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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 238

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S
sai gopal Konar
from Mumbai, Maharashtra
Aug 19, 2019
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Address: Raipur, Chhattisgarh, 492001

I have a account in axis bank in year 2012. Its my salary account.in this time i use credit card of this bank.in 2014-15 i leave this job and switch to another company. I was already submit my clouser form to bank. After some time a credit card received by my brother at home. After that i called to customer care and ask for this card, because i dont order any card, i already close my account. So why i want this card. Customer care told me that, your account is not close. But we process for cancel this credit card. After that i dont received any massage from bank. But after some time. Bank massages are start with low balance instructions. And now 2 days ago, in my home received a lowyers notice. For pay 8525 rupees in 7 days. Please suggest me. What can i do. I did not purchase any thing with this credit card. So why i paid this amount. Please suggest sir.
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Sep 03, 2019
Updated by sai gopal Konar
Sir, My Contact number is : [protected]
Am having AXIS bank account at Silpara Branch. received SMS rom AXIS bank on 11.08.2019...BNA Convenience fee Rs. 50 deducted excluding GST without any intimation to me. I want my money back. Please note AXIS bank not yet intimated the reason for deduction. Please do needful.
Axis Bank Customer Care's response, Aug 19, 2019
Verified Support
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Bank debit consolidate charges 260 Rs. Every 2-3 months without informing to me.
These charges very high why bank debit many times in one year it, apart from it for sms & atm maintenance they debit separately.
Axis Bank Customer Care's response, Aug 19, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
I having salary account in axis bank Any
without informationn suddenly deducted 1000 RS in my account I never expected
Worst Bank
Axis Banking Doing Robeery in customer accounts
We Having aware about that axis
Here after any customer asking I will tell Don't go for axis bank very very very very worst Bank
bala1694's reply, Aug 10, 2019
Axis Bank is Worst Bank
bala1694's reply, Aug 10, 2019
Without any information dectuted consolitaded charges I'll post in social media
Axis Bank Customer Care's response, Aug 19, 2019
Verified Support
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
My name is Gourav. Bank deduct Evey Month[protected] as consolidated charges from my account.this is so ridiculous.
Axis Bank Customer Care's response, Aug 20, 2019
Verified Support
Hi, we request you to visit the following link to get clarification on charges associated with your account: https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank.
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    Pratik Bodele
    from Delhi, Delhi
    Aug 18, 2019
    Resolved
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    Resolved

    Dear sir

    I booked ticket from indigo airlines app on date 16 the aug from bankog to nagpur amount rs 41968.
    Same time amount was deducted from my account but not credited to airlines.
    Kindly help me i want to book tkt by 24th august as i am having time limit up to said date only as i select hold and pay option which valid only till 24th aug.
    I also registered complaint through telephone banking but not get any mail or message regarding this complaint status. I am having axis account from last 11 years but never face such problem.
    Kindly help me at earliest.
    Sep 19, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 19, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
    Suddenly axis bank deducted 500 rs from my savings account can i know why ?
    Consolidated charges are not clear.
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      C
      Chanchal lakhotia
      from Mumbai, Maharashtra
      Aug 18, 2019
      Resolved
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      Resolved

      Address: Deshbandhu nagar, baghuati, Kolkata, West Bengal, 700059

      Hello sir/ma'am my name is chanchal lakhotia and i am from kolkata i registered my. Name with quicker id jobs, and i got an interview call in banking sector for back office executive jobs i therefore visit the interview place in webel more, satlake, opposite to twin tower buildings, and they chrged 300 for verification and 1000 for security deposit and next i go for my 2nd round in philip more, satlake on 27th of august 2019 in ambuja building and again they chrged 6500 for online training and assured me to get job my 11-13 august in this year it been 22 days but they are not on there word i am not im good position this is the reason i need this job please help me i am having an evidence of contract papers and a money receipt
      Sep 19, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 19, 2019
      Axis Bank Customer Care's response
      Hi, we are here to help! Please share your contact number and we will get back shortly.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        H
        Harshit03
        from Panipat, Haryana
        Aug 17, 2019
        Resolved
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        Address: Bathenia mohalla near srafa Bazar hodal, Prahlad traders near jagjeevan ram Chowk old gt road, Palwal, Haryana, 121106

        I got demand draft No. ..85 on 9/08/2019 from Axis Bank for my college fees but college has changed their policy for deposit money so there is no need for demand draft . I want to cancel my DD so I reached the nearest branch but they apply condition that you need stamp on dd from tahsil
        This is wrong.it does not written anywhere about stamp for cancellation of DD . I want my money back urgently otherwise I have to close my account
        Because this is not a good approach.Axis bank charge high amount for service but not provided as per the cost
        Sep 20, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 19, 2019
        Axis Bank Customer Care's response
        Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          I
          indian yatri
          from Delhi, Delhi
          Aug 17, 2019
          Resolved
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          Resolved

