Axis Bank Complaints & Reviews

I tried to open an Axis bank ASAP account, which i guess it has been openend. However to activate it i have to setup virtual debit card pin (a 4 digit pin). I have been trying to setup that 4 digit pin for past 2 days and still no progress. Whenever i put 4 digit pin it shows 'something went wrong. please try after sometime'.

I have tried contacting axis bank customer support but they are of no help. They have been saying to wait for sometime, which is the thing that pop-up is been saying. When i tried using their mobile app, it says you already have an account with us. but not able to use any feature of axis bank because i am not able to setup that virtual debit card pin. I have tried all my laptop browsers, mobile browsers and even cleaned the caches & cookies but still no benefit of it.

It is a horrendous time that i have to axis bank with no support whatsoever. Now i feel like i dont even this account anymore and would not recommend this to anyone. Hiliarious bank and its services.

Dear Team,

Please find the attached screenshot where I have received SMS from Axis Bank regarding amount debited from my account. Same charge debited three times.
Please let me know the reason for auto debit.
Requested you to kindly check & resolve the issues, also refund the same in my account as soon as possible. Thank you.

Kindly deactivate my axis bank one assist card protection plan. My Customer ID is[protected]. I don't want to renew my account. My mail id is [protected]@gmail.com. My phone number is [protected]. Try to resolve this issue as soon as possible. Last year i have activated this service, but i think it is not that important to renew this service. Please resolve this issue at the earliest.

Thanks in advance,
Vasuki.B.S

Hello,

I Maria Roseline Rani holding savings account in axis bank since from 6yrs was happy with your service but from march till now I Have been levied consolidated charges of Rs. 500 to 700 every month, please pay back my amount to my account *********630013. And also I haven't received my new debit card which was sent to my communication address, when I call to axis back service center I don't get proper response or they are v rude and issues are unresolved

Thank you.
Roseline

My Complain number is - Complaint Number 52526934

I complaint many times but they didn't reverse my joining fees on the My Zone Credit Card. As that was life time free credit card so I complaint it. And on 18th June, Executive told me that they will reverse the joining fees in 1 working days and when I waited for 1 working day. Today I discussed with executive and he is saying it will take 5 working days. Kindly do justice with me.

They are repeating this again & again and not resolving the issue.

Please help.

Hi, I got a mail today regarding deduction of charges which is as stated

"Your A/c 198798 is debited by Rs. 118 on 19Jun19. Avbl Bal: Rs. ******. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. "

What for this charge is?? Kindly arrange for reversal, since it's not applicable.

Hope this issue will get resolved ASAP.
Regards

Anish Kumar
[protected]@gmail.com

I coll customer care but no one receive my coll and no response from customer care
A unknown transaction Debit from my credit card
Please give me full information which type of charge debit from my credit card
If my all bill paid previously then this new charge why debit from my credit...
Axis Bank totally fraud company
And totally wrost experience from Axis Bank
Debit Amount- 59.31+18%GST

Hello sir my card protection plan not required please deactivated refund my amount immediately
I will call already one year back one access customer care deactivated my card protection plan deactivated this year also my amount deducted please deactivated refund my amount
This month also 1900 rupees directed please referred immediately
Cancelled your card protection plan shortly

Hello

Its been came to by notice that Rs 1899 has been debited from my account for something called "One Assist Services. I'd like to put it into your kind consideration that no prior intimation had been given to me regarding any kind of deductions. If incase i have opted for any such services by mistake I'd request you to please cancel them and please credit whatever money which was deducted from my account regarding this

Yesterday I opened my Axis ASAP account i.e. on 19th June 2019 with ₹1000 balance and today I got a message that the account is debited by ₹1000 on 20th June 2019. Avl. Bal. is ₹0.
The info given in the message is : Account Closure Proceeds to DD Acct.
I don't know anything about it.
I didn't close my account. I cannot login to my account and I am facing issues with Axis Mobile App.
Please help ! Contact...

I have a Savings Bank account in your Rashbehari Avenue Branch/Kolkata-700026.The account is held in 3 names viz.Dipannita Banerjee, Deepak Kumar Banerjee and Partha Pratim Banerjee.Account No is [protected].Of late from last 1 month messages regarding transactions are being sent to me as well as the third holder Sri Partha Pratim Banerjee, which is not as per norms.All messages are always sent to the first holder.
You are requested to look into the matter and immediately stop sending messages to the third holder.
Thanks and regards.
Dipannita Banerjee
Mob No.[protected]

I use my phone for work.

i receive at least 3-5 calls daily from Axis Bank. Venting out frustration to these poor phone operators is of no use. Sad how you take advantage of peoples Dumbness in this modern world.

After calling your customer care i get to know that to deactivate the DND i need to have a Credit card.

