Axis Bank Complaints & Reviews

I am using Axis Bank Credit Card Since 2012 vide my Customer ID[protected]. In April, 2019 a Fraud Transaction amount Rs. 1, 53, 482/- has been done from my card for which I did not get any message and mail from axis bank. This transaction has been come to my knowledge when I did a transaction and got a message of available balance. Then immediately I contacted customer care and they let me know about that a transaction from my card which has been done in Singapore. On advice of bank official I have submitted Bank Dispute form with required enclosure/documents on 17/04/2019 and when I got any information from Bank regarding any clarification I did respond immediately.

Since April, 2019 I am chasing Bank official regarding resolution of this fraud transaction everytime they ensure that within 10 working days query will be resolved while situation is same. As per bank policy Bank would resolve this type of transaction investigation in 90 days as informed by bank official.

Now Bank has debited this fraud transaction in my statement and also charging interest on the same.

From last 3 month I am trying to contact Bank Nodal officer, I also mailed so many time but nobody official in the Bank has been responding.

Its my humble request to you please take appropriate action in this regard.

This is marlin xavier. T, i have chosen axis bank as my business account in september 2019, at the time of choosing bank they offered like
We can do any number of cash deposit at any branch or cdm, but now they are deducting money from my account for every transactions. They have charged me 41, 103.98/- as consolidated charges and [protected]@18% on charge as 7398.72%... My current account number is [protected], please take the necessary action against it and refund my amount back as soon as possible.

Thanks and regards
Marlinxavier. T

I was unable to maintan my savings account so on wednesdayi. E 6th nov 2019 i did inquiry about my acc and asked hw much they will deduct after i depisot they said only 535 of non maintenance so i deposited 15000 on that day itself and after 2 days they charged me 8000 saying its consolidation charges. This is insane. I work hard and earn money.8000 is big amount for me. What is the use of opening acc when we dnt hav ans for our money

Bloody axis people charged consolidated charges this month 10044.66 for me if we ask they will say some reason on this as cheque bounces and all they r charging for a cheque bounce 10000 how funny it is and it’s our hard one month salary # guys eating people’s money simply please government should take action on them and please close that bank immediately or else will do dharnas so many r there who lost their hard money...

Dear sir,

I wish to bring to your attention that more than rs 6000 has been deduced from my account.

Bank has deducted consolidated charges from my account but i have maintained my minimum balance limit.in my savings account has already fixed a rs. 10000 fd and rs 2000 rd.

I requested to please remove all wrong charges and my balance has refunded
As soon as possible.

I am sharing all the screenshot of messages that i received form axis bank.

With regards
Gourav kumar singh
Mob. — [protected]
Account no - [protected]

मैं अंतिम दो से तीन वर्षो से AXIS BANK में अकाउंट को इस्तेमाल कर रहा हूँ

लेकिंग जब तक मेरा अकाउंट साकीनाका के ब्रांच में था तब तक मुझे कोई प्रॉब्लम फेस नहीं करना पड़ा जैसे ही मैंने मेरा अकाउंट ओशिवारा के ब्रांच में शिफ्ट किआ अगले २ महिने के बाद से ही मेरे अकाउंट से कंसोलिडेटेड चार्जेज के नाम पर मेरा बैलेंस कट होने लगा, अब मेरे अकाउंट से हर महीने कुछ न कुछ पैसे ऐसे ही कम हो जाते है।

जब इसकी शिकायत मैंने ब्रांच मैनेजर को किआ तो मुझे सिर्फ अस्वाशन मिला उसपे कोई प्रक्रिया नहीं की गयी

मैं इस्सलिये अपने अकाउंट में पैसे भी नहीं रखने लगा फिर भी अब जैसे ही मेरे अकाउंट में बैलेंस आता है वैसे मेरे अकाउंट से पैसे डेडक्ट हो जाते है

कस्टमर केयर पे शिकायत करने के बाद मेरी एक भी कम्प्लेन नहीं रजिस्टर की गयी और जैसा की मैंने सामें उसे अपने ट्विटर हैंडल से @एक्सिस @एक्सिस सपोर्ट को ट्वीट किआ लेकिन उसपे भी मुझे कोई रिवर्ट नहीं आया, ऐसा ही इनका ईमेल सपोर्ट भी है ऑफर्स तो डेली भेजते है लेकिंग कस्टमर्स के प्रॉब्लम का रेसोलुशन इनको नहीं करना है.

