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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 229

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M
mosesvel
from Perundurai, Tamil Nadu
Sep 26, 2019
Resolved
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Address: Dharmapuri, 636701

I am trying to open one corporate account for my company and two current accounts for my brothers in Dharmapuri Axis Bank. I am trying for more than 4 weeks(From 1.9.2019). But no response from them. I already gave them signed account opening form 3 weeks ago But they didnt do anything. Yesterday(26.9.2019) i went to bank to inquire about that, they didnt say anything so taken back all my documents (GST document, KYC documents) from them.

They already visited our business place last month itself. Their manager also visited at that time. From on i am asking them to open account but they keep on saying some excuses. Whenever i am calling them they said they will come to us in 1 hour like that. but they never came. And then they never picking my call . Initially 2 persons did like that so I complained to branch manager, he introduced another person. Now He also doing the same.

We already have one corporate account, 1 current account and 5 savings accounts in Axis bank, But this time Axis Bank gives worst experience . This seems there is no interest to do banking operations. When I ask about this to branch head, he also didnt give proper answer, he said that he will ask one of them to call me. And also he saying that their representative called me like that but they never did.
Oct 27, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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    ਬੀਰਇੰਦਰ ਸਿੰਘ
    from Karnal, Haryana
    Sep 26, 2019
    Resolved
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    Address: 184 palam Vihar Pakhowal Road Ludhiana, Ludhiana, Punjab, 141012

    I arvinder kaur having saving account (A/c no [protected]) with your bank in phullanwal branch ludhiana,

    I had received call from your department call pre approved loan of 5lacs and i take this loan and further i pay monthly installments of loan for long.

    Last month i call your customer care executive for closer of this loan they ask me to pay 370127 (Three lac seventy thousand one hundred twenty seven) on 1st august 2019 the sum total amt inclusions of taxes dues etc other charges.. I paid that amt now from several days your customer care call me and ask to pay more 25000 for what i pay this amt your staff and customer care officials are misleading and i have already pay all dues of the loan and i also call your customer care officer after paying the sum due amt of loan rupees 370127 (Three lac seventy thousand one hundred twenty seven) on 1st august 2019

    Whatever i am saying, i have recording of your customer care executive who ask me to pay 370127 rupees as sum dues for loan. It's very bad of your bank. I visited home branch for this inconvenience they ask me to go main branch i'm salary women cannot take leave from work daily to resolve this. I have very bad experience with your bank this time because i feel lotted after taking pre approved loan 5 lacs against credit card. Now it's my humble request please close my credit card as it is not helpful for me. Through this bank levy heavy amt under several head charges from me and please don't call me for any type of loan in future because your dealing is not fear.

    With regards
    Arvinder kaur
    M: [protected]
    (Pre approved 5 lacs loan against credit card victim)
    Oct 30, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 27, 2019
    Axis Bank Customer Care's response
    Hi, we tried contacting you today however the number was not reachable. Please share your alternate number so that we can connect and assist further. Regards, Team Axis Bank
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      Nilesh subhash patil
      from Mumbai, Maharashtra
      Sep 26, 2019
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      Address: Samarth banglow ushanagar enterance mogalwadi road khopoli., Raigad, Maharashtra, 410203

      Dear sir,
      My self nilesh subhash patil taken home loan in december 2018 from axis bank khopoli branch. My pmay subsidy document submitted in march 2019 to nhb. My home loan number is phro[protected]. Till date not received any communication regarding my pmay.

