from bank and i was paid for this amount on date 02 dec 2022. And still now I didn't get my experience letter.And lien is not removed from bank. Kindly help me on same
        Dec 20, 2022
        Complaint marked as Resolved 
        I was already mark mail to HR. EMAIL ID - [email protected] They told me that on 18 dec 2022 should be removed lien from your account. Still lien is not removed from my account of rs 21713. And this amount is already paid on dated 02 dec 2022. And still i didn't get my experience letter.
        Axis Bank customer support has been notified about the posted complaint.
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          B
          baranidharan
          from Chennai, Tamil Nadu
          Dec 20, 2022
          Resolved
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          With guidance of Advocate, I sent all documents to Nodal Officer and process going on. Meanwhile Collection Agent Shanmugaraj calling me from multiple mobile number and talking me inappropriately to trigger me to scold and he also calling my father number and shouting at him.

          Then why this Grievances Process.

          Are they collection agents are really Axis bank people?
          Feb 25, 2023
          Complaint marked as Resolved 
          Resolved. Thanks Consumer Complaints.
          Axis Bank customer support has been notified about the posted complaint.
          Axis PL is under loan settlement. Legal Notices were replied by Advocate as and when necessary. Still Daily morning 9 am to 10 am person from KODAMBAKKAM, CHENNAI branch calling and torturing me to pay immediately. I dont know how whether they are trained for banks or for COLLECTION TORTURES. Whethery they have sense or not... In frurstratin I am asking.

          I have to rasie complaint with RBI Only no ther way.

          TODAY ... PLEASE FIND SCREENSHOT
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            Hi,

            I'm currently holding a savings/salary account in axis and noticed the sign verf (59 rs 2 Time's) and Non MCC (258 rs once) charges were automatically deducted from my account.kindly call to my number [protected] and clarity on why these charges were deducted?

            Thanks,
            Mahesh...
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            S
            Sid jadhav
            from KALYAN, Maharashtra
            Dec 19, 2022
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            I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-5024. I recently received a bill of amount Rs. 39082.52.

            This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

            I can be able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

            I am ready to settle this as soon as I get the confirmation from your side.

            Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

            Please reach out my number: [protected].

            Thanks,
            Siddhant
            Axis Bank customer support has been notified about the posted complaint.
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              A
              AAL@
              Dec 18, 2022
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              I'm axis Bank user last before 2 years my account money debite automatically no reason my I'd is[protected] my mobile number is [protected] no reason for automatic debit please solve this problem 5times debit my account 10000 thousand debite
              Axis Bank customer support has been notified about the posted complaint.
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                B
                baranidharan
                from Chennai, Tamil Nadu
                Dec 17, 2022
                Resolved
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                Resolved

                Have submitted my intitmation letter to Nodal officer five months before and I have replying several Legal Notices, meanwhile one of Axis Bank collection Agent Mr.Shanmugaraj[protected] and[protected] is torturing me to pay money daily. Then what is the purpose of raising grievances with NodalOfficer. I have already shared my Advocate contact to Axis Bank executives/collection agents several times.
                Feb 25, 2023
                Complaint marked as Resolved 
                Now a days they send me Legal Notices only.
                Axis Bank customer support has been notified about the posted complaint.

                Axis Bank — Spamaxis Bank

                Sir,
                I am getting daily SPAM mails from Axis Bank, sometimes three times a day just like a doctor's orders. They have hired [protected]@connectinboxx.com to do their dirty job.
                Can you please take up the matter with his cheap company
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                  R
                  RoopaCM
                  from Chikkamagalur, Karnataka
                  Dec 14, 2022
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                  Address: Kadur, Chikkamagaluru 577548

                  This is regarding Part Payment Charges which is applicable for Loan account No : xxxxxxxxxxxx.

                  I had visited to your branch(Kadur Branch) for Foreclosure of above mentioned loan account which has outstanding amount of 12 Lakh 21 thousand plus(12, 21++)(didn't remember the exact hundreds) upon discussion with bank representatives Mr Girish and other bank representative(Name unknown) it's been clearly said that we have Charges applicable for foreclosure and for part payment we don't have charges.

                  Upon asking multiple times about charges, it's been clarified by Mr Girish and his colleague saying there is no part payment charges applicable and they asked to pay through Mobile App, i asked for payment option through cheque, or loose cheque or through DD, but they informed i can do in Mobile app and guided me to pay through mobile app and i followed the same by trusting them as they are bank representative and i have done inside bank premises without checking Terms and conditions as i was guided by bank representative.

                  After all these, post payment when i verified the account the charges are applicable and its 48000 burden on me, i visited bank post this for clarification and after discussion with Operation head Kavitha it's been said that Charges are nil not applicable for Foreclosure for amount exceeding 10 lakh and for part payment there is charges applicable which was contradictory from Mr Gireesh and other bank representative if they are not aware they should get information first before conveying it to customer.