मेरे अकाउंट से अब तक 1318 रूपये तक काट चुके है जिसका

10/08/2019: Consolidated Charges : 100/- + GST 18%
14/09/2019: Consolidated Charges : 250/- + GST 18%
15/06/2019: Consolidated Charges : 500/- + GST 18%
09/11/2019: Consolidated Charges: 267/- + GST 18%

एक्सिस बैंक अगर नहीं चाहता की मैं आपने अकाउंट एक्टिव राखु तो डायरेक्ट मुझे कह दे की आप अकाउंट क्लोज कर दे ऐसे मुझे परेशान न करो

I hold 3 current account since last 2018 year i opened current account in axis bank as i found other bank were charging me exhobirantly. I asked them to quote me usd exchange rate and than they took 7 days to tell me the rate when the dollar was at its peak, they think we r fool and wait for them. I decided let me recive call as after doing so much followup no response from them.. They least bothered for year and after that when my bank don't had balance for them to charge. They started messaging ur account is charged with minimum balance charges that too after deducting 3 times.. When i asked i want to close account he said u have to pay negative balance.. When i am calling u, ur least bothered of business and when someone come decide not to suffer more u want them to pay for ur inefficiency.

I am having one credit card for which i tried to give closing request at branch many times since year no one is accepting and customercare numbers dont receive call at all. I received msg of dispatching new card on[protected] but i have nt requested the same.3 rd time in last two years issuing new credit card at addres withought my request. I want to close my credit card.
At time of ossuing of card it was wrongly promised that this is lifetime free card no annual charges will be taken but charges are been debited every year.

Hi, i have saving account in axis bank and when i checked my balance they have deducted 3600 from my account as consolidated charges and they made -6500 in bank balence. I gave written mail communication to axis bank but there is no communication from them. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples

I am kaviyarasu i have a axis asap savings account my account number [protected] my account was debited every month rupees 65 for consolidated charges but this month nov 2019 debited only 16 rupees and it shows account balance is -743 rupees what is the consolidated charges please resolve this issue quickly otherwise i need to deactivate my bank account

I have an salary account in axis bank. Suddenly 1936 rupees deducted from my acount as consolidated charges for a/c. When i checked my balance they have deducted 1939 rs from my account written as consolidated charges in every month. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.

Regards,
Vrushali

Axis bank have debited around 900 rupees from my bank account in the name of consolidated charges. What is this? What is the breakup of these charges? They are clearly extorting huge money from innocent people like us. I want my money back. Similarly, for the previous month also i got debited around 800 rupees. Now, when i call they say our customer care executive is busy.

Without any information they have deducted 6000 as consolidated charges, before dat dey have made - minus balance had already deducted 700 as maintenance fee, please review, 6000 is not a small amount. If it has to be deducted can send out text at least as to maintain sufficient balance not directly deducting, any how dey are not informing before deductions better close the account can't rely on such bank (Axis bank).

Dear sir,

I have account with axis bank since more than a 2 years.
From the date of[protected] to[protected] total consolidated charges deducted from my account is rs. 6455/- and [protected]@ 18% of rs. 1162/-. Within this priod total credited amount in my account is rs. 8, 12, 163/- how can u deducted huge amount from any saving account under the name of consolidated charges? I do the transaction continuously in my account. Can you please help me to short out this matter??? Plz return me the whole amount 6455+1162 without delay. Otherwise i will take legal against your bank.

Reply by return will be very much helpful...

Regards,

Furkan khan
A/c - [protected]
Email - [protected]@gmail.com

Dear sir,
I wish to bring to your attention that more than rs 2000 has been deduced from my account on 9th november, 2019.

Bank has deducted consolidated charges from my account but i have maintained my minimum balance limit.

I requested to please remove all wrong charges and my balance has refunded
As soon as possible.

With regards
Gourav kumar singh
Mob. — [protected]
Account no - [protected]

Hello, i was charged with amount of 1510rs as consolated charges and 271rs as gst charges by axis bank. It's very ridiculous charging such a huge amount on savings account, and i need my money back or else i am going to get rid off this axis bank
Why this bank is charging too much amount on innocent customers, as i maintained minimum balance in my account also

Axis bank today took consolidated charge of 4007.1 rs from my account without notifying me. I am sure none of my cheque were bounced or any non mentainance of balance was there.in case i had filthy enough balance in my account to honor any taken loans or planned debits. My account is a salary account so didn't expect this. Please help me get my hard earned money back.

Axis bank is deducting very high charges as consolidated and gst on it to every month. It is not regularised amount, they are charging it randomley and with increasing amount. I am losing my money. I want my money back. I searched for customer service number from website of axis bank but i am not getting it. How can they charge on sanvings account.

Axis bank is charging too much consolidate charges, on 8th of november was 616 rs. And again next day bank charged 3727.69 rs as consolidated charges for a/c plus 670 rs deduction, i got 5014 charged unnecessary amount, we earned money really hard and these bank deduct in one shot, i want explanation, do we need to put our money at home in cash form.

My limit marged suddenly and my credit card has limit but can't use and my bill per month generated up-to 1.50lakh i can't pay bill all card few card bill i have already paid. And many harassment call coming and also coming call egra branch axis bank for payment. I have already give complaints rbi. But they continue call for payment. Now i want to settlement please help me.