Submit a Complaint
Claimed

Axis Bank Complaints & Reviews

www.axisbank.com
2.6
Updated: Apr 16, 2026
Complaints 13013
Resolved
6562
Unresolved
6451
Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Axis Bank

Axis Bank reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DoughtyDD
Nov 9, 2022
Resolved
Report
Copy
Resolved

BRN Payment Debit

In spite of paying bills in time there have been two BRN payment debited from my account associated with the card without prior notice and details of why and how.
An amount of Rs 4285.98 on 7th July 22 and another of Rs 8571.96 today 9th Nov 22.
I have been possessing this card for over 4 years now never faced this BRN aito debit this is the first year and twice a total amount of 12857.94 deducted within not too six months and...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Ab008
Nov 9, 2022
Report
Copy

Address: Bariatu Road, 5C Shanti Complex

On 22 Oct 22, by mistake I transferred 1 Lakh from my axis Bank account to my SBI Credit Account. Immediately i raised complaint with Customer care of Axis, message received is appended below:-

Thank you for contacting Axis Bank. Your SR no. is[protected]. We will get back to you by 27/10/2022 6:00:53 PM.

Till date nothing has been done. Please resolve.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Narsing12
    Nov 8, 2022
    Report
    Copy

    I had made axis Bank credit card payment of rs 10000 on 4th nov 2022and sucessful completed and on 5th nov they reverse my amount due to technical issue axis Bank reverse my account but not credited back to my account. Ref no [protected]
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vinayakpatil1984
      from Harihar, Karnataka
      Nov 8, 2022
      Report
      Copy

      Address: Bidar

      Hi Team,

      My name is vinayak patil my salary account is exist in the Axis bank Bidar branch i am applying personal loan since 6 years but they are not providing saying that i have dual pan card i have already submitted to Bangalore income Tax office. I am not able to get my loans anywhere please help me to get the loan in Axis bank. Otherwise i don't have any option except sucide.
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Indu patanwar
        Nov 7, 2022
        Report
        Copy

        Address: Rajkishore nagar bilaspur chhatishgarh

        My account is freeze. Due to multiple customer id. We are visiting multiple times in branch but they didn't give any proper resolution. After 15 to 16 time visiting the branch. Today they Said that due to multiple customer id user account are freezes. Why branch Not Said this on 27 October.My cluster id is 158576. Requested to merge my multiple ids. Its Not customer fault. Multiple ids are made by axis bank branches Not from us. But customers are suffering from that.so please do the needful asap.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pvkuma
          from Bengaluru, Karnataka
          Nov 7, 2022
          Report
          Copy

          Hi Team,

          This is to report that AXIS Bank continues to call me for personal loans and credit cards even though my number is on the National Do Not Call for more than around 5 years now.
          They claim that their DND list does not have my number and their website does not give an option to register the numbers on their DND list.
          It is a way to reach out to all customers.
          I would hereby request the concerned authorities to instruct the Axis Bank team not to call or sms the users registered on National DND.
          Infact, they change the numbers daily and call from different numbers daily through their 3rd patries also.
          All that is required is to register on the National DND list as per the TRAI regulations.

          Regards,
          P V Rajesh Kumar.
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kamna Tewatiya
            Nov 6, 2022
            Report
            Copy

            I made a transaction on 16june 2020 from phone pay of 9200rs, for submitting fees of IGNOU.
            IGNOU said the transaction is failed but money is deducted from my account, so i made a complaint at RBI, & they gave me details of bank account which is of axis bank., sO i need my money back, because I had to pay twice
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chinna Pandluru
              Nov 4, 2022
              Report
              Copy

              Credit card noc letter

              Address: Apsrtc mangalam depot

              Respectfully I am writing to ask for closing my credit card # [protected]with name of PANDLURU VENKATESAM immediately.

              I also request you to please issue NOC for clearance, and send it to my mailing address: [protected]@gmail.com

              Pandluru venkatesam

              Mobile no. +91 [protected], [protected]

              I am really grateful for all the services I was using, and never had any complaint. My...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              C
              Chinna Pandluru
              Nov 4, 2022
              Report
              Copy

              Credit card noc letter

              Address: Apsrtc,MANGALAM DEPOT, tirupathi

              Respectfully I am writing to ask for closing my credit card # [protected]with name of PANDLURU VENKATESAM immediately.

              I also request you to please issue NOC for clearance, and send it to my mailing address: [protected]@gmail.com

              Pandluru venkatesam

              Mobile no. +91 [protected], [protected]

              I am really grateful for all the services I was using, and never had any complaint. My...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              K
              Kunal.k3000
              from Dhanbad, Jharkhand
              Nov 4, 2022
              Report
              Copy

              Hi

              The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

              The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

              A deduction of rs 1682 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

              I've paid all bills and charges before or on time always. Still such deductions are being done.
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                [email protected]
                from Thanjavur, Tamil Nadu
                Nov 3, 2022
                Report
                Copy

                My saving accounts marked lien around 13k from my credit card, but I have cleared credit card due and paid total outstanding amount but still its showing negative balance, when I spoke with customer, they keep transferring between saving accounts and creditcard department. None of the helped me to resolve this.