                  I request you to address this issue ASAP and give proper justice for this. As informed I am ready to pay the complete amount and foreclose the loan.

                  Note : I came to the bank for Foreclosure but bank representatives said for foreclosure there are charges and for part payment there are no charges due to which i did part payment.

                  48000 plus amount has been deducted as part payment charges.

                  Note : From Past 1 month i am following up the Bank Manager but no luck.
                  Axis Bank customer support has been notified about the posted complaint.
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                    V
                    Vishvajeett
                    from Indore, Madhya Pradesh
                    Dec 14, 2022
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                    After receiving email that credit card application is approved, there is no way to track the application status via reference number. It doesn't exist in the banks system. Weird ..
                    I believe all this is a jazz to lure people.
                    Many people have raised complaint about Axis Bank credit card application process and no one is doing anything...
                    Axis Bank customer support has been notified about the posted complaint.
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                      C
                      Chandra Babu T
                      Dec 12, 2022
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                      Address: annapurna enclave chandanagar

                      Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS/10.12.22. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc from use without fail, including all this charge this hidden changers.

                      If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this .

                      I need a proper response for this and i need my money back till now which is debited.
                      Axis Bank customer support has been notified about the posted complaint.
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                        K
                        kbsaran2002
                        Dec 9, 2022
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                        Failed UPI payment , need refund

                        Made a UPI payment on 1st Dec 22 to a closed/inactive bizaxis account, Gpay-[protected]@okbizaxis, an amount of RS 4660 was debited from my Hdfc account and the same was not received by the recipient.
                        On my bank statement it shows amount is credited to AXIS IFSC code: UTIB0000000 / account : Gpay-[protected]@okbizaxis .
                        Please help refund the same....
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                        D
                        dvnlaxmi
                        from Mumbai, Maharashtra
                        Dec 9, 2022
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                        I have axis bank credit card ending with 0258 paid the amount two years back it is closed from bank end but in the cibil it is showing as written off im speaking to customer care people but unable to solve the problem. Do the needful
                        Axis Bank customer support has been notified about the posted complaint.
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                          Kavuri123
                          from Tumkur, Karnataka
                          Dec 8, 2022
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                          Address: Axis bank tumkur
                          Website: [email protected]

                          In my saving account debited 1, 21, 557.26 on[protected], This amount has to go the credit card bill But payment was not paid axis bank. My credit card bill last date 01-12-22
                          I have been charged a late payment fee 1400 credit card department & interest also calculate I made the credit card payment before 4 days My civil Score was damaged. what you did ?
                          almost 10 days Amount not settled yet
                          Axis Bank customer support has been notified about the posted complaint.
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                            N
                            Narendra Udayagiri
                            Dec 7, 2022
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                            Address: #46 Udayagiri Avani sringeri nagar Bangalore

                            Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/1.12.2022... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. This is purely illegal coz I am being charged multiple times without my consent.
                            Axis Bank customer support has been notified about the posted complaint.
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                              G
                              Gopika Jain Suri
                              Dec 6, 2022
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                              Address: Vrindavan

                              I deposited money through cdm at axis bank, vrindavan branch atm . After adding cash for the 1 st time amount is credited & on adding cash for the second time atm machine stopped working and amount is not reversed and nor been credited . Slip was not issued even. I have raised a complaint with complaint number SAK[protected] . In how much time amount will be reversed .
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Anand2124
                                from Hyderabad, Telangana
                                Dec 6, 2022
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                                Address: Hyderabad

                                Recently I have taken freecharge axis Bank credit card

                                I received card on 3rd October 2022

                                I have done one transaction by using this card on 4th October 2022

                                Your team member has mentioned that I will receive welcome voucher of rupees 700

                                it is already 2 months completed

                                Still I did not received any voucher

                                Here are my Card details

                                Card no: [protected]

                                Name on card: Jaligama Anand

                                Please look into this and do the needful

                                Thanks & Regards
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Anand2124
                                  from Hyderabad, Telangana
                                  Dec 6, 2022
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                                  Address: Hyderabad

                                  Recently I have taken freecharge axis Bank credit card

                                  I received card on 3rd October 2022

                                  I have done one transaction by using this card on 4th October 2022

                                  Your team member has mentioned that I will receive welcome voucher of rupees 700

                                  it is already 2 months completed

                                  Still I did not received any voucher

                                  Here are my Card details

                                  Card no: [protected]

                                  Name on card: Jaligama Anand

                                  Please look into this and do the needful

                                  Thanks & Regards
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sunilkumar123@
                                    Dec 6, 2022
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                                    My personal loan emi is due at date 5 of every month on 5 dec my account had sufficient balance for personal loan emi bank debited emi amount but didn't update and charged me with emi bounced fee.
                                    Axis Bank customer support has been notified about the posted complaint.
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