Axis Bank Complaints & Reviews

Hi,

I had applied pl loan on axis bank, loan amount was sanctioned and credited to my axis bank account on[protected] and entire loan amount was move to lien blance on[protected], without notifying to me, how can they do this to customer without informing, if any dispute bank can intimate customer and do further action. As i saw my balance and called axis bank customer care to report fraud transaction, then they are telling it's been blocked by bank and i need to visit to any axis bank branch for the same. Why? If after completing entire loan process even amount got credited and welcome letter received, how bank can do this, need a jutication and solution on the same asap.

I opened a savings account (Sbezy) from axis bank in 2016 during when i was a minor. By march 2019 after completion of 18 years my account got debit frozen. After reaching customer care they insisted me to visit my branch. I visited my branch and submitted all the required documents and minor to major conversion form twice in 6 months but still no action is taken and still my account is frozen. I couldn't use my own money.

Respected Sir,

I am Robert John. My mobile number is [protected]. Also I am using a JIO number because of network issues.

Long back in the year 2009 I had used a credit card from the Axis bank. Also I settled and closed the account in 2010 with all the other cards (SBI, HDFC, HSBC, Axis, ICICI) I was using.

I suppose in the year 2013 (from my memory) I had someone call from the Axis bank regarding the non payment of the dues for which I had duly
furnished the closure letter with that person stating that nothing is
outstanding in between myself and the bank. I felt a sigh of relief after that
and forgot it for once and all.

Relieved for a couple of years someone from the Axis bank again called up
a couple of times in 2017 and inquired about the same. With oral verification over the phone he never called me back.

Now it again started. At the end of last month (October 2019) someone called up again from the Axis bank. He told me that I have applied for a loan (which i never did) and he said that my ratings are at low because of the pending of the closure of Axis card. I have again informed him that I have no payment pending regarding this.

But this time these guys from the Axis bank now have called up my relatives (I wonder from where they got all these numbers) and have threatened them stating that I have given their number for collecting the due or to give them my details. Also they have said that I have given their number as reference for my credit card account. Many of my relatives are perplexed and informed me about this trouble that they are going through. And some of such my relatives have become my family after May 2011 from my marriage. How could this be possible?

Today (13 November 2019) at around 2.59 pm someone called me from the Axis Bank. The caller called me from [protected] (screenshot attached) and never gave his name. I wanted to tell him the details of what i have done so far with the Axis bank. But he cut the call abruptly before i finished my reply. He was very rude, and i had to reply him in the same manner. He was not interested to hear me. All he wanted was myself to be present in his office. After this by 4 pm he has called one of my Auntie again and threatened her verbally demanding my details. Later my wife informed me that someone from the Axis bank has called her up multiple times from different numbers during the day while she was in her office. She should not attend any calls while in office. The following numbers are from which she had received the calls [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] (screenshot attached). All these numbers are marked as spam over hundreds of times.

Sir, after the year 2010 Chennai has gone through at least 3 worst floods. I
have presented the document details earlier as I have mentioned above. After 2014 I had gone through some job shifts. Also I have changed my
location accordingly to the necessity. I have gone through all such floods
and have got many of my documents destroyed during the floods and due to shifting of my residences. Some of my educational certificates were too lost during this time. Anyways I am living at peace with all my dues paid by 2010 for every single card I was using. No credit cards are used by me at present. I thought the head ache was over. But now and then I get such calls from this Axis bank every couple of years regarding this. These guys have updated every single details of my relatives numbers and every details. But why have they not updated that I have settled the account? These guys have never informed me the pending amount all through these years but they want me to come to their office to settle it down. And why this happens every once in a couple of years they remember to trouble me like this? Why do they want to harass my relatives like this? Will I find a solution for this? Please kindly help.

Thank you very much.

Regards
Robert John

Sir from my axis bank debit card my account money is debited from my card by without doing any transection or other any online payments my money is debited from an online website namely pur google agromart on 26/10/2019 amount rupess 2449 only.
And on 01/11/2019 amount debited rs 2449 only. Is debited from the pur google agromart. Sir kindly help me.