      So kindly send my current status of pmay subsidy

      Thanks,
      Nilesh s patil
      Mb. No. [protected]
      Axis Bank customer support has been notified about the posted complaint.
      Sep 26, 2019
      Updated by Nilesh subhash patil
      pls check as early as possible.
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        Vinu1984
        from Bengaluru, Karnataka
        Sep 26, 2019
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        Address: Bangalore, Karnataka, 560017

        I was happy to receive the axis bank credit card. But now i realized the issues with the card. Axis bank does not provide net banking or mobile banking services if we hold only credit card. I have used other banks credit cards but they all provide you net banking even though you hold only credit card with them. When i called up customer service they say that you need to call them up to know details about your transaction. The call is also chargeable. Is this how a customer should be treated. Without net banking or mobile banking and that too in 2019. Worst ever service by axis bank.
        Axis Bank customer support has been notified about the posted complaint.
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          Shreyas02
          from Hyderabad, Telangana
          Sep 26, 2019
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          money deducted from account through fraud

          I (Jay siyaram gupta) am a account holder of your bank with account number [protected]. I need to report fraud transactions that happened to me on date 25.09.2019 around 7pm where without sharing any otp, card details my account was deducted thrice with the amount of 49000, 4000, 599 respectively. I want to report against all these transaction and want my refund since i did not share confidential information. I am attaching the fir from...
          +1 photos
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          Ksushil
          from Kolkata, West Bengal
          Sep 25, 2019
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          Address: IQ City NH Hospital, Sovapur,Bijra Road,Jaymua, Chandrapur, Maharashtra, 713206

          I have received a message today against my credit card application reference no[protected] has been declined. As per requirement of the bank, i have submitted all the documents related to the credit card. What is the valid reason it has been declined without informing me.. What is the role of a customer support executive in axis bank, i[censored] are declining my credit card application with invalid reason & no information. Name - sushil kumar. Please clarify me, reason behind declination of the credit card. Please do needful.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 25, 2019
          Axis Bank Customer Care's response
          Hi, we regret to inform you that your Axis Bank credit card application was not approved as per Bank's internal norms. The above decision has been taken after careful consideration of your application on its merit in line with Axis bank internal policies and operating procedure. Sorry for the trouble. Regards, Team Axis Bank.
          Sep 26, 2019
          Updated by Ksushil
          Please mail me regarding the issue (email id- [protected]@gmail.com), what kind of norms not fulfill by me. I have tried to contact customer care, unfortunately no option for contact with credit card support customer care.

          Thanks and Regards
          Sushil Kumar
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            Neelima gudisa
            from Mumbai, Maharashtra
            Sep 25, 2019
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            Address: Rejeru badangi, 535124
            Website: Support rummy circle

            Frist of all my account is blocked but unblock me and withdraw not open but your soulved me please
            Axis Bank customer support has been notified about the posted complaint.
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              LAWRENCE MICHAEL
              from Noida, Uttar Pradesh
              Sep 24, 2019
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              Address: Guduvanchery, Kanchipuram, Tamil Nadu

              Sir i opened savings account but sales executive open current account for his work showing. Afterwards I came to know I asked to close they not closing. Now balance went minus 29999 wat can I do. Did I borrowed any money from u no. But till now not closed. I written and gave letter everything. Totally waste.. Disappointed.i need to close that current account. I won't pay anything because I submitted everything before one year itself till now not closed it bank problem not mine. So pls close and give. This makes me feel unsatisfied about your services
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
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                Ashwani Kapur
                from Ludhiana, Punjab
                Sep 24, 2019
                Resolved
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                Address: METRO SPORTS INDUSTRIES , BASTI DANISHAMINDAN , JALANDHAR 0181-5019726, Jalandhar, Punjab

                Most urgent

                Sir,

                Refer to our account no [protected] with you.

                We have given rtgs for rs 50000/- in favor of happy sports, meerut. The rtgs issued at your end is for rs 500000/- in lieu of rs 50000/-.

                Please reverse entry of rs 500000/- and transfer rs 50000/- in above account with immediate effect under intimation to us.

