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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 226

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D
darbhangaranjan
from Patna, Bihar
Oct 15, 2019
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amount debited but not credited in my saving account

Address: 713130

Sir on dated, 12/10/2019, i transferred, amount from my state bank of india saving account to my axix bank account, 30000 rs.
Details of my state bank saving bank account-[protected],
ifc code-sbin0003913,
my axix bank details- account number-[protected]
ifc code-utib0000142,
reference number of state bank of india-p1910122321336142177254, utr number[protected], but after passing 04 days amount...
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sksaha
from Kolkata, West Bengal
Oct 15, 2019
Resolved
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I deposited two cheques for rs.25000/- each on 28.09.2019 and filled up fds form on the same date. Due to not crediting one cheques proceeds rs25000/ in due course i cancelled fdr opened on 9.10.2019 due to honouring of 5 cheques totalling rs.13000/- as the balance not permitted to honour it. Surprised that 2nd cheques proceeds credited in my account on 14.10.2019., no such appropriate answar given by axis bank chandanagore br. (Sb a/c no.[protected]) i loss 15 days interest. Please enquire and pay interest in due course failing which i proceed to ombadsman rbi for redressal.
Nov 17, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Verified Support
Oct 17, 2019
Axis Bank Customer Care's response
Hi, we request you to share with us your alternate number for us to assist further. Regards, Team Axis Bank
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    B
    bharathh21
    from Chennai, Tamil Nadu
    Oct 15, 2019
    Resolved
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    refund not processed to the credit card

    Address: 600118

    I have raised a complaint to axis bank regarding refund of 400 which seller has initiated on 4th of oct and axis bank has not yet processed it and whenever i ask they always saying to raise a dispute form to seller, but the seller clearly came with transaction id for the refund and axis bank is not ready to trace the refund

    Please make the refund available in my credit card as soon as possible and dont give lame excuses...
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    A
    akash1821131
    from Mumbai, Maharashtra
    Oct 15, 2019
    Resolved
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    Address: VILL FATEHPUR, PO FATEHPUR, Dumka, Jharkhand, 814166

    Actually sir, i bought t-shirt from amazon but there was size issue so i had to cancel it but amazon said when i called that he refunded the money but the money didn't credit in my account. Amazon said fill a charge dispute form but bank didn't agree to accept this form he says that we only discuss about your debited prblm not credited prbl plz help me.
    Nov 22, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 16, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.
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      S
      sjk jk
      from Pune, Maharashtra
      Oct 15, 2019
      Resolved
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      negative balance or minus balance.

      Address: Market Yard , Axis Bank., Latur, Maharashtra, 413512

      In the name of consolidate charges axis bank deducted my balance near about rs.25000/- in 5 months and now they put my account in minus about rs.41, 000/- and the branch members are very rude while asking to close my account they neglecting it always asking to pay the minus amount and they are telling that we have given you services of that minus amount so you have to pay it.
      Bank not given me any type of amount in my hand or not cleared...
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      Vkadam92
      from Ahmedabad, Gujarat
      Oct 15, 2019
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      Address: F/1/401, Haribhakti Residency,Opp. Natural Ice-Crea, Verai Mata Chowk, Khanderao Market, Vadodara, Gujarat, 390001

      Hi, i have salary account in axis bank & when i checked my balance they have deducted 1600 rs and showing -699 rs balance = total 2300 from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples... So please help me and refund my 2300 rs.. Thanks...
      Nov 29, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 15, 2019
      Axis Bank Customer Care's response
      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        R
        Ravidmlt91
        from Peranampattu, Tamil Nadu
        Oct 14, 2019
        Resolved
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        Last 3 years i am using axis bank saving accounts. I have done few onlune transaction. And deposit money vai cash deposit machine. More over i check my balance deducted last four consolidated charges like 300, 600, 700, 42. That's too much amount will deducted my account. I have contact branch and ask about details they said consolidated charges. What's the reason for too much amount deducted.. You done a limitless charges. I lost 1642 rs in last 6 month... Tell me why you sould do such a thing. I am totally hate about your banking service.
        Nov 18, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 15, 2019
        Axis Bank Customer Care's response
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          J
          johnkariapuram39
          from Noida, Uttar Pradesh
          Oct 14, 2019
          Resolved
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          Address: Kariapuram (H) Nakapuzha P.O Kalloorkad, Idukki, Kerala, 685584