What kind of Sadist Pigs come up with these ideas.
This has been going on since 3 years.

IAM FORCED TO DEACTIVATE MY EXISTING AXIS ACCOUNT

Mera naam Chanchal kaur hai mera apke yaha ek ASAP saving Account hai jisse Bina btaye close kar diya Gaya without any information me bhut time branch gayi KYC update karane ke liye but yeh keh kar KYC UPDATE nahi ki circular aana hai uske Baad update kar denge jab account manage nahi kar sakte to open karne ke liye Bolte kyu hai mera Sara kaam ussi account se ho Raha hai and suddenly usse close kar diya Gaya without any information ye bhut galat hai and usme fault sirf bank walo ka hai me kya karu pareshani to mujhe hai bank walo ka to kuch jata nahi sirf haath khade karne aate hai please mera account reopen karwa dijiye please bhut zaruri hai account mera please understand my problem please help me and reopen my account

I opened the asap axis account, it says on website that it has a feature that one can maintain zero minimum account balance. But after opening the account, i withdrew 1 rupee less than the money that was taken while opening the account. Now after few hours it shows some negative balance. What seems to be the problem? And how can i fix it, urgent help will be appreciated!

From last 6month I am not using my axis bank account and today I noticed that in my account it’s shows negative(-) 6474₹
When I call customer care they told me it’s consolidated charges because am not maintained minimum balance of 10000 but when I open my account Bank told me it’s zero balance account so no need to maintain minimum balance. Now they refused to closed my account and branch also doing misbehave with me. Axis bank cheat with me.
Account number: [protected]

I am having fraudulent transactions on my debit card with out my concern or otp as below from 6th may 19 onwards

Account number : [protected]

from ecom pur/google *proxy/g.co/h

I lost inr 4500 so far with out my involvement, yet I did not deal with this site for any transaction, my money has been deducted on daily basis yesterday on 18th june I lost almost 1300...
I Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

I just received a message stating that your account is debited by Rs.172.98 on 19 jun 19. In the info section it's only mentioning this TIP/SCG.VISA.POS.DT170619/ .
I didnot even check into any hotel or some thing. i just booked my flight tickets and I already got overcharged with that due to this n that charges.
Now, after 2 days of booking my flight tickets another 173 rupees are gone.
i want to know a proper explanation of this.

Hi,
I am having Axis bank salary account. They have deducted total 5652.69 rupees till date from Jan 19 without any message and reason.
I have not received any message from bank that this amount is deducted.
15 Jun 2019 Consolidated Charges For A/C 3, 970.36
15 Jun 2019 GST @18% On Charge 714.66
11 May '19 GST @18% On Charge - Rs140.33
11 May '19 Consolidated Charges For A/C - Rs779.64
13 Apr '19 GST @18% On Charge - Rs2.70
13 Apr '19 Consolidated Charges For A/C - Rs15.00

I have discussed this with Axis bank customer care. They said that this is for auto debit charges which I have not paid (Insufficient balance to debit the amount).
Auto debit is for SIP. As it is systematical investment plan, we invest only when we have sufficient money. If the SIP provider company is not taking charges if we are not paying for any particular month then why Axis bank applying these charges?
People do not invest if they don't have money so who gave authority to this bank to deduct the amount when people don't have sufficient amount?
I want all my deducted amount back. Otherwise I will close my Axis bank account and will go in consumer court.

I have charged 1699 for ECPP ASSISTANCE without any information, I don't want to continue my services .. Refund my money back .

I have called 4-5 time customer care they are not even pick my call, and i have charged 8-9 INR again and again for making a call. I have again called 4-5 time they are seems to be very busy and the don't want to talk

Kunal bajaj
My registered number is [protected]

I was using Axis account and Credit Card since 2011. I have changed my job in 2014, then shifted to other location, but due to some reasons I didn't receive the new credit card and I've requested customer care to cancel the card via mail and got confirmation mail from that the card has been canceled, but after email confirmation also that card was active and there was .14 Paisa due in that card. I was not aware of .14 paisa due till last year, when I've checked my SIBIL score, it was very low. I've checked the details and found that there was a pending credit card due and that was the same AXIS Bankcard. I've tried to pay the same amount but I was not able to make it because of the new card number which I don't have. Make several calls to customer care but they were not helpful, they were saying like without card number they can't do anything. After several tries, I got help from one of the support person 5 months back, and he said, will raise a request to revert this due amount. But still I'm getting credit card bill and my score also getting affected due to this. Attaching the screenshot of latest card bill. It's more than 4 years now, and yet I didn’t receive any solution from your customer care. reached many branched but nobody was helping me on this.

Please help me to resolve this issue at the earliest. I am ready to pay the .14 paisa, it would be really helpful if you can solve my SIBIL score issue with this payment.

Thanks,