Axis Bank Complaints & Reviews

My account was debited by rs 1899 in the name of one assist services by axis bank.
I don't remember signing up for this service and would like it to stop and my money refunded.
Card number ending in 5073. Please look into the matter at the earliest possible.
There shouldn't be such services and there is no mention of this service on the website, or how to cancel it and get a refund. This is a fraudulent service meant to scam people.

I bought a product using axis bank my zone credit card from amazon.in in the month of may with no cost emi and canceled that before the product will get delivered.

They add emi around 3k
They added write off principle emi 10k+

Now they are not responding to me over the call.

I have canceled my product of 15k after that they are charging.

My debit card stopped working last august (2018) all of a sudden and i have reached out to axis bank customer service. That was a basic debit card with no annual charges. Then axis bank sent me a new debit card after explaining about the benefits of the card (Blah blah). I used for a year till august 2019 and surprisingly they deducted 590 rupees as annual charges which were not communicated properly to me a year back.

I called axis customer support to check about this. They told me that i they have notified me about the annual charges which are not. Moreover seems like this card has been selected by themselves to me as per my profile out of tens of debit cards they provide. The benefits i get from this card are discount on bookmyshow and air travel accident insurance. I never used my card or internet banking for either of these; then how come this card has been chosen for me by axis? They have no answer about this.

They told me that they sent annual charges details along with the debit card details. I checked the envelope and couldn’t find any details about charges on the kit they sent which has benefits only. They have no answer about this too.

I have asked them to show the proof of call recording that i agreed for the annual charges. Again, they have no answer about this too.

I didn’t receive any email about this where i receive emails about useless schemes. Again, they have no answer about this.

My colleagues who are using the old basic debit cards have been receiving the calls to upgrade to premium debit cards. When i asked about this, they have no answer on this too.

After so many nos, they said big no to refund my amount which i haven’t approved or aware of. I told them i will apologize to the bank if i myself went for this card, but they refused to share the proof (They don’t have one but they claim they have)

Blocking the customers’ debit cards and trapping them to premium debit cards is the scam at axis. Selecting a card with benefits which i don’t actually claim as per my years of card usage tells the whole story of their scam.

What’s most insane thing is, axis customer support charges 1 rupee per minute for their word-class worst customer service. It took me 3 days, 7 persons and 100 minutes and 100 rupees to escalate this issue and getting an indirect answer from them that they have looted me.

I would like to bring to your notice that my refund of Rs. 3839 for a product I had purchased from amazon.in has not been reflected in my bank account..the refund was made on 9/08/2019 by the company (amazon)..the Authorization Code (Refund Reference Number) for the transaction is [protected]..please look into the matter and do the needful at the earliest!
Thank you

Today i got a message regarding sign verification charges rs 118 to a/c 367161 why like this and what is this simply, why ur bank is charging unnecessary. Without any disturbance we are using the account. But still why u people are creating such disturbance with our account, this charge that charge don't u people have shame unnecessary debt amount from our account please stop such nonsense and let us live, all banks are frauds now a days....

Dear concern,

I am using the axis credit card from last 3 years and now have some financial problem to pay the amount on regular basis due to my job change. So i hereby request you to convert the balance outstanding amount into 12 month emi. It’s easy to pay the bill on monthly basis.
Otherwise its difficult to pay the monthly amount. I request you to please do the needful.
My mob [protected]

My name is laxmi karn my ac no. Is [protected] and card no. Is [protected]. Of madhyanchal gramin bank badarwas. My amount is 47500 rs will be withdrawn by atm card illegally from axis bank atm sodani complex dewas. I want to cctv footage of this fraud from axis bank. I have been complain in near police station and related bank. I have their received.

Sir, i visited my bank branch lambra on 19th aug, 2019 to deposit my check of hdfc bank. I dropped it in the box as usual. I expected the amount to be credited on 21st aug but it wasnt transferred. I visited the branch again on 22nd to know the status of my cheque. Bank staff told me that the clearing of my cheque had done on 20th aug.in order to confirm, i called the axis bank customer care and they had no status of my cheque in their server, it means that the clearing hadnt done till 22th aug. My complaint was registered on the same day after 2-3 attempts. I didnt get any call or message from the branch or from the customer service even after my complaint. I am still waiting for my amount to be credited till today. Some of the staff, slackers try to make fool and lies to the customers.
Complaint no. 54551788.

I have created axis bank asap account, i have been paying charges and all the consolidated charges are taking... As well it's fine.

Today, early morning while i was doing my transactions to my frnd. Complete 600 rupees has been debited for some what axis anniversary closure - kyc not completed. Here that i have been given the required and necessary details of mine and i had been using debit card for one year.

Why is this charges have been applied without an intimation?
Why all the amount has been deducted?

Here i'm able to use the account it casually or not?


Will my money will be refunded or not?

Hi,

Please close my credit card. I haven't used this card and now card is misplaced i have blocked it from my net banking.

I haven't applied for credit card you guys opened without telling their is annual charges.

I don't know my credit card number as well. I know last four digits of my card.

Last four digit of credit card - 0394

Thanks,
Parul singh

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 28th may 18

Account number : [protected]

25th august 18 from ecom pur/google *googl/g.co/helppay#/280

I lost inr 588with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

Dear sir,

This is smily kiddos mantri mall malleshwaram bangalore-56003. We are using pos axis edc machine in our store daily basis. But yesterday night on words while taking settlement machine not response to successful for batch complete. Kindly do the needful as soon as possible.