                Ph: [protected]
                Email Irshathahamed.[protected]@gmail.com
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kanhaiya patel
                  from New Delhi, Delhi
                  Nov 2, 2022
                  Report
                  Copy

                  Address: Axis bank sonari jamshedpur

                  I have a sallary account in Axis bank and suddenly i saw today my account was debited with 203 rs to axisdirect securities
                  Axis bank opened a demat account on my behalf that too without my consent suddenly this debit notification came and i came to knew about all this my account balance is zero currently they deducted all my money which i had and if i add more money they will deduct it again..highly unprofessional behaviour i want this to be resolved and my money back in my account some one from the concerned team should contact me to explain this to me or else i ll have to take other steps to sort this out ... I hope this reaches to the authoried people and they come to me with a solution ..thanks.
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    Lakshay sarda
                    from Indore, Madhya Pradesh
                    Nov 2, 2022
                    Report
                    Copy

                    Address: Burhanpur , madhya pradesh

                    Im lakshay sarda an axis Bank user today I just saw my bank acc balance and it said 0 rs. And showed that BRN- TO ACCT CLOSED IN FULL AND FINAL SET . Im unable to understand what should I do as my acc was debited with 11667 / - I need an official response by axis bank.
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Syeda Laique
                      from New Delhi, Delhi
                      Nov 2, 2022
                      Report
                      Copy

                      Hi,

                      I have a credit card with you. I had due of 6800 something, I paid 6000 and 800 was left. So this month I am charged 600 something as debit charge and 100 something as gst.

                      I tried to seek help. Even if I consider 3.2 percent as a charge on entire amount the charged amount is not matching.

                      Pathetic helpline themselves need training on calculation.

                      I need urgent help.

                      Regards,
                      Syeda Rubaina Laique
                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        maheshutm
                        from Erode, Tamil Nadu
                        Nov 2, 2022
                        Report
                        Copy

                        I am using axis Bank saving account, my account show negative balance...
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rakesh.pulukuri83
                          from Powai, Maharashtra
                          Nov 1, 2022
                          Report
                          Copy

                          I request you to clarify the loan which was not taken by me and has been spotted in my report with loan no.DPAFC[protected]A with sanctioned amount of Rs. 60000/- I hereby need a clarification because it effects my report.
                          And an attachment has been included for the details.
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nidhin Siby
                            Oct 31, 2022
                            Report
                            Copy

                            Address: Axis

                            Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/28.10.2022. without informing prior after swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use of it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
                            I want to know about it as well as get the refund.
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              [email protected]
                              Oct 31, 2022
                              Report
                              Copy

                              Full and final settlement still pending, please call me at [protected], it's already been 40+ days over from my relieving, till now I have not got any revert/response from the HR team on my settlement, i do have my medical emergency, which was already mailed to HR response team, but no response from, since i have to lot of financial commitments I am literally suffering by these kind of irresponsible attitude from the ban, if still this not resolved, i have raise this legally, looking up to right to main top level officials/RBI
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anandlverma
                                from Nagpur, Maharashtra
                                Oct 31, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Deduction of brn-pymt-card done without prior information

                                Address: Kamptee,nagpur,maharashtra

                                The bank is fooling around the by saying zero annual fee when giving credit card

                                The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

                                A deduction of rs 1884.94 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                A
                                [email protected]
                                Oct 31, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi Team,

                                Hi Team,

                                Control Number : 5, 139, 523, 436

                                I never applied any credit card or personal loan through Axis bank . But recently I have checked in my CIBIL report there are multiple enquiries made by Axis bank. To remove the below enquiries please send the updated report to CIBIL team to remove the enquiries.
                                AXIS BANK 26/06/2022 Credit Card 10, 000
                                AXIS BANK 12/11/2020 Credit Card 10, 000
                                AXIS BANK 02/09/2019 Credit Card 10, 000

                                AXIS BANK 26/06/2022 Personal Loan 50, 000
                                AXIS BANK 16/10/2020 Personal Loan 10, 00, 000
                                AXIS BANK 30/12/2015 Personal Loan 6, 00, 000

                                I have already raised the dispute in the CIBIL website. Please respond and correct it by removing the entries in the CIBIL report
                                Dec 6, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 03, 2022
                                Axis Bank Customer Care's response                                 Hi, we request you to share the screenshots of the complete Cibil report downloaded from official Cibil website and PAN details reflecting on the same for further assistance in the referred matter. Regards, Team Axis Bank
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Related businesses

                                  Shahi Exports
                                  1.4
                                  (26)
                                  Karnataka Bank
                                  1
                                  (338)
                                  Google India / Tez
                                  1
                                  (1968)