| Address: Dharmapuri, 636701 |
I am trying to open one corporate account for my company and two current accounts for my brothers in Dharmapuri Axis Bank. I am trying for more than 4 weeks(From 1.9.2019). But no response from them. I already gave them signed account opening form 3 weeks ago But they didnt do anything. Yesterday(26.9.2019) i went to bank to inquire about that, they didnt say anything so taken back all my documents (GST document, KYC documents) from them.
They already visited our business place last month itself. Their manager also visited at that time. From on i am asking them to open account but they keep on saying some excuses. Whenever i am calling them they said they will come to us in 1 hour like that. but they never came. And then they never picking my call . Initially 2 persons did like that so I complained to branch manager, he introduced another person. Now He also doing the same.
We already have one corporate account, 1 current account and 5 savings accounts in Axis bank, But this time Axis Bank gives worst experience . This seems there is no interest to do banking operations. When I ask about this to branch head, he also didnt give proper answer, he said that he will ask one of them to call me. And also he saying that their representative called me like that but they never did.
Oct 27, 2019
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Since two months aroun[protected] rs is getting dedeuted as A/C consolidated charges. Its really frustating. The bank guys dont have a common sense to atleast inform .
name: brightchoudhury
A/c:[protected]
AXIS bank main branch
bangalore
regards,
Bright choudhury
[protected]