          14/09/19
          I'm Flipkart online website Oct 1 order Realme 5 phone + screen protection phone price 8999-/ +1 rs screen protection price but cash urgent so I'm cancel my order Flipkart said Oct 11 8999-/ credit my account Oct 2 rs 1 credit. rs 1 credit successful but Oct 11 8999-/ not credit I'm call Flipkart customer care Flipkart said already seller send the amount you please contact axis bank or customer care Flipkart send my email order with the bank transaction I'd and Auth code.
          this I'd and auth code I'm go to my brunch but bankes said bank cannot track this id
          So please help and fast credit my Rs 8999-/ please fast proceed this my request so the reason cash I need urgent.
          My bank registered mobile number:[protected]
          Account number:[protected]
          IFSC code:UTIB0000398
          Customer name:John Abraham
          Email: [protected]@gmail.com
          order with the bank transaction id: 5699388739706548203054 and Auth code: 004966. Please immediately help..
          Your help me I'm believe...
          By axis bank customer
          Oct 14, 2019
          Complaint marked as Resolved 
          I'm cancel this complaint I'm not believe this consymercompliants website
          Axis Bank customer support has been notified about the posted complaint.
          I’m Gerrard from New York, United States. I lost my job a few months back after my divorce with my wife. I tried everything positive to make sure I took good care of my kids but all failed, and I was in debt which makes everything worse. I was kicked out of my home and i had to live with my neighbor after pleading with her to allow me stay with her for some days while i figure out how to get a home which she agreed, but no one was willing to help anymore. I bumped into this page from google and I was excited about this, then I contacted the hackers. I had just $200, so I pleaded with them to help me because of my condition but they never accepted. I believed in this, so I managed to pawn a few things and got $500. I ordered the $10, 000 card and I got my card delivered to me by Ups 4 days later. I never believed my eyes! I was excited and upset as well, I managed to withdraw $2000 on the ATM and $2500 the second day. I went to Walmart and a grocery and bought a couple of things for $3000. The card got blocked the third day and I contacted them and I was told it's a mistake from my end. I’m so happy, I have started all over again and have a good apartment with my kids you can contact him through is via email ([protected]@gmail.com)  
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            N
            NandhiniK7
            from Pune, Maharashtra
            Oct 14, 2019
            Resolved
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            Hi team,

            My account was blocked and unable to process in between few months, suddenly amount of 5382 has been debited for consolidated charges of account.

            Account was blocked for more than 6 months and unable to do transactions. Suddenly sunday (13-oct-19) 5382 has been debited.

            Please revert back the account and you people are debiting like such amount.

            Kindly reverse back the amount.

            Regards,
            K. Nandhini
            Nov 29, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2019
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Registered mobile number is [protected] and pls find the screenshot attached.

            I didn't receive any intimation also bank going to deduct anything like that.

            Kindly refund the amount ASAP.
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              M
              mahavirelectro
              from Korba, Chhattisgarh
              Oct 14, 2019
              Resolved
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              Resolved

              Address: Akola, Akola, Maharashtra, 444001

              Dear sir
              We have purchased a fdr with your bank as per detail below :-
              Fdr no. :- [protected], amount - rs 150000/- dt. 28/06/2011

              Above fdr provided to your akola branch as lien for bank guarantee.
              Now at present we are not enjoying any bg with your bank but above fdr is still not released,
              After a lot of reminder and request at your branch till date we have not received the fdr duly released.
              So you are hereby requested to look into the matter and release our fdr or deposit matured amount in our bank account no. [protected].
              If above issue not sort out immediately, we will go into court of justice.
              Thanking you
              Nov 16, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 15, 2019
              Axis Bank Customer Care's response
              Hi, we tried reaching you multiple times, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
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                S
                shailu yadav
                from Mumbai, Maharashtra
                Oct 14, 2019
                Resolved
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                Address: H.no 127 Adarsh nagar shikohabad, adarsh nagar, adarsh nagar, Firozabad, Uttar Pradesh, 283135

                Today i went axis bank shikohabad to withdraw 2.30 lacs. I am in hurry so i gave the cheque to avdesh and request him to payment. Avdesh gave the cheque to teller ajeet kumar and come back to me and said wait it will be done. After 20 min. I went to teller counter for payment i ask him for payment he said why are you came here send avdesh here i said tell me any problem he start miss beheviour to me and clear my cheque in 30 min
                Nov 16, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2019
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused. Please share your registered contact number and we will look into this. Regards, Team Axis Bank.
                Verified Support
                Oct 14, 2019
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                No response customer care are not supported, and can't connect immediately call, call are so waiting
                *Credit card are iam not pick but amount has been deducted every month ₹590 to ₹1080 service is very bakwas
                Axis Bank Customer Care's response, Oct 14, 2019
                Verified Support
                Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  H
                  Himangshu 44722
                  from Mumbai, Maharashtra
                  Oct 14, 2019
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                  Firstly bank dedicated rs.1287.5 and rs.231.75 without any reason stating consolidated charge and gst.