I have been receiving calls in name of axis bank for 2 days. I have no account in axis bank.
A lady representative shouts from other side that uzma is registered at my mobile no. & i am lying to her that this no does not belong to uzma.

She claims that uzma has done 5lacs fraud in bank & my no is registered under her account. That i will receive notice from bank.

She continuously shouts at top of her voice & claims to be bank manager.

I am sharing no. S here :[protected],[protected]

They are stupid enough to claim someone randomly added my no to their bank account with out considering that a otp is also generated.

Dear team,
My name is mohammed suhaib alam, and my a/c no. [protected]. Want to be discuss that this my account is salary account and address is lucknow hewet road location. Right now i'm in basti up location and my account has been negative balance. I want to finish my lease account and maintain balance as per converted savings account. But problem is since last 4 year i'm in basti up location and i can not go lucknow location.
Kindly please i request to you, please activate my credit freeze account so that i'm able to transfer amount and finish my lease amount.

I have axis bank easy savings account. I dont use the account but they are charging money on account of non maintenance of minimum account balance.

Last month i have a negative balance of -350, this month the balance is showing -750 but no debit transactions are showing in my account debit/credit statement. I dont know how my money is getting debited.

As per rbi, no banks can impose negative balance but this bank seems not to follow this directive by rbi

Hi,
I am having issue with axis loan bank tarnaka branch. I have applied for home loan bt from hdfc bank to axis bank. The application was approved and process has been completed within axis bank. I have provided the list of document (Lod) and loan outstanding letters for my existing loans from hdfc bank. Date on outstanding letter was given by hdfc bank is 2nd nov 2019. But axis bank staff has informed that due to some document (Release deed) issue they put my loan process on hold and they are not going to visit hdfc bank until they get clarification on that. Mean while due to some personal work i went to out of station informed same to bank executive as well. After 7 days (On 8th nov 2019) again bank staff has called me and said that all the given documents list is correct and your loan is processed and cheques are ready. But for which dates cheques are dated? They didnt ask me about that. They didn't visit hdfc bank to submit the cheques and didnt finish the further process. Suddenly my bank savings account got debited with emi amounts on 11th nov 2019. The cheques are remain with axis bank but my saving account is deducted with emi amounts and started charging interest amount for the total loan amounts as well. So i am paying interest amounts in both banks now for one property. When i call axis bank executive he told me that your loan is processed and disbursed. But how and where did they disbursed the loan amount without visiting hdfc bank and closing the accounts in hdfc? This is how axis bank is playing with customers money and cheating the customers?. The bank staff is very irresponsible. Please help me. I dont know what to do now.

Thanks,
Mahesh

I've created an axis asap bank account on 12/11/18 and done all the kyc verification including biometric in a nearby axis bank brank (Kilpauk) and they even issued me a passbook with attestation. Today my account is closed stating that i haven't done kyc verification process. The account is closed without any prior communication, not even a single sms or email prior to closure. I'm going to file a complaint if they don't activate my account.

Sir,
I pradeep padhi.. I have salary account in axis bank ltd and grateful to axis bank for provide me axis bank buzz credit card and its having 6 month installment.. But i have been already paid november month credit card bill.. Its 1272.57 /-rupees only on dated 01/11/2019 but unfortunately bank deduct second time on dated 12/11/2019 and its also 1272.57/- rupees only.. So please refund my extra deducted amount.

Hi my name is sudharson
Name: sudharson
A/c : [protected]
Mobi: [protected]

I have savings account in axis bank & when i checked my balance they have deducted 2000 rupees from my account written as consolidated charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.
Worst services is provided by axis bank to customer. I am waiting more then 45mins but nobody answered from the customer service centre.
During account opening they dont
And every time i am charged with consolidate charges, and today again my account is debited with 2000.
I want my money back, i will not wait for 24 hours or 48 hours.

Return it back instantly

I just want to refund my money back in my account instantly.
And if you don’t refund then i will close my account.

Dear sir,
I have axis asap zero balance account. Suddenly shows in my account negative balance -23, 962.49 is big amount. How is possible? When rbi said no negative charges are applied if we maintain zero balance. Any way my account is used by government for subsidy and so its active, then why showing negative balance.? Kindly assist, looking forward for positive resolution.