                With regards

                Ashwani kapur
                M [protected]
                Metro sports industries
                Jalandhar
                Oct 26, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 25, 2019
                Axis Bank Customer Care's response
                Hi, thanks for writing in. We request you to visit the nearest branch to submit the application and our officials will assist you further. Regards, Team Axis Bank.
                Hi All,

                Since two months aroun[protected] rs is getting dedeuted as A/C consolidated charges. Its really frustating. The bank guys dont have a common sense to atleast inform .

                name: brightchoudhury
                A/c:[protected]
                AXIS bank main branch
                bangalore

                regards,
                Bright choudhury
                [protected]
                Axis Bank Customer Care's response, Sep 25, 2019
                Verified Support
                Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service/product you have opted from the Bank. Request you to please visit the link to get the details: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Regards, Team Axis Bank.
                Sir RS4000 bucks has been deducted from my saving accounts. Please i need help ASAP to get money back to the account. What is the process ?
                i've no idea about this thing.
                Axis Bank Customer Care's response, Sep 24, 2019
                Verified Support
                Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                  rajeev57
                  from Hubli, Karnataka
                  Sep 24, 2019
                  Resolved
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                  Resolved

                  Address: Dharwad, Karnataka, 580031

                  I want to close my credit card (With add on card). I had an sb account at bagalkot branch and as i shifted out of, i closed my sb account. I wanted to close my credit card also and i spoke to their customer care. As i am little hard on hearing i requested the person on other side to be ltl more loud and i didnot understand what he was saying now i have received an sms from bank saying that i have to pay them some amount and also my card is blocked. I want to pay off them but at the same time i am worried that after paying them my card will be reacivated. Hemce i am trying to contact them over email and their web page has no provison fro applying a closure. So i want to know
                  1) how to close my card
                  2) how to pay the dues
                  R l deshpande
                  Oct 30, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2019
                  Axis Bank Customer Care's response
                  Hi, we are here to help! Please DM us your registered contact details and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    D
                    from Chennai, Tamil Nadu
                    Sep 23, 2019
                    Resolved
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                    Resolved

                    Address: 41, R.N. TAGORE ROAD, Adarshanagar, Agarpara, North 24 Paraganas, Kolkata - 700109, Kolkata, West Bengal, 700109

                    Hi,
                    My name is payel das. I have applied for an axis bank credit card a few weeks back. I did receive timely sms messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. My application no. Is 15525799. My service request id. Is 55475557. I received the pin no. Through post. It have been 3 weeks and more now that i received the pin and awaiting the credit card. The axis bank cc executives everytime tell me to wait for 2 more days. After adding up each 2 days, now the period has become more than three days. I don't know what is the use of the pin when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. Awaiting explanation.
                    Can anyone help me through it?
                    Oct 28, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 24, 2019
                    Axis Bank Customer Care's response
                    Hi, we request you to contact our Phone Banking Team on[protected]/[protected] and one of our executives will assist you further. Thanks for writing in. Regards, Team Axis Bank.
                    Negative balance in my Axis bank account
                    Tomorrow i went in axis bank atm to deposit money time (20:22:49) but my transaction was unsuccessful and money was stuck in atm machine only/
                    Machine Id-0APRH77501
                    Axis Bank Customer Care's response, Sep 25, 2019
                    Verified Support
                    Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/issues/atm-cdm.aspx Regards, Team Axis Bank.
                    Hi I want to close my credit crad as i pay my all due. i no need for my credit card as i have another card.
                    Kindly suggest me what should i do for the same?
                    Reply me on [protected]@gmail.com
                    Thank you
                    Why have you deducted 387.41 from my account as a consolidated charge ??
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                      Varsa94
                      from Bengaluru, Karnataka
                      Sep 23, 2019
                      Resolved
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                      Resolved

                      Address: Sector-9 ,CDA,MARKAT NAGAR,Cuttack, Cuttack, Odisha, 753014

                      My name is barsha prusty. My amazon refund has not yet reflected in my card. My order no. Is #[protected]. I was supposed to get my refund by 18th of september 2019.

                      Request you to look into matter at the earliest.
                      I am not sure why has this happened. It's been more than a week now. Please arrange to help me get refund at the earliest.