                  Now, new messages received from bank saying "consolidated charges (Sep-2019) for a/c no. Xxxx7118:
                  Value added sms alert fee: rs 15
                  Cash transaction fee: rs 1272.5
                  Total: rs 1287.5 (Excl gst)."

                  Not acceptable. Want refund of my hard earned money.
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2019
                  Axis Bank Customer Care's response
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                  Oct 15, 2019
                  Updated by Himangshu 44722
                  Generic response to my specific complain does not work. Anyway, I have checked the link you provided. Not use full, as it do not describe my solution properly.

                  Please initiatie refund of my money immediately without any delay.

                  Regards,
                  Himangshu
                  Oct 22, 2019
                  Updated by Himangshu 44722
                  No update from axis as this debit is totally without any reason.

                  Please refund my money without any further delay.
                  Oct 24, 2019
                  Updated by Himangshu 44722
                  As there is no response from Axis Bank, should I knock consumer forum for this?
                  3250 debit money my account
                  Why debit money my account
                  I were going to pay credit card bill from google pay. At that time amount has been deducted from my account but not transaction is pending from 5 pending. No confirmation. No refundable. I am trying connect with customer care but not connecting. Please resolve my problem as soon as possible and do the same needful.
                  Axis Bank Customer Care's response, Oct 14, 2019
                  Verified Support
                  Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
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                    A
                    Arsath Rahman
                    from Delhi, Delhi
                    Oct 13, 2019
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                    Resolved

                    Address: Konappana Agraha, Electronic City phase 2, Bangalore, Bangalore, Karnataka, 560100

                    Axis bank has charged me 4900 on my savings account till this month. But the bank has not notified or informed me about the charges via any mail or sms or call. When i checked casually today, i was surprised to see it is -4900 rs. It was my salary account a few years ago and the bank itself converted the account to savings without my confirmation. This is cheating from the bank whom we trusted with our money. No a good way to make money.
                    Nov 16, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 14, 2019
                    Axis Bank Customer Care's response
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                    My account type is asap account... I deposited some money via CDM machine...one day bank will debit 4000rs in my account... now I have minus 2900rs... please refund my amount.. and please take waiver for minus rs...
                    Axis Bank Customer Care's response, Oct 14, 2019
                    Verified Support
                    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/issues/atm-cdm.aspx Regards, Team Axis Bank.
                    Sir mere sath dhoka kiya hai isne
                    mo.no [protected] asit mondal chor hai
                    jitendra sahu ji's reply, Oct 11, 2019
                    sir mujhe kaha tha ki app ko1 mobile ke sath me leptop inaam hai isliye me kharida tha lekin nahi de raha hai
                    This is for your kind information that i have unfortunately forgot my login id of internet banking. So, please provide my login id by email or message through my register mobile no. [protected]
                    Axis Bank Customer Care's response, Oct 15, 2019
                    Verified Support
                    Hi, we request you to kindly visit the nearest branch for further assistance. Regards, Team Axis Bank.
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                      M
                      Mohit Sanjwaal
                      from Delhi, Delhi
                      Oct 13, 2019
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                      Address: New Delhi, Delhi, 110058

                      I, ghanshyam have a current account in axis bank in the name of my company "narmada buildcon pvt ltd" in west-janakpuri, new delhi axis bank branch. My company is doing very good and maintaining the account very well. Then on 14 july 2014, my son mohit met with a serious car accident & went to coma for about 4 months and still his treatment is going on. Then as any father will do, my concentration shifted to my son's health instead of business and my company started going in loss. To my sudden shock, axis bank freezed my company's account & even after so many requests they didn't revived my company's account, even i was ready to pay penalty of inr3500 at that time but they didn't and told me to open a new current account in my company's name. The minimum balance requirement of that new account was inr25000 and i was maintaining that account very well all the time. But to my sudden shock, the account went in negative all of a sudden after 8-10 months & upon asking the branch for the same, they told me that they charged the penalty of that old account from this account.
                      How could they do this in case of geniune problem of a father. Request you to help a father in his geniune problem & get the amount reversed to my account which was deducted & waive off all the penalties from my account.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2019
                      Axis Bank Customer Care's response
                      Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      Oct 15, 2019
                      Updated by Mohit Sanjwaal
                      My registered contact number is ( Nine Eight One One Two Four Four Seven Three Zero). Pl contact me at the earliest & get my problem resolved asap otherwise i have no option left rather than going to RBI ÒMBUDSMAN for complaining against Axis Bank.
                      Oct 24, 2019
                      Updated by Mohit Sanjwaal
                      Hey i just received message on my registered number that you have closed my query. How can you do this without getting my issue resolved.