          Address: Rajajinagar 3 block, 574114

          I created axis asap account on 15/9/19.. But within two days you proceeded to closure of account without informing me.. And 10000 rs debited from my account and statement showing that"account closure proceeds dd acct.."what it means..?.. To whom i have to ask my money..??.. Pls contact me on [protected]@gmail.com asap
          Account number is:[protected]
          Sep 18, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2019
          Axis Bank Customer Care's response
          Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            V
            vepuri ramesh
            Aug 17, 2019
            Resolved
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            Resolved

            Address: 22-7-48, Motupallivari Street, Kothapet Tenali, Guntur district , Andhra Pradesh., Guntur, Andhra Pradesh, 522201

            Online purchase somebody done purchase with out my knowledge.
            On 17/05/2019 total 4 times online purchase done at midnight after 12.00pm, i given complain in bank on 23/05/2019, after again remind them, they added to my account on 04/06/2019 after again they are deducted same amount in my account on 08/07/2019 again i remind to them, but until now they not added back my amount totally i loss 2200 rupees and 1 credit card, 2 debit cards, at present i'm not india. I'm very worry about this issue and why bank peoples not solved this issue
            My account detail:
            Name: vepuri ramesh
            Account no: [protected]
            Branch : tenali (Guntur district, andhrapradesh, india)
            Sep 21, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 19, 2019
            Axis Bank Customer Care's response
            Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
            Attached here with Bank statement
            Axis Bank Customer Care's response, Aug 19, 2019
            Verified Support
            Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
            Today Axis Bank people call me for one assist and they activated one assist and then my account balance is debited of RS 1399 don't need that service...please return my 1399rs...asap
            Axis Bank Customer Care's response, Aug 19, 2019
            Verified Support
            Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
            My contact no is [protected]
            Axis Bank Customer Care's response, Aug 20, 2019
            Verified Support
            Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
            Axis Bank Customer Care's response, Aug 29, 2019
            Verified Support
            Hi, we have escalated the matter to the concerned team for further corrective action. Sorry for any inconvenience caused. Regards, Team Axis Bank.
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              Ajay1993
              from Gurgaon, Haryana
              Aug 17, 2019
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              Address: Sunshine homes, Gautam Buddh Nagar, Uttar Pradesh, 201304

              Hey i am current account holder in axis bank. Axis bank hold a big amount name as lien amount. Plz resolve my problem. Otherwise i have to be switched my all the accounts from axis bank. I didn't get any response from axis customer care as well as my branch also. My register mob. No is [protected]. Plz resolve my issue as soon as possible. You can dm on my register mob. No [protected]. Thanks
              Axis Bank customer support has been notified about the posted complaint.
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                R
                Raashid S
                from Chennai, Tamil Nadu
                Aug 16, 2019
                Resolved
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                I have applied for axis my zone credit card 2 weeks ago... I received only pin number today through post... I didnt received card... Wht should i do with that pin number... I tried calling cust care but no one picking call... What should i dooo... I have applied through mobile banking...in mobile banking app i can able to see credit card number and all... But i didnt receved card yet only recevd pin number
                Sep 18, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 17, 2019
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  D
                  Danny Simon
                  from Delhi, Delhi
                  Aug 16, 2019
                  Resolved
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                  Resolved

                  Address: Dakshina Kannada, Karnataka, 575003

                  Your branch in mangalore has such poor service... I had requested for a cheque book 2 weeks back n they said it would be delivered to my house in 2 days which never happened. Today on enquiry they're saying there's no facility for cheque book for this account. The person also said the facility was removed last week. When i said i would close the account they said ok
                  Sep 18, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 16, 2019
                  Axis Bank Customer Care's response
                  Hi, thank you for reaching out. Please DM us your registered contact number. Regards, Team Axis Bank.
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                    S
                    SrinivasYSR
                    from Mirialguda, Telangana
                    Aug 16, 2019
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                    harassment from axis credit card collection agency

                    Address: Hyderabad, Andhra Pradesh, 501401

                    Dear sir,

                    I have a axis bank credit card. The card is overdue last 1 year due to financial problems. I am paying minimum amount monthly. But this month i have not received salary due to deduction of medical policy.
                    Axis bank collection agent mr. Vinod yata (Mobile number [protected]) calling and harassing for payment. I am asking some time for the payment. But he is coming to office regulars and harassing for payment....
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                    S
                    sehmbimanvir
                    from Noida, Uttar Pradesh
                    Aug 14, 2019
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                    Address: Kapurthala, Punjab, 144401

                    Hi,

                    I had fraudulent transaction, happened on my debit card on[protected].