                      Thank you...
                      +2 photos
                      Oct 24, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 23, 2019
                      Axis Bank Customer Care's response
                      Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                      Pl. Do needful action to deposit deducted amount as consolidation charges and GST which is loot from you from my savings account [protected], debit was not shown by you in my savings account previously. If not solved I will file consumers case against axis bank my mail address [protected]@yahoo.com, phone [protected] . IFSC CODE UTIB0000551
                      Srd1234567's reply, Sep 16, 2019
                      I am surprised Axis bank deducted₹ 7500 from my savings account in a month as consolidation charges and GST without information pl. note that only ₹2 10 was shown debit in my savings account. Pl. Do needful action to deposit deducted amount as consolidation charges and GST which is loot from you from my savings account 551010100048578, debit was not shown by you in my savings account previously. If not solved I will file consumers case against axis bank my mail address [email protected], phone 7978079747 . IFSC CODE UTIB0000551
                      Axis Bank Customer Care's response, Sep 25, 2019
                      Verified Support
                      Hi, we wish to inform you that the consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service/product you have opted from the Bank. Request you to please visit the below link to get the details: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Regards, Team Axis Bank.
                      My name is Mohammed Hafiz since iam a customer of axis bank asap saving account for 2 months today they have deducted my 140 RS AND TAX IN THE NAME OF CONSOLIDATION CHARGE ????? Whyyyy???
                      Axis Bank Customer Care's response, Sep 24, 2019
                      Verified Support
                      Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                      Hlo,
                      Today suddenly I received the message that Rs.588 had debit from my account without out my involvement. I just want to know why this thing happened. This is not first time, it happen with me third time.
                      I request you to take action.
                      Axis Bank Customer Care's response, Sep 25, 2019
                      Verified Support
                      Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      I have saving account and they have deducted 5835 RS as consolated charges and for not maintNing account so please help
                      Axis Bank Customer Care's response, Sep 25, 2019
                      Verified Support
                      Hi, basis our records, the charges levied on your credit card/account are as per the schedule of charges and basis your positive consent and sign on the application form as well as MITC. Kindly refer to the MITC (most important terms and conditions) sent across the welcome kit to know more about the charges. Our structure of charges are very transparent and updated across all the documents and websites. Regards, Team Axis Bank.
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                        Tushar Korade
                        from Mumbai, Maharashtra
                        Sep 23, 2019
                        Resolved
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                        Address: Mumbai City, Maharashtra, 400709

                        On 12 september i got the call from axis bank executive for credit card. She told me to contact a person for credit card application procedures. I called him n did everything documentation. I received msg also that thanks for credit card

                        On 23 september i called executive she said your card was declined. I asked how but she is not answering my question so please look in this subject
                        Oct 26, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 23, 2019
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        At the time of booking train ticket amount of Rs. 805.40/- was deducted from my account through phonepe but booking not showing on app or not transaction

                        credit card status not update - Comment #3542973 - Image #0
                        Axis Bank Customer Care's response, Sep 24, 2019
                        Verified Support
                        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                        Attari Mobiĺe Shop... there was delay in de installation of merchant swipe machine and have they DEDUCTING my account again again
                        Axis Bank Customer Care's response, Sep 24, 2019
                        Verified Support
                        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                        The axis Bank is taking money from my account with out any reason, it is the worst bank which take money every month for this [censored]ing reasons
                        I use axis bank rarely and still they deduct my balance.
                        Paul Clinton Davis's reply, Sep 16, 2019
                        Mobile No: 8943990304
                        Axis Bank Customer Care's response, Sep 25, 2019
                        Verified Support
                        Hi, we are very transparent in terms of charges which are mentioned on our website under most important terms and conditions of application form and statements. Request you to refer to the below link to get the details of charges applicable on your account https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank
                        Hi, i have saving account in axis bank & when i checked my balance they have deducted 2005 rs + 360.9 gst from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples

                        kapil kirar
                        [protected]
                        Axis Bank Customer Care's response, Sep 25, 2019
                        Verified Support
                        Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Regards, Team Axis Bank
                        Hi I am pritam kar . I have a axis asap saving account... Today around 7 p.m i received two sms regarding of consolidated charges of 724.73 rupees and 130.45 rupees as a 18% g.s.t charges..
                        So i want to know the proper reason of this consolidated charges And Thank you.
                        Axis Bank Customer Care's response, Sep 24, 2019
                        Verified Support
                        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                        Invalid User Credentials loging Internat banking
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                          karthik8224
                          from Chennai, Tamil Nadu
                          Sep 22, 2019
                          Resolved
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                          Resolved

                          Address: 600048

                          Dear team,
                          My assist services has been renewed on 21st 2109 without any prior information. I would like to cancel my one assist services and expect my complete refund as iam still in my free look in period.