                      Juss simply give a answer to my question : " Why Axis Bank has opened new account in the name of same company & even in the same branch instead of my so many requests to unfreeze that account, , even i was ready to pay any penalty or charges at that time, , but no, , you opened new account just to achieve your target. Pl dunn make fool of peoples. I will lodge a legal complaint against you guys for being cheated by you.
                      I sincerely request higher authorities of Axis Bank to have a look & get this case resolved asap, , so that common people can have faith over Bank's.
                      Oct 24, 2019
                      Updated by Mohit Sanjwaal
                      If you guys think that you can do whatever you want, , then dunn be so stupid. RBI & Consumer Court is there to provide justice to common man's.

                      The simple thing in my case is that " Why Axis Bank has opened a new account in the name of same company & even in the same branch instead of charging penalties which were levied by Bank at that time and reactivating the same old account."

                      I simply request Axis Bank to get my case resolved & reverse all the amount that got deducted from my account along-with interest.

                      Pl dunn estimate the power of a common man.
                      Oct 30, 2019
                      Updated by Mohit Sanjwaal
                      hey, guys request letter has been given to the manager of Axis Bank, Janakpuri branch, Delhi on 25th October. Now request you to initiate the reversal of the money that got debited from my company's account and waive off all the penalties from the same account. For any further assistance, you can contact me over my mail Id: [protected]@gmail.com. Kindly contact me over my mail Id if you were unable to reach me over the phone.

                      Kindly refund the money as soon as possible otherwise I have to file a legal complaint against Axis Bank in RBI Ombudsman & Consumer Court.
                      Sir,
                      My salary account no, [protected].this a/c is zero balance maintanance a/c..but in this month 150/-.deducted..so why that happend please see that matter immedietly..
                      My company's current account number is #[protected].
                      Kindly look into this matter urgently otherwise i have no option left rather than going to consumer court & RBI Obbudsman for my genuine problem.
                      I tried depositing amount through ATM. I got a receipt that a 500 note has been retained. I didnt get that money in my account. I tried to contact customer care. But I couldn't. Please resolve this. I request you to kindly deposit it to my account.
                      Axis Bank Customer Care's response, Oct 14, 2019
                      Verified Support
                      Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/issues/atm-cdm.aspx Regards, Team Axis Bank.
                      Axis Bank Customer Care's response, Oct 15, 2019
                      Verified Support
                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      My registered contact number is ( Nine Eight One One Two Four Four Seven Three Zero). Pl contact me at the earliest & get my problem resolved asap otherwise i have no option left rather than going to RBI ÒMBUDSMAN for complaining against Axis Bank.
                      Axis Bank Customer Care's response, Oct 16, 2019
                      Verified Support
                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                      Should a lodge a complaint in RBI if you are not going to resolve my geniune problem. Why you opened new account in the same branch, , , , i[censored] have to levy any charge then simply charge the penalty at that time and unfreezed the same account but you didn't and opened a new account in the same name & even same branch.