Hi, while iam taking personal loan the bank offered me with rs.356000/- with 14% intreste rate. But now i got 356000/- and with 17.25% interest rate. Please do the needful. I already have 495000/- approval for my loan and 460000/- pre-approved loan with 12.99% but i have requirement of 650000/- so i told them to try the same but axis bank in agreement without telling me the interest rate changed. Please do the needful.

Loan cid:[protected]
Mobile: [protected]

Axis bank is charging too much (Vellachery branch chennai) consolidate charges, on 8th of november was 30 rs. Two days before 0 rs and again next day bank charged 3529.15 rs as consolidated charges for a/c, there's is no any track how much amount they detected and reason. 2017, 2018 and 2019 they deducted nearly 13570 rs, we earned money really hard and these bank deduct in one shot, i want explanation, do we need to put our money at home in cash form.

Dear sir/madam,

I am an existing customer of your esteemed bank at the branch office at akota branch. I have been associated with the bank for along time now and i consider myself as a loyal customer of your bank.
I am lodging this complaint very dishearteningly against the lady cashier and the bank manager for the misbehavior and using the uncertain words like you are an uneducated person. His name is mr. Jitendra padhiyar. The employees can not make such a remarks.
Kindly needed an apology from the concerned person else have to apply for closing the bank account.
Thanking you,

Imtiyaz kadri.

I am using Axis Bank Credit Card Since 2012 vide my Customer ID[protected]. In April, 2019 a Fraud Transaction amount Rs. 1, 53, 482/- has been done from my card for which I did not get any message and mail from axis bank. This transaction has been come to my knowledge when I did a transaction and got a message of available balance. Then immediately I contacted customer care and they let me know about that a transaction from my card which has been done in Singapore. On advice of bank official I have submitted Bank Dispute form with required enclosure/documents on 17/04/2019 and when I got any information from Bank regarding any clarification I did respond immediately.

Since April, 2019 I am chasing Bank official regarding resolution of this fraud transaction everytime they ensure that within 10 working days query will be resolved while situation is same. As per bank policy Bank would resolve this type of transaction investigation in 90 days as informed by bank official.

Now Bank has debited this fraud transaction in my statement and also charging interest on the same.

From last 3 month I am trying to contact Bank Nodal officer, I also mailed so many time but nobody official in the Bank has been responding.

Its my humble request to you please take appropriate action in this regard.

This is marlin xavier. T, i have chosen axis bank as my business account in september 2019, at the time of choosing bank they offered like
We can do any number of cash deposit at any branch or cdm, but now they are deducting money from my account for every transactions. They have charged me 41, 103.98/- as consolidated charges and [protected]@18% on charge as 7398.72%... My current account number is [protected], please take the necessary action against it and refund my amount back as soon as possible.

Thanks and regards
Marlinxavier. T

I was unable to maintan my savings account so on wednesdayi. E 6th nov 2019 i did inquiry about my acc and asked hw much they will deduct after i depisot they said only 535 of non maintenance so i deposited 15000 on that day itself and after 2 days they charged me 8000 saying its consolidation charges. This is insane. I work hard and earn money.8000 is big amount for me. What is the use of opening acc when we dnt hav ans for our money

Bloody axis people charged consolidated charges this month 10044.66 for me if we ask they will say some reason on this as cheque bounces and all they r charging for a cheque bounce 10000 how funny it is and it’s our hard one month salary # guys eating people’s money simply please government should take action on them and please close that bank immediately or else will do dharnas so many r there who lost their hard money...

Dear sir,

I wish to bring to your attention that more than rs 6000 has been deduced from my account.

Bank has deducted consolidated charges from my account but i have maintained my minimum balance limit.in my savings account has already fixed a rs. 10000 fd and rs 2000 rd.

I requested to please remove all wrong charges and my balance has refunded
As soon as possible.

I am sharing all the screenshot of messages that i received form axis bank.

With regards
Gourav kumar singh
Mob. — [protected]
Account no - [protected]