                          An amount of 1899 was deducted from my account without any communication (No sms or email received).

                          As iam still in my free look in period, please unsubscribe and refund the full amount as iam eligible for it
                          Oct 24, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2019
                          Axis Bank Customer Care's response
                          Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          Dear Customer,

                          Greetings from OneAssist!!!

                          We regret any inconvenience caused to you.

                          We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                          Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                          Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                          Looking forward to hear from you.

                          Regards

                          Team OneAssist
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                            Tanu007
                            from Mumbai, Maharashtra
                            Sep 22, 2019
                            Resolved
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                            Resolved

                            I have received a message from axis bank yesterday that rs 1899 has been debited from my account due to one assist services. I'm unaware how it got subscribed and i just don't want the subscription and please cancel my subscription for my axis master card ending with 6359. Kindly refund 1899/- into my account and cancel the subscription. I am waiting for confirmation of delation of this service and also refund the money rs 1899
                            Oct 26, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Sep 22, 2019
                            Updated by Tanu007
                            Correction: For my axis visa card ending with 6359
                            Verified Support
                            Sep 23, 2019
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Please share with us your registered contact details and we will revert at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                            Dear Customer,

                            Greetings from OneAssist!!!

                            We regret any inconvenience caused to you.

                            We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                            Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                            Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                            Looking forward to hear from you.

                            Regards

                            Team OneAssist
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                              jagatjyoti Bhattacharya
                              from Duliagaon, Assam
                              Sep 22, 2019
                              Resolved
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                              Resolved

                              I m papia bhattacharjee. I have applied for axis bank credit card. I received 1st and on 05.09.19 your credit card application approved. I have received axis credit card pin on 11.09.19 but till now i haven't received credit card and and on 16.09.19 that inr 15196 was spent on your credit card xx1130 on 16-sep-19 at tata aig general i. Avbl lmt:inr99804. Application ref. No.15511073. I had given two service request but no answer.
                              Nov 3, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 23, 2019
                              Axis Bank Customer Care's response
                              Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-ApplicationRelated.aspx Regards, Team Axis Bank.
                              Sep 23, 2019
                              Updated by jagatjyoti Bhattacharya
                              The link has no record. I m not concern for the card. My concern for false outstanding bill for the card.
                              My request no. 55364244
                              Application ref. No. 15511073
                              Sep 23, 2019
                              Updated by jagatjyoti Bhattacharya
                              I received card PIN No. through speed post on 11th sep'19 but what what is use of the PIN when the card is not delivered to me moreover the is from the Axis bank end for Tata aig general of RS.15196 on 16th sep'19. Bill will be raised without getting the card.
                              Verified Support
                              Sep 24, 2019
                              Axis Bank Customer Care's response
                              Hi, we request you to contact our Phone Banking Team on[protected]/[protected] and one of our executives will assist you further. Thanks for writing in. Regards, Team Axis Bank.
                              Sep 24, 2019
                              Updated by jagatjyoti Bhattacharya
                              After doing everything I have come to this platform. Phone banking team told me that there is no record of the card in the computer. They suggested to wait forever. Axis Bank become the place of waiting.
                              Sep 27, 2019
                              Updated by jagatjyoti Bhattacharya
                              Hi
                              It's 20 days running I received credit card pin but card isn't delivered and nobody has the information regarding the card.
                              Sep 30, 2019
                              Updated by jagatjyoti Bhattacharya
                              It is more than 25 days the credit card was approved and more than 20 days that I have received the pin no. but the card is not delivered till now. No one has the information. what is going on. Axis bank Team is most inefficient.
                              Verified Support
                              Oct 03, 2019
                              Axis Bank Customer Care's response
                              Hi, with reference to service request number 55639617, your credit card will be dispatched within 2 working days at your registered address. You will also receive an SMS alert with the dispatch details. Sorry for the trouble. Please rate your experience on the service offered to you in the referred matter, at the following link: https://www.research.net/r/Axis_Bank_Customer_Support Regards, Team Axis Bank.
                              One link has given but there is no record you should have factual and sensible answer.I am not concern for the card but I am afraid of falsely bill against the card.
                              Service request no.5536424 4.
                              Axis Bank Customer Care's response, Sep 24, 2019
                              Verified Support
                              Hi, we request you to contact our Phone Banking Team on 1-860-419-5555/ 1-860-500-5555 and one of our executives will assist you further. Thanks for writing in. Regards, Team Axis Bank.
                              After doing everything I have come to this platform. Phone banking team told me that there is no record of the card in the computer. They suggested to wait forever. Axis Bank become the place of waiting.
                              Axis Bank Customer Care's response, Sep 26, 2019
                              Verified Support
                              Hi, we regret the inconvenience caused. Please elaborate on your specific concern via DM for us to assist you. We are here to help! Regards, Team Axis Bank.
                              Hi