                      Now pl tell how to proceed further, , are you going to reverse the amount that got deducted or should i take legal action against you.
                      Axis Bank Customer Care's response, Oct 19, 2019
                      Verified Support
                      Hi, we regret the inconvenience caused. We acknowledge your concern. We wish to inform you that we are currently pursuing the matter and will revert you with the status shortly. Request your co-operation in the interim. Regards, Team Axis Bank.
                      Axis Bank Customer Care's response, Oct 19, 2019
                      Verified Support
                      Hi, we regret the inconvenience caused. We acknowledge your concern. As per our telephonic conversation dated 19th October 2019, we wish to inform you that we are currently pursuing the matter with reference to service reference number 56257119 and will revert you with the status shortly. Request your co-operation in the interim. Regards, Team Axis Bank.
                      Axis Bank Customer Care's response, Oct 24, 2019
                      Verified Support
                      Hi, with reference to service request number 56257119, we understand that our Branch official has spoken to you and requested you to provide the request letter for us to initiate the reversal process. Hence, we request you to visit the branch and submit the request at the earliest. Once we receive the request, we would initiate the reversal for the charges. Thanks for writing in! Regards, Team Axis Bank
                      Kindly get my issue resolved asap otherwise i have no option left rather than going to RBI Obudsman to file legal complaint against Axis Bank for my genuine case as you guys have cheated on me & opened a new account in the name of same company even in the same Branch instead of reactivating the same old account on my so much request at that time.
                      Axis Bank Customer Care's response, Oct 23, 2019
                      Verified Support
                      Hi, we regret the inconvenience caused. We acknowledge your concern. As per our telephonic conversation dated 19th October 2019, we wish to inform you that we are currently pursuing the matter with reference to service reference number 56257119 and will revert you with the status shortly. Request your co-operation in the interim. Regards, Team Axis Bank.
                      Axis Bank, Janakpuri, Delhi cheated upon me by opening a new account in the same company name even in the same branch instead of reactivating the same old account even after so many requests from my side at that time.
                      Now pl get my problem resolved asap otherwise i will case a complaint in RBI Obudsman against Axis Bank.
                      Axis Bank Customer Care's response, Oct 24, 2019
                      Verified Support
                      Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      My registered mobile number is ( Nine Eight One One Two Four Four Seven Three Zero) and my mail id's are : [protected]@gmail.com & [protected]@gmail.com.
                      Hey i just received message on my registered number that you have closed my query. How can you do this without getting my issue resolved.

                      Juss simply give a answer to my question : " Why Axis Bank has opened new account in the name of same company & even in the same branch instead of my so many requests to unfreeze that account, , even i was ready to pay any penalty or charges at that time, , but no, , you opened new account just to achieve your target. Pl dunn make fool of peoples. I will lodge a legal complaint against you guys for being cheated by you.
                      I sincerely request higher authorities of Axis Bank to have a look & get this case resolved asap, , so that common people can have faith over Bank's.
                      Pl see attached screenshot of your reply and pl guide me whom i have to give the request letter for reversal & in how many days i would get my refund in my account.
                      Axis Bank Customer Care's response, Oct 29, 2019
                      Verified Support
                      Hi, we understand that our Branch official has spoken to you and requested you to provide the request letter for us to initiate the reversal process. Hence, we request you to visit the branch and submit the request at the earliest. Once we receive the request, we would initiate the reversal for the charges. Thanks for writing in! Regards, Team Axis Bank
                      The request letter for the reversal of the money that got debited from my company's current account has been submitted to the Bank manager of Axis Bank, Janakpuri West, Delhi Branch on 25th October 2019.
                      Now request you to initiate the reversal process immediately and get the amount reversed to my company's account as soon as possible and waive of all the penalties from the same account.
                      Axis Bank Customer Care's response, Oct 29, 2019
                      Verified Support
                      Hi, we tried reaching you today, however, we were unable to connect as the number was switched off. Request you to share an alternate number so that we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                      Mohit Sanjwaal's [Complaint's author] reply, Oct 30, 2019
                      hey, guys request letter has been given to the manager of Axis Bank, Janakpuri branch, Delhi on 25th October. Now request you to initiate the reversal of the money that got debited from my company's account and waive off all the penalties from the same account. For any further assistance, you can contact me over my mail Id: [email protected]. Kindly contact me over my mail Id if you were unable to reach me over the phone.

                      Kindly refund the money as soon as possible otherwise I have to file a legal complaint against Axis Bank in RBI Ombudsman & Consumer Court.
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                        from Mumbai, Maharashtra
                        Oct 13, 2019
                        Resolved
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                        Address: Chhabra compd opp ganesh darshan bldg near central complex, 400601