                    Account no: [protected]

                    Firstly i contacted with google domain service executive they said we didn't found any transaction on our side. Please contact with your bank. I lost 860rs in this transaction.

                    Please let me know if you need any other information regarding this transaction
                    Sep 18, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2019
                    Axis Bank Customer Care's response
                    Hi, as per our telephonic conversation, we request you to refer link and report the fraud transaction. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Fraud.aspx Regards, Team Axis Bank.
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                      K
                      Kavin Loganathan
                      from Bengaluru, Karnataka
                      Aug 14, 2019
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                      axis asap account is closed without my consent

                      Address: 138 EPIP ZONE WHITEFIELD, NEAR GRAPHITE INDIA SIGNAL, 560066

                      Hi,

                      I was trying to open an axis asap account on 11th april 2019, but during final page, it asked me to deposit 10k or 20k, so it was mentioned as a zero balance account but it asked me to deposit 10k, so i discontinue my registration.

                      On 12th april, i got a call from axis bank and i got an explanation regarding the account details and finally, i opened my account through aadhar and i added an initial deposit...
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                      G
                      Golam Rasul Kibria
                      from Surat, Gujarat
                      Aug 13, 2019
                      Resolved
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                      Resolved

                      Hi,,
                      My axis asap account [protected] has been closed from back end due to some internal policy, during account creation i have been asked to add rs 10, 000.

                      As account has been closed i suppose to receive dd of rs 10, 000 / with in 10 days to my adhar address..

                      As of now i haven't received any dd or any communication of the dd delivery status.

                      Kindly update when i can expect the delivery or the courier details of the same.

                      Hoping for a quick response on this. Been closed from back end due to some internal policy, during account creation i have been asked to add rs 10, 000.

                      As account has been closed i suppose to receive dd of rs 10, 000 / with in 10 days to my adhar address..

                      As of now i haven't received any dd or any communication of the dd delivery status.

                      Kindly update when i can expect the delivery or the courier details of the same.

                      Hoping for a quick response on this.

                      Registered email address : golamrasul. [protected]@rediffmail.com
                      Registered mobile number :[protected]
                      Sep 18, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 14, 2019
                      Axis Bank Customer Care's response
                      Hi, we request you to visit the account branch. Sorry for the trouble. Regards, Team Axis Bank.
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                        G
                        Golam Rasul Kibria
                        from Surat, Gujarat
                        Aug 13, 2019
                        Resolved
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                        Resolved

                        HI, ,
                        My axis ASAP account [protected] has been closed from back end due to some internal policy, during account creation I have been asked to add Rs 10, 000.

                        As account has been closed I suppose to receive DD of Rs 10, 000 / with in 10 days to my adhar address..

                        As of now I haven't received any DD or any communication of the DD delivery status.

                        Kindly update when I can expect the delivery or the courier details of the same.

                        Hoping for a quick response on this. been closed from back end due to some internal policy, during account creation I have been asked to add Rs 10, 000.

                        As account has been closed I suppose to receive DD of Rs 10, 000 / with in 10 days to my adhar address..

                        As of now I haven't received any DD or any communication of the DD delivery status.

                        Kindly update when I can expect the delivery or the courier details of the same.

                        Hoping for a quick response on this.
                        Sep 16, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 14, 2019
                        Axis Bank Customer Care's response
                        Hi, we wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. However, we request you to visit the Branch to collect the closure proceeds. Sorry for the trouble. Regards, Team Axis Bank
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                          S
                          Sarmistha bhakat
                          from Mumbai, Maharashtra
                          Aug 13, 2019
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                          Address: P.o& vill-Abash,(rajar dighir paschim par)Paschim Midnapur., Paschim Medinipur, West Bengal, 721101

                          Bank has debited my savings account by -1521 rs for not maintaining minimum balance.
                          I am 100 % sure that no other bank is putting balance to negative
                          I have accounts maintaining from 5 years to 10 years in SBI, UBI, PAYTM, KOTAK but they only deduct my money if I not maintain minimum balance only after my deposit
                          But it's too much hesitating bank they are putting balance to negative -1521/-rs
                          And now they are asking me to pay the amount when I already told to close my account before.
                          TOTALY CHEATING AND TO MUCH IRRITATING BANK OFFICERS
                          ONLY KNOW THEIR TARGETS BUT NOT HELPING IN DIFFICULTIES