Mid - [protected]
Tid[protected]
Contact no - [protected] & [protected]

I have used axis bank credit my actual credit limit is 75000 and outstanding amount is 86000.. I paid complete outstanding till may’2019 after which because of my health condition i missed out paying june month generated bill. Customer care agent called me and said if you are not in a situation to pay complete amount pay minimum due and i paid the same in july month. After which payment got generated for the month of july, one collection agent visited my house he started threatening me if you are not paying the entire amount we will mail and it effect your cibil and he said pay to 10k on aug 12th so that he will give me 1month to clear off the entire outstanding because my bill will generate after 12th of every month. After that he promised that if you pay 10k your oustanding will reduce from 86000 to 76000 and you can easily clear off 76k, i agreed and paid the 10k amount and today i. E., aug 24th 2019 he came again for payment i said 10days ago only i paid 10k and again you came for payment at least i have 1month to pay august bill.. He is not listening at all he started threatening me and because of him my hypertension got high and iam 8months pregnant. He started troubling me with his words. I asked his supervisor number i called him he is talking irresponsible. I have time to clear the due till mid of sept to clear actually because my bill got generated on aug 12th. His supervisor was reckless so i asked his senior supervisor number he is asking me to visit the office i said i cannot come in this situation let me talk to ur manager on call i requested he is not listening at all he cold heartedly disconnected my call. I asked is this is the way to handle the customer moreover a pregnant lady? His answer was weird. I don’t care if you are pregnant or not we want our payment.. Until we receive payment our agent will come visit your home and threaten you. So i want to complaint on both collection agent and that supervisor also.

Dear sir/madam,

Good afternoon teams! Here i want to say something abouty credit card.
My credit cards details are here.

Credit card number : [protected]
Sime dues in credit card. Somehow days ago your relresentative calls for payment. I share my problem. Criticals situation in my famuly. So i did not pay full amount so i have pay rs.5800/- amount which i have. Now my request to you is thst i will pay outstanding amount within a week. So my request is you tha please do mo calls from ccall centers number.. Wjich is call me to continuesly.. I promise i will pay outstanding amount witjin a week. So do not calls from your sude. I really mentakky harrase right now because in my famuly one is serious now so iwant please try to undesrtand my situation.

Thanks and regards

I have opened axis asap account by filling online details at app of axis bank & also deposited 10000 for account opening but next day i have received a message that your account is debited by 10000 & amount transfer to “closure proceeds to dd acct”. Please refund my money i did not expected it from such a big organisation to do such frauds. Please let me know how will i get my money back.

I the undersigned a customer of axis bank and having my salary account since long. Recently i have received a debit card from the bank having annual charge of rs. 500/- and when i contacted axis bank’s orange mall branch and asked why my colleagues having a card of rs. 236/- annual charge and how my debit card bear a higher annual charge. The bank people told me that i am having an international card and they did not give a proper answer why they have issued an international card to me. I asked the bank people to cancel the card and issue me an ordinary card and they asked me to contact customer care. When i contacted customer care for cancelling the card they asked me to submit the card to the branch. Again i contacted the branch and asked them to cancel the same and i got the reply that once issued card could not cancelled.
Axis bank’s online complaint system is very odd and you have to make step by step complaint and when i try to make complaint on first step the particular heading (Debit card section) is not accepting the system.
I want immediate cancel of this card and issue another card of minimum annual charge.
My details are as under:
Name : meenaben l gamit
Account no. : [protected].

I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 1677. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 8057285 i am waiting for confirmation of deletion of this service and also refund the money @1899.

I have two saving account in axis bank,

1) when i was in college, i opened saving account with axis bank, branch: wani, dist: yavatmal - as a college student i didn't had any source of income and not that much money to maintain in the bank and i was not aware of maintenance charges. After a year i checked the bank balance it was in negative 2k (-2000).

2) in my first job i opened salary account with axis bank, branch: wardha road, nagpur (Their was no other bank account choice from company) - after a period of time i had change the job and my new job is located in different city and state, after some time bank converted the salary account to saving account without any notice and started charging on it, i was busy in my new job and somehow i took time to go back to the city (Nagpur) where i opened the axis bank salary account - i went and asked for account close form (For both axis bank account) and relevant details, their was a lady she told me that i have negative balance 3k (-3000) on my salary to saving converted account and total balance on both accounts is negative 8k (-8000), i told her i don't have money and asked her bank should have called me before converting the account and inform all this details, she told that i don't know about all those things and bank will continue to charge you for not maintaining amount.

I request you to please help me in closing this two axis bank saving account without any charges.

I opened an asap account in axis bank through online. After three days of opening the account, the account got closed itself for no reason. After that i went to nearest branch to talk about.in the branch they no idea about what is this asap account. I tried to open a new account few days later. But i was unable to open the account with the same pan card. Even the nearest branch had no idea about to open a new account.

Loan account number - aur[protected]

Dear sir/madam,

I, rahul das s/o, arun das resident of 10 rammay road kolkata 700025 do hereby states as follows:
I am owner of commercial vehicle model tata zest being registration number, wb19 j0718. The said vehicle purchased by bank loan from axis bank. Shakespeare sarani branch kolkata being loan account no. Aur[protected], as condition to repay the same asper...