                        I have reached out to axis bank customer support team multiple times to get the status of refund which was done by error. The merchant confirmed that the reversal is initiated from their end and it is bank who will be getting a refund in a week's time. This happened on 29th september, 2019 and till date i have called almost 5-6 times to axis bank customer support team. Today (October 13th, 2019) i called again to ask the status and today they said send the screenshot to www.axisbank.com and if i am trying to do the same the web chat is reflecting as "all the agents are busy supporting others. Please come back later".
                        Well i do not mind repeating the same thing again. However, if there is a process, then i believe it should be followed and for the same thing, i should not be following up again and again.
                        I do not think axis bank should claim as the best customer support.
                        Nov 15, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the trouble. We request you to share your registered contact number and we will get back to you. Regards, Team Axis Bank.
                        Verified Support
                        Oct 15, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the trouble. We request you to share your registered contact number and we will get back to you. Regards, Team Axis Bank.
                        Conslidated charges debit for per month my ac .[protected] debit 1400rs.per mounth no check bounce but debit 1400 per month charges auto debit my accont pls reason by conslidated charges my ac pls check ac
                        Axis Bank Customer Care's response, Oct 15, 2019
                        Verified Support
                        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        The axis bank website is not working. When we go to website the home page display for few secs & then screen pop saying it cannot be connected. This has been like this for last few days . Even the mobile app is not working
                        Axis Bank Customer Care's response, Oct 15, 2019
                        Verified Support
                        Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          hemantkapile
                          from Bengaluru, Karnataka
                          Oct 13, 2019
                          Resolved
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                          I made a transaction at flipkart for flight booking on 30-september 2019 but transaction got failed as confirmed by flipkart that they didn't received the money and still there is no refund more than 7 working days already passed. Even i contacted the axis customer care as well but didn't receive a satisfactory answer as well as no fixed date given for
                          Account no. [protected]
                          Transaction amt : 3113.00 inr.
                          Oct 20, 2019
                          Complaint marked as Resolved 
                          I was asked to raise a ticket, I did through web chatting with executive within 2 days I got refund
                          Axis Bank customer support has been notified about the posted complaint.
                          Oct 18, 2019
                          Updated by hemantkapile
                          No action from Axis Bank has been yet taken, even I didn't get any mail, message or any notification from bank, also bank has not replied here as well already 18 days are completed for transaction but no response and now Flipkart has clearly stated that they have not received single Paisa for my transaction, please take a action asap.
                          Verified Support
                          Oct 18, 2019
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                          I have ASAP zero account on Axis bank
                          RS 548.70 is deducted from my account, deducted details was consolidated charge showing on my Axis Bank account .
                          So why my money was deducted ???

                          Please reverse my amount 548.70
                          Axis Bank Customer Care's response, Oct 18, 2019
                          Verified Support
                          Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            Himangshu 44722
                            from Mumbai, Maharashtra
                            Oct 13, 2019
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                            My account been changed rs.1287.5 and rs.231.75 without any reason as consolidated charge and gst. I did scheduled a neft on saturday 12th oct which is a bank holiday. I added fund today morning. But till then bank charged this fees. There is no reason mentioned, for what this consolidated change is.

                            Not acceptable. Want refund.

                            Regards,
                            Himangshu
                            Axis Bank customer support has been notified about the posted complaint.
                            Oct 13, 2019
                            Updated by Himangshu 44722
                            Just remembered, at the time of doing NEFT for 15, 000 INR my account balance was near about 26, 000 INR.
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                              ಪ್ರಿನ್ಸ್ ರಾಕಿ ಗೌಡ
                              from Delhi, Delhi
                              Oct 13, 2019
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                              Address: Chunchgatta main road, 560062

                              Hi dear axis bank team...

                              I have an axis bank salary account. Every month they are charging me a considered charges. 1. Your a/c 133834 is debited by rs. 15.25 on 12oct19. Avbl bal: rs. 0.00. Info: gst @18% on charge. 2. Your a/c 133834 is debited by rs. 84.75 on 12oct19. Avbl bal: rs. 0.00. Info: consolidated charges for a/c... Like this they are charging every month... Kindly take action regarding this.. My mail i'd is [protected]@gmail.com...
                              Axis Bank customer support has been notified about the posted complaint.
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                                Nivedhidha
                                from Mumbai, Maharashtra
                                Oct 13, 2019
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                                I opened an account in axis bank.. When i opened i asked the manager whether it is a zero balance account.. He said yes.. But from may 2019 they're charging monthly for not maintaining the balance in account.. When it is a zero balance account why should i have to maintain.. When i reached customer care and asked them to raise a complaint about this issue they said they can't
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Rohand12
                                  from Pune, Maharashtra
                                  Oct 13, 2019
                                  Resolved
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                                  Axis bank promoted a fraud offer, i receive a promo code on opening of bank account for free clayton watch on 1st time use of axis mobile banking app, only shipping fees of rs. 499 was payable to receive the product. Since the offer was shared to me by axis bank, i redeemed the promo code and paid shipping fees to concerned merchant who turned out to be fraud, but bank was still providing such offer to customers since many months. There is no contact number to contact the said merchant and email is also non-resopnive.
                                  Nov 21, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 14, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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