                          2 YEARS BEFORE THEY SUDDENLY DEDUCTED 3850 /-RS AND MADE INSURANCE POLICY WITHOUT MY PERMISSION
                          WHICH THEY HAVE NOT RETURNED YET AND NOW -1521 RS
                          ITS JUST NOTHING JUST FULLFIL THERE DEMANDS BUT THEY WILL NEVER HELP YOU WHEN U WILL BE CHEATED
                          EVEN CUSTOMER SERVICES GIVES WRONG INFORMATION.
                          SO I SUGGEST EVERYONE NOT TO OPEN ACCOUNT IN AXIS BANK
                          ALL OTHER BANKS R BEST...
                          Axis Bank customer support has been notified about the posted complaint.
                          Aug 13, 2019
                          Updated by Sarmistha bhakat
                          For opening account they come to home and to close a account they are now demanding me to pay 1521/- rs which is not in my statement also
                          Passbook request
                          jabir barbhuiya's reply, Aug 10, 2019
                          Passbook request
                          jabir barbhuiya's reply, Aug 10, 2019
                          Passbook request
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                            N
                            Nasrinbaloch
                            from Mumbai, Maharashtra
                            Aug 13, 2019
                            Resolved
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                            Resolved

                            Address: 411060

                            I have my car loan ecs running in my Axis bank account. My ecs date is 20th of every month. For the month of Jul'19 my ecs is debited as scheduled, which shows in my statement too, yet Axis bank has charged me 1200 rupees stating cheque return charges!
                            Called customer care twice, first executive tells me - sorry for inconvenience your money will be refunded in 2 working days. Another executive tells me sorry this amount can't be refunded. Utter nonsense! Don't know what's wrong with Axis bank services this days, frequent deductions in the account for something or the other only causing stress day by day.
                            I have the proof of statement (attached) which shows my ecs cleared as on ecs date i.e 20th Jul'19.
                            I need the refund of my money at the earliest.
                            Thanks!
                            Aug 13, 2019
                            Complaint marked as Resolved 
                            There are no steps taken by the company as such. No one called me. As mentioned in the previous message, I called customer care twice on number 18605005555, first some executive told me my money will be refunded in 2 working days, second time some other executive told me money can't be reversed. That's it. Have no further update from the bank.
                            Axis Bank customer support has been notified about the posted complaint.
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                              U
                              udhaya kumar 94
                              from Chennai, Tamil Nadu
                              Aug 13, 2019
                              Resolved
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                              Resolved

                              Address: No 82, Dr Radha Krishnan Salai, Jagadambal colony, Rotary Nagar, Mylapore, Chennai, Tamil Nadu 600004, 600004

                              I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
                              This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks
                              Sep 13, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 13, 2019
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                              I also had made a payment of Rs. 2430 by Phonepe to MSEB QRCode scan to [protected]@icici id on 12/07/2019. The same was debited from my account, but as per MSEB records, it has not been credited to their account. I have raised a complaint to by Bank also.
                              Please help if you can.
                              Axis Bank Customer Care's response, Aug 14, 2019
                              Verified Support
                              Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                V
                                vipatole
                                from Mumbai, Maharashtra
                                Aug 13, 2019
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                                Address: Ground Floor, Plot No. 18A, Sector 14, Vashi-Koperkhairne Main Road, Koperkhairne, Navi Mumbai,, Mumbai City, Maharashtra, 400709

                                I opened my mother account with axis bank in jan 2019 at kopar khairne branch navi mumbai, my mother account is deducted with approx 29366 rupees till now. No msg from axis bank till yet, since last 3 days i am trying to contact customer support they are telling to visit the branch and branch is telling to lodge a police complain. We have opened account in your bank you people should be responsible for our money. I need this to be solved asap
                                Account holder name : janta ramavtar singh
                                Axis Bank customer support has been notified about the posted complaint.
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                                  G
                                  ganesh2994
                                  from Delhi, Delhi
                                  Aug 13, 2019
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                                  I am having negative balance in my account as i am not using my account since 1 year and after i checked my balance it shows me negative balance, please help to close my account my phone no is [protected]. Please help me close this account as i am unaware of that they turned my salary account to saving account. I shall be thankful to you for this.
                                  Name - ganesh prasad burnwal
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 13, 2019
                                  Axis Bank Customer Care's response
                                  Hi, please visit your nearest Axis Bank branch and place a request for account closure and our executive will assist you. Thanks for writing in. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Aug 13, 2019
                                  Updated by ganesh2994
                                  Should I have to pay the negative balance please update because I will not able to pay that money.
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                                    jetunp
                                    from Surat, Gujarat
                                    Aug 13, 2019
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                                    Resolved

                                    regarding credit card no due certificate

                                    Address: 380061

                                    My name is amitkumar l patel. I was given the credit card with a commitment as a lifetime free credit card. But the bank then started levying charges on the credit card. I then complained few times regarding the same but there was no response. I then decided to clear the issue and paid the settlement amount of ₹15204.73
                                    I now want a no due certificate and noc. So that i can have it as a proof that it was not my mistake that i...
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