                              I received credit card pin but not card.
                              Phone banking team failed to give any meaning full of answer. They only say wait. It's now more than 20 days. If any body can help than plz.. help.
                              Axis Bank Customer Care's response, Sep 26, 2019
                              Verified Support
                              Hi, sorry for the trouble. We will check and get back to you with an update at the earliest. Regards, Team Axis Bank
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                                Pramoth119904
                                from Mumbai, Maharashtra
                                Sep 22, 2019
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                                Address: 635813

                                Hello sir,

                                I am pramoth, i have got legal notice from axis bank to pay credit card bill overdue. Is there any option to get time to pay a bill. I have got lots of loss in business. I need to know is there any option to get time. They called to pay, but i am in suffer got loss in business. I am ready to pay now, but i need some time. I couldn't pay at a time whole amount, but i can pay in 3 dues. So please consider my things. And try to solve my issues.
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                                Axis Bank customer support has been notified about the posted complaint.
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                                  vicky nebhani
                                  Sep 21, 2019
                                  Resolved
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                                  Resolved

                                  Address: Tagore nagar, Raipur, Chhattisgarh, 492001

                                  I have visited today axis bank tagore nagar branch, raipur. Staff behaviour is so rude name of the staff is krishna she is female, & the manager of bank also supporting, anytime i visit the bank they tell me the server is down & doea not deposit my money & all the staff watching each other and laugh. I think manager of bank is also tied up with her for performing these activities because she is doing this activity in front of him.
                                  Oct 26, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 23, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Dear Friend,
                                  You can complaint them to the bank ombudsman, if your complaint is not resolved by the ombudsman then complaint to RBI. please feel free to call me on [protected] for any inquiry or assistance.

                                  Warm Regards
                                  Advocate Rajesh Gehlawat
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                                    ajish simon
                                    from Bengaluru, Karnataka
                                    Sep 21, 2019
                                    Resolved
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                                    Hi team,

                                    I do not hold an account in your bank. But i am getting harassed from your debt agency on behalf of your customer anish. S. G. Yes, he is my brother but we do not stay together now and i do not have his home address as we split in bad terms.
                                    Your agency are calling and harrassing me.
                                    Please do take actions on this.

                                    Regards
                                    Ajish
                                    Oct 25, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 21, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                                      Nikitha c
                                      from Bengaluru, Karnataka
                                      Sep 21, 2019
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                                      Address: No-100 6th main BEML layout 3rd stage RR nagar, 560098

                                      I got a call from one assist servicet to the [protected] and i received they explained all the service they provide and i didn't not give any permission to withdraw money from my account and i informed in my back branch too after that they debited money of 1899/- and again they debited money from my account on 21/9/19 of 1899/-from my account and they is no prior information about debiting money so please cancel my service in one assist and please do refund my money of 3798/- to my account.
                                      Oct 25, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 21, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we are here to help! Please share with us your registered contact details and we will